I have the UDP-X700 that freezes on 100Gb discs on the third layer change. After a lot of testing, I proved it was heat related by removing the cover and running a small fan on top. From there, I desoldered the heatsink and replaced the thermal transfer material on the main chip under the heatsink and added some thermal transfer material on the memory chips that are under there too. From there I have installed a small, 5V fan pointing at the heatsink, powered by soldering to the USB socket internally. So far, no more freezing. Still it’s a lot of trouble to go to just to get something working the way it should have from the factory.
@@Space-Coyote Great you have that skill, no such luck for me. I did buy a USB fan that I’m going to either suck or blow air from the back. Looked at just buying the Panasonic, but they seem to not be glitch free either. It’s not that big of deal, but I can’t stand anything that doesn’t work properly , maybe that’s why Oppo got out, couldn’t make one that would reliably work.
@@garyharper2943 Yeah, I have heard about similar experiences with all the 4K players out there. If you are comfortable with removing the cover, it might be worth running the fan on top of the heatsink, just to prove the problem one way or another. Bearing in mind that I have the x700, not the x800 and the x700 is very easy to get into. Good luck!
Thanks for this guide! I never would have gotten mine open without it. The disc drive was going through tantrums, and didn't feel like opening all the way until I took it apart. There wasn't even a disc inside!
Same thing on mine. It recently started after an update. The unit runs cool and heat is not an issue. Multiple brand new discs are locking up and always at the same spot which seems to be where the laser needs to switch layers. It’s driving me insane! I also get a strange error where it won’t turn on sometimes and I need to pull power and plug it back in, but I run a custom control system so everyone may not see that.
Thanks for making this video. I have been considering purchasing this player, but this news certainly gives me pause. I want to buy something capable of playing 4K Bluray as well as DVD Audio & Super Audio CD. Since Oppo is gone, this player seemed to be the best option,,,, now this!
"Everyone" is NOT streaming because we see where that is going: every time you want to watch something you have to pay. Buy the disk once, watch as many times as you want.
I have the same 4K player. It doesn’t freeze like yours does, but when it comes to audio, sometimes my 4K discs have the audio out of sync with the movie. I have to rewind a little bit every time it does that. I wish it would stop that
For me it seemed to be a overheating issue especially on long movies and when i had dolby vision on when it wasnt a dolby vision disc. It stopped freezing when i moved it away from other components and gave it some space around it
I do have the same player .only freeze on some movies but the cure is to eject disc tray and play the same spot. On the other hand some discs keep freezing trying them on another player Panasonic one work smoothly.have you reached a solution or any update about this player. Mine is brand new but will try to clean the lens as you did.
I feel a lot better knowing I wasn't the only early adopter of HD-DVD. Oh well... and here in Australia as well !! Great channel BTW :). I'm wondering, is it freezing when a layer change occurs? This would hint at the fact you did a firmware upgrade recently, just a thought 🤔
Wow. I just ordered this model. We are renovating house so we threw out all my dvd collection since I never play them, also threw out my HDDVDs. Oh, well. My components all have fans. Doubt that I’ll have heating issues. I purchased this because my five month old Panasonic stopped playing my discs. Message incompatible discs. I was so angry I slammed the player against the tile floor and just threw it in the garbage.
I have the same issue. So far, disabling Bravia mode, BD Live and upscaling has resolved it. I'm on my second run on Top Gun Maverick, where previously it would stop as it enters chapter 13. I can only theorize the processing of falling snowflakes was too much combined with the heat (the underside of the unit was extremely hot). Network is still connected. I used to be able to repeat it consistently when I'd watched the movie in its entirety. It would not fail by skipping directly to Chapter 13 presumably as there was no heat. I've left it playing in the basement and set the timer for 1hr 40 to see if it fails or plays through. If this is a success I can try to reproduce it on the other failing UHD disc I own, which previously failed too. So far so good though.
I should add this is playing thru a Denon AVR-X3700H and thus it also does it own upscaling too, so I dont really care if the Sony does it or not. This unit is exclusively used for UHD 4k and Atmos.
Eagerly awaiting the results of this. I have the same AVR and my TG: Maverick disc freezes at exactly the same point (and other discs at similar times). It's driving me mad!
@@abhiahluwalia crapped out on the 4th test. Progress but still. I am about ready to put the player in the trash and stick to buying digital codes only, especially since this is the second unit I've tried, with the first being replaced by Sony under warranty.
@@philk56 Damn. Been coming to the same conclusion myself after reading up online. I only use the player for special films where I want to make sure the video + audio is the best it could be, so this is ruining films I care about the most!
I bought the 800m2 thinking that Sony would have fixed the freezing issue found on the 700 and original 800; but mine has had consistent issues freezing until the power cord is unplugged. I added an inline rocker switch to the power cord so I didn't have to reach the unreachable plug every time. I can add one new piece of information: mine has also frozen with blurays and even a regular old DVD (free of scratches.) It's not just multilayer 4K disks. I've tried turning off all network related features, but i haven't turned off upscaling or the 24p suggestion. I'm really dissappointed in Sony with this five year old problem. Hmmm....
Make sure you don't have 4k upscale setting on ever it has to be off for any and all content, cinema conversion mode video not auto, IP content NR and 3d output off. Under system settings quick start mode on, HDMI settings - control for HDMI off, linked to tv off invalid, HDMI audio output auto not HDMI 1 or 2, remote start off in network settings, in BD DVD viewing do not allow for BD internet connection. Make sure if using Sony TV enhanced Dolby vision is enabled in TV settings for external inputs and for audio settings only the first one is auto with rest all off, bd secondary and audio drc always off with downmix mode on surround. Unplug the player from wall for 3-4 minutes as well as TV for a hard reset after adjusting and making the adjustments mentioned. You can post or Pm your player and tv settings so I can go over them. Has no bearing on the metadata on triple layered discs. I have the same disc and majority of my collection is BD 100 discs and I have had the same x700 for 4 years not one issue in that time and I have over 400+ 4k discs and use mine daily.
Exactly same for my player! UBM-800X2. It started to do so with 4k BR discs and recently was starting doing so with BR disc. I changed the HDMI cable also did factory reset. It is even worse freezing more frequently. Everytime need to unplug the cord so I put a wifi plug to stop the player without unplugging the player. It is unacceptable for a +300€ player. I am located in France. Sony doesn’t take care of this!
I have the original model of this player the UBP X800 that just dose HDR10 no Dolby Vision and it’s been working fine. Sometimes it acts up shutting off it will power cycle and not go to standby but other then that the payer has worked 90% of the time.
