Thanks for the suggestion. I'm going to give it a try since I'm on my 3rd Schlage deadbolt in as many years. It is a nice lock when it works, but our Canadian winters (we normally get minus 20C temps here) do a real number on the door locks with the condensation and resulting moisture buildup. I have to give a shoutout to Schlage for their exceptional product warranty. Maybe their design engineers can take a cue from this type of feedback.
I hope it works for ya. I live in Houston Texas and I had major problems during the summer when it was 114 degrees outside and 70 degrees inside my house. We have only gotten below freezing one time since I made this video lol. But so far I has been working like a champ. Let me know how it goes. Thanks for the comment.
I’m on my third lock. Thought I was dreaming when I saw all the water in the bottom of the battery pack! Definitely condensation buildup. Will definitely try . Thank you
Would love to hear an update on how your lock is doing after this fix. I have 3 short-term rentals that I manage, and one unit has had FIVE Schlage Encode locks go bad! Another unit has had 3 go bad. Unfortunately I'm not local to where these STRs are located, so I will have to try this fix when we are in the area in October. It's ridiculous that Schlage has not fixed this issue yet! It's great that they replace them, but then the replacements go bad too! Their locks are awesome WHEN they work! Thanks for sharing this fix, btw! It's much appreciated!
I think if you do what I did in the video, you wont have any more problems. My lock still works. I am going to do just a small update video that shows the same lock with the same blue tape just to give some confidence.
man, my lock died today as my guests were trying to check in. Discovered it had a bunch of condensation inside. I can't believe Schlage keeps selling this product knowing of this issue. Wish I knew! Love the lock but today was tough
@@michaelkelton6319 Thankfully it was fixed by drying it. I'll just have to monitor it for this condensation issue. Hope it doesn't happen again but I don't see why it won't.
@@MichaeldeFilippi I've put moisture-absorbing packets inside near the battery pack. Hoping that helps with the condensation issue until I get try this fix. They do need to changed often, especially in the summer.
This is an excellent idea. I have a combo pad deadbolt that I've had for years and I just moved to Texas and it stopped working recently, I opened up and it was just absolutely saturated inside. I might try dry it out see if it can be fixed, but I think shes a gonner. I will be trying this in future when I eventually get a Smart Lock
@@kevinloper7353 It is disappointing to hear a $300 lock is performing so poorly in less than ideal weather conditions. It is like they only tested in the lab under perfect condition. Did you replace it with a different brand that works better? I really how seamless it works with iPhone / Apple watch but I am afraid I may get out of my own house at the most inopportune time.
So far I have not had any issues. I have seen the front door covered with humidity but the batteries and electronics have stayed dry. I have been meaning to post an update video. I will try to do one in the next few days. I hope this helps.
Schlage told me today they would send me a new one. They said the new one has mitigated the condensation issue by changing wires. Not sure if that’s true. The last one I sealed with high temp duck tape on the back of both parts . Still ended up failing but didn’t see any condensation. From Home Depot two units had failed keypads right out of the box.
@Uthixo I would love to know what improvements they made! The Schlage Encode lock on our personal condo in FL that we rent out failed in late June, so I want to call Schlage to see if they'll send out a replacement, but I want to make sure that it's a new and improved lock before I do that.
Michael, how long did you let the sealant dry before reinstalling the lock? Is it still working for you all this time later? I just got a lock installed last week and its already not working. I dried it with a hair dryer and put new batteries in but its still flashing red. Their customer service phone # is worthless, I waited for over an hour today on hold waiting for someone to pick up.
Sorry that you are going through the trouble. When my lock failed there was no lights that was working at all. maybe give it a little bit more time to dry and see what happens. as far as the dielectric grease, there is no drying time. you can put the lock back on ASAP. And yeah, so far my lock has lasted a year so far. I think I will do a follow video today. good luck man.
Thanks for this helpful info. Just crazy to think that condensation is the root cause and yet Schlage never mentions it. It makes total sense though when it’s 95 outside and 70 inside. Someone suggested drilling a couple of small holes in the battery lid to let it vent and that this solved the problem. I think I will try your idea and this one as well.
