Hello, thank you for the comment. You can set a cutoff voltage within our system. We recommend setting it at 12volts and the camera will shutoff once the battery is at 12 volts. We always recommend installing our Dashcam with a battery that has been tested within OEM operating standards and not an older weak battery. It's up to the installer if they want to use the wire wrap or fuse tap method, there is no issue with either install methods. Thank you and have a great day!!
I bought a UNAVI UGD621 for my new car. My car was hit while parked. There is more than enough damage that it should have triggered the event recording. But it didn’t. I have tons of videos of my car just parked, no idea what triggered an event recording for those. But when I need it to find out who do this, nothing. Add this unacceptable event with all the other problems this camera has ( downloading videos just stops, software doesn’t work with macs, app stops working saying it can’t connect when you don’t need it to because you’re in download view, etc.) and it’s a huge rip off to buy and have installed. A dash cam is supposed to save you money in case there is a hit and run. This dash cam just cost me money and is worthless. I emailed the company and they said that since I bought it and had it installed from a third party, that they would take no responsibility for how the camera works.
Hello Steven, We are sorry to hear about your hit and run, and apologize that our UGD621 dash cam didn’t record the event. Our customer support lead will be in touch with you to see what we can do for you to make this right for you. Thank you for taking the time to leave a review with us - it truly allows us to do things better.
Hello, yes we install in our office in Tustin, Ca ($200 install fee) or we can travel out to your location for install. ($300 install fee) If you need anything else please let us know. Have a great day!!
This was a big help installing my dash cam 👍
Oh great!! Glad we could help, please let us know if you need anything else.
Aren’t you covering the airbag by doing it like this ?
How is the overnight battery drain with this? And would a fuse tap work as well? (Instead of just wrapping the wire around the fuse)
Hello, thank you for the comment. You can set a cutoff voltage within our system. We recommend setting it at 12volts and the camera will shutoff once the battery is at 12 volts. We always recommend installing our Dashcam with a battery that has been tested within OEM operating standards and not an older weak battery. It's up to the installer if they want to use the wire wrap or fuse tap method, there is no issue with either install methods. Thank you and have a great day!!
How do you set it at 12 volts?
Is this tap recommend for the hybrid version? I think the battery is different
It will be the same process for Hybrid and Non Hybrid Q50.
I bought a UNAVI UGD621 for my new car. My car was hit while parked. There is more than enough damage that it should have triggered the event recording. But it didn’t. I have tons of videos of my car just parked, no idea what triggered an event recording for those. But when I need it to find out who do this, nothing. Add this unacceptable event with all the other problems this camera has ( downloading videos just stops, software doesn’t work with macs, app stops working saying it can’t connect when you don’t need it to because you’re in download view, etc.) and it’s a huge rip off to buy and have installed. A dash cam is supposed to save you money in case there is a hit and run. This dash cam just cost me money and is worthless. I emailed the company and they said that since I bought it and had it installed from a third party, that they would take no responsibility for how the camera works.
Hello Steven,
We are sorry to hear about your hit and run, and apologize that our UGD621 dash cam didn’t record the event. Our customer support lead will be in touch with you to see what we can do for you to make this right for you. Thank you for taking the time to leave a review with us - it truly allows us to do things better.
Do you guys install in Los Angeles? My local dealers lagging it to get back to me.
Hello, yes we install in our office in Tustin, Ca ($200 install fee) or we can travel out to your location for install. ($300 install fee) If you need anything else please let us know. Have a great day!!
@@UNAVItech thank you I actually found an installer and installed it today haha. I Appreciate it.
@@David-um4dy Oh Good!! Glad you were able to get it installed, please let us know if you need anything else. Thank you
I followed all the steps but camera doesnt turn on when the car is off only turns on with the car
Hello, can you please contact our tech support team at 714-643-5704 M-F 830AM-4PM PST, by text and they can help you with troubleshooting, Thank you!