The most realistic post on TH-cam about this issue. I've watched soooo many useless videos and finally came across one worth watching! This should be the recommended video for anyone with code 4013 issues!!!
Tim I don't know how to thank you. I can confirm that this method worked on my iPhone 11 Pro Max in July 2022. Phone was in bootloop for 3 months - several Apple Stores in Germany couldnt fix it and I didn't want to loose my data. I pluged out the Face ID cable and it worked!!!!! All my data is restored - I am spechless.
Thank You!!!~~~~!!! Repeating what many have said, my screen had a small corner crack down into the digitizer right in the area of the face ID and speaker, welding in the rain last night my phone shut down and started the boot loop issue, tried everything, tore the phone apart, removed battery to make it shut down, unhook all the connections in the phone, redo it all turn it on and boot loop still there, so forced the phone into recover mode, tried updating, boot loop prevented, tried resetting the phone, boot loop prevented it.... Was about to give up and head to buy a new phone but googled error 4013 and your video came up, soon as I you said unhook and turn back on it made total sense, mine likely fried in the rain last night causing the boot loop issue! Major thank you for taking the time to post this video, it definitely helped me when nothing else worked!!!! Subscribed!
YOU REALLY SAVED ME! Thank you sooo much! I have beeing stressing over this for 10 days… i went to apple store and asked them to save at least my pictures, and they told me it was no possible at all! Then, thank God, i found your video! THANK YOU SO MUCH! I send you a lot of love ❤
Crazy thank you man . I woke up to my phone bsn and from history on other iPhones sometimes factory resetting doesn’t even work . Easy quick fix if you don’t care about talking on the phone , And surprisingly my front camera still works . Nice quick video that got straight to the point . I appreciate it 💯
OMG you are an absolute legend bro. I spent 7 hrs, including official support, nothing helped. You were the last resort and now my phone is successfully restored!! You deserve to be called genius. Sincere thanks from S.Korea
Hey. I’m experiencing the same problem. It’s my iPhone 12. It had a slight water damage so I kept it in uncooked rice for 72 hours and it worked well afterwards. But Face ID didn’t work.3 days later I decided to update my software to IOS17 from 16. Almost 11 hours later my phone started rebooting. The logo keeps coming on ‘and off . And I have low storage as well. Maybe around 3GB left. I tried to update and restore but in keep running into the 4013 error. I’m praying that this method will work. Is there a link to a step by step procedure to remove the earpiece ?
Best video i've came across found on reddit someone talk about unplug 1 out of 3 cables that might cause the issue (plus another video ) and now im sure that this is the issue (Edit : this worked for me 100% I had boot loop, water damage and iTunes error 4013)
Dude I love you. This is an iPhone 12 Repair that I have and I just fixed it by taking off the ear speaker cable and restoring it. You're the best! Sending love from The Mobile Phone Doctor in Tampa Bay! - The Mobile Phone Doctor
Wow....I tried everything that I saw online and nothing worked...but then I pried my phone open, disconnected that cable you were talking about, and it now is turning on. You sir are quite the technician. Thank you for posting this video!
A million times thank you it worked after getting some water in it and it kept the loop, opened it disconnected the strip and boom turned on enough for me to back it up to my new phone
I have an iPhone 11 Pro Max doing the same thing , took it for repair and they said the need to change the sensor or something like that and the sensor cost $250 to fix, how much does it actually cost?. I have watched tons on videos and your video was the only one that helped
Can't wait to try this. After hearing what you said I'm fairly certain I'm having the same problem with my X. I tried calling a friend a day or two before it crapped out and we both couldn't hear one another. Thanks for sharing.
Literally from hassling with iTunes for hrs . Seen this video And ripped my screen off with my bare hands and pried it open with my nails instantly had nothing else to loose 😂 took 5 mins
Thanks Tim. I can confirm this worked for me - got me out of the 4013 boot loop. It's an iPhone XR - been dropped way too many times. Got stuck in the boot loop, tried the iTunes Update, and that would always fail after applying the update because the phone would inevitably reboot. Tried a new USB cable - same thing. Found your video, and tried this - took me about 10 mins to unscrew the screen, heat it up, and remove it, and find the earpiece cable, and then remove it - after that, restarted the iPhone, used iTunes to update it, and got back into the phone. Thanks for that!
