Time and money saving video. I'm a mechanic and a Mechanical Engineer so I knew it wasn't good when I found the plastic strips in the bellows (before I watched this vid). Uhh, yeah; your diagnosis makes perfect sense. No way I'm replacing parts since, as you say, it's likely that the drum spindle is bent. I might have tried to get a replacement bearing instead of paying $350+ for the back housing but nah, likely that the spindle is toast. Would need shocks, drum housing gasket, springs, belt, etc., etc., and the rear seal doesn't look to be sold separately. Time for a new washer!! Thanks for saving me many hours and the trouble of diagnosing it as I tore it down.
Agreed! Same circumstance here, when the inner barrel started bouncing around my fist thought was the suspension springs or shock absorbers, but when I got the top and back off those were all okay.... found this video and quickly determined that $400+ for a new outer barrel along with the extended disassembly/reassembly time for a 17-year-old appliance just wasn't worth it.
My Whirlpool duet front loader washer was making a huge noise during spin cycle. I had new shocks, belt and motor put on. It still did it. I was ready to order a new one, when I thought about taking the top off and see if I could see anything making the noise. I found there was a plastic tube coming from the bottom of the washer on the left side, that had come loose from the top of the washer. I put it back on and after a wash it came off again. So, this time I used two plastic ties and in two places I used duct tape on it. All is well now! I am so glad I took the top off and discovered this. It would have cost me $700 for a new washer. Cathy
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I had one of the early Maytag front loaders, and when my newer Whirlpool started making the noise during spin cycle I started panicking. But I watched this video, spun the drum manually and checked around the gasket. There was a quarter coin in the gasket. No repair needed!
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At 1:00 you stated that bearings were bad causing the drum to wobble and move around--not always true so viewers should investigate before ordering parts. After watching this video and a few others I decided this must be my problem with my LG washer. It turns out after spending $160 in parts the problem was the spider bracket on the back of the drum was cracked and had to be replaced. I needed the front boot and outter tub seal anyway so it wasn't a total loss. I didn't need to replace the bearings but I guess since I had it all apart and replaced the bearings those parts should be good for a while, I just spend about $80 more than I had to.
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Thank you for the great video, my washer rattles during the spin cycle sometimes and if I push on the front panel it will stop, do you think it the bearing?
I have a 20+ year old HE3t that just started making a loud knocking noise during the spin on some loads, particularly sheets and blankets. I replaced the 4 shocks and though they were obviously worn out, it did not resolve the problem. If I run an empty load on drain/spin it runs beautifully. Does this sound like a bearing/seal problem?
Scenario. Identified the need for replacing the bearings, did so to the best of our ability. Re-assembled and tested. Bearing themselves seem smooth and the grinding has stopped but now it seems there is slight play still and it seems to knock around the shaft when spinning on high. Almost like a horse gallop sort of knock noise. Was damage done to the shaft when it was run with the bad bearings, causing play? Are the new bearings we installed maybe not seated fully? Any advice appreciated. Thanks,
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Great video! Our washing machine sounds like the rear bearing is going (it's not the shocks, I changed those already), is it ok to keep using it until we get a new one or could something catastrophic happen and cause a major water leak or something? Thanks in advance!
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the belt on mine snapped. the steel drum is resting in the outer casing in the front and has worn down the plastic exactly as you show here. would putting back a new belt potentially fix it or would I still need to change the bearing?
Did you end up replacing just the belt?? I have the same problem, my basket or drum is sitting low you can see a space at the top between the door and the gasket
Bea Letica Thanks for your positive comment. We are glad we could help resolve your issue and hopefully saved you money. Please help us provide more videos to our site by subscribing to our TH-cam page or posting ApplianceVideo.com site on your Facebook or Twitter account. Our factory authorized technician’s also daily provide free professional Repair Help to people like you to help solve their appliance problems. Thanks in advance for supporting us. So email us if you have any other questions our videos cannot resolve. Thanks for your support in advance. Matt, Ace Appliance service technician.
Hey y'all: I just fixed a similar problem. My daughter lost an underwire and it would make a rasping sound during spin for about 5 seconds and usually only on top spin speed. It sounded similar to the sound a playing card makes in the spokes of your bicycle but with metal. The sound was loud and awful!! I have not seen this hint anywhere in the appliance blogs so I am sharing my experience. First PULL the plug on the electricity! It is actually *very* easy to see if something is sitting in the bottom of the outer tub. You need a very bright flashlight or a drop light. Take off the bottom front cover and place the light under the outer tub. It is sort of a cream color so the light shines through. Just like you can't see the spokes on a bicycle when it spins, you can see through the metal tub if you spin it. You should see the heating element just above the drain at the bottom of the tub. In my case, I could also see the underwire very plainly. If you see *anything* other than the heater and its support, you need to remove the heating element. You need a 10 mm wrench to loosen the nut in the middle of the heater. You don't need to remove the nut. Take all of the electrical connections off the heater and pull the temperature sensor out (the thing with the square plug). The temperature sensor just slides out. Since you loosened the heater holder, you can now use a small screwdriver to gently pry the heating element and black gasket out of the tub. The black rubber gasket is squeezed by the nut you loosened. You may have to wiggle the gasket to get it out. Once you have the heating element out, you can reach in and retrieve whatever is resting in there. To put it back, gently push the rubber gasket and heating element back into the opening. You will likely have to wiggle it to get it in. Make sure the element went into its "back" support, then just tighten the 10mm nut so the gasket is squeezed gently. Put all the electrical connections back on and put the temperature sensor back in its hole. Put the front cover on and you are done!! By the way, remember to plug the washing machine back in!!
