You only mention turning the humidifier off when changing the canister, not cutting the power at the breaker box as directed in many other videos. Do you need to cut off power at the breaker (or at the disconnect switch to the furnace/AC to which many humidifiers are wired)?
Thank you for contacting AprilAire! We recommend cutting the power at the breaker which helps reset the memory of the 800 and recognize a new canister was installed.
I have 3000sf two story home in Delaware. Geothermal heat pump with ECM. House is between tight and average. Trying to install 800 model next week. Trying to size my wiring. I’m doing 240V. The only question I have should I go with 11 amps or 16 amps setting? Thank you!
Thank you for contacting AprilAire! We would suggest the use of 10-12 gauge wire. If using a 11.5 amp setting, you will want to use a 20 amp breaker and if on 16 amp, you should use a 25 amp breaker. If you have any additional questions, we would be happy to assist.
@@aprilaireco for condition of my house do you think 11.5 is enough? I’m afraid to put 16. How much difference it makes in real world. I connected my fieldpiece probes. It’s 44F outside and 69 humidity. My thermostat set on 69F. Indoor humidity is 44. By the end of the cycle I’m getting return 72F 50% humidity. Supply 94F 24 humidity. Thank you !
@@kastenusa The Model 800 Humidifier will output 23.3 gallons per day of moisture on the 11.5 setting at 240V. On the 16 amp setting at 240V, the unit would create 34.6 gallons per day. If using our controller, the max amount of humidity would be 45%. If using a thermostat or another controller, the limit would be set by that device. If you have any further questions, we would be happy to discuss. Thanks again for contacting AprilAire.
@@aprilaireco I got system installed. 50F outside, 91% humidity. 70F inside, 39% humidity. In the beginning of system cycle humidity starts at 53% in the end of the cycle it drops to 44% on humidistat. Control set at 7 max. Ducted work in the attic. But system never calls for humidifier. Humidity stays higher 5% in the ductwork that’s why there is no call for it. On the first floor where is my thermostat humidity is 39%. What are my options now? System turn on in the test mode.
@@kastenusa Thank you for your follow up message. We would recommend that you reach out to our technical support team at 800.334.6011 to go over your installation and options.
Thank you for contacting AprilAire! Would you mind giving us a call? We would be happy to assist you with any troubleshooting needs. We can be reached at 1-800-334-6011 Monday through Friday, 7:00 a.m. to 5:00 p.m. CT.
@@aprilaireco Thanks for writing back. I have called customer service and they were unable to help because I didn't know how to do an "amp draw". They said all Aprilaire certified HVAC places go through one hour of training every year and should be able to do that, but I've had four out to my place that are listed on your website and they just say that since the unit is hot it must be working and at $150 a visit, I can't keep doing that and I just about could have bought a new unit for the cost of the visits from them. I would be glad to do the training if available.
@@indyregen Thank you for your additional feedback. We are very sorry for the experience you've had. The AprilAire Model 800 Steam Humidifier is an industrial-grade piece of equipment that can be installed in a variety of applications, all while relying heavily on outside factors for the unit to perform to its full potential. Those factors include electrical input and water conductivity. If it is felt that the unit is underperforming, a preliminary course of action would be to have a water quality test performed. Those results can then be cross referenced with the chart from the installation manual. That manual can be found at this link on page 7: rp.widen.net/content/1aa2yqci3s/pdf/aprilaire-800-series-steam-humidifier-installation-guide-B2210091.pdf?u=5rn8it. We want to apologize again for the trouble you've had. Our team can be reached at 1-800-334-6011 to talk through the information here further and next steps.
I own a 1,900 sqft. home is my home too small to have this unit installed. My main reason for choosing this model is that if I use a model 700 I have a tankless water heater and I don’t think it will supply the necessary hot water that is required.
Thank you for contacting AprilAire! If you can install the Model 700 on your hot air supply duct, you will not necessarily need hot water and may get sufficient humidity. Otherwise, an AprilAire Steam Humidifier would be a good option which also does not require hot water. If you have any additional questions, we would be happy to assist.
Great video! I have a unit installed with the fan pack directly above the humidifier (just a couple inches above so no tee for condensate to trickle back to) and the system spits condensate out all over the floor. Now I believe I see what is happening.. so I will be taking that fan pack down and relocating it and incorporating the drip tee and trap. Thanks for this info!