After you disconnected the earpiece & were able to successfully restart and update, were you able to reattach the cable without it going back into boot loop?
The boot loop issue is fused many times by an issue with the proximity sensor or a component on that flex assembly. That assembly also controls the earpiece speaker, SIRI and speakerphone microphone, ambient light sensor as well as the flood illuminator on the phones with Face ID. You can buy the replacement proximity sensor online, but Face ID will no longer work if replaced. However, everything else will work properly afterwards!
This definitely bypasses something that must be a commonly faulty hardware piece. While it did work to allow me to get it to finally update through iTunes, when I hooked the disconnected cord back up, it unfortunately went back into a logo boot loop. Still though, least I know I can access the phone again to double check all y data is correctly backed up for the time being. Thank you very much for this video.
@@elitesportsmedia What's the name of the cable that I need to buy?? I had a band new screen installed the other day that was the catalyst to this 4013 boot-loop disaster because the phone randomly tried to turn itself on while he was in the middle of replacing the broken screen. If I disconnect to get past the boot loop & update the phone, I'd want to ideally be able to plug it back in to have the speaker work lol
hi man i just wanted to sat thank you so so much man!!! ive been using my laptop this whole time and the istore to me i need a new phone, and some phone store charched me R3000 thats like more then 300$, i really appritiate this man thank you
Hi! Do you recommend changing the screen entirely? I unplugged the Face ID cable and my phone booted up. I closed the phone and put the screws back on but I'm scared it's going to do some damages in the long term. Hoping you see this!!
Thank you for this very useful video!!! i was wondering if it may also apply to an iPad 7th gen? i'm worried that otherwise i might have to perform a cpu reball and that's not an easy feat to achieve, specially not in my country.
So it‘s 2023 and i gotta say this really saved my phone and data. I have an iPhone 11 Pro and my phone just randomly turned off and went into recovery mode. I got Error 4013 when trying to update it. I tried all kinds of software and nothing helped. So i opened it up, unplugged the face ID cable and it really worked. The only issue i still have is that my phone turns off, reboots every 2-3 minutes and overheats pretty fast. So backing it up is kinda impossible right now. Could this be a battery issue, or do you know what else it could be? Thanks so much for this information🙏🏻
Hey man! I have the same Error 4013 and tried everything and now saw your video... First of all thanks a lot but i sadly cant do it since its an Ipad (7th generation) and i dont know what cable it is there causing the issue and how its fixed. Do you maybe have an idea or advice? Would appreciate it a lot :)
Yes I would take the iPad apart, behind the screen I would disconnect the WiFi cable and try it, if still having issue then disconnect the cable the runs across the top in different iPads it’s different
Hello. My iPhone 12 suffered water damage a week ago. I kept it in uncooked rice for 72 hours and it worked great again, except for Face ID. Yesterday I updated my software to IOS 17. I was low on storage space so I uninstalled some apps and installed new software. but after installing the software I downloaded the app again. My phone turned off and started rebooting. The Apple logo appears on and off. I tried to force start and enter recovery mode. My laptop said to install an update or restore. I tried both but error 4013 keeps appearing. Will this method work for an iPhone 12? And is there a link explaining how to remove the earpiece step by step ? Thank you so much 🙏🏻
Well it’s a Face ID issue, idk know I what I did , but this kept happening to my phone , I didn’t touch it for a week , and then tried the restore again, and it worked
Unfortunately there is a bad part somewhere you might just have to disconnect a few cables and see if one dies the trick, you can take it to a professional shop and they can hook up to computer and tell you what it is in minutes I’m not sure what it costs in your area
Hi Tim, I wanted to know what happened to your phone after replacing the parts. I have 2 questions that I am hoping you can answer. 1. What was the part you replaced? Was it called earpiece speaker sensor assembly? 2. If the part you replaced was the earpiece speaker sensor assembly, did your face ID stop working after replacing the part? I truly appreciate all of your help as I researched this for a long time without getting anywhere until I saw your video.