+mpeg guy AWESOME! And thankyou. Because of this reply, I found a small allen wrench had slipped down and got caught between the gasket and the drum!!! Removed it and voila!!!! Didn't have to remove anything but the allen wrench. Didn't even have to remove any money from bank account!! HA! But seriously, thanks!
+Sue Dent Sue: Glad you found my post. It was my first! I was concerned it would just get lost. Glad I could help!! I couldn't believe how easy it was to see stuff in there!
Same problem here, underwire from a bra. I was able to remove a drum paddle and fish it out easily. Didn't need to remove anything else. Thank goodness!!!
how do you differentiate between bad bearings and worn shocks. My tub does not clunk, nor does it have the rubber wear. I looked at the shocks and they move VERY easily with just a simple spin.
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For about 30 seconds during the high spin cycle my front loader makes a really loud noise then it goes away. I did the test in the basket in the video and it makes zero noise when I spin it by hand while empty and it seems very stable. What next?
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I have a WFW9400SU01 Whirpool Duet and on the spin cycle it bans very loud. I see it could be several things. Do you have a video showing how to replace it?
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Lance Boyd Yes, there are videos on many different issues. We provide FREE videos and let the end user decide what they need. If you want to be sure you can call a professional technician out for $90 . These are self help videos. Other problems may be underlying, even experienced technicians have problems diagnosing these units.
He wants $45.00 for a service call to assess the problem but predicted via the phone it could cost $400-$700 to repair because it is a very difficult repair. After watching you it did not seem THAT difficult. Thank you!
Fritz Williams Its something you can do yourself if your mechanically inclined. Please help us provide more videos to our site by subscribing to our TH-cam page or posting ApplianceVideo.com site on your Facebook or Twitter account. We also have our factory authorized technician’s email daily free professional advice to people like you to help solve their appliance problems. Thanks in advance for supporting us. Matt, Ace Appliance service technician.
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Great vid. Had all those problems. Also found a filter on the machine at the bottom which I never new existed. Explains bad smell. Off to buy a new machine I guess as its older than me ;-).
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Hey Brain. I don't have the problem you are showing in this video. I take mine apart every two years and clean inspect and grease or lube everything. I do however have an issue with mine not reaching top speed during the spin cycle. I have adjusted the water levels a bit higher as we have well water. It does reach top speed sometimes with smaller loads but not always. I replaced the main board in this unit and repaired the old board because of poor solder joints. Any adjustment or thoughts as to make this unit reach full speed? Sometime when I switch the speeds switch back and forth and then switch back it will work. Thanks for your help.
Tim All of our technicians are now answering questions daily on the ApplianceVideo.com website. You can search completely FREE in our Repair Help section with over 1000 questions & answers. Or you can get unlimited technical advice and video links emailed to you by our 14 factory certified technicians at www.appliancevideo.com/premium-membership/. If you are in need of any parts please support our parts department on line at savemoreonparts.com/ or call 1-800-830-5465 7-days a week until 11pm Eastern time. Thanks for your support. Matt Ace Appliance factory service technician.
Robbie Isbell We do not have the technicians available to answer the volume of questions we get every day. Our videos receive over 700,000 views per MONTH. We make the video free for people like you but cannot give free technical advice as it would take a full time technician 40 hours per week to do it. That is why we have have our membership for $30 per month and answer unlimited questions for our members. This is also how we pay our technicians for their time. Thanks
I have exactly what was just explained in the video, even when I spin it, it makes that clicking sound so getting a new washer would be the best bet I guess.
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Mine makes similar noise when I spin it - makes noise when the drum passes certain locations. I thought it was the bearing, but now i'm not so sure and am not going to randomly replace parts (going to replace it, but this might be useful info for someone out there). It was not loud, then one day it was very loud (I would expect a failing bearing to get louder over time). With the front lower panel and rear panels off, I can see the plastic tub and drum move a LOT when I washed a moderate amount of clothes to test it. I'm surprised the washer did not stop turning for safety. The outer body of the washer was not vibrating though, so perhaps the movements were w/in specs. When I spin the drum by hand (and then let go of it), it does not spin evenly, the drum wobbles 1/4". But when I try to "wobble" the metal drum "sideways", the plastic tub and metal drum move together - the bearing seems very "tight" (as it should be). When I try to move the pulley in the rear front/back to wobble the bearing, it does not budge at ALL, the bearing seems tight. So, I think my drum might be warped (washed a queen sized bed comforter recently - unbalanced, maybe damaged it). Perhaps whatever senses an unbalanced load failed, so the washer allowed the unbalanced load to go too fast. I found chunks of the cement balancing weight in the bottom/floor of the washer.
