I'm guessing if an owner pays to unlock all the bells & whistles then sells the bike 2 yrs later. Once Zero finds out it's been sold, they deactivate all the features & tell the new owner they need to pay to have them all reinstalled. Later on I wouldn't be surprised if the bike gets a "virus" & you then need to buy/download anti virus from Zero to fix the problem.
Yammie im looking for a decent and affordable electric motorcycle. There are cheaper options and more variety coming out of asia now do you have any insight you could give me?
@@JustFuN-tr8yi My friend had one (Zero). While riding city traffic 35mph, the bike suddenly accelerated full throttle. He's been in hospital for weeks. Zero denies it's a bike problem. Reading the memory of the bike; it went from 30% to 100%, to 0% and up to 100%, four times in 1 second and then stayed at 100%. But it's not a bike problem. They say HE must have somehow turned the throttle from 0-100% 4 times in a second!!! You know what all of these electric bikes are missing? A CLUTCH! If the bike goes haywire, you can do totally NOTHING! In a E-car you can at least hit the brakes. Try that on a bike that's accelerating 100%. They need to start putting some mechanical release (like a clutch) in the drive line for emergencies. What happens if something gets stuck/breaks and your rear wheel blocks? You also need to be able to release the wheel somehow. QUICK!
As a former owner of a Zero SR/F, I was one of those who brought into the eco idea and went electric as an early adopter. The bike performed well (in the city, useless for longer distance due to poor range). It cost next to nothing to run though cost a small fortune to buy. At the time there was none of this pay to unlock features nonsense. I can easily see the bike getting bricked though, as the software and patching was very unreliable during my time of ownership. My bigger issues with Zero are the build quality, reliability, and customer service. I had my SR/F for about 2 years (2019-21). During that time I had two major warranty claims resulting in the bike being out of action for 6 months (25% of its life)! The first issue was due to water getting into the electrics (bike was poorly manufactured and the relevant components were not properly sealed). This meant a new "spider bus" was needed (rewiring the bike I presume). The second issue about 12 months later was related to lots of electrical errors (lights failing etc.). After investigation I was told the main vehicle battery was faulty and needed to be replaced. That was the nail in the coffin, so I got the bike repaired and sold it as quickly as possible. These warranty issues didn't cost me anything except for significant amounts of time, stress, and a big hit in depreciation. Funnily enough, I replaced the Zero with a Triumph Tiger Sport 660. A bike with a relatively low starting price, where you can add physical tangible options (i.e. heated grips, quickshifter, luggage) to spec it up as desired instead of paying to download patches to unlock features which should already be there. Another supposed positive of electric is the lower maintenance cost. There's no oil, filter, spark plugs, etc. However, a serious drawback for Zero is that the service interval is just 6 months or 4k miles - about half that of most petrol bikes. Ironically, as my dealer was too far for the range of the bike, they had to send out a (diesel) mobile servicing van each time. In my 12 years of biking and 8 motorcycle purchases they have been by far the worst customer service experience I've had to endure. Utterly unhelpful. tldr: Stay well clear of Zero.
Thanks for the information. I would never buy any vehicle that I had to pay to unlock something that was already installed, but the info on their customer service is good to know.
Thanks for that info, I was considering buying a second hand one because I can't justify spending so much on a new one. I will stay away. I have converted a few posh bikes to electric and only cost me around £300 to do it, I love the simplicity and quiete of electric power but wanted to get back to motor bikes after a 13 year break , I think an electric one would be great but not a zero lol.
Greed is repulsive, and "in game purchases" are a very good example of corporate greed in full bloom. This equipment is already installed and charging for is after the fact is criminal. NEVER for me,.......ZERO chance.
I understand it for in game purchases where the game itself is free. It's a way to monetise that's useful for game developers. Zero however isn't giving away its bikes and monetising later. It's charging a lot up front and using add on charges to try to hide the fact that it's an incredibly expensive motorcycle. They try to keep the sticker price within reason then slug buyers quite a bit extra afterwards. It's not something I'd put up with on a motorcycle.
As I understand it, Zero are equally nasty when it comes to out-of-dealership repairs too. Sensors, motors etc need to have serial numbers added to ECU using closed proprietary software before it'll work correctly
Yeah let em do it. They'll ruin themselves out of business and ANOTHER company will rise up. These folks been in business for a long time like John Deere etc. The right to repair issue blew me away. Can't fix ur own stuff without a certified tech coming out so they can charge u for a faulty part. Jesus...we're going down and it's like they're gouging and taking any and everything they can
I agree, and Zero also does not provide a way for owners to decode the data and events coming from the ECU or the BMS. In fact they go out of their way to encrypt that data. This means that if you dispute Zero’s interpretation of your bike’s status or history, they control whether you even get the data for an independent evaluation. Also, service technicians cannot even look at bike data or perform diagnostics without a live connection to Zero’s servers, which Zero can revoke if the service department’s dealership stops selling Zeros.
I'm late to the party but IIRC Louis rossman did a little right to repair segment on zero bikes a couple years ago. He's also pissed at the software unlock strategy
Thanks for calling them out guys. These practices are getting more common and yes it is a dystopia for anyone who enjoys the freedom of "owning" and modding your vehicle.
@@gulfcitynd I say don't give any of your hard earned money to any company that pulls this kind of crap and buy a better bike for half the price or less.
The worst part is, that you are already PAYING for these features when you buy the bike hardware wise. The company associates the cost of, lets say the heated grips into the cost of the bike when it's sold because they can't lose that money if you never decide to pay for the feature. So you are pretty much paying for heated grips hardware, then they want you to buy the ability to use them after the cost of hardware was already associated with the bike on the purchase.. Has to be the scummiest sales tactic I've ever seen. Pretty much bought it 2 times.
When I bought my Harley it was advertised to have heated grips. Found out that you have to pay 100$ to have them activate them with software. I was not happy
@@nicholasgeorge7192 Wow, reading this surprised me! I would have sworn/bet it (on a harley) would have required an actual install. To find out something is already "there" but requires "permission" to use is effing weird! The paterilization of these corporations is insulting and counter to the whole "FREEDOM!" concept....(smh on a harley of all things...crazy).
IDK what the price of the hardware is but I'd assume its pretty small compared to what it costs to unlock the feature. They could still sell the bike for $22k (or whatever it is) and still charge you ~$195 for the grips and just go through the theatrics of replacing the hardware. It might even be cheaper to have a single production line and have them all come with the heated grips. The fact that they sell you features for which the hardware you already have is really not that different from the "traditional" model of selling the hardware itself, just stings to be reminded that you're not paying the cost of the product + a reasonable margin, but rather you're paying whatever they can charge to make the biggest profits. The real issue is the ability to artificially lock you out of something you own at any time and for virtually any reason.Its not the cost and its not that they can enable features to improve your bike on a whim, its more an issue that they can disable them. Also what happens if zero goes out of business or the servers get taken down? Additionally, though not directly related, but they can also lock other things on the bike like make aftermarket parts not work or blocking 3rd party repair.
I would be more okay with this if manufacturers didn't try and sue anyone who hacked the vehicle and sold their hack to other owners (*cough tesla). That's like a manufacturer sueing a company for selling slip on exhaust or high flow air filter
not really. The hacker doesn't develop the product. he just unlocks a feature already built in. The reason why manufacturers do this is production cost. it reduces variation and makes production simpler, faster (cheaper). Especially a small manufacturer like zero has to reduce cost everywhere.
If you allow companies to monetize everything you'll eventually find yourself paying a monthly subscription for your seat belt to work. All behavior similar to this should be heavily discouraged because all it does it bottleneck innovation
Exactly. If I own the bike, like completely paid off and MY MOTORCYCLE.... I'm doing whatever I want with it. Its stupid that I would even HAVE to hack it to unlock everything. "you aint sueing me for my property."
Never buy an electric bike that requires any sort of subscriptions, apps, or internet connectivity. What you need to do with this bike is strip out the ECU, disconnect everything, re-wire it sll yourself with off/on switches, and then replace the ECU with an aftermarket model rated for the voltage and amps for that motor. I would also recommend installing a secondary 12v battery to run the aux while the bike is off.
Thank you for making this video. It is important that we as the riding community condemn the microtransaction bullshit. Motorcycles are one of the last strongholds of regular people DIYing major reparis and modding the stuff you own. It is important to protect that, especially because this is in no way limited to electric bikes. This kind of thing could happen with any motorcycle, it just happened to be an electric one to do it first.
Two points to add. 1. When these bikes hit the secondhand market, will these additional functions be *'de-activated'* and then the new owner required to pay for the features to be *'re-activated?'* 2. BMW has already started to incorporate this *'feature activation'* marketing model with some of its ICE cars.
I'd wager the unlockable features are tied to a person's account per matching serial number. so if you sell your motorcycle, the new rider would have to buy the features again and I'd be surprised the features the original owner bought are transferrable within the zero ecosystem. I can't confirm if that really works that way but if I were a business man that's how I would do to maximize profit!
@@Djou-Karl that's not how it's done though, typically. It's usually tied to the vehicle. It being tied to the accout wouldn't make sense because then the person who sold the bike would have completely lost their investment. That's how it is with Tesla's full self driving.
@@iROMine ive seen multiple cases where the full self driving was deactivated when the owner sold it on a tesla one guy was really mad because he paid more because it had self driving and they deactivated it when he got it
One really big issue you didn't touch on is right to repair with these bikes. Typically, an induction motor is "dumb", it doesn't need any smart electronics beyond say a motor controller, which really just determines how much power to send to the motor. Zero motorcycles puts a chip in their motors that prevents you from basically servicing it yourself, or at a third party mechanic. If the motor breaks, you can't fix it, you need Zero to. And the same is true for the battery bank. Imagine if you had to take your motorcycle or car to the dealer for spark plugs and had to use OEM spark plugs and any other brand would brick your entire bike/car.
That is for safety reasons. Don’t need someone who watches a TH-cam video poking around a high voltage system that can easily kill you. Plus they replace motors or anything that goes bad and it gets sent off and repaired by trained technicians and resold as rebuilt.
@@UR5TEPDAD1 motor controllers and battery management units are pretty standard equipment, and there is no reason for their to be any such system on the actual motor unit itself. these are, in every other application, *dumb*, they have no circuitry. its just a spinning set of coils around a magnet. AC go in, spinny go out. imagine being told you can't change your chain, brake pads, spark plugs, fuel injectors, (or the battery of a normal bike or car. those have enough amps to kill your soul) or do any actual service yourself, or even take it to a mechanic that isn't the dealer because of "safety". This also screws over anyone who doesn't live close to a zero dealer or lacks a truck/trailer to drop one off.
@@UR5TEPDAD1 and because of a bad bearing or faulty small chip on the outside of the motor casing you have to pay for a whole motor. Safety? rather profit
BMW, Detroit3, and other major auto manufacturers are doing product research to see if people are willing to pay subscriptions for features on their cars. Live in a cold climate? $12 per month for heated seats. Because profit margins are so low on the cars themselves, they would make more money on subscription services than selling cars. Of course, I'd like horrible pain inflicted upon those who consider subscriptions on hardware they already bought a good thing.
