I’m glad that you put this out. I hope BRP is paying attention as the industry is already projecting downward sales in 2025. This is the time to show that they take care of their customers and stand behind their cars.
Sucks yall are going through that. I’ve got 950 miles on my Mav R, 650 of which have been tuned. No issues yet other than losing the gas cap cover and radiator cover. Broke 1 rear axle but I can’t blame can am for that, I’m running a very aggressive paddle and Olds whoops are gnarly this year.
The whoops are mean this year I agree axles are more self induced but ya some people aren’t having issues which is good because if you do parts are slim pickings still even after a year. I hope your stays together
I’m so glad I saw this because I was about to sell my Pro R Ultimate to buy a Maverick R. I’m taking my pro R off amarte place right now!!!!! Thanks for saying the truth!
I just paid $10k to have my Mav R transmission replaced after total failure because warranty wouldn't cover it. It was at the dealer for 4 months, it took BRP 3 months to send a new transmission off the assembly line to my dealer after repeatedly calling and bugging them. After hearing your BRP issues and wait times I guess my situation wasn't as bad, but I believe there are issues with the transmissions with manufactuer dates Oct,Nov,Dec 2023 because I have seen numerous other owners with total transmission failures built in during those months. Good luck to your guys.
Sounds like a dealer issue to me. I am a technician at a brp dealer. Can am will release parts if a case is started. I had one with a leaking head gasket. Within 2 weeks received all parts and changed the motor. Good to go simple process. Find a different dealer.
I know this episode is about mavrick r, but i just wanna say I will never go to another brand other than polaris, I had a 2022 pro xp that was a lemon that the dealer couldn't ever fix long story short polaris stepped up and bought back the machine for what I had in it and all accessories, they used a third party company and wrote me a check for every penny and now I have a 2024 pro r and love it
Had a canam xrs smart shox it was a piece of crap belt blows up every 300 miles such a joke, now i have a rzr turbo r with 1300 miles zero issues still running the factory belt without a problem even tho i have 35s on it
Eh wouldn’t say Polaris is immune to this issue… I’m currently dealing with my 2025 Polaris Pro R 4 Ultimate (which has 11.5 miles on it) sitting in service for the last 3 weeks… fault code C1097 vehicle steering alignment out of range… dealer tried realigning it and resetting sensors… hooked it up to the laptop to run diagnostics… received admin access from Polaris for ride command… that whole process took weeks… case was put in “researching status for 48 hours” twice… last week Polaris approved to replace the EPS… didn’t fix the issue dealer was at a loss at this point… Polaris came back saying we think we have a fix but the part isn’t in the system yet to order so we have to make a part number so that the dealer can order the part. Yesterday I received word that they got the part number and it’s been ordered but the part would be back ordered until February… the part is also the Suspension control module… today I got confirmation that my rig has been on a vehicle down status so the approved to send out the part but no eta since the ticket was only created today… so far I feel like a guinea pig for something they are just throwing parts at to try and fix…
It's sad. I really wanted one super bad. I was so close to giving my wife the Pro R and buying the Mav for myself. But I've just seen countless issues with them and can't justify buying one at this point.
I am glad I bought my KRX 1000 3000 miles still stock belt just change my oil and beat the hell out of it. Yeah it's slower but I have followed rock bouncers with V8's with no problems and run the dunes with no issues.
Welcome to my world my Mav R is at…you guessed it Anderson Sports, after my local dealer changing all my fluids to prep for the AZPT ride. I had faults and found myself stranded in Parker, Az. The faults were transmission fluid pressure out of range and transmission pump failure.. After my dealer changed the fluid’s and I got the same fault the day after I returned and was told they put the proper amount of fluid in it but they topped it off? We have been waiting 3 weeks for BPR to decide what to do IT’S STILL UNDER WARRANTY! FIX IT!
It will be a long journey as you can see they will all keep you on the edge of your seat as if something is going to happen and then 7 months tick by as for both of us. Very frustrating sorry for your pain I feel ya
I agree with these guys 100 percent. The speed has potential and his minimal investors are financing the whole thing. Brp made over 10.3 billion us dollar last year, and are very diversified. Speed has one thing, sxs. He has to bend over backwards to make it right.
My 2023 canam maverick x3 max rs turbo rr 4 seater is running great at 2,600 miles. Maintenence (oil change and air filter change) at 500 miles. Changed belt at 2,000 miles (even though it looked good) knock on wood 🪵 my canam is running good still 👌
This industry is TERRIBLE about QC and warranty. My neighbor had a 22 Pro R that chucked a rod at just under 500 miles. Dealer tried to get Polaris to warranty an obvious defect and they gave him the middle finger, saying he over-revved it. He ended up selling it to the dealer and getting hosed on the deal, he bought a krx and hasnt been happier. Sucks to hear about your problems with the Mav R, hopefully it gets resolved for you! They sound like an amazing machine. I dont know how quality can be so low with all these brands and people knowingly and blindly buy them. Something has to change
Damn. That’s frustrating brother. Customer service is SOOO important when buying high-dollar items. I am a TH-camr who creates videos on paramotors, and I ALWAYS remind viewers to never overlook a company’s ability to take care of their customers. If they don’t, they’re all about the money and not their clients. Ps. Loved the comment on the omnipresent keyboard warriors. They’ll always have something to shit on.
So your Mav R and Pro R is faster. It’s broke down on months on end but it’s fast. My 2019 Honda Talon is still running and taking me out on the trails. I know that’s a low blow. It’s all in good fun I promise. Love y’all’s videos.
It's a shame that you guys can't get the Maverick fixed. I can't say enough good things about the outstanding service I got when I blew up my engine after the warranty was over.
@desertsxs I'm in New Brunswick. Probably not too helpful for your situation. I've never been brand loyal but I'm quite surprised CanAm doesn't have your back on this one. Our trail system allows up to 68'' machines only, the local dealership has only sold 3 MavR so far because of the restrictions.
I am really sorry to hear your issues with BRP. They have always been great to deal with for me when the dealer was trying to hose me. I had a 2014 that spun the primary right off the crank leaving the threaded end in the crank. Dealer (Ride Now in Gilbert AZ) tried to tell me BRP was not going to warranty it since it was 3 years old and that it would cost me $3500 to remove the engine and fix the clutch. I asked them to ask BRP again and they said they did and the answer was no. I called BRP and they told me they had told the dealer they would fix it and pay them to do so. The dealer was trying to double dip me! Needless to say, I went back to the dealer and made them fix it and BRP would cover it as promised. Got a sheepish look from the dealer but they did fix it. Dealers can suck. I hope BRP sees your video and gets on the ball for you.
I’ve had nothing but issues myself had a huge oil leak the 1st day I took it home keep in mind it’s never seen the dirt at this point. And after my 2nd ride my water pump started leaking. It’s currently in the shop getting repaired. BRP has been extremely difficult to deal with. Absolutely does not care about the customer.