Hi Kelly - Thank you for contacting Aprilaire! We appreciate your feedback on the video. If we can assist you at all with your steam humidifier, please feel free to give us a call at 1-800-334-6011. A Customer Service Agent is available Monday through Friday, 7:00am to 5:00pm CT. We'd be happy to help!
Thanks for sharing. I was planning on installing the fan pack as you have described without the drip tee and trap. Were you able to stop the spitting? Does the unit make noise?
@@lsglass a contractor had this unit installed for us in the lab of a clinic and as I was saying it was spitting water all over. I don't recall if it was really making much noise but it wouldn't surprise me at all if it was due to having that mixture of not just steam but also droplets having to blow through that fan and the dispersion assembly in the fan unit. But I ordered the drip leg/tee kit and installed it and it worked great. The lab staff has very impressed and happy no more water spitting all over their computers. I don't work for that hospital anymore so I don't recall the exact procedure I did or much of even what it looks like now.. I'm sure if I scrolled back through a few years of photos I might find pictures of it. Lol. Good luck!
Steve - The install instructions indicates 'minimum 16" clearance" to the right of the mounted unit for ' electrical access'. . . . When I lay out the unit, , this doesn't seem necessary - can you give some additional insight (I have a narrow / tight install spot unless I modify). Thanks.
Hi Mike - Thank you for your patience on this. This clearance is needed to access the internal circuit board for wiring and set-up during installation as well as future possible troubleshooting and service work. We have seen many installations in which a steam humidifier has been installed in a cramped location and something as simple as changing a DIP switch or reconnecting a loose wire has required the Model 800 to be removed and then reinstalled. The performance of the Model 800 will not be affected, so if no other location is feasible, then as long as the contractor and homeowner understand that possible service work in the future may be difficult, it should be fine. If you have any additional questions, we would be happy to assist. We can be reached at support@aprilaire.com or by calling 1-800-334-6011 Monday through Friday, 7:00 a.m. to 5:00 p.m. CT. Thanks again for contacting AprilAire!
Thank you for contacting AprilAire! Would you mind reaching out to our technical support team to discuss the wiring? We would be happy to assist you. We can be reached at 1-800-334-6011 Monday through Friday, 7:00 a.m. to 5:00 p.m. CT.
Thanks for the great instructional video! Could you please tell me how to wire the fan wires (G and GF) if my fan is controlled by an air exchanger instead of the furnace? The fan is set to run continuously regardless any input. Can I skip G and GF?
Thank you for contacting AprilAire! Would you mind reaching out to our technical support team to discuss the wiring? We would be happy to assist you. We can be reached at 1-800-334-6011 Monday through Friday, 7:00 a.m. to 5:00 p.m. CT.
Thank you for contacting AprilAire. Would you mind giving us a call directly at 1-800-334-6011? We can be reached here Monday through Friday, 7:00 a.m. to 5:00 p.m. CT. We would be happy to assist!
Thank you for contacting AprilAire! Gurgling with a steam humidifier is typically caused by an installation issue. If you would be able to call our technical support line at 1-800-334-6011, we would be happy to assist. A team member is available Monday through Friday, 7:00 a.m. to 5:00 p.m. CT. Thanks again for contacting AprilAire.
Can this option be installed above a furnace with an electric heater? I imagine that condensation is always a risk, and so soaking the electric furnace could be an issue....
Thank you for contacting AprilAire! If installed correctly according to our installation guide, we do not have an issue with that installation. If you have any additional questions, we would be happy to assist.
Thank you for contacting AprilAire! The main consideration for any dispersion tube placement is that there needs to be proper absorption distance downstream from the dispersion tube. If you are able to achieve that, you should be fine. We always recommend speaking with your local HVAC contractor as well for installing needs.
I’ve replaced the canister about a month ago and now I have the red light flashing again. Could I have a different issue other than needing a new canister already? I’ve only been replacing the canister annually and never had any red lights flashing before, thank you.
Thank you for contacting AprilAire! Would you mind giving us a call directly to discuss? We would be happy to assist. We can be reached at 1-800-334-6011 Monday through Friday, 7:00 a.m. to 5:00 p.m. CT.