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We have this problem. It occurred this morning. Over the phone, our regular repairman suggested we simply buy a new machine instead of repairing a ten year old machine. Any thoughts? Also, can we use this machine on gentle until we repair/replace it? Thank you. This video was a tremendous help.
it is not a hard job and there are lots of videos online showing how to do it. You can get replacement bearings for $70 approx, or if it is the spyder arm you should be able to replace the drum for free (under warranty). Buying these parts would cost you almost as much as a new machine.
Lance Boyd Thanks Lance for the Feedback.... it was very helpfu it seems Appliance Video is really not interested in specific answer they are just trying to simply "drive" traffic to their website.... why post the vid if your not gonna help us typically people are interested in seeing the repair wor to see if it is something they can do or not.
Hi. I "diagnosed" my washer this morning and your video just verified my suspicions. My washer is 10 years old. How costly would this entire process be if I did it vs. if I called a repair man or Sears to do it? Is it even worth it?
Dawn All of our technicians are now answering questions daily on the ApplianceVideo.com website for anyone needing help. Just copy and paste this this question under REPAIR HELP, and one of our factory authorized technicians will answer any technical questions at absolutely no charge on your appliance issues. We also have over 2600 free repair videos to help with your appliance repair issues. Thanks for your support. Matt Ace Appliance factory service technician.
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Hi! I have a samsung front load washer that makes a loud knocking sound on spin cycle... also not able to complete the spin cycle. Also produces a burnt plastic smell after spin. Bearings are good (i tried installing a new rear drum and the problem persisted). Spider arm is corroded but not completely broken yet. Shocks appear fine. Weights are tight. What else could i be missing? Thanks
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About how much $ would it cost to replace outer tub and bearings, inner tub and the spin basket? And can replacing these be done without too much trouble, or would a repairman be needed?
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Suzie, in case you haven't received any further information, this is not a job for the homeowner. This is a job for a qualified technician. However, the cost associated with this repair (parts and extensive labor) usually means it's time to start shopping for a new machine. Hope this helps.
I just tore my Duet machine apart for the same issue. Apparently Whirlpool don't sell the bearing separately so you need to replace the entire rear outer tub piece and if it has been rubbing on the front outer tub and chewing it up (as in his example with plastic shavings) then you would need to replace the front half of the outer tub too. Throw in the stainless inner basket, a bellows seal (see the black gunk on the one in the video) and a tub gasket and you quickly get to $1200 in parts, plus shipping. I'm not a throw away kind of guy (rebuilt my Duet dryer a few months ago) but as soon as the parts are more than 50% the price of a new machine I throw in the towel. That stainless basket will make a nice firepit ring though...
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Great question, if you have a more technical question that our parts department cannot answer, you can search our over 10,000 answered questions free at our website www.ApplianceVideo.com under our Repair Help section. You can also call our parts department at 1-800-830-5465 and they can give you help 7-days A week Monday -Saturday, or search at --www.SaveMoreOnParts.com-- 24 hours 7- days A week.
I HAVE A LG FRONT LOAD WASHER AND I CHANGED BEARINGS AND INLET VALVES BUT WASHER MAKES A WEIRD NOISE WHEN IT GETS TO SPIN SOUNDS LIKE PUMP IS GRINDING ONLY SAY THIS BECAUSE IT DONT MAKE NOISE UNTIL PUMP KICKS ON
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This is 100% my issue. Opened the filter and saw what looked like a nest made out of platic like a rubber seal of sorts...now to figure out if its landlord or tenants responsibility to fix 😭💀💀
Great question, if you have a more technical question that our parts department cannot answer, you can search our over 10,000 answered questions free at our website www.ApplianceVideo.com under our Repair Help section. You can also call our parts department at 1-800-830-5465 and they can give you help 7-days A week Monday -Sunday, or search at www.SaveMoreOnParts.com 24 hours 7- days A week.
Ryan96se All of our technicians are now answering questions daily on the ApplianceVideo.com website. You can search completely FREE in our Repair Help section with over 1000 questions & answers. Or you can get unlimited technical advice and video links emailed to you by our 14 factory certified technicians at www.appliancevideo.com/premium-membership/. If you are in need of any parts please support our parts department on line at savemoreonparts.com/ or call 1-800-830-5465 7-days a week until 11pm Eastern time. Thanks for your support. Matt Ace Appliance factory service technician.
