The Small Company Saving the Simple Bicycle
ฝัง
- เผยแพร่เมื่อ 31 พ.ค. 2024
- We get an awesome tour of Merry Sales, one of the oldest bike distributors in the United States, as well as facilitator of keeping mechanical parts alive.
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The bike industry is going the way of the automotive industry. Getting to be where it's harder to fix your own if something breaks down. Good to hear of this company striving to keep things simple.
Sadly, I agree with your metaphor. I got off the boat with Campy 10 Ergo and wheels I built hanging off frames Peter Mooney built for me. I don't see anything attractive in the industry or the bike culture obsessed with aero, carbon , Strava and wattmeters. I'm writing this as someone who took out a few race licenses when I was much younger.
Lol 🤣
Most bicycles sold around the world are less than $1000. If they price themselves out of the market by making all groupsets electronic, they'd lose profits. If they can make bicycles for less than $1000 with electronic shifting, then that would be real innovation.
And bikes are not as essential as automobiles, so even i as a cyclist am willing to move on to other sports if cycling becomes too inaccessible for me.
i feel bad for the mechanics. it is les about tuning and more assembly. i know the latter is easier but after a while it gets monotonous is nice to play the bike and tune it up.
@Sep G Electronic groupsets might actually be already cheaper to make than mechanical groupsets. Mechanical groupsets (especially indexed groupsets) have a lot of fiddly internal parts that you must develop and manufacture internally, whereas servo motors and wireless circuitry can be outsourced. Electronic costs more now because companies figure they make more money by marketing it as a performance feature. It won't be long before cheap alternatives enter the market, and indexed mechanical will become exotic.
Fixing bikes is easier than ever for 99.9% of bikes being made today. Back in the day you would need waaaaaaaaaaaaay more proprietary tools than today.
Even the most complex stuff like electronic is not difficult to learn. Building your own bike frame from scratch or modifying old frames is easier than ever these days.
Didn't want this discussion to end. Five stars. and a nice nugget at the end, a 13-42 cassette.
Definitely one of your best videos to date, I'm a 72 year old aussie and started riding on two wheels around 1958.Still ride on bicycles but don't get caught up in the hype. MKS , Nitto, Tange are part of my vocabulary.
Now I know how to pronounce Tange! 😊
@@Fetherko
The Japanese pronunciation of Tange is tongay but the English pronunciation is tanj.
MKS, especially. Their cup & cone pedals are a godsend for year round commuting. Everything else gets destroyed in a matter of months. Recently went to a Grease Guard square taper BB. Guess I’m going backwards. 🤷♂️
@@ClockworksOfGL In reality it's a step forward.
This was fantastic. The simplicity and mechanical nature of bicycles is part of the romance for me. As the bikes and components have become increasingly complicated, working at a shop has been a difficult paradox for me.
It’s great to see there are people out there focusing on keeping bikes simple, rebuilding parts instead of replacing them and emphasizing craftsmanship instead of technology. Cheers to everyone involved in this! 🎉
Americans hate the present.
Hell yeah. I dream of going into business with a bike you can work on. A good biking bike that mixes elegant design with durability and rebuildable, cost-effective component choices. Basically, everything the industry has abandoned.
GOOD!
Mechanics make your bikes yours and is not subordinated to an app, company and the electronics you cannot repair yourself.
@@bikee1394 No argument here, Fuck the app! and, all this electronics shit being rammed down our thorats by these greedy bastards who want to jerk you around and rip you off!
I emailed Soma when I needed help fitting a nitto rack on my bike. Jim himself emailed me and patiently explained how to fit the rack. I was dumbfounded that the president of the company spent the time to help me figure it out.
This is the advantage of smaller companies. I once enquired a few things with Zed Bike Wheels, only to be replied by Lee, the president of the company.
That's what you call "Service"
Jim is the real deal! I've emailed with him a handful of times over a few different parts questions. Always super attentive and helpful!
I have never dealt with SOMA before but this video has just gained them a new future customer. Great company ethos that deserves to be supported.
Same here
I’ve been buying stuff from Soma for about a decade, they’re great.
same!
Me too
ya soma and surly were always good for that starting back in the 2000s
Thanks for showing us behind the scenes Russ! And Thanks for the support and all you do Jim/Merry Sales!
This business is a treasure! I want to support them and their business model as best I can.