If all features are built into every vehicle and people just pay to unlock them, it reduces engineering and manufacturing costs a.k.a. increases profit margins drastically. There's just one wiring harness, just one infotainment system, just one everything. But people are so gullible to believe this is 'innovative' while it's just a rip off. Your example of the heated seats reminded me of a situation we had with my wife's car. She bought a used car that had heated seats which probably had never been used in 10 years. We tried them and almost burned down the damn car. Now if you buy a 10year old car and unlock the heated seats...you see where I'm going.
It's basically just the evolution of oem service shops that rip people with insane prices and "this checkup/fix can only be done at authorized oem dealer" bullshittery. You don't think vehicles could be made to run relatively maintenance free if they actually wanted to? Owning a vehicle was already a subscription model, now it is just put into plain writing lol. Scammers' paradise.
@@Real_MisterSir Correct. Modern drivetrains suffer so little wear, they can survive very long with little maintenance. Cars mostly break down because of electrical/software issues these days. Mostly built in failure points.
@@Perry_dAccard I hope they start doing that in the automotive world, actually, because it will take the aftermarket approximately ten minutes to figure out how to unlock those features for a tenth the cost. Just look at how long it took the performance aftermarket to crack the supposedly uncrackable OBDII ECMs when they came out. If you didn't know, it was done before they hit the market.
@@immikeurnot That would mean war between aftermarket car hackers and OEM programmers trying to lock everybody out. Shit takes the fun out of everyting. I prefer the greasy fingers approach.
The worst bit is the 20% of battery that's software locked, not just a chunk of battery you can't use, but a large piece of deadweight that you're carrying around.
@@jaybomb5022 it's not locked to protect the battery, it is all within the safe usage range. It's locked to get money out of you in order to be allowed to use it.
Former Zero DS owner. It was my first bike, but I don't know that I'd get another electric bike anytime soon. The DS was fun, but range was poor, the headlights were terrible, I had a major electrical problem(thankfully) right before year two and I thought it was very expensive for what you got. I got a Yamaha bike for less than half the cost, no repairs needed in three years, has a nice stock headlight, still gets 70+mpg, etc.. much better value. Also, if your riding a relatively quiet gas bike, wind overpowers the exhaust sound at speed, so I don't know the zero being quiet is that big of a deal. Zero is dirt cheap to operate, but with my other bike 70+ mpg works for me. The price would have to really come down for me to consider another one and this business model sucks.
We recently started toying with the idea of carrying Energica bikes at the dealership where I work. They sent us a demo EsseEsse9 RS to play around with and I must say I'm impressed. Pricey with a lot of upgrades available as build options but they are really nicely built. We'll be getting their other 2 available models which are sport bikes and I'm eagerly waiting to get those because they come with a drastic power increase over the model we have.
Software as a service, something Elon musk introduced to the automotive world is not EA's to take credit for. EA simply jumped on a bandwagon that was started by someone else. It's a shit concept but not much else you can do about it other than don't buy it or sue them into removing it.
This is really nice. Few things you should know, if you already don't: 1. Ducati comes with heated grips installed, but you've to pay to unlock them. I believe they also run the navigation "unlock" scam on their desertx model. 2. Ktm already runs this scam with their "tech pack" riding modes unlock BS. Even bmw did this with the s1000rr for the pro modes. 3. Triumph runs the throttle map scam with the street triple r & rs where its the same engine but with a severely limited throttle map for the R model. You can cure it with a flash. The tiger 850 is also the tiger 900 engine with a limited throttle map to differentiate the models. Also unlockable with a flash. Triumph would run this scam with their first gen 765 S model as well. They may not be as bad as zero's approach, but it's been around.
KTM also does this with the quickshifter and cruise control. Hardware is already on the bike. For $2-300 they hook it up to the OEM scan tool and turn them on.
@@jpow4893 yup... I was about to pull the plug on an 890 Adventure a couple of years ago. I asked about the quick shifter and cruise and my dealer said I would have to pay extra... I bought an F850GS Adventure instead.
You missed another big question. IF you pay to unlock these "features" & sell it second hand down the line, does the new owner get to keep the unlocked features or do they have to buy them again? 🤔
No they don't. I think they use an account system. If you open the app and put in your details + the vehicle stuff, I think you would still need to pay to use those features.
Can you imagine the awkward conversations between the original owner selling and the guy who wants to buy it used? "So it has heated grips right?". - "Well, yes and no. Actually yes, the bike has them and they work fine". "So why say yes and no?" "They stop working after it changes owner" "What kind of witchcraft is that? I'm not into this voodoo shit. Lemme go and buy a GSX-S1000"
What we can say with confidence is that the new owner will... for reasons... pay sales tax... on a bike that you already paid sales tax for... I think uncle sam was up on their A-game when they figured this one out... "I own it now so I can sell it as I see fit right?" "Nope... the person buying it from you will have to pay tax on that too." "Oh... OK I guess that makes sense to cover title transfer and re-registering..." "oh no... we'll still charge for that too." "well then what is the re-taxes for?" "just because..." taxing secondary sales of something... the original microtransaction... /sigh
Okay so as an early adopter of a 2016 FXS I do have some real world input to add to this discussion. The 2016 model has no fancy operating system with feature unlocks or any of that. It's just buy the bike, charge it and ride it. Simple stuff. 1. Poor range?? Yes, absolutely. The infrastructure is great for cars, but also, lacking for bikes. 2. You can get a car-style charging upgrade for the more expensive models, but that costs extra. Why isn't it standard, and why does it cost over a grand? 3. In my particular usage case, I don't use the bike for long trips. I use it for commuting, which means all the charging is done at home. All the trips I do make with it are well within its operating range. With this point in mind, and at a cost of £0.02 a mile, wether or not this bike makes any sense depends ENTIRELY on your annual mileage. My annual mileage is less than 10k, meaning that in the UK, I save about £1,000 a year in 'fuel costs'. It would take me very long time to save the price difference given how expensive electric bikes are up-front. However someone who commutes more miles than me could possibly realise savings within a couple years. 4. Other savings come from the minimum mainenance these things require. A lot of you are probably thinking the battery is gonna get shot and need replacing, thereby undoing any savings, but if we go by what we know about EVs from real world usage, this is generally not an issue -- the warranty is 5 years I believe, so less than that of car batteries, and these batteries are actually pretty damn reliable. But who knows, my mileage isn't that high. 5. The bike is pretty fun for me, I don't need to change gears to enjoy riding. There's something to be said for the torque, responsiveness, and the quiet actually creates a... different kind of riding experience. It feels weirdly like flying, it's very smooth. Without engine vibrations you feel every bit and bump in the tarmac in a lot more detail. 6. I have had an overall negative experience with Zero's aftersales. I had an issue where a dealership fucked up a firmware update (my bike was before the OTA models so they had to do it in-workshop) and I had to chase and chase and chase their support to get the issue fixed. The newer firmware slowed the bike down and they plugged it into their engineer's laptop and insisted it was showing it as healthy and fine. Two months later I took it back to them again and THIS TIME they told me I was running really REALLY old firmware and i'd somehow been rolled BACK to earlier firmware by the dealership who I went to for the update?! 7. I'm not against electric motorbikes as a thing, but I would rather go with a BMW or something if there's a compelling offering and a fair price. The build quality is OKAY but for the price you would expect more. The pillon seat feels really dodgy (it bends down a lot when sat on), the shock spring seems to attract rust like nobody's business no matter how much I try to treat it. I had it conk out at 70 mph once, and it didn't just start rolling to a halt, it regen braked, luckily I had a shoulder to pull onto. Keyed it off and on and never had the issue again, but I believe it occurred because I used their smartphone app to set the Custom Mode's torque to maximum, which kicked in a failsafe when I opened the throttle wide. Someone then suggested I set to 98% max in the app. And whatever possessed them to use a car's side light bulb as a headlight for the FXS, IDK. You only get LED on the really high end models which is baffling.
Thanks for calling this out. The only thing worse would be a pay-per-year licencing model for features, or even to turn the key. Been happening in other sectors for years.
@@zuludeltanovember its capitalism now because you can choose not to buy the product. It won't be capitalism when the choice of ICE motorcycles is taken away from us.
BMW is pulling the same crap for their cars. While BMW cars have been on my "never even consider" list for forever, this really makes me question whether to put their motorcycles on the list too :/
This practise should be ILLEGAL! Thank you for making the video. These companies need to be named and shamed. Only the consumers have the power to stop it 👍
Numerous industries already have adopted the, "deliver a fully capable product with all the features built-in)(software) and pay later to have them activated". Medical products by and large this model is becoming the standard. I bought my laptop with Office 365 installed. I naively thought I owned it. Until Microsoft sent me an annual bill to to pay so the feature remains active. Companies are looking to maximize revenue and create new revenue streams. BMW cars is now starting to charge a monthly subscription for its heated seats. This is just the beginning,,,,,,,
I imagine it will be, and that companies implementing this practice know that they have a small window to scalp as much as they can from the rubes willing to pay for it.
@@rubenotero7100 In the case of Office 365 now being an annual subscription fee what choice do I have? The mountain of Word and Excel files that contain enormous amounts of "my material" that I can no longer open or access is like being held hostage for ransom.
Between poor range and lack of infrastructure supporting them, Electric Motorcycles didn't need more reasons to be considered a bad purchase, as those issues could be resolved in time. But an E-bike that pulls macrotransaction lootbox bullshit that gamers already find egregious JUST to unlock the full capability of the equipment pre mounted on the bike?!?! I can't think of an idea that would kill them off faster.
If the specs were even nearly accurate, I'd love one. The fuel I'd save would pay for the bike in a few years. Perfect for a daily 200km round commute and charging overnight on a stand alone solar system. The ongoing pay to play bullshit is pretty egregious.
The heated grips thing IS the bridge too far. They could make the argument that they are paying software developers to add software capability on some of those other things. But when they already have hardware on the bike they sold you and they're just charging you to be able to use it, that's some serious BS. Just wait til' they make you pay a monthly fee or they start turning *&^% off...
We own a Zero DSR 2017. The price was high. Quality is debatable. Onboard chargers suck, they break down without a reason. Well shortcut ofcourse. 2 onboard chargers died within the first 2 years. The 3rd one died last week. The bike is only 7 years, did 54000 km only, most ICE have no issues on that kilometerage. Then there is all these chinese parts on an USA motorcycle. JJuan brake parts.... Throttle by wire.....broke too. Sidestand, aluminium, bended making it shorter. Man, Zero is not worth the money. The value after 7 years is only 4000 euro. Retailprice was over 20000 euro... my next one? Back to ICE. Currently a CB1300 Honda 2008 model. Keeping its value for quite a while now.
Been watching YN for quite some time now, and I have to say, this is probably the slickest production quality I've yet seen; kudos to you guys! Cheers for all your great content over the years - here's to 2M subs.
I don't normally feel the need to comment on videos on TH-cam, but you've successfully talked me out of getting a Zero. I really wanted an electric bike, but I had no idea Zero was pulling this crap.
Honestly if this becomes even more prominent across cars and bikes I can see an underground market of people cracking the vehicles to get the features for cheaper.