Hi Tim, I'm experiencing same issue on my IP7 A1660. Struggling with software and firmware but same troubles. But before I had this issue my phone could not reach network coverage. That's why I went for a reinstallation back to original state. And since this, I was never able to activate it again... until this point. Similar to you or just went off after working fine?
@@elitesportsmedia update. While there is no ribbon, like the 11 and older, it is a similar issue. On the 12, it’s the earpiece/proximity/light sensor that needs to be replaced, that’s all one piece, not 3 pieces as the name implies. So not necessarily any more complex I guess, just two additional screws.
iPhone SE 2nd gen is giving me the same error message thru iTunes in the middle of a restore. Besides the phone being disabled due to my son forgetting his passcode, the phone stays on with no problem
Hi Tim, thanks for this. Is it necessary to heat up the iphone XS screen before taking it off? Also, are any tools required to disconnect the wires or can this be done by hand? thanks!
removed cable and now instead of 4013 i get error 9... it finally looks like it will restore, iphone gets spinning wheel and loading bar appears, then boot loops to recovery mode again. FUCK
hey tim i got an iphone xs max i have tried everything you tried and when i ordered a new front speaker assembly with the new prox sensor and my phone is still stuck in boot loop do you have any idea what else could be causing this i am running out of ideas :(
I personally feel like it’s a faulty part, mine was the top speaker/mic. Yours could be a bad screen? A bad charging port? Bad battery? Any thing that has a connection… water could of spilled and it got corroded are just went bad
Thanks for this video. However in my case, it did not fix it. I had this problem after reassembling and replacing the motherboard. I took everything apart again, except the mobo. There was probably a shortage or a flex cable I did not plug correctly. I put back everything again but booting up the phone after putting one by one, front cam, rear cam, and finally the speaker / sensor. The speaker is the last part I put back and it worked.
The most realistic post on TH-cam about this issue. I've watched soooo many useless videos and finally came across one worth watching! This should be the recommended video for anyone with code 4013 issues!!!
I can't thank you enough. There is almost nothing out there for this exact issue. My phone is finally working now.
Tim I don't know how to thank you. I can confirm that this method worked on my iPhone 11 Pro Max in July 2022. Phone was in bootloop for 3 months - several Apple Stores in Germany couldnt fix it and I didn't want to loose my data.
I pluged out the Face ID cable and it worked!!!!! All my data is restored - I am spechless.
That’s very awesome, really glad you got it working. These small things can be so frustrating. Thank you for the kind words have a great one
Thank You!!!~~~~!!! Repeating what many have said, my screen had a small corner crack down into the digitizer right in the area of the face ID and speaker, welding in the rain last night my phone shut down and started the boot loop issue, tried everything, tore the phone apart, removed battery to make it shut down, unhook all the connections in the phone, redo it all turn it on and boot loop still there, so forced the phone into recover mode, tried updating, boot loop prevented, tried resetting the phone, boot loop prevented it.... Was about to give up and head to buy a new phone but googled error 4013 and your video came up, soon as I you said unhook and turn back on it made total sense, mine likely fried in the rain last night causing the boot loop issue! Major thank you for taking the time to post this video, it definitely helped me when nothing else worked!!!! Subscribed!
Love to hear it, wish I knew more on the issue thanks so much
YOU REALLY SAVED ME! Thank you sooo much! I have beeing stressing over this for 10 days… i went to apple store and asked them to save at least my pictures, and they told me it was no possible at all! Then, thank God, i found your video! THANK YOU SO MUCH! I send you a lot of love ❤
Crazy thank you man . I woke up to my phone bsn and from history on other iPhones sometimes factory resetting doesn’t even work . Easy quick fix if you don’t care about talking on the phone , And surprisingly my front camera still works . Nice quick video that got straight to the point . I appreciate it 💯
Thanks bro glad it worked
OMG you are an absolute legend bro. I spent 7 hrs, including official support, nothing helped.
