THINGS YOU SHOULD KNOW AND LEARN when starting in IT Support

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  • เผยแพร่เมื่อ 21 ธ.ค. 2024

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  • @xxdohkooxx
    @xxdohkooxx 2 ปีที่แล้ว +68

    Hello, can you make a video of the most common tickets you get and their solutions? Do you have a Discord server people can join?

    • @EastCharmer
      @EastCharmer  2 ปีที่แล้ว +24

      hello there!! ok sure I can make a video of that. I am planning to make a discord server soon I think that's a great idea. Thank you so much and I'll keep you posted when I make a discord server

    • @zhen86
      @zhen86 4 หลายเดือนก่อน +3

      Most common will be reset password

    • @EastCharmer
      @EastCharmer  4 หลายเดือนก่อน +1

      @@zhen86 That's is true!!!

    • @rubytech6819
      @rubytech6819 3 หลายเดือนก่อน +1

      I want to work to IT job industry.But I don’t know how to start .

    • @reigningstars4589
      @reigningstars4589 2 หลายเดือนก่อน +3

      ​@rubytech6819
      Take an IBM or Google IT support course for a cert

  • @nunez2717
    @nunez2717 29 วันที่ผ่านมา +6

    "Such good videos! Keep up the good work! I'm a little late to this one, but I think one of the biggest things lacking in those seeking to get into IT is soft skills. I've been doing this for a long time, and I can't tell you how many times people have come up to me, telling me how refreshing it is to have me provide IT services. They say the last IT people were rude, too quiet, or never responded at all. At the end of the day, the people I provide IT support for-they are the customers! Treat them with professional courtesy and enable them to solve some of their own problems by teaching them how to fix some of their issues. You don't have to go crazy with it, but show them that you care.
    And with those who give you attitude, understand that they may be having a bad day. Keep your cool. Sympathize with them and reassure them that you will do everything you can to get them working. All of this is to say: know how to talk to people and don't belittle them. They will appreciate you so much more, and you will have a long-lasting, satisfying career."

    • @JJFlores197
      @JJFlores197 28 วันที่ผ่านมา

      Well said! Soft skills are definitely important especially in customer-facing roles. Its something I learned rather quickly in my first IT job 6 years ago. You can be the best technician in the world, but it doesn't mean anything if you can't effectively communicate with the people you are supporting.

    • @EastCharmer
      @EastCharmer  27 วันที่ผ่านมา +1

      Thank you! Yes this was uploaded like 4-5 years ago and I made an updated one recently. I agree with you a 100%. IT isn't just about technical stuff. It's providing a service. And yes you're right! Treat them well and they will gladly comply and cooperate.
      I also made a video about soft skills in IT and maybe I can make another one about how to deal with people

  • @BIGPEPON-ys5zl
    @BIGPEPON-ys5zl หลายเดือนก่อน +7

    as an IT support you should also know basic troubleshooting of outlook, install software and hardware and crimping straight through cable and crossover

    • @EastCharmer
      @EastCharmer  หลายเดือนก่อน

      Yes great addition, but the crimping can vary because most companies just buy cat cables now.

  • @davidcenteno6225
    @davidcenteno6225 ปีที่แล้ว +10

    Great. I really need to watch this video, this is the one I've been looking for this whole time.

    • @EastCharmer
      @EastCharmer  ปีที่แล้ว

      Glad you liked the video!!

  • @sharonvaleska4004
    @sharonvaleska4004 2 ปีที่แล้ว +14

    Thank you very much for your contribution! It helps me a lot to expand my vocabulary

    • @EastCharmer
      @EastCharmer  2 ปีที่แล้ว

      you're very welcome!! I'm so glad the video helped!

  • @denk29
    @denk29 ปีที่แล้ว +8

    Thanks for reminding me about the Active directory, the company I'm interning with uses it.😅😊

    • @EastCharmer
      @EastCharmer  ปีที่แล้ว +1

      You're very welcome! Oh nice! It's really commonly used if the company is managing majority of Windows machines

  • @rmo9808
    @rmo9808 ปีที่แล้ว +39

    Try to figure out the industry you're applying for an IT job in. A law office has different needs than a manufacturing plant.

