I Recorded My IT Help Desk Phone Interview

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  • เผยแพร่เมื่อ 13 พ.ค. 2019
  • I had a IT help desk job phone interview and I thought it would be a great idea to record it. Since I am graduating I've had to go through a good amount of IT phone interviews and they are usually the same. The hard part is the second round of interviews where you have to talk to the manager.
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ความคิดเห็น • 719

  • @jbquigley2010
    @jbquigley2010 2 ปีที่แล้ว +952

    It's stressful to even listen to someone else's interview lol. Good job, man. I'm glad you got another role

    • @torylanez8489
      @torylanez8489 2 ปีที่แล้ว +19

      lmao i have my interview this week .. literally going to be the same stress as watching this

    • @RemyEFrancis
      @RemyEFrancis 2 ปีที่แล้ว

      @@torylanez8489 same here

    • @basharjebry6256
      @basharjebry6256 2 ปีที่แล้ว

      How did it got?

    • @YoursTrulyRob
      @YoursTrulyRob 2 ปีที่แล้ว +6

      I’m actually driving watching this video on my way to a cybersecurity interview

    • @lonelygoner2012
      @lonelygoner2012 ปีที่แล้ว +3

      you aint lying. im watching and its like im the one getting interviewed

  • @jjpop24
    @jjpop24 4 ปีที่แล้ว +1261

    People who want to get into IT need to see videos like this one. College and youtube can be misleading on how you get into the industry. A degree or Certification doesn’t bypass the entry level point and getting that opportunity isn’t easy with HR that doesn’t always understand the job. Good luck I just started my entry level job and I’m 44 lol

    • @ninotchkatv443
      @ninotchkatv443 4 ปีที่แล้ว +58

      You're an inspiration for a guy like me whose graduated with IT course but wasn't able to get a job related to it. Now, 7 years have past and I want to find an IT related job but I don't have the skill sets. I'm dissapointed with myself.

    • @pipepiero6559
      @pipepiero6559 4 ปีที่แล้ว +1

      Congratulations!

    • @Ghostman80
      @Ghostman80 3 ปีที่แล้ว +43

      @@ninotchkatv443 I didnt pass my interview either. Just try to stay positive and keep applying. I sounded just like this guy in this interview and I still can't get any entry-level IT jobs. I think these jobs are extremely competitive and a ton of people want them.

    • @ninotchkatv443
      @ninotchkatv443 3 ปีที่แล้ว +5

      @@Ghostman80 Thanks for the encouragement man. Hope we succeed.

    • @Ghostman80
      @Ghostman80 3 ปีที่แล้ว +3

      @@ninotchkatv443 Thanks. Just keep at it.

  • @checuevas93
    @checuevas93 2 หลายเดือนก่อน +19

    Bro just got an IT helpdesk job after doing 2 interviews with little to no experience in the field. And I got an offer made by the second interviewer, they offered me almost 70k a year, im so happy. Went from making 24 an hour to 33.

    • @Ruben301
      @Ruben301 2 หลายเดือนก่อน +1

      Damn! Do you have any certifications or degrees?

    • @checuevas93
      @checuevas93 2 หลายเดือนก่อน

      @@Ruben301 none, but currently am going to college to get my associates in CIS. No experience or degrees.

  • @orangeblock3792
    @orangeblock3792 2 ปีที่แล้ว +273

    This guy is a freaking GEM! First of all, he absolutely nailed this interview, and the fact that he even put this out there was tremendous. Bravo!

    • @lopezfam7317
      @lopezfam7317 ปีที่แล้ว

      God bless you and God bless anyone reading this! Hope you have an awesome day! Seek him while you can! Jesus is the way and the only way and he is returning soon! Whenever you think you aren't loved... Remember the ultimate sacrifice was for love! ENDING YOUR LIFE IS NEVER THE ANSWER!
      For God so loved the world, that he gave his only begotten Son, that whosoever believeth in him should not perish, but have everlasting life.
      John 3:16 KJV
      The wages of sin is death (hell) but Jesus paid our debt on the cross, for our salvation! We must turn to God and away from our sinful ways, Confess Jesus is Lord and believe with our hearts that he was risen from the dead by God, and we must be baptized in the name of the Father, the Son and The Holy Spirit and live by His word and Commandments! Trust that God will help with the rest!
      Seek God today before it's too late! Today could be your last day on earth!
      To God be the Glory!

    • @lopezfam7317
      @lopezfam7317 ปีที่แล้ว +1

      Dios te bendiga y Dios bendiga a Todos los que estan leyendo esto! Deseo que tengan un hermoso dia! Buscad a Dios mientras pueda ser hallado! Jesus es el camino y el unico camino y regresa pronto! Recuerda cuando te sientas que no eres amado... el mayor sacrificio se hizo por amor! EL SUICIDIO NUNCA ES LA RESPUESTA!
      Porque de tal manera amó Dios al mundo, que ha dado a su Hijo unigénito, para que todo aquel que en él cree, no se pierda, mas tenga vida eterna.
      S. Juan 3:16 RVR1960
      La paga del pecado es muerte (infierno) pero Cristo pagó nuestra deuda en la cruz para nuestra salvacion! Debemos volvernos a Dios y apartarnos de nuestros caminos pecaminosos, confesar que Jesús es el Señor y creer con nuestro corazón que fue resucitado de entre los muertos por Dios, y debemos de ser bautizados en el nombre del Padre, del Hijo y del Espíritu Santo y vivir por Su palabra y mandamientos! Confia que Dios ayudara con el resto!
      Busca a Dios, antes de que sea muy tarde! Hoy podria ser tu ultimo dia en la tierra!
      Que tengas un hermoso dia!
      A Dios sea toda la Gloria!

    • @javicortez369
      @javicortez369 ปีที่แล้ว +4

      @@lopezfam7317 Poniendo spam religioso en un video en Inglés acerca de una entrevista de trabajo? es en serio?

    • @ndayembidi6781
      @ndayembidi6781 6 หลายเดือนก่อน

      😂😂😂😂😂

  • @_NEW3RA_
    @_NEW3RA_ 2 หลายเดือนก่อน +16

    Some interviews are intimidating. This lady made it real smooth.

  • @andrewbarber7772
    @andrewbarber7772 3 ปีที่แล้ว +91

    she sounds so chill for an interviewer.

    • @thaammm
      @thaammm 2 ปีที่แล้ว +34

      @Brad Morrison get out bro get some air

    • @jbquigley2010
      @jbquigley2010 2 ปีที่แล้ว +6

      This sounds like the initial HR screening

    • @rpruneau68
      @rpruneau68 ปีที่แล้ว +3

      She sounded bored. She never congratulated him on his graduation until the end of the interview where she stated, "Again congratulations" which was not the case. It was obvious he was well prepared in advance of this interview since he didn't hesitate to provide examples of his past experiences and did have some questions written down to ask the interviewer. He did GREAT overall, but should be a bit more concise with his responses. GREAT job and congratulations on your recent graduation and entry into IT field.

    • @renxcidplus1144
      @renxcidplus1144 2 หลายเดือนก่อน

      She was kinda bland just the dimples "aha" "okay" "mhmm" "so anyways"​@@rpruneau68

  • @Georgesspierre
    @Georgesspierre 4 หลายเดือนก่อน +20

    I remember starting in IT. Nervous as hell, the field of IT is so wide that you need many years to learn the skills. So obviously it‘s hard.
    But if you get a job, use it to learn, always ask questions on everything. Be interested and curious, always seeks to learn more, and you will have a great career.

  • @skyloveup
    @skyloveup ปีที่แล้ว +58

    You're brave dude, this is raw footage of all the ups and downs of studying and breaking into IT.

    • @kevmore1191
      @kevmore1191 หลายเดือนก่อน

      we need more rawness like this

    • @forthdimension686
      @forthdimension686 27 วันที่ผ่านมา

      Because this was brutal 😂

  • @evanmiles7252
    @evanmiles7252 3 ปีที่แล้ว +166

    Tip for yall! If they ask if you have a question, ALWAYS ask a question, not only about the hours or something, but mainly about the company as general. Ask about what they do, ask for more clarification, etc. it shows Initiative and that you really are interested in the position.
    And dont forget about the thank you email!