Hi Michael - Thank you for contacting Aprilaire! Yes, our steam humidifiers can work on high velocity systems. We would recommend that you consult with you contractor for installation specifics. If you have any additional questions, we'd be happy to assist.
Excellent video! Can you please tell me if this unit can be used with a DOWN FLOW forced air gas furnace (located in an enclosed finished space in my attic)? The space is quite small and a bypass humidifier is not an option particularly since the SUPPLY duct is inaccessible. Thanks!
Thank you for contacting AprilAire! The Model 800 can be used in a downflow application, but we need to be aware of the absorption distance needed. Generally, we recommend 3’ of straight, unchanging ductwork with no sensors, outtakes, intakes, or size changes. If you have any additional questions, we can be reached at 1-800-334-6011 Monday through Friday, 7:00 a.m. to 5:00 p.m. CT.
nice informative video i have the 800 attached to my trane variable speed. Live in the NE what are the optimal settings to run in terms of fan speed and temp levels. i find sub 20 F outdoors very difficult to hold 35% RH .. (oil heat force air) with 240v and 30amps or 16amps setting . My electric bills in winter are +$300 per month more as result. would like to reduce that but love the comfort levels 35%+. thx
Thank you for contacting AprilAire! Would you mind giving us a call at 1-800-334-6011? We would be happy to assist. We can be reached here Monday through Friday, 7:00 a.m. to 5:00 p.m. CT.
Thank you for contacting Aprilaire. You can find technical information and literature on our Aprilaire Partners website at www.aprilairepartners.com/products/humidifiers/technical-information. You can filter by model number and proceed with the prompts from there. If you have any additional questions, we would be happy to assist.
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You only mention turning the humidifier off when changing the canister, not cutting the power at the breaker box as directed in many other videos. Do you need to cut off power at the breaker (or at the disconnect switch to the furnace/AC to which many humidifiers are wired)?
Thank you for contacting AprilAire! We recommend cutting the power at the breaker which helps reset the memory of the 800 and recognize a new canister was installed.
very very useful video. thanks!!
Thank you for your feedback!
I have 3000sf two story home in Delaware. Geothermal heat pump with ECM. House is between tight and average. Trying to install 800 model next week. Trying to size my wiring. I’m doing 240V. The only question I have should I go with 11 amps or 16 amps setting? Thank you!
Thank you for contacting AprilAire! We would suggest the use of 10-12 gauge wire. If using a 11.5 amp setting, you will want to use a 20 amp breaker and if on 16 amp, you should use a 25 amp breaker. If you have any additional questions, we would be happy to assist.
@@aprilaireco for condition of my house do you think 11.5 is enough? I’m afraid to put 16. How much difference it makes in real world. I connected my fieldpiece probes. It’s 44F outside and 69 humidity. My thermostat set on 69F. Indoor humidity is 44. By the end of the cycle I’m getting return 72F 50% humidity. Supply 94F 24 humidity. Thank you !
@@kastenusa The Model 800 Humidifier will output 23.3 gallons per day of moisture on the 11.5 setting at 240V. On the 16 amp setting at 240V, the unit would create 34.6 gallons per day.
If using our controller, the max amount of humidity would be 45%. If using a thermostat or another controller, the limit would be set by that device. If you have any further questions, we would be happy to discuss. Thanks again for contacting AprilAire.
@@aprilaireco I got system installed. 50F outside, 91% humidity. 70F inside, 39% humidity. In the beginning of system cycle humidity starts at 53% in the end of the cycle it drops to 44% on humidistat. Control set at 7 max. Ducted work in the attic. But system never calls for humidifier. Humidity stays higher 5% in the ductwork that’s why there is no call for it. On the first floor where is my thermostat humidity is 39%. What are my options now? System turn on in the test mode.
@@kastenusa Thank you for your follow up message. We would recommend that you reach out to our technical support team at 800.334.6011 to go over your installation and options.
Great Video. Do you have a video going over trouble shooting of this unit?
Thank you for contacting AprilAire! Would you mind giving us a call? We would be happy to assist you with any troubleshooting needs. We can be reached at 1-800-334-6011 Monday through Friday, 7:00 a.m. to 5:00 p.m. CT.
