How SLA is different from KPI ?

SLA Service Level Agreement, is different from KPI Key Performance Indicators

[@sashabelmonte9745]

Thank you! This is an excellent explanation.

[@mohanm1235]

Great explanation in an easy way

[@sivakoya4879]

It's a very Valuable information for learners

[@BalaMurugan-cr8bn]

Good information shared sir, thank you so much😊

[@llondonsaysgll4433]

Thank you, God bless you

[@prashantjain1069]

Fantastic video...please keep making such videos

[@sivagangadhararaokoya7714]

Good information with best explanation

[@vengateshkamatchi1072]

Such a wonderful videos sir.

[@yogaandme1386]

Very well explained. Thanks

[@nehapillay2578]

Thank you so much

[@Moon_rockstar]

Thanks a lot Sir.

[@akilathar3754]

Great, you are Champ

[@shivareddy.d7544]

Excellent Explanation

[@chetalipardeshi1578]

Excellent sir

[@gauravkashive3948]

Nice lecture

[@ghostlack]

Very clear. Thank you.

[@gunjisisters]

👍

[@level2456]

Thanks. Who is responsible for drafting or initiate SLA? Client or Service provider?

[@anjalirawat4717]

Both service provider and client write SLA under the contract once they boarded the services....it's a mutual contract

[@onlinesaidasa9105]

Namaste
We must also study Experience Level Agreements as that is picking up now.
Thanks

[@kulmesh]

Thank you so much