I just love the simplicity of the bicycle. Batteries and hydraulic everything… no thanks. Really excited to see the simple utility in this company. The Camry of bikes
You're really bad at analogies.
They're just riding the trendy wave of selling nostalgia by giving you less and charging you more for it.
Hydraulics aren't complicated. They are on Camry's...
@@CNYKnifeNutyea I don’t get the hype for vintage. They’re heavy bikes with bad gear ratios, and bad geometries. Shimano hydraulic brakes are easier than any mechanical brake to keep going.
Most bikes sold over here in mid western parts of Germany are so called city bikes (like Dutch bicycles), second most are what we call tracking bikes (and you probably would call flat bar hybrids). In a lot of bike ships you only see one or two bikes with a drop bar. Sure they exist and you will find them, if you want them. But it's not the first bike people get or think about. Same for mountain bikes. As we don't have many mountains over here.
In the bigger bike shops over here you can find much more cargo bikes than drop bar bikes. Same on the roads.
However the common bikes over here are mostly cheap mass produced ones. Bought and used for daily usage. Or comfy stuff for holiday usage. They are usually not hand picked self build glories. For most people they are tools to either get them from A to B, or to provide them a nice recretional experience when they are on vacation, but nothing they actually think about in detail.
So while most people over here probably ride bikes the way you promote, they likely would not have a use for this kind of business. Which is a very weird thought.
I personally would like to buy from such a company. However I would aim for a local one. But good to see that you also have these in the US.
Thank you for your great videos and especiallytgese kind of interviews that open up new worlds for a lot of us.
Here in Norway it's mostly sport bikes, i started salvaging and restoring vintage Norwegian produced bicycles, they're much more comfortable and durable than the new garbage being churned out.
@@HansensUniverseT-A No argument here, Old School bicycles is still the best.
@@michaelquinones-lx6ks The modern cycling industry is exactly like the automotive industry.
@@HansensUniverseT-A I agree, the modern cycling industry sucks. Ill take old school anyday!
A large part of the issue was the divergence/shift of cycling as a means of transport to a fitness/leisure/sport activity in the United States and Canada (and many other car-dominated countries with car-centred infrastructure) as the car overtook all other forms of personal mobility. Consequently, in the face of the bike industry pivoting towards "sporty" bikes like dedicated aggressive mountain and road race bikes to the exclusion of the simple and practical commuter bike, riding and desiring steel-frame "traditional" bikes has to be an active, conscious choice in the market.
Compounding this further is that even if these kinds of bikes were far more readily available in the market, bike infrastructure (and all non-car focused infrastructure, for that matter) is so poor/limited in North America that customers would struggle to meaningfully incorporate them into their lives without a lot of difficulty. You can have some of the best products in the world, but it will matter very little if the people who buy them can't use them enough to make it worth their while.
I love the comment, “Do you really want a bike that is only a 1 speed if you didn’t plug it in.” The sit down portion at the end was awesome. Thank you.
We need more bikes as transportation content. Blue Heron Bikes Berkeley focuses on this segment. Please stop by if you want a custom built SOMA.
Right On!!! I've been riding bikes since I was 5. In place of a car whenever possible. I'm 70 now and have absolutely zero interest in racing. The beauty, simplicity, and sheer joy of riding a bike requires no hype.
I love that the were able to rebuild their Japanese business relationships after the war.
WHY am I crying watching this? Maybe it’s the Soma Surly and Waterford in the garage, when you chase the dragon it goes, surly Soma merry sales nitto Japan
To funny I remember Merry Sales back in the days of the 1980’s when specialized was just selling parts out of a van. I worked in the South Bay of San Francisco in Santa Clara California at the “The off Ramp” on the El Camino Real “the real road” I remember the Merry sales rep stopping by our shop once a month. I would order my rare and hard to find at the time things like sew up tires or the odd handle bars or odd extra long crankset. To funny seeing this small distributor still is in business after all these years and still in San Francisco Bay Area amazing. I never realized this business went all the way back to the 1906 earthquake.
Mr. Porter's voice is akin to a beautifully crafted cello, with a velvety baritone that flows effortlessly.
TIL I've been pronouncing Nitto, Dia Compe, and Tange wrong lol.