@@aprilaireco Thanks for writing back. I have called customer service and they were unable to help because I didn't know how to do an "amp draw". They said all Aprilaire certified HVAC places go through one hour of training every year and should be able to do that, but I've had four out to my place that are listed on your website and they just say that since the unit is hot it must be working and at $150 a visit, I can't keep doing that and I just about could have bought a new unit for the cost of the visits from them. I would be glad to do the training if available.
@@indyregen Thank you for your additional feedback. We are very sorry for the experience you've had. The AprilAire Model 800 Steam Humidifier is an industrial-grade piece of equipment that can be installed in a variety of applications, all while relying heavily on outside factors for the unit to perform to its full potential. Those factors include electrical input and water conductivity. If it is felt that the unit is underperforming, a preliminary course of action would be to have a water quality test performed. Those results can then be cross referenced with the chart from the installation manual. That manual can be found at this link on page 7: rp.widen.net/content/1aa2yqci3s/pdf/aprilaire-800-series-steam-humidifier-installation-guide-B2210091.pdf?u=5rn8it. We want to apologize again for the trouble you've had. Our team can be reached at 1-800-334-6011 to talk through the information here further and next steps.
I own a 1,900 sqft. home is my home too small to have this unit installed. My main reason for choosing this model is that if I use a model 700 I have a tankless water heater and I don’t think it will supply the necessary hot water that is required.
Thank you for contacting AprilAire! If you can install the Model 700 on your hot air supply duct, you will not necessarily need hot water and may get sufficient humidity.
Otherwise, an AprilAire Steam Humidifier would be a good option which also does not require hot water. If you have any additional questions, we would be happy to assist.
Great video! I have a unit installed with the fan pack directly above the humidifier (just a couple inches above so no tee for condensate to trickle back to) and the system spits condensate out all over the floor. Now I believe I see what is happening.. so I will be taking that fan pack down and relocating it and incorporating the drip tee and trap.
Thanks for this info!
Hi Kelly - Thank you for contacting Aprilaire! We appreciate your feedback on the video. If we can assist you at all with your steam humidifier, please feel free to give us a call at 1-800-334-6011. A Customer Service Agent is available Monday through Friday, 7:00am to 5:00pm CT. We'd be happy to help!
Thanks for sharing. I was planning on installing the fan pack as you have described without the drip tee and trap. Were you able to stop the spitting? Does the unit make noise?
@@lsglass a contractor had this unit installed for us in the lab of a clinic and as I was saying it was spitting water all over. I don't recall if it was really making much noise but it wouldn't surprise me at all if it was due to having that mixture of not just steam but also droplets having to blow through that fan and the dispersion assembly in the fan unit.
But I ordered the drip leg/tee kit and installed it and it worked great. The lab staff has very impressed and happy no more water spitting all over their computers.
I don't work for that hospital anymore so I don't recall the exact procedure I did or much of even what it looks like now.. I'm sure if I scrolled back through a few years of photos I might find pictures of it. Lol. Good luck!
Steve - The install instructions indicates 'minimum 16" clearance" to the right of the mounted unit for ' electrical access'. . . . When I lay out the unit, , this doesn't seem necessary - can you give some additional insight (I have a narrow / tight install spot unless I modify). Thanks.
Hi Mike - Thank you for contacting AprilAire! We will get back to you on this as soon as possible.
Hi Mike - Thank you for your patience on this. This clearance is needed to access the internal circuit board for wiring and set-up during installation as well as future possible troubleshooting and service work. We have seen many installations in which a steam humidifier has been installed in a cramped location and something as simple as changing a DIP switch or reconnecting a loose wire has required the Model 800 to be removed and then reinstalled. The performance of the Model 800 will not be affected, so if no other location is feasible, then as long as the contractor and homeowner understand that possible service work in the future may be difficult, it should be fine. If you have any additional questions, we would be happy to assist. We can be reached at support@aprilaire.com or by calling 1-800-334-6011 Monday through Friday, 7:00 a.m. to 5:00 p.m. CT. Thanks again for contacting AprilAire!
My thermostat is a communicating thermostat. How do I wire that?
Thank you for contacting AprilAire! Would you mind reaching out to our technical support team to discuss the wiring? We would be happy to assist you. We can be reached at 1-800-334-6011 Monday through Friday, 7:00 a.m. to 5:00 p.m. CT.