I recently bought the Sony X800M2 , after owning it for one week I've been experiencing freezing and skipping while watching a movie. I returned it and bought the Panasonic UB820
Yeah, that is bizarre that the player doesn’t have a way to dissipate the heat generated inside. I have the UDP-X700 & it’s problem is that it occasionally shuts down, locks up not freezing. It’s apparently a known firmware issue.
Same issue in the UBP-X700, sometimes it just freeze and I need to unplug it, and plug again. Yesterday, I was watching Transformers the Last Knight, and It freezes like 1 or 2 seconds in two or three parts of the movie, but I think it could be related to the disk, because it happens always in the same point. However, the complete freezing symptom also happens from time to time. Other issue is when certain disks are playing, the player emits a lot of noise during playback, but it does not happen with all disks.
I help thousands in numerous groups and forums and admin a Sony 4k player group. Make sure you don't have 4k upscale setting on ever it has to be off for any and all content, cinema conversion mode video not auto, IP content NR and 3d output off. Under system settings quick start mode on, HDMI settings - control for HDMI off, linked to tv off invalid, HDMI audio output auto not HDMI 1 or 2, remote start off in network settings, in BD DVD viewing do not allow for BD internet connection. Make sure if using Sony TV enhanced Dolby vision is enabled in TV settings for external inputs and for audio settings only the first one is auto with rest all off, bd secondary and audio drc always off with downmix mode on surround. Unplug the player from wall for 3-4 minutes as well as TV for a hard reset after adjusting and making the adjustments mentioned. You can post or Pm your player and tv settings so I can go over them. Has no bearing on the metadata on triple layered discs. I have the same disc and majority of my collection is BD 100 discs and I have had the same x700 for 4 years not one issue in that time and I have over 400+ 4k discs and use mine daily.
I own this player and have had one or two discs freeze. I cleaned the discs and the problem disappeared. Never assume a disc right out of the box is perfectly clean. They are not. The entire player occasionally freezes up. An unplug, plug back in reset takes care of that.
Had a problem with freezing on the 4K UHD Blu-ray Top Gun Maverick disc; it would black out occasionally like a video dropout and then resume within 10 seconds. Also, the player's menu system would not show on the TV when selecting the menu button on the player remote. The player was hooked through a Denon AV receiver acting as a hub for multiple devices with a single HDMI out connecting to a Bravia 65" 4K TV. I decided to hook the player directly to the Bravia TV via a different TV HDMI port and voila; everything worked, freezing disappeared completely and the player's menu system appeared when requested via the menu button. I assume the Denon AV receiver loses something in the 4K video interface before reaching the TV.
I solved the problem by using new ultra HD 4K certified HDMI cables in connecting through the Denon VA receiver as a hub. Everything works well now, including improved Dolby Atmos sound.
@@johnbovard8454 Any chance you can write the name or brand of the cables? Or are there any specific declarations to look out for? I have bought some "high speed 4K certified" cables in the past but i think the box labels were misleading.
Was looking at getting one of these a while back and was concerned with it freezing.Was given the following advice so please try this.Turn off quick start feature so as a fresh boot up starts each time.Don’t know if it will work as didn’t purchase this item in the end.
I have never had quick start feature on. I have also read that some of the freezing may be due to having the player hooked up via ethernet or wifi. I have just disconnected mine from the internet, so we'll see how that goes.
Make sure you don't have 4k upscale setting on ever it has to be off for any and all content, cinema conversion mode video not auto, IP content NR and 3d output off. Under system settings quick start mode on, HDMI settings - control for HDMI off, linked to tv off invalid, HDMI audio output auto not HDMI 1 or 2, remote start off in network settings, in BD DVD viewing do not allow for BD internet connection. Make sure if using Sony TV enhanced Dolby vision is enabled in TV settings for external inputs and for audio settings only the first one is auto with rest all off, bd secondary and audio drc always off with downmix mode on surround. Unplug the player from wall for 3-4 minutes as well as TV for a hard reset after adjusting and making the adjustments mentioned. You can post or Pm your player and tv settings so I can go over them. Has no bearing on the metadata on triple layered discs. I have the same disc and majority of my collection is BD 100 discs and I have had the same x700 for 4 years not one issue in that time and I have over 400+ 4k discs and use mine daily.
I'm a big Sony fan and always wanted to get this player. So with this potential issue should I still get it at this time? I've just been holding out on a new player from them that will do auto DV. I know for a fact that they're not going to have HDR10+ support as it's a Samsung thing and plus none of their TVs even support it. Should I just get the Panasonic UB820 instead? I've only heard good things about it. I have 2 OLEDs from both Sony and Samsung so having more of a universal player would be nice even though I wanted that Sony integration. It seems like manufacturers know that physical media will be dying soon so maybe that explains why there hasn't been any new more up to date players out there. Kinda strange for me to buy a tech or product that is around 4 years old for the same MSRP as well. At least it didn't go up like everything right? Both players are on sale right now though. Btw I also have a 4K projector so many I'm better off with the UB820?
I had the same issues with a x800 freezing. After eventually losing all patience I picked up the Panasonic ub820, best decision I made. I'd absolutely recommend the ub820 over the Sony, had it for over 12 months with no issues. Plus it has a great feature for adjusting HDR levels in films.
the panasonic does the same thing, I just got the thing several day ago and last night my movie froze, this thing is brand new why would it do that, of course it could have been the disc
@@tylerripplinger7890I’m having this issue (Seems to mostly only happen when I load up a movie or when fast forwarding/rewinding) Will turn off 24p and report back.
@@Sky1Eagle1Make sure you don't have 4k upscale setting on ever it has to be off for any and all content, cinema conversion mode video not auto, IP content NR and 3d output off. Under system settings quick start mode on, HDMI settings - control for HDMI off, linked to tv off invalid, HDMI audio output auto not HDMI 1 or 2, remote start off in network settings, in BD DVD viewing do not allow for BD internet connection. Make sure if using Sony TV enhanced Dolby vision is enabled in TV settings for external inputs and for audio settings only the first one is auto with rest all off, bd secondary and audio drc always off with downmix mode on surround. Unplug the player from wall for 3-4 minutes as well as TV for a hard reset after adjusting and making the adjustments mentioned. You can post or Pm your player and tv settings so I can go over them. Has no bearing on the metadata on triple layered discs. I have the same disc and majority of my collection is BD 100 discs and I have had the same x700 for 4 years not one issue in that time and I have over 400+ 4k discs and use mine daily.