    • @EastCharmer
      @EastCharmer  ปีที่แล้ว +16

      yeah that's true. but when you're starting out with little to no experience, you really can't be picky yet and would go for anything that will give you experience. especially now that it's very competitive even for entry level. Also, almost everything I said in the video are basic systems and concepts that are universal to whatever industry you'll be working with like every company has an OS , internet etc

    • @batman6540
      @batman6540 3 หลายเดือนก่อน +1

      This was very basic and if you dont know about all of this when you wake up at 3am you better search for something else than IT

  • @Justchillon
    @Justchillon 4 หลายเดือนก่อน +3

    Wow, that's impressive, most of the things I need.❤️🙏

    • @EastCharmer
      @EastCharmer  4 หลายเดือนก่อน

      Thank you very much!!

  • @amirhosseinizand8751
    @amirhosseinizand8751 2 ปีที่แล้ว +9

    I didn't expect such a great vidoe. Thank you. 🙏🌹

    • @EastCharmer
      @EastCharmer  2 ปีที่แล้ว +1

      oh thanks!! I'm glad you liked it!

  • @dj_paultuk7052
    @dj_paultuk7052 9 หลายเดือนก่อน +1

    Having recently put out an RFP for a new MSP / Service desk. Its just shocking that many IT support people do not have a clue about ITIL.

  • @gragvar
    @gragvar ปีที่แล้ว +6

    Thank you for the video! I have an interview coming up for an I.T. job this is all new to me. So thank you for the video 😊

    • @EastCharmer
      @EastCharmer  ปีที่แล้ว +2

      Good luck on your interview. the advise I always give to people is it's better to overprepare. Glad this video helped!

    • @gragvar
      @gragvar ปีที่แล้ว +8

      @EastCharmer Hi! I got the job! It's more in PC set up than actual tech support like you. But I got the job, so thank you! 😊

    • @marthguim6162
      @marthguim6162 ปีที่แล้ว +1

      Eyyyy! 🔥

    • @abilashaabi3265
      @abilashaabi3265 ปีที่แล้ว

      hey,congrats on your job,what domain u gor selected into,what courses u did ,and to prepare ,can u say for a beginner
      @@gragvar

  • @mirahsan2
    @mirahsan2 ปีที่แล้ว +35

    add one: communication. knowing how to both deal with people, handle them, and most importantly being patient with both your managers, co workers, and end users/customers is very critical. cause THEY WON'T BE PATIENT WITH YOU! 🤣

    • @EastCharmer
      @EastCharmer  ปีที่แล้ว +4

      That is true!! Maybe I can make a video on the soft skills needed too. And yes communication is a huge thing and working in IT isn't just about working on computers anymore. And you do need patience lol and learn how to communicate even if users are rude to you lol

  • @flexcode01
    @flexcode01 5 หลายเดือนก่อน +2

    A nice video and thank you for your time for explaining the basic knowledge people who desire the job for IT Support need to know before embracing the field. but i suggest if you could also explain about Troubleshooting, to give different problems IT Support receive and how to they solve those problems and how they find a solution and deal with it.

    • @EastCharmer
      @EastCharmer  5 หลายเดือนก่อน +1

      You're welcome and thanks as well! Yes I have a playlist of IT tickets and how we solve them. I'll keep uploading tickets too on the channel

  • @ritasanter
    @ritasanter ปีที่แล้ว +3

    You are amazing. Thanks a lot!

    • @EastCharmer
      @EastCharmer  ปีที่แล้ว

      Thanks for the kind words! You're very welcome!

  • @ZinekaKallaya
    @ZinekaKallaya ปีที่แล้ว +4

    Thank you for this helpful tutorial!

    • @EastCharmer
      @EastCharmer  ปีที่แล้ว

      You're very welcome!! Glad you liked it!

  • @rafaelrivera3100
    @rafaelrivera3100 3 ปีที่แล้ว +10

    Hi, I’ve been offered an entry level IT Specialist interview and I would like to know more tips on succeeding in this position.