    • @paradigmshift7541
      @paradigmshift7541 2 ปีที่แล้ว +7

      For a phone call based email like this, who would one send a thank you email to? Would I search for the interviewers email? What if I couldn’t find it?

    • @levarfreeman6854
      @levarfreeman6854 2 ปีที่แล้ว +1

      Always!!!!

    • @dfalls15
      @dfalls15 2 ปีที่แล้ว +2

      @@paradigmshift7541 That’s what I was thinking but then again I’ve never sent a Thank you email in general, maybe if I was desperate.

    • @toddmichael8694
      @toddmichael8694 ปีที่แล้ว +1

      When they ask me if i have questions i conduct a reverse interview on them and figure out exactly if i even want to conduct business with them LOL. I flip the whole script right back on em and get down and dirty with my questioning

    • @lopezfam7317
      @lopezfam7317 ปีที่แล้ว

      God bless you and God bless anyone reading this! Hope you have an awesome day! Seek him while you can! Jesus is the way and the only way and he is returning soon! Whenever you think you aren't loved... Remember the ultimate sacrifice was for love! ENDING YOUR LIFE IS NEVER THE ANSWER!
      For God so loved the world, that he gave his only begotten Son, that whosoever believeth in him should not perish, but have everlasting life.
      John 3:16 KJV
      The wages of sin is death (hell) but Jesus paid our debt on the cross, for our salvation! We must turn to God and away from our sinful ways, Confess Jesus is Lord and believe with our hearts that he was risen from the dead by God, and we must be baptized in the name of the Father, the Son and The Holy Spirit and live by His word and Commandments! Trust that God will help with the rest!
      Seek God today before it's too late! Today could be your last day on earth!
      To God be the Glory!

  • @archiebunker1790
    @archiebunker1790 4 ปีที่แล้ว +717

    This man killed this interview. Great job

    • @floridalottery3134
      @floridalottery3134 3 ปีที่แล้ว +39

      he talked WAY too much and babbled over the hiring manager....

    • @Eddiea2024
      @Eddiea2024 3 ปีที่แล้ว +2

      @Jabari Grady @kevin gabrial are both the same person Lmao, gtfo. Reported.

    • @ituahuwadiale3105
      @ituahuwadiale3105 3 ปีที่แล้ว +36

      I thought he should of kept the answers shorter, its a phone screening, recruiters want quick and precise answers that actually answer the question. Props to him for recording his interview, I am sure he has developed better strategies to approach them in the future!

    • @floridalottery3134
      @floridalottery3134 3 ปีที่แล้ว +11

      @@ituahuwadiale3105 YUP he talked WAY TOO MUCH!

    • @zakg60
      @zakg60 3 ปีที่แล้ว +1

      @@floridalottery3134 looooool my firstthought

  • @jaleelwilliams8060
    @jaleelwilliams8060 4 ปีที่แล้ว +251

    Just had a interview yesterday. I’m glad you shared your experience bro.

    • @JamalGDNR
      @JamalGDNR  4 ปีที่แล้ว +24

      I hope you get the job!

    • @someguywithnochallenger8178
      @someguywithnochallenger8178 3 ปีที่แล้ว +1

      I'm relatively new what things are required for me to get a job as helpdesk what experience do I need to know I do know one thing know that customer service is one of the most important ones but again what kind of certification do you need to have I am very interested in this type of field it would be much appreciated if someone can explain to me

    • @joeybisconti9670
      @joeybisconti9670 3 ปีที่แล้ว +1

      @@someguywithnochallenger8178 From what I hear, A+, Network+, and Security+ are a few certifications that impress employers.

    • @floridalottery3134
      @floridalottery3134 3 ปีที่แล้ว

      yeah but, this only helped me on what NOT to do...LOL

    • @lopezfam7317
      @lopezfam7317 ปีที่แล้ว

      God bless you and God bless anyone reading this! Hope you have an awesome day! Seek him while you can! Jesus is the way and the only way and he is returning soon! Whenever you think you aren't loved... Remember the ultimate sacrifice was for love! ENDING YOUR LIFE IS NEVER THE ANSWER!
      For God so loved the world, that he gave his only begotten Son, that whosoever believeth in him should not perish, but have everlasting life.
      John 3:16 KJV
      The wages of sin is death (hell) but Jesus paid our debt on the cross, for our salvation! We must turn to God and away from our sinful ways, Confess Jesus is Lord and believe with our hearts that he was risen from the dead by God, and we must be baptized in the name of the Father, the Son and The Holy Spirit and live by His word and Commandments! Trust that God will help with the rest!
      Seek God today before it's too late! Today could be your last day on earth!
      To God be the Glory!

  • @user-is5bs8qb4y
    @user-is5bs8qb4y 3 ปีที่แล้ว +210

    Have no ideia why TH-cam recommended this video to me, but I’d like to congratulate you for being so professional in your interview. You were accurate in your answers, added a bit of humor when saying you just graduated (which makes the whole call a bit lighter), and showed you were really interested about the job by asking questions at the end. Shout out from Brazil!

    • @lopezfam7317
      @lopezfam7317 ปีที่แล้ว

      God bless you and God bless anyone reading this! Hope you have an awesome day! Seek him while you can! Jesus is the way and the only way and he is returning soon! Whenever you think you aren't loved... Remember the ultimate sacrifice was for love! ENDING YOUR LIFE IS NEVER THE ANSWER!
      For God so loved the world, that he gave his only begotten Son, that whosoever believeth in him should not perish, but have everlasting life.
      John 3:16 KJV
      The wages of sin is death (hell) but Jesus paid our debt on the cross, for our salvation! We must turn to God and away from our sinful ways, Confess Jesus is Lord and believe with our hearts that he was risen from the dead by God, and we must be baptized in the name of the Father, the Son and The Holy Spirit and live by His word and Commandments! Trust that God will help with the rest!
      Seek God today before it's too late! Today could be your last day on earth!
      To God be the Glory!

    • @lopezfam7317
      @lopezfam7317 ปีที่แล้ว

      Dios te bendiga y Dios bendiga a Todos los que estan leyendo esto! Deseo que tengan un hermoso dia! Buscad a Dios mientras pueda ser hallado! Jesus es el camino y el unico camino y regresa pronto! Recuerda cuando te sientas que no eres amado... el mayor sacrificio se hizo por amor! EL SUICIDIO NUNCA ES LA RESPUESTA!
      Porque de tal manera amó Dios al mundo, que ha dado a su Hijo unigénito, para que todo aquel que en él cree, no se pierda, mas tenga vida eterna.
      S. Juan 3:16 RVR1960
      La paga del pecado es muerte (infierno) pero Cristo pagó nuestra deuda en la cruz para nuestra salvacion! Debemos volvernos a Dios y apartarnos de nuestros caminos pecaminosos, confesar que Jesús es el Señor y creer con nuestro corazón que fue resucitado de entre los muertos por Dios, y debemos de ser bautizados en el nombre del Padre, del Hijo y del Espíritu Santo y vivir por Su palabra y mandamientos! Confia que Dios ayudara con el resto!
      Busca a Dios, antes de que sea muy tarde! Hoy podria ser tu ultimo dia en la tierra!
      Que tengas un hermoso dia!
      A Dios sea toda la Gloria!

  • @nicknicholas6419
    @nicknicholas6419 3 ปีที่แล้ว +113

    Wow this guy has great communication skills, wow I am impressed. He killed the interview.

    • @dericmederos1514
      @dericmederos1514 2 ปีที่แล้ว +6

      i mean, it kinda helps that he had experience.

    • @shire-lee
      @shire-lee 2 ปีที่แล้ว +2

      Eh, i like the kid but he talked way to much. Recruiters are short and to the point and they want phone interview answers the same way. He was young and probably didn't have a whole lot of interview skills and that's ok. I had a help desk interview yesterday that went great mostly bc of my short and to the point answers, going on and on and on makes it seem like you get lost way to easy.