Don't have the player but planing on getting one. From what I saw online, turning off the 4K Upscale Setting and setting the Cinema Conversion Mode to Video helped 90% of this problem to go away.
@@TurntableGuy Normal Blu-rays and older (first) uhd discs never had this problems. I think that all comes down to HDR (specifically Dolby Visions new profiles) pushing the chips harder and creating thermal throttling in these players. It's either that or the industry makes intentional bad discs so the physical media dies out sooner. These plastic banning mofos and the crowd behind it.
any solutions? i bought a sony x800m2 last year and it worked great. was working in january then i left for a month, came home, and now it reads discs but wont load them. wont even recognize 4ks. cant load the apps. ive factory reset it and everything and it seems to have fried itself just by sitting on the tv stand for a month. any suggestions?
okay so far this seems to work. check the power adapter its plugged into. try plugging it directly into the wall, factory resetting it, and then turning on wifi, and then restarting it. in that order. and it will run discs without issue. the hardware requires a lot of juice to run, and if it doesnt, the software glitches. i will update if this no longer works.
@@pancakecookiecrumblestried this, didn’t work. Still gives me disc unknown. Unable to play this disc. Utilized different Blu rays and 4k’s with the same result. Is it dead?
Make sure you don't have 4k upscale setting on ever it has to be off for any and all content, cinema conversion mode video not auto, IP content NR and 3d output off. Under system settings quick start mode on, HDMI settings - control for HDMI off, linked to tv off invalid, HDMI audio output auto not HDMI 1 or 2, remote start off in network settings, in BD DVD viewing do not allow for BD internet connection. Make sure if using Sony TV enhanced Dolby vision is enabled in TV settings for external inputs and for audio settings only the first one is auto with rest all off, bd secondary and audio drc always off with downmix mode on surround. Unplug the player from wall for 3-4 minutes as well as TV for a hard reset after adjusting and making the adjustments mentioned. You can post or Pm your player and tv settings so I can go over them. Has no bearing on the metadata on triple layered discs. I have the same disc and majority of my collection is BD 100 discs and I have had the same x700 for 4 years not one issue in that time and I have over 400+ 4k discs and use mine daily.
Get a panasonic ub820. I got rid of this player because I noticed the freezing would occur on triple layer bd100 discs. Having to get up and unplug the player during a climactic scene got old fast
All of the players have freezing issues. All you have to do is a quick Google search. I followed someone's advice before on getting a Panasonic. It froze on me too.
I just recently bought one of these players and decided to get the 4 year geeksquad extended warranty from Best Buy just in case. I only had one freeze happen on john wick 3 4k. I hear that the cause is the 100gb disc sizes can be too much for the optical drives to handle. Some suggest cleaning the disc even if it's new and not having the sony player on standby mode all the time either. I might test out John wick 3 on my ps5 and see if it does the same thing on the scene it froze on. Since physical media isn't as popular anymore maybe the quality control of 4k blu-rays have gone downhill. That is also a probability as well
Make sure you don't have 4k upscale setting on ever it has to be off for any and all content, cinema conversion mode video not auto, IP content NR and 3d output off. Under system settings quick start mode on, HDMI settings - control for HDMI off, linked to tv off invalid, HDMI audio output auto not HDMI 1 or 2, remote start off in network settings, in BD DVD viewing do not allow for BD internet connection. Make sure if using Sony TV enhanced Dolby vision is enabled in TV settings for external inputs and for audio settings only the first one is auto with rest all off, bd secondary and audio drc always off with downmix mode on surround. Unplug the player from wall for 3-4 minutes as well as TV for a hard reset after adjusting and making the adjustments mentioned. You can post or Pm your player and tv settings so I can go over them. Has no bearing on the metadata on triple layered discs. I have the same disc and majority of my collection is BD 100 discs and I have had the same x700 for 4 years not one issue in that time and I have over 400+ 4k discs and use mine daily.
el mio lee y da como respuesta que está sucio, a veces lee los super audio y dvd audio pero luego tiene problemas para leer, alguien sabe porque no lee los blue ray?
Mine did the same thing yesterday with a SACD disk. I think turning it on while turning on my Marantz preamp might have confused it. But yeah - I've had to reset the Sony several times by unplugging it.
Mine used to freeze about 10% of the time, but after the latest firmware update a few months back, it hasn't frozen up once. I really think UHD blurays are pushing the capabilities of optical media to it's limits and that's why they are so finicky, I have a few different players (and gaming consoles that have UHD players) and almost every single one has had issues.
I agree. There are so many layers in these discs, I can see them being difficult to read. What is strange though is that my el-cheapo Sanyo 4K player reads everything flawlessly.
Once you said it only started upon a firmware update I would never attempt any of what you did in this video! I would have found a way to reverse the update!
I was thinking the same thing. How can you pin the problem to a firmware update and then take the unit apart? It's not logical. BTW I'm looking for a 4K unit. Owners are saying the Sony and Panasonic units are freezing up but what are people recommending under $500?
My Samsung player never freezes. But it doesn’t have Dolby Vision. I’m considering the Sony, since I have a Sony TV and this is cheaper than the Panasonic. But now I’m not sure what to do.
Get a Panasonic. These Sonys are a disaster. My X700 would not stop freezing. I had to shell out more cash to get a Panasonic. Don’t put cheap tires on a Ferrari is the best advice I can give you.
@@tylerripplinger7890 I will give that a try too. Did that work for you? I only have issues with long movies that are triple layer disks. Right around the two hour mark.
Any luck with disabling 24p? I don’t see Sony fixing the issue anytime soon and sounds like there are many in the same boat with this unit including myself. I’ve tried resetting, and turning off almost all the extras and it still locks up.
