Hi Richard, just wanted to write a quick thank-you note. Our heater stopped working. I opened everything up like you did. I don´t know what I did that worked, but something I did helped. So luckily now the summer is saved for our children :-)
I just bought a heater and after two days stopped working. After sawing your video I got an idea. Since mine still has warranty (but I did not want to send it back now). I removed thebottom hose, and let out the water. After that I shaked and gently tapped the heater hoping that litthe ring will drop. I put back the hose, and started the water flow, and it is working again. Thanks for your help! :)
Helpful video thanks. I have found that switching the heater on BEFORE turning on the pump seems to get the heater working when it has previously failed to come on 👍
Glad I found this article I have one of those that wasn't working .Just opened it up my circuit board was wet and rusty so now I know its properly knackered
Ha . I like how you tested it. I just bought one of the other kind and have been wondering how to test it without actually putting it on the pool. Now I know.
Great tutorial. I dismantled and cleaned the heater (even descaled the coli element) but still no heat. I noticed there's corrosion around two resistors (51 ohms) so somehow water got in the top chamber at some point. I wonder if it's beyond repair or just resoldering resistors might fix the problem?
I have also found out through pure luck if the cabinet the heater is in warms up too much due to sun the heater wont work either due it thinking the water is up to temperature. Keep it ventilated. Currently 34 degrees here and it stopped working. Soon as i lifted the lid for 5 mins switched back on. Another tip
Thanks for the video. We've had our heater for, four to five years. It has stopped working. We tried the same method as your video, but to no avail. I am thinking it is probably a circuit board problem. We bought ours for around 70 pounds, but now a new one will cost us closer to 200 pounds!!. We have a solar cover for our 10ft ftame pool, but we live in Northern Ireland, which is not renowned for its warm clinate!. I might have to bite the bullet and spend 200 pounds on a new one.
Does the circuit look fried? Trying sticking the float to top and test it in a sink. The price that intex and bestway want at moment is sick. I paid i think 80 pounds. There tapping on 239 pounds on amazon. Low stock i bet. Profiteering out of desprete people with children that desire a warm pool. Ill buy another at christmas when the price is back to sub 100 pounds. Might check other brands
@@richsmif yes, there is indeed burn marks on the circuit board. Its one of those things. Anyway, thanks for getting back to me. I have subscribed to your channel. Bye for now.
You did save me from buying a new pump. Didn't think the floater was the cause as it was still moving but it does need to move very smoothly or it won't work. The video could be shorter and there is no need to show the electronics part. Also all you need to do is unscre the tiny top screw and unscrew the top part. Then you can easily lift up the entire heating element.
That's a built in RCD. If that had failed I would cut it off. Put a plug on it 13amp and a 3rd party RCD. Carries a risk as someone may remove the RCD. So do at your own risk
So our 2 year old heater has started tripping the house circuit breaker. First thing I did was open the electronics only to discover they were completely submerged in water! I dried out the heater in the hot press for 2 wesks and it worked! BUT has now tripped again. How can the water be getting into the electronics? And is there a seal I can buy to stop it?
I have 2 of these. And have both worked in the past, Had them both apart floats totally free and clean. I have no red light, fuses ok its so annoying. Its like they work for a season you put them away for the winter and then next year, dead! Would it be possible that there is not enough electric current to make it work? I have used an extension lead, surely it would work just overheat and trip wouldnt it? I am getting nothing at all. there any other heater that actually works well with the bestway pools?
I had this before. I forced my float to top with some electrical tape. Worked. Try it in sink like i did see it light comes on. Sink water ensures element dont heat up too quickly. But always make sure there is water in it hefore turning on pool wise. Also makr sure thr extension lead is rated at 3200 watts. These bad boys pull 2900 watts EACH. Concerns me you have 2. Unless there each on there own extension lead. I have dedicated garden electrics rated at 40amp tp pull the power for multiple heaters. Plus heating for other stuff.
@@richsmif thanks Richard. I didnt run both heaters at the same. Do you think taping the float up would work then? I cant see how the floats are not rising inside the can. They move so freely up and down the shaft.
Great video! I followed your instructions but mine still won't work. I've checked the board and it looks new. I also cleaned the floating magnet. Any tips on what I could to if there is?