You were the last resort and now my phone is successfully restored!!
You deserve to be called genius.
Sincere thanks from S.Korea
Yeah!!! Really appreciate that !! Glad you got it going
you are a genuinely kind person for making this video, i would have been truly lost for months if it wasn't for you. Thank you so much
Hey. I’m experiencing the same problem. It’s my iPhone 12. It had a slight water damage so I kept it in uncooked rice for 72 hours and it worked well afterwards. But Face ID didn’t work.3 days later I decided to update my software to IOS17 from 16. Almost 11 hours later my phone started rebooting. The logo keeps coming on ‘and off . And I have low storage as well. Maybe around 3GB left. I tried to update and restore but in keep running into the 4013 error. I’m praying that this method will work. Is there a link to a step by step procedure to remove the earpiece ?
Best video i've came across
found on reddit someone talk about unplug 1 out of 3 cables that might cause the issue (plus another video ) and now im sure that this is the issue
(Edit : this worked for me 100% I had boot loop, water damage and iTunes error 4013)
Dude I love you. This is an iPhone 12 Repair that I have and I just fixed it by taking off the ear speaker cable and restoring it.
You're the best! Sending love from The Mobile Phone Doctor in Tampa Bay!
- The Mobile Phone Doctor
thanks man !!! unplugged the flex cable the phone boots up fine after weeks trying to find a solutions , . I really appreciate you post it.
Yeah!!! Glad it helped someone and I wasn’t the only one
Wow....I tried everything that I saw online and nothing worked...but then I pried my phone open, disconnected that cable you were talking about, and it now is turning on. You sir are quite the technician. Thank you for posting this video!
Absolute legend !!! I spent ages before finding your video. My son will be delighted .
A million times thank you it worked after getting some water in it and it kept the loop, opened it disconnected the strip and boom turned on enough for me to back it up to my new phone
This video is working in May 2023. Thank you man for saving me!!!!
I have an iPhone 11 Pro Max doing the same thing , took it for repair and they said the need to change the sensor or something like that and the sensor cost $250 to fix, how much does it actually cost?.
I have watched tons on videos and your video was the only one that helped
Less than $40
Hi Tim, thank you very much for this video! Helped me tons, happy I could save my data!
Yes that’s awesome really glad!!!
This actually worked! Thanks a lot man.
Can't wait to try this. After hearing what you said I'm fairly certain I'm having the same problem with my X. I tried calling a friend a day or two before it crapped out and we both couldn't hear one another. Thanks for sharing.
how is it going? does it work?
where can I order a replacement for that faulty cable? thank you!!!
Worked for me thanks!!! I just cut the cable cause I didn't have all the tools.
Hey that’s one way to do it !
Literally from hassling with iTunes for hrs . Seen this video And ripped my screen off with my bare hands and pried it open with my nails instantly had nothing else to loose 😂 took 5 mins
😂
How u take iPhone 8+ screen with hands xd
What are you asking sorry ?
@@elitesportsmedia how do you remove the screen of a iPhone (8+(9 10 11…)) with your bare hands and no tools
Honestly I wouldn’t try it you will damage more things you need tools they are cheap
Thanks Tim. I can confirm this worked for me - got me out of the 4013 boot loop. It's an iPhone XR - been dropped way too many times. Got stuck in the boot loop, tried the iTunes Update, and that would always fail after applying the update because the phone would inevitably reboot. Tried a new USB cable - same thing. Found your video, and tried this - took me about 10 mins to unscrew the screen, heat it up, and remove it, and find the earpiece cable, and then remove it - after that, restarted the iPhone, used iTunes to update it, and got back into the phone. Thanks for that!
Awesome glad to hear that I think it took me a couple hrs to figure this out very frustrating, I was ready to give up that it was a gone forever
After you disconnected the earpiece & were able to successfully restart and update, were you able to reattach the cable without it going back into boot loop?