Not really, yet perhaps in a throwaway society. It really just needs two bearings and about a 1.5 hours labor investment all said and done $50 bucks and some calories burned off
what has happened to Whirlpool / Maytag? I got a front load Maytag that broke down in less than 1 year. yep, bearing! cost too much to repair. Whirlpool offers to replace a newer model. my family and my friends are all loyal customers of Whirlpool / Maytag products....but not anymore. too much problem. sad.
Yes, they have had issues on some models but they have corrected the issue. All manufacturers have their own issues like the car manufacturers. We have not seen an overwhelming amount of bearings go out within one year. We have found the Whirlpool line being one of the best as far as quality and replacement part pricing. I hope your new unit whatever you replaced it with works well for many years. Please help our ranking by subscribing to our TH-cam page or posting our ApplianceVideo.com site on your Facebook or Twitter account.
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I have a whirlpool duet washer. It worked great for the first 6 months I had it. Then it started to make a horrible screeching sound during the beginning of the spin cycle and at the end of the spin cycle. The middle of the spin cycle was fine. Had a warranty service rep out 2x to look at it. They said that the drawer pedestal it sits on was making the noise. they also tightened something in the back of the machine. Sure enough the screeching went away,,,,at least 80% of it did. We let it go out of frustration, but we also had an issue with once in a while the machine making a very loud rumbling sound during the spin cycle. It sound just like a mac truck going by the house putting on its jake brake. It does not do this all the time, so it is frustrating when I keep reporting this but the service tech never find the cause of it. I just made yet another appointment for a tech to come out and check it out. I do not expect him to find anything again. Any Ideas as to what could cause the washer to make the jake brake sound I mentioned?
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I had suspected my bearing had gone out on my Duet Sport Washer but then we realized it was a marble was jammed between the drum and the outside assembly.
rfjgfude That is a great find and not expensive to repair. Glad it was only a marble. Please help us provide more videos to our site bysubscribing to our TH-cam page or posting our www.appliancevideo.com/ website on your Facebook or Twitter account. Our factory authorized technician’s also daily provide free professional Repair Help to people like you to help solve their appliance problems. You also have the option to email a factory service technician with a question at www.appliancevideo.com/repair-help/ . If you need of parts for your major appliance, we have over 5-million parts in stock at savemoreonparts.com/ . Thanks in advance for supporting us. So email us if you have any other questions our videos cannot resolve. Thanks for your support in advance. Matt, Ace Appliance service technician.
Great question, if you have a more technical question that our parts department cannot answer, you can search our over 17,000 answered questions free at our website www.ApplianceVideo.com under our Repair Help section. You can also call our parts department at 1-800-830-5465 and they can give you help 7-days A week ,or search at www.SaveMoreOnParts.com .
+Jon Tran We would like to help you answer your question. With our videos now getting over 900,000 views per month and hundreds of questions from people like you, our technicians are now answering questions at our website www.appliancevideo.com/repair-help/ . We also have over 2200 common questions and answers that you can easily search through by your model number, appliance make, problem or error code and it’s absolutely FREE. You also have the option to email a factory service technician with a question on your appliance at www.appliancevideo.com/repair-help/ . If you’re looking for a repair video, you can also search our library of over 2600 free repair videos. ApplianceVideo.com specializes in quality DO-IT-YOURSELF appliance repair videos and we get over 800,000 views per MONTH to our videos worldwide and growing. If you need of parts for your major appliance, we have over 5-million parts in stock at savemoreonparts.com/ . Thanks for your support. Matt Ace Appliance factory service technician.
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1. Why to replace the entire Basket, just the crosspiece is not enough? 2. Why to replace the entire front outer tube and rear outer tub, just replace the bearings and the seal is not enough? With high quality bearings, of course, not "no name" made in China... Just asking
+Emil Emil We would like to help you answer your question. With our videos now getting over 900,000 views per month and hundreds of questions from people like you, our technicians are now answering questions at our website www.appliancevideo.com/repair-help/ . We also have over 2200 common questions and answers that you can easily search through by your model number, appliance make, problem or error code and it’s absolutely FREE. You also have the option to email a factory service technician with a question on your appliance at www.appliancevideo.com/repair-help/ . If you’re looking for a repair video, you can also search our library of over 2600 free repair videos. ApplianceVideo.com specializes in quality DO-IT-YOURSELF appliance repair videos and we get over 800,000 views per MONTH to our videos worldwide and growing. If you need of parts for your major appliance, we have over 5-million parts in stock at savemoreonparts.com/ . Thanks for your support. Matt Ace Appliance factory service technician.