    • @lopezfam7317
      @lopezfam7317 ปีที่แล้ว

      God bless you and God bless anyone reading this! Hope you have an awesome day! Seek him while you can! Jesus is the way and the only way and he is returning soon! Whenever you think you aren't loved... Remember the ultimate sacrifice was for love! ENDING YOUR LIFE IS NEVER THE ANSWER!
      For God so loved the world, that he gave his only begotten Son, that whosoever believeth in him should not perish, but have everlasting life.
      John 3:16 KJV
      The wages of sin is death (hell) but Jesus paid our debt on the cross, for our salvation! We must turn to God and away from our sinful ways, Confess Jesus is Lord and believe with our hearts that he was risen from the dead by God, and we must be baptized in the name of the Father, the Son and The Holy Spirit and live by His word and Commandments! Trust that God will help with the rest!
      Seek God today before it's too late! Today could be your last day on earth!
      To God be the Glory!

    • @angrysocialjusticewarrior
      @angrysocialjusticewarrior ปีที่แล้ว +3

      @@shire-lee You are wrong. The kind answers he gave where appropriate for the kind of questions asked. You can't just ask someone "tell me about your self" and expect a single sentence like "I'm Dave, and I like doing IT things". Personal questions will always be lengthy.
      Your viewpoints is more applicable to technical questions. When they ask you to solve a hypothetical problem or to define something, it should be as direct as possible, and the only extra info should be an example to further show that you understand what you are talking about.

  • @marcusbrown307
    @marcusbrown307 3 ปีที่แล้ว +37

    What they don’t tell you is that HR is the preliminary screening and the follow up interview with the hiring manager is the bread and butter of the hiring process.

    • @DropdeadDylannnn
      @DropdeadDylannnn 3 ปีที่แล้ว +17

      Yeah the phone screening isn’t anything in regards to an interview.

  • @crimpthe3rd
    @crimpthe3rd ปีที่แล้ว +13

    Dude you’re so good at speaking. I just had my phone interview the other day and sounded like a nervous wreck.

    • @Sophistik80
      @Sophistik80 ปีที่แล้ว +1

      Record your interview and you would be able to see where you need to improve for next time!

  • @KevtechITSupport
    @KevtechITSupport 4 ปีที่แล้ว +89

    Good luck on your job interviews, it's good to get your feet wet and start your first tech job.

    • @JamalGDNR
      @JamalGDNR  4 ปีที่แล้ว +6

      Thanks man!

  • @hadjiabdullah7236
    @hadjiabdullah7236 4 ปีที่แล้ว +52

    Bro! if i were an HR manager for that company...you know you got a job already!...

  • @grenllch-15wf66
    @grenllch-15wf66 3 ปีที่แล้ว +374

    All of this time, effort, studying, stress, rejection, and experience for a low paying level 1 help desk job. They really need to bump up the pay for jobs like these for what employers are expecting..

    • @Iheartthecrew
      @Iheartthecrew 3 ปีที่แล้ว +31

      Yeah man. I feel blessed having a year and a half prior to graduating with my bachelors in IT in May. If not I would most likely land a help desk position right after I graduate. IT people are severely underpaid to top it off especially help desk positions.

    • @theripper121
      @theripper121 3 ปีที่แล้ว +16

      @@Iheartthecrew Completely agree that help desk is more often than not hell desk and pay typically quite low. It's not till you are several levels above help desk does the money start coming in. It's very much NOT a linear scale.

    • @Mr.Hashira
      @Mr.Hashira 3 ปีที่แล้ว +19

      Bro I have 3 years of experience and I am getting rejected... For low level it jobs because these jobs want you to k ow things that other companies don't even use.

    • @Hernsama
      @Hernsama 3 ปีที่แล้ว +28

      He didn’t need to go to college to do IT. He should have started in the trenches and worked his way up in 4 years.

    • @a_random_guy2671
      @a_random_guy2671 3 ปีที่แล้ว +1

      @J M you can try and get a ccna and work at the noc or be a field technician.

  • @NewEnglandman00
    @NewEnglandman00 2 ปีที่แล้ว +47

    Sounds a bit nervous and shaky at first, but slowly gets into his groove and does a great job! I bet he's doing excellent now!

    • @lopezfam7317
      @lopezfam7317 ปีที่แล้ว

      God bless you and God bless anyone reading this! Hope you have an awesome day! Seek him while you can! Jesus is the way and the only way and he is returning soon! Whenever you think you aren't loved... Remember the ultimate sacrifice was for love! ENDING YOUR LIFE IS NEVER THE ANSWER!
      For God so loved the world, that he gave his only begotten Son, that whosoever believeth in him should not perish, but have everlasting life.
      John 3:16 KJV
      The wages of sin is death (hell) but Jesus paid our debt on the cross, for our salvation! We must turn to God and away from our sinful ways, Confess Jesus is Lord and believe with our hearts that he was risen from the dead by God, and we must be baptized in the name of the Father, the Son and The Holy Spirit and live by His word and Commandments! Trust that God will help with the rest!
      Seek God today before it's too late! Today could be your last day on earth!
      To God be the Glory!
      ❤️❤️❤️❤️❤️

  • @abasmulud2440
    @abasmulud2440 2 ปีที่แล้ว +1

    am listening to this interview and feel happy for some reason, the way you handle the questions was brilliant

  • @timbogames4102
    @timbogames4102 2 ปีที่แล้ว

    Such an awsome thing you did here. So nice to see someone elses experiences and help those of who are interested in something like this prep.

  • @patrickconrad396
    @patrickconrad396 ปีที่แล้ว +2

    Bro killed this interview. I loved how you framed a lot of your answers.

  • @goomba2956
    @goomba2956 3 ปีที่แล้ว +604

    White voice: Initiated

    • @iObliterate
      @iObliterate 3 ปีที่แล้ว +57

      That’s racist because it implies proper English is only spoken by White people, which is far from the truth. Hope your ignorance doesn’t get in the way of you seeing that.

    • @Andrew-km5rr
      @Andrew-km5rr 3 ปีที่แล้ว +95

      @@iObliterate its not really lol. we as black ppl have this thing called "code switching". yes some black ppl talk more "proper" then others but its a joke among black ppl that when u get a job interview u switch up to your "white voice". its not racist its just a joke. also he/she isn't ignorant theyre just saying the joke.

    • @tehcod6157
      @tehcod6157 3 ปีที่แล้ว +13

      casual racism, nice

    • @8bitpothead
      @8bitpothead 3 ปีที่แล้ว +24

      @@tehcod6157 Whats actually racist is that any dialect of speech would heighten or decrease your chances at landing a job... It's a lived reality. I'm white and I still put 10 on 100 when I was fielding interviews for IT jobs...

    • @tehcod6157
      @tehcod6157 3 ปีที่แล้ว +2

      @@8bitpothead it doesn't exist. It's been years since first world countries passed non-discriminate laws in place for everyone to be equal. Don't bullshit.

  • @annetish1205
    @annetish1205 3 ปีที่แล้ว +29

    Thank you very much -this video help me land my first IT job 3 days ago.
    .

  • @corbinalonzo
    @corbinalonzo 3 ปีที่แล้ว +13

    Bro this is crazy i just had a similar interview within the past hour and have the same major as you (Computer Information Systems). Nice stuff bro.

  • @La0x91
    @La0x91 2 ปีที่แล้ว

    Thank you brother for allowing me to watch this without no previous experience for my current IT interview

  • @fujitafunk
    @fujitafunk ปีที่แล้ว +30

    Great example on how to steer through an initial IT interview.
    In my experience, this part of the interview can be the easiest. HR is looking for someone with some skill but more precisely, someone with a good attitude and capable of being able to speak with people.
    The second round of interviews are definitely more difficult. Speaking with individuals from the IT dept. of a company who will be asking you more exact experience questions. Troubleshooting, definitions, how-to's and other hardware / software questions can either make or break your interview at that point.
    Keep at it and do your best!