Purchased a new Mav r less then 50 miles and power steering/ steering rack is blowing fuses not operating since I purchased currently at the dealer still waiting on them to resolve the issue
Thank you for posting this video. My buddy sent me the link tonight. We were talking about purchasing the Mav R in a few weeks and he texted saying he's staying away from Can Am after watching this video. After hearing about the lack of parts, dealership tech training, A arms breaking and not helping get credit or new ones after putting them on the so called Gen2, finish gaps (heard this in another can am review too) and Can Am customer service has totally convinced me in spite of the Mav R out performing all others, it's just not worth the head ache of dealing with Can Am. Even if they got the Mav R parts and other issues fixed. I just don't trust them. I also wanted to avoid Polaris because of how they treated Robbie Gordon, but appears they have the best overall rating for performance, reliability, and CS. We're headed to the dealer on Friday to talk to sales. I'm getting out of racing motorcycles due to arthritis that can't be resolved. So settling for 4 wheels. THe motorcycle brands don't have these issues. Easy to fix and hard to break them unless it's not maintaining them.
I wanted to go with the more easily fixable belt car, so I opted for a 23 X3 instead of the Mav R and now all of us p-drive clutch owners are having issues with the secondary spinning due to the primary not fully releasing at idle and possible alignment issues. BRP dealerships got a bulletin to replace the arm weights and spring cup in 2022 but this never fixed anything and all the new cars have the same issue. IBEXX claims the primary spring is binding and can be fixed with their $28 spring just requiring us to split the primary. Great for a 30-40k brand new car.
Was literally going next week to put a deposit down for the Maverick R 4 door. Now y’all got me second guessing and the Italian in me does not do well with customer service like this.
Sorry I got you feeling this way I do believe they are getting better but I’m still running into some inconsistencies with right now some run great some don’t.
I was about to buy a 24 , mav r , xrs smart shox dealer was set on 38,500 out the door is that an ok deal? The car has been sitting outside so some plastics are slightly faded and what not
CanAm about find out that their not to big to get social media outed. Also, the corporates (not just CanAm) need to do a better job of holding their dealerships accountable. It's like they just give out dealership licenses to anyone, not even checking if a place is qualified to sell and work on the stuff they sell.
I feel yea im at 400 miles with a failed head. They put a new head and head gasket it and its still failing. Im just going to work on it myself and get the bugs worked out myself. Its sucks and there customer service sucks.
I’m super stoked you guys did this episode! I’m in between a Pro R and Maverick R $50 K, well, close to it anyways, is a LOT of $ for a guy like me. Everyone keeps telling me to get the Pro XP because both of these other machines have had problems. I’d be pissed if I couldn’t ride.
@@kennybeaudrie9021 I haven’t had any issues or my close friends. I did have a ground not tightened down that made it seem like an electrical issue but just needed a nut tightened.
@@kennybeaudrie9021 polaris quality has actually gotten a lot better the last few years. As an owner of a 2015 vs a 24 the difference in quality is impressive fit and finish is top notch. If you're waiting yet a 25 pro r definitely can't beat they even have 1 with heated and cooled seats now. Also the body lines match up so much sleeker on the 25s. I almost ditched polaris until I seen their newer machines, I just have a regular 24xp 1k but it's been a solid machine and I'm not easy on it either.
This is what I ride bikes I can fix myself! I do all my work unless it welding and I got a buddy 2 houses down that does all that! He also changes and balances tires I do all the wrench work he puts the tire on and balances it with his machine! I keep fresh rubber on all my stuff all 4 cars and 3 bikes!
I work at a dealership, and yes, it's ridiculous. Brp parts are so far out, and when we get closer to the date of delivery, they push back the date another month. It's a damn joke over at brp right now for parts on all 24 models
I have 250mi on mine, 150mi of it has been light drivetrain break-in miles. No issues so far, but of course that's not a lot of miles 🤷♂. I have been invited to a Baja trip this winter and I am a little skeptical now. I don't want to break something like a bolt or an a-arm (even though I have the later '24 model) in the first 100 miles and then be totally screwed somewhere in Baja 😅
As much as BRP is dropping the ball on your Mav r, your dealership is the first line of defense! I work at a powersport dealership and when we encountered part delays that were months and months away, we got the manufacturer to pull production parts off the assembly line for the customer vehicle and ship them to us to avoid unruly customers. Your dealership needs to submit a case to BRP and get this resolved! They are the only ones who have the power to come up with a resolution
Good details guys. I did the EVP stage 1 tune and DCT tune. I don't like the DCT tune. mode 1 is too lazy and sport mode "2" is too aggressive, downshifts too fast, holds the rpm too long etc. I did 900 miles in baja last week with it. Not happy . Also had the tranny locked in Auto mode. Found a vid on how to unlock that and will do that shortly. Hopefully that works. I bought this rig in sept of last year and it was in the shop for 4 months with an engine than tranny leak. That got fixed. This thing rips but like you said and I'll say, they are not perfect and do have problems.
@@desertsxs for the time being it's fixed. It's a bit scary to hear about all your problems and I wasn't aware of so many problems from all the owners. I raced my x3 hard for many years and its a good utv. This one hopefully will get there. Good luck with yours.
Sucks to hear. I hope you finally get some resolution from it but if I had 50 K to spend, I definitely would go with the pro R at this point as much as I don’t like flammable Polaris unit. ;)
my brothers 2024 can am x3 has been in the shop for months. had a tick right when he bought it. has like 200 mioes on it. My 2024 yamaha yxz has been perfect. and I absolutley treat it like shit. I do change oil tho 1300 miles in 4 months.
Whats considered gen 1 and gen 2. I had transmission problems out of my first maverick r. It only had 66 miles. Instead of dealing with warranty and waiting months i traded it in. Lost 5k but 2nd car has been great so far
I don’t think they call it it gen 2 themselves we do. But the later models of 24 will have updates like the lower an arm being stronger and some little tweaks here and there
The PRO R is reliable, but my primary clutch (inner sheave) exploded and broke all other components including clutch box. No tune, no clutch kit. Did you see this clutch issues?
@@dingusflingus to be honest I have put fancy aftermarket billet clutches on my boosted pro r and The life span of these seem to be less but perform better
What is the problem with the water pumps? Failing due to quality, or is something else hurting the pumps? Is the delay of replacement pumps due to a new designed water pump?
I am guessing the speed ones you are talking about. Yes it was the first couple hundred ones with the issues but they have gotten better since then with reliability
Yuup, got a 2020 talon r on 35s no issues just had the valves adjusted at 400 hrs, still on stock axles stock steering box and stock motor, great machines😊
My 2019 talon 1000x 2 seater had problems. Front wheel drive would not work at 3000 miles. The whole wire harness replaced by warranty. Didn't fix it. Front transaxle replaced by warranty . Didn't fix it. electronic control module replaced fixed the problem. Talon sat in the shop for 5 months. Everything fixed. Now the transmission took a shit at 8,000 miles. Out of warranty now. Looking for a used tranny now
The constant lies. Dealer should just be straight up about it. Say they can't get a part and the machine is just sitting there instead of constantly lying and saying it's on the lift now, or it will be done in a couple days.