All Business Their, I prefer do it yourself vids my self, why have tools in the garage if you don't use them, Just have the wife watch you so when she can't remember how to reassemble the dam thing you're off the hook, plus it'll be easier carrying it out of the house......lighter in pieces
Denny Thank you for your positive comment. I do the same think with my wife when assembling the kids toys.lol We are glad we could help resolve your issue and hopefully saved you money. Please help us provide more videos to our site by posting ApplianceVideo.com on your TH-cam, Facebook or Twitter account or add us to your circles. If you are in need of any parts please support our parts department on line at savemoreonparts.com/ or call 1-800-830-5465 7-days a week until 11pm Eastern time. Thanks again your support. Matt, Ace Appliance service technician.
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Hi, my Bosh Classixx 1400 Express washing machine is making an awful noise as shown in the video th-cam.com/video/M0R_e0_aDKM/w-d-xo.html Do you think it is something simple like the belt needs replacing? I have replaced a belt on previous washing machines so I could order a new belt and fix it myself.
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I have entire kitchen full of maytag appliances. There complete junk. A fifty cent latch in the micro wave door broke and the only fix is to buy a new door. Read amazon reviews on there trash. Stay away!
tbone116 I am sorry to hear about all of the problems you are having with your Maytag appliances. We are a service company and agree appliances are definitely not made like they used to be. We service all major brand appliances and see unique issues with all of them. That is why we have made over 1000 free repair videos to help people like you repair their appliances without paying for a repair company. We have over 400 people per month thanking us for saving them money. Please help us provide more videos to our site by subscribing to our TH-cam page or posting ApplianceVideo.com site on your Facebook or Twitter account. We also have our factory authorized technician’s email daily free professional advice to people like you to help solve their appliance problems. Thanks in advance for supporting us. Matt, Ace Appliance service technician.
Nonsense. You can't conclude this without a teardown. For under $200 you can get all bew bearings and support shaft and rebuild it. This guy is just too eager to waste your money.
Time and money saving video. I'm a mechanic and a Mechanical Engineer so I knew it wasn't good when I found the plastic strips in the bellows (before I watched this vid). Uhh, yeah; your diagnosis makes perfect sense. No way I'm replacing parts since, as you say, it's likely that the drum spindle is bent. I might have tried to get a replacement bearing instead of paying $350+ for the back housing but nah, likely that the spindle is toast. Would need shocks, drum housing gasket, springs, belt, etc., etc., and the rear seal doesn't look to be sold separately. Time for a new washer!! Thanks for saving me many hours and the trouble of diagnosing it as I tore it down.
Agreed! Same circumstance here, when the inner barrel started bouncing around my fist thought was the suspension springs or shock absorbers, but when I got the top and back off those were all okay.... found this video and quickly determined that $400+ for a new outer barrel along with the extended disassembly/reassembly time for a 17-year-old appliance just wasn't worth it.
My Whirlpool duet front loader washer was making a huge noise during spin cycle. I had new shocks, belt and motor put on. It still did it. I was ready to order a new one, when I thought about taking the top off and see if I could see anything making the noise. I found there was a plastic tube coming from the bottom of the washer on the left side, that had come loose from the top of the washer. I put it back on and after a wash it came off again. So, this time I used two plastic ties and in two places I used duct tape on it. All is well now! I am so glad I took the top off and discovered this. It would have cost me $700 for a new washer. Cathy
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Cathy Duggan
Thank you, you saved me a lot of ball ache and extra expense. I'll buy a new one instead - bearings, not the shocks.
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I had one of the early Maytag front loaders, and when my newer Whirlpool started making the noise during spin cycle I started panicking. But I watched this video, spun the drum manually and checked around the gasket. There was a quarter coin in the gasket. No repair needed!
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At 1:00 you stated that bearings were bad causing the drum to wobble and move around--not always true so viewers should investigate before ordering parts. After watching this video and a few others I decided this must be my problem with my LG washer. It turns out after spending $160 in parts the problem was the spider bracket on the back of the drum was cracked and had to be replaced. I needed the front boot and outter tub seal anyway so it wasn't a total loss. I didn't need to replace the bearings but I guess since I had it all apart and replaced the bearings those parts should be good for a while, I just spend about $80 more than I had to.
An LG or Samsung are completely different from the whirlpool.
Lois Young actually they are not. Samsung owns whirlpool now. So now parts are sold by Samsung.
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Thank you for the great video, my washer rattles during the spin cycle sometimes and if I push on the front panel it will stop, do you think it the bearing?
Was it the bearing bro?
I have a 20+ year old HE3t that just started making a loud knocking noise during the spin on some loads, particularly sheets and blankets. I replaced the 4 shocks and though they were obviously worn out, it did not resolve the problem. If I run an empty load on drain/spin it runs beautifully. Does this sound like a bearing/seal problem?
Thank you for this video. It is very helpful!
Scenario. Identified the need for replacing the bearings, did so to the best of our ability. Re-assembled and tested. Bearing themselves seem smooth and the grinding has stopped but now it seems there is slight play still and it seems to knock around the shaft when spinning on high. Almost like a horse gallop sort of knock noise. Was damage done to the shaft when it was run with the bad bearings, causing play? Are the new bearings we installed maybe not seated fully? Any advice appreciated. Thanks,
So i have determined mine is not the barren so what else can make the noise?