Not sure why sony would go through the trouble to put all the ventilation holes in the cover and then cover them up with another cover but if I get one I think I will run it with the black removed .and maybe add a fan , Update : after watching another video there seems to be an issue with running certain settings , I have a feeling that the upscaling in the tv may be fighting the upscaling from the player , I would turn it off in the players settings , Here is a link to help with this problem th-cam.com/video/Sym8ayOpL-4/w-d-xo.htmlfeature=shared
My 2020 X800M2 has been gradually having a problem reading all discs, have to try like 6 times now. My old LG 870 is still working perfect, never any issues. Makes me wonder why Sony has a good reputation. 😐 UPDATE: Just removed my Sony's disc drive, cleaned the lens & lubed the rail, works perfect again....for now. It still gets confused with DVD screen size format, always has when first loading. So, it was a dirty lens or bad connection I'm thinking. Probably connection issue, lens appeared to be clean. Please note there are TWO SCREWS in back of player that keeps top from sliding off! You'll see 3 just remove them all to be sure.
ugh mine just won't play any blu-rays/dvds I put in.. it reads it and says the name of the disk but won't play it.. then it won't let me update the firmware, it says it's due for an update but nothing happens when I click on it, also nothing happens when I click on the streaming apps youtube, prime, or netflix.. so mad and warranty is most likely up so have a nice paperweight here
I have exact same problem... was working fine with a Sony Bravia, then bought a TCL and will not read discs or update firmware.... player is recognised and can scroll through all menues... factory re-set did not work.
Maybe not update the X800MK2 player. Just use it without anny update. I know 2 cases who getting freeze problems after the “update” NO internet or WiFi because that causes the problems. Nice vid ;)
Dude, it's not the inside of the machine. It's the same issue as other X700.... turn 4k upscale settings OFF, this makes a big difference to freezing issues for many people. Also any3D setting must be turned off too
I bought the Panasonic ub820 and it stop reading my discs. I had it 3 1/2 years spent $450 on a blu ray player that stop reading my discs it's very disappointing so don't believe the hype about this player lasting for a long time!!
Windex on a laser lens? Please never use household cleaning products on an optical lens. A lint-free swab or a folded lint-free cloth with 99.9% Isopropyl Alcohol. You can buy it at electronic supply stores and some hardware stores.
A mild window cleaner does not leave any residue whereas alcohol can cloud over on the lens. I've been cleaning laser lenses for 40 years and I've never had a problem with a dab of window cleaner and cotton swab.
Most of the time, it's smudges or a film on the disc (especially 4k). Try cleaning the disc with a soft microfiber wipe. I had freezing issues on the 800M2 and that fixed it. The laser has trouble reading thru the film or smudge. Quality control on 4K discs has been substandard the past year or so. Try cleaning the disc you are having trouble with. It will more than likely fix the issue. It's not s Sony software or hardware issue...it's the disc manufacturers.
i picked up a 700x at what I thought was a bargain , It isnt worth a dime ! it has frozen and skips on every single 4k blu ray I have tried all new discs! I am in the market for a new tv as well and I will not even consider a Sony they have been selling these crap players knowing they have an issue . These players are JUNK ! Shame on Sony .Selling this junk is destroying the brand.
Yep, Sony is a joke now. I had a 70" Sony LED TV that developed a purple blob in the center of the screen after two years. Out-of-warranty. Never again.
Make sure you don't have 4k upscale setting on ever it has to be off for any and all content, cinema conversion mode video not auto, IP content NR and 3d output off. Under system settings quick start mode on, HDMI settings - control for HDMI off, linked to tv off invalid, HDMI audio output auto not HDMI 1 or 2, remote start off in network settings, in BD DVD viewing do not allow for BD internet connection. Make sure if using Sony TV enhanced Dolby vision is enabled in TV settings for external inputs and for audio settings only the first one is auto with rest all off, bd secondary and audio drc always off with downmix mode on surround. Unplug the player from wall for 3-4 minutes as well as TV for a hard reset after adjusting and making the adjustments mentioned. You can post or Pm your player and tv settings so I can go over them. Has no bearing on the metadata on triple layered discs. I have the same disc and majority of my collection is BD 100 discs and I have had the same x700 for 4 years not one issue in that time and I have over 400+ 4k discs and use mine daily.
Where’s the heat going to escape to…?… it will convect through the casing. Also why is an easy to remove sliding closure a stupid design? The clips prevent vibrational noise while making it look nice to consumers.
4k disc's are dying because of streaming. Physically owning a copy will soon disappear, and people will pay for digital copies. Something you never really own
I have the UDP-X700 that freezes on 100Gb discs on the third layer change. After a lot of testing, I proved it was heat related by removing the cover and running a small fan on top. From there, I desoldered the heatsink and replaced the thermal transfer material on the main chip under the heatsink and added some thermal transfer material on the memory chips that are under there too. From there I have installed a small, 5V fan pointing at the heatsink, powered by soldering to the USB socket internally. So far, no more freezing. Still it’s a lot of trouble to go to just to get something working the way it should have from the factory.
I've run my unit with the top off so that it would get full, open ventilation and I've added heat sinks to all the chips.
Awesome, might as well build one from scratch.
@@garyharper2943 I completely agree, but it is the only 4k player I have.
@@Space-Coyote Great you have that skill, no such luck for me. I did buy a USB fan that I’m going to either suck or blow air from the back. Looked at just buying the Panasonic, but they seem to not be glitch free either. It’s not that big of deal, but I can’t stand anything that doesn’t work properly , maybe that’s why Oppo got out, couldn’t make one that would reliably work.
@@garyharper2943 Yeah, I have heard about similar experiences with all the 4K players out there. If you are comfortable with removing the cover, it might be worth running the fan on top of the heatsink, just to prove the problem one way or another. Bearing in mind that I have the x700, not the x800 and the x700 is very easy to get into. Good luck!
Thanks for this guide! I never would have gotten mine open without it. The disc drive was going through tantrums, and didn't feel like opening all the way until I took it apart. There wasn't even a disc inside!
Same thing on mine. It recently started after an update. The unit runs cool and heat is not an issue. Multiple brand new discs are locking up and always at the same spot which seems to be where the laser needs to switch layers. It’s driving me insane! I also get a strange error where it won’t turn on sometimes and I need to pull power and plug it back in, but I run a custom control system so everyone may not see that.
Thanks for making this video. I have been considering purchasing this player, but this news certainly gives me pause. I want to buy something capable of playing 4K Bluray as well as DVD Audio & Super Audio CD. Since Oppo is gone, this player seemed to be the best option,,,, now this!
"Everyone" is NOT streaming because we see where that is going: every time you want to watch something you have to pay.
Buy the disk once, watch as many times as you want.
I have the same 4K player. It doesn’t freeze like yours does, but when it comes to audio, sometimes my 4K discs have the audio out of sync with the movie. I have to rewind a little bit every time it does that. I wish it would stop that
Thanks for sharing. Subscribed to follow any updates. Really hoping I don’t need to purchase another player.
For me it seemed to be a overheating issue especially on long movies and when i had dolby vision on when it wasnt a dolby vision disc. It stopped freezing when i moved it away from other components and gave it some space around it
Hey did you eventually find out what the problem was?