@thmike Some of the dealers don't pay or treat techs well. The good, trainable ones eventually leave. New techs are only parts changers, no experience yet or diagnostic skills. The dealer principals are very focused on sales, service is an afterthought and controlled expense.
@ I mean the "I'll fix that", or the "I have that part. Here you go." attitude that camp rzr is all about. The overwhelming good will of polaris compared to the, "I can't help you right now" of can am.
I have been very up in the air on whether I wanted to get a can-Am maverick r or Polaris pro R. I really like both cars before driving either one of them. I got the chance to drive both cars at camp Razor. When I got out of the Maverick R I can honestly say there was not one single thing about the car that I liked. I hated everything about it. When I got out of the pro R I can honestly say there was not one single thing that I did not like about it. I absolutely loved it. Just my personal opinion.
You guys are absolutely on point with everything you're saying. That sounds to me like pure honesty. You're being very respectful about it all. This is a very honorable video. Great job, guys. 🙏🙌👌
I have a talon and love the dct but wanted a higher performance machine. I would be furious if I couldn't get parts for a machine. I got a great deal on a top of the line x3 and bought that instead of the Mav R.
Definitely making me nervous I just bought a Mav R. I need to see if I can get the warranty extended. I also have a 2024 XP polaris that is intermittently throwing check engine lights since 500 miles. This must be why people are fed up with these brands. Never had one issue with my X3 though. Time to lawyer up these large corporations suck. Unfortunately we keep giving them our hard earned money.
The biggest issue is the cars have soo many electronics and complicate systems the technicians are not trained to diagnose. BRP does not train their techs, they just send sheets of instructions of what to do. This does not help the techs be a diagnostic mechanic.
Brp customer service sucks, my first purchase from brp a 2024 x3 turbo rr. Spent months in shop for mil light. Piss poor customer service. No district service manager to assist dealership with repairs.
@@desertsxsReally? Well I can’t say I negotiated with them because they told me this price the first time I called and I couldn’t get them to budge anymore. Ironically I found them while watching TH-cam because of some random video of someone saying they had buyer’s remorse because the price had come down so much lol. I had to zoom in and pause several times to see what the name of the dealer was on the door 😅. My $22 TH-cam subscription at that point paid off lol 😁👍
well I listened to you guys story and all I can do is pray for you that some day you will realise that god made honda and yamaha for people that want to be able to ride any time you want because they dont break down all the time and if they do you can quickly get parts .well my knees are getting sore so I cant pray for you any more today. so I am going out to ride my yamaha, LOL
They are nice but the only 2 cars right now worth buying for this channel are the PRO R or Mav R . Everything else is good at some stuff but those 2 are the best at them.
lol your poor knees haha. The pro r is reliable. But yes you have a valid point. I could just drive like miss daisy and they would Hold up but that’s not fun
@@desertsxs your just use to being the fastest guy out there and you are kinda of a adrenaline junky lol there is nothing wrong with that . I had the fastest car in my town back in the day so I know how it is I blew the motor once at 145 and 2 weeks later tot he day I was back up and running . I could not imagine waiting months. my yamaha only goes 72 but gets there pretty quick. and I am on trails not desert. one day I plan on getting out there and run side by side so I see how fast you guys really are I am sure its amazing .
I have spent thousands of dollars on my Can-Am. It’s the dealerships they’ll cancel your extended warranty if you do any upgrades. They’re pretty sorry.
I got my mav r in June of this year. Luckily I have had no problems with it yet. Although I’m just getting to 300 miles. Meh one parking lot slow roll over. Yes big rut lmao. But all is good. Sounds like he needs to sue the dealer and Brp. 7 months I ridiculous and the lying. lol. He’ll to the naw.
I have a 2024 Pro R that I have over 2K miles, ridden in sand, desert, mountains even snow. Zero issues. Every group ride we go on it always seems like the Can Am's are having issues. Overheating, broken A-Arms, burning oil and some other weird stuff. Both of my Brother in Laws have Pro R's, Zero issues. Can Am's are amazing machines, but they do seem to be more problematic. Sorry for your issues, hopefully BRP will get the message and get right with their customer service and QC.
Can-am has always been that way! Main problem is the tecks are not tecks at all their kids! Trust me I’ve worked at a polaris shop for 20+ years,I’m 55 “tecks” / kids were always asking me how to do certain tasks! Now I got my own shop in Alaska. All the dealers up here are silver spooned daddy bought me it. PUSSIES!
Y’all need to ask the boys at S3 power sports are they having problems with their cam am race team about getting parts to fix their Can-Am sponsored race car that they drive just about every month all over the Baja and King of the hammers Dustin Jones at S3 motorsports is the driver S3 motorsports is in Louisiana. Just hit them up and ask them questions. Maybe he might be able to make the concerns heard.
Sounds like more dealership issues. They are always more interested in make a new big sale over doing service. Which sucks, because service and support is what keeps repeat business coming back. Poor service and support create 1 time sales.
So friend of mine here in Havasu has had the same issue with BRP... 2 years now, his seadoo has been sitting at Anderson Powersports for a massive paint issue... He's done the same as you woth moving up the chain of command... they offered to have a local shop wrap it for him and call it good lol. Hes been going back and forth for 2 years now and they said they will give him a $5000 credit towards a new gtx 300 lmtd. His ski has 13hrs on it lol. They have had it basically the whole time he has owned it.
Yep sounds familiar I think I have seen him there as they point him out saying at least you aren’t that guy it’s been 2 years for him. As if that makes me feel better lol
@desertsxs Have you ever thought about taking it to a shop in PHX or CA? There's gott be some good warranty shops down there? Maybe Coyne? I bet there's some good info or suggests on Nick Farmers Desert Whips page... Too bad Guiboa doesn't do factory warranty work.
The big issue with your issues comes from brp. As a Canadian you would understand it's all about Quebec thinking and how they do things. We are 2 systems in Canada and the French way and the rest of us. They do make a great product in many ways but also one stuck within the Quebec system. Brp makes planes and trains too and they all suffer from the same issues.
@desertsxs I feel you on that for sure. It does come down to dealer in the end. If the dealer is willing to go to bat for you things happen. My front drive shaft sheered off at the divider. And the right dealer got it covered even after warranty expired and I only got the 6 month default warranty. Brp doesn't listen to its consumers but they will listen to the dealers way more! They just view consumers like cattle. Bring em in to feed.
I know the feeling. Can-Am has major issues with their units. I had a brand new 2023 Commander and had nothing but problems with it. Can-Am wouldn't fix any of the problems and told me, "That's just the way it is." I only had it for two months!! Can-Am's are overpriced pieces of junk!!!
