Chevy GMC Camaro Malfunctioning Radio faceplate control panel-known GM Issue
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- เผยแพร่เมื่อ 13 เม.ย. 2018
- I have a 2013 Chevy Camaro. I have had radio issues for about the last 6 months. First started out as cutting off and on all the time. Then it would stop working for longer periods of time. Now it doesn’t come on at all. Using turn signals or pushing in the clutch initially would make the radio stop working. Now my turn signals have no sound and the heat and air will not work. I called Chevy customer service 1-800-222-1020 and made a claim for my issues and was given a case number. Chevy then gave me a number for NHTSA. This is a government safety recall at 1-888-327-4236. I called that number and gave them my case number . What they do is enter claims and see if there are enough complaints to issue a recall. So, if you are having the same issues please call and report them. The more people that call, the better chances of a recall being issued.
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I love my 2013 Camaro 137,000 never given me a problem except this same radio issue. No heat..air only on passenger side. Called the number. Thank you.
Any luck with Chevy taking responsibility? I have heat in the summer and cold air in the winter. Smh
lol heck no. In the same boat as you. Tried cutting the white wire...no change.
to anyone having this conflict, its the radio receiver unit that is the problem. I took my car to my guy who is a car nerd and he checked all fuses and said everything if fine, so it must be the receiver is "shot". What you need to do is go on ebay, buy a matching radio receiver unit for your car that is unlocked and take it to your local audio car store and have them install it. I bought a used unlock radio receiver unit for about $125 for a 2015 ls camaro on ebay and the install at my local shop cost around $240. The dealership wanted to charge me almost $850 for the same service. It takes a little time to find the matching part but you can go the audio store that you want to install the unit at, have them take out the old one, and have them tell you the part#. My a/c, radio, and turn signals all started working after installing this used part.
Guess that’s what I’ll have to do the second time around if I even fix it AGAIN. Doing the same exact thing as two years ago! Wasted $1200.00 on a Chevy issue that needs a recall!
Thank you for this information because im starting to have this problem with my 2015 Camaro.
I had the same issue...it cost me a lot to repair and the issue caused an actuator in my AC unit to break, which caused me additional repair costs. In all I have spent over 4-5k to fix the issue. It's been 3-4 years now and I just heard a pop in my speakers when turning on the car today, the radio then would not play FM stations but would play AUX. I too have a 2013.
I'm having the same problems with my radio. It hasn't affected the a/c yet. Thanks for the info. I'm glad to see I'm not alone.
Lots of complaints and no action! Atleast you have a heads up on what to expect if it happens to yours too!
Clip the white wire , I did my brother's 2014 camaro , fixed the issue.
Lynwood Vinson Having problems with the radio do not work had it for 6 years mileage 32330 Radio Black Out Chavez said it needs to be replaced I call GM up And I do have a case going on right now Did I call the government because I didn't have the number but I will call Thank you Heather for passing the information
Good luck with GM doing anything to replace it. When I take my key out, my radio still flashes and is still getting power somehow. Won’t stay on for more than 10 seconds and just keeps flashing. Replaced faceplate and radio once, not doing it again. Gm offered no help whatsoever
Both I and my father have a 13 Camaro 1LS. Both cars have this same radio problem. Mine at less than 35,000 miles, his at just over 58,000. I will be sure both cars are documented. This is definitely widespread, and definitely a NHTSA compliance issue. No door or seatbelt chime, no signal sound, etc.
Love the car, just wish Chevy would come forward and address the issue. Keep your records and maybe at some point they will do the right thing
I’m now over 50,000 miles now mines starting 2017 I bought the car brand new in 2014 this is crazy and very upset about it.
@@Sn66Kee I managed to fix it pretty cheap. The part number you want is 22923803 - radio receiver. They're readily available used. If you are somewhat handy, it isn't hard to replace. You'll have to find a GM dealer willing to reflash it for you because it is VIN locked.