    • @EastCharmer
      @EastCharmer  3 ปีที่แล้ว +17

      Nice!!! One tip is just really have strong troubleshooting skills coz we fix and resolve things most of the time. And when you get stuck in something, google really becomes your bestfriend. And when troubleshooting, ask for open ended questions that would help narrow down the issue. And keep on learning new skills and research

  • @jessemorris8691
    @jessemorris8691 ปีที่แล้ว +1

    You need to make the black screen bigger to be able to see what is written.

  • @malikahmcnair7401
    @malikahmcnair7401 10 หลายเดือนก่อน +1

    Hello , love your content. I would like to make a blog / website showcasing the knowledge I have in IT support/specialist. What are some projects I can do to put on my blog /website ?

    • @EastCharmer
      @EastCharmer  10 หลายเดือนก่อน

      Hello! Thank you so much! Here are some project ideas you can do:
      Windows Server Project
      - Install Roles: DHCP, Active Directory, WSUS
      - Organizational Unit (OU) Structure
      - Group Policy Objects (GPOs)
      - Deploy a Certificate Authority (CA)

  • @tiktokeu1291
    @tiktokeu1291 2 ปีที่แล้ว +6

    Please make more like this and also can you show us how we can do PC setup or phone setup please

    • @EastCharmer
      @EastCharmer  2 ปีที่แล้ว +1

      Ok cool. That's a good idea for a video

  • @RuchirByroo
    @RuchirByroo 2 หลายเดือนก่อน +1

    Thank you ❤ keep up the Good Work

    • @EastCharmer
      @EastCharmer  2 หลายเดือนก่อน

      Thank you! Will do!

  • @LuisDiaz-bv2xu
    @LuisDiaz-bv2xu 11 หลายเดือนก่อน +4

    Great general explication and very helpful. Thanks for that.

    • @EastCharmer
      @EastCharmer  11 หลายเดือนก่อน +1

      You're very welcome! Glad it was helpful!

  • @emmanuelassam6549
    @emmanuelassam6549 ปีที่แล้ว +2

    Hi, thank you for this information.

    • @EastCharmer
      @EastCharmer  ปีที่แล้ว

      Hello! You're very welcome!

  • @maranathashalom9402
    @maranathashalom9402 ปีที่แล้ว +2

    Thanks for the video! Was very helpful! Ur also pretty! Have a nice week!

    • @EastCharmer
      @EastCharmer  ปีที่แล้ว

      You're very welcome!! I'm glad the video was helpful! I made another video on Things you should know and learn but focusing on Networking. Thank you for the kind comments!!

  • @ciscero301
    @ciscero301 2 ปีที่แล้ว +6

    Super informative

  • @hmar8719
    @hmar8719 6 หลายเดือนก่อน +1

    Hi East charmer how are you! How would you get into the I.T tech suppport role if you had no experience but lots of knowlegde ?

    • @EastCharmer
      @EastCharmer  6 หลายเดือนก่อน +1

      Hello there! That's a really great question! If you have the knowledge and skills, the best way is to build a portfolio of your projects that you can show on your resume like Building a Server with admin tools for example. that way you can put that on your resume with the keywords that employers are looking for like "Server", "Active Directory" etc

  • @youngskeamz7270
    @youngskeamz7270 หลายเดือนก่อน

    How do you troubleshoot as 1st line support as I am IT technician? How do I deal with the issues?

    • @EastCharmer
      @EastCharmer  หลายเดือนก่อน

      Gather the necessary info and assess if you can resolve the issue on your level or you have to escalate it

  • @farhadniaz732
    @farhadniaz732 ปีที่แล้ว +2

    Hello. Thank you so much for this informative video! 👍

    • @EastCharmer
      @EastCharmer  ปีที่แล้ว

      My pleasure! I'm glad this video is helpful. I also made a new video focusing on Networking

  • @adelekedaniel5349
    @adelekedaniel5349 7 หลายเดือนก่อน

    How can a beginner in IT support role excel with M365 or Azure fundamentals please????

  • @Rahuloficeal
    @Rahuloficeal 5 หลายเดือนก่อน +1

    Thank you ☺ osum video. 👍

    • @EastCharmer
      @EastCharmer  5 หลายเดือนก่อน

      You're very welcome!!

