Inside Spain's BIGGEST Bike Shop
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- เผยแพร่เมื่อ 21 ส.ค. 2024
- Quick trip to BikeInn, one of Spain's biggest bike online retailers.
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As a Canadian that can't afford to pay $120/tire or $300 for basic brakes, I have ordered a LOT of things from BikeInn over the years - especially tires. Even with shipping, etc, I get tires from there for 1/3 to 1/2 the price of Canadian LBSs.
Thanks for supporting your local bike shop!😂
@@mechanicaldavid4827 I can’t afford to. I ride over 10,000km a year and paying $250-300 for a pair of tires is way too expensive. If my local bike shops had prices that were even remotely close to affordable I’d shop there. But 3x the price of having items shipped from Europe?
@@mechanicaldavid4827it's a shop, not a charity
Why should he if his local bike shop charges extortionist prices for basic bicycle parts & consumables @@mechanicaldavid4827
That looked like a modern huge Consumers Distributing though.
You can usually order to parcel shops or parcel lockers when shipping with any of the courier services DPD, DHL, GLS, etc. that way there is no need for a permanent address. If there is no option to choose a parcel shop/locker during shop checkout it is almost always possible to redirect the parcel via the courier service after it's shipped. The needed info/links are provided in the couriers email received when the package ships.
There are quite a few good online shops in Europe with a wide selection of parts and fast, fairly inexpensive shipping.
Some I've personally had good experiences with are bike24, bike-discount, rosebikes, r2-bike, bike-components, simplebikestore
Bike24 is really good.
Same, have had good experiecne with all of the above in Germany
Bike inn? No stock? What a surprise!
Yeah, I ordered some grey walled 26' Vittoria MTB tires there a little more than a year ago. Website said, delivery in 2 weeks or so. I got an email a couple of days later saying one tire could be shipped in 4 weeks or so, the other (same one) would probably be shipped in a couple of months.
One good thing, cancelling the order went with no problems.
Huh so it wasn't just me. They sent me a used Zipp ZR1 hub and I had to return it (to Germany). Neither the delivery was fast, nor their customer service response. But it was done and I never bought anything else from them, despite having lower prices in general.
I think the vision for Bike Inn was how we can make buying a bike as miserable as possible 😅
It is an online sales warehouse, the possibility of buying on site is just a bonus.
The warehouse-like approach shown here is not uncommon across the world. But as with everything new, you need to be patient the first time you do it. Even when you got your very first iPhone there was a learning curve, wasn't there? What we see in this vid is a certain level of entitlement and dare I say arrogance mixed with ignorance.
@@channul4887 obnoxious much?
What they did in this video would be equivalent to going to an Amazon distribution center to buy an item. Why would anyone do that even it if was offered as an option, when the company's business model isn't focused on in-person retail.
Context :
Bikeinn is a division of Tradeinn Group, headquartered in Girona ( conflicting sources put HQ in Celrà, a 5000ish souls village).
If you were to *experiment* on a new concept, wouldn’t you do it on home turf ?
I moved to Portugal and BikeInn is the best option to buy bike stuff from what I’ve found here. Even in Lisbon, a capital city, no decent bike shops with product selection. Delivery has been great with BikeInn to Portugal. Haven’t had any big issues with 3 online orders. Only issue was charged for an item that never was delivered and had to email them to reimburse the charge for the item that they canceled. I assumed if they canceled they would have sent the money back without asking. Overall I am happy with BikeInn, but a lot has to do with I have zero good options in Lisbon, Portugal.
Yeah its a struggle to find decent bike shops in Lisbon - there are some - but they're well hidden. BikeInn is usually cheaper and faster than having CTT deliveries...
BikeTiresDirect in Portland is the same way, you can order online and pickup at the warehouse, or go to the warehouse and use their computers to order and the guy brings it out to the lobby. They have a "showroom" but it's like bottles and closeout bike jerseys and such.
I live in Midwest USA and love BTD. I’ve ordered several times from them over the past several years, always satisfied with the price, quality, shipping, and customer service!
Used them a few times. A bit slow shipping to Sweden, but has been completely reliable.
"Shipping is its own thing" - Preach! LOL. We've been living in Alicante since July. Let me just say, I hear you. We'll be in Girona in May for the Traka race. I'm planning on riding this race, not racing this race. If youi're there, would love to say hello and meet you guys! Been a fan of the channel for a while now! Cheers! Salud!
Like Argos in U.K.