Good luck!
Thank you Doug
I have a problem also. Mine will a popping sound and the radio will stop working. The control panel stays lit up, but no sound from it and the buttons don't work (can't change the station, etc). Next day it will work for a few seconds make the popping sound then no sound again. Tried cutting the white wire as seen on you tube and solved problem for about 2 weeks and now it's right back to the problem again.
Sounds like you need to replace the radio. Hopefully they don’t break your door on your a/c and heat like they did mine. Going to be 1200$ to repair it
@@harleyheather4208 break the door on your a/c?
Mine is just now starting to have these symptoms
@@onasty177 A/C heater Blend door, once those break it causes your heater and A/C not to work, like you might get heat but no A/C, cost me 1500 to replace my blend door because they have to remove the windshield and dashboard just to get to it.
My 2015 Camaro is having the same issue but the problem has gotten worst smh, Camaros are nice looking cars from the outside but all the issues that come with them isn't worth it and EVERY issue is very expensive to fix in these cars. Make me miss my 1998 Toyota so much lol.
I have a 2014 V6 model. Same issue as most others. This started at 30,000 miles. Radio pops and goes out. Dealer says they never had one do this. We will never buy Chevrolet again just because they will not back their product.
I have a 2013 SS and one station on my radio is reading the same song. It has been doing this for 2 days now. SHould I be worried that this problem will get worse?
I also have a 2013 Chevy Camaro, now I am having issues with the radio not working properly as well as no AC. The dealership quoted me 600 for the radio and the AC I am sure it will be more. It blows out hot and cold air at the same time. My mechanic checked it out and said its gonna be a huge job.
I still need to have my heat and air fixed! I’m not looking forward to the $1100.00 bill, if not more. You would have thought the company would have come forward by now and fixed the issue. Guess the monetary amount is more important than the Chevy buyers
Did you get this fixed? Dealership or a mechanic? I need to know who to bring it to!
Mechanics around here wanna charge over $3000 😢
My 2014 has 27000 miles and just started doing it.
I just recently got my air issue fixed in my 2013 and it was outrageous how much they charged to remove the dash and replace the actuator because the door had broken off (the part was only 25.00). Just for that it was $1,200 to pull the dash and I was out of a vehicle for a week. I’ve had the car for almost three years and have put right at 30,000 on it. It’s only at 88,000 miles and it’s insane.
My radio originally went out the first year I had the vehicle, but my air still worked. I knew someone who replaced a small part in the radio and it’s fixed it until now. Two weeks ago my radio started flashing when I start my vehicle. 🙄 I’ve already went through this struggle and it’s frustrating.
I wish they would address this issue because it’s just one thing after another with this certain model, as many people have had issues with as well.
I’ve thought about trading it in for something else, but I honestly love having a car that I can depend on for the most part and having to start over on payments worries me 🤦🏼♀️
LB Humphrey Hah! I’m with you abt everything you said! Had mine for 7 years and still want to keep it! I don’t want payments for a while, I had to have my dash pulled 6 months ago too with windshield to fix the a/c-heater & was $2800! Now this problem & I’m worried. I would even consider getting a new camaro but don’t want payments yet & if this what’s going to happen with Camero’s now, I don’t want to go thru all this again. Do you get yours fixed yet?
There's a video out there that I tried and worked cutting ahole in the plastic with a hot knife to pull the blend flap out from the side instead of removing the dash. Saved myself a ton of money, I've replaced it twice now because the actuators are not set properly and the keep turning and snap the flap
I had the same radio issue when I got my 2013 Camaro ls
I have the same issue n my turn signals just started not making sounds I plan on calling tomorrow. I've reviewed a couple videos about cutting the white wire helps but reviewed another video saying it was just a temporary fix. Hope for a recall bout I have my doubts
2014 camaro round 65k miles
I wish they would just issue a recall and fix the problem for everyone! Frustrating knowing it’s a known problem and they do nothing.