I have the Panasonic UB9000. Its favorite hobby is freezing up on 4K UHD discs.
Same here, and it was like that from day 1 . My Oppo 4k players are vastly superior
You spent nearly 1000 on a 4K player that freezes? That's unacceptable. You shouldn't have spent so much on a player anyway.
I do have the same player .only freeze on some movies but the cure is to eject disc tray and play the same spot. On the other hand some discs keep freezing trying them on another player Panasonic one work smoothly.have you reached a solution or any update about this player. Mine is brand new but will try to clean the lens as you did.
Hey I read the comment that you said you have a 4K Sanyo Dvd player with no issues?? What model Sanyo?? Is it trouble free??
www.sanyo-av.com/us/product/product.php?id=585
I feel a lot better knowing I wasn't the only early adopter of HD-DVD. Oh well... and here in Australia as well !! Great channel BTW :). I'm wondering, is it freezing when a layer change occurs? This would hint at the fact you did a firmware upgrade recently, just a thought 🤔
Difficult to tell if it's at the layer change.
It is frequently due to a layer change. Also, it could be a heat issue.
Wow. I just ordered this model. We are renovating house so we threw out all my dvd collection since I never play them, also threw out my HDDVDs. Oh, well.
My components all have fans. Doubt that I’ll have heating issues. I purchased this because my five month old Panasonic stopped playing my discs. Message incompatible discs. I was so angry I slammed the player against the tile floor and just threw it in the garbage.
I have the same issue. So far, disabling Bravia mode, BD Live and upscaling has resolved it. I'm on my second run on Top Gun Maverick, where previously it would stop as it enters chapter 13. I can only theorize the processing of falling snowflakes was too much combined with the heat (the underside of the unit was extremely hot). Network is still connected. I used to be able to repeat it consistently when I'd watched the movie in its entirety. It would not fail by skipping directly to Chapter 13 presumably as there was no heat.
I've left it playing in the basement and set the timer for 1hr 40 to see if it fails or plays through. If this is a success I can try to reproduce it on the other failing UHD disc I own, which previously failed too. So far so good though.
I should add this is playing thru a Denon AVR-X3700H and thus it also does it own upscaling too, so I dont really care if the Sony does it or not. This unit is exclusively used for UHD 4k and Atmos.
Eagerly awaiting the results of this. I have the same AVR and my TG: Maverick disc freezes at exactly the same point (and other discs at similar times). It's driving me mad!
@@abhiahluwalia crapped out on the 4th test. Progress but still. I am about ready to put the player in the trash and stick to buying digital codes only, especially since this is the second unit I've tried, with the first being replaced by Sony under warranty.
@@philk56 Damn. Been coming to the same conclusion myself after reading up online. I only use the player for special films where I want to make sure the video + audio is the best it could be, so this is ruining films I care about the most!
@@abhiahluwalia I have one month left under the original units warranty. Sony are now sending me a third unit to try.
I bought the 800m2 thinking that Sony would have fixed the freezing issue found on the 700 and original 800; but mine has had consistent issues freezing until the power cord is unplugged. I added an inline rocker switch to the power cord so I didn't have to reach the unreachable plug every time.
I can add one new piece of information: mine has also frozen with blurays and even a regular old DVD (free of scratches.) It's not just multilayer 4K disks. I've tried turning off all network related features, but i haven't turned off upscaling or the 24p suggestion. I'm really dissappointed in Sony with this five year old problem. Hmmm....
Disconnected for network turn off 4K upscaling fixed it
Make sure you don't have 4k upscale setting on ever it has to be off for any and all content, cinema conversion mode video not auto, IP content NR and 3d output off. Under system settings quick start mode on, HDMI settings - control for HDMI off, linked to tv off invalid, HDMI audio output auto not HDMI 1 or 2, remote start off in network settings, in BD DVD viewing do not allow for BD internet connection. Make sure if using Sony TV enhanced Dolby vision is enabled in TV settings for external inputs and for audio settings only the first one is auto with rest all off, bd secondary and audio drc always off with downmix mode on surround. Unplug the player from wall for 3-4 minutes as well as TV for a hard reset after adjusting and making the adjustments mentioned. You can post or Pm your player and tv settings so I can go over them. Has no bearing on the metadata on triple layered discs. I have the same disc and majority of my collection is BD 100 discs and I have had the same x700 for 4 years not one issue in that time and I have over 400+ 4k discs and use mine daily.
@@codydively9017I will try everything u have said here and get back to you. One more question quick start must be off and not on
Exactly same for my player! UBM-800X2. It started to do so with 4k BR discs and recently was starting doing so with BR disc.
I changed the HDMI cable also did factory reset. It is even worse freezing more frequently.
Everytime need to unplug the cord so I put a wifi plug to stop the player without unplugging the player.
It is unacceptable for a +300€ player. I am located in France.
Sony doesn’t take care of this!
I have the original model of this player the UBP X800 that just dose HDR10 no Dolby Vision and it’s been working fine. Sometimes it acts up shutting off it will power cycle and not go to standby but other then that the payer has worked 90% of the time.
I recently bought the Sony X800M2 , after owning it for one week I've been experiencing freezing and skipping while watching a movie. I returned it and bought the Panasonic UB820
If I do a replacement of the optical lens from the inside, do you think the issue get solved?
No. Read the other comments.
Yeah, that is bizarre that the player doesn’t have a way to dissipate the heat generated inside.
I have the UDP-X700 & it’s problem is that it occasionally shuts down, locks up not freezing.
It’s apparently a known firmware issue.
Same issue in the UBP-X700, sometimes it just freeze and I need to unplug it, and plug again. Yesterday, I was watching Transformers the Last Knight, and It freezes like 1 or 2 seconds in two or three parts of the movie, but I think it could be related to the disk, because it happens always in the same point. However, the complete freezing symptom also happens from time to time. Other issue is when certain disks are playing, the player emits a lot of noise during playback, but it does not happen with all disks.