Shoulda NAMED DROPPED all these dealers to straighten their customer service out.. that’s how you get straight with them lying and playing you as a fool
@@desertsxs.. sorry,.didn’t mean to call you a fool.. I woulda played it the same way.. I just meant, dropping names and making people responsible for telling lies (as to your friend camera left) will straighten a LOT of that BS up,.. make these people accountable for bad business practices.. that’s what the power of your viewership is for.. I was seriously looking to buy 1 of these.. now I’m not and reconsidering Thanks for all that u do
Sometimes these big corporations need a good class action lawsuit to put them in their place. I’ve never heard brp being so ignorant when it comes to their customers seems that different people own them now and they really don’t care about their customers anymore
You guys need to get with my dealer in Medford Oregon. I haven’t had issues with my car cause it’s brand new but he has personal told me issues that he has been able to push through brp…. call Ted at water world in Medford Oregon
@@desertsxs ted is the man and will do whatever it takes to get your car in and out as fast as possible, again i have not had any issues with my 4 seater yet but he said no matter what, bring it in and we will fix it.
Sounds like a combination of issues between dealer repair and manufacturer. i do agree that BRP is having horrible parts problem. But i would start a lawsuit and sue the dealership and BRP directly. There is lawyers that specialize this.
Not to mention that you $50,000 car is sitting outside getting weather checked for a year. Just getting its ass locked by the elements. Total bs. At least polairs does a recall on everything and realizes the issues and takes care of the customer.
I’m glad that you put this out. I hope BRP is paying attention as the industry is already projecting downward sales in 2025. This is the time to show that they take care of their customers and stand behind their cars.
Ya I have tried and tried with brp and got no where
Man. BRP definitely has some blame here, but the dealership is garbage
Ya it’s not just one person’s fault for sure
Sucks yall are going through that. I’ve got 950 miles on my Mav R, 650 of which have been tuned. No issues yet other than losing the gas cap cover and radiator cover. Broke 1 rear axle but I can’t blame can am for that, I’m running a very aggressive paddle and Olds whoops are gnarly this year.
The whoops are mean this year I agree axles are more self induced but ya some people aren’t having issues which is good because if you do parts are slim pickings still even after a year. I hope your stays together
Thanks for sharing! I was literally planning to purchase Monday, looks like I’ll be holding off or getting the Pro R.
Ya some people aren’t having much trouble but seems like the few that are just takes forever to get taken care of
I’m so glad I saw this because I was about to sell my Pro R Ultimate to buy a Maverick R. I’m taking my pro R off amarte place right now!!!!! Thanks for saying the truth!
Yw
I just paid $10k to have my Mav R transmission replaced after total failure because warranty wouldn't cover it. It was at the dealer for 4 months, it took BRP 3 months to send a new transmission off the assembly line to my dealer after repeatedly calling and bugging them. After hearing your BRP issues and wait times I guess my situation wasn't as bad, but I believe there are issues with the transmissions with manufactuer dates Oct,Nov,Dec 2023 because I have seen numerous other owners with total transmission failures built in during those months. Good luck to your guys.
Oh no why was it covered was it just after the 6 months or you a
Had it tuned?
Glad to hear the true about what's going on......Thank you
Yw I was trying to give everyone a chance to make it right but just never have
Sounds like a dealer issue to me. I am a technician at a brp dealer. Can am will release parts if a case is started. I had one with a leaking head gasket. Within 2 weeks received all parts and changed the motor. Good to go simple process. Find a different dealer.
Thank you for giving hope will have to do that in the future thanks
I know this episode is about mavrick r, but i just wanna say I will never go to another brand other than polaris, I had a 2022 pro xp that was a lemon that the dealer couldn't ever fix long story short polaris stepped up and bought back the machine for what I had in it and all accessories, they used a third party company and wrote me a check for every penny and now I have a 2024 pro r and love it
@@Tc.828-rpr nice I get cars have issues for but ya canam won’t offer anything just wants more money from me lol
Had a canam xrs smart shox it was a piece of crap belt blows up every 300 miles such a joke, now i have a rzr turbo r with 1300 miles zero issues still running the factory belt without a problem even tho i have 35s on it
@ wow that’s crazy you got that much life out of a belt
@@BlkGryTurboR newer polaris cars like the turbo r pro r and xp are geared much lower. My 24 xp has 1k miles on it now belt still looks brand new.
Eh wouldn’t say Polaris is immune to this issue… I’m currently dealing with my 2025 Polaris Pro R 4 Ultimate (which has 11.5 miles on it) sitting in service for the last 3 weeks… fault code C1097 vehicle steering alignment out of range… dealer tried realigning it and resetting sensors… hooked it up to the laptop to run diagnostics… received admin access from Polaris for ride command… that whole process took weeks… case was put in “researching status for 48 hours” twice… last week Polaris approved to replace the EPS… didn’t fix the issue dealer was at a loss at this point… Polaris came back saying we think we have a fix but the part isn’t in the system yet to order so we have to make a part number so that the dealer can order the part. Yesterday I received word that they got the part number and it’s been ordered but the part would be back ordered until February… the part is also the Suspension control module… today I got confirmation that my rig has been on a vehicle down status so the approved to send out the part but no eta since the ticket was only created today… so far I feel like a guinea pig for something they are just throwing parts at to try and fix…
It's sad. I really wanted one super bad. I was so close to giving my wife the Pro R and buying the Mav for myself. But I've just seen countless issues with them and can't justify buying one at this point.
Ya it’s frustrating for sure
At this point with the price of the cars and the reliability issues seems like a sand rail is a better option.
Starting to seem like it but I like doing everything else besides sand even tho that is my favorite place to ride
I am glad I bought my KRX 1000 3000 miles still stock belt just change my oil and beat the hell out of it. Yeah it's slower but I have followed rock bouncers with V8's with no problems and run the dunes with no issues.
Nice I feel Kawasaki has been really good with there customers
@@desertsxscan go wrong with any of the big 4 Japanese machines they are all near bullet proof!
Welcome to my world my Mav R is at…you guessed it Anderson Sports, after my local dealer changing all my fluids to prep for the AZPT ride. I had faults and found myself stranded in Parker, Az. The faults were transmission fluid pressure out of range and transmission pump failure.. After my dealer changed the fluid’s and I got the same fault the day after I returned and was told they put the proper amount of fluid in it but they topped it off? We have been waiting 3 weeks for BPR to decide what to do
IT’S STILL UNDER WARRANTY! FIX IT!
It will be a long journey as you can see they will all keep you on the edge of your seat as if something is going to happen and then 7 months tick by as for both of us. Very frustrating sorry for your pain I feel ya
Their tecks are kids! And can-am teck support is the worst when trouble shooting problems!