I have my radio glitching on and off. AC controls stop working. Must turn the car off and then back on to make it work again. Turn signal sound not working and occasionally when I use the turn signal. The entire ration blanks out and once it turns back on the radio turns up and with static which makes it annoying while driving.
Mines having the same issue, did you find out the problem?
Have same issue 2014 camaro
bought oem replacement online
went to do some prep work removed faceplate and connector
reseated connector
i then went into config menu and changed some of the vehicle
settings and now havent had the issue for a week
I have same issue with radio right now. Did they fix yours? Im calling today! Thank you for phone numbers.
No, they haven’t had any recalls issues at all. They know it’s a known issue with so many people calling in on it!
Have you gotten yours fixed? Mine is flashing on and off and it drains the battery overnight. I have to jumpstart my car. I thought about replacing the radio, but I don’t want to invest the money if it doesn’t fix the problem.
I did replace the faceplate and panel and radio works just fine. Still haven’t fixed the ac as I don’t have the extra 1200 to do it. Would be nice if GMC would issue a recall and do the right thing!
Im experiencing every little detail that you explained in your video. I’ve had it like this for about 3 years now. It’s super hot right now In CAlifornia and don’t have a/c,radio or radio working. Also the blinker sound not working. I commute my car everyday and it’s a real pain. I also don’t have the extra money to fix it. So if face plate replace fixes the radio problem. Please respond 😖😢😢
Having the same problem first time it happen was as soon as I brought the car it had 34k miles on it but I still had a warranty and it was free to fix, second time I had 85k miles on it and the radio went out again no ac not heater and of course the radios blacked out. Don’t get me wrong I love Camaros and it’s probably my all time favorite car I had an 84, ‘02, and now my 2013 model ! (I was planning on buying the 2020 model when I paid it off) but this made not want the car no more nor drive it especially all the money I spent with paint rims ect. I haven’t drove the car in 4 months and it’s sad! I tried to report it to and try to get a recall but due to COVID19 GM hasn’t been answering phone. I’ll just get my mustang or charger soon I’m fed up with it especially when GM tried to charge me a 1000 bucks for repairs
They offered me no help either. They know it’s a defect and refuse to acknowledge the issue.
So how did they fix the problem in the first place ?
Jesse Valdez I have no clue
Could be a computer issue. If you know a dealer tech, they can go through the TSB's, to see if the factory has issued anything.
Sounds like a great idea, I will have to get that checked as well. Hopefully it’s resolved soon and doesn’t cost a fortune.
Our 2014 Camaro is doing the same thing. Any updates?
No updates and no recalls. New radio and faceplate, tried cutting the white wire as suggested. Still nothing. My Bluetooth speaker does the job!
I have the same car. This just started happening. It’s very dangerous because you also lose your hazard light function.
I wish they would issue a recall!
hazards still work after i cut the far left white wire on my '15 camaro ls
Im having the same issues. But try turning on the defrost first. Then turn it off and then try the a/c. That’s worked for me, hopefully it works for you too until it gets fixed.
I’ll have to try that and see if it works, thank you 😊
I figured it out my ppl. Go to a junk yard or buy another receiver of ebay (the gray big box) you might need to get it program to your old face plate but sometimes the old receiver burns that out too. But I took it to a Chevy dealer to program it for my old face plate. Receiver =105 programing =89.95.
Great info, thank you!! I replaced mine and got it working, but now I have no heat or a/c
Harley Heather I always did the( cut the white wire) method I seen on other videos;before I replaced the receiver. You’re welcome and hope that helps :)
Thank you, you have been very helpful!
@@harleyheather4208 does this really work ?
Did this work ? What do i need get before i go to my dealer and ask them to fix it ?
do you no if they have recalled this yet or if you no the fix..got a 14 doing the same thing
I have not heard of any recalls as to date.
