Top FAQs Answered: Mastering Your Trezor Safe 5 & Beyond!

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  • เผยแพร่เมื่อ 22 พ.ย. 2024

ความคิดเห็น • 45

  • @rawnato
    @rawnato 2 วันที่ผ่านมา

    Can I use it on a MacBook? Or iPhone!?

    • @TrezorWallet
      @TrezorWallet  9 ชั่วโมงที่ผ่านมา

      Hi, you can use Trezor with MacBook! We also have an iPhone app that allows you to track your Trezor portfolio - Trezor Suite Lite 👉 trezor.io/learn/a/what-is-trezor-suite-lite

  • @danwatson2461
    @danwatson2461 หลายเดือนก่อน +1

    can we have multiple trezor 3 btc wallets devices connected to same trezor Suite?

    • @TrezorWallet
      @TrezorWallet  หลายเดือนก่อน

      Hi Dan, yes you can!

    • @danwatson2461
      @danwatson2461 หลายเดือนก่อน

      ​@@TrezorWallet is there a tutorial on this? Just set up new hardware device (2nd and 3rd) in suite and name it different and its all good? thanks!

    • @TrezorWallet
      @TrezorWallet  หลายเดือนก่อน

      We don't have any tutorial for this, but once you connect to another device, you will see it under its name in the top left corner of the Trezor Suite app. Then, you can switch between all connected devices. It's pretty straightforward; however, should you need some assistance, don't hesitate to contact our customer support at trezor.io/support#open-chat
      Our team is here for you✌️

  • @ChowiYulieth
    @ChowiYulieth 2 หลายเดือนก่อน

    En el momento en que vi el bolso kislux , supe que tenía que tenerlo.

  • @GrahamRoche
    @GrahamRoche 2 หลายเดือนก่อน

    How close are you to being able to send & receive on the iOS app?

    • @TrezorWallet
      @TrezorWallet  2 หลายเดือนก่อน +1

      Hi Graham, at the moment, Trezor cannot be connected to iOS devices due to Apple's MFi program's strict terms and conditions that are not acceptable to us. For the upcoming model, we'll be looking into the possibility of making it happen.
      However, you can use Trezor Suite Lite on iOS devices in the watch-only mode and generate an address to receive crypto to your account even now!

  • @milannicic160
    @milannicic160 หลายเดือนก่อน

    hi, what about sui?

    • @TrezorWallet
      @TrezorWallet  หลายเดือนก่อน +1

      Hi, SUI is not supported at the moment. Thanks for your feedback, though. We'lll share it with our product team!

  • @sebimayer2974
    @sebimayer2974 หลายเดือนก่อน

    Can you maybe make a video and explain why different monetary values are displayed for transactions than for the standard account overview?

    • @TrezorWallet
      @TrezorWallet  หลายเดือนก่อน

      Hi, what do you mean exactly? Can you elaborate on this more?

    • @sebimayer2974
      @sebimayer2974 หลายเดือนก่อน

      ​@@TrezorWalletFor example, if I send 1,000€ to the wallet, it says under transactions that 996€ have arrived and under overview, however, the 1,000€ are shown

    • @TrezorWallet
      @TrezorWallet  หลายเดือนก่อน +1

      Umm that's strange, please, can you send our support a message via trezor.io/support#open-chat
      Please, describe the issue so our support team can look into it and figure out what's causing it. Thanks!

  • @Gonky
    @Gonky 2 หลายเดือนก่อน

    Hello is there any plans to add Turbo to trezor 5 as a selection to put to cold storage?

    • @TrezorWallet
      @TrezorWallet  2 หลายเดือนก่อน

      Hi, you mean Turbo Wallet coin? If so, it's already supported 👉 trezor.io/coins/detail/turbo-wallet

  • @bobtoubman8551
    @bobtoubman8551 2 หลายเดือนก่อน

    please add support for apple/mac browsers

    • @bobtoubman8551
      @bobtoubman8551 2 หลายเดือนก่อน

      i did get your response but it only links to the youtube video??? i found it on the trezor website under requirements for support of the software. it is very clear that it doesnt support firefox or safari for mac. i can download chrome which will work on mac or trezor but i really dont need 3 browsers. its also not clear whether there is support for new macs with M1, M2, or M3. that would be great to know for sure since i will be buying a new computer soon.
      i was actually considering another option but i really thought the trezor was a better choice as long as it worked well with mac

    • @TrezorWallet
      @TrezorWallet  2 หลายเดือนก่อน

      @@bobtoubman8551 Hi, Google Chrome is the officially supported browser for the Trezor Suite Web version. Other browsers may work, but we don't guarantee it. MacOS, in general, is supported, and you can run the Trezor Suite Desktop app on your Mac! In general, we recommend using the desktop app. All Mac chips are supported!