@@brentbeiler7051 ya they have told them to do dumb things as if it would fix it
“Jimmy crack corn and Can-Am don’t care”
@@RandyMcGarvey-x3o lol
I agree with these guys 100 percent. The speed has potential and his minimal investors are financing the whole thing. Brp made over 10.3 billion us dollar last year, and are very diversified. Speed has one thing, sxs. He has to bend over backwards to make it right.
Thanks
My 2023 canam maverick x3 max rs turbo rr 4 seater is running great at 2,600 miles. Maintenence (oil change and air filter change) at 500 miles. Changed belt at 2,000 miles (even though it looked good) knock on wood 🪵 my canam is running good still 👌
Awesome these x3 models seem to be pretty reliable in most cases
This industry is TERRIBLE about QC and warranty. My neighbor had a 22 Pro R that chucked a rod at just under 500 miles. Dealer tried to get Polaris to warranty an obvious defect and they gave him the middle finger, saying he over-revved it. He ended up selling it to the dealer and getting hosed on the deal, he bought a krx and hasnt been happier. Sucks to hear about your problems with the Mav R, hopefully it gets resolved for you! They sound like an amazing machine. I dont know how quality can be so low with all these brands and people knowingly and blindly buy them. Something has to change
Ya trying to make it aware
Damn. That’s frustrating brother. Customer service is SOOO important when buying high-dollar items. I am a TH-camr who creates videos on paramotors, and I ALWAYS remind viewers to never overlook a company’s ability to take care of their customers. If they don’t, they’re all about the money and not their clients.
Ps. Loved the comment on the omnipresent keyboard warriors. They’ll always have something to shit on.
lol thanks
So your Mav R and Pro R is faster. It’s broke down on months on end but it’s fast. My 2019 Honda Talon is still running and taking me out on the trails. I know that’s a low blow. It’s all in good fun I promise. Love y’all’s videos.
Terrible issues! I dont know how much is dealer or brp, but thank god in AZ we have Nash, who has always treated me great!
Ya good to know u think it is both parties but thanks for letting us know another spot
It's a shame that you guys can't get the Maverick fixed. I can't say enough good things about the outstanding service I got when I blew up my engine after the warranty was over.
Really what dealer. I’m glad you got yours fixed. I’m desperate for sure
@desertsxs I'm in New Brunswick. Probably not too helpful for your situation. I've never been brand loyal but I'm quite surprised CanAm doesn't have your back on this one. Our trail system allows up to 68'' machines only, the local dealership has only sold 3 MavR so far because of the restrictions.
@ oh ya the mav r is a wide car even out here in the open desert it gets tight sometimes
I am really sorry to hear your issues with BRP. They have always been great to deal with for me when the dealer was trying to hose me. I had a 2014 that spun the primary right off the crank leaving the threaded end in the crank. Dealer (Ride Now in Gilbert AZ) tried to tell me BRP was not going to warranty it since it was 3 years old and that it would cost me $3500 to remove the engine and fix the clutch. I asked them to ask BRP again and they said they did and the answer was no. I called BRP and they told me they had told the dealer they would fix it and pay them to do so. The dealer was trying to double dip me! Needless to say, I went back to the dealer and made them fix it and BRP would cover it as promised. Got a sheepish look from the dealer but they did fix it. Dealers can suck. I hope BRP sees your video and gets on the ball for you.
Ya I think we are getting taken care of now
Thanks
No way! Dang I go to that ride now!
@@stick8294 what one ? In what town
@@desertsxsThe Ride now in Gilbert off the 202 and Gilbert Rd
@ thanks
I’ve had nothing but issues myself had a huge oil leak the 1st day I took it home keep in mind it’s never seen the dirt at this point. And after my 2nd ride my water pump started leaking. It’s currently in the shop getting repaired. BRP has been extremely difficult to deal with. Absolutely does not care about the customer.
Dang that sucks sorry but ya I’m hoping this brings some awareness to get everyone taken care of more seriously
Purchased a new Mav r less then 50 miles and power steering/ steering rack is blowing fuses not operating since I purchased currently at the dealer still waiting on them to resolve the issue
Oh dang sorry to hear that
If you don’t want to wait, it’s a wire pinched trace steering rack wires you’ll find it.
@ I think most of the issues stem from the wiring being pinched
But they don’t want to run with that info
They told me it’s from user error explained that since I purchased the car it’s had issues with the steering components
I am torn now between the Mav R XRS and the Polaris Pro R Ultimate... Now what?
Thank you for posting this video. My buddy sent me the link tonight. We were talking about purchasing the Mav R in a few weeks and he texted saying he's staying away from Can Am after watching this video. After hearing about the lack of parts, dealership tech training, A arms breaking and not helping get credit or new ones after putting them on the so called Gen2, finish gaps (heard this in another can am review too) and Can Am customer service has totally convinced me in spite of the Mav R out performing all others, it's just not worth the head ache of dealing with Can Am. Even if they got the Mav R parts and other issues fixed. I just don't trust them. I also wanted to avoid Polaris because of how they treated Robbie Gordon, but appears they have the best overall rating for performance, reliability, and CS. We're headed to the dealer on Friday to talk to sales. I'm getting out of racing motorcycles due to arthritis that can't be resolved. So settling for 4 wheels. THe motorcycle brands don't have these issues. Easy to fix and hard to break them unless it's not maintaining them.
Ya right now Polaris pro r is most reliable along with performance. IMO
What production dates separate gen 1 and Gen 2
Not sure on dates lower a arm will be visible that it’s stronger
I wanted to go with the more easily fixable belt car, so I opted for a 23 X3 instead of the Mav R and now all of us p-drive clutch owners are having issues with the secondary spinning due to the primary not fully releasing at idle and possible alignment issues. BRP dealerships got a bulletin to replace the arm weights and spring cup in 2022 but this never fixed anything and all the new cars have the same issue. IBEXX claims the primary spring is binding and can be fixed with their $28 spring just requiring us to split the primary. Great for a 30-40k brand new car.
Oh dang I had herd the p clutch was good
Was literally going next week to put a deposit down for the Maverick R 4 door. Now y’all got me second guessing and the Italian in me does not do well with customer service like this.
Sorry I got you feeling this way I do believe they are getting better but I’m still running into some inconsistencies with right now some run great some don’t.
In the market for my first sxs. I guess it's not going to be a Can-Am.
Ya its an awesome car if it holds together but ya
I was about to buy a 24 , mav r , xrs smart shox dealer was set on 38,500 out the door is that an ok deal? The car has been sitting outside so some plastics are slightly faded and what not
Not sure what best deals are right now. I would do some looking to see if
CanAm about find out that their not to big to get social media outed. Also, the corporates (not just CanAm) need to do a better job of holding their dealerships accountable. It's like they just give out dealership licenses to anyone, not even checking if a place is qualified to sell and work on the stuff they sell.
For sure
So its not just the Speeds that have issues with new models???
Nope I think most due definitely some brands have more issues than others. I would say the pro r has been pretty good out of the box.
Robby was leaving a lot of his customers out for dry unfortunately just can’t look past that. Was waiting on parts for an entire year!