My family and I have been involved with the bike biz in NYC for 50+ yrs and I have seen a lot trends come and go. My father’s bike shop in Greenwich village on w. 3rd st in the ‘60’s did biz w/ J&B importers when they were in N.J. and years later I did biz w/ the owners son, Ben jr. (who sadly died while jogging!? ) I had Ben jr make me a run of 144 bcd chainrings in road&track for all of my old bikes bc they were getting harder to find every year. Same with steel toe clips and quill pedals. I had to read his catalog every month to see what was disappearing next! 5sp, 6sp, 7sp freewheels, chains, hubs, tubulars, tools…good to find out there are other retro- heads trying to keep the old tech alive!
This video is super super interesting! I'm a CNC machine setter, and cyclist, working for a small UK company with around 60 staff. We do a lot of limited number runs for our customers. I know nothing about business, but I'll show this vid to our current manager. I'm sure he'll enjoy it if nothing else. 😁👍 Best regards, Peter.
Lucky you!
You just keep bringing it Russ. What a splendid interview.
Jim is so into what he's doing and so verbally adept.
I just loved the store room tour and especially the story about those hand painted bells. I had no idea a small item could have such a background story.
You would have been a nice biking friend in the early 1970s when we used to just ride and explore by bike.
"Fundamental need for something that works with everything." No wonder he appears to get along so well with Russ.
Very entertaining for this guy here in his late 50's that's been into bikes his whole life. Thank you Russ and Merry Sales!
Insanely important conversation. Enlightening.
I worked at a small bike shop in the Bay Area in the 70's and Merry Sales was one of our suppliers. Their sales rep would call on us every week and was always helpful and knowledgeable. It's amazing that Merry is able to to thrive in the current environment and has adjusted their focus away from the unsustainable mainstream. Clearly they have generations of experience and relationships working in their favor. Products like Cazadero tires, simple drivetrain parts and frames that fit lots of different sized riders (including tall ones like me) will keep me coming back for more.
E-Bikes = Evil Bikes
@@kenpreston7579 "E-bikes" are, GARBAGE!!
"That's my sister. We get along great!" - That means they just had a fight
too funny
Extremely interesting and informative. Happy to see someone still focuses on making durable sustainable high quality bike parts instead of planned obsolescence and throw away product culture. Thanks to both of you!
they are a great source for jis bottom brackets!
Sustainable! Excellent perspective.
We have nothing like this in Finland. Thank you very much, knew nothing about this company, 🙏
Years ago I had the opportunity to work with Merry Sales, sourcing a specialty component for the Bikes that we were building here in Portland. it was just a one time sourcing deal, so we never got to really establish a relationship with them but they were a very intriguing operation to seem to be more customer driven than most. I’ve worked with a lot of distributors a lot of manufactures and of course I lived in work to Taiwan for two years and these types of businesses are the backbone of independent bicycle manufacturers.
Back in 1978 when I got out of the Army I ran into a good friend that rode a bike everywhere, he didn't own a car. He was riding a SOMA sort of an English Racer style bike and it was a beautiful black. You could tell the quality was in it. I loved riding bikes my whole childhood so I went to the bike shop to get a bike. I ended up with a ROSS because I couldn't afford the SOMA but that bike lasted me 22 years before I bought another bike. My last bike purchase was two years ago and I went to Carl Strong to have him build that frame but I did get sucked into the electronics and hydraulics. It's a great bike with only the fork being made of carbon. I am still considering buying one more bike but I want it to be old school with mechanical shifting and rim brakes. And I like the look of the old school headsets and quil stems. I think maybe a SOMA, even if I have to buy the frame used is a dream that needs to be fulfilled.
"Tong-ay" Just blew my mind. All these years...
This is soooo cool Russ. Thank you for having us along.
Great video! Cycling is supposed to be a simple thing. Let’s keep it that way👍
So stoked to see the channel blowing up, Russ. This is the kind of content that will never get old. Catching a glimpse into the inner workings of these beautiful little corners of the bicycle industry is an absolute treat; we thank you for it. Also, can't freaking wait to see what you and the Soma team get up to in the future.
Long live the front derailleur!
Soma was a bike brand that I had never heard of before. After waiting over two years for a custom frame, I was informed that the builder was going out of business. With a refund in hand, I searched for a replacement frame. Soma had a model called the Speedster, with polished lugs and Tange Prestige tubing. Beautiful garnet paint job. After riding the bike for about a year, I knew that something was amiss. I needed a lugged stem. I found a picture of one on the internet, but couldn't find anyone who was selling it. Out of desire and desperation, I emailed the Merry company asking if they would add the stem to their inventory and after a short time, they did. My Speedster gets complements on sponsored rides all the time. On one particular occasion, I found a couple admiring my bike as I was returning to it from a mid ride sag stop. The man was a friend that I had lost touch with many years ago and with his new wife. Needless to say, it was a great day for a ride and a happy reunion for both of us. Thanks Soma,
This place is like an absolute treasure trove of cool stuff! Love the Nitto section!