I've ordered lots of stuff online through them in the US and everything was great. A slightly little longer wait time but good price. That place reminded me of the catalog store Best, when I was growing up or maybe IKEA nowadays.
bikeinn pricing is surprisingly good in the US for at lot of things, even considering shipping. In the height of the pandemic they had some stuff in stock that I didn't see for along time stateside. I had no issues receiving product, but I know others have had mixed results from them. Maybe it's exchange rate... but I recently got access to QBP dealer portal and DT Swiss wheels can literally be cheaper to buy as a consumer from bikeinn than buying at dealer invoice pricing from QBP in the US.
A price comparison website we use very regularly in Germany is idealo. They are present on major European countries. When you're not in a rush, it's worth creating a list of items and set price alerts for them.
Bikeinn/Tradeinn s one of the biggest mailorder shops in Europe now. Although living in Germany, where we have well known European shops like Bike24, Pose, R2-bike, Canyon… I order a lot from them
I live in Germany where bike theft is a serious problem too and I use a cheap bike for commuting. It is a much more risk-free solution for your nice bike. And you can buy a decent used city bike (that may need a €10 part to fix it) for less than a good bike lock.
Fascinating video. It kind of confirms the quirkiness that I imagined must be behind the scenes. Bikeinn is super super slow and package arrives like it was literally thrown together, but they offer discounts on top end stuff that isn’t discounted here in the USA. Can’t have it all…
Back in the day we had a Consumers Dslistributing which was a catalog with local distributing locations. You'd go to the store to high top tables with the catalogs, little order slips, and 4" pencils. Fill out the order slip, get in line, submit the slip, and then wait for pickers in the back to pull your order. As a kid, it was novel, but now I look back and see the worst of online shopping and the worst of retail mashed together.
I live in the U.S. and have shopped online at Bikeinn on several occasions and have had very good results. Remarkably, products usually arrive in about 3 days by DHL. I had to return 1 item. DHL came to my door and picked up the item. Getting the refund was slow (partly because it coincided with Spain's summer break period). But, that aside, I would shop there again..
Three days delivery? Wow. That's air freight then. When I order to Finland from Bikeinn, delivery always takes several weeks.
@@Kivikesku On both orders they used DHL Express.
Maybe you can visit Rotor Headquarters in Madrid and give us the latest on their Q-ring technology!
the alt-gr (alt graph) key is like a 3rd shift key. it types what's in the lower right of the key and shift + alt-gr gets the top right.
If Terry Gilliam made a film about shopping for anything, I think he would have created Bike Inn first. It's difficult to think of buying bike stuff as dystopian.
I got some Look Carbon XC pedals from Bike Inn recently. I would prefer to buy local (I live in New Zealand) but I couldn't get the pedals I wanted locally.
Shipping was surprisingly fast considering it was just before Christmas and was being shipped from the other side of the world.
I've gotten a bunch of stuff from bike inn sent here to the UK, they have amazing prices, takes a while to get here but it's very worth it!
I have bought some parts and components at bike inn and I have never had a problem 😊
Used them twice for random old campagnolo bits that I couldn’t find anywhere else. Much cheaper than buying a new bike because of a lack of parts
If you have a U lock you should get a Lockrockit universal U lock mount. Its a Canadian company that makes steel universal U lock mounts l highly recommend it.
I needed a drink watching you go through that, lol
Thanks for all the videos! FYI I just received ski jacket from Spain's SnowINN - it was 40% cheaper than getting it from Italy. The shipping was really fast to NY, but it took 10 days for them to ship the order (maybe because of the brand) - so it's about 20 days to receive the goods. Totally worth it as they have brands you can't get in the US.
Their shipping blows. Would be very hesitant to order from them again.
I've ordered several times from them and had items delivered to the U.S. in 3 days by DHL.
@@LVQ-so5th That actually sounds like Blue Lug, not this place. I have a couple items I ordered from them at the beginning of December that are supposedly 'in transit to dispatch' whatever that means.
@@biosfearmag I just checked my records. My last order took 4 days to get to my home on the east coast of the U.S. (and that included a Saturday and Sunday). DHL was the carrier. It could be that some countries have issues with customs.
@@LVQ-so5th On the West Coast, we get orders from BlueLug via DHL in about 2-3 days. In my case, I ordered two items from BikeInn at the same time at the beginning of Dec. and neither has shipped yet. I think that's pretty bad service.
1 months for me in the west coast in the states. longer than others, but if I plan accordingly, I don't mind the wait.
