I have multiple drawing gloves and i can say that they won't prevent the hand from sensing when touch is on regardless. The best option is to leave touch off.
I have multiple drawing gloves and i can say that they won't prevent the hand from sensing when touch is on regardless. The best option is to leave touch off. The point he was making was that touch recognizes the palm when touch is on even though the Cintiqs are not supposed to. Currently there are no drawing gloves that will prevent your palm from being recognized. Please let us know if you happen to know of any if so.
I've owned a few iterations of Cintiqs (touch and non-touch) now, and as soon as I saw your video I got a little salty. Then I realized that maybe you are just unaware of certain things about these products and that my knee jerk reaction was ignorant. I'll start by saying that you really should be using a glove. (A proper glove will even clean the screen for you while you draw! :)) The next thing is the touch settings. I don't know what your settings are but they are very obviously out of whack. I know most consumers feel that default settings should cover most bases out of the box but this is a specialty product designed for a narrow demographic. There are so many settings between the unit, the operating system, the express remote and the software you are using, that it can take a full day to set everything up properly and to your individual tastes. Workflow is paramount in creativity and getting sidetracked with errors and lag and extraneous dots on the screen are hyper frustrating when you are trying to create. It just RUINS your flow. That being said, setting your tablet up is as individual to the user as the art that they are creating. Take the time to go through everything you can think of and then try some forums to see what others are doing. On a tangential note, I read one of the comments below and agree that you should give Clip Studio a try. it's an amazing program and many artists are making the switch. It's more intuitive, lighter system load and as full featured as PS without the monthly price tag. I wish you good luck!
1:47 so would you say you disappointed? (making dots when the pam touched the screen---> it's really touch screen!!! and slow reaction when you trun/zoom the screen... I was so curious what's the difference between Cintiq Pro 24 and Cintiq Pro 24 touch.
This issue happens also on the cintiq pro 16 . At the end I turn the touch feature off and now only use it only when surfing the web and photos. I have heard that the artist glove would solve the issue of palm rejection but base on the review on Amazon, still seems not much of success. Anyone can recommend any glove or something??
This might be helpful.......The two finger drag/zoom can be changed to a pinch zoom if the "zoom with scroll wheel" option is unchecked in Photoshop's preferences.
Cool. Cool......We had a 22 touch and a 27 touch and the ended just turning off the touch features on those models because it never really worked like it should. We bought the new 24 pro 4k non-touch version. Are you finding the touch features to be working ok?
All my Wacom products have been good so far but this palm rejection and rotation lag were the only hiccups. Im not giving up. I’m sure the next driver will fix the issues.
I honestly don't use the touch feature as much as I thought I would. I set up my cintiq well enough to not need the touch feature so I could have saved some money. In my honest opinion, I would go without the touch feature and use that extra money on something else you could benefit from.
Does the Touch version allow simultaneous multi-touch i.e. if I were to bring up the Cintiq's virtual key board would I be able to use multi-key shortcut combinations like I would on a regular keyboard, and can I select Photoshop tools, panels, layers, the Cintiq onscreen quick keys, etc. with touch instead of the pen?
I strongly recommend, (if you haven't already tried), that you use Clip Studio Paint. -It's very affordable, and lightyears ahead of Photoshop in terms of pen/brush interface dynamics, and its touch interface is simply excellent, with pinch zoom and rotate working as you would expect they should. (I'm working on a Dell Canvas 27). Adobe Photoshop is simply an old dog (with lots of wisdom and loyalty and all that good stuff), -but it's not so nimble with the frisbee catching these days. Anyway, thanks for the video!
Mark Oakley I never gave Clip Studio Paint a chance. I’ll definitely download a trial version and see how it flows. I’m so used to Photoshop that it’s second nature to me. Also Corel Painter is my other go to when I need another a simple painting interface. Thanks for the suggestion!
@@edenpernia4240 The screen is ground glass, so it has a bit of a mat finish, but the grind is so fine, it doesn't distort the image. It doesn't feel exactly like paper, (what does?), but it does offer a nice resistance to the stylus tip.
all your problems with the multi touch doesn't come from your cintiq. i have the same model as you , no problem with my photoshop cc 2018 on windows. no lag, no zoom problems, gestures and palm rejection just work fine for me. maybe your photoshop version ?