That was fantastic business model ,support Jim/Merry Sales!
I'm so glad there are people like you Russ and Jim in this industry!
I'm five minutes into listening... and discovered I've mispronounced every Japan bicycle part producer ever. But, now I know.
😂 Tangay???? I've been saying Tange like flange for 30+ years!
Sorry but no ya don't. Even this guy said all of them wrong...
Yet we all know which brand he means
Merry seems integral to connecting so many bicycle manufacturers to their customers and to each other. Until this interview I was unaware of the Rivendell/Merry connection and how important it is to both companies. This interview also drives home the need for retaining the mechanical bicycle. You're doing great work Russ -- very proud to be one of your Patreon supporters.
I like what is being said in this episode. Being simple and functional are fundamentals of cycling. More power to you guys.
This is like a palace of glittering delights! 😍
Wow, love this video for so many reasons. _Thank you both_ for everything you're doing to promote *_simple_* bicycles and bicycle products.
What a cool interview! It's so awesome to see folks like Jim and Grant who are so dedicated to the same ethos of cycling that many folks here are-something functional, simple, and with user-repairability. So many ways to have fun on two wheels. Thanks, Russ and Jim, for having this chat!
I built a bike back in the 70’s- A custom made frame, Reynolds’s main tubes and Columbus forks and stays, Campy Bottom Bracket, cranks, brakes, hubs, and headset, But the derailleurs and bar end shifters were Sun Tour. Laced my own wheels. And it had a brooks pro saddle that everyone who saw it would stop and ask me how I got it to look like varnished mahogany. “Simple, I told them, I don’t wear those goofy chamois lined polyester knit shorts, I ride exclusively in Levi’s.”
This video makes me feel like I’ve found my home among bike enthusiasts. It touches on so many things I love about bikes and connects me to both the history and the contemporary practitioners. Thanks so much for creating content like this! 🙏🏻💚
I miss slow Sunday’s working at a bike shop thumbing through the Merry, QBP, Trek, and JnB catalogues. They were the Bible’s of the shop.
Excellent video! Thanks, Russ and Laura...and Jim! Very, very interesting.
I absolutely love my Soma Saga that I built into a gravel bike. It is indestructible!
The most interesting and eye opening interview you’ve done to date. Well done Russ. 👏
I hadn't known about the long and distinguished history of Merry Sales, so thanks for filling us in. Their products and customer service are excellent. Last November I ordered a Nitto dirt drop stem, but didn't realize I had ordered the wrong size until several months later, well after the 30-day deadline for returns. In an email I asked for forgiveness, and they gave me a refund after sending instructions on how to make the return. So cool that you're collaborating on worthwhile projects.
Just when you think it can't get more interesting, you produce another landmark special. Primo.
Saw the title of this video and thought... I just bought a New Albion from Merry Sales and that's about as simple as it gets; I can't wait to see who else is keeping it simple.
This was such a cool video to watch because it draws so many parallels to a hiking equipment company I work for in Australia. Jim is so similar to my companies owner too.
Totally fascinating. I had no idea Merry Sales went back 100+ years. The vide and ethos is fantastic.
Maybe I'm in the minority here, but I love nearly all forms of cycling. I love racing on crazy carbon bikes, commuting and cruising on simple, mechanical bikes, and everything in between.
Me as well, I love the smooth ride a heavy vintage bike can give you, but I also appreciate the way a carbon race bike transfers your power, and shoots out across the pavement. I prefer newer geometries and tech. I have zero problems maintaining my Shimano hydros. I think way less about my brakes with them installed then I ever did with mechanical brakes.
Excellent video content and Jim Porter is an unsung hero of the bike industry.
Thank you both for everything you do for this community!
My plan was to just sample a few bits of this…
And I listened and liked this video all the way to the end.
Guys, this IS IT! Simple. At about 18:28 ("12-speed, but it's not compatible with this 12-speed..."), our heart/pulse rates increase with JOY to hear industry leaders talk about this! Love the "do you really wanna buy a derailleur that you have to register with your phone?" And once we find ourselves comparing our bicycle culture to car culture, well...(cue post-apocolyptic desolate silence). I ride my ca. 1989 Trek 1200 daily. I think I need to call (yes, use a phone!) Merry for a front derailleur.