Oh dang that’s not cool all of my friends got parts for there’s
I feel yea im at 400 miles with a failed head. They put a new head and head gasket it and its still failing. Im just going to work on it myself and get the bugs worked out myself. Its sucks and there customer service sucks.
Oh dang ya that does suck sorry
I’m super stoked you guys did this episode! I’m in between a Pro R and Maverick R
$50 K, well, close to it anyways, is a LOT of $ for a guy like me. Everyone keeps telling me to get the Pro XP because both of these other machines have had problems. I’d be pissed if I couldn’t ride.
Pro r is solid yw
@ lol
I’ve heard they’ve had electric issues and drive shaft issues. I want a Pro R … just hope I don’t have any problems
@@kennybeaudrie9021 I haven’t had any issues or my close friends. I did have a ground not tightened down that made it seem like an electrical issue but just needed a nut tightened.
@@kennybeaudrie9021 polaris quality has actually gotten a lot better the last few years. As an owner of a 2015 vs a 24 the difference in quality is impressive fit and finish is top notch. If you're waiting yet a 25 pro r definitely can't beat they even have 1 with heated and cooled seats now. Also the body lines match up so much sleeker on the 25s. I almost ditched polaris until I seen their newer machines, I just have a regular 24xp 1k but it's been a solid machine and I'm not easy on it either.
What was wrong with the mav r that had the engine replaced
Went to start and it wouldn’t start come to find it was locked up
That’s why you go to COYNE POWERSPORTS
Thanks
Thinking of changing my mine to a krx
@@scotcorwin5950 has yours had a lot of issues?
This is what I ride bikes I can fix myself! I do all my work unless it welding and I got a buddy 2 houses down that does all that! He also changes and balances tires I do all the wrench work he puts the tire on and balances it with his machine! I keep fresh rubber on all my stuff all 4 cars and 3 bikes!
Smart choice
I work at a dealership, and yes, it's ridiculous. Brp parts are so far out, and when we get closer to the date of delivery, they push back the date another month. It's a damn joke over at brp right now for parts on all 24 models
Ya I would love to see how to figure this stuff out
I have a rs1 2018 and no issues at all but the clutching sucks but i finally got it straightened out
Ya nice
Whats the cutoff date for the gen 1 cars? How do we know if the car is a gen1 or gen2?
I hope they fix your car soon
Look at that lower a arm if it’s thicker it’s the newer gen they have been making updates so I don’t know when they went into effect
I have 250mi on mine, 150mi of it has been light drivetrain break-in miles. No issues so far, but of course that's not a lot of miles 🤷♂. I have been invited to a Baja trip this winter and I am a little skeptical now. I don't want to break something like a bolt or an a-arm (even though I have the later '24 model) in the first 100 miles and then be totally screwed somewhere in Baja 😅
@@exotichotshot7221 ya I have the worst luck with something dumb breaking at the beginning of a race
I seen this video like the week after buying a smart shox model. So far 140 miles
Ya some seem to run really good and can take a beating. Hope you got a good one.
Class action lawsuit might fix a few of the issues. The a arms are a safety issue. 😊
Ya they did beef them up later but first gen ones are weak
As much as BRP is dropping the ball on your Mav r, your dealership is the first line of defense! I work at a powersport dealership and when we encountered part delays that were months and months away, we got the manufacturer to pull production parts off the assembly line for the customer vehicle and ship them to us to avoid unruly customers. Your dealership needs to submit a case to BRP and get this resolved! They are the only ones who have the power to come up with a resolution
You guys are the spitting image of what dealer should do. That is awesome what is your dealership.
Let’s send you more business
Good details guys. I did the EVP stage 1 tune and DCT tune. I don't like the DCT tune. mode 1 is too lazy and sport mode "2" is too aggressive, downshifts too fast, holds the rpm too long etc. I did 900 miles in baja last week with it. Not happy . Also had the tranny locked in Auto mode. Found a vid on how to unlock that and will do that shortly. Hopefully that works. I bought this rig in sept of last year and it was in the shop for 4 months with an engine than tranny leak. That got fixed. This thing rips but like you said and I'll say, they are not perfect and do have problems.
Ya I’m glad you got if fixed
@@desertsxs for the time being it's fixed. It's a bit scary to hear about all your problems and I wasn't aware of so many problems from all the owners. I raced my x3 hard for many years and its a good utv. This one hopefully will get there. Good luck with yours.
Not relevant to this conversation but I have to ask what was your Pro R's top speed when you had it stock?
About 90 but that last 10 mph took a minute so usually you ran out of straight rd
Sucks to hear. I hope you finally get some resolution from it but if I had 50 K to spend, I definitely would go with the pro R at this point as much as I don’t like flammable Polaris unit. ;)
The flammable thing is from older models way back not a thing anymore
my brothers 2024 can am x3 has been in the shop for months. had a tick right when he bought it. has like 200 mioes on it. My 2024 yamaha yxz has been perfect. and I absolutley treat it like shit. I do change oil tho 1300 miles in 4 months.
Ya dang
How much of that is the dealer and not Can Am? Just asking. I have no Idea.
I think it could be both but I have talked to both of them and we are all on the same email neither is stepping up
It’s 90% dealer fault and 10% BRP for the actual missing inventory
Whats considered gen 1 and gen 2. I had transmission problems out of my first maverick r. It only had 66 miles. Instead of dealing with warranty and waiting months i traded it in. Lost 5k but 2nd car has been great so far
I don’t think they call it it gen 2 themselves we do. But the later models of 24 will have updates like the lower an arm being stronger and some little tweaks here and there
The PRO R is reliable, but my primary clutch (inner sheave) exploded and broke all other components including clutch box. No tune, no clutch kit. Did you see this clutch issues?
I didn’t but we did have one friend blow his clutch up but he was running crazy massive paddles. To big for the car
Polaris China cast junk . For the prices these should come with billet clutches
@@dingusflingus to be honest I have put fancy aftermarket billet clutches on my boosted pro r and
The life span of these seem to be less but perform better
So what happened to the water pump
He called in some favors and got one eventually
What is the problem with the water pumps? Failing due to quality, or is something else hurting the pumps? Is the delay of replacement pumps due to a new designed water pump?
@@toddcunningham2410 from what I herd. They are making a new one since the original was failing
What production numbers do you guys have? Sounds like you have some of the first hundred built.
I am guessing the speed ones you are talking about. Yes it was the first couple hundred ones with the issues but they have gotten better since then with reliability
@desertsxs what maverick R production numbers do you have. Last few digits of the vin.
