What is SLA in hindi | SLA kya hota hai | Priority | Severity

what is sla in hindi | what is service level agreement | SLA Hota kya hai? | Service level agreement (SLA) in Hindi | What is Priority and Severity
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#SLAmanagement #priority #severity
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🛑SLA (Service Level Agreement :-
The service level agreements (SLA) define the agreed-upon service level between the provider and the customer.
Its generally divided into 2 parts,
🛑 Priority: Priority is considered from the customer’s point of view. Priority indicates how soon the defect needs to be fixed by the developer. Priority is set by the product manager/customer and it determines the time frame given to the developer to fix the bug.
🛑 Severity: It is an indicator of the impact of the defect on the software. For example, let us assume you have a web application where the user clicks on a rarely used link and it crashes. Then, the defect is said to be having high severity even though the chances of the user clicking on the link are rare.
This divided into 4 parts -
Priority Severity Category
P1 S1 Critical
P2 S2 High
P3 S3 Medium
P4 S4 Low
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[@pawansinghnegi1122]

Wakkai me achhi lgii yaar...sup

[@rakeshprasad40]

Good explanation in simple language

[@Muniilaalgaonwale]

Good information

[@anshusharma86016]

Good explanation sir❤❤❤

[@aasimmujawar6062]

Nice explained sir

[@mhandiartpalak]

Tq

[@Swapnil2515]

Awesome Explanation👍👍👍 Please make a complete playlist/series on ITIL tutorials🙂

[@FactechSolutions]

SLA Dashboards video - th-cam.com/video/BjYLmM1gHe8/w-d-xo.html