I had an FXS and there really wasn't anything to upgrade. I bought the high speed charger but I never even took it out of the box. I just plugged it in to a 15 amp outlet overnight and never had any problems. I never took it more than 100 miles on the freeway, mainly because it wouldn't go any farther than that. Around town it would go more than 300 miles before I got "range anxiety". I loved it. I miss it. I had a pinched nerve in my neck and had trouble keeping an eye on the cars around me so I sold it because I know the lithium Ion batteries only last 5-7 years. I will probably get another one later. I miss it. I think I said that already. LOL.
I appreciate you guys going over all this. It's something that bothered me when I saw their Cypher store but it's good to see someone going over all the details and explaining it in an easy to understand way for the average consumer who may not have known about it. I enjoyed the Zero SR/S on the demo ride I did but this kind of thing would shy me away from getting one
Here in Dubai there is a well known shop that unlocks all of these features for approximately 200 dollars but it voids the warranty of everything on the bike since they programmed the "ECU" memory in a way that it stores how many times its been removed or tampered with and there is no way around it EVEN when there is no electricity or power to it unless you leave it off for 257 days then you can tamper with it freely according to the guy who owns the shop.
@@343forwarduntodawn word. Everything I enjoy in life is constantly under attack. Bikes, guns, cigars, and poker. The government is pushing regulations and “new green deals”. People need to drop the liberal ideologies and wake up.
Side note: BMW is also doing this with their new cars. Heated seats, dual-zone AC, HP increase and a whole bunch of features are now behind a pay wall. All this to say, it's not only happening in the gaming and motorcycle world, but pretty much everywhere now... Saaaad
OK I get it. It's easier and quicker to manufacture all the bikes all the same with all the parts. I also get that with electric vehicles dealers and manufacturers are going to lose out big time on future costs with servicing, no filters, oil, plugs etc. But these unlocking costs on an already expensive bike take the piss.
I have never seen anyone explain the reasons electric vehicle manufacturing can't be related directly to legacy ICE vehicle manufacturing so concisely. Very nicely done
They won’t lose out - when the battery reaches its end of life no one will be dumb enough to replace them - thus, new cars that are more expensive and far less time and cost efficient are sold more often.
@@JA-zh5xi tbf changing batteries is a huge plus on these eletrics, most of them can take around 3000 cycles, you complete one when you go from 100% to 0% battery and you recharge full, most people will take around 4 years to change it and they are fairly expensive but still cheaper than a new combustion bike, you can also change defective parts if you need to, by the end if you take care of your bike if should work until you are tired of it
@@victoriazero8869 Nissan makes regular cars as well the Leaf is a very small number to them.Last year out of 3.88 million only 165k world wide sales was the leaf. Zero has nothing else to fall back on since electric is all they got.
Is it just me, but it is definitely getting harder and harder to find trustworthy companies nowadays, they all try to pull some kind of gimmick. Currently having so many issues with online subscription cancellation where they continue the monthly auto-billing, similar to email subscription where you can't unsubscribe from their email list and need to threaten with legal action in order to get removed is getting beyond ridiculous.
Immediately I think of people hacking into the bike to unlock the features by themselves, I remember seeing that piracy ad where it says "you wouldn't download a car" well now I can download a motorcycle!
If you have the choice of unlocking more range or faster charging, my advice would be: don't. Slower charging and using slightly less of the range is better for the battery. The battery is the most expensive part, so you don't wanna hurt it.
Genuinely been thinking of getting a zero as a beginner bike as ive heard good things from those who've started on one but the micro transaction esc push for unlocking features here is definitely something i didn't even think of as i never thought any company would stoop that low. None the less id still like to get an electric bike for a beginner bike this just has me reconsidering how to go about choosing the right one for me. Dropping damn near 15k on one and not having the full potential at my fingertips yet definitely doesn't sit right with me. THANKS FOR THE INFORMATIVE VIDEO!
Want a beginner motorcycle yammie has plenty of great selections want to be environment over it then get a used one. All combustion engine none of that SLIMEY EV bull.
I agree with the rest of the comments. A zero for a first bike is a bad choice. It is too expensive. For your first bike, the best is to get one that is cheap. You are more likely to drop it or get into a small accident, so it is best to minimize the potential losses. You can also be more of a hooligan without feeling so bad for the bike when you know you can afford another one if you break it. Also, you will feel more comfortable trying doing maintenance and repairs on a cheap bike. That way, you get the experience needed to really take care of your future bike. Experience you will not get on an electric bike, because it has no maintenance at all.
I've been doing I.T. for about 20 years now. You see this in software all the time and it doesn't seem nearly so offensive in that context. Note, this is in a professional setting, not with video games. I have observed over the years that people, when unlocking features of software that they already have, seem to appreciate how easy it goes. They like how instant and seamless it is. They know they paid less and got less. Then they can pay a little bit more and get the rest without buying the entire thing all over again. They LOVE it. This is the laziness and uncritical-ness (if thats a word) that has been sinking the western world for the past 40 years. "They" are going to try to do this with everything.......and I mean EVERYTHING going into the future. Fight this on all fronts with all your might. It is evil. And it is everywhere.
although... outside of both professional software AND games, "hackers" have taken control of PCs and smartphones for decades now. Installing linux, LineageOS or other alternative OSes, and finding free software can turn old, outdated PCs into workstations is fun. This has been part of the great satisfaction of using linux and Open Source for me since the late 90s, for that matter, hacking Xbox and Playstations, too! As long as I had "e-motorcycle hacker" friends, or could get these extras without paying extra, by looking up tweaks on a website... I admit, I get a little rush from feeling a little superior. Actually I'm planning on tweaking my little e-bike. If others want to remain tech ignorant and intellectually lazy, it's not really my problem. 😝
agreed but at least in the case of software you've already committed to paying for the right to use it, you never actually own anything physically. This is just paying to unlock things you already own and hold in your hands.
hardware version of this sounds terrible for me due to all the performance degradation and physical resources that are wasted for people not unlocking the "additional features".
I did a demo day ride on a Zero SR/S about a month ago. Every complaint/concern you have about Zero's business model is spot-on, as are your complaints about range/recharge issues. As consumers, we cannot allow companies to do this "pay to unlock features your product already has" crap....that path leads to a really nasty place. I'm going to give Zero a pass on the high starting price on their products, as the same can be said for every electric motorcycle manufacturer. Eearly adoption = no economies of scale yet = really expensive. ABS used to cost a fortune on new cars once upon a time as well. However, I do have to give Zero a couple things: IMHO: looks great, handles great, and mid-range acceleration (20-70MPH) is insane.
The only difference is said motorcycle vest offers the ability to purchase the software for no subscription, making the whole thing cost competitive with other manufacturers. Everyone forgets the subscription is optional and you can have a fully functioning, subscription-less airbag vest if you want.
Damn, I was seriously thinking of adding an electric bike to my garage but these are all good points. Maybe I’ll wait for some other bike manufacturers to create more competition in the market to keep the others in check. I’m anxious to see how the new Triumph electric turns out in production.
Spent a few hours on an street version zero a friend of mine bought. Out of the hole torque was incredible. After a few minutes of killer take offs, I realized the bike just lacked a soul. No sound, no gear selection, no clutch, just absolutely not for me.
I understand and respect what you are saying. People use to say the same thing about automatic transmissions. Now it is incredibly difficult to find a manual.
@@PSBEadventures Yep. But the vast majority of vehicles are now only automatic. Furthermore, most drivers under the age of 30 do not know how to drive a standard. It's amazing and kind of sad. But it is what it is.
Was looking into these bikes and was seriously considering getting one. I have 110% changed my mind regardless if they dissolve the “pay to unlock” concept. Just because they had the thought that they could do that makes me a customer to anyone else but them for life. I’ll be sharing this information to anyone I know looking for a new electric bike.
Car companies do it too. Hope you don't own a Toyota, VW, or BMW. BMW wants to charge you MONTHLY for heated seats. Listen man there is no point in being a superhero here. You'd be getting upcharged like crazy for the features if you wanted them anyhow. Having the heated grips dormant in there is just a production thing.
I have a 42 year old oil spitting musclebike. It's particularly good at anything, but it won't ever tell me to update or buy shit trough an app before I can ride it. 0 tech, best tech.
@@palamidagheo4520 Great point! Can you imagine for some reason your monthly ABS subscription does not get paid, you are unaware, and are involved in a accident? Or stranded because your 20% longer battery was unpaid that month?
Not sure about other manufacturers but KTM has been playing this game with the electronic features on their bikes for a while now ... the original 790 Duke being the exception as that came with everything unlocked as stock. Buy an 890 or 890R or even a Super Duke R and you'll be looking at paying extra to unlock things like the quickshifter, track mode, launch control, TC adjustment etc etc ... things that are already physically on the bike, just locked behind a paywall 😐
not as bad as zero. you pay once and you get those features for ever . ktm bikes give you full power and full range , unlike zero which could need every mileage argument they could get to sell e bikes but instead they offer this bullshit where you can add mileage and power for a short while . it would be the same as ktm if you would pay once and get more power and range forever
@@DrKampfpudding oh for sure Zero are taking it to a whole new level ... but I was just pointing out that, in the motorcycle world, locking away features behind paywalls is not something exclusively done by Zero, others do it too and have done for some time now. It's a dirty tactic to get the customer to part with more cash .. I wish they'd all just stop
@@angelcardona1357 Not the electronics packages and quickshifter ... they come on the bike when you buy it .. but you have to pay extra for KTM to digitally unlock them in the ECU. They literally just plug the bike into their diagnostic tablet, tick a few check boxes on screen and it's job done ... the 890 Duke 'tech pack' costs over £600 and takes 2 minutes for KTM to unlock ....
I'm glad you disclosed the bike was on loan from a channel partner, and they're in a round about an owner of Zero motorcycles, but holy crap how can he watch this video and think "yep, my company is selling a good product that'll make lots of money"?
They are probably targeting a specific clientele. Even so though, it's a terrible business model and I hope it fails because this type of scammery(?) shouldn't be allowed ANYWHERE.
Pretty sure you don't buy a Zero to go on the track. I'd be curious to see Kawasaki is planning a hybrid motorcycle. I think that would be a better option. Super fuel efficient. And the best of both worlds.
After a year and a half ownership and 10K miles on a Zero S I've learned a few things. J1772 Charge tank option was expensive $2500. but without it I wouldn't want the bike. Range anxiety is brutal until you know your limitations and where the charging stations are located, (not that many). Don't count the Tesla chargers, you can't use them. If you think you will replace your gas bike with an electric, you may be in for a rude awakening. Not buying gas is great, I ride my Zero almost every day. Zero has been making electrics a longtime and it shows when you ride one. It's unlike any bike I've ever owned, nothing distracts you from the ride. Magic carpet is not an exaggeration. Riding my gas bike now seems busy, constantly dancing. I can't imagine not having this bike, I love it. The S model doesn't have pay per view. Its 3rd mode is programmable thru the app for free.