Temperature outside? I find if it too hot and unit doesnt have alot of ventilation then it can turn off as it thinks water is up to temp. Check there is a little red light on the rcd. If not then its power related. I have wrapped a little abit of plastic tape under the float to hold it up before now. Other than that dont know.
Thanks for your answer! The temp outside on daytime is between 20-25c (Oslo). the unit has good ventilation. The red light won't turn on. Even tried it in the sink inside with cold water.
Thanks for the video, i was looking for such demonstration since a couple of months. I still have 1 question, the heater stop normally to work a 34 degrees and restart at -+ 28, this means it it not really possible to keep it stable at 32-34 degree because between 28 and 34, the heater makes only small start / stop. Have you seen any way to adjust these settings ? i would like to switch the minimum from 28 to 30 or 31 ? thank s
Very Educative my Intex Heater worked straight away after following your steps... but I have a small issue when connected to the pool it was not heating it anybody with an idea to I will like to hear from you. Thanks.
Hi My brand new heater arrived today and I have connected it up to pump and pool and not only does it trip but there is water leaking from the top of the heater when in use. Do you have any advice please? I have contacted the seller also. Thank you
Shouldnt do that. Mines never leaked at all unless I don't have the pipes on properly. Sounds like it not been screwed down properly as it sits on a rubber seal which prevents leaks. I wouldnt open it as it will void your warrenty. Just get it replaced. Incidentally did you pay much for it as they seem to be massively expensive at moment. I paid 79 ...these days there trending at220 odd. Reason I say is i wamt to buy another to heat the pool faster
Richard Smith Thank you for the reply. I’ve spoken to the sender and they have advised to get a replacement or have a refund too. Yes they are very expensive! I paid £199 as it was brand new and the cheapest I could find, the second hand ones were bidding at £250 plus!
Thanks. My.pool is 10ft and it often brought it to 32 33. If sun was.out aswell. It takes a day usually to heat but if its cold. 2 days. I have a pool.cover which helps hold heat.in. defo recommended. Not a.solar cover. Actual cover that goes down sides. Im.in tje.process of building an outbuilding at the.moment as part.of that ive put upgraded electrics . This will allow me to run 2 or 3 of these so less.planning is needed to warm up the.pool. that combined heating power should reduce heat up time to 4 hours but ill be pulling 9kw. 3kw or just under each. But 1 is ok.
Most people run from extension lead. Make sure its a decent and can handle 3000watt and connrct it to a circuit with hardly anything running Like a garage. Ive heard people running from kitchen sockets with extension leads chucked out of the window and they wonder why the kitchen trips when dishwasher washine machine are on too.
@@richsmif I am having a cable run straight from the fuse box to outside sockets so should be ok 👌🏼, thank you so much for your advice! Enjoy your new set up.
Hello, the problem is that it is working, but if, how does the cold water enter the filter and then into the heater, the pool is so cold, what could it be? Has this happened to you?
Doubt it to be honest. Try pressing the switches on the plug. Its got a built in RCD. Flick the heater to on. Make sure water is in it. Press the rcd buttons to see if light comes on. Very few items are dead on arrival these days but worth checking RCD. Good luck
@@richsmif thank you! This is the second one we've had in the past week (from different places) that has done this! Even though this one was listed as it's box was damaged (not from ebay it was from a big online company) it just doesn't make any sense my husband has checked that all parts like the rcd and board are getting power which they are but the light to say its heating just won't come on.
@@richsmif it's the little plastic bit with metal in it under the circuit boaed, it's not connecting (my husband says it's broken) . Do you know what it is?
@@urmom2114 i have problems with mine all the time.dirty filter cartrige or low pressure.but my pumps fairly strong.its very annoying becuase when its on it works great.
Hi by any chance is there a way to turn this pool heater down? I’d prefer the pool to be warm but not like a bath, could you set it to say 25c instead of 35c? Or am I looking at switching it off and on all the time?
You cant turn them down no. Use a floating temp monitor and just turn it off when it hits the right temperature. I also recently got a solar cover. Although i was highly skeptical it does seem to hugely slow down the temp loss on the pool.
@@richsmif yep just bought a solar cover myself, I was losing 4 degrees per night without one but now I’m losing 1 degree with it so it definitely is worth buying
Hi, mines just failed today, followed your steps, float fine, no burn marks on circuit. BUT water inside where wiring is!. Trying to dry it out but cant see how it got in there. Any tips? Or suggestions?