  • @zerax3338
    @zerax3338 10 หลายเดือนก่อน +7

    Man…I got nervous as hell just seeing this video pop up lol. I’m at a job I’ve been at for 9+ years and I’m exhausted of it but I’m in that state of being too comfortable where the thought of actually leaving seems scary. I’ve been studying IT on the side though, and plan to search for a help desk job in the near future. Seeing this video puts my mind a little more at ease, and thank you for uploading it!

  • @adelam7534
    @adelam7534 3 ปีที่แล้ว +4

    You did a great job man! This is exactly what I needed to see.

  • @Anfimus
    @Anfimus ปีที่แล้ว

    Just finished my first week in IT, it’s been awesome! Looking forward to the future

  • @TehGalvanator
    @TehGalvanator ปีที่แล้ว

    Thanks for sharing this video, and what a crazy coincidence! I just graduated with a degree in MIS here in the Bay Area too and I’m currently going through this same process of doing a whole bunch of phone interviews. Subbed.

  • @givemeclariti_
    @givemeclariti_ 2 ปีที่แล้ว +3

    You're so awesome for sharing this! It means much, thank you.

  • @cameronjones5078
    @cameronjones5078 2 ปีที่แล้ว +1

    Thanks for sharing this! Putting yourself out there like this takes a lot of guts!

  • @spectreshadow
    @spectreshadow 3 ปีที่แล้ว +4

    That is how you do an interview my friend. Great job.

  • @jcvis1on
    @jcvis1on 3 ปีที่แล้ว +19

    Definitely a good teaching tool on how a phone interview can proceed and how the atmosphere can be. Good insight and congratulations to you Jamal!

    • @lopezfam7317
      @lopezfam7317 ปีที่แล้ว

      God bless you and God bless anyone reading this! Hope you have an awesome day! Seek him while you can! Jesus is the way and the only way and he is returning soon! Whenever you think you aren't loved... Remember the ultimate sacrifice was for love! ENDING YOUR LIFE IS NEVER THE ANSWER!
      For God so loved the world, that he gave his only begotten Son, that whosoever believeth in him should not perish, but have everlasting life.
      John 3:16 KJV
      The wages of sin is death (hell) but Jesus paid our debt on the cross, for our salvation! We must turn to God and away from our sinful ways, Confess Jesus is Lord and believe with our hearts that he was risen from the dead by God, and we must be baptized in the name of the Father, the Son and The Holy Spirit and live by His word and Commandments! Trust that God will help with the rest!
      Seek God today before it's too late! Today could be your last day on earth!
      To God be the Glory!
      ❤️❤️❤️

    • @lopezfam7317
      @lopezfam7317 ปีที่แล้ว

      Dios te bendiga y Dios bendiga a Todos los que estan leyendo esto! Deseo que tengan un hermoso dia! Buscad a Dios mientras pueda ser hallado! Jesus es el camino y el unico camino y regresa pronto! Recuerda cuando te sientas que no eres amado... el mayor sacrificio se hizo por amor! EL SUICIDIO NUNCA ES LA RESPUESTA!
      Porque de tal manera amó Dios al mundo, que ha dado a su Hijo unigénito, para que todo aquel que en él cree, no se pierda, mas tenga vida eterna.
      S. Juan 3:16 RVR1960
      La paga del pecado es muerte (infierno) pero Cristo pagó nuestra deuda en la cruz para nuestra salvacion! Debemos volvernos a Dios y apartarnos de nuestros caminos pecaminosos, confesar que Jesús es el Señor y creer con nuestro corazón que fue resucitado de entre los muertos por Dios, y debemos de ser bautizados en el nombre del Padre, del Hijo y del Espíritu Santo y vivir por Su palabra y mandamientos! Confia que Dios ayudara con el resto!
      Busca a Dios, antes de que sea muy tarde! Hoy podria ser tu ultimo dia en la tierra!
      Que tengas un hermoso dia!
      A Dios sea toda la Gloria!
      ❤️❤️❤️

  • @ramyundufpv5958
    @ramyundufpv5958 2 ปีที่แล้ว

    Just checking this out before my own entry level IT job interview - you rockin it!

  • @JohnSmith-rz6bh
    @JohnSmith-rz6bh ปีที่แล้ว

    Hi. Just wanna say your video game me some confidence before my interview 3 days ago. Just got a call this morning and I got the job!!!!!! Thank you very much

  • @BMW-E-Class
    @BMW-E-Class 10 หลายเดือนก่อน +52

    If your new to IT don’t waist your time moving from IT help desk to other positions. Take certificates as soon as possible because once two years pass in IT help desk pass you’ll realize that you need to go back and do certifications for SYS admin or network admin or even cybersecurity if your into it. Everything in help desk positions can be learned easy and online as well if you need to but your advanced problems in this position will be escalated to a sys admin that works above you and he will have the knowledge always and you will go back to fixing beginner problems. Do certificates as your working in help desk asap and focus more on certification then your current job.
    I wish I can go back in time !

    • @Destroymaster100
      @Destroymaster100 4 หลายเดือนก่อน +2

      thanks man. im thinking of getting CompTIA A+ certificate to get my foot in the IT field as a Help Desk position then as im working in the help desk position ill save money to get CompTIA N+ and then S+ in order to climb the IT ladder into a sys admin. is this a good path? is this what you essentially meant?

    • @memoli801
      @memoli801 4 หลายเดือนก่อน +2

      @@Destroymaster100 I just skipped CompTIA A+. This is for babies, in my opinion. If you are interested in the topic and do have your fair share of PC experiences, you already are at that level. Which cable is what and what is a harddisk or SSD and what is the dif. You get it?
      I took an online curse for Network+ . Not super easy but easy manageable.
      I would suggest an ITIL if it is about Service Management. No need to be an expert in it, an entry is sufficient.

    • @Destroymaster100
      @Destroymaster100 4 หลายเดือนก่อน

      yes i know this topic already, should i just start applying for helpdesk and desktop support roles? i have no experience in the IT work force and i hear you need comptia A+ in order to even get the entry level helpdesk job.
      i was gonna build my foundation with comptia a+ and then get a helpdesk job and then start specializing into the sysadmin field or networking by getting the other network+ and sec+ certs while im working. and maybe a CCNA cert if i end up going into network engineering. @@memoli801
      just not sure exactly which path to take.
      i know for networking, i want to at least build networking foundation by getting network+ before getting CCNA.
      but the route for sysadmin isnt too clear for me. idk how to get to system administration from the bottom.

  • @mukte81
    @mukte81 3 ปีที่แล้ว +1

    Well done, hope it all works out for ya. Great job putting in the work.

  • @cassandrahansberry1195
    @cassandrahansberry1195 ปีที่แล้ว +2

    You nailed the interview. Very professional and knowledgeable.

  • @robinpurdy7131
    @robinpurdy7131 3 ปีที่แล้ว +3

    Great job! Hope you got the spot man.

  • @jingl2842
    @jingl2842 2 ปีที่แล้ว +40

    Your video is more useful than other so-called professional interview training videos. Thanks a lot!

    • @lopezfam7317
      @lopezfam7317 ปีที่แล้ว

      God bless you and God bless anyone reading this! Hope you have an awesome day! Seek him while you can! Jesus is the way and the only way and he is returning soon! Whenever you think you aren't loved... Remember the ultimate sacrifice was for love! ENDING YOUR LIFE IS NEVER THE ANSWER!
      For God so loved the world, that he gave his only begotten Son, that whosoever believeth in him should not perish, but have everlasting life.
      John 3:16 KJV
      The wages of sin is death (hell) but Jesus paid our debt on the cross, for our salvation! We must turn to God and away from our sinful ways, Confess Jesus is Lord and believe with our hearts that he was risen from the dead by God, and we must be baptized in the name of the Father, the Son and The Holy Spirit and live by His word and Commandments! Trust that God will help with the rest!
      Seek God today before it's too late! Today could be your last day on earth!
      To God be the Glory!