Having owned an electric bike exclusively for racing, it’s interesting to see where the market is going. I might go electric if I lived in a large city, but not here in New Mexico…
@@liamlyda2116 alta made very good electric dirt bikes before being fucked over if they where still around zero wouldn't have pulled this pay for features crap
Waiting to see if an aftermarket ecu company comes up with a way to jailbreak them like smart phones and not just give you everything that Zero locks but more shit that may be doable with clever programming.
And when you don't own features that are already built into the bike - do you really own the bike? I'll never buy one of these. Gonna stick to my 1000 bucks GS500E, and eventually buying a used travel bike for longer road trips.
Hey radical pubes, just wanted to say I’m sketched about buying my first bike but your videos are very informative. Mostly watching your noob videos but your mannerisms and terminology make my chuckle and I appreciate the content. Stay safe!
Test rode one of these about 3 y ago. I thought it was great! Build quality was premium. Not quite for me, because I tour, but as a commuter and for 70% of your riding it could be a real option. For rich folks. Also, Asia. ICE will never (I mean NEVER) disappear. Everything you read on this subject is generated by North American press, for North American people.
If you buy a Tesla and buy one of those “upgrades”, it only belongs to you. If you sell it, Tesla locks the upgrade and the new owner will have to pay Tesla for their right to use use that feature that was already paid for. I wonder if Zero has the same sort of lock out feature too.
No, they don't. I asked Zero themselves. Also, NONE of this exists yet. It only applies to the model year 2022 bikes, and it doesn't even launch until September currently planned - it might not even happen at all, and the pricing and specs may be entirely different than what's shown.
Man! I'm glad i found this video! No Zero motorcycles for me! It's already an abusive practice in the videogame industry, imagine putting down a whole year of paychecks on a brand of motorcycles that uses the same money extortion practices (as the videogame industry) when we already bought the bike at full-price? - F#&@ NO! F#&@ Zero motorcycles, and any other brand that might use these tactics.
Man, humans suck. But thank you for being honest about this. I have really been watching and well saving to try and get an electric bike. I really had my eyes set to Zero. But I am rethinking it all now. Thank you for the brutal honesty.
Eventually, either there will be an e-motorcycle company with integrity, or more likely, internal-combustion bikes will start doing this too. I know BMW is switching to this business model for cars, following Tesla. Someone here mentioned Harley. For now it's luxury brands, and you'd be crazy to buy from them. I'm pro EV, but this is nuts. Better to look for more efficient/smaller displacement IC bikes instead for the time being. Or get a pedal e-bike to use for your commute and use your IC bike less often.
I think all of this pricing just tells me that these manufacturers thought there would be a tax credit when the bikes became available. Unfortunately that tax credit expired/never transpired and we are stuck with unbelievably high prices. Which beg the question of whether a tax credit is good for the consumer or a manufacturer?
Just look at Tesla. The only reason that company has ever been profitable was tax credits... Meanwhile they are gathering something like 10 gigs an hour of data from every one of their vehicles, and Musk is patiently waiting for Congress to allow insurance companies to use telemetrics against customers so that he can start selling that data.
I’ve wanted a Zero FX for YEARS. But I wanted to see how Zero holds up with time. Can’t wait for em to go out of business or fix what they’re doing. Just make these features standard and charge more. Reverse gear should be free on an electric motorcycle. You’re just making the motor go the other way. Costs nothing. I can’t wait for an electric FZ-07. Or electric TW200. Or electric hybrid R1 with a motor up front and some motors to help the trans or rear wheel etc.
Electric R1 with a motor up front? Do you really want a heavy lump of unsprung rotating mass on the front wheel of your ~200mph bike? No, you absolutely don't.
Zero salesman/ service tech chiming in here. Just got in a 2016 Zero FXS with 17,000 miles that the owner outfitted with a chain drive and knobby tires and takes offroading almost every ride. Was the first time I had it at my dealership so I do my preliminary checks, annual updates were updated and a new dashboard update and the customer was on his way! He’s had no issues with his and on the original battery/ motor (which is not unusual) Zero overall is a great company and will warranty pretty much anything without question. The FX is our most popular model so I hope you change your mind in the future!
I've been tentatively researching to buy an electric bike. The moment I heard about the locked battery, they PERMINENTLY removed themselves from consideration.
It literally only applies to the newest 2022 bikes, all zeroes prior don't have this, AND, it isn't even live or working yet. The Cypher store launches in September and literally everything covered is subject to change still. The 15.6 battery is stil bigger than the prior 14.4 regardless if it's unlocked or not. This is much ado about nothing.
@@protonus bull shit, the mere fact that they are considering the dlc features in the first place means the company is beneath notice and deserves to die. This is scumbag behavior and should be punished as such.
Loved my 2015 SR. Fantastic bike and perfect for my commute. I was ready to buy into the next gen of zero bikes. But unlocking features I already paid for on a $20k+ bike is a non-starter. I'll be going to energica or livewire for my next bike. Zero is out unless they drop this practice. Yes, electric is more expensive to produce that gas so the prices are already high for the value. I'm OK with that. But I'm not okay with thousands of dollars in DLC on my bike, no matter who makes it. It's not cool when tesla does it, or BMW, or anyone else. It's an unacceptable business practice.
I watched your video and a video from bikes and beards and went out and bought an SR/S Premium. I love this bike. Trust me the Bike has soul. It laughs at wannabe fast cars, trucks and bikes by leaving them 100 yards behind very quickly. You form a bond very quickly with your Zero as it continues to perform and handle extremely well. I'm constantly looking for a reason to ride it. I ride it to work every day. As far as the Cypher store I don't know. Mine came with everything but if there were more I probably would buy it. Just being honest. Electric Bikes are the future and Zero will be right there in front. One more thing, they are amazing to ride. I have all my settings at Max. Works best for me. I bought mine from Euro Cycle. Thanks for the tip on that. I got a great deal. I had a guy on a Yamaha pull up next to me at a light and he revved his Engine. I looked at him and said VROOOM! VROOOM! True Story. LOL! I traded my ZX-10 for it. It only hurt for a little while.
It would be cool if they “gamified” the bike in a fun way. Eg. Ride x amount of miles, go out of state, ride to a park, and unlock achievements/features for free. Micro transactions/subscription charges/paid updates suck though
I bought a USED 2019 Zero SR for about half the cost of a brand new SR/S. Comparable range, comparable power, no cypher store. I absolutely love it. I'd definitely recommend a USED Zero for anyone interested in an electric motorcycle, but beyond that I feel like the wait is on for Livewire & Energica to ramp up their options (hopefully without this microtransaction model)...
I was thinking about one of these just for the commute to work. Its less than 50km a day. Youve completely changed my mind. (I was already mostly off the fence when a friend told me as a new rider, insurance would be more than I pay as a car driver). Anyway, I appreciate the video. Id like to know it these practices are still in play now, 2 yrs later.
Thanks for the update I was really looking forward to going eco to drive back and forth from work but I didn't realize the cons of it. This really helped
Zero was the leader of EV moto for a long time. They paved the way an were on track to becoming the biggest ev moto company in the world. Then they cut corners and got greedy. RIP EDIT: Don't mention Lightning motorcycles or Damon. They don't exist
you just have to remember that companies like zero and Tesla etc aren't vehicle manufacturers, they're technology companies and this sort of thing is exactly what they do.just fingers crossed the proper vehicle companies don't follow suit
I've been looking at Zeros on and off for 9 years. This video pretty much ended my interest. I loved the idea of never needing to stop for gas but I was constantly reading people having big issues within 2 years of purchase. I'd be interested to know who still has a perfectly working, never had an issue Zero working 5+ years after purchase! I decided to turn my attention to Can Am Rykers/Spyders. As someone who grew up with ATVs I love the idea of 2 wheels in front so you never need to put your legs out at a complete stop & more stability. They're super fun to ride and can go cross country compared to a Zero which will have to stop to charge for over an hour.
To be fair, gas vehicles aren't immune these sorts of issues. Just look at BMW's heated seat subscription for a pretty close comparison. You could build an electric bike with no connection to the Internet and you could build a gas bike that has all the issues you described.
thanks for letting me aware of this electric motorcycles, now I can wait for Honda, BMW, Yamaha and other reputable manufacturers to design their own version to buy in 10years.
Funny because this is what most manufacturers do and what almost every video game does. My MT09 has a bunch of features that I’d have to buy even though it’s set up for bolt on like the heated grips and USB ports. I took a zero out at the IMS and loved it, it’s fast and super fun. Theyre doing the same thing everyone else is doing.
I will never buy a bike in which you have to pay extra to unlock things already installed on the bike. Good job Zero, you’ve torpedoed an entire customer segment.
What I'd like to see is some standardization, plug-and-play safety, portability, and utility in the lithium battery pack field. If a 50AH, 72V battery say, 4,000KWH on a small e-motorcycle like the Sondors will cost me over half the value of the bike, that's a significant investment. You'd need two of those for twice the power on a larger electric motorcycle. I'd like that battery or battery or twin pack to be able to be pulled easily, for urban dwellers who lack an outdoor charge outlet, and the compartment key-locked for battery theft prevention when briefly parked unattended. For homeowners, I'd like that battery pack to also work with a pure sine wave inverter as a handy AC power source during outages, and also be able to put it in a riding mower, powered watercraft (outboard or jet-ski), hydraulic log splitter, wood chipper, bandsaw, etc. Why buy multiple batteries for these things and more when you will be using only one of them at a time, or only sporadically? There should be an on-board charger, and one for charging the battery when it is off the bike. This would significantly lower the carbon end ecologically-damaging mining and battery manufacture processing footprint of e-vehicles. Zero should be willing to partner with other manufacturers to create an industry standard to power mid-size applications.
Performance upgrades can kind of make sense. If adding more power or longer range puts extra strain on the parts that are still covered under warranty that price increase could help cover the increased chance of warranty claims. Purely luxury items like heated grips on the other hand, Inexcusable.
This has been common practice with ICE cars for years and years already. Higher specced models are often using the same engine as lower specced ones, for example the Mini 1.5 turbo cooper models. The only difference is the software. Same goes for some features as folding mirrors in some cars, you can even unlock these with an OBD dongle and an app.
I heard Zero bikes were promising and a possible future for Motorcycles, but Fortnine (their vid on electric bikes) and other vids like this showed me WHY it won't work. Zero thinking people are gunna buy into a first generation tech bike for 27k is nuts.
@@AuRowe Energica charging is 19-23kW. DC Non of the EV bikes out there match that. Only issue they can have is in high temperature and fast riding that the charge speed drops cause of hot battery. It's the best EV bike it there. And their new Experia is even better.
@@RedBatteryHead Energica is doing great compared to any other. Didn't mean to group them with Zero lol just saying the smaller size of EV motorcycle has inherent problems compared to ICE
@@AuRowe what problem? I've got an 11,3kWh useable pack. Touring for 2 - 2,5h. And charge in a stop I did doing the same on my ICE bike. Battery is full in 35 minutes. My lunch takes longer. I do 180-250km tours just as easy as in the past. My problem is ICE polute my tour whilst out in the wild for my fun. So why should I do that any longer😉
Looking for a high quality Euro Bike? Check out rideeurocycle.com ! They can deliver straight to your door.
have a good day dont kill yourself
I'm guessing if an owner pays to unlock all the bells & whistles then sells the bike 2 yrs later. Once Zero finds out it's been sold, they deactivate all the features & tell the new owner they need to pay to have them all reinstalled. Later on I wouldn't be surprised if the bike gets a "virus" & you then need to buy/download anti virus from Zero to fix the problem.