Photoshop and Wacom driver updated and even talked with support and still experiencing the lag. I’ll have to wait patiently and see if the next driver has a fix.
I have the same issues with my cintiq pro 16. It’s so sad that I decided to turn off the touch function at all although it’s was so laggy and unresponsive.
That's a bummer! I just tested out the wacom on a few friend's macbook pro latest edition along with the latest version photoshop cc and still have lag issues with the zoom and rotation. The latest model pro seems to react to the touch features a little faster with less lag, but still pretty identical to my pro.
BMag Art Its Because OSX = no Multitouch support !!! (or did u ever seen a mac with touch ????? ) OSX is behind the Moon ... Thats why Wacon try workarround with theyre Drivers .... I like windows / but hate windows 10 ... it make strange things ... laggy spy ??
do u have it set up as wacom touch settings or windows touch? cuz i have myine on windows and it works 100 times better also a smudge gaurd will help on palm rejecting man
@Pillowhead Creations. I have it setup as wacon touch settings and the touch is actually working pretty flawless now. Also I did pick up a smudge guard and it works wonders! Thanks for the pointers! Cheers bud!
Nice review. thanks for letting people know about con. I'm currently trying to get pro 24, but not sure touch or no touch. Anyways, I think the problem you have now can be fixed by wearing artist half glove thingy. Are you still using it? any more cons?
Sung Ahn Appreciate it! Honestly you can go without the touch since you can set the express key remote to your routine functions. I, however like the convenience of being able to use the touch screen features as an added bonus. The more tools the merrier. You can’t go wrong either way. Also, thanks to the people here, I’m really enjoying the artist glove. Works wonders for me! Cheers!
That’s actually coming from the fan of my MacBook Pro. I can barely notice the fan on the Cintiq pro 24. Correction, it’s a actually my air purifier sitting next to my desk. Wow i should’ve turned it off beforehand. Sorry for the confusion.
The cintiq will only reject your palm when the pen is near enough the screen so it can register it. It's typically around 2 cm above the screen. You see when it registers the pen when the cursor is following the pen. If you touch the screen with your palm before it registers the pen, it will make a stroke or a dot. After some time you will develop a habit of placing your hand with the pen automatically at the right hover distance since you will be looking for the cursor to jump under the pen anyway. Otherwise disable touch like most people do while drawing.
Thanks for sharing that. Yeah, unlike the intuous Pro, you’re able to place your palm before the pen with no marks. I never had this issue with the old Cintiq 22 inch also. Im sure it could be the way I place my palm on the screen that is unorthodox compared to the normal person. My fix was investing in the microfiber drawing glove to prevent my weirdly shaped hand from being recognized as a pen. Cheers!
@@bmagart9025 peoplewhom draw without glove... Either you guys don't draw long periods or you were lucky and your Wacom screens aren't getting warm like most of them do... I suggest that most who draw without glove just dont draw long marathons with these devices.
Wear a drawing glove bro...
I have multiple drawing gloves and i can say that they won't prevent the hand from sensing when touch is on regardless. The best option is to leave touch off.
USE A DRAWING GLOVE...LOL
I have multiple drawing gloves and i can say that they won't prevent the hand from sensing when touch is on regardless. The best option is to leave touch off. The point he was making was that touch recognizes the palm when touch is on even though the Cintiqs are not supposed to. Currently there are no drawing gloves that will prevent your palm from being recognized. Please let us know if you happen to know of any if so.
I've owned a few iterations of Cintiqs (touch and non-touch) now, and as soon as I saw your video I got a little salty. Then I realized that maybe you are just unaware of certain things about these products and that my knee jerk reaction was ignorant. I'll start by saying that you really should be using a glove. (A proper glove will even clean the screen for you while you draw! :)) The next thing is the touch settings. I don't know what your settings are but they are very obviously out of whack. I know most consumers feel that default settings should cover most bases out of the box but this is a specialty product designed for a narrow demographic. There are so many settings between the unit, the operating system, the express remote and the software you are using, that it can take a full day to set everything up properly and to your individual tastes. Workflow is paramount in creativity and getting sidetracked with errors and lag and extraneous dots on the screen are hyper frustrating when you are trying to create. It just RUINS your flow. That being said, setting your tablet up is as individual to the user as the art that they are creating. Take the time to go through everything you can think of and then try some forums to see what others are doing. On a tangential note, I read one of the comments below and agree that you should give Clip Studio a try. it's an amazing program and many artists are making the switch. It's more intuitive, lighter system load and as full featured as PS without the monthly price tag. I wish you good luck!