Yes I was
The boot loop issue is fused many times by an issue with the proximity sensor or a component on that flex assembly. That assembly also controls the earpiece speaker, SIRI and speakerphone microphone, ambient light sensor as well as the flood illuminator on the phones with Face ID. You can buy the replacement proximity sensor online, but Face ID will no longer work if replaced. However, everything else will work properly afterwards!
Thank you so much
like i see you have done a lot for all of us
Thank you
Appreciate that very much
Oh a BILLION thank you sir, your method worked 😉...
This definitely bypasses something that must be a commonly faulty hardware piece. While it did work to allow me to get it to finally update through iTunes, when I hooked the disconnected cord back up, it unfortunately went back into a logo boot loop. Still though, least I know I can access the phone again to double check all y data is correctly backed up for the time being. Thank you very much for this video.
Yes you can’t hook the old one back you must purchase a new cable/mic
@@elitesportsmedia What's the name of the cable that I need to buy?? I had a band new screen installed the other day that was the catalyst to this 4013 boot-loop disaster because the phone randomly tried to turn itself on while he was in the middle of replacing the broken screen. If I disconnect to get past the boot loop & update the phone, I'd want to ideally be able to plug it back in to have the speaker work lol
amzn.to/3dz4spd
@@elitesportsmedia Sorry for the delayed response -- it took me months hunting through YT trying to find your page again. Thank you for everything!
Thanks, this worked on iPhone 11 Pro.
Awesome thank you for letting me know it stills works appreciate that
hi man i just wanted to sat thank you so so much man!!! ive been using my laptop this whole time and the istore to me i need a new phone, and some phone store charched me R3000 thats like more then 300$, i really appritiate this man thank you
Worked for me. Thanks so much for sharing the info!
where can you see a tutorial for how to open for the phone? Because i do not see a link in the description.
Hi! Do you recommend changing the screen entirely? I unplugged the Face ID cable and my phone booted up. I closed the phone and put the screws back on but I'm scared it's going to do some damages in the long term. Hoping you see this!!
Thank you for this very useful video!!! i was wondering if it may also apply to an iPad 7th gen? i'm worried that otherwise i might have to perform a cpu reball and that's not an easy feat to achieve, specially not in my country.
So it‘s 2023 and i gotta say this really saved my phone and data. I have an iPhone 11 Pro and my phone just randomly turned off and went into recovery mode. I got Error 4013 when trying to update it. I tried all kinds of software and nothing helped. So i opened it up, unplugged the face ID cable and it really worked. The only issue i still have is that my phone turns off, reboots every 2-3 minutes and overheats pretty fast. So backing it up is kinda impossible right now. Could this be a battery issue, or do you know what else it could be? Thanks so much for this information🙏🏻
Thank you for this! 100% worked for me! iphone 6 LOL
Thank you much for this but can you pls direct me where to buy the PA from please ???? And is it standard oem or third party hardware?
Thx it worked 👍🏼👍🏼
Hey man! I have the same Error 4013 and tried everything and now saw your video... First of all thanks a lot but i sadly cant do it since its an Ipad (7th generation) and i dont know what cable it is there causing the issue and how its fixed. Do you maybe have an idea or advice? Would appreciate it a lot :)
Yes I would take the iPad apart, behind the screen I would disconnect the WiFi cable and try it, if still having issue then disconnect the cable the runs across the top in different iPads it’s different
taking the sim out and throwing it in a different one... thank you. I only hit my head for an hour or so...
Hello. My iPhone 12 suffered water damage a week ago. I kept it in uncooked rice for 72 hours and it worked great again, except for Face ID. Yesterday I updated my software to IOS 17. I was low on storage space so I uninstalled some apps and installed new software. but after installing the software I downloaded the app again. My phone turned off and started rebooting. The Apple logo appears on and off. I tried to force start and enter recovery mode. My laptop said to install an update or restore. I tried both but error 4013 keeps appearing. Will this method work for an iPhone 12? And is there a link explaining how to remove the earpiece step by step ? Thank you so much 🙏🏻
What about for ipads?