Yammie im looking for a decent and affordable electric motorcycle. There are cheaper options and more variety coming out of asia now do you have any insight you could give me?
Car manufactures are doing same for heated seats
@@JustFuN-tr8yi My friend had one (Zero). While riding city traffic 35mph, the bike suddenly accelerated full throttle. He's been in hospital for weeks. Zero denies it's a bike problem. Reading the memory of the bike; it went from 30% to 100%, to 0% and up to 100%, four times in 1 second and then stayed at 100%. But it's not a bike problem. They say HE must have somehow turned the throttle from 0-100% 4 times in a second!!!
You know what all of these electric bikes are missing? A CLUTCH! If the bike goes haywire, you can do totally NOTHING! In a E-car you can at least hit the brakes. Try that on a bike that's accelerating 100%. They need to start putting some mechanical release (like a clutch) in the drive line for emergencies. What happens if something gets stuck/breaks and your rear wheel blocks? You also need to be able to release the wheel somehow. QUICK!
As a former owner of a Zero SR/F, I was one of those who brought into the eco idea and went electric as an early adopter. The bike performed well (in the city, useless for longer distance due to poor range). It cost next to nothing to run though cost a small fortune to buy. At the time there was none of this pay to unlock features nonsense. I can easily see the bike getting bricked though, as the software and patching was very unreliable during my time of ownership.
My bigger issues with Zero are the build quality, reliability, and customer service. I had my SR/F for about 2 years (2019-21). During that time I had two major warranty claims resulting in the bike being out of action for 6 months (25% of its life)! The first issue was due to water getting into the electrics (bike was poorly manufactured and the relevant components were not properly sealed). This meant a new "spider bus" was needed (rewiring the bike I presume). The second issue about 12 months later was related to lots of electrical errors (lights failing etc.). After investigation I was told the main vehicle battery was faulty and needed to be replaced. That was the nail in the coffin, so I got the bike repaired and sold it as quickly as possible. These warranty issues didn't cost me anything except for significant amounts of time, stress, and a big hit in depreciation.
Funnily enough, I replaced the Zero with a Triumph Tiger Sport 660. A bike with a relatively low starting price, where you can add physical tangible options (i.e. heated grips, quickshifter, luggage) to spec it up as desired instead of paying to download patches to unlock features which should already be there.
Another supposed positive of electric is the lower maintenance cost. There's no oil, filter, spark plugs, etc. However, a serious drawback for Zero is that the service interval is just 6 months or 4k miles - about half that of most petrol bikes. Ironically, as my dealer was too far for the range of the bike, they had to send out a (diesel) mobile servicing van each time.
In my 12 years of biking and 8 motorcycle purchases they have been by far the worst customer service experience I've had to endure. Utterly unhelpful.
tldr: Stay well clear of Zero.
Good to know !
wow did not expect that for sure
Thanks for the information. I would never buy any vehicle that I had to pay to unlock something that was already installed, but the info on their customer service is good to know.
Thanks for that info,
I was considering buying a second hand one because I can't justify spending so much on a new one.
I will stay away.
I have converted a few posh bikes to electric and only cost me around £300 to do it, I love the simplicity and quiete of electric power but wanted to get back to motor bikes after a 13 year break , I think an electric one would be great but not a zero lol.
I got to ask, what exactly are they servicing? That service interval is seriously short.
Greed is repulsive, and "in game purchases" are a very good example of corporate greed in full bloom. This equipment is already installed and charging for is after the fact is
criminal. NEVER for me,.......ZERO chance.
All we need to do is not support this behavior and vote with our wallets.
I understand it for in game purchases where the game itself is free. It's a way to monetise that's useful for game developers. Zero however isn't giving away its bikes and monetising later. It's charging a lot up front and using add on charges to try to hide the fact that it's an incredibly expensive motorcycle. They try to keep the sticker price within reason then slug buyers quite a bit extra afterwards. It's not something I'd put up with on a motorcycle.
All the Zeros options are in loot crates, lmao.
until the entire industry latches onto the concept and we won't have a choice.
@@hillkillr There's always hackers. I would rather pay them than any manufacturer using such a dodgy practice.
*Checks to see if EA has partnered with Zero*
LOL. Or Wargaming.
Literally @ EA charging 160$ for a fucking heirloom on apex
Underrated Comment
Or Activision.
Nah then you would need to buy lootboxes in an attemp to win the unlock you want
I feel like this is a close cousin to the "right to repair" objections that have made John Deere become quite a nasty headache for owners.
Saw that news report! Exactly. Good comment.
As I understand it, Zero are equally nasty when it comes to out-of-dealership repairs too. Sensors, motors etc need to have serial numbers added to ECU using closed proprietary software before it'll work correctly
Yeah let em do it. They'll ruin themselves out of business and ANOTHER company will rise up. These folks been in business for a long time like John Deere etc. The right to repair issue blew me away. Can't fix ur own stuff without a certified tech coming out so they can charge u for a faulty part. Jesus...we're going down and it's like they're gouging and taking any and everything they can
I agree, and Zero also does not provide a way for owners to decode the data and events coming from the ECU or the BMS. In fact they go out of their way to encrypt that data. This means that if you dispute Zero’s interpretation of your bike’s status or history, they control whether you even get the data for an independent evaluation.
Also, service technicians cannot even look at bike data or perform diagnostics without a live connection to Zero’s servers, which Zero can revoke if the service department’s dealership stops selling Zeros.
I'm late to the party but IIRC Louis rossman did a little right to repair segment on zero bikes a couple years ago. He's also pissed at the software unlock strategy
Thanks for calling them out guys. These practices are getting more common and yes it is a dystopia for anyone who enjoys the freedom of "owning" and modding your vehicle.
Imagine saving up, paying to unlock a feature years later, and finding that the feature is broken and you're out of warranty.
Hack it I say use a computer to unlock all the features
Oh it looks like the hack you used was crappy and caused the battery to discharge to the point of starting on fire...
@@stubbingtonmarigold3032 if hacked or modded correctly you shouldn't have a issue or buy a motorcycle that's not pay walled
What a nightmare!
@@gulfcitynd I say don't give any of your hard earned money to any company that pulls this kind of crap and buy a better bike for half the price or less.
The worst part is, that you are already PAYING for these features when you buy the bike hardware wise. The company associates the cost of, lets say the heated grips into the cost of the bike when it's sold because they can't lose that money if you never decide to pay for the feature. So you are pretty much paying for heated grips hardware, then they want you to buy the ability to use them after the cost of hardware was already associated with the bike on the purchase.. Has to be the scummiest sales tactic I've ever seen. Pretty much bought it 2 times.
When I bought my Harley it was advertised to have heated grips. Found out that you have to pay 100$ to have them activate them with software. I was not happy
@@nicholasgeorge7192 Wow, reading this surprised me! I would have sworn/bet it (on a harley) would have required an actual install. To find out something is already "there" but requires "permission" to use is effing weird!
The paterilization of these corporations is insulting and counter to the whole "FREEDOM!" concept....(smh on a harley of all things...crazy).
IDK what the price of the hardware is but I'd assume its pretty small compared to what it costs to unlock the feature. They could still sell the bike for $22k (or whatever it is) and still charge you ~$195 for the grips and just go through the theatrics of replacing the hardware. It might even be cheaper to have a single production line and have them all come with the heated grips. The fact that they sell you features for which the hardware you already have is really not that different from the "traditional" model of selling the hardware itself, just stings to be reminded that you're not paying the cost of the product + a reasonable margin, but rather you're paying whatever they can charge to make the biggest profits.
The real issue is the ability to artificially lock you out of something you own at any time and for virtually any reason.Its not the cost and its not that they can enable features to improve your bike on a whim, its more an issue that they can disable them. Also what happens if zero goes out of business or the servers get taken down?
Additionally, though not directly related, but they can also lock other things on the bike like make aftermarket parts not work or blocking 3rd party repair.
@@thenachotech true
Yeah you totally right !
I would be more okay with this if manufacturers didn't try and sue anyone who hacked the vehicle and sold their hack to other owners (*cough tesla). That's like a manufacturer sueing a company for selling slip on exhaust or high flow air filter
not really. The hacker doesn't develop the product. he just unlocks a feature already built in.
The reason why manufacturers do this is production cost. it reduces variation and makes production simpler, faster (cheaper). Especially a small manufacturer like zero has to reduce cost everywhere.
If you allow companies to monetize everything you'll eventually find yourself paying a monthly subscription for your seat belt to work.
All behavior similar to this should be heavily discouraged because all it does it bottleneck innovation
But at the price that you pay for these bikes it's unacceptable.
Exactly. If I own the bike, like completely paid off and MY MOTORCYCLE.... I'm doing whatever I want with it. Its stupid that I would even HAVE to hack it to unlock everything. "you aint sueing me for my property."
@@user-jt6nw6wm5q reduced cost? you did hear that if you unlock everything, its 27k. that my friend is not (cheaper).
I was considering a zero but this completely changed my mind. Great info. Thanks for this.
Damon hyper sport
@@whocares6299 its not tht easy
I have a zero s but a 2020 model it’s brilliant u get a good spec for a good price.
Same here. I was considering buying a Zero after test-riding them. But not now, after seeing this video. THANKS guys.!!
Never buy an electric bike that requires any sort of subscriptions, apps, or internet connectivity.
What you need to do with this bike is strip out the ECU, disconnect everything, re-wire it sll yourself with off/on switches, and then replace the ECU with an aftermarket model rated for the voltage and amps for that motor. I would also recommend installing a secondary 12v battery to run the aux while the bike is off.
Seams the second a company adds saving the world to their business model they're about to engage in morally sketchy and exploitative practices.
Government as well
Zero is ruined they'd have done better sticking with the he electric dual sport that's not bigger down by paywalls
Zero fks given
Zero morals....
Ya and especially every company that doesn't want to save the world as well.
Thank you for making this video. It is important that we as the riding community condemn the microtransaction bullshit. Motorcycles are one of the last strongholds of regular people DIYing major reparis and modding the stuff you own. It is important to protect that, especially because this is in no way limited to electric bikes. This kind of thing could happen with any motorcycle, it just happened to be an electric one to do it first.
Two points to add.
1. When these bikes hit the secondhand market, will these additional functions be *'de-activated'* and then the new owner required to pay for the features to be *'re-activated?'*
2. BMW has already started to incorporate this *'feature activation'* marketing model with some of its ICE cars.
Same question on Tesla cars BTW
BMW has done this forever. Unlock a new gear after paying and doing some kind of test.
I'd wager the unlockable features are tied to a person's account per matching serial number. so if you sell your motorcycle, the new rider would have to buy the features again and I'd be surprised the features the original owner bought are transferrable within the zero ecosystem. I can't confirm if that really works that way but if I were a business man that's how I would do to maximize profit!