    • @lopezfam7317
      @lopezfam7317 ปีที่แล้ว

      Dios te bendiga y Dios bendiga a Todos los que estan leyendo esto! Deseo que tengan un hermoso dia! Buscad a Dios mientras pueda ser hallado! Jesus es el camino y el unico camino y regresa pronto! Recuerda cuando te sientas que no eres amado... el mayor sacrificio se hizo por amor! EL SUICIDIO NUNCA ES LA RESPUESTA!
      Porque de tal manera amó Dios al mundo, que ha dado a su Hijo unigénito, para que todo aquel que en él cree, no se pierda, mas tenga vida eterna.
      S. Juan 3:16 RVR1960
      La paga del pecado es muerte (infierno) pero Cristo pagó nuestra deuda en la cruz para nuestra salvacion! Debemos volvernos a Dios y apartarnos de nuestros caminos pecaminosos, confesar que Jesús es el Señor y creer con nuestro corazón que fue resucitado de entre los muertos por Dios, y debemos de ser bautizados en el nombre del Padre, del Hijo y del Espíritu Santo y vivir por Su palabra y mandamientos! Confia que Dios ayudara con el resto!
      Busca a Dios, antes de que sea muy tarde! Hoy podria ser tu ultimo dia en la tierra!
      Que tengas un hermoso dia!
      A Dios sea toda la Gloria!

  • @zachshah9350
    @zachshah9350 4 ปีที่แล้ว +11

    Dude I’m literally going through the same thing rn. I’m about to graduate with a degree in business comp info systems and I wanna get into info security. Watching this video gets me even more excited and hopeful for the near future. I’m planning on starting with help desk support as well and working my way towards Infosec. Good luck to you in all your endeavors brotha!

    • @gottgaame
      @gottgaame 3 ปีที่แล้ว

      You need certifications.

    • @lopezfam7317
      @lopezfam7317 ปีที่แล้ว

      God bless you and God bless anyone reading this! Hope you have an awesome day! Seek him while you can! Jesus is the way and the only way and he is returning soon! Whenever you think you aren't loved... Remember the ultimate sacrifice was for love! ENDING YOUR LIFE IS NEVER THE ANSWER!
      For God so loved the world, that he gave his only begotten Son, that whosoever believeth in him should not perish, but have everlasting life.
      John 3:16 KJV
      The wages of sin is death (hell) but Jesus paid our debt on the cross, for our salvation! We must turn to God and away from our sinful ways, Confess Jesus is Lord and believe with our hearts that he was risen from the dead by God, and we must be baptized in the name of the Father, the Son and The Holy Spirit and live by His word and Commandments! Trust that God will help with the rest!
      Seek God today before it's too late! Today could be your last day on earth!
      To God be the Glory!

    • @lopezfam7317
      @lopezfam7317 ปีที่แล้ว

      Dios te bendiga y Dios bendiga a Todos los que estan leyendo esto! Deseo que tengan un hermoso dia! Buscad a Dios mientras pueda ser hallado! Jesus es el camino y el unico camino y regresa pronto! Recuerda cuando te sientas que no eres amado... el mayor sacrificio se hizo por amor! EL SUICIDIO NUNCA ES LA RESPUESTA!
      Porque de tal manera amó Dios al mundo, que ha dado a su Hijo unigénito, para que todo aquel que en él cree, no se pierda, mas tenga vida eterna.
      S. Juan 3:16 RVR1960
      La paga del pecado es muerte (infierno) pero Cristo pagó nuestra deuda en la cruz para nuestra salvacion! Debemos volvernos a Dios y apartarnos de nuestros caminos pecaminosos, confesar que Jesús es el Señor y creer con nuestro corazón que fue resucitado de entre los muertos por Dios, y debemos de ser bautizados en el nombre del Padre, del Hijo y del Espíritu Santo y vivir por Su palabra y mandamientos! Confia que Dios ayudara con el resto!
      Busca a Dios, antes de que sea muy tarde! Hoy podria ser tu ultimo dia en la tierra!
      Que tengas un hermoso dia!
      A Dios sea toda la Gloria!

  • @luser5317
    @luser5317 2 ปีที่แล้ว +36

    I've got 3 interviews today, had 2 on the other day, the way you speak is extraordinarily helpful and I watch it before any round of interviews. Yes, they're looking for technical skill, but they're also looking for a coworker. Speaking professionally, passionately, and in a friendly manner can often be a bigger selling point than having advanced technical skills.

    • @lopezfam7317
      @lopezfam7317 ปีที่แล้ว

      God bless you and God bless anyone reading this! Hope you have an awesome day! Seek him while you can! Jesus is the way and the only way and he is returning soon! Whenever you think you aren't loved... Remember the ultimate sacrifice was for love! ENDING YOUR LIFE IS NEVER THE ANSWER!
      For God so loved the world, that he gave his only begotten Son, that whosoever believeth in him should not perish, but have everlasting life.
      John 3:16 KJV
      The wages of sin is death (hell) but Jesus paid our debt on the cross, for our salvation! We must turn to God and away from our sinful ways, Confess Jesus is Lord and believe with our hearts that he was risen from the dead by God, and we must be baptized in the name of the Father, the Son and The Holy Spirit and live by His word and Commandments! Trust that God will help with the rest!
      Seek God today before it's too late! Today could be your last day on earth!
      To God be the Glory!
      ❤️❤️❤️

    • @lopezfam7317
      @lopezfam7317 ปีที่แล้ว

      Dios te bendiga y Dios bendiga a Todos los que estan leyendo esto! Deseo que tengan un hermoso dia! Buscad a Dios mientras pueda ser hallado! Jesus es el camino y el unico camino y regresa pronto! Recuerda cuando te sientas que no eres amado... el mayor sacrificio se hizo por amor! EL SUICIDIO NUNCA ES LA RESPUESTA!
      Porque de tal manera amó Dios al mundo, que ha dado a su Hijo unigénito, para que todo aquel que en él cree, no se pierda, mas tenga vida eterna.
      S. Juan 3:16 RVR1960
      La paga del pecado es muerte (infierno) pero Cristo pagó nuestra deuda en la cruz para nuestra salvacion! Debemos volvernos a Dios y apartarnos de nuestros caminos pecaminosos, confesar que Jesús es el Señor y creer con nuestro corazón que fue resucitado de entre los muertos por Dios, y debemos de ser bautizados en el nombre del Padre, del Hijo y del Espíritu Santo y vivir por Su palabra y mandamientos! Confia que Dios ayudara con el resto!
      Busca a Dios, antes de que sea muy tarde! Hoy podria ser tu ultimo dia en la tierra!
      Que tengas un hermoso dia!
      A Dios sea toda la Gloria!
      ❤️❤️❤️

  • @rv3719
    @rv3719 ปีที่แล้ว

    Same major and interview for the same position in a couple hours, thank you for this.

  • @Mophora
    @Mophora 2 ปีที่แล้ว +52

    I bombed my first IT helpdesk interview by not knowing how to exactly set up printers, not knowing the name of the logging program for windows, and not knowing all the connectors the interviewer showed me. I graduated with my associate's recently and going for my bachelor's, Now I currently have three interviews coming up, and learning from the first interview and of you're video and expecting which question will be asked gave me a little confidence boost.

    • @BigMuskachini
      @BigMuskachini 2 ปีที่แล้ว

      Yeah because job interviews are pointless garbage fluff, it selects for narcissistic snake oil salesmen just like everything does in the modern world.

    • @rickyspanish24
      @rickyspanish24 2 ปีที่แล้ว +19

      If I didn’t know how to do something that they would ask me, I would just tell them that in a case like that, I would Google or TH-cam it and learn that way. They will love that answer because it shows that you know when you have been beat and will put in the extra work to get it done and have it done correctly. Asking for help from a coworker is also a great answer as it shows that you work well with others, but Google and nowadays, TH-cam, are an IT persons best friend. Almost every day, there will be a time where you may come across something that you will not know how to fix or what to do and Google or TH-cam will be used. Never feel shame in seeking help, but don’t just look it up. Try taking the time to learn the processes so the next time something like it comes up, you will be prepared.

    • @Mophora
      @Mophora 2 ปีที่แล้ว +26

      Update: I'm finally in helpdesk as of two weeks ago and its going good and going for my bachelors at the same time.
      For whoever reading,Keep learning,whether through college,certification,youtube,etc.