I only have a sample size of about 5 purchases from the USA but zero issues and shipping was as fast as ordering from the west coast
Oh boy - how timely - worse customer service I have ever experienced. Order from the US from BikeInn at your peril. I ordered a pair of winter shoes and i think they might here for next years winter. Tracking codes for shipping are useless. It was my first - and last time buying from them. Look up the reviews before you buy... I think they ship everything to Holland - consolidate into cargo containers and then ship the cargo across the "pond" by sea. Only explanation for how something can be in transist for 4 weeks (and still counting). I wish they were honest about shipping times to the USA.
Outdoor Argos on steroids
One of the few companies who still ship to the UK post Brexit, I have a pair of tyres arriving this week saving £40 on UK prices and that includes shipping
Go to Decathlon in Girona would have been a better choice :D
It’s not. Their bike stuff is not great.
Definitely not a store. Most positive thing I can say is that it is a trade counter.
Fully understand your problem with shipping address, although I suspect they are more interested in taking your money rather than a particular delivery address.
Interesting video. Thanks. Happy New Year when it arrives.
Would love to know what lock you purchased? I need one myself.
I was thinking of buying some Unior tool storage but thanx to reviews luckily I didn't.Unfortunately
I have ordered from Bikeinn and they have been good. Your experience reminds me of going to the main stores at work to pick up a left handed wrench, longer than a wet week. 😕
English on of buildings. Indicates their expected clientele and market scope I guess.
Interesting experience. Hang in there.
Happy New Year
Very interesting to see how it works. I use Dive INN all the time.
When I was a kid in Ontario we had stores like that where you pick the products from a catalogue and they went and fetched them for you…hardware and “Consumers Distributing” Booze stores were the same too.
With the amount of shoplifting and lack of policing this business model might come back into vogue
I buy from bikeinn from the US…super cheap prices, often free shipping , but takes a while to
I was thinking of universal cycles in Portland too. Nice thing is, helmets are out on the show floor. Silly basics not so much.
Look's like they advertise keen pricing using supplier stock feeds for the most part.
Wow, this place actually exists? :O I thought it's just a store front for some aliexpress-like wholesale business, the website has those stock photo looking aerial shots of the building that i always used to see in chinese webshops, where they use the same stock photo and just change the logo and signs in PS
it's not any better. Their information is often wrong. They just get stuff from unspecified suppliers, and they have zero clue when they will get the products from their supplier. the only difference between aliexpress and bikeinn (tradeinn) is the nationality of the workers and the geographical location.
Bought tires from them a couple of years ago. One of the worst experiences ever. They sent the wrong product, I ordered and paid for Conti tubeless and received the tubes version. Then they refused to pay return shipping. Customer service is rude and unresponsive too. Awful for anyone outside of their local region.
my 2cts:
- TradeInn is quite OK, huge amount of parts/tools/clothes/etc. on their site but so many references can get you lost. Availability is always a point but return politicy is quite "open".
- Decathlon is the shop to go for sport stuff.
- Regarding safety locks : main advice would be to get a cheap second hand, well scratched, commuting/shopping bike that you can leave outside. All your nice equipement have to be kept inside !
Tried decathlon first and the Dec in Girona isn’t well stocked.
Did I hear mention of a Cues hack? Any workable Cues Mullett?
I was in the Army in Germany in 1980 and went to A place like that. I think it was called called Begelman's.
Brügelmann ? Original company went bankrupt, but the name is still used.
you can cycle very easily to Celra , no highway
often they will say they got the product in stock, but they actually don't have it. They say they are waiting for the supplier to ship the product to them. So they don't differentiate "in stock" and "backordered". They don't specify which products are backordered and how long it will take them to get the stuff. They have no idea either. So as long as I give them plenty of time, say 2 months, I know I will get a good deal. If I get things sooner than 2 months, I'd consider that a pleasant surprise.
Try decathlon, the one in Clara just o,upside of Perpignan has a good selection of parts/tools etc and really good prices. MondoVelo in Thuir , next to the huge Super U supermarket, has lots of Shimano/SRAM parts but haven't been to,the one in Perpignan yet as Thuir is just a 15km bike ride from our vacation home in France. BikeINN looks like a version of IKEA without the café.
Agreed, and there's a decent sized one in Girona - the IKEA of the outdoors... in a good way !
@@briancopestick9998 I stopped by the Decathlon store in central Barcelona this past June - it did not have much in the way of parts or tools which was disappointing. Actually the Orbea campus store in Barcelona didn't have much either - lots of bikes but not much help at the service dept either.
@@JohnPilling25 - True - they've held much less stock in store since Covid, but they'll deliver anything from the online store promptly to your local store for free, or to your home for a fee. You're also correct that if you want advice, they may be less good than an indie.