Shoukd be a rubber seal around the edge. Id inspect that. I doubt you could buy another. Dry it all out and as a last chance saloon try usibg silicone sealant maybe. If not its RIP heater. There expensive now post covid. Sickens me. They were 79.99 now there trending over 230. So id try everything to repair it.
I have to keep mine on for 12 hours to bring it up to bearable temperature. Another 12 hours and pool sits at 32 degrees. Lovely like a bath. Just in the process of upgrading the electrics to handle 2 heaters. Just so i can heat the pool faster. All depends on your climate and where you are in the world. My boys wouldnt get in the pool at all without the heater so id say its worth it . Before lockdown they were 79 pounds. They seem to be trending double that at the moment as its hot and low stock due to lockdown.
I believe he said 4 seasons then burned out. This repair is because after 4 yrs he states it burned out..im not sure if he used it spring summer and fall or even winter as well? Its a mystery.
@@tamarakennedy4976 hi. It didnt burn out. It was just a safety switch that prevents it switching on. Still good. I used only during summer months so april through to august. Mystery solved.
@@tamarakennedy4976 ever year the heater was removed end of season. Stored in house loft. Last year i didn't bother just left it outside ib the pool brick housing. Maybe coincidence on this issue.
Hi my intex pool heater won't turn on I have tried cleaning the float ect and still nothing. Any other iteas what could be the issue the board dosnt seem fried and I've replaced the fuse
Shouldnt say it as its potential dangrous so be careful. But useful as a test. Use some tape and tape the float to top. Test it again. Ive had this once. Remember the float is a safety device if no water present it wont heat but at least it will trigger the red light and youll know if float is still semi stuck. Had that before. I taped electrical tape around thr bottom and put little clear cover back on. Float doesnt move at all but least it will switxh on. If it doesnt i genuinely dont know. If it does work then youd need a new float to keep safe. Or always ensure water is in it. Might buy you another summers use of it. Good.luck
You can't. Its hard wired. But if its getting hot and tripping its tripping for a reason. Either the extension lead is not up to rating required to run it or the circuit your plugged into has too much on it already. Remember these heaters draw 2.8kw to 3kw. Try an uprated extension or consider a dedicated outside garden circuit. Rcd are sensitive for a reason. If it trips its protecting you from disaster so id look at how your running it rather than bypassing safety device thats doing its job.
No sound on the video at all as you are dismantling it from 1:12 all through to 5:17? So no idea what you are saying or what we are looking for in the top part before taking apart the bottom half... Am I the only one with this issue? Not sure what action people are saying fixed this. Any update appreciated.
Hi Richard, just wanted to write a quick thank-you note.
Our heater stopped working. I opened everything up like you did. I don´t know what I did that worked, but something I did helped. So luckily now the summer is saved for our children :-)
I just bought a heater and after two days stopped working. After sawing your video I got an idea. Since mine still has warranty (but I did not want to send it back now). I removed thebottom hose, and let out the water. After that I shaked and gently tapped the heater hoping that litthe ring will drop. I put back the hose, and started the water flow, and it is working again. Thanks for your help! :)
Helpful video thanks. I have found that switching the heater on BEFORE turning on the pump seems to get the heater working when it has previously failed to come on 👍
Glad I found this article I have one of those that wasn't working .Just opened it up my circuit board was wet and rusty so now I know its properly knackered
Did it work? Did I heat your pool or all talk?
Ha . I like how you tested it. I just bought one of the other kind and have been wondering how to test it without actually putting it on the pool. Now I know.
Great tutorial. I dismantled and cleaned the heater (even descaled the coli element) but still no heat. I noticed there's corrosion around two resistors (51 ohms) so somehow water got in the top chamber at some point. I wonder if it's beyond repair or just resoldering resistors might fix the problem?
You saved me a lot of money, thank you very much!!
I have also found out through pure luck if the cabinet the heater is in warms up too much due to sun the heater wont work either due it thinking the water is up to temperature. Keep it ventilated. Currently 34 degrees here and it stopped working. Soon as i lifted the lid for 5 mins switched back on. Another tip
Thanks a lot, saves me a lot of time of testing ❤❤
Great tutorial, a life saver!!!! Many thanks.