@@Djou-Karl that's not how it's done though, typically. It's usually tied to the vehicle. It being tied to the accout wouldn't make sense because then the person who sold the bike would have completely lost their investment. That's how it is with Tesla's full self driving.
@@iROMine ive seen multiple cases where the full self driving was deactivated when the owner sold it on a tesla one guy was really mad because he paid more because it had self driving and they deactivated it when he got it
First video on my search for an electric motorcycle, instant subscription. Thank you for your honesty and integrity. Much appreciated!!!
Well this video saved me from buying a Zero Bike. What about the Livewire? I wanna go electric for my work commute.
One really big issue you didn't touch on is right to repair with these bikes.
Typically, an induction motor is "dumb", it doesn't need any smart electronics beyond say a motor controller, which really just determines how much power to send to the motor.
Zero motorcycles puts a chip in their motors that prevents you from basically servicing it yourself, or at a third party mechanic. If the motor breaks, you can't fix it, you need Zero to. And the same is true for the battery bank. Imagine if you had to take your motorcycle or car to the dealer for spark plugs and had to use OEM spark plugs and any other brand would brick your entire bike/car.
Looks like the end of zero is near
they do not repair....they replace them
That is for safety reasons. Don’t need someone who watches a TH-cam video poking around a high voltage system that can easily kill you. Plus they replace motors or anything that goes bad and it gets sent off and repaired by trained technicians and resold as rebuilt.
@@UR5TEPDAD1 motor controllers and battery management units are pretty standard equipment, and there is no reason for their to be any such system on the actual motor unit itself. these are, in every other application, *dumb*, they have no circuitry. its just a spinning set of coils around a magnet. AC go in, spinny go out.
imagine being told you can't change your chain, brake pads, spark plugs, fuel injectors, (or the battery of a normal bike or car. those have enough amps to kill your soul) or do any actual service yourself, or even take it to a mechanic that isn't the dealer because of "safety". This also screws over anyone who doesn't live close to a zero dealer or lacks a truck/trailer to drop one off.
@@UR5TEPDAD1 and because of a bad bearing or faulty small chip on the outside of the motor casing you have to pay for a whole motor. Safety? rather profit
BMW, Detroit3, and other major auto manufacturers are doing product research to see if people are willing to pay subscriptions for features on their cars. Live in a cold climate? $12 per month for heated seats. Because profit margins are so low on the cars themselves, they would make more money on subscription services than selling cars. Of course, I'd like horrible pain inflicted upon those who consider subscriptions on hardware they already bought a good thing.
If all features are built into every vehicle and people just pay to unlock them, it reduces engineering and manufacturing costs a.k.a. increases profit margins drastically. There's just one wiring harness, just one infotainment system, just one everything. But people are so gullible to believe this is 'innovative' while it's just a rip off. Your example of the heated seats reminded me of a situation we had with my wife's car. She bought a used car that had heated seats which probably had never been used in 10 years. We tried them and almost burned down the damn car. Now if you buy a 10year old car and unlock the heated seats...you see where I'm going.
It's basically just the evolution of oem service shops that rip people with insane prices and "this checkup/fix can only be done at authorized oem dealer" bullshittery. You don't think vehicles could be made to run relatively maintenance free if they actually wanted to? Owning a vehicle was already a subscription model, now it is just put into plain writing lol. Scammers' paradise.
@@Real_MisterSir Correct. Modern drivetrains suffer so little wear, they can survive very long with little maintenance. Cars mostly break down because of electrical/software issues these days. Mostly built in failure points.
@@Perry_dAccard I hope they start doing that in the automotive world, actually, because it will take the aftermarket approximately ten minutes to figure out how to unlock those features for a tenth the cost.
Just look at how long it took the performance aftermarket to crack the supposedly uncrackable OBDII ECMs when they came out. If you didn't know, it was done before they hit the market.
@@immikeurnot That would mean war between aftermarket car hackers and OEM programmers trying to lock everybody out. Shit takes the fun out of everyting. I prefer the greasy fingers approach.
The worst bit is the 20% of battery that's software locked, not just a chunk of battery you can't use, but a large piece of deadweight that you're carrying around.
Protects the battery from idiots who ride it to zero percent and not charge it. Killing the battery.
General rule is never take lithium under 15% SOC
@@jaybomb5022 it's not locked to protect the battery, it is all within the safe usage range. It's locked to get money out of you in order to be allowed to use it.
@@jaybomb5022 no most lithium will cut out at about 10-12% and not let you go to zero
Former Zero DS owner. It was my first bike, but I don't know that I'd get another electric bike anytime soon. The DS was fun, but range was poor, the headlights were terrible, I had a major electrical problem(thankfully) right before year two and I thought it was very expensive for what you got. I got a Yamaha bike for less than half the cost, no repairs needed in three years, has a nice stock headlight, still gets 70+mpg, etc.. much better value. Also, if your riding a relatively quiet gas bike, wind overpowers the exhaust sound at speed, so I don't know the zero being quiet is that big of a deal. Zero is dirt cheap to operate, but with my other bike 70+ mpg works for me. The price would have to really come down for me to consider another one and this business model sucks.
Literally why?
What Yamaha gets 70+ mpg.. most I know is 40 and below I have a Yamaha Vstar 1300 only get 38-40 mpg tops😮
We recently started toying with the idea of carrying Energica bikes at the dealership where I work. They sent us a demo EsseEsse9 RS to play around with and I must say I'm impressed. Pricey with a lot of upgrades available as build options but they are really nicely built. We'll be getting their other 2 available models which are sport bikes and I'm eagerly waiting to get those because they come with a drastic power increase over the model we have.
I love that the greed of EA has taught other companies to be worse
Software as a service, something Elon musk introduced to the automotive world is not EA's to take credit for. EA simply jumped on a bandwagon that was started by someone else. It's a shit concept but not much else you can do about it other than don't buy it or sue them into removing it.
Corporations are being made to implement the subscription model across the board, "you'll own nothing and be happy..."
This is really nice. Few things you should know, if you already don't:
1. Ducati comes with heated grips installed, but you've to pay to unlock them. I believe they also run the navigation "unlock" scam on their desertx model.
2. Ktm already runs this scam with their "tech pack" riding modes unlock BS. Even bmw did this with the s1000rr for the pro modes.
3. Triumph runs the throttle map scam with the street triple r & rs where its the same engine but with a severely limited throttle map for the R model. You can cure it with a flash. The tiger 850 is also the tiger 900 engine with a limited throttle map to differentiate the models. Also unlockable with a flash. Triumph would run this scam with their first gen 765 S model as well.
They may not be as bad as zero's approach, but it's been around.
The s1000rr is locked into you get your first cause they don't want people to die not because they don't want you to have the full use of power
@@agawdsparadise3782 no this is false.
KTM also does this with the quickshifter and cruise control. Hardware is already on the bike. For $2-300 they hook it up to the OEM scan tool and turn them on.
@@jpow4893 yup... I was about to pull the plug on an 890 Adventure a couple of years ago. I asked about the quick shifter and cruise and my dealer said I would have to pay extra... I bought an F850GS Adventure instead.
@@agawdsparadise3782 Oh really now ? Somehow though if you pay them more money, all of a sudden they'll be okay with people dying ? LOL
You missed another big question. IF you pay to unlock these "features" & sell it second hand down the line, does the new owner get to keep the unlocked features or do they have to buy them again? 🤔
Maybe the unlocked features are conected to your app account. So they can charge you a seceond time in case of new "ownership".
No they don't. I think they use an account system. If you open the app and put in your details + the vehicle stuff, I think you would still need to pay to use those features.
Can you imagine the awkward conversations between the original owner selling and the guy who wants to buy it used?
"So it has heated grips right?".
- "Well, yes and no. Actually yes, the bike has them and they work fine".
"So why say yes and no?"
"They stop working after it changes owner"
"What kind of witchcraft is that? I'm not into this voodoo shit. Lemme go and buy a GSX-S1000"
or if they brick your sht. Either cause they are ass hats or they went out of business. Pick one. Im no fan of this.
What we can say with confidence is that the new owner will... for reasons... pay sales tax... on a bike that you already paid sales tax for... I think uncle sam was up on their A-game when they figured this one out...
"I own it now so I can sell it as I see fit right?"
"Nope... the person buying it from you will have to pay tax on that too."
"Oh... OK I guess that makes sense to cover title transfer and re-registering..."
"oh no... we'll still charge for that too."
"well then what is the re-taxes for?"
"just because..."
taxing secondary sales of something... the original microtransaction... /sigh
Okay so as an early adopter of a 2016 FXS I do have some real world input to add to this discussion. The 2016 model has no fancy operating system with feature unlocks or any of that. It's just buy the bike, charge it and ride it. Simple stuff.
1. Poor range?? Yes, absolutely. The infrastructure is great for cars, but also, lacking for bikes.
2. You can get a car-style charging upgrade for the more expensive models, but that costs extra. Why isn't it standard, and why does it cost over a grand?
3. In my particular usage case, I don't use the bike for long trips. I use it for commuting, which means all the charging is done at home. All the trips I do make with it are well within its operating range. With this point in mind, and at a cost of £0.02 a mile, wether or not this bike makes any sense depends ENTIRELY on your annual mileage. My annual mileage is less than 10k, meaning that in the UK, I save about £1,000 a year in 'fuel costs'. It would take me very long time to save the price difference given how expensive electric bikes are up-front. However someone who commutes more miles than me could possibly realise savings within a couple years.
4. Other savings come from the minimum mainenance these things require. A lot of you are probably thinking the battery is gonna get shot and need replacing, thereby undoing any savings, but if we go by what we know about EVs from real world usage, this is generally not an issue -- the warranty is 5 years I believe, so less than that of car batteries, and these batteries are actually pretty damn reliable. But who knows, my mileage isn't that high.
5. The bike is pretty fun for me, I don't need to change gears to enjoy riding. There's something to be said for the torque, responsiveness, and the quiet actually creates a... different kind of riding experience. It feels weirdly like flying, it's very smooth. Without engine vibrations you feel every bit and bump in the tarmac in a lot more detail.
6. I have had an overall negative experience with Zero's aftersales. I had an issue where a dealership fucked up a firmware update (my bike was before the OTA models so they had to do it in-workshop) and I had to chase and chase and chase their support to get the issue fixed. The newer firmware slowed the bike down and they plugged it into their engineer's laptop and insisted it was showing it as healthy and fine. Two months later I took it back to them again and THIS TIME they told me I was running really REALLY old firmware and i'd somehow been rolled BACK to earlier firmware by the dealership who I went to for the update?!
7. I'm not against electric motorbikes as a thing, but I would rather go with a BMW or something if there's a compelling offering and a fair price. The build quality is OKAY but for the price you would expect more. The pillon seat feels really dodgy (it bends down a lot when sat on), the shock spring seems to attract rust like nobody's business no matter how much I try to treat it. I had it conk out at 70 mph once, and it didn't just start rolling to a halt, it regen braked, luckily I had a shoulder to pull onto. Keyed it off and on and never had the issue again, but I believe it occurred because I used their smartphone app to set the Custom Mode's torque to maximum, which kicked in a failsafe when I opened the throttle wide. Someone then suggested I set to 98% max in the app. And whatever possessed them to use a car's side light bulb as a headlight for the FXS, IDK. You only get LED on the really high end models which is baffling.