@@briancopestick9998 actually this past May, the decathlon in Clara (France) had everything I needed to convert to tubeless, new disc brake pads, and tools to get the bb and cranks off, chain breakers etc. Mondovélo had a huge range of new cassettes and derailleurs even new grx stuff - just no mineral oil for the brakes. It's a 30km ride to Decathlon, each way, so I don't go unless I have a long list of stuff or I have to go that way. I'm slowly finding out where all the bike shops in and around Perpignan are. Have only been to Girona once, had my bike with me and rode to Banyoles.
The quality of bike accessories and parts is actually quite good. Bang for buck. Bikes are ok if you use them as a starter for DIY upgrading. I especially have a soft spot for one of the cheapest steel frame ATB bikes you can buy - the Riverside 100 and 120. Most surprising is the room for really, really big tires. Until not so long ago the Riverside 100 started at, drumroll, 120€ new. Now the same bike costs 219€. Still a bargain. Components are reasonably good, I was pleasantly surprised when I rode one for a couple of days. Of course the wheels won't last long, but I am tempted to get one as a project bike...
Bad: What I really don't like is that Decathlon have only few large size clothes / shoes.
Good: Unlike other sport equipment stores they actually do have some items in larger sizes 3xl and 4xl 😉
As a regular customer of Universal Cycles, I’ve always wanted to go to their Portland location.
I m in Canada the problem I have with bikeinn is the cost of shipping, I put items in the backet and shipping is $25 (not bad) but then I add a brake cable and it's $60 for shipping!!!
If it's hydro cable proly' it qualifies for fragile shipping. If it's plain wire then it's just a 'cost adjustment'...
Bikeinn has great stock. Too bad I ordered my helmet in the wrong size and now I have to send it back from CA 😪
Hi
Can you recommend online website for purchase bike tools/parts with a good price quality ratio.
I bought mavic rims from them great experience even with shipping great price
That's a pretty soulless way to shop.
It really is!
I f I recall correctly one of the computers there has a ‘English’ keyboard. Also never had a problem bringing my bicycle inside.
Do we need to be a patreon member to get access to the discord channel?
This place is a lot like B&H Photo in NYC.
I wonder if they could do click and collect, so you pre order before arriving?
Once again, I prematurely commented.
Hey question, you probably have answered this, but why leave the US? I mean I get it, I have thought about it many time
Can’t afford the American dream.
Are there a lot of 70s ten-speeds (2X5) out there? I still see so many in Boston. I know they made a lot during the 70s bike boom, but those things seem indestructible, and have down tube shifters, lol!
@@whateverbikes Interesting, thanks! The ones I've seen here seem mostly used by students or hipsters for urban commuting because they are so cheap now: $50-$100 (not "vintage" yet, lol!) Although my guitar repair guy had an old Motobecane that was in absolute horrible shape, at least cosmetically. This was one of the best guys in the country and did meticulous guitar work, but couldn't oil his bike chain, but the thing still worked, they are tough!
I know in Portugal there are some ''tabagie'' store were you can send your order. Maybe you can have the same service in Spain?
You need to check where those collection shops are. Ordered a frame from Germany and ended up at the 'local' collection 'Loja' in the next village with little to no public transport links.
What cart are you using? Is it available in the USA?
I've bought a few things from bikeinn , but its not a wholly happy experience. In the beginning, it was so bad I asked in bike groups if bikeinn was real or a scam.
I'd put in an order and nothing happened for weeks, then it said it wasn't in warehouse.....like wtf.
Compare this with wiggle/chain reaction , merlincycles in UK, and the German ones like bike24 etc. Everything is smooth.
That aint a “store” that is a warehouse with pickup department lol
Kind of a European version of what Nashbar used to be.
no - Bike Nashbar was helpful - great customer service. timely deliveries
Not exactly the bike shop experience i would want. Feels more like the Ikea return department
My expectations for Google are clearly a bit heightened. Don't see much about shipping within in Spain in initial search results on Google..but maybe being new brings some issues for now as you are getting acclimated and didn't get into it here.
Hi, this is not an average spain's bikeshop, maybe a soulless warehouse. Why didn't you look for an excellent one in the big cities? there are plenty of them. Anyway, thanks for the video.
I know it’s not average. That’s why we went. We’ve featured many bike shops in Spain already.
Your location seems very ' Urban's, but where are the people? Is street life really that limited?
They don't want will call
Ive gotten some great deals through them. Just takes awhile😅
I will avoid this store. I purchased 2 tires that were on the seller's website. Unfortunately, I did not receive the tires. I waited 1.5 months for them to return the money. It's a pity, because I really wanted specific tires.
