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Has Tipping In Coffee Shops Gone Too Far? - Coffee Roaster Warm Up Sessions Podcast
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- เผยแพร่เมื่อ 6 ม.ค. 2024
- We've all been there. You order a coffee at a coffee shop and the barista asks you to answer a few simple questions on the screen. Tipping your barista is normal, and we believe it should happen, however, with the increase in tipping amounts and inflation, has it gone too far? What are tips in hospitality for?
We answer these questions in episode 130 of the Coffee Roaster Warm Up Sessions podcast.
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Mirror Coffee Roasters is a specialty coffee roaster located in Bellingham, WA.
10/10 would recommend Fred again for the pod intro…
Tipping is definitely tough to tackle because especially now, the consumer AND barista are both feeling the strain of the economy. So not to say I know the answer here, but perhaps there needs to be innovation in the cafe space that raises cash flow and allows for both company growth and profit sharing with baristas. I think ticketed experiences could be one way to do this.
At the end of the day I think people should tip what they can. I’m usually a $1 tipper unless it’s a crazy special drink or experience.
Gonna start working on getting the rights for that. haha
Totally. The state of the economy definitely plays a role here. That's what I was somewhat eluding to when saying there's got to be a solution somewhere in there that no one has figured out just yet.
- Mark
People have such a hard time wanting to tip is because most coffee drinkers with no coffee background are regulars somewhere. Whether that be a mom & pop shop or Starbucks. So their mindset is they are “feeding into the business” and often the barista is left out. I challenge that by saying they should acknowledge quality & convenience which is what a barista provides. If the product and service brings you back time and time again you have to “pay to play”. I will also say I’ve noticed a decline in customer service from baristas and I’m curious if it has to do with coffee shops popping up everywhere as the new fad or business adventure. Or if the culture of what a barista for a small business really means and what experience should be provided to the customer/what the barista is getting from the job is being lost. As a customer when I see that spunk and culture “lost” in a shop it makes it hard to want to support the business of tip when I do go.
That's a very valid point. Didn't think about the regulars at the mom & pop shop or even Starbucks that approach it that way. Well said!
Yes, being a barista is a little more than making as many drinks as possible and there should be an experience you walk away, not just a beverage.
If I had to ultra simplify tipping in a coffee shop, based on many years behind the bar I would still say $1 per drink. Any drink, in house or take away.
$1 per drink is where my mind also goes naturally, but if I get an extra special beverage such as a rare single origin filter or something along those lines, usually I'm okay with a little extra.
- Mark
Is this available on any listen only platforms so I can listen on my commute?
Hey Andrew! It's available on Apple, Spotify, and a few other streaming platforms.
@@MirrorCoffeeRoasters found it, thanks! Not sure what I searched earlier when I couldn’t find you. Cheers!
Why is tipping so different in the US compared to the rest of the world? 🤔
That is a question worth asking
@@MirrorCoffeeRoasters I asked ChatGPT : "Tipping difference is indeed correlated with the socio-economic situation of a country. It tells us about the income inequality, the labor laws, the consumer behavior, and the cultural norms of the US.
According to some experts, tipping in the US has gotten out of control, as consumers are being asked to tip more frequently and more generously than before. This is partly due to the low minimum wage for service workers, which makes them dependent on tips to earn a living wage. It is also partly due to the technological innovations that make tipping easier and more visible, such as kiosks and tablets that suggest tip amounts or add service charges to the bill.
Tipping in the US also reflects the expectations and standards of service quality, as well as the power dynamics between customers and servers. Customers may tip more or less depending on the quality of the service they receive, but they may also feel pressured or obligated to tip within a certain range, especially when the tip amounts are suggested or predetermined. Servers may try to please customers or go above and beyond their duties to earn more tips, but they may also face discrimination or sexual harassment based on their appearance, gender, race, or ethnicity.
In summary, tipping difference is a complex and nuanced phenomenon that reveals a lot about the US situation. It shows that the US has a large income gap between service workers and other workers, a weak labor protection for service workers, a high demand for service quality and customer satisfaction, and a diverse but unequal society. 🇺🇸"
Short simplified answer based on my 1h research = Ridiculous minimum wage for service workers in the US 😢
You all have a very biased-viewpoint the wage you’re paid for your work should come from your boss. Tips are not part of your salary. It is a non standard, perk. Which began under the table. The business should pay you.
Totally. It is a non standard, perk.
That being said, without tips, most coffee shops wouldn't exist because baristas would not be paid enough for today's cost of living. Most coffee shops run on a 2.5-5.5% total profit margin which is wild and if they want to add another $5-$7 per hour to each barista, that number would come down pretty quickly. Any lower would be a terrible business to run.
Two options here, coffee shops hike up the cost of a cup of coffee drastically to stay afloat while paying their baristas the proper wage or coffee shops who are not big enough to handle the strain should just close down.