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Great video! Our washing machine sounds like the rear bearing is going (it's not the shocks, I changed those already), is it ok to keep using it until we get a new one or could something catastrophic happen and cause a major water leak or something? Thanks in advance!
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Great video, but what does the parts cost to repair??
Great video
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the belt on mine snapped. the steel drum is resting in the outer casing in the front and has worn down the plastic exactly as you show here. would putting back a new belt potentially fix it or would I still need to change the bearing?
Did you end up replacing just the belt?? I have the same problem, my basket or drum is sitting low you can see a space at the top between the door and the gasket
@@robmccabe9654 replacing just the belt wouldn't have done any good since the drum was broken.
Is it possible to replace washer we got from Sears less than a month ago? Any reasonably priced ,less noisy washer recommended????
Bea Letica
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Hey y'all:
I just fixed a similar problem. My daughter lost an underwire and it would make a rasping sound during spin for about 5 seconds and usually only on top spin speed. It sounded similar to the sound a playing card makes in the spokes of your bicycle but with metal. The sound was loud and awful!!
I have not seen this hint anywhere in the appliance blogs so I am sharing my experience.
First PULL the plug on the electricity!
It is actually *very* easy to see if something is sitting in the bottom of the outer tub. You need a very bright flashlight or a drop light. Take off the bottom front cover and place the light under the outer tub. It is sort of a cream color so the light shines through. Just like you can't see the spokes on a bicycle when it spins, you can see through the metal tub if you spin it. You should see the heating element just above the drain at the bottom of the tub. In my case, I could also see the underwire very plainly. If you see *anything* other than the heater and its support, you need to remove the heating element. You need a 10 mm wrench to loosen the nut in the middle of the heater. You don't need to remove the nut. Take all of the electrical connections off the heater and pull the temperature sensor out (the thing with the square plug). The temperature sensor just slides out. Since you loosened the heater holder, you can now use a small screwdriver to gently pry the heating element and black gasket out of the tub. The black rubber gasket is squeezed by the nut you loosened. You may have to wiggle the gasket to get it out. Once you have the heating element out, you can reach in and retrieve whatever is resting in there.
To put it back, gently push the rubber gasket and heating element back into the opening. You will likely have to wiggle it to get it in. Make sure the element went into its "back" support, then just tighten the 10mm nut so the gasket is squeezed gently. Put all the electrical connections back on and put the temperature sensor back in its hole. Put the front cover on and you are done!!
By the way, remember to plug the washing machine back in!!
+mpeg guy AWESOME! And thankyou. Because of this reply, I found a small allen wrench had slipped down and got caught between the gasket and the drum!!! Removed it and voila!!!! Didn't have to remove anything but the allen wrench. Didn't even have to remove any money from bank account!! HA! But seriously, thanks!
+Sue Dent
Sue:
Glad you found my post. It was my first! I was concerned it would just get lost. Glad I could help!! I couldn't believe how easy it was to see stuff in there!
Just so glad folks share things like this. Sure saves time and money!! ;)
How to fix the outer bearing on a hot point aquarius wmf 760 washing machine
Same problem here, underwire from a bra. I was able to remove a drum paddle and fish it out easily. Didn't need to remove anything else. Thank goodness!!!
how do you differentiate between bad bearings and worn shocks. My tub does not clunk, nor does it have the rubber wear. I looked at the shocks and they move VERY easily with just a simple spin.
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For about 30 seconds during the high spin cycle my front loader makes a really loud noise then it goes away. I did the test in the basket in the video and it makes zero noise when I spin it by hand while empty and it seems very stable. What next?
what was the problem?
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why replace the whole basket and not the bearing?
I have a WFW9400SU01 Whirpool Duet and on the spin cycle it bans very loud. I see it could be several things. Do you have a video showing how to replace it?
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I have the same problem with my whirlpool duet. What did you end up doing?
Exactly my problem currently thank you
Wished they showed the disassembly.
plenty of videos on youtube showing how to disassemble...
Lance Boyd
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Di you a video how fix it and parts needed
He wants $45.00 for a service call to assess the problem but predicted via the phone it could cost $400-$700 to repair because it is a very difficult repair. After watching you it did not seem THAT difficult. Thank you!
Fritz Williams
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I have a front load Samsung i moved and did not put in back transport screws during move. Now i I have a bad vibration. How bad did I screw up
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Great vid. Had all those problems. Also found a filter on the machine at the bottom which I never new existed. Explains bad smell. Off to buy a new machine I guess as its older than me ;-).