Thanks for the great instructional video! Could you please tell me how to wire the fan wires (G and GF) if my fan is controlled by an air exchanger instead of the furnace? The fan is set to run continuously regardless any input. Can I skip G and GF?
Thank you for contacting AprilAire! Would you mind reaching out to our technical support team to discuss the wiring? We would be happy to assist you. We can be reached at 1-800-334-6011 Monday through Friday, 7:00 a.m. to 5:00 p.m. CT.
My Unit keeps tripping the breaker? This problem started after replacing the Canister. Im running 240v on a dedicated line.
Thank you for contacting AprilAire. Would you mind giving us a call directly at 1-800-334-6011? We can be reached here Monday through Friday, 7:00 a.m. to 5:00 p.m. CT. We would be happy to assist!
What could produce a gurgling sound if it is not the hose?
Thank you for contacting AprilAire! Gurgling with a steam humidifier is typically caused by an installation issue. If you would be able to call our technical support line at 1-800-334-6011, we would be happy to assist. A team member is available Monday through Friday, 7:00 a.m. to 5:00 p.m. CT. Thanks again for contacting AprilAire.
@@aprilaireco thanks!
Can this option be installed above a furnace with an electric heater? I imagine that condensation is always a risk, and so soaking the electric furnace could be an issue....
Thank you for contacting AprilAire! If installed correctly according to our installation guide, we do not have an issue with that installation. If you have any additional questions, we would be happy to assist.
Can I connect the hose to the supply plenum right above the furnace or does it need to be away from the furnace somewhere in the trunk?
Thank you for contacting AprilAire! The main consideration for any dispersion tube placement is that there needs to be proper absorption distance downstream from the dispersion tube. If you are able to achieve that, you should be fine. We always recommend speaking with your local HVAC contractor as well for installing needs.
@@aprilaireco i have an AC coils there and the nozzle is above it. Do you think that would catch any condensation from the steam nozzle?
I’ve replaced the canister about a month ago and now I have the red light flashing again. Could I have a different issue other than needing a new canister already? I’ve only been replacing the canister annually and never had any red lights flashing before, thank you.
Thank you for contacting AprilAire! Would you mind giving us a call directly to discuss? We would be happy to assist. We can be reached at 1-800-334-6011 Monday through Friday, 7:00 a.m. to 5:00 p.m. CT.
Great this has eliminated the extra 24volt transformer. Water lose to waste?
Nice video! Can this work on a high velocity system??
Hi Michael - Thank you for contacting Aprilaire! Yes, our steam humidifiers can work on high velocity systems. We would recommend that you consult with you contractor for installation specifics. If you have any additional questions, we'd be happy to assist.
Excellent video! Can you please tell me if this unit can be used with a DOWN FLOW forced air gas furnace (located in an enclosed finished space in my attic)? The space is quite small and a bypass humidifier is not an option particularly since the SUPPLY duct is inaccessible. Thanks!
Thank you for contacting AprilAire! The Model 800 can be used in a downflow application, but we need to be aware of the absorption distance needed. Generally, we recommend 3’ of straight, unchanging ductwork with no sensors, outtakes, intakes, or size changes. If you have any additional questions, we can be reached at 1-800-334-6011 Monday through Friday, 7:00 a.m. to 5:00 p.m. CT.
nice informative video i have the 800 attached to my trane variable speed. Live in the NE what are the optimal settings to run in terms of fan speed and temp levels. i find sub 20 F outdoors very difficult to hold 35% RH .. (oil heat force air) with 240v and 30amps or 16amps setting . My electric bills in winter are +$300 per month more as result. would like to reduce that but love the comfort levels 35%+. thx
Thank you for contacting AprilAire! Would you mind giving us a call at 1-800-334-6011? We would be happy to assist. We can be reached here Monday through Friday, 7:00 a.m. to 5:00 p.m. CT.
If you get an answer, can you post it here. I have the same unit combo and mine has some of the same issues. Thanks!
Poster and printed literature available?
Thank you for contacting Aprilaire. You can find technical information and literature on our Aprilaire Partners website at www.aprilairepartners.com/products/humidifiers/technical-information. You can filter by model number and proceed with the prompts from there. If you have any additional questions, we would be happy to assist.