Hi i just stumbled upon this video as I am having issues myself. I have had the lock replaced 4 times already, and now working on my 5th. Have you had any more issues since you added the dielectric grease? I am also in SETX area with high humidity and heat.
@michaelkelton6319 no worries! And yes. I just recieved the replacement today so I will be installing it tomorrow with the dielectric grease. Let's hope it works for me as well!
Thanks for the video. Did you have an issue where u go to unlock with pin code and it made beeping noise and see "x" led lights up where the lock icon is on keypad but door won't unlock and your battery is still good? I have it happened twice in a week now and it is unsettling. I inserted physicals key and it refused to turn! I installed lock for about 3 months now and it was working great until now. I have the Encode Plus model.
Yes it did that before I fixed it. I would put brand new batteries in the lock and a few days later it would show the red emblem indicating that the batteries was low again. I suspect it had something to do with the batteries getting wet. But it hasnt shorted the batteries sense I have mad this video.
I did this in November 2023. I have a short term rental in Crystal Beach, TX and it is very humid, rains a lot etc. no issues since!
Nice! I haven't had a issue with my lock since I did this too.
Thanks for the suggestion, I am on my 2nd lock going to try this out. I live in Florida and condensation on battery compartment is ridiculous
just finished sealing it up and putting the lock back on. will come back and update in a week or so with results. thank you Michael!
So far my lock has been working with out any issues. I think you will not have any more problems.
Thanks for the suggestion. I'm going to give it a try since I'm on my 3rd Schlage deadbolt in as many years. It is a nice lock when it works, but our Canadian winters (we normally get minus 20C temps here) do a real number on the door locks with the condensation and resulting moisture buildup. I have to give a shoutout to Schlage for their exceptional product warranty. Maybe their design engineers can take a cue from this type of feedback.
I hope it works for ya. I live in Houston Texas and I had major problems during the summer when it was 114 degrees outside and 70 degrees inside my house. We have only gotten below freezing one time since I made this video lol. But so far I has been working like a champ. Let me know how it goes. Thanks for the comment.
Very elegant fix. Seems a lot easier than installing a gasket.
I’m on my third lock. Thought I was dreaming when I saw all the water in the bottom of the battery pack! Definitely condensation buildup. Will definitely try . Thank you
So far it has worked well, its been about a month now.
Thanks, I’m having the same issue.
Would love to hear an update on how your lock is doing after this fix. I have 3 short-term rentals that I manage, and one unit has had FIVE Schlage Encode locks go bad! Another unit has had 3 go bad. Unfortunately I'm not local to where these STRs are located, so I will have to try this fix when we are in the area in October. It's ridiculous that Schlage has not fixed this issue yet! It's great that they replace them, but then the replacements go bad too! Their locks are awesome WHEN they work! Thanks for sharing this fix, btw! It's much appreciated!
Struggling with this issue myself on two different brands of door locks. Will give this a try on my Schlage. I live next to Galveston, Texas FYI.
I think if you do what I did in the video, you wont have any more problems. My lock still works. I am going to do just a small update video that shows the same lock with the same blue tape just to give some confidence.
man, my lock died today as my guests were trying to check in. Discovered it had a bunch of condensation inside. I can't believe Schlage keeps selling this product knowing of this issue. Wish I knew! Love the lock but today was tough
Damn, sorry to hear that. You would think they would have addressed the issue by now. That crazy right?
@@michaelkelton6319 Thankfully it was fixed by drying it. I'll just have to monitor it for this condensation issue. Hope it doesn't happen again but I don't see why it won't.
@@MichaeldeFilippi I've put moisture-absorbing packets inside near the battery pack. Hoping that helps with the condensation issue until I get try this fix. They do need to changed often, especially in the summer.
This is an excellent idea. I have a combo pad deadbolt that I've had for years and I just moved to Texas and it stopped working recently, I opened up and it was just absolutely saturated inside. I might try dry it out see if it can be fixed, but I think shes a gonner. I will be trying this in future when I eventually get a Smart Lock
Thanks for making this video. I’m having the same issue with two different smart locks by two different brands. Frustrating…..
Glad I could help
Going to try this as I am on my 3rd warranty lock in two months as the Texas heat is killing this lock
I feel your pain, I live in Texas also. let me know how it works for you.