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Hey Brain. I don't have the problem you are showing in this video. I take mine apart every two years and clean inspect and grease or lube everything. I do however have an issue with mine not reaching top speed during the spin cycle. I have adjusted the water levels a bit higher as we have well water. It does reach top speed sometimes with smaller loads but not always. I replaced the main board in this unit and repaired the old board because of poor solder joints. Any adjustment or thoughts as to make this unit reach full speed? Sometime when I switch the speeds switch back and forth and then switch back it will work. Thanks for your help.
Tim
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***** In other words...."I won't give you an answer until you pay us money."
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I have exactly what was just explained in the video, even when I spin it, it makes that clicking sound so getting a new washer would be the best bet I guess.
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Mine makes similar noise when I spin it - makes noise when the drum passes certain locations. I thought it was the bearing, but now i'm not so sure and am not going to randomly replace parts (going to replace it, but this might be useful info for someone out there).
It was not loud, then one day it was very loud (I would expect a failing bearing to get louder over time).
With the front lower panel and rear panels off, I can see the plastic tub and drum move a LOT when I washed a moderate amount of clothes to test it. I'm surprised the washer did not stop turning for safety. The outer body of the washer was not vibrating though, so perhaps the movements were w/in specs.
When I spin the drum by hand (and then let go of it), it does not spin evenly, the drum wobbles 1/4".
But when I try to "wobble" the metal drum "sideways", the plastic tub and metal drum move together - the bearing seems very "tight" (as it should be). When I try to move the pulley in the rear front/back to wobble the bearing, it does not budge at ALL, the bearing seems tight.
So, I think my drum might be warped (washed a queen sized bed comforter recently - unbalanced, maybe damaged it).
Perhaps whatever senses an unbalanced load failed, so the washer allowed the unbalanced load to go too fast. I found chunks of the cement balancing weight in the bottom/floor of the washer.
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We have this problem. It occurred this morning. Over the phone, our regular repairman suggested we simply buy a new machine instead of repairing a ten year old machine. Any thoughts? Also, can we use this machine on gentle until we repair/replace it? Thank you. This video was a tremendous help.
Fritz
Did he give you the specific problem of the appliance ? It depends if the appliance repair exceeds 50% the cost of a new appliance.
it is not a hard job and there are lots of videos online showing how to do it. You can get replacement bearings for $70 approx, or if it is the spyder arm you should be able to replace the drum for free (under warranty). Buying these parts would cost you almost as much as a new machine.
Lance Boyd Thanks Lance for the Feedback.... it was very helpfu it seems Appliance Video is really not interested in specific answer they are just trying to simply "drive" traffic to their website.... why post the vid if your not gonna help us typically people are interested in seeing the repair wor to see if it is something they can do or not.
@@hlanceboyd o
Hi. I "diagnosed" my washer this morning and your video just verified my suspicions. My washer is 10 years old. How costly would this entire process be if I did it vs. if I called a repair man or Sears to do it? Is it even worth it?
Dawn
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We do show one video on our website that does show the disassembly.
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Hi! I have a samsung front load washer that makes a loud knocking sound on spin cycle... also not able to complete the spin cycle. Also produces a burnt plastic smell after spin. Bearings are good (i tried installing a new rear drum and the problem persisted). Spider arm is corroded but not completely broken yet. Shocks appear fine. Weights are tight. What else could i be missing? Thanks
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About how much $ would it cost to replace outer tub and bearings, inner tub and the spin basket? And can replacing these be done without too much trouble, or would a repairman be needed?
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Suzie, in case you haven't received any further information, this is not a job for the homeowner. This is a job for a qualified technician. However, the cost associated with this repair (parts and extensive labor) usually means it's time to start shopping for a new machine. Hope this helps.
can't you just replace the bearings on the existing rear outer housing?
I just tore my Duet machine apart for the same issue.
Apparently Whirlpool don't sell the bearing separately so you need to replace the entire rear outer tub piece and if it has been rubbing on the front outer tub and chewing it up (as in his example with plastic shavings) then you would need to replace the front half of the outer tub too. Throw in the stainless inner basket, a bellows seal (see the black gunk on the one in the video) and a tub gasket and you quickly get to $1200 in parts, plus shipping.
I'm not a throw away kind of guy (rebuilt my Duet dryer a few months ago) but as soon as the parts are more than 50% the price of a new machine I throw in the towel.
That stainless basket will make a nice firepit ring though...
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Was that why I had a tiny bit of smoke
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I HAVE A LG FRONT LOAD WASHER AND I CHANGED BEARINGS AND INLET VALVES BUT WASHER MAKES A WEIRD NOISE WHEN IT GETS TO SPIN SOUNDS LIKE PUMP IS GRINDING ONLY SAY THIS BECAUSE IT DONT MAKE NOISE UNTIL PUMP KICKS ON
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Probably a bad pump or something in it.