Thanks for the video. We've had our heater for, four to five years. It has stopped working. We tried the same method as your video, but to no avail. I am thinking it is probably a circuit board problem. We bought ours for around 70 pounds, but now a new one will cost us closer to 200 pounds!!. We have a solar cover for our 10ft ftame pool, but we live in Northern Ireland, which is not renowned for its warm clinate!. I might have to bite the bullet and spend 200 pounds on a new one.
Does the circuit look fried? Trying sticking the float to top and test it in a sink. The price that intex and bestway want at moment is sick. I paid i think 80 pounds. There tapping on 239 pounds on amazon. Low stock i bet. Profiteering out of desprete people with children that desire a warm pool. Ill buy another at christmas when the price is back to sub 100 pounds. Might check other brands
@@richsmif yes, there is indeed burn marks on the circuit board. Its one of those things. Anyway, thanks for getting back to me. I have subscribed to your channel. Bye for now.
Do you recommend this product?i want to buy it but im not sure at all thank you sir
Thanks Richard, seems to have done the trick!
Excellent. Glad it worked for you.
You did save me from buying a new pump. Didn't think the floater was the cause as it was still moving but it does need to move very smoothly or it won't work. The video could be shorter and there is no need to show the electronics part. Also all you need to do is unscre the tiny top screw and unscrew the top part. Then you can easily lift up the entire heating element.
Hello Richard, nice job. But how about when the electric plug is not working. There are 2 switches on the electric plugin contact
That's a built in RCD. If that had failed I would cut it off. Put a plug on it 13amp and a 3rd party RCD. Carries a risk as someone may remove the RCD. So do at your own risk
Hello, what's the slider function ? set the variable resistance power ?
Oh god it's just that my problem !
Thanks really good video !
Glad it helped. I was close to buying another but with covid nobody has any stock so worth the repair.
@@richsmif good job haha ! It's just cleaning for sure xD
So our 2 year old heater has started tripping the house circuit breaker. First thing I did was open the electronics only to discover they were completely submerged in water! I dried out the heater in the hot press for 2 wesks and it worked! BUT has now tripped again. How can the water be getting into the electronics? And is there a seal I can buy to stop it?
Is there a way to change the plug to a 110V I live in america and didnt realize this was a Euro product when i purchased it.
I have 2 of these. And have both worked in the past, Had them both apart floats totally free and clean. I have no red light, fuses ok its so annoying. Its like they work for a season you put them away for the winter and then next year, dead!
Would it be possible that there is not enough electric current to make it work? I have used an extension lead, surely it would work just overheat and trip wouldnt it? I am getting nothing at all. there any other heater that actually works well with the bestway pools?
I had this before. I forced my float to top with some electrical tape. Worked. Try it in sink like i did see it light comes on. Sink water ensures element dont heat up too quickly. But always make sure there is water in it hefore turning on pool wise. Also makr sure thr extension lead is rated at 3200 watts. These bad boys pull 2900 watts EACH. Concerns me you have 2. Unless there each on there own extension lead.
I have dedicated garden electrics rated at 40amp tp pull the power for multiple heaters. Plus heating for other stuff.
@@richsmif thanks Richard. I didnt run both heaters at the same.
Do you think taping the float up would work then? I cant see how the floats are not rising inside the can. They move so freely up and down the shaft.
Just done the sink and electrical tape on the float trick on both heaters. Absolutely nothing.....
Great video! I followed your instructions but mine still won't work. I've checked the board and it looks new. I also cleaned the floating magnet. Any tips on what I could to if there is?
Temperature outside? I find if it too hot and unit doesnt have alot of ventilation then it can turn off as it thinks water is up to temp. Check there is a little red light on the rcd. If not then its power related. I have wrapped a little abit of plastic tape under the float to hold it up before now. Other than that dont know.
Thanks for your answer! The temp outside on daytime is between 20-25c (Oslo). the unit has good ventilation. The red light won't turn on. Even tried it in the sink inside with cold water.
Thanks for the video, i was looking for such demonstration since a couple of months. I still have 1 question, the heater stop normally to work a 34 degrees and restart at -+ 28, this means it it not really possible to keep it stable at 32-34 degree because between 28 and 34, the heater makes only small start / stop. Have you seen any way to adjust these settings ? i would like to switch the minimum from 28 to 30 or 31 ? thank s
No sorry. Wish i knew
I'm looking for the same thing. On the circuit is there anywhere to adjust the min temp thermostat?