So glad old Skool lives on
Cool behind the scenes, and I appreciate the niche this company occupies
wow this was a fantastic video that really satisfied a lot of curiosities for me. very impressed with Jim and have gained a deeper respect for what Merry Sales does. thanks Russ!
My road bike is a Soma Smoothie I built for myself in 2009, second bike I built and I haven't changed a thing on it, besides swapping in a carbon seatpost. Rides like a dream, I've done several double centuries on it.
Wow, this was great Russ. What a fascinating interview and peak inside an aspect of the industry we've taken for granted for decades. Would love to learn more!
The old suntour stuff was fantastic. I started building bikes out of old parts about 20 years ago using my local bike coop as a source. This isnt a plug for the new project you have but it kind of is. Those ratcheting downtube and bar end shifters are the absolute king of components. Indestructible....very good utility......and just engineered perfection in how they operate. I cant wait to see how yours turns out. I am sure hoping it will be mountable either as a bar end or downtube (on a clamp or existing frame boss). I'll be ordering for sure.
I'm so pleased to have seen your interview with this interesting and far sighted gentleman. This is encouraging for the future of cycling. More power to you
I was in the industry and know a bit about it, but I just learned more in this video about the industry than I have in a long time. The news about the trends is far worse than I thought. The news about Grant and his contributions are wonderful good news, but what happens when he leaves or dies? Who will replace him?
Fascinating interview. So glad you guys exist.
I've watched this video ~4 times and sometimes I still learn something new. Somehow I've missed the whole connection between Soma and Surly the previous times I watched. I live 6 miles from QBP and a lot of employees bike by my place and I see a lot of their frames.
Hadn't heard of this gentleman or his company until this video but really a neat guy. Thanks for sharing and I appreciate how open he was. I enjoy the inside baseball stuff
I just found your video on you tube and live and work in SF from the 60s on up and maybe went by your location on 7th street 1000 times and didn't know your business, too bad you didnt hang some old bike frames outside your bldg maybe I would have been a customer. I have ridden repack many times and know that the first Harleys had the New Departure Coaster brake with the washers that wouldn't lock up un like the junk newer design 2 plate coaster brakes. You also mention Hodaka and remember those dirt bikes and Pabatco . I also remember the building on Harrison between 6th and 7th thats still there with the beautiful construction mural and that was a Peterson Case dealer and it used to have a yellow Grader was shown in front of that mural that helped build SF, that took me 50 years to figure out what was there on the empty cement pad. Your history talk was cut off and wondered about your company supporting any of the early motorcycle companies. Sf has lost its magic but it will come back because the cities been through much worse, and its kind of nice not being so crowded.
It kinda feels like a push to create something like the Dutch view and culture of bicycling is what you guys are aiming for, just combined with a Japanese aesthetic and sensibility.
The Dutch approach is simple and utilitarian. I guess if you live in a country where its norrmal to commute by bike on safe dedicated bike routes you don't need to be flashy. Bike camping in NW Netherlands is one of my favorite memories. The way buses, bikes, ferries and trains routes are integrated felt so pragmatic and well thought out. Like, of course you would want to ride a bike instead of driving who wouldn't? It's too bad nothing like that has ever taken root in California as far as i know. Ironically the bay area has become one of the least friendly places to ride in the world both on and off road. Cycling has been dragged into the culture wars for some angry folks out there and I feel its too dangerous to not own a car after commuting into SF for decades. It is shame too because when the traffic is terrible bikes are the best option.
I think the same. New Town designs are walk and cycle centric. The Dutch bike is the future.
To michaelrowave: yes! When "building infrastructure" is mentioned, for some reason I think of dedicated, separate bike paths, functional bus systems, and train options increased (at least in KY, OH, IN, WV, TN). Certainly NOT adding 3 lanes to one direction of a 4 lane expressway.
One of your best interviews. Great video!!
Saw the boxes with a bird on it. "Put a bird on it!!" Portlandia. LOL.
I wish SOMA brought back the "Pickup Artist". An amazing machine!
Home run Russ! For me this is easily the most interesting of your interviews. Common sense in the bicycle business, who knew?
Cool to see the face behind a company I’ve been sympatico with for a long time. More respect than ever for Merry Sales. Thanks for this.