    • @Kalphify
      @Kalphify ปีที่แล้ว +2

      I had the same experience lmao. Was sweating bullets and stumbling through each question, finally got to the hands-on test and couldn’t figure it out in the given time. Beat myself up for a week over it, but then realized that it was a learning experience and I can’t expect myself to be the IT master starting out.

    • @Mophora
      @Mophora ปีที่แล้ว +1

      @@Kalphify Exactly!, Im almost 5 months in, and most of the time Im on my own but I do need to figure out most of the tickets I get. IT is all about learning new things everyday

  • @carlrogueofficial
    @carlrogueofficial 3 ปีที่แล้ว +8

    Recording myself and interviewing will make me sweat! Good Job!

  • @Sportstalk404
    @Sportstalk404 9 หลายเดือนก่อน

    Just him being so informational and giving long answers that shows he getting the job!

    • @striker4312
      @striker4312 2 หลายเดือนก่อน

      he didn't get the job...

  • @spir3743
    @spir3743 ปีที่แล้ว +2

    Watched this and it def helped get me more prepared for an interview. GOT THE JOB, and been working at it for a couple months now! Dont give up in your search and do your best, you got this!

    • @stkbloc9717
      @stkbloc9717 ปีที่แล้ว

      Do you have any certifications?

    • @spir3743
      @spir3743 ปีที่แล้ว

      Taking the exam tomorrow. My job is paying for my CompTIA certs.

    • @stkbloc9717
      @stkbloc9717 ปีที่แล้ว

      @@spir3743 cool hope you don’t mind but what certifications are you going for fist

  • @arontigerful
    @arontigerful 2 ปีที่แล้ว +1

    I like this video because I have the same experience like you, i am recently graduated with business information technology and I am currently conducting a couple of desktop support interview. Wish me all the best

  • @ronjefferson4261
    @ronjefferson4261 2 ปีที่แล้ว

    Awesome job Jamal! This will be very helpful to a lot of people.

  • @Ro.T560
    @Ro.T560 3 ปีที่แล้ว +2

    Thanks for recording this. I managed to get some tech interviews recently and totally fail it.

  • @sunshineb1778
    @sunshineb1778 หลายเดือนก่อน

    You did great and I can tell you are passionate about what you do

  • @arammaldonado2451
    @arammaldonado2451 4 ปีที่แล้ว +24

    Good shit bro. My hat goes off 2 sir u lol I learned a thing or 2 about your interview today. Thanks

  • @leroiobi5928
    @leroiobi5928 3 ปีที่แล้ว +11

    Good job bro and good look. Young men should see the other side of hardworking smart and decent men who are going places.

  • @asemalhumaidi
    @asemalhumaidi ปีที่แล้ว

    i would be honest. i enjoy every single minute on this video. I never write a comment on videos but this one is really worth it.

  • @augustineopokujuniorantwi881
    @augustineopokujuniorantwi881 3 ปีที่แล้ว

    Wow, i have learnt so much from this interview. I work in IT Support and also have aspirations of getting into infosec. New subscriber here from Ghana

  • @syedjamshaid3119
    @syedjamshaid3119 2 ปีที่แล้ว +16

    Interviewed for two software implementation jobs ( I didn't even expect to get land an interview) having just close to two years of experience in a help desk sort of role. I sure learned a couple things from you that I want to apply to my interviews.

    • @lopezfam7317
      @lopezfam7317 ปีที่แล้ว

      God bless you and God bless anyone reading this! Hope you have an awesome day! Seek him while you can! Jesus is the way and the only way and he is returning soon! Whenever you think you aren't loved... Remember the ultimate sacrifice was for love! ENDING YOUR LIFE IS NEVER THE ANSWER!
      For God so loved the world, that he gave his only begotten Son, that whosoever believeth in him should not perish, but have everlasting life.
      John 3:16 KJV
      The wages of sin is death (hell) but Jesus paid our debt on the cross, for our salvation! We must turn to God and away from our sinful ways, Confess Jesus is Lord and believe with our hearts that he was risen from the dead by God, and we must be baptized in the name of the Father, the Son and The Holy Spirit and live by His word and Commandments! Trust that God will help with the rest!
      Seek God today before it's too late! Today could be your last day on earth!
      To God be the Glory!

    • @lopezfam7317
      @lopezfam7317 ปีที่แล้ว

      Dios te bendiga y Dios bendiga a Todos los que estan leyendo esto! Deseo que tengan un hermoso dia! Buscad a Dios mientras pueda ser hallado! Jesus es el camino y el unico camino y regresa pronto! Recuerda cuando te sientas que no eres amado... el mayor sacrificio se hizo por amor! EL SUICIDIO NUNCA ES LA RESPUESTA!
      Porque de tal manera amó Dios al mundo, que ha dado a su Hijo unigénito, para que todo aquel que en él cree, no se pierda, mas tenga vida eterna.
      S. Juan 3:16 RVR1960
      La paga del pecado es muerte (infierno) pero Cristo pagó nuestra deuda en la cruz para nuestra salvacion! Debemos volvernos a Dios y apartarnos de nuestros caminos pecaminosos, confesar que Jesús es el Señor y creer con nuestro corazón que fue resucitado de entre los muertos por Dios, y debemos de ser bautizados en el nombre del Padre, del Hijo y del Espíritu Santo y vivir por Su palabra y mandamientos! Confia que Dios ayudara con el resto!
      Busca a Dios, antes de que sea muy tarde! Hoy podria ser tu ultimo dia en la tierra!
      Que tengas un hermoso dia!
      A Dios sea toda la Gloria!

  • @dopeignite1800
    @dopeignite1800 5 ปีที่แล้ว +79

    Congrats brother, hope you get the job

    • @JamalGDNR
      @JamalGDNR  5 ปีที่แล้ว +105

      I didn't get this job, but I did get another one.

    • @PaperRaines
      @PaperRaines 3 ปีที่แล้ว +4

      @@JamalGDNR did you move forward in the process with this company? I know you said you didn't get the job ultimately, but that's what I'm wondering
      I ask because the lady didn't go into any details about the position after stating that she would. Seems like she trailed off after you spoke after your cashier role

    • @jrlovepll1215
      @jrlovepll1215 3 ปีที่แล้ว +8

      @@JamalGDNR The interviewer sounds racist imo. I've met a lot of them and they speak this way.

    • @korg47237
      @korg47237 3 ปีที่แล้ว +11

      @@jrlovepll1215 that's just the HR accent, my guy

    • @AndreDaBest99
      @AndreDaBest99 ปีที่แล้ว +3

      @@jrlovepll1215 As a black man myself I'm just telling you now, if you have that kind of outlook in this life you will not make it very far at all.

  • @suzy8982
    @suzy8982 ปีที่แล้ว +3

    you did amazing and can’t wait to pursue my career in IT. this definitely gave me a confidence boost

    • @lopezfam7317
      @lopezfam7317 ปีที่แล้ว

      God bless you and God bless anyone reading this! Hope you have an awesome day! Seek him while you can! Jesus is the way and the only way and he is returning soon! Whenever you think you aren't loved... Remember the ultimate sacrifice was for love! ENDING YOUR LIFE IS NEVER THE ANSWER!
      For God so loved the world, that he gave his only begotten Son, that whosoever believeth in him should not perish, but have everlasting life.
      John 3:16 KJV
      The wages of sin is death (hell) but Jesus paid our debt on the cross, for our salvation! We must turn to God and away from our sinful ways, Confess Jesus is Lord and believe with our hearts that he was risen from the dead by God, and we must be baptized in the name of the Father, the Son and The Holy Spirit and live by His word and Commandments! Trust that God will help with the rest!
      Seek God today before it's too late! Today could be your last day on earth!
      To God be the Glory!
      ❤️❤️❤️

  • @mandem3187
    @mandem3187 ปีที่แล้ว

    I’ve completed my interview already and got hired but man this video is so valuable

  • @devontebarnes8157
    @devontebarnes8157 2 ปีที่แล้ว

    Thank you brother for this I’m so much more confident about my second interview coming up !!!