  • @mariaglenda5918
    @mariaglenda5918 ปีที่แล้ว +3

    You are amazing 😊

    • @EastCharmer
      @EastCharmer  ปีที่แล้ว

      Thank you so much!! ☺️

  • @rayanshaikh2265
    @rayanshaikh2265 ปีที่แล้ว +2

    Thank you soo much ma’am it was soo helpful for me as I am having interview in coming days

    • @EastCharmer
      @EastCharmer  ปีที่แล้ว

      you're very welcome! I'm so glad the video is helpful! Goodluck on your interview. I always say that it's better to overprepare than underprepare. Make sure to practice your answers

  • @MrElprototipo2012
    @MrElprototipo2012 ปีที่แล้ว +2

    Thanks for sharing

  • @rosepink2773
    @rosepink2773 11 หลายเดือนก่อน +1

    As a mom staying at home ; what’s your advice to me to work only from home remotely in IT and what type of courses in IT will be good for me ?
    Is help desk analyst same as IT support ?? Which one related to assemble computers devices and fix them with tools ?? Because I don’t like to fix or assemble computers devices …any advices please 🙏🏻🙏🏻

    • @EastCharmer
      @EastCharmer  11 หลายเดือนก่อน +1

      Hi there! hhmmm IT is a really broad field and if you wanna get started, it's really good to learn the fundamentals. But that depends on the background you have. CompTIA A+ is where everyone usually starts to learn the fundamentals. If you wanna work remotely in IT , I think you should look for call center tech support type of jobs or like admin jobs (server/database). I think those jobs have the opportunity for remote work. Hhhmm Help Desk Analyst and IT Support roles really varies for a company so that really depends. But if you're looking for jobs, just check the description and see if there's hardware troubleshooting / PC troubleshooting involved.

    • @rosepink2773
      @rosepink2773 11 หลายเดือนก่อน

      @@EastCharmer Thank you 🙏🏻

  • @Rin-le5ud
    @Rin-le5ud ปีที่แล้ว +1

    What about onboarding/ offboarding users? What is that process like

    • @EastCharmer
      @EastCharmer  ปีที่แล้ว +1

      Onboarding/offboarding is totally depending on the company process. There's no one way to do the process. Some companies have a script that will just onboard/offboard a user and some would do it manually in AD. I've worked in 3 companies as IT and they all have different process. The main thing that we do tho is to add memberships on AD and make sure the user is on the correct OU and for offboarding is disabling the AD account

  • @ssrinfotech
    @ssrinfotech 7 หลายเดือนก่อน +1

    Nice informative video.👍
    But
    Everything Apart You look so pretty 😍

    • @EastCharmer
      @EastCharmer  7 หลายเดือนก่อน +1

      Wow, thank you!

  • @vyshurocks
    @vyshurocks ปีที่แล้ว +2

    Can u pls share the issues that usually getting in ticketing tool...

    • @EastCharmer
      @EastCharmer  ปีที่แล้ว +1

      Sure! There's a few videos in the channel discussing common issues we have at work.

    • @vyshurocks
      @vyshurocks ปีที่แล้ว

      @@EastCharmer sure I will check it...

    • @JJFlores197
      @JJFlores197 ปีที่แล้ว +2

      In my experience, a lot of it is: printer problems (out of paper/ink), password resets, devices not plugged into power, and general unfamiliarity with technology.

    • @EastCharmer
      @EastCharmer  ปีที่แล้ว +3

      @Javier Flores yeah that's true. You also have to think of the industry you're working on because it will tell you what kind of users you'll be supporting. If it's non tech industry, you'll most likely be dealing with not so challenging issues but if you work in a tech company, you'll be supporting mostly techie people like software developers and engineers and they have more complex issues like git, linux, scripts, networking etc. And in my experience it was harder to support them because they can fix the more common issues and they come to IT for their more advanced problems. So you have to keep in mind the kind of users and industry you'll be working for as well.

    • @vyshurocks
      @vyshurocks ปีที่แล้ว

      Got it thank you guys..