Nice to know merry sales is still going strong. The world needs more merry saled
Simply wonderful! Words cannot express my appreciation for this interview. Thanks so much! Would love to see more interviews with industry leaders in this nitch.
This is so awesome. As someone who still uses a quill stem it's good to know they are still out there 😮.
Great interview and I totally agree that change for change sake is a road that dead ends in overly complex junk,
This is the first interesting video I have listened to in years!!!!
Excellent, excellent,
E X C E L L E N T !!!!!
This is brilliant. I got back into biking after almost years away, having been a hardcore biker into my 30s. I was astonished to see that practicality had just flat stopped being a market concern; biking had become a fashion show. (Obviously, I never should have left you people on your own.) Much that I loved about bikes and biking was gone.
So I've been dreaming of a bike that's for bikers again. Sensible components you can rebuild with common tools. Stuff that doesn't die if it gets rained on. Batteries not included, because they're not needed. Touring and commuting designs not compromised by racism.
So all power to Merry Sales. I can't help but believe that real bikes are coming back. Some time, somehow.
Also: I never should have sold my 1974 Gitane touring bike. I just had no idea.
i like what he said , thats why i am so in love with my simple steel touring bike, yea its heavy and clunky , but i can go almost everywhere with it , its comfortable , i ferry both my kids on it a the same time , and its sturdy.
we need a more in-depth interview with him. I love his knowledge
I remember years ago working at a shop, every time we got a new Merry Sales catalog or flyer in the mail all of the employees would take their turn looking through it. They always had the cool, unique stuff. Glad to see they're still going strong.
All my favourite stuff! The traditional Japanese brands are just so cool. And, this emphasis on simple, mechanical, long lasting bicycles is SO refreshing. The mainstream, big-brand cycle industry is screwing you over, but these guys are on your side. Simplicity and collaboration, and making things last, for the good of us all, has to be the future.
The worst part is finding a bike shop that has repair people who know what they are doing and who will say "that part will last longer" vs. those who says "you need a new chain, new cassette, tune up" when I've walked in just needing a new inner tube to fix a flat. That is how it is here in Florida. In New York, I am blessed that the owner of the shop is also the guy who repairs your bike. I ride 6,000 miles per year. I'm the guy that is wearing sneakers, budget-friendly bike shorts, solid color bike shirt, and a 15 year-old bike helmet. I just want to ride the bike. I'm also the guy who uses the chain and tires to its max life. My legs and spirit are the most important feature of my bike riding experience. I am in the market for a new bike. I own a 2007 Jamis Explorer 2, 2017 Trek FX2, and 2015 Specialized Secteur. I use the Secteur to traverse the mountain roads in NY State during the Spring and Summer months. I am in the market for a new bike to use in Florida during the winter months. Why is it so difficult to find a mechanical bike with rim brakes and inner tube tires? The Giant TCR Advanced 2 Pro Compact has rim brakes, but tubeless tire system. Can I just use inner tubes on that bike? Any recommendations for a rim brake bike with inner tube tires?
Not saying up on chain stretch is costing you money.
Somafab is the site I look at weekly. I've always needed something from them with all of my builds. This year, I was blessed to build up a Soma Percadero, a wide tire rim brake performance bike. Of course Russ come up with interesting results and comments with his experimentations.
All that history! Great video.
I love Merry ♥
when the bicycle is realized for the rider, for being in good working order, to be long lasting, having good design... thats what is worth a lot and thats why we have funny offerings and such now days. nice episode.
I am a massive Soma fan and have a Fog Cutter. These guys give so much consideration to their frame design, aesthetic etc. Their prices are great too! Keep up the good work
This was excellent, thanks for posting!
What a fascinating story and interesting business model. Great interview.
Excellent video, long may you , SOMA , and Rivendell prosper.
This is so timely. I've been thinking about a new bike build and saw a stellar Soma on my morning walk. Then came home and saw this video. Had no idea about Merry Sales! Amazing insight into the part of the bike industry I resonate with. Thanks!
I've worked at several bike shops in the area years past, I remember them from the first bike shop I worked at Alameda Bike 1983...
I toured the West Coast of USA back in 2007 and was absolutely blown away by the ethical small businesses that operate from California to Washington state. I found it the norm with all the ones I encountered. The level of service was exemplary and they couldn't be any more helpful. Keep up the good work Jim, long may you prosper.