@ oh I’ll have to look but they are all very early models
Us die hard Honda guys just sitting here sipping our tea ...
lol ya
Yuup, got a 2020 talon r on 35s no issues just had the valves adjusted at 400 hrs, still on stock axles stock steering box and stock motor, great machines😊
My 2019 talon 1000x 2 seater had problems. Front wheel drive would not work at 3000 miles. The whole wire harness replaced by warranty. Didn't fix it. Front transaxle replaced by warranty . Didn't fix it. electronic control module replaced fixed the problem. Talon sat in the shop for 5 months. Everything fixed. Now the transmission took a shit at 8,000 miles. Out of warranty now. Looking for a used tranny now
WHAT IS THE DEALER DO NOT HIDE IT
It’s Anderson in Lake Havasu
They wanted $20,000 down on a 2024 x3. Went to Polaris down the street got me a 2024 turbo no issue. Same day.
John is right
You got to show up with your lawyers to these dealers. BTW who are these dealers? The community needs to know
How is it a dealer issue tho? They cannot fix anything they don’t have parts for!
The constant lies. Dealer should just be straight up about it. Say they can't get a part and the machine is just sitting there instead of constantly lying and saying it's on the lift now, or it will be done in a couple days.
@thmike Some of the dealers don't pay or treat techs well. The good, trainable ones eventually leave. New techs are only parts changers, no experience yet or diagnostic skills. The dealer principals are very focused on sales, service is an afterthought and controlled expense.
You said you know what s the problem with the trans? Can you tell me?
Wiring harness has been the problem most of the time
@desertsxs ok 👍
@@desertsxs Steering wheel controls harness? I heard the wheel buttons make changes by itself. Not a good thing if the car is in motion
@@Duner-f4n for sure scary
This episode right after camp RZR. Can you imagine a camp maverick? But I guess that's every weekend. Come on brp.
lol they have a really big set up
There durning camp rzr themselves
@ I mean the "I'll fix that", or the "I have that part. Here you go." attitude that camp rzr is all about. The overwhelming good will of polaris compared to the, "I can't help you right now" of can am.
@@aw9680 oh ya for sure
Do you have any other cars right now? Or just the Mav R thats out of commission? You drive that built RZR of yours on the Yucca Property?
I have my built pro r ill take that to the track
I bet that’s so infuriating. Can’t believe that have NO parts for these things. Insane
Ya it’s crazy that they aren’t in stock
I wonder if it's the canam specific dealers
I think some dealers are better than others for sure
I have been very up in the air on whether I wanted to get a can-Am maverick r or Polaris pro R. I really like both cars before driving either one of them. I got the chance to drive both cars at camp Razor. When I got out of the Maverick R I can honestly say there was not one single thing about the car that I liked. I hated everything about it. When I got out of the pro R I can honestly say there was not one single thing that I did not like about it. I absolutely loved it. Just my personal opinion.
Mav r does take some time to get used too but yes pro r is great all across the board easy to drive get in and go
You guys are absolutely on point with everything you're saying. That sounds to me like pure honesty. You're being very respectful about it all. This is a very honorable video. Great job, guys. 🙏🙌👌
Thanks I appreciate it
I have a talon and love the dct but wanted a higher performance machine. I would be furious if I couldn't get parts for a machine. I got a great deal on a top of the line x3 and bought that instead of the Mav R.
Nice the deals were great on the x3 when the mav came out
Definitely making me nervous I just bought a Mav R. I need to see if I can get the warranty extended. I also have a 2024 XP polaris that is intermittently throwing check engine lights since 500 miles. This must be why people are fed up with these brands. Never had one issue with my X3 though. Time to lawyer up these large corporations suck. Unfortunately we keep giving them our hard earned money.
Ya I get issues happen but fixed timely is important
I order a arm Bushing for their new outlander 700, it took 1½ month to get them...
That’s crazy that don’t seem to have parts In stock for anything
The biggest issue is the cars have soo many electronics and complicate systems the technicians are not trained to diagnose. BRP does not train their techs, they just send sheets of instructions of what to do. This does not help the techs be a diagnostic mechanic.
I agree
Brp customer service sucks, my first purchase from brp a 2024 x3 turbo rr. Spent months in shop for mil light. Piss poor customer service. No district service manager to assist dealership with repairs.
Ya I’m seeing a big disconnect from some dealers to other dealers that know what to do and some don’t or greed gets in the way
I'm gonna say speed will take care of people with a platform but not so sure about the everyday customer.
Ya sometimes that can help speed the process I know
Polaris did the same thing on the XP1000s. They knew they had a problem with bad bearings in the transmission.
Ya sometimes the light needs to be shed for changes to happen
Is this Anderson in N. Havasu? If so I drove down from CO to get my Mav-R from there, they had the best price $27,999 🤫
Wow that’s crazy I have never been able to get a deal from them.
@@desertsxsReally? Well I can’t say I negotiated with them because they told me this price the first time I called and I couldn’t get them to budge anymore. Ironically I found them while watching TH-cam because of some random video of someone saying they had buyer’s remorse because the price had come down so much lol. I had to zoom in and pause several times to see what the name of the dealer was on the door 😅. My $22 TH-cam subscription at that point paid off lol 😁👍
@@exotichotshot7221what model Mav R did you get for they price?!
well I listened to you guys story and all I can do is pray for you that some day you will realise that god made honda and yamaha for people that want to be able to ride any time you want because they dont break down all the time and if they do you can quickly get parts .well my knees are getting sore so I cant pray for you any more today. so I am going out to ride my yamaha, LOL
They are nice but the only 2 cars right now worth buying for this channel are the PRO R or Mav R . Everything else is good at some stuff but those 2 are the best at them.
lol your poor knees haha.
The pro r is reliable. But yes you have a valid point. I could just drive like miss daisy and they would
Hold up but that’s not fun
@@desertsxs your just use to being the fastest guy out there and you are kinda of a adrenaline junky lol there is nothing wrong with that . I had the fastest car in my town back in the day so I know how it is I blew the motor once at 145 and 2 weeks later tot he day I was back up and running . I could not imagine waiting months. my yamaha only goes 72 but gets there pretty quick. and I am on trails not desert. one day I plan on getting out there and run side by side so I see how fast you guys really are I am sure its amazing .
@ I do love the fun of a yxz. Just needs more suspension to go fast in this rough terrain out here.
Krx ❤
After seeing all the transmission issues, I sure am glad my Pro R has a belt.
Seems like it’s mostly dealer issues.
Ya
I have spent thousands of dollars on my Can-Am. It’s the dealerships they’ll cancel your extended warranty if you do any upgrades. They’re pretty sorry.
Why would you modify any vehicle and NOT expect issues?
We haven’t done any mods that would hurt the utv. The pro r we have and understand potential problems
Kawasaki way overlooked
Reliable and best warranty. Probably wont even have to use it
Kawasaki is awesome in that department we just need a little more speed for the area of where we ride.
this is mostly a dealer issue. Who is the dealer so we can avoid them.
I said it but I think was a wake up call things are probably going to change I think
I’ll still probably get one next year but this sucks to hear.