@@michaelkelton6319it worked for a few weeks. We also drilled small wholes into the cover case and the condensation still there that it shorted again
@@kevinloper7353 It is disappointing to hear a $300 lock is performing so poorly in less than ideal weather conditions. It is like they only tested in the lab under perfect condition. Did you replace it with a different brand that works better? I really how seamless it works with iPhone / Apple watch but I am afraid I may get out of my own house at the most inopportune time.
Thanks ! Very helpful. Keep the updates coming!
I'm having a similar issue as well.
As of today I still have not had any issues.
Sir, you are an everyday Hero 💪🏻 TY
Thank you! Getting ready to try this on our lock in the FL panhandle. Did your lock with the dielectic grease survive this hot summer (2024)?
So far I have not had any issues. I have seen the front door covered with humidity but the batteries and electronics have stayed dry. I have been meaning to post an update video. I will try to do one in the next few days. I hope this helps.
@@michaelkelton6319Great news! Thank you!
Schlage told me today they would send me a new one. They said the new one has mitigated the condensation issue by changing wires. Not sure if that’s true. The last one I sealed with high temp duck tape on the back of both parts . Still ended up failing but didn’t see any condensation. From Home Depot two units had failed keypads right out of the box.
I had 5 locks fail within an 18-month time period... I sure hope that Schlage has fixed this issue!
it is upgraded! they changed it already. I have the old and new one open in front of me. They improved it.
what are the changes that they made to the lock?
@Uthixo I would love to know what improvements they made! The Schlage Encode lock on our personal condo in FL that we rent out failed in late June, so I want to call Schlage to see if they'll send out a replacement, but I want to make sure that it's a new and improved lock before I do that.
UP DATE: As of 10/8/23 I still have no problems with the lock
How is it working since your last update?
i still have no issues. its been working like it should@@Wayne_de
Michael, how long did you let the sealant dry before reinstalling the lock? Is it still working for you all this time later? I just got a lock installed last week and its already not working. I dried it with a hair dryer and put new batteries in but its still flashing red. Their customer service phone # is worthless, I waited for over an hour today on hold waiting for someone to pick up.
Sorry that you are going through the trouble. When my lock failed there was no lights that was working at all. maybe give it a little bit more time to dry and see what happens.
as far as the dielectric grease, there is no drying time. you can put the lock back on ASAP.
And yeah, so far my lock has lasted a year so far. I think I will do a follow video today. good luck man.
Thanks for this helpful info. Just crazy to think that condensation is the root cause and yet Schlage never mentions it. It makes total sense though when it’s 95 outside and 70 inside. Someone suggested drilling a couple of small holes in the battery lid to let it vent and that this solved the problem. I think I will try your idea and this one as well.
I’m in Louisiana. My lock stopped working. I didn’t know this was an issue to look for.
As of 1/16/24 I haven't had any issues .
Thank you
Hi i just stumbled upon this video as I am having issues myself. I have had the lock replaced 4 times already, and now working on my 5th. Have you had any more issues since you added the dielectric grease? I am also in SETX area with high humidity and heat.
sorry for the late response. I haven't had any issues at all since I used the dielectric grease. 5th lock? damn it man, that's crazy
@michaelkelton6319 no worries! And yes. I just recieved the replacement today so I will be installing it tomorrow with the dielectric grease. Let's hope it works for me as well!
Thanks for the video. Did you have an issue where u go to unlock with pin code and it made beeping noise and see "x" led lights up where the lock icon is on keypad but door won't unlock and your battery is still good? I have it happened twice in a week now and it is unsettling. I inserted physicals key and it refused to turn! I installed lock for about 3 months now and it was working great until now. I have the Encode Plus model.
Yes it did that before I fixed it. I would put brand new batteries in the lock and a few days later it would show the red emblem indicating that the batteries was low again. I suspect it had something to do with the batteries getting wet. But it hasnt shorted the batteries sense I have mad this video.
interesting. I didn't see any sign of moisture when I took battery out. When I checked the schlage app it said my battery was at 91%
Got mine brand new with this issue installed it yesterday no longer works today
Good idea.