  • @narefeen2003
    @narefeen2003 ปีที่แล้ว

    You have excellent communication and delivery skills

  • @Michael-uy3zl
    @Michael-uy3zl ปีที่แล้ว +1

    awesome interview session. Thank you!

  • @hikikomori6956
    @hikikomori6956 2 ปีที่แล้ว

    Nice interview, thanks for sharing. Hope you are further along in your pentester goal.

  • @shifagarewal8364
    @shifagarewal8364 3 ปีที่แล้ว +23

    good to know that when im nervous and my voice shakes a little bit, i'm not alone

    • @tinman3586
      @tinman3586 3 ปีที่แล้ว +4

      LOL you're far from alone.

  • @shazib1081
    @shazib1081 3 ปีที่แล้ว +3

    thank you so much for uploading this video it's really helpful! and I hope you get a good job!

  • @renjuback
    @renjuback 2 ปีที่แล้ว

    You just nailed it bro

  • @noeljoseph3219
    @noeljoseph3219 3 ปีที่แล้ว +9

    Good stuff! Amazing interview!

    • @JamalGDNR
      @JamalGDNR  3 ปีที่แล้ว +1

      Much appreciated!

  • @FishonFishgone
    @FishonFishgone 4 ปีที่แล้ว +27

    Jamal, you nailed it, my friend!
    You did extremely good!

    • @JamalGDNR
      @JamalGDNR  4 ปีที่แล้ว +3

      Thanks a lot!

  • @christianjosefaquino1864
    @christianjosefaquino1864 3 ปีที่แล้ว +41

    IT Helpdesk, my first job. this job as an entry level job is a great starting point in IT industry. the depth of this job is so wide. you will be familiarized from different systems and technologies.

    • @Mwtorres89
      @Mwtorres89 2 ปีที่แล้ว +2

      can i get a job with just a CompTIA a+ CERT IT HELP DESK? i dont have any school...

    • @christianjosefaquino1864
      @christianjosefaquino1864 2 ปีที่แล้ว +1

      @@Mwtorres89 Yes you definitely can! Just keep looking. Build your linkedin profile and Take linkedin courses. For sure someone will hire you.

    • @mx4279
      @mx4279 2 ปีที่แล้ว +1

      @@christianjosefaquino1864 Just started in my journey in IT (html+css 4 weeks ago). Worked in 1st line as a support rep for a year (in a customer setting).
      Any advice on strengthening my chances of getting into help desk?

    • @BoSsNexMove
      @BoSsNexMove 2 ปีที่แล้ว

      @@christianjosefaquino1864 where can I do this online and also CompTIA fundamentals

  • @mal798
    @mal798 ปีที่แล้ว

    Nailed it. Help desk is all about customer service.

  • @Gabrliooe
    @Gabrliooe 3 ปีที่แล้ว

    bro you do it criminal i like how did you respond and how you explained youreself

  • @erickcooleyofficial4604
    @erickcooleyofficial4604 2 ปีที่แล้ว +1

    Thank you for sharing your interview

  • @darylc20061
    @darylc20061 2 ปีที่แล้ว +3

    I hope this dude got the job!! Awesome interview & explained himself really well I thought

    • @JamalGDNR
      @JamalGDNR  2 ปีที่แล้ว +6

      Hah! Thanks but I didn't.

    • @MsChantae
      @MsChantae 2 ปีที่แล้ว

      @@JamalGDNR wow, that's crazy

  • @sm3dr0ck
    @sm3dr0ck 2 ปีที่แล้ว +52

    Excellent Interview. The key now is to not over emphasize any certifications. I am an IT Director for large and small business for about 15 years. I started in IT 30 years ago. Back then we didnt care at all about certs. I only wanted people that had been in the trenches getting hard earned OJT. Then the trend was certs. I will always hire the person that is a hard worker, puts in the time and is always willing and ready to learn something new. The latest greatest MS Cert or network + or whatever, could care less. Of course mention what your certified in but also push your desire to learn and work hard. The cert comments dont apply to CIsco, I'll hire a CCIE or seasoned CCNP. If you have those, of course, toot your horn!

    • @darkinspirationstudio1250
      @darkinspirationstudio1250 2 ปีที่แล้ว +13

      so i get what you mean about having experience but the IMO shity cycle is when everywhere wants experience but you cant get any because everyone wants experience. Like for me looking at certs shows that this person likely went out on their own dime and took the initave to learn something new and thus pushing them further in life. that to me is a hard worker that is dedicated to what they wanna do.

    • @reservationsdept5069
      @reservationsdept5069 2 ปีที่แล้ว +1

      @@darkinspirationstudio1250 From my side of the desk, I would tell you that it all depends on the position applying for. I would not expect an entry lever Admin or help desk tech to have much experience. I want to help build that persons experience the right way. I do agree that some certs are good and appreciated, I just dont like it when a person bases their worth on certifications. Their needs to be a healthy mix of experience and certs. I wish you well.

    • @blankmonet2511
      @blankmonet2511 ปีที่แล้ว +6

      @@darkinspirationstudio1250 Exactly. People ask for/expect experience so people turn around and get certs (which can come with training in real life situations especially if its a more technical cert), to get experience. Now some people are saying certs are essentially crutches and workers need to learn to get a job without really mentioning them?? Fuck that. We can't win if we play by these kinds of rules. Just market yourself well, learn how to sell yourself and your skills, and you'll get a job when you meet the right hiring manager. Like dating.

    • @lopezfam7317
      @lopezfam7317 ปีที่แล้ว

      God bless you and God bless anyone reading this! Hope you have an awesome day! Seek him while you can! Jesus is the way and the only way and he is returning soon! Whenever you think you aren't loved... Remember the ultimate sacrifice was for love! ENDING YOUR LIFE IS NEVER THE ANSWER!
      For God so loved the world, that he gave his only begotten Son, that whosoever believeth in him should not perish, but have everlasting life.
      John 3:16 KJV
      The wages of sin is death (hell) but Jesus paid our debt on the cross, for our salvation! We must turn to God and away from our sinful ways, Confess Jesus is Lord and believe with our hearts that he was risen from the dead by God, and we must be baptized in the name of the Father, the Son and The Holy Spirit and live by His word and Commandments! Trust that God will help with the rest!
      Seek God today before it's too late! Today could be your last day on earth!
      To God be the Glory!

    • @lopezfam7317
      @lopezfam7317 ปีที่แล้ว

      Dios te bendiga y Dios bendiga a Todos los que estan leyendo esto! Deseo que tengan un hermoso dia! Buscad a Dios mientras pueda ser hallado! Jesus es el camino y el unico camino y regresa pronto! Recuerda cuando te sientas que no eres amado... el mayor sacrificio se hizo por amor! EL SUICIDIO NUNCA ES LA RESPUESTA!
      Porque de tal manera amó Dios al mundo, que ha dado a su Hijo unigénito, para que todo aquel que en él cree, no se pierda, mas tenga vida eterna.
      S. Juan 3:16 RVR1960
      La paga del pecado es muerte (infierno) pero Cristo pagó nuestra deuda en la cruz para nuestra salvacion! Debemos volvernos a Dios y apartarnos de nuestros caminos pecaminosos, confesar que Jesús es el Señor y creer con nuestro corazón que fue resucitado de entre los muertos por Dios, y debemos de ser bautizados en el nombre del Padre, del Hijo y del Espíritu Santo y vivir por Su palabra y mandamientos! Confia que Dios ayudara con el resto!
      Busca a Dios, antes de que sea muy tarde! Hoy podria ser tu ultimo dia en la tierra!
      Que tengas un hermoso dia!
      A Dios sea toda la Gloria!

  • @elcoconasin1136
    @elcoconasin1136 9 หลายเดือนก่อน

    Thank you brother….tbb i have no experience but got an interview today and had no idea what Active Directory is. Thanks once again

  • @shatchett0
    @shatchett0 3 ปีที่แล้ว +12

    Smart recording the interview. Great way to evaluate yourself.