@@harleyheather4208 I have had the same issues with my 2013 Camaro. I am taking mine to a local Chevy dealership tomorrow. Their service department told me about a software update they'll install to resolve this issue. They also said it was released due to several people having the same problems. I will let you know what happens if you'd like.
Laura Katherine so what happened
Laura Katherine did the software update help your car?
@@Laura_Jane any update on the software update?
Did you get it fixed? And if you did what did you have to replace and what was the pricing?
I did bring it to the dealership and get it fixed. Had the faceplate and radio replaced at $1000.00. However, when the work was complete my heat and air doesn’t work correctly. I was told the door was broken off and needed to be replaced at another $1500.00. I still haven’t gotten that fixed yet! Not impressed with Chevy!
Harley Heather sheesh yeah they are not cheap! So when my radio goes off my blinker sounds don’t work as well, did yours do the same? And if so did it fix once you replaced it?
Yes, mine had no sound either. They do have sound now that it’s fixed, however I have no heat or air🤨 I don’t know if they broke something when they replaced it or what happened. I was quoted $1,200-$1,500 to fix that problem.
@@ODDMALTV did they say why you have to replace the front window?I work on cats for a living and that doesn't make sense but I em having the same problem
@@harleyheather4208 did you have an after market stereo or did you just replace it with a factory radio ?and they want you to replace your door to fix your cooling/heating problem? I have all the same issues .
Any updates..I have a 2015 & it started with my lights moved on to my radio & air... spent 600 on a dern alternator & didn't need it😡
No updates, no recalls. Just out $1200 plus on the radio. Never fixed the heat/air and I had to unplug the radio so the fan at least works. Tried cutting the white wire as some suggested and it didn’t work.
It’s probably the body control module!!!
Roy Lesueur I think they just replaced mine 6 months ago fir something else & now I got this crazy stuff happening now
Any update on the recall or how to fix the issue? I called the dealer and they said if it was just a software issue it’s going to cost me $195.
My 2015 Camaro is having the same issues. The problem is getting worse now, now the radio stays on for about 1 minute then it goes out, it use to last about 5 hours before it goes out. Im prepared to pay a arm and leg to get a new radio receiver. This should be a recall issue because alot of Camaros have this same issue.
@@TampaAries Im going to try to disconnect my battery for 15 mins to see if that works. I've seen youtube videos where they try that and checking the radio/display fuse to see if it works for me. Last case scenario, I am going to file for a recall and connect Chevy corporate directly.
Any updates
@@darrinwalton2567 I just installed a new battery on my 15 Camaro and the issue still persists. The dealer quoted me around $100 just to take a look at it and $250 for a "software update" but mentioned that it would not guarantee that it'll fix the problem. I recently took my 2021 Lexus in for a software update and it was free idk why Chevy is charging for their manufacturing defects.
Was there a recall on this?! Im having mild issues
Still no recall to this day that I’ve seen. Frustrating with so many of the same issues with everybody!!
Has anyone found the fix???
Gm is the fix and they offer no help
I have a 2014 camarón and it is doing exactly the same thing
Good luck and keep me updated!
@@harleyheather4208 i have the same thing it’s been almost 6 months please help if you now what the problem
Any fixes on this 2020!??
Same issues and no recalls. $1200 for the fix
How did they fix it??
My 2013 Camaro ls same issue with radio.
Call the numbers and make a case. Eventually they need to have a recall with so many people calling. Well, if they care they will issue one!!
I have a Harley and camaro too and my radio is turning off and on wtf
Crazy!
I have the exact same problem with the exact same year car no heat radio doesn't come on anymore started with the flashing and almost exactly the same thing. .. ,😡
I replaced mine about two years ago and guess what, radio is doing the same exact thing again. I’m not replacing it a second time!