  • @RhalpCagara
    @RhalpCagara 11 หลายเดือนก่อน +1

    It's amazing

    • @EastCharmer
      @EastCharmer  11 หลายเดือนก่อน

      Thank you!

  • @glen4326
    @glen4326 9 หลายเดือนก่อน +1

    Is IT good if you don't like talking on the phone or are impatient?

    • @EastCharmer
      @EastCharmer  9 หลายเดือนก่อน +1

      If you are going for entry level IT, there's most likely customer service involved. But there's other fields in IT/Tech that dealing with less people like datacenter, IT projects(warehouse)

    • @JJFlores197
      @JJFlores197 8 หลายเดือนก่อน +1

      Pretty much what EastCharmer said. Entry-level service IT jobs require more end-user interaction, be it over the phone, email/chat, or in-person. So if you're not a patient person, you will have a very bad time in jobs like this. You have to keep in mind you're providing people with a service, so you have to have good customer service skills and be patient with less tech-savvy people. You don't need to be best friends with everyone you work with/support, but you will need to provide good customer service.

  • @toolzshed
    @toolzshed 4 หลายเดือนก่อน +1

    Hi what certifications do you recommend to obtain when starting out in IT?

    • @EastCharmer
      @EastCharmer  4 หลายเดือนก่อน

      Hello!! If you don't have any background in IT, I would recommend CompTIA A+ because it covers all the fundamental knowledge you need to get started like hardware, software, operating systems, networking, cloud computing and cyber security basics.

    • @Carlos-Deportes
      @Carlos-Deportes 3 หลายเดือนก่อน

      @@EastCharmer I have A+ already. What next? Thank you!!!

  • @commandxs2
    @commandxs2 2 ปีที่แล้ว +2

    I don't really want to learn windows command since I'm Linux user, never touch windows unless it's very nessesary so I'm noob on Windows can i continue IT support with Only Linux knowledge ?

    • @EastCharmer
      @EastCharmer  2 ปีที่แล้ว +3

      Oh I see. Well the thing is IT support from the title itself means you support the users and majority of the users are using Windows systems and sometimes Mac. So maybe Linux admin would be a better role for you

  • @RhalpCagara
    @RhalpCagara 11 หลายเดือนก่อน +1

    Nice thank you

    • @EastCharmer
      @EastCharmer  11 หลายเดือนก่อน

      Thank you too!

  • @tjacted1
    @tjacted1 7 หลายเดือนก่อน +1

    Beautiful

  • @ukaszszatewicz8384
    @ukaszszatewicz8384 2 หลายเดือนก่อน +1

    You're amazing and beautiful ❤❤

    • @EastCharmer
      @EastCharmer  2 หลายเดือนก่อน

      Thank you so much!!

  • @philipmatthew5209
    @philipmatthew5209 ปีที่แล้ว +1

    Can you tell me the top career path of IT networking

    • @EastCharmer
      @EastCharmer  ปีที่แล้ว

      I guess it would be Network Architect

  • @robzul7846
    @robzul7846 ปีที่แล้ว +2

    Great video. Do you currently work in tech support now?

    • @EastCharmer
      @EastCharmer  ปีที่แล้ว

      Thanks so much!! Yes I work as all around IT at the moment

    • @robzul7846
      @robzul7846 ปีที่แล้ว

      @@EastCharmer That is what I am trying to do right now. I already have my A+ and i just passed my Security + exam. Now I am looking for a way to get some experience.

    • @robzul7846
      @robzul7846 ปีที่แล้ว

      @@EastCharmer Just curious are you based stateside or Philippines?

    • @EastCharmer
      @EastCharmer  ปีที่แล้ว

      @@robzul7846 States

  • @victorsunday8215
    @victorsunday8215 2 หลายเดือนก่อน

    I don't know anything about IT support pls can u guide me through

  • @stefanibahia1280
    @stefanibahia1280 4 หลายเดือนก่อน +1

    puto bumbong is waving haha. I’ve recently become a fan of your videos and I’m curious about your ethnicity (went to instagram and fb lol) because I think I can guess from your accent. By the way, I’m a new subscriber! :) kaway kaway ♥ love lots

    • @EastCharmer
      @EastCharmer  4 หลายเดือนก่อน

      Hello kamusta?! Yes I'm pinay! Thank you for the sub!! I'm glad you like the content!