Did you replace just the cable or the entire earpiece speaker and front sensor assembly?
The entire thing
Well it’s a Face ID issue, idk know I what I did , but this kept happening to my phone , I didn’t touch it for a week , and then tried the restore again, and it worked
Am I able to buy a new ear piece and will it work or is the problem in de software or motherboard??
Will it work for an iPad? It’s stuck in boot loop and doing everything you have shared.
Unfortunately there is a bad part somewhere you might just have to disconnect a few cables and see if one dies the trick, you can take it to a professional shop and they can hook up to computer and tell you what it is in minutes I’m not sure what it costs in your area
Hi Tim, I wanted to know what happened to your phone after replacing the parts. I have 2 questions that I am hoping you can answer.
1. What was the part you replaced? Was it called earpiece speaker sensor assembly?
2. If the part you replaced was the earpiece speaker sensor assembly, did your face ID stop working after replacing the part?
I truly appreciate all of your help as I researched this for a long time without getting anywhere until I saw your video.
Yea that’s what it called and yea mine still worked
what is the name of the cable and where to purchase?
Thanks so much 👌🏻👌🏻👌🏻👌🏻👌🏻
Life saver 👌🏻👌🏻👌🏻👌🏻👌🏻👌🏻
Hi Tim, I'm experiencing same issue on my IP7 A1660. Struggling with software and firmware but same troubles. But before I had this issue my phone could not reach network coverage. That's why I went for a reinstallation back to original state. And since this, I was never able to activate it again... until this point. Similar to you or just went off after working fine?
That’s weird, I installed a new cable and so far haven’t had any issues, so something was faulty on the cable or it just didn’t accept it I gues
This doesn’t work on a 12 or newer. With I had known that before opening my phone and messing up the LCD.
Darn ok thanks for that update
@@elitesportsmedia update. While there is no ribbon, like the 11 and older, it is a similar issue. On the 12, it’s the earpiece/proximity/light sensor that needs to be replaced, that’s all one piece, not 3 pieces as the name implies. So not necessarily any more complex I guess, just two additional screws.
You are awesome thank you !!!
@@SurviveExtinction can you share where you got a replacement?
iPhone SE 2nd gen is giving me the same error message thru iTunes in the middle of a restore. Besides the phone being disabled due to my son forgetting his passcode, the phone stays on with no problem
have an iphone 11 pro max same problem open the phoned disconected all the cables and reconncted them without that one little plug didnt work
Hi Tim, thanks for this. Is it necessary to heat up the iphone XS screen before taking it off? Also, are any tools required to disconnect the wires or can this be done by hand? thanks!
No you don’t have to heat it, and yes by hand is fine
@@elitesportsmedia by hand is not fine you still need a screw driver set to take off the metal piece above all the connectors
genius thx!
Yeah !! Thank you
GOAT
Yes!!!!!
removed cable and now instead of 4013 i get error 9... it finally looks like it will restore, iphone gets spinning wheel and loading bar appears, then boot loops to recovery mode again. FUCK
Dr phone is crap
hey tim i got an iphone xs max i have tried everything you tried and when i ordered a new front speaker assembly with the new prox sensor and my phone is still stuck in boot loop do you have any idea what else could be causing this i am running out of ideas :(
I personally feel like it’s a faulty part, mine was the top speaker/mic. Yours could be a bad screen? A bad charging port? Bad battery? Any thing that has a connection… water could of spilled and it got corroded are just went bad
Thanks for this video. However in my case, it did not fix it. I had this problem after reassembling and replacing the motherboard. I took everything apart again, except the mobo. There was probably a shortage or a flex cable I did not plug correctly. I put back everything again but booting up the phone after putting one by one, front cam, rear cam, and finally the speaker / sensor. The speaker is the last part I put back and it worked.
Can you take the cable all the way out ? Or what do I do until I get a new one ???
Sometimes you can sometimes you can’t just gotta try it