    • @PaperRaines
      @PaperRaines 3 ปีที่แล้ว +10

      Helps all of us. I felt like I was looking in a mirror and listening to my own recording

  • @junesteezzytv6744
    @junesteezzytv6744 หลายเดือนก่อน +1

    Great job king !!!

  • @CodeWaka
    @CodeWaka 3 ปีที่แล้ว

    Thank you for sharing this dude.

  • @ballsdeepgamingcommunity9928
    @ballsdeepgamingcommunity9928 ปีที่แล้ว +1

    good job young man, a genuine customer service oriented attitude is usually the deciding factor in candidate selection for round 1. round 2 with actual IT Manager or Team Lead whatever will be way easier than interviewing with HR .....the soulless creatures they are...lol, had to say it. fml.

  • @luna5689
    @luna5689 8 หลายเดือนก่อน

    Thanks for this video, great job on all your answers!

  • @blueskies773
    @blueskies773 หลายเดือนก่อน +1

    This set me at ease. Thanks for sharing!

  • @EricEvolving
    @EricEvolving 3 ปีที่แล้ว +15

    Great video and good job on the interview. As I listen this, its a good idea to apply for a job you DON'T want so you can do a practice interview, so you are ready for the position you want.

    • @lopezfam7317
      @lopezfam7317 ปีที่แล้ว

      God bless you and God bless anyone reading this! Hope you have an awesome day! Seek him while you can! Jesus is the way and the only way and he is returning soon! Whenever you think you aren't loved... Remember the ultimate sacrifice was for love! ENDING YOUR LIFE IS NEVER THE ANSWER!
      For God so loved the world, that he gave his only begotten Son, that whosoever believeth in him should not perish, but have everlasting life.
      John 3:16 KJV
      The wages of sin is death (hell) but Jesus paid our debt on the cross, for our salvation! We must turn to God and away from our sinful ways, Confess Jesus is Lord and believe with our hearts that he was risen from the dead by God, and we must be baptized in the name of the Father, the Son and The Holy Spirit and live by His word and Commandments! Trust that God will help with the rest!
      Seek God today before it's too late! Today could be your last day on earth!
      To God be the Glory!
      ❤️❤️❤️❤️❤️

    • @lopezfam7317
      @lopezfam7317 ปีที่แล้ว

      Dios te bendiga y Dios bendiga a Todos los que estan leyendo esto! Deseo que tengan un hermoso dia! Buscad a Dios mientras pueda ser hallado! Jesus es el camino y el unico camino y regresa pronto! Recuerda cuando te sientas que no eres amado... el mayor sacrificio se hizo por amor! EL SUICIDIO NUNCA ES LA RESPUESTA!
      Porque de tal manera amó Dios al mundo, que ha dado a su Hijo unigénito, para que todo aquel que en él cree, no se pierda, mas tenga vida eterna.
      S. Juan 3:16 RVR1960
      La paga del pecado es muerte (infierno) pero Cristo pagó nuestra deuda en la cruz para nuestra salvacion! Debemos volvernos a Dios y apartarnos de nuestros caminos pecaminosos, confesar que Jesús es el Señor y creer con nuestro corazón que fue resucitado de entre los muertos por Dios, y debemos de ser bautizados en el nombre del Padre, del Hijo y del Espíritu Santo y vivir por Su palabra y mandamientos! Confia que Dios ayudara con el resto!
      Busca a Dios, antes de que sea muy tarde! Hoy podria ser tu ultimo dia en la tierra!
      Que tengas un hermoso dia!
      A Dios sea toda la Gloria!
      ❤️❤️❤️❤️❤️

  • @Barberseanmichael
    @Barberseanmichael 3 ปีที่แล้ว

    Incredible interview man

  • @RemoteNetworkEngineer
    @RemoteNetworkEngineer 3 ปีที่แล้ว

    Congrats mate!

  • @Potatoslice
    @Potatoslice 2 ปีที่แล้ว

    the live interview. great stuff.

  • @ontarioman100
    @ontarioman100 2 ปีที่แล้ว

    Semms like a positive interview hope you landed the job!

  • @kiranshrestha3057
    @kiranshrestha3057 2 ปีที่แล้ว

    Loved it man. Good job

  • @ScienceAlliance
    @ScienceAlliance 10 หลายเดือนก่อน

    oh wow your right recording it was a great idea, thanks for sharing and have a good one!

  • @Ekoukson
    @Ekoukson 3 ปีที่แล้ว +4

    This was great. I learned so much!

  • @karabosegalo9735
    @karabosegalo9735 3 ปีที่แล้ว

    this is the content i logged on for

  • @Captainfricaqexksks
    @Captainfricaqexksks 11 หลายเดือนก่อน

    Thanks for recording dude.

  • @jw9410
    @jw9410 4 ปีที่แล้ว +6

    good job man.

  • @baysavicious
    @baysavicious 2 ปีที่แล้ว +9

    Great job, it sounds like you could have gotten higher job title with your experience and how eloquently you speak :)

  • @yuseek17
    @yuseek17 3 ปีที่แล้ว

    Thank Yiu so much for this video. Im trying for jobs in my Final Year of Eng. And have my interview tomorrow. Really want to land this one.

  • @TheRichardcuellar
    @TheRichardcuellar 2 ปีที่แล้ว

    Great Interview, great video. Thanks bro

  • @protongenius701
    @protongenius701 3 ปีที่แล้ว

    You are the man just for doing this video!! TY!!

  • @usmanyousef1949
    @usmanyousef1949 2 ปีที่แล้ว +51

    That actually sounds like a really good interview. Kudos to you! I wonder where things have taken you 2 years later?

    • @lopezfam7317
      @lopezfam7317 ปีที่แล้ว

      God bless you and God bless anyone reading this! Hope you have an awesome day! Seek him while you can! Jesus is the way and the only way and he is returning soon! Whenever you think you aren't loved... Remember the ultimate sacrifice was for love! ENDING YOUR LIFE IS NEVER THE ANSWER!
      For God so loved the world, that he gave his only begotten Son, that whosoever believeth in him should not perish, but have everlasting life.
      John 3:16 KJV
      The wages of sin is death (hell) but Jesus paid our debt on the cross, for our salvation! We must turn to God and away from our sinful ways, Confess Jesus is Lord and believe with our hearts that he was risen from the dead by God, and we must be baptized in the name of the Father, the Son and The Holy Spirit and live by His word and Commandments! Trust that God will help with the rest!
      Seek God today before it's too late! Today could be your last day on earth!
      To God be the Glory!

    • @lopezfam7317
      @lopezfam7317 ปีที่แล้ว +1

      Dios te bendiga y Dios bendiga a Todos los que estan leyendo esto! Deseo que tengan un hermoso dia! Buscad a Dios mientras pueda ser hallado! Jesus es el camino y el unico camino y regresa pronto! Recuerda cuando te sientas que no eres amado... el mayor sacrificio se hizo por amor! EL SUICIDIO NUNCA ES LA RESPUESTA!
      Porque de tal manera amó Dios al mundo, que ha dado a su Hijo unigénito, para que todo aquel que en él cree, no se pierda, mas tenga vida eterna.
      S. Juan 3:16 RVR1960
      La paga del pecado es muerte (infierno) pero Cristo pagó nuestra deuda en la cruz para nuestra salvacion! Debemos volvernos a Dios y apartarnos de nuestros caminos pecaminosos, confesar que Jesús es el Señor y creer con nuestro corazón que fue resucitado de entre los muertos por Dios, y debemos de ser bautizados en el nombre del Padre, del Hijo y del Espíritu Santo y vivir por Su palabra y mandamientos! Confia que Dios ayudara con el resto!
      Busca a Dios, antes de que sea muy tarde! Hoy podria ser tu ultimo dia en la tierra!
      Que tengas un hermoso dia!
      A Dios sea toda la Gloria!

    • @EvilSapphireR
      @EvilSapphireR ปีที่แล้ว

      He's ded

  • @damienpmusic
    @damienpmusic 2 ปีที่แล้ว +1

    Great content and awesome job with the interview. I don't know how anyone could thumbs down this vid.