I think over time it will get better for sure I would be tempted in a year also
I got my mav r in June of this year. Luckily I have had no problems with it yet. Although I’m just getting to 300 miles. Meh one parking lot slow roll over. Yes big rut lmao. But all is good. Sounds like he needs to sue the dealer and Brp. 7 months I ridiculous and the lying. lol. He’ll to the naw.
lol ya sometimes we make dumb mistakes haha
I have a 2024 Pro R that I have over 2K miles, ridden in sand, desert, mountains even snow. Zero issues. Every group ride we go on it always seems like the Can Am's are having issues. Overheating, broken A-Arms, burning oil and some other weird stuff. Both of my Brother in Laws have Pro R's, Zero issues. Can Am's are amazing machines, but they do seem to be more problematic. Sorry for your issues, hopefully BRP will get the message and get right with their customer service and QC.
Ya I’m with you on that I have talked to bro many times and it’s just broken promises I don’t think they care but we will see
Can-am has always been that way! Main problem is the tecks are not tecks at all their kids! Trust me I’ve worked at a polaris shop for 20+ years,I’m 55 “tecks” / kids were always asking me how to do certain tasks! Now I got my own shop in Alaska. All the dealers up here are silver spooned daddy bought me it. PUSSIES!
Ya I think some real training needs to happen
What sucks is to spend that much and keep making payments for it to not be fixable especially if it’s out of commission for multiple months
Ya very frustrating for sure
Y’all need to ask the boys at S3 power sports are they having problems with their cam am race team about getting parts to fix their Can-Am sponsored race car that they drive just about every month all over the Baja and King of the hammers Dustin Jones at S3 motorsports is the driver S3 motorsports is in Louisiana. Just hit them up and ask them questions. Maybe he might be able to make the concerns heard.
We got there ears with this video many phone calls. I hope that this helps get things taken care of for the weekend warriors
You can only say "sorry" so many times until you sound like the boy who cried wolf.
Do I seem like I cried wolf ? Or you saying can am just says sorry and does nothing?
@@desertsxsI think he’s mixing up metaphors.
Sorry only goes so far to me.
@@hotshtsr20 ya I think so too
@ Are the updated ‘25 parts available? Making sure you’re not stuck in the Autozone “uh, yeah/make/model dude” logic error. 😂
Sounds like more dealership issues. They are always more interested in make a new big sale over doing service. Which sucks, because service and support is what keeps repeat business coming back. Poor service and support create 1 time sales.
Ya tough but we will
Get it figured soon I think
Start a class action lawsuit. I bet a lot of people will join in I know I would. Luv my car but to many issues.
Oh dang what has gone wrong with yours ? Looks good btw. Filling out a saferproducts.gov form will get some awareness
All the parts are going to the factory race teams. Small teams can't even get any support to fix broken cars..
Ya I haven’t ever understood that but seems to happen a lot
So friend of mine here in Havasu has had the same issue with BRP... 2 years now, his seadoo has been sitting at Anderson Powersports for a massive paint issue... He's done the same as you woth moving up the chain of command... they offered to have a local shop wrap it for him and call it good lol. Hes been going back and forth for 2 years now and they said they will give him a $5000 credit towards a new gtx 300 lmtd. His ski has 13hrs on it lol. They have had it basically the whole time he has owned it.
Yep sounds familiar I think I have seen him there as they point him out saying at least you aren’t that guy it’s been 2 years for him. As if that makes me feel better lol
@desertsxs Have you ever thought about taking it to a shop in PHX or CA? There's gott be some good warranty shops down there? Maybe Coyne? I bet there's some good info or suggests on Nick Farmers Desert Whips page... Too bad Guiboa doesn't do factory warranty work.
The big issue with your issues comes from brp. As a Canadian you would understand it's all about Quebec thinking and how they do things. We are 2 systems in Canada and the French way and the rest of us. They do make a great product in many ways but also one stuck within the Quebec system. Brp makes planes and trains too and they all suffer from the same issues.
That’s interesting. They just don’t really seem to care I feel
@desertsxs I feel you on that for sure. It does come down to dealer in the end. If the dealer is willing to go to bat for you things happen. My front drive shaft sheered off at the divider. And the right dealer got it covered even after warranty expired and I only got the 6 month default warranty. Brp doesn't listen to its consumers but they will listen to the dealers way more! They just view consumers like cattle. Bring em in to feed.
@@kevinstrekkie that’s good to know thanks
I know the feeling. Can-Am has major issues with their units. I had a brand new 2023 Commander and had nothing but problems with it. Can-Am wouldn't fix any of the problems and told me, "That's just the way it is." I only had it for two months!! Can-Am's are overpriced pieces of junk!!!
Ya that sucks
Sad, sad that you do not sue BRP & Anderson.
I’m looking into some stuff
Thought BRP was the best one and was gonna get a 4 seater. Scratch that for me. Im now gonna look at RZR or CF Moto
Ya I’m curious how the cf moto does compared to others
Shoulda NAMED DROPPED all these dealers to straighten their customer service out..
that’s how you get straight with them lying and playing you as a fool
It is on there changes are being made already I can tell
@@desertsxs.. sorry,.didn’t mean to call you a fool.. I woulda played it the same way..
I just meant, dropping names and making people responsible for telling lies (as to your friend camera left) will straighten a LOT of that BS up,.. make these people accountable for bad business practices.. that’s what the power of your viewership is for..
I was seriously looking to buy 1 of these.. now I’m not and reconsidering
Thanks for all that u do
@@Bike-Hook yw I hope this helps customers
Sometimes these big corporations need a good class action lawsuit to put them in their place. I’ve never heard brp being so ignorant when it comes to their customers seems that different people own them now and they really don’t care about their customers anymore
Hopefully we can get them back to caring for sure
You guys need to get with my dealer in Medford Oregon. I haven’t had issues with my car cause it’s brand new but he has personal told me issues that he has been able to push through brp…. call Ted at water world in Medford Oregon
@@Aunebros okay thank you
@@desertsxsfor the record this is the dealer I use 😉👍
@@Utv_night_ride_r okay thanks Corey I’ll look into it thanks
@@desertsxs ted is the man and will do whatever it takes to get your car in and out as fast as possible, again i have not had any issues with my 4 seater yet but he said no matter what, bring it in and we will fix it.
@@Aunebros awesome that’s customer service
Sounds like u need a new dealer.
Ya it’s hard to know untill months later what the issue is
Sounds like a combination of issues between dealer repair and manufacturer. i do agree that BRP is having horrible parts problem. But i would start a lawsuit and sue the dealership and BRP directly. There is lawyers that specialize this.
Ya some are reaching out because of this
Not to mention that you $50,000 car is sitting outside getting weather checked for a year. Just getting its ass locked by the elements. Total bs. At least polairs does a recall on everything and realizes the issues and takes care of the customer.
Ya people hate on recalls but it also means they are taking care of the customers vs hiding issues
The sun in Havasu is brutal, that car has aged 5yrs this summer in that lot Fer sure.
@ ya for sure