  • @Nomad12344
    @Nomad12344 2 หลายเดือนก่อน

    If I accidentally gave my Trezor seed phrase to my exodus account when trying to bridge. How would I know? I’m 95% sure I didn’t but no I’m having doubts. After I got my Trezor set up I got exodus and made wallet and I’m pretty sure I never imported my seed phrase to exodus. But having doubts and just want to make sure. And let’s if I did I wouldn’t even need my Trezor to open it right? Cause I currently do need my Trezor to be plugged in for me to access my crypto through exodus.

    • @TrezorWallet
      @TrezorWallet  2 หลายเดือนก่อน

      Hi, to use Trezor with Exodus, you don't need to enter the seed phrase into the Exodus app. All you need to do is connect your Trezor and sync it with Exodus as described here: trezor.io/learn/a/exodus-and-trezor
      If you do this, you'd always need to connect Trezor to Exodus to sign a transaction. If you're not sure, feel free to contact our support team via trezor.io/support#open-chat
      Our team will help you figure this out!

  • @antoniocouto7092
    @antoniocouto7092 3 หลายเดือนก่อน

    I Wanna ask if Trezor will have Anti-klepto protocol on the future for prevent Key Exfiltration ? thanks.

    • @TrezorWallet
      @TrezorWallet  2 หลายเดือนก่อน

      Hi, do you mean thus in the context of a Dark Skippy attack?

    • @antoniocouto7092
      @antoniocouto7092 2 หลายเดือนก่อน

      @@TrezorWallet Yes

  • @antoniocouto7092
    @antoniocouto7092 3 หลายเดือนก่อน

    Thanks for the video, can I connect more than one Trezor Safe 3 the same time using Trezor desktop Suite software?

    • @TrezorWallet
      @TrezorWallet  3 หลายเดือนก่อน +1

      Hi, sure, you can use multiple Trezor devices at once!

    • @danwatson2461
      @danwatson2461 หลายเดือนก่อน

      @@TrezorWallet when you say multiple at once you mean I can have 3 different trezor safe 3 BTC devices all connected safely to the same trezor suite app?

  • @gautamchoksi
    @gautamchoksi 2 หลายเดือนก่อน

    I have forgotten the PIN on my safe 5 but I have my seed phrase. How do I factory reset the device?

    • @TrezorWallet
      @TrezorWallet  2 หลายเดือนก่อน +1

      It's easy! Follow this tutorial: trezor.io/support/a/how-to-reset-your-pin

  • @krystiansek6238
    @krystiansek6238 3 หลายเดือนก่อน

    Is this really true that bitcoin edition of safe 5 is indeed only for bitcoin? Isn't just a software option we can change in settings later on? Thanks :)

    • @willspeakman2461
      @willspeakman2461 3 หลายเดือนก่อน +1

      Just software option but I believe it is not straight forward to install the generic software.

    • @TrezorWallet
      @TrezorWallet  3 หลายเดือนก่อน +3

      Hi, it's a software thing - it will install Bitcoin-only firmware by default (but it's possible to load it up with the universal firmware as well)✌️

  • @EswarNeon
    @EswarNeon 2 หลายเดือนก่อน

    Combining elegance and luxury kislux

  • @Hacunamattata
    @Hacunamattata 3 หลายเดือนก่อน

    How to resive Coins on their own network like near?
    And not on erc20 !!

    • @TrezorWallet
      @TrezorWallet  3 หลายเดือนก่อน

      Hi, NEAR Protocol is supported on ETH network only on Trezor.

  • @Brenna_stubbs
    @Brenna_stubbs 3 หลายเดือนก่อน

    I'm sorry but I don't know if I should trust this company because I have been burnt in the past I've had to buy multiple model T's because the touch screen kept on failing and some fell apart what assurances could be provided to make sure this doesn't happen with this one

    • @TrezorWallet
      @TrezorWallet  3 หลายเดือนก่อน

      Hi Brenna, we are sorry to read that! Trezor has a very low faulty rate but by the nature of electronics this can happen. All our devices are covered by 2 years warranty so incase anything happens to your device we will replace it! Hope this helps 🙏

    • @braddater5834
      @braddater5834 3 หลายเดือนก่อน

      The model 5 is haptic like your phone and has Gorilla Glass. The model T has that plastic cheaper covering. I just bought a Model 5 which also has the better EAL6 chip.

  • @stevenwright6573
    @stevenwright6573 หลายเดือนก่อน

    I'm trying to by XRP on my tezor suite desktop app, but my payment fails to process. My bank says they see no record of a rejected attempt. I've tried my debit card and a credit card. Both fail to process. I don't know why. I need help.

    • @TrezorWallet
      @TrezorWallet  หลายเดือนก่อน

      Hi, we are sorry to read that! If there is no rejected attempt on the side of your bank or card provider, than then payment didn't go to that stage it seems. Please, can you drop us a support message via trezor.io/support#open-chat
      Our team will look into it! Thanks and sorry for the hassle 🙏

  • @darkismkayla
    @darkismkayla 2 หลายเดือนก่อน

    En el momento en que vi el bolso kislux , supe que tenía que tenerlo.