1:47 so would you say you disappointed? (making dots when the pam touched the screen---> it's really touch screen!!! and slow reaction when you trun/zoom the screen... I was so curious what's the difference between Cintiq Pro 24 and Cintiq Pro 24 touch.
This issue happens also on the cintiq pro 16 . At the end I turn the touch feature off and now only use it only when surfing the web and photos. I have heard that the artist glove would solve the issue of palm rejection but base on the review on Amazon, still seems not much of success. Anyone can recommend any glove or something??
This might be helpful.......The two finger drag/zoom can be changed to a pinch zoom if the "zoom with scroll wheel" option is unchecked in Photoshop's preferences.
Or turn off "scrubby zoom."
Wow that did the trick! Haha Wacom nor myself couldn't figure this out. Duh (smacking my head)
Cool. Cool......We had a 22 touch and a 27 touch and the ended just turning off the touch features on those models because it never really worked like it should. We bought the new 24 pro 4k non-touch version. Are you finding the touch features to be working ok?
Its odd i dont feel like wacom has ever figured out how to make a good touch screen on anything......
All my Wacom products have been good so far but this palm rejection and rotation lag were the only hiccups. Im not giving up. I’m sure the next driver will fix the issues.
hey should i buy wacom cintiq pro 24 with or without touch ?
I honestly don't use the touch feature as much as I thought I would. I set up my cintiq well enough to not need the touch feature so I could have saved some money. In my honest opinion, I would go without the touch feature and use that extra money on something else you could benefit from.
that’s frustrating
Does the Touch version allow simultaneous multi-touch i.e. if I were to bring up the Cintiq's virtual key board would I be able to use multi-key shortcut combinations like I would on a regular keyboard, and can I select Photoshop tools, panels, layers, the Cintiq onscreen quick keys, etc. with touch instead of the pen?
Yes, but you'll be limited to what you only have setup on your multi touch keyboard
Why don't you use the gloves that comes with it?
I wish it came with one 🤨
Is it even possible to connect a bigger cintiq like cintiq pro 24 to a macbook pro 15 inch? Got me curious. Thanks.
yes it is. You'll need to use the adapter provided to get the max 4k resolution on your Cintiq.
I got mine last week :) I love it!
Cartoon Cynic nice! 🙌
I strongly recommend, (if you haven't already tried), that you use Clip Studio Paint. -It's very affordable, and lightyears ahead of Photoshop in terms of pen/brush interface dynamics, and its touch interface is simply excellent, with pinch zoom and rotate working as you would expect they should. (I'm working on a Dell Canvas 27).
Adobe Photoshop is simply an old dog (with lots of wisdom and loyalty and all that good stuff), -but it's not so nimble with the frisbee catching these days.
Anyway, thanks for the video!
Mark Oakley I never gave Clip Studio Paint a chance. I’ll definitely download a trial version and see how it flows. I’m so used to Photoshop that it’s second nature to me. Also Corel Painter is my other go to when I need another a simple painting interface. Thanks for the suggestion!
Hi, I would like to ask you; Dell Canvas screen is paper-like ??????????
@@edenpernia4240 The screen is ground glass, so it has a bit of a mat finish, but the grind is so fine, it doesn't distort the image. It doesn't feel exactly like paper, (what does?), but it does offer a nice resistance to the stylus tip.
I think I'll avoid the touch mode and save 500 bucks.
I think touch works better on windows. Try changing the settings
all your problems with the multi touch doesn't come from your cintiq. i have the same model as you , no problem with my photoshop cc 2018 on windows. no lag, no zoom problems, gestures and palm rejection just work fine for me. maybe your photoshop version ?
Photoshop and Wacom driver updated and even talked with support and still experiencing the lag. I’ll have to wait patiently and see if the next driver has a fix.
I have the same issues with my cintiq pro 16. It’s so sad that I decided to turn off the touch function at all although it’s was so laggy and unresponsive.