@@haiman4962 did you ever manage to solve the temp issue with this heater. I've been looking for ways to do the same.
Can this thing work here in Uncle Sam? Plug style etc....and do I need a transformer?
Very Educative my Intex Heater worked straight away after following your steps... but I have a small issue when connected to the pool it was not heating it anybody with an idea to I will like to hear from you. Thanks.
So it switches back on but no heat?
@@richsmif I have this same problem. Light on, no heat. Any advice please? Great video by the way.
@@mrcrawfordiscool my light wasn't on. So not same problem. Suspect its burned out only thing you can do is inspect it.
Thank you!
Hi
My brand new heater arrived today and I have connected it up to pump and pool and not only does it trip but there is water leaking from the top of the heater when in use. Do you have any advice please? I have contacted the seller also. Thank you
Shouldnt do that. Mines never leaked at all unless I don't have the pipes on properly. Sounds like it not been screwed down properly as it sits on a rubber seal which prevents leaks. I wouldnt open it as it will void your warrenty. Just get it replaced. Incidentally did you pay much for it as they seem to be massively expensive at moment. I paid 79 ...these days there trending at220 odd. Reason I say is i wamt to buy another to heat the pool faster
Richard Smith
Thank you for the reply. I’ve spoken to the sender and they have advised to get a replacement or have a refund too. Yes they are very expensive! I paid £199 as it was brand new and the cheapest I could find, the second hand ones were bidding at £250 plus!
Very interesting video!
Just out of interest, how big is your pool and what temp does this heater get it to?
Many thanks
Thanks. My.pool is 10ft and it often brought it to 32 33. If sun was.out aswell. It takes a day usually to heat but if its cold. 2 days. I have a pool.cover which helps hold heat.in. defo recommended. Not a.solar cover. Actual cover that goes down sides. Im.in tje.process of building an outbuilding at the.moment as part.of that ive put upgraded electrics . This will allow me to run 2 or 3 of these so less.planning is needed to warm up the.pool. that combined heating power should reduce heat up time to 4 hours but ill be pulling 9kw. 3kw or just under each. But 1 is ok.
Most people run from extension lead. Make sure its a decent and can handle 3000watt and connrct it to a circuit with hardly anything running
Like a garage. Ive heard people running from kitchen sockets with extension leads chucked out of the window and they wonder why the kitchen trips when dishwasher washine machine are on too.
@@richsmif thank you that is very helpful! 👍
@@richsmif I am having a cable run straight from the fuse box to outside sockets so should be ok 👌🏼, thank you so much for your advice! Enjoy your new set up.
@@alexwager30 that's the best setup. 👌
Bravo molto utile👍👍👍
thank you. i think lol
Hello, the problem is that it is working, but if, how does the cold water enter the filter and then into the heater, the pool is so cold, what could it be? Has this happened to you?
You need a bigger filter pump to be strong enough to pump enough pressure into the heater. See what type of filter pump is the minimum required.
Where do I get a heater like that?
Amazon. Sell them. Either bestway or intex. Same company
We've just got one today and it's not working could this be the problem even with a new one?
Doubt it to be honest. Try pressing the switches on the plug. Its got a built in RCD. Flick the heater to on. Make sure water is in it. Press the rcd buttons to see if light comes on. Very few items are dead on arrival these days but worth checking RCD. Good luck
@@richsmif thank you! This is the second one we've had in the past week (from different places) that has done this! Even though this one was listed as it's box was damaged (not from ebay it was from a big online company) it just doesn't make any sense my husband has checked that all parts like the rcd and board are getting power which they are but the light to say its heating just won't come on.
@@richsmif it's the little plastic bit with metal in it under the circuit boaed, it's not connecting (my husband says it's broken) . Do you know what it is?
@@urmom2114 i have problems with mine all the time.dirty filter cartrige or low pressure.but my pumps fairly strong.its very annoying becuase when its on it works great.
Hi by any chance is there a way to turn this pool heater down? I’d prefer the pool to be warm but not like a bath, could you set it to say 25c instead of 35c? Or am I looking at switching it off and on all the time?