@@harleyheather4208 well I'm kind of in a different boat as far as the dealership sending me notices to buy my car back catching me at a time when I need the money and fortunately they basically quoted me a price and didn't follow through because the sales manager claimed that my car had damages up to $3,000 this was totally wrong it was a way for them to try and get me at a lower price I wasn't going to fall for it because of the circumstances in the end I ended up with new radio and a new tail light courtesy of the dealership so I guess I kind of worked itself out surprisingly enough here it was willing to place my radio after 2 years as well as the tail light so just curious did you put in another factory stereo I'm guessing if it is doing the same thing it must be I picked up my own stereo and they paid for it
I have the exact problem did Chevy fix this .?
Ha, ha NO. Between the face plate and control panel, it was $1200. My heat and air still doesn’t work, but my radio does now. Chevy did give me a $700 voucher good towards Chevy upgrades. So, I did get a free exhaust system. It actually sounds pretty good too.
I have the same problem it’s so frustrating
I called my local Chevy dealership the other day and made an appointment for tomorrow. They said there is a software update for the computer that was released recently due to these issues being so widespread. I will let you guys know what happens, fingers crossed.
Laura Katherine did this fix your issue?
@@Laura_Jane did they fix it?
I am having the same issue but the dealership just gave me a run around
Call the 800 number and tell them to have a supervisor call you. Let me know how you make out!
yes i cut the white far left wire , problem totally solved camaro '15 ls.....
Tried cutting the wire and it did nothing. Glad it solved yours though!
My camaro is doing the same thing 🤦🏾♂️
Maybe if we keep getting people to call the numbers, they will eventually fix the problem! Or reimburse those of us that have fixed it ourselves!
I have the same problem now
Good luck with it!!
I have exact same problem
I’ve had problems for over 2 years
I have called today March 26 , 2022, and what the agent told me was, i have to take the car to the dealership and pay the diagnostic because they never receive a call with that issue. They asked me for my last 8 of VIN # AND THE MILEAGE, also my car is 2013 i got it like 2 years ago from carmax obviously the warranty already expired they gonna tell you that , so im just gonna replace the radio and fix it myself i dont want to give them any money... for diagnostic. ITS RIDICULOUS
Did replacing the radio fix the issue
@@darrinwalton2567 yes , problem was fixed i got good radio now 👍🏻
I replaced it and it didn’t fix the problem. That one quit too, I’ve just got a Bluetooth speaker and it sounds good. Not wasting anymore money on the stereo system.
No it didn’t unfortunately.
My v6 2013 did the same thing and that's part of you electrical warranty. They fixed mine free of charge . The car dealership where I bought mine from that is .
Dennis Risner did you have an extended warranty? Or does that last the whole time
I traded it in at toy barn and got a zl1 . But anyways when I bought the v6 I had a 6 year 100,000 mile warranty . The warranty should cover that . Because it is part of the electrical system.
No . I bought the car and the warranty came with the package deal .
What dealership? its worth a plug for a dealer that feel a customer is important.
It started that problem at 25000 miles . When I bought the car it had a 100.000 mile warranty on it. And any warranty has the electrical and power tran on it . If they dont cover that then its breach of contract. My car I bought at Jeff wyler in springfield oh. But it has to be within whatever warranty you got on the car.
therres a fusebox in the trunk
Geez! I now have the same problem! I have an awesome 2013 LS2 112K miles, radio & climate control problem. Had mine brand new & still don’t want to give it up yet! I just had mine in shop in August & costed me $2800 be they had to pull out my windshield & dash to fix the a/c. Now this is happening. Never ever had a problem with my car ever! I will call the phone # to Chevy tomorrow. I refuse to spend another $1000 or more for this! I can’t even drive the car with that radio like that. My car gurus said the climates are working, it’s the radio. So..... not sure what they will figure out yet what to do. Ugh! Anyone here get this fixed? If so what do they have to do? All I can think of is to get another stock 2013 Camaro radio.
Any fix???
My 2014 is doing same thing...piece of crap
Wish GM would back up their faulty products!
Change the FUSE located in the trunk
You sure?
Wish it was that simple!