That's a bummer! I just tested out the wacom on a few friend's macbook pro latest edition along with the latest version photoshop cc and still have lag issues with the zoom and rotation. The latest model pro seems to react to the touch features a little faster with less lag, but still pretty identical to my pro.
BMag Art Its Because OSX = no Multitouch support !!! (or did u ever seen a mac with touch ????? ) OSX is behind the Moon ... Thats why Wacon try workarround with theyre Drivers ....
I like windows / but hate windows 10 ... it make strange things ... laggy spy ??
hi Michael, I'm having this problem with palm touching thr screen, please, where do I find that "palm rejection" option? Thank you.
do u have it set up as wacom touch settings or windows touch? cuz i have myine on windows and it works 100 times better also a smudge gaurd will help on palm rejecting man
@Pillowhead Creations. I have it setup as wacon touch settings and the touch is actually working pretty flawless now. Also I did pick up a smudge guard and it works wonders! Thanks for the pointers! Cheers bud!
no problem man i may not know much in this life but when i do i like to give my wisdom :D
How did you get one? I’ve noticed they are sold out on most websites.
BHphoto. We’re on the bhphoto mailing list for this model and my love snagged it for me as a surprise.
Thank you very much for making the video, sadly the touch functionality looks absolutely terrible like in the previous iteration of the cintiq.
How's the jitter on this device? For slow deliberate lines.
Thanks in advance.
No noticeable jitter on my end. The drawing portion is really precise to the touch.
Thank you for the reply, Sir.
Nice review. thanks for letting people know about con. I'm currently trying to get pro 24, but not sure touch or no touch. Anyways, I think the problem you have now can be fixed by wearing artist half glove thingy. Are you still using it? any more cons?
Sung Ahn Appreciate it! Honestly you can go without the touch since you can set the express key remote to your routine functions. I, however like the convenience of being able to use the touch screen features as an added bonus. The more tools the merrier. You can’t go wrong either way.
Also, thanks to the people here, I’m really enjoying the artist glove. Works wonders for me! Cheers!
@@bmagart9025 I see thank you! Can't wait to get my own. ^^
What connections are you using? If you’re using the HDMI, on those macs doesn’t support 4K at 60Hz.
I'm using the mini display port adaptor to my thunderbolt connection. It's running full 4K resolution.
BMag Art how are you finding the fans? I haven’t had any issues with the touch features but I couldn’t believe it was way louder than my pc
Chris Shaw the fans aren’t too loud. It’s definitely bearable. They do kick in as much as my MacBook Pro but not as heavy as your average desktop PC.
Thank you
Some people are saying dead Pixels on screen when brand new on the no touchscreen. Like to know if you are having that problem
I have one black dot very small in the middle of screen
I'm happy to say that I have no dead pixels (crossing fingers).
I have no touch and no dead pixels!
Thank you)
I can hear the fan in the video - is it that loud?
That’s actually coming from the fan of my MacBook Pro. I can barely notice the fan on the Cintiq pro 24. Correction, it’s a actually my air purifier sitting next to my desk. Wow i should’ve turned it off beforehand. Sorry for the confusion.
Thanks!
I have the 24 pro as well it is that loud.... if you set the brightness to under 50%it will stop... my 27 qhd did not have this problem
The cintiq will only reject your palm when the pen is near enough the screen so it can register it. It's typically around 2 cm above the screen. You see when it registers the pen when the cursor is following the pen. If you touch the screen with your palm before it registers the pen, it will make a stroke or a dot. After some time you will develop a habit of placing your hand with the pen automatically at the right hover distance since you will be looking for the cursor to jump under the pen anyway. Otherwise disable touch like most people do while drawing.
Thanks for sharing that. Yeah, unlike the intuous Pro, you’re able to place your palm before the pen with no marks. I never had this issue with the old Cintiq 22 inch also. Im sure it could be the way I place my palm on the screen that is unorthodox compared to the normal person. My fix was investing in the microfiber drawing glove to prevent my weirdly shaped hand from being recognized as a pen. Cheers!
@@bmagart9025 peoplewhom draw without glove... Either you guys don't draw long periods or you were lucky and your Wacom screens aren't getting warm like most of them do... I suggest that most who draw without glove just dont draw long marathons with these devices.