Great, quality and practical review. The end roll got my sub!😂
Thanks for calling this out. The only thing worse would be a pay-per-year licencing model for features, or even to turn the key. Been happening in other sectors for years.
welcome to capitalism
@@zuludeltanovember its capitalism now because you can choose not to buy the product. It won't be capitalism when the choice of ICE motorcycles is taken away from us.
I agree 100%! I wouldnt have one the things! Let alone buy one!!
When you pay per year, aren't you, renting?
BMW is pulling the same crap for their cars. While BMW cars have been on my "never even consider" list for forever, this really makes me question whether to put their motorcycles on the list too :/
This practise should be ILLEGAL! Thank you for making the video. These companies need to be named and shamed. Only the consumers have the power to stop it 👍
Numerous industries already have adopted the, "deliver a fully capable product with all the features built-in)(software) and pay later to have them activated". Medical products by and large this model is becoming the standard. I bought my laptop with Office 365 installed. I naively thought I owned it. Until Microsoft sent me an annual bill to to pay so the feature remains active. Companies are looking to maximize revenue and create new revenue streams. BMW cars is now starting to charge a monthly subscription for its heated seats. This is just the beginning,,,,,,,
Or you know just dont give them your money.
I imagine it will be, and that companies implementing this practice know that they have a small window to scalp as much as they can from the rubes willing to pay for it.
@@rubenotero7100 In the case of Office 365 now being an annual subscription fee what choice do I have? The mountain of Word and Excel files that contain enormous amounts of "my material" that I can no longer open or access is like being held hostage for ransom.
@@sunrisejak2709 It starts with a P
Between poor range and lack of infrastructure supporting them, Electric Motorcycles didn't need more reasons to be considered a bad purchase, as those issues could be resolved in time. But an E-bike that pulls macrotransaction lootbox bullshit that gamers already find egregious JUST to unlock the full capability of the equipment pre mounted on the bike?!?! I can't think of an idea that would kill them off faster.
It's like they wanted to go bankrupt, literally self crippling acts of idiocy
If the specs were even nearly accurate, I'd love one. The fuel I'd save would pay for the bike in a few years. Perfect for a daily 200km round commute and charging overnight on a stand alone solar system. The ongoing pay to play bullshit is pretty egregious.
@@Nick-ih9jwSolar Charging Works at night ??
@@QuestionMarkKick360 maybe someone will invent batteries one day 😵💫
@@Nick-ih9jw gonna add my thoughs as an early adopter in reply to Prich if you're interested
The heated grips thing IS the bridge too far. They could make the argument that they are paying software developers to add software capability on some of those other things. But when they already have hardware on the bike they sold you and they're just charging you to be able to use it, that's some serious BS. Just wait til' they make you pay a monthly fee or they start turning *&^% off...
"Subscrition vehicles" WILL be a thing in the near future, mark my words.
We own a Zero DSR 2017.
The price was high.
Quality is debatable.
Onboard chargers suck, they break down without a reason. Well shortcut ofcourse.
2 onboard chargers died within the first 2 years. The 3rd one died last week. The bike is only 7 years, did 54000 km only, most ICE have no issues on that kilometerage. Then there is all these chinese parts on an USA motorcycle. JJuan brake parts....
Throttle by wire.....broke too.
Sidestand, aluminium, bended making it shorter. Man, Zero is not worth the money.
The value after 7 years is only 4000 euro. Retailprice was over 20000 euro... my next one? Back to ICE. Currently a CB1300 Honda 2008 model. Keeping its value for quite a while now.
Been watching YN for quite some time now, and I have to say, this is probably the slickest production quality I've yet seen; kudos to you guys! Cheers for all your great content over the years - here's to 2M subs.
I don't normally feel the need to comment on videos on TH-cam, but you've successfully talked me out of getting a Zero. I really wanted an electric bike, but I had no idea Zero was pulling this crap.
you got scammed here bro zero bikes are great
Just buy a regular bike
EW ELECTRIC BIKES NO NO NO
@@emanueldelacruz1101 No support other competing legit Electric Bike markers soo sketchy ones like this lose business.
Honestly if this becomes even more prominent across cars and bikes I can see an underground market of people cracking the vehicles to get the features for cheaper.
You nailed it. The world is becoming more and more dystopian.
this is already a thing people do on teslas
This is also what farmers are doing on their JD tractors. It's insane.
@@famousj6 oh yea I heard about the tractors
Or a big market for thirdparty ecus
I had an FXS and there really wasn't anything to upgrade. I bought the high speed charger but I never even took it out of the box. I just plugged it in to a 15 amp outlet overnight and never had any problems. I never took it more than 100 miles on the freeway, mainly because it wouldn't go any farther than that. Around town it would go more than 300 miles before I got "range anxiety". I loved it. I miss it. I had a pinched nerve in my neck and had trouble keeping an eye on the cars around me so I sold it because I know the lithium Ion batteries only last 5-7 years. I will probably get another one later. I miss it. I think I said that already. LOL.
I was just talking about this the other day thank you for summing it up in such a entertaining way and informative way!
I appreciate you guys going over all this. It's something that bothered me when I saw their Cypher store but it's good to see someone going over all the details and explaining it in an easy to understand way for the average consumer who may not have known about it. I enjoyed the Zero SR/S on the demo ride I did but this kind of thing would shy me away from getting one
Here in Dubai there is a well known shop that unlocks all of these features for approximately 200 dollars but it voids the warranty of everything on the bike since they programmed the "ECU" memory in a way that it stores how many times its been removed or tampered with and there is no way around it EVEN when there is no electricity or power to it unless you leave it off for 257 days then you can tamper with it freely according to the guy who owns the shop.
BOYCOTT ANTI-Repairable Apple wannabe's "Zero Motorcycles". They go against a century of motorcycle culture in every way.
Boycotts almost never work. Government legislation is what is needed to solve right to repair related issues.
I'm just dipping my toes in moto culture with my first bike (ninja 650) and I worried it will somehow all be yanked away from me. Fuq zero
Well no one wants your ninja so it's k
people love and worship Elon and Tesla and Tesla has had this bissness modle for years they even brick peoples cars if they detect modifications
@@343forwarduntodawn word. Everything I enjoy in life is constantly under attack. Bikes, guns, cigars, and poker. The government is pushing regulations and “new green deals”. People need to drop the liberal ideologies and wake up.
Side note: BMW is also doing this with their new cars. Heated seats, dual-zone AC, HP increase and a whole bunch of features are now behind a pay wall. All this to say, it's not only happening in the gaming and motorcycle world, but pretty much everywhere now... Saaaad
Great video. Hope some of the big companies can enter the electric market with more honest models.
OK I get it. It's easier and quicker to manufacture all the bikes all the same with all the parts. I also get that with electric vehicles dealers and manufacturers are going to lose out big time on future costs with servicing, no filters, oil, plugs etc. But these unlocking costs on an already expensive bike take the piss.
I have never seen anyone explain the reasons electric vehicle manufacturing can't be related directly to legacy ICE vehicle manufacturing so concisely. Very nicely done
There's no explanation. If Nissan can do it on a Leaf anyone can. Kawasaki also planned for full electric ninja in 2030.
They won’t lose out - when the battery reaches its end of life no one will be dumb enough to replace them - thus, new cars that are more expensive and far less time and cost efficient are sold more often.
@@JA-zh5xi tbf changing batteries is a huge plus on these eletrics, most of them can take around 3000 cycles, you complete one when you go from 100% to 0% battery and you recharge full, most people will take around 4 years to change it and they are fairly expensive but still cheaper than a new combustion bike, you can also change defective parts if you need to, by the end if you take care of your bike if should work until you are tired of it
@@victoriazero8869 Nissan makes regular cars as well the Leaf is a very small number to them.Last year out of 3.88 million only 165k world wide sales was the leaf. Zero has nothing else to fall back on since electric is all they got.
Is it just me, but it is definitely getting harder and harder to find trustworthy companies nowadays, they all try to pull some kind of gimmick. Currently having so many issues with online subscription cancellation where they continue the monthly auto-billing, similar to email subscription where you can't unsubscribe from their email list and need to threaten with legal action in order to get removed is getting beyond ridiculous.
Immediately I think of people hacking into the bike to unlock the features by themselves, I remember seeing that piracy ad where it says "you wouldn't download a car" well now I can download a motorcycle!
Beat me to it was just thinking How long before some jailbreaks one to unlock the features 😂
people already hack teslas to unlock features but tesla bricks your car making it undrivable if they find out
Thanks for the great video. Was about to buy a zero but this video changed my mind. Unlocking features is a total scam.
If you have the choice of unlocking more range or faster charging, my advice would be: don't. Slower charging and using slightly less of the range is better for the battery. The battery is the most expensive part, so you don't wanna hurt it.
Genuinely been thinking of getting a zero as a beginner bike as ive heard good things from those who've started on one but the micro transaction esc push for unlocking features here is definitely something i didn't even think of as i never thought any company would stoop that low. None the less id still like to get an electric bike for a beginner bike this just has me reconsidering how to go about choosing the right one for me. Dropping damn near 15k on one and not having the full potential at my fingertips yet definitely doesn't sit right with me. THANKS FOR THE INFORMATIVE VIDEO!
An electric bike as a beginner? Especcialy a cracked out one? Talk about a hilariously bad decision you dodged.
It’s an electric bike, so there’s not much potential to begin with. You’ll barely notice the difference.
Want a beginner motorcycle yammie has plenty of great selections want to be environment over it then get a used one. All combustion engine none of that SLIMEY EV bull.
EV bike has all the bad things, you don't want on your first bike.
I agree with the rest of the comments. A zero for a first bike is a bad choice. It is too expensive. For your first bike, the best is to get one that is cheap. You are more likely to drop it or get into a small accident, so it is best to minimize the potential losses. You can also be more of a hooligan without feeling so bad for the bike when you know you can afford another one if you break it.
Also, you will feel more comfortable trying doing maintenance and repairs on a cheap bike. That way, you get the experience needed to really take care of your future bike. Experience you will not get on an electric bike, because it has no maintenance at all.
I've been doing I.T. for about 20 years now. You see this in software all the time and it doesn't seem nearly so offensive in that context. Note, this is in a professional setting, not with video games.
I have observed over the years that people, when unlocking features of software that they already have, seem to appreciate how easy it goes. They like how instant and seamless it is. They know they paid less and got less. Then they can pay a little bit more and get the rest without buying the entire thing all over again. They LOVE it.
This is the laziness and uncritical-ness (if thats a word) that has been sinking the western world for the past 40 years.
"They" are going to try to do this with everything.......and I mean EVERYTHING going into the future. Fight this on all fronts with all your might. It is evil. And it is everywhere.
although... outside of both professional software AND games, "hackers" have taken control of PCs and smartphones for decades now. Installing linux, LineageOS or other alternative OSes, and finding free software can turn old, outdated PCs into workstations is fun.