I help thousands in numerous groups and forums and admin a Sony 4k player group. Make sure you don't have 4k upscale setting on ever it has to be off for any and all content, cinema conversion mode video not auto, IP content NR and 3d output off. Under system settings quick start mode on, HDMI settings - control for HDMI off, linked to tv off invalid, HDMI audio output auto not HDMI 1 or 2, remote start off in network settings, in BD DVD viewing do not allow for BD internet connection. Make sure if using Sony TV enhanced Dolby vision is enabled in TV settings for external inputs and for audio settings only the first one is auto with rest all off, bd secondary and audio drc always off with downmix mode on surround. Unplug the player from wall for 3-4 minutes as well as TV for a hard reset after adjusting and making the adjustments mentioned. You can post or Pm your player and tv settings so I can go over them. Has no bearing on the metadata on triple layered discs. I have the same disc and majority of my collection is BD 100 discs and I have had the same x700 for 4 years not one issue in that time and I have over 400+ 4k discs and use mine daily.
I own this player and have had one or two discs freeze. I cleaned the discs and the problem disappeared. Never assume a disc right out of the box is perfectly clean. They are not. The entire player occasionally freezes up. An unplug, plug back in reset takes care of that.
Had a problem with freezing on the 4K UHD Blu-ray Top Gun Maverick disc; it would black out occasionally like a video dropout and then resume within 10 seconds. Also, the player's menu system would not show on the TV when selecting the menu button on the player remote. The player was hooked through a Denon AV receiver acting as a hub for multiple devices with a single HDMI out connecting to a Bravia 65" 4K TV. I decided to hook the player directly to the Bravia TV via a different TV HDMI port and voila; everything worked, freezing disappeared completely and the player's menu system appeared when requested via the menu button. I assume the Denon AV receiver loses something in the 4K video interface before reaching the TV.
Interesting. Might have to try a direct TV hookup since the player has 2 HDMI outputs.
No problems with either X800 or X800M2.I own.
I solved the problem by using new ultra HD 4K certified HDMI cables in connecting through the Denon VA receiver as a hub. Everything works well now, including improved Dolby Atmos sound.
@@johnbovard8454 Any chance you can write the name or brand of the cables? Or are there any specific declarations to look out for? I have bought some "high speed 4K certified" cables in the past but i think the box labels were misleading.
I'm wondering if it's a heat issue. I'm tempted to take my cover off just so it can ventilate better.
I've tried running it with the lid off, no difference. The chips really don't get that hot.
Was looking at getting one of these a while back and was concerned with it freezing.Was given the following advice so please try this.Turn off quick start feature so as a fresh boot up starts each time.Don’t know if it will work as didn’t purchase this item in the end.
I have never had quick start feature on. I have also read that some of the freezing may be due to having the player hooked up via ethernet or wifi. I have just disconnected mine from the internet, so we'll see how that goes.
@@TurntableGuy Hope you get it sorted.If and when I get mine definitely will be the Panasonic.
None of those things help it.😊
@@TurntableGuy did disconnecting it from wifi work?
@@Digmdnes No it did not. Neither did disconnecting the LAN cable.
UBP-X700 same issue, and only freezes with BD100 triple layer discs (4K UHD BD) :(
Make sure you don't have 4k upscale setting on ever it has to be off for any and all content, cinema conversion mode video not auto, IP content NR and 3d output off. Under system settings quick start mode on, HDMI settings - control for HDMI off, linked to tv off invalid, HDMI audio output auto not HDMI 1 or 2, remote start off in network settings, in BD DVD viewing do not allow for BD internet connection. Make sure if using Sony TV enhanced Dolby vision is enabled in TV settings for external inputs and for audio settings only the first one is auto with rest all off, bd secondary and audio drc always off with downmix mode on surround. Unplug the player from wall for 3-4 minutes as well as TV for a hard reset after adjusting and making the adjustments mentioned. You can post or Pm your player and tv settings so I can go over them. Has no bearing on the metadata on triple layered discs. I have the same disc and majority of my collection is BD 100 discs and I have had the same x700 for 4 years not one issue in that time and I have over 400+ 4k discs and use mine daily.
So, I have the 700m2 and quick start was the culprit. Hope this helps even for a year or two later.
Was it on or off? Which made it work?
I'm a big Sony fan and always wanted to get this player. So with this potential issue should I still get it at this time? I've just been holding out on a new player from them that will do auto DV. I know for a fact that they're not going to have HDR10+ support as it's a Samsung thing and plus none of their TVs even support it.
Should I just get the Panasonic UB820 instead? I've only heard good things about it. I have 2 OLEDs from both Sony and Samsung so having more of a universal player would be nice even though I wanted that Sony integration. It seems like manufacturers know that physical media will be dying soon so maybe that explains why there hasn't been any new more up to date players out there. Kinda strange for me to buy a tech or product that is around 4 years old for the same MSRP as well. At least it didn't go up like everything right? Both players are on sale right now though. Btw I also have a 4K projector so many I'm better off with the UB820?
I had the same issues with a x800 freezing. After eventually losing all patience I picked up the Panasonic ub820, best decision I made. I'd absolutely recommend the ub820 over the Sony, had it for over 12 months with no issues. Plus it has a great feature for adjusting HDR levels in films.
Physical media will never die completely as most people have shite internet speeds making streaming crap and a hassle to deal with
I have the UBP- X1000 , it kept freezing on all my Blue ray movies so I turn off the upscaling HDR and fixed the issues
the panasonic does the same thing, I just got the thing several day ago and last night my movie froze, this thing is brand new why would it do that, of course it could have been the disc
I've been having this issue with my UBP-X800, and only with 4K discs. Very frustrating.
Try turning off 24p output in the settings
@@tylerripplinger7890 Thanks but I already have a new player.
@@tylerripplinger7890I’m having this issue
(Seems to mostly only happen when I load up a movie or when fast forwarding/rewinding)
Will turn off 24p and report back.
@@Sky1Eagle1Make sure you don't have 4k upscale setting on ever it has to be off for any and all content, cinema conversion mode video not auto, IP content NR and 3d output off. Under system settings quick start mode on, HDMI settings - control for HDMI off, linked to tv off invalid, HDMI audio output auto not HDMI 1 or 2, remote start off in network settings, in BD DVD viewing do not allow for BD internet connection. Make sure if using Sony TV enhanced Dolby vision is enabled in TV settings for external inputs and for audio settings only the first one is auto with rest all off, bd secondary and audio drc always off with downmix mode on surround. Unplug the player from wall for 3-4 minutes as well as TV for a hard reset after adjusting and making the adjustments mentioned. You can post or Pm your player and tv settings so I can go over them. Has no bearing on the metadata on triple layered discs. I have the same disc and majority of my collection is BD 100 discs and I have had the same x700 for 4 years not one issue in that time and I have over 400+ 4k discs and use mine daily.