  • @lovelyrosemarcos8220
    @lovelyrosemarcos8220 8 หลายเดือนก่อน +1

    just enrolled on IT support certificate and this is so helful because i dont have any idea at all. just question do companies you applied give you training if ever for a entry level?

    • @JJFlores197
      @JJFlores197 8 หลายเดือนก่อน +1

      Every company will be different. I believe most decent companies will at least give you some general training on the specific software and procedures used in that organization. Even better organizations will give you full training. Though I still believe the more you know, the better. You don't need to be an expert in every single software that exists, but its good to be familiar with typical office software like MS Office and Google Docs and Adobe Acrobat, etc.

    • @EastCharmer
      @EastCharmer  8 หลายเดือนก่อน

      Goodluck on your IT studies! Most of the companies will train you of course and have a senior member show you the workflow and you'll have to shadow them. Of course they do this because they want you to do things according to company policy as well. But you should also have the fundamental knowledge as well.

  • @eio1971
    @eio1971 2 ปีที่แล้ว

    This is good information. Thank You

    • @EastCharmer
      @EastCharmer  2 ปีที่แล้ว +1

      Thank you! I'm glad it was helpful

  • @rajeshkumar-ny2ph
    @rajeshkumar-ny2ph 4 หลายเดือนก่อน

    Hi mam thank so much i need the run command use in all shortcut mam pls explan mam

  • @adelekedaniel5349
    @adelekedaniel5349 7 หลายเดือนก่อน +1

    Your videos helps a lot

    • @EastCharmer
      @EastCharmer  7 หลายเดือนก่อน

      I'm glad they're helpful!

  • @marcussehlin4729
    @marcussehlin4729 ปีที่แล้ว +1

    Why bother blurring a local IP adress in cmdprompt? 6:58

  • @olegfreedman3091
    @olegfreedman3091 ปีที่แล้ว +2

    Hi there and thank you for your video. I’m trying to start a career with IT support like you, but I don’t have any acknowledge or any background. Can you suggest me please what certificate can help me? Is it a Google, IT or comptia A+ anything that can help me to start as enter level IT support please ?

    • @EastCharmer
      @EastCharmer  ปีที่แล้ว +1

      Hello there! CompTIA+ is the most fundamental certificate you can get because it covers software, hardware, security and more

    • @olegfreedman3091
      @olegfreedman3091 ปีที่แล้ว

      @@EastCharmer do you know if I need to make any small projects once I don’t this certification and also, what are the best place I can study for that comptia A+

    • @olegfreedman3091
      @olegfreedman3091 ปีที่แล้ว

      @@EastCharmer and do you think I can work remote job like if I love other country but the time soon it’s the same like in the USA ? And do you have any other tips for me? Thank you so much for your time. I really appreciate it.
      Salamat P.O.

    • @EastCharmer
      @EastCharmer  ปีที่แล้ว +2

      ​@@olegfreedman3091 www.professormesser.com/free-a-plus-training/a-plus-videos/professor-messers-free-comptia-a-certification-training-course/

  • @yohankim6843
    @yohankim6843 ปีที่แล้ว +2

    CS:GO is good game lol. By the way, thank you for the video. it'l be helpful my second IT support role interview

    • @EastCharmer
      @EastCharmer  ปีที่แล้ว

      Actually tbh I really don't paly FPS lol I just tried to play that but I suck at it and have potato aim lol. You're very welcome!! I'm glad that the videos are helpful

  • @malkeetnanwa23
    @malkeetnanwa23 5 หลายเดือนก่อน

    Thanks for sharing your knowledge.
    Mam you work in which company?

  • @aaron6841
    @aaron6841 2 ปีที่แล้ว +1

    Mac , Linux , and android are very similar

    • @EastCharmer
      @EastCharmer  4 หลายเดือนก่อน

      Yes coz they're all based on UNIX

    • @aaron6841
      @aaron6841 4 หลายเดือนก่อน

      @@EastCharmer technically they aren't based on Unix , Linux is a exact clone of UNIX.