My duet bearing went without warning and destroyed my washer. Washer is junk but the dryer is worth keeping. 5 years old
This is 100% my issue. Opened the filter and saw what looked like a nest made out of platic like a rubber seal of sorts...now to figure out if its landlord or tenants responsibility to fix 😭💀💀
Maytag washer front load is shaking violently on spin cycle
If i still need to use what will happen?
Can you please tell me i m going holiday on Monday i have wash my clothes as soon as possible :((((
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So Basically you need a new washer because its going to cost more than its worth to fix is what I'm hearing
Ryan96se
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Not really, yet perhaps in a throwaway society. It really just needs two bearings and about a 1.5 hours labor investment all said and done $50 bucks and some calories burned off
The outer Front Tub cost almost $200 from ebay. :(
Easy/cheap to fix, unless you're an incompetent husband.
Then yes, purchase a new one if you're that useless...
Please give me more details.... how did you repair the washing machine. I have exactly same problem.
what has happened to Whirlpool / Maytag? I got a front load Maytag that broke down in less than 1 year. yep, bearing! cost too much to repair. Whirlpool offers to replace a newer model. my family and my friends are all loyal customers of Whirlpool / Maytag products....but not anymore. too much problem. sad.
Yes, they have had issues on some models but they have corrected the issue. All manufacturers have their own issues like the car manufacturers. We have not seen an overwhelming amount of bearings go out within one year. We have found the Whirlpool line being one of the best as far as quality and replacement part pricing. I hope your new unit whatever you replaced it with works well for many years. Please help our ranking by subscribing to our TH-cam page or posting our ApplianceVideo.com site on your Facebook or Twitter account.
I land here by accident. But some how this video is super interesting!! :P
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I have a whirlpool duet washer. It worked great for the first 6 months I had it. Then it started to make a horrible screeching sound during the beginning of the spin cycle and at the end of the spin cycle. The middle of the spin cycle was fine. Had a warranty service rep out 2x to look at it. They said that the drawer pedestal it sits on was making the noise. they also tightened something in the back of the machine. Sure enough the screeching went away,,,,at least 80% of it did. We let it go out of frustration, but we also had an issue with once in a while the machine making a very loud rumbling sound during the spin cycle. It sound just like a mac truck going by the house putting on its jake brake. It does not do this all the time, so it is frustrating when I keep reporting this but the service tech never find the cause of it. I just made yet another appointment for a tech to come out and check it out. I do not expect him to find anything again. Any Ideas as to what could cause the washer to make the jake brake sound I mentioned?
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I had suspected my bearing had gone out on my Duet Sport Washer but then we realized it was a marble was jammed between the drum and the outside assembly.
rfjgfude That is a great find and not expensive to repair. Glad it was only a marble. Please help us provide more videos to our site bysubscribing to our TH-cam page or posting our www.appliancevideo.com/ website on your Facebook or Twitter account. Our
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I don't think nobody is gonna pay for that repair. Both parts of the basket a inner drump and a bellow. That's over 600 in parts alone.
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Lol! Fo' sho'!
What's the typical cost to have this problem fix?
+Jon Tran
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Also the shaft bracket has cracked up not bearings
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Extended warranty is a good idea
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Same brand, same model and same problems. The cost to replace rear tub , front tub and basket is 1000 cad
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That's exactly my problem. A repairman told me it's better to buy a new one. :( Thoughts?
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1. Why to replace the entire Basket, just the crosspiece is not enough?
2. Why to replace the entire front outer tube and rear outer tub, just replace the bearings and the seal is not enough? With high quality bearings, of course, not "no name" made in China... Just asking
+Emil Emil
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also search our library of over 2600 free repair videos. ApplianceVideo.com
specializes in quality DO-IT-YOURSELF appliance repair videos and we get over
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parts for your major appliance, we have over 5-million parts in stock at savemoreonparts.com/ . Thanks for your support. Matt Ace
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All Business Their, I prefer do it yourself vids my self, why have tools in the garage if you don't use them, Just have the wife watch you so when she can't remember how to reassemble the dam thing you're off the hook, plus it'll be easier carrying it out of the house......lighter in pieces
Denny
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Take pictures as you disassemble....very useful In reassembly!
Parts
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Hi, my Bosh Classixx 1400 Express washing machine is making an awful noise as shown in the video th-cam.com/video/M0R_e0_aDKM/w-d-xo.html Do you think it is something simple like the belt needs replacing? I have replaced a belt on previous washing machines so I could order a new belt and fix it myself.
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NO MOST OF THE TIME GETTING BEARING KIT IS CHEAPER THAN GETTING A NEW APPLIANCE
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I have entire kitchen full of maytag appliances. There complete junk. A fifty cent latch in the micro wave door broke and the only fix is to buy a new door. Read amazon reviews on there trash. Stay away!
tbone116
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Nonsense. You can't conclude this without a teardown. For under $200 you can get all bew bearings and support shaft and rebuild it. This guy is just too eager to waste your money.
Please stop all of the uhhhh, uhhhhh,uhhhhhh when speaking.