Don't have the player but planing on getting one. From what I saw online, turning off the 4K Upscale Setting and setting the Cinema Conversion Mode to Video helped 90% of this problem to go away.
Doesn't work on mine.
@@TurntableGuy Normal Blu-rays and older (first) uhd discs never had this problems. I think that all comes down to HDR (specifically Dolby Visions new profiles) pushing the chips harder and creating thermal throttling in these players. It's either that or the industry makes intentional bad discs so the physical media dies out sooner. These plastic banning mofos and the crowd behind it.
Freezing usually has to do with a Laser reading issue. Either a blemish on the DVD or digital operation interface from reader to processor.
How about dust/dirt on the lens?
@robertt9342 like years ago when I was in the navy and smoking was allowed the CDROM readers would get a smoke film on the disk reader.
any solutions? i bought a sony x800m2 last year and it worked great. was working in january then i left for a month, came home, and now it reads discs but wont load them. wont even recognize 4ks. cant load the apps. ive factory reset it and everything and it seems to have fried itself just by sitting on the tv stand for a month. any suggestions?
okay so far this seems to work. check the power adapter its plugged into. try plugging it directly into the wall, factory resetting it, and then turning on wifi, and then restarting it. in that order. and it will run discs without issue. the hardware requires a lot of juice to run, and if it doesnt, the software glitches. i will update if this no longer works.
@@pancakecookiecrumblestried this, didn’t work. Still gives me disc unknown. Unable to play this disc. Utilized different Blu rays and 4k’s with the same result. Is it dead?
Make sure you don't have 4k upscale setting on ever it has to be off for any and all content, cinema conversion mode video not auto, IP content NR and 3d output off. Under system settings quick start mode on, HDMI settings - control for HDMI off, linked to tv off invalid, HDMI audio output auto not HDMI 1 or 2, remote start off in network settings, in BD DVD viewing do not allow for BD internet connection. Make sure if using Sony TV enhanced Dolby vision is enabled in TV settings for external inputs and for audio settings only the first one is auto with rest all off, bd secondary and audio drc always off with downmix mode on surround. Unplug the player from wall for 3-4 minutes as well as TV for a hard reset after adjusting and making the adjustments mentioned. You can post or Pm your player and tv settings so I can go over them. Has no bearing on the metadata on triple layered discs. I have the same disc and majority of my collection is BD 100 discs and I have had the same x700 for 4 years not one issue in that time and I have over 400+ 4k discs and use mine daily.
@@codydively9017 already bought a new one
Anyone tried just setting the unit over a.small fan to make sure it's cool enough?
Get a panasonic ub820. I got rid of this player because I noticed the freezing would occur on triple layer bd100 discs. Having to get up and unplug the player during a climactic scene got old fast
I was looking at one of those and then read some forums which stated that it could have freezing problems as well.
All of the players have freezing issues. All you have to do is a quick Google search. I followed someone's advice before on getting a Panasonic. It froze on me too.
I have x800 freezing on each disk I tried previously I had an xbox one x and no freeze so it's not a fatality just rubish developped machine
This is a known software issue nothing to do with the hardware
Some people say software, others say overheating, networking, etc.
I just recently bought one of these players and decided to get the 4 year geeksquad extended warranty from Best Buy just in case. I only had one freeze happen on john wick 3 4k. I hear that the cause is the 100gb disc sizes can be too much for the optical drives to handle. Some suggest cleaning the disc even if it's new and not having the sony player on standby mode all the time either. I might test out John wick 3 on my ps5 and see if it does the same thing on the scene it froze on. Since physical media isn't as popular anymore maybe the quality control of 4k blu-rays have gone downhill. That is also a probability as well
Did your test work??
Make sure you don't have 4k upscale setting on ever it has to be off for any and all content, cinema conversion mode video not auto, IP content NR and 3d output off. Under system settings quick start mode on, HDMI settings - control for HDMI off, linked to tv off invalid, HDMI audio output auto not HDMI 1 or 2, remote start off in network settings, in BD DVD viewing do not allow for BD internet connection. Make sure if using Sony TV enhanced Dolby vision is enabled in TV settings for external inputs and for audio settings only the first one is auto with rest all off, bd secondary and audio drc always off with downmix mode on surround. Unplug the player from wall for 3-4 minutes as well as TV for a hard reset after adjusting and making the adjustments mentioned. You can post or Pm your player and tv settings so I can go over them. Has no bearing on the metadata on triple layered discs. I have the same disc and majority of my collection is BD 100 discs and I have had the same x700 for 4 years not one issue in that time and I have over 400+ 4k discs and use mine daily.
el mio lee y da como respuesta que está sucio, a veces lee los super audio y dvd audio pero luego tiene problemas para leer, alguien sabe porque no lee los blue ray?
My Sony sometimes freezes after inserting SACD disc.Then I need to unplug it , wait and plug it back. Anyone experiences same with SACD?
Mine did the same thing yesterday with a SACD disk. I think turning it on while turning on my Marantz preamp might have confused it. But yeah - I've had to reset the Sony several times by unplugging it.
Mine used to freeze about 10% of the time, but after the latest firmware update a few months back, it hasn't frozen up once. I really think UHD blurays are pushing the capabilities of optical media to it's limits and that's why they are so finicky, I have a few different players (and gaming consoles that have UHD players) and almost every single one has had issues.
I agree. There are so many layers in these discs, I can see them being difficult to read. What is strange though is that my el-cheapo Sanyo 4K player reads everything flawlessly.
@@TurntableGuy I didn't even know Sanyo made 4k players.
The one that's always worked for me is the Panasonic UB820.
@@LumberjakPipester that's also a crappy player. I've already bought two and both had freezing and pixelation issues.
My Samsung one sometimes blacks out for a few seconds when watching a film so I have to rewind back to the part I missed
Lol.
Once you said it only started upon a firmware update I would never attempt any of what you did in this video! I would have found a way to reverse the update!
I was thinking the same thing. How can you pin the problem to a firmware update and then take the unit apart? It's not logical.
BTW I'm looking for a 4K unit. Owners are saying the Sony and Panasonic units are freezing up but what are people recommending under $500?
@@voiceofreason9238let us know when you find a good one. I have the Sony 800, no freeze yet. Fingers crossed 🤞
My Samsung player never freezes. But it doesn’t have Dolby Vision. I’m considering the Sony, since I have a Sony TV and this is cheaper than the Panasonic. But now I’m not sure what to do.