  • @lame_dude
    @lame_dude ปีที่แล้ว +2

    As a student i need to learn this😊

    • @EastCharmer
      @EastCharmer  ปีที่แล้ว

      Yes I agree!! You should have strong fundamentals

  • @sbotros
    @sbotros ปีที่แล้ว +1

    Thank you

  • @sabelomdluli8655
    @sabelomdluli8655 7 หลายเดือนก่อน +1

    thank you so much

    • @EastCharmer
      @EastCharmer  7 หลายเดือนก่อน +1

      You're welcome!

  • @adilsaleem960
    @adilsaleem960 ปีที่แล้ว +1

    Thank u baby and one thing more u r soooo beautiful and your voice is sooooo nice❤

  • @sandrogognadze1080
    @sandrogognadze1080 10 หลายเดือนก่อน +1

    i love you

    • @EastCharmer
      @EastCharmer  10 หลายเดือนก่อน

      You're welcome!

  • @teokey6038
    @teokey6038 2 ปีที่แล้ว +1

    Love this video. Thank you so much. What applications do you recommend for IT support? I want to start my own business with minimum expenses. I was recommended AeroAdmin as a very secure option. Is it a good idea?

  • @D-Ratz
    @D-Ratz 2 หลายเดือนก่อน

    Thanks

  • @francishubertovasquez2139
    @francishubertovasquez2139 7 หลายเดือนก่อน +1

    Thanks ma'am you're very helpful idea and pointers wise to the likes of me who want to be computer proficient and beyond like super modern cities ideas and space focus, thanks Miss East Charmer, you're charming, charmed me :)

    • @EastCharmer
      @EastCharmer  7 หลายเดือนก่อน

      It's my pleasure!! Thanks for the really nice feedback! Appreciate it!

  • @timothyjohnlovino323
    @timothyjohnlovino323 11 หลายเดือนก่อน

    Hello, IT support are the same with IT/Tech Specialist?? I passed & recieve an offer. So, I just need more idea, Since I am career shifter, by the way😅 Thanks

    • @EastCharmer
      @EastCharmer  11 หลายเดือนก่อน +3

      Hello, IT support usually is a role that supports end users directly and focuses more on troubleshooting user issues. With IT specialist, it's more broad as the role also deals with managing systems and the corporate network, implementing projects and not just helping users with issues. Tech support is entry level and IT specialist is more advanced

  • @christianvillanueva723
    @christianvillanueva723 2 ปีที่แล้ว +1

    Pwede po ba maging IT support kahit fresh graduate (no experience). Graduating na po kasi ako and nakakapressure kasi I'm not good at programming and I'm trying to figure out na baka makapasok parin ako sa IT industry kahit sa ibang field being a IT support.
    Thank you po mam

    • @EastCharmer
      @EastCharmer  2 ปีที่แล้ว

      oh yes pwede. maraming nasa IT field na iba ang natapos na course o galing sa ibang background and they just worked on getting certified and gaining experience. There's a lot of areas in IT that doesn't require programming that you can explore like networking, cyber security, project management, systems administration. As long as you have solid troubleshooting skills, I think you can get into the IT industry.

  • @generalmalice7941
    @generalmalice7941 2 หลายเดือนก่อน

    that is one cute phillipina

  • @OmarsChannel661
    @OmarsChannel661 5 หลายเดือนก่อน

    why did you block your IP address twice but not all of them 😂 we can still see it

    • @EastCharmer
      @EastCharmer  5 หลายเดือนก่อน

      Noob move I guess 😆😆

  • @realmartin.minkov
    @realmartin.minkov ปีที่แล้ว +2

    50k views 74k likes

  • @gersoncr2124
    @gersoncr2124 7 หลายเดือนก่อน +1

    I did't expec good video, but it's help full a lot..

    • @EastCharmer
      @EastCharmer  7 หลายเดือนก่อน

      Glad it helped!