You cant turn them down no. Use a floating temp monitor and just turn it off when it hits the right temperature. I also recently got a solar cover. Although i was highly skeptical it does seem to hugely slow down the temp loss on the pool.
@@richsmif yep just bought a solar cover myself, I was losing 4 degrees per night without one but now I’m losing 1 degree with it so it definitely is worth buying
Hi, mines just failed today, followed your steps, float fine, no burn marks on circuit. BUT water inside where wiring is!. Trying to dry it out but cant see how it got in there. Any tips? Or suggestions?
Shoukd be a rubber seal around the edge. Id inspect that. I doubt you could buy another. Dry it all out and as a last chance saloon try usibg silicone sealant maybe. If not its RIP heater. There expensive now post covid. Sickens me. They were 79.99 now there trending over 230. So id try everything to repair it.
Are these heaters any good a heating pools? The reviews on Amazon are really bad.
I have to keep mine on for 12 hours to bring it up to bearable temperature. Another 12 hours and pool sits at 32 degrees. Lovely like a bath. Just in the process of upgrading the electrics to handle 2 heaters. Just so i can heat the pool faster. All depends on your climate and where you are in the world. My boys wouldnt get in the pool at all without the heater so id say its worth it . Before lockdown they were 79 pounds. They seem to be trending double that at the moment as its hot and low stock due to lockdown.
@@richsmif i believe the question hints at whether they last or not at the price? You say yours lasted a mere 4 seasons before burning out.
I believe he said 4 seasons then burned out. This repair is because after 4 yrs he states it burned out..im not sure if he used it spring summer and fall or even winter as well? Its a mystery.
@@tamarakennedy4976 hi. It didnt burn out. It was just a safety switch that prevents it switching on. Still good. I used only during summer months so april through to august. Mystery solved.
@@tamarakennedy4976 ever year the heater was removed end of season. Stored in house loft. Last year i didn't bother just left it outside ib the pool brick housing. Maybe coincidence on this issue.
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Hi my intex pool heater won't turn on I have tried cleaning the float ect and still nothing. Any other iteas what could be the issue the board dosnt seem fried and I've replaced the fuse
Shouldnt say it as its potential dangrous so be careful. But useful as a test. Use some tape and tape the float to top. Test it again. Ive had this once. Remember the float is a safety device if no water present it wont heat but at least it will trigger the red light and youll know if float is still semi stuck. Had that before. I taped electrical tape around thr bottom and put little clear cover back on. Float doesnt move at all but least it will switxh on. If it doesnt i genuinely dont know. If it does work then youd need a new float to keep safe. Or always ensure water is in it. Might buy you another summers use of it. Good.luck
Worked perfectly!!!! Thank you !!!!
Our plug has been getting hot on ours and tripping out the extension. Where can we get a replacement plug.
You can't. Its hard wired. But if its getting hot and tripping its tripping for a reason. Either the extension lead is not up to rating required to run it or the circuit your plugged into has too much on it already. Remember these heaters draw 2.8kw to 3kw. Try an uprated extension or consider a dedicated outside garden circuit. Rcd are sensitive for a reason. If it trips its protecting you from disaster so id look at how your running it rather than bypassing safety device thats doing its job.
I have cuttet that safety shit and it works well.
Connected mine up ..light on but it’s not heating the pool any ideas
If the element not heating the circuit board will be fried. Are.you sute thr element not getting hot?
@@richsmif thanks for getting back to me ... will check if element is heating
It may have been said in other comments but could you have cut out a second notch instead.
Hello I just buy my 2 days ago and now stop working I don’t know what to do
If it 2 days old just return it under warrenty. Too dodgy. Should last years
Many thanks
Is there supposed to be audio of you explaining what you are doing as it cuts in and out and misses all the points you are showing.
Think TH-cam may of interfered with the audio in that case
tnx m8
No sound on the video at all as you are dismantling it from 1:12 all through to 5:17? So no idea what you are saying or what we are looking for in the top part before taking apart the bottom half... Am I the only one with this issue? Not sure what action people are saying fixed this. Any update appreciated.
TH-cam removed my audio. Basically your looking for a float. The float gets bunged up. So that's what I'm cleaning or removing
This heater not allowed in Canada and USA
oh why is that?
@@richsmif for safety not allowed that why the company they don't make that heater work with 120 V. Itry to find but no luck...
Thank you!