Get a Panasonic. These Sonys are a disaster. My X700 would not stop freezing. I had to shell out more cash to get a Panasonic. Don’t put cheap tires on a Ferrari is the best advice I can give you.
I have same problem please anyone tell me how to solve this my player tray is not opening
Unplug it and wait a few minutes before plugging it back in.
Rais theunit higher to clear the vents another guy on you tube had same problem and frezing stopped
I don't like streaming movies when they have no way to get full screen size.
Try turning off 4K upscaling. It does stop freezing and you still get a quality upscaling through the tv
Tried that. No difference.
Any updates on this?
Nope. Still freezing occasionally.
Try turning off 24p output in the settings
@@tylerripplinger7890 I'll give it a try.
@@tylerripplinger7890 I will give that a try too. Did that work for you? I only have issues with long movies that are triple layer disks. Right around the two hour mark.
Any luck with disabling 24p? I don’t see Sony fixing the issue anytime soon and sounds like there are many in the same boat with this unit including myself. I’ve tried resetting, and turning off almost all the extras and it still locks up.
Not sure why sony would go through the trouble to put all the ventilation holes in the cover and then cover them up with another cover but if I get one I think I will run it with the black removed .and maybe add a fan , Update : after watching another video there seems to be an issue with running certain settings , I have a feeling that the upscaling in the tv may be fighting the upscaling from the player , I would turn it off in the players settings , Here is a link to help with this problem th-cam.com/video/Sym8ayOpL-4/w-d-xo.htmlfeature=shared
I've run mine with the cover completely off to see if there would be any difference. It still froze occasionally.
My 2020 X800M2 has been gradually having a problem reading all discs, have to try like 6 times now.
My old LG 870 is still working perfect, never any issues.
Makes me wonder why Sony has a good reputation.
😐
UPDATE:
Just removed my Sony's disc drive, cleaned the lens & lubed the rail, works perfect again....for now.
It still gets confused with DVD screen size format, always has when first loading.
So, it was a dirty lens or bad connection I'm thinking.
Probably connection issue, lens appeared to be clean.
Please note there are TWO SCREWS in back of player that keeps top from sliding off!
You'll see 3 just remove them all to be sure.
ugh mine just won't play any blu-rays/dvds I put in.. it reads it and says the name of the disk but won't play it.. then it won't let me update the firmware, it says it's due for an update but nothing happens when I click on it, also nothing happens when I click on the streaming apps youtube, prime, or netflix.. so mad and warranty is most likely up so have a nice paperweight here
I have exact same problem... was working fine with a Sony Bravia, then bought a TCL and will not read discs or update firmware.... player is recognised and can scroll through all menues... factory re-set did not work.
Maybe not update the X800MK2 player. Just use it without anny update. I know 2 cases who getting freeze problems after the “update” NO internet or WiFi because that causes the problems. Nice vid ;)
Dude, it's not the inside of the machine. It's the same issue as other X700.... turn 4k upscale settings OFF, this makes a big difference to freezing issues for many people. Also any3D setting must be turned off too
They're all off.
Me and my dad have a unit each, and they both freeze and skip
Just take it to sony service or just needs a cleaning? Those laser lens needs a cleaning.
Did you watch the video?
I bought the Panasonic ub820 and it stop reading my discs. I had it 3 1/2 years spent $450 on a blu ray player that stop reading my discs it's very disappointing so don't believe the hype about this player lasting for a long time!!
Windex on a laser lens? Please never use household cleaning products on an optical lens. A lint-free swab or a folded lint-free cloth with 99.9% Isopropyl Alcohol. You can buy it at electronic supply stores and some hardware stores.
A mild window cleaner does not leave any residue whereas alcohol can cloud over on the lens. I've been cleaning laser lenses for 40 years and I've never had a problem with a dab of window cleaner and cotton swab.
Most of the time, it's smudges or a film on the disc (especially 4k). Try cleaning the disc with a soft microfiber wipe. I had freezing issues on the 800M2 and that fixed it. The laser has trouble reading thru the film or smudge. Quality control on 4K discs has been substandard the past year or so. Try cleaning the disc you are having trouble with. It will more than likely fix the issue. It's not s Sony software or hardware issue...it's the disc manufacturers.
Tried that, no difference. I'd say it's definitely a Sony issue since the discs play perfectly in my Sanyo 4K player.
No it's not the disc at all you fool. It's definitely the player.
Never had freezing issues with my Sony UBP-X800 or X800M2 4K Ultra HD Blu ray disc players.
Try turning off 24p output in the settings
Whats 24p? How do you do that
i picked up a 700x at what I thought was a bargain , It isnt worth a dime ! it has frozen and skips on every single 4k blu ray I have tried all new discs! I am in the market for a new tv as well and I will not even consider a Sony they have been selling these crap players knowing they have an issue . These players are JUNK ! Shame on Sony .Selling this junk is destroying the brand.
Yep, Sony is a joke now. I had a 70" Sony LED TV that developed a purple blob in the center of the screen after two years. Out-of-warranty. Never again.
Never had an issue in my country Ireland.
Try turning off 24p output in the settings
@@RobertK1993 , You can say you don' have any snake problems either, doesn't mean others in other countries, don't.
Make sure you don't have 4k upscale setting on ever it has to be off for any and all content, cinema conversion mode video not auto, IP content NR and 3d output off. Under system settings quick start mode on, HDMI settings - control for HDMI off, linked to tv off invalid, HDMI audio output auto not HDMI 1 or 2, remote start off in network settings, in BD DVD viewing do not allow for BD internet connection. Make sure if using Sony TV enhanced Dolby vision is enabled in TV settings for external inputs and for audio settings only the first one is auto with rest all off, bd secondary and audio drc always off with downmix mode on surround. Unplug the player from wall for 3-4 minutes as well as TV for a hard reset after adjusting and making the adjustments mentioned. You can post or Pm your player and tv settings so I can go over them. Has no bearing on the metadata on triple layered discs. I have the same disc and majority of my collection is BD 100 discs and I have had the same x700 for 4 years not one issue in that time and I have over 400+ 4k discs and use mine daily.
Where’s the heat going to escape to…?… it will convect through the casing.
Also why is an easy to remove sliding closure a stupid design? The clips prevent vibrational noise while making it look nice to consumers.
4k disc's are dying because of streaming. Physically owning a copy will soon disappear, and people will pay for digital copies. Something you never really own
That's what they said about vinyl records and CDs, but here we are in 2023 and people want something to hold in their hands again...
Never ! Blu rays I love buying still