  • @ocean7018
    @ocean7018 ปีที่แล้ว +1

    pwede ba po bang mag apply ng it support kahit under grad as IT?. thank you

    • @EastCharmer
      @EastCharmer  ปีที่แล้ว

      Yes pwede naman. it helps if you are certified too even if you're not a graduate

  • @adelekedaniel5349
    @adelekedaniel5349 7 หลายเดือนก่อน +1

    Hello am new here

    • @EastCharmer
      @EastCharmer  7 หลายเดือนก่อน

      Hello 👋 Welcome to the channel!

  • @broken-gammer
    @broken-gammer ปีที่แล้ว +1

    This Girl is a Gammer !😲

  • @vladimirshkandin1238
    @vladimirshkandin1238 ปีที่แล้ว +1

    queeeeeen yees i need thaat

    • @EastCharmer
      @EastCharmer  ปีที่แล้ว

      Yas!!! check out my other video tutorials as well!

  • @DENNISJRBERGADO
    @DENNISJRBERGADO ปีที่แล้ว +1

    are you pinay?

    • @EastCharmer
      @EastCharmer  ปีที่แล้ว +1

      Yes po

    • @DENNISJRBERGADO
      @DENNISJRBERGADO ปีที่แล้ว +1

      @@EastCharmer sabi na nga ba halata ih HAHAHAHA followers nyo rin ako sa tiktok 🥰

    • @EastCharmer
      @EastCharmer  ปีที่แล้ว +1

      @@DENNISJRBERGADO ay halata ba? hehe ay ganun, thanks for the follow!!

    • @DENNISJRBERGADO
      @DENNISJRBERGADO ปีที่แล้ว

      @@EastCharmer Opo ate sa accent mo at sa itsura mo palang alam ko ng pinay ka HAHHAAH anyway i’m 4th year college nag tatake nako thesis gusto ko po sana maging IT support specialist din kagaya mo🥰

    • @theyfwastro
      @theyfwastro ปีที่แล้ว +1

      late na po kaso penge naman po tips bilang IT veterans po 😭 1st year palang po kasi ako kaso I'm already failing programming po not sure if I wanna continue still 🥲

  • @LeodanteRustia
    @LeodanteRustia ปีที่แล้ว +1

    filipino?

  • @t-90atank35
    @t-90atank35 2 ปีที่แล้ว +1

    Kabayan po ba kayo?

  • @georgezulu-gd1we
    @georgezulu-gd1we ปีที่แล้ว

    ❤️

  • @GroneyTosyses-lz3gh
    @GroneyTosyses-lz3gh ปีที่แล้ว

    Are restart of your life style

  • @kao_nik1673
    @kao_nik1673 ปีที่แล้ว +1

    Wtf you're too beautfiul

  • @armandogomez2677
    @armandogomez2677 ปีที่แล้ว +2

    Damn she fine

  • @YanGarcia-v6x
    @YanGarcia-v6x 11 หลายเดือนก่อน +1

    Nice

  • @Allinone_2052
    @Allinone_2052 ปีที่แล้ว

    please,Activate your windows ok,after reading my comment.

    • @EastCharmer
      @EastCharmer  ปีที่แล้ว

      this video was from 2 years ago. I'm on Win 11 now

  • @tony80ization
    @tony80ization 10 หลายเดือนก่อน

    Do you even know anything about IT?

    • @EastCharmer
      @EastCharmer  10 หลายเดือนก่อน +1

      Probably not. It's not that I've been working in IT for 6 years now 🤷‍♀️ Do you?

  • @primorskiq
    @primorskiq ปีที่แล้ว

    only useful thing here is now I know what games you play...Keep trying

    • @EastCharmer
      @EastCharmer  ปีที่แล้ว +1

      I don't care what you think

  • @ciscero301
    @ciscero301 2 ปีที่แล้ว +3

    Super informative

    • @EastCharmer
      @EastCharmer  2 ปีที่แล้ว

      Thank you! Glad the video helped!

  • @YanGarcia-v6x
    @YanGarcia-v6x 11 หลายเดือนก่อน

    Nice

  • @ChristineCaing
    @ChristineCaing 11 หลายเดือนก่อน +1

    Nice