How are the spaniards when it comes to you and your camera showing up? Do they mind? Do you call ahead?
Haven't had issues yet. I think they just see us as weird American foreigners :)
Good for you !
Take advantage of it !
I live in Spain and use various mail order suppliers never have any issues, delivery can be either to your home or pick up point. Works for me.
@@royrcf what pick up point do you use?
@@cyclistefroisse9267 yeah, "taking advantage" of locals is a good way to assimilate.
Hi,
I ordered there a few times, never again .
Customer service is inexistent.
Good luck....
Oof, I would've felt so intimidated by that
I guess they dont have to worry about shoplifters?
Did you consider going to Decathlon? They are pretty good for mainstream accessories.
The one in Girona is not great.
@@PathLessPedaledTV Just FYI - you can usually order online and pick up in any Decathlon store.
thanks Guys, I hope I never have to go in there, awful atmosphere just from watching your video, weird
Do I hear a negative subtone in this video for like the whole 10 minutes?
*INN is a online shop known in Europe mostly for it's low prices. Not so much for the super service. I am surprised that you can collect items at one of their warehouses at all. Hope you got all you needed. The experience in the shop is surly something wouldn't like, too. Either completely online experience or in a good fine shop.
No. You hear the stress of foreigners navigating something in a different language.
Poor Russ and Laura 😕
Perhaps it’s different for us Europeans who get used at a very tender age ( first school trip across a, more often than not, invisible border) to navigating our way in countries where a different language is spoken ?
Spare a thought for the old spanish lady, computer illiterate, who “just” needs a new bike lock for her old klunker... How stressful it must be for her ?
Yeah I understand ☺@@PathLessPedaledTV
I ordered few items (bike componets (over last 5-6 years) 90% never been on time, or cancelled order, It is a horrible company!
Probably not the best plan to try shopping at Bike Inn in person, just like you wouldn't ever have tried to shop at Wiggle/Chain Reaction. By the time you factor in train tickets and your time, you would have been better off buying or ordering from a local bike store. You probably don't even save that much with Bike Inn when buying from within the EU because you are still paying the VAT. I doubt any of the many cyclists and TH-camrs living in Girona ever do this.
I checked the local bike stores and they didn’t have what we needed. They cater to mostly visiting roadies. No one had a decent U lock 🤷🏽♂️ Other youtubers you watch probably don’t bike commute in town but only use them for races and events. Many local cyclists we’ve met frequently use Bike Inn to get away from the tourist prices. In fact it’s from actual local cyclists that told us to get things from there to avoid the tourist premium.
@@PathLessPedaledTV you can order items online for collection at their warehouse, which means you'd know what's in stock and they'd be able to tell you how long it would take for them to source it for you and then you'd just go and collect it there in one go. So basically do what you did but do some research beforehand, don't just assume they think like you.
They are impeding their own success. They need to get their sh!t fixed. You literally gave them the nicest garbage review ever - and they deserved worse
Weird way to buy bike stuff. Best thing about bike shops is seeing things in person. what a let down.
That place is huge! Let's hope this isn't the future of shopping 🙁
Yes, it is.
The workforce in Europe is expensive and soon (that’s already the case in some countries) will be in short supply.
Automation will see that jobs, which nobody wants to do, anyway, are eliminated.
That’s no SciFi, a human-less (almost) fully automated cold storage facility exists already in Rheine -Germany.
Long story short 18 Wheelers In/ 19 tonners Out and nobody in between, pallets unstacked/re-stacked automatically.
Carbon footprint : - 4000t CO2.
Who wants to work 8h shifts at -23°C (-9.4°F) ?
+ factor in long term workers health impact on a european-style health system.
Decathlon when in eu
Well guys... Have you tried the wonder of Decathlon yet? 😁 I believe there is one in Girona.
The one in Girona isn’t that great.
@@PathLessPedaledTV that's a shame, although they have limited choices our local one has been a life saver on several occasions.
Horrid! All that I ride a bike/ enjoy cycling to get away from….Corporate,Impersonal,Lack of Soul,Profit before people,putting it in a polite way.
Calm down, it's just a big store which offers another way of collecting items, different to what you yank are used to. It doesn't mean it's worse. They don't force you to go there. In fact if the hipsters did some due diligence before they'd gone there they might have saved themselves time and embarrassment (i.e. this video).
Worst compagnie ever 😅
Spain...not just for bullfighting. Who knew?
No bullfighting in Catalunya, they banned it...