This has been part of the great satisfaction of using linux and Open Source for me since the late 90s, for that matter, hacking Xbox and Playstations, too! As long as I had "e-motorcycle hacker" friends, or could get these extras without paying extra, by looking up tweaks on a website...
I admit, I get a little rush from feeling a little superior. Actually I'm planning on tweaking my little e-bike. If others want to remain tech ignorant and intellectually lazy, it's not really my problem. 😝
@@squirlmy oh no doubt. say what I want, if I had a zero e bike I would hack every feature I could for sure!
agreed but at least in the case of software you've already committed to paying for the right to use it, you never actually own anything physically. This is just paying to unlock things you already own and hold in your hands.
hardware version of this sounds terrible for me due to all the performance degradation and physical resources that are wasted for people not unlocking the "additional features".
I did a demo day ride on a Zero SR/S about a month ago. Every complaint/concern you have about Zero's business model is spot-on, as are your complaints about range/recharge issues. As consumers, we cannot allow companies to do this "pay to unlock features your product already has" crap....that path leads to a really nasty place. I'm going to give Zero a pass on the high starting price on their products, as the same can be said for every electric motorcycle manufacturer. Eearly adoption = no economies of scale yet = really expensive. ABS used to cost a fortune on new cars once upon a time as well. However, I do have to give Zero a couple things: IMHO: looks great, handles great, and mid-range acceleration (20-70MPH) is insane.
I predict if customer rage doesn't take its toll on Zero, aftermarket will find a way to hack this.
this is literally getting into the "you'll own nothing and be happy" territory
Self driving electric vehicles. That will take you exactly where you need to be......
It's like that company who sells airbag vests that cost mid 3 figures and doesn't work unless you pay a monthly subscription.
The only difference is said motorcycle vest offers the ability to purchase the software for no subscription, making the whole thing cost competitive with other manufacturers. Everyone forgets the subscription is optional and you can have a fully functioning, subscription-less airbag vest if you want.
Damn, I was seriously thinking of adding an electric bike to my garage but these are all good points. Maybe I’ll wait for some other bike manufacturers to create more competition in the market to keep the others in check. I’m anxious to see how the new Triumph electric turns out in production.
Spent a few hours on an street version zero a friend of mine bought. Out of the hole torque was incredible. After a few minutes of killer take offs, I realized the bike just lacked a soul. No sound, no gear selection, no clutch, just absolutely not for me.
I understand and respect what you are saying. People use to say the same thing about automatic transmissions. Now it is incredibly difficult to find a manual.
@@easternyellowjacket276 I still drive manuals by the way! 👍
@@PSBEadventures Yep. But the vast majority of vehicles are now only automatic. Furthermore, most drivers under the age of 30 do not know how to drive a standard. It's amazing and kind of sad. But it is what it is.
Was looking into these bikes and was seriously considering getting one. I have 110% changed my mind regardless if they dissolve the “pay to unlock” concept. Just because they had the thought that they could do that makes me a customer to anyone else but them for life. I’ll be sharing this information to anyone I know looking for a new electric bike.
Car companies do it too. Hope you don't own a Toyota, VW, or BMW. BMW wants to charge you MONTHLY for heated seats. Listen man there is no point in being a superhero here. You'd be getting upcharged like crazy for the features if you wanted them anyhow. Having the heated grips dormant in there is just a production thing.
i have 3 and they are great but will not be buying any more I agree pay to unlock is bs
Appreciate the honesty!!
I have a 42 year old oil spitting musclebike. It's particularly good at anything, but it won't ever tell me to update or buy shit trough an app before I can ride it.
0 tech, best tech.
I agree 100%! I ride a 2003 YZF600R moded and I could not be happier.
agree, but i like abs fuel injection cruise control etc as long as i don't have to pay a monthly fee for it
@@palamidagheo4520 Great point! Can you imagine for some reason your monthly ABS subscription does not get paid, you are unaware, and are involved in a accident? Or stranded because your 20% longer battery was unpaid that month?
Dude my zero is now officially a lemon
Not sure about other manufacturers but KTM has been playing this game with the electronic features on their bikes for a while now ... the original 790 Duke being the exception as that came with everything unlocked as stock. Buy an 890 or 890R or even a Super Duke R and you'll be looking at paying extra to unlock things like the quickshifter, track mode, launch control, TC adjustment etc etc ... things that are already physically on the bike, just locked behind a paywall 😐
not as bad as zero. you pay once and you get those features for ever . ktm bikes give you full power and full range , unlike zero which could need every mileage argument they could get to sell e bikes but instead they offer this bullshit where you can add mileage and power for a short while . it would be the same as ktm if you would pay once and get more power and range forever
@@DrKampfpudding oh for sure Zero are taking it to a whole new level ... but I was just pointing out that, in the motorcycle world, locking away features behind paywalls is not something exclusively done by Zero, others do it too and have done for some time now. It's a dirty tactic to get the customer to part with more cash .. I wish they'd all just stop
Yes and even a stock $12k bike then needs all kinds of part upgrades after market just to make it ridable. No thanks.
Not exactly because they install componentes in the bike the Zero already have it
@@angelcardona1357 Not the electronics packages and quickshifter ... they come on the bike when you buy it .. but you have to pay extra for KTM to digitally unlock them in the ECU. They literally just plug the bike into their diagnostic tablet, tick a few check boxes on screen and it's job done ... the 890 Duke 'tech pack' costs over £600 and takes 2 minutes for KTM to unlock ....
ngl that speed3 is def one of the cleanest ive ever seen.... as a 3 owner myself im lovin it brother
Thanks. I was about to buy an Zero S but this is making me think twice.
I'm glad you disclosed the bike was on loan from a channel partner, and they're in a round about an owner of Zero motorcycles, but holy crap how can he watch this video and think "yep, my company is selling a good product that'll make lots of money"?
He’s thinking... we will get enough for me to be rich!
They are probably targeting a specific clientele. Even so though, it's a terrible business model and I hope it fails because this type of scammery(?) shouldn't be allowed ANYWHERE.
Just becuse you are on the board of a company doesn't mean that each individual agrees with every action said company takes
@@bggjjhljk
Sadly, it seems to work just fine for Tesla.
@@ldorman true, but the average person cant afford the Tesla at the moment.
That's just ridiculous, i'd call it anti-consumer. If those things were like options you could choose, just like trim level it would make some sense..
Actually you need to buy 2 of these so you can charge one while you ride the other during your session at the track
Pretty sure you don't buy a Zero to go on the track. I'd be curious to see Kawasaki is planning a hybrid motorcycle. I think that would be a better option. Super fuel efficient. And the best of both worlds.
you can battery swap or fast charge.
@@just_one_opinion How much do you have to pay to unlock fast charge
BMW (cars) are adopting this model, unlock heated seats during winter months, enhanced HiFi sound, working windscreen wipers...
After a year and a half ownership and 10K miles on a Zero S I've learned a few things. J1772 Charge tank option was expensive $2500. but without it I wouldn't want the bike. Range anxiety is brutal until you know your limitations and where the charging stations are located, (not that many). Don't count the Tesla chargers, you can't use them. If you think you will replace your gas bike with an electric, you may be in for a rude awakening. Not buying gas is great, I ride my Zero almost every day. Zero has been making electrics a longtime and it shows when you ride one. It's unlike any bike I've ever owned, nothing distracts you from the ride. Magic carpet is not an exaggeration. Riding my gas bike now seems busy, constantly dancing. I can't imagine not having this bike, I love it. The S model doesn't have pay per view. Its 3rd mode is programmable thru the app for free.
Having owned an electric bike exclusively for racing, it’s interesting to see where the market is going. I might go electric if I lived in a large city, but not here in New Mexico…
That's incredibly interesting, what made you decide to get an Electric Bike for racing? And how has it been?
Drive from Tramway \Central to Rio Rancho - there goes all your charge.
NM has large distances.
@@liamlyda2116 alta made very good electric dirt bikes before being fucked over if they where still around zero wouldn't have pulled this pay for features crap
@@spiritofpostpunk7207 Interesting
Waiting to see if an aftermarket ecu company comes up with a way to jailbreak them like smart phones and not just give you everything that Zero locks but more shit that may be doable with clever programming.
Zero would probably legally pursuit those companies, if that happens.
@@danrib4048 cant stop a nerd on reddit
@@danrib4048 Not if they are abroad.
@@danrib4048 They will, and once real manufacturers get into the game, expect jailbreaking to become illegal a la diesel truck deletes.
The “owners” are simply buying a license to USE those extra features and they really don’t “own” those new features.
You literally PAID for electric grips - so bring a small 12V battery and a switch and splice it in.
And when you don't own features that are already built into the bike - do you really own the bike?
I'll never buy one of these. Gonna stick to my 1000 bucks GS500E, and eventually buying a used travel bike for longer road trips.
Hey radical pubes, just wanted to say I’m sketched about buying my first bike but your videos are very informative. Mostly watching your noob videos but your mannerisms and terminology make my chuckle and I appreciate the content. Stay safe!
Test rode one of these about 3 y ago. I thought it was great! Build quality was premium. Not quite for me, because I tour, but as a commuter and for 70% of your riding it could be a real option. For rich folks.
Also, Asia. ICE will never (I mean NEVER) disappear. Everything you read on this subject is generated by North American press, for North American people.
If you buy a Tesla and buy one of those “upgrades”, it only belongs to you. If you sell it, Tesla locks the upgrade and the new owner will have to pay Tesla for their right to use use that feature that was already paid for. I wonder if Zero has the same sort of lock out feature too.
No, they don't. I asked Zero themselves. Also, NONE of this exists yet. It only applies to the model year 2022 bikes, and it doesn't even launch until September currently planned - it might not even happen at all, and the pricing and specs may be entirely different than what's shown.
No. The Tesla upgrades stay with the car.
@@protonus Hi Zero! :D
Man! I'm glad i found this video! No Zero motorcycles for me! It's already an abusive practice in the videogame industry, imagine putting down a whole year of paychecks on a brand of motorcycles that uses the same money extortion practices (as the videogame industry) when we already bought the bike at full-price?
- F#&@ NO! F#&@ Zero motorcycles, and any other brand that might use these tactics.
Man, humans suck.
But thank you for being honest about this. I have really been watching and well saving to try and get an electric bike. I really had my eyes set to Zero. But I am rethinking it all now. Thank you for the brutal honesty.
Greedy humans
Eventually, either there will be an e-motorcycle company with integrity, or more likely, internal-combustion bikes will start doing this too. I know BMW is switching to this business model for cars, following Tesla. Someone here mentioned Harley. For now it's luxury brands, and you'd be crazy to buy from them. I'm pro EV, but this is nuts. Better to look for more efficient/smaller displacement IC bikes instead for the time being. Or get a pedal e-bike to use for your commute and use your IC bike less often.
Amazing explanation. To the point
I love my CBR500R, I tour all over the region on it and will be touring the nation this fall. It’s a great bike.
I think all of this pricing just tells me that these manufacturers thought there would be a tax credit when the bikes became available. Unfortunately that tax credit expired/never transpired and we are stuck with unbelievably high prices. Which beg the question of whether a tax credit is good for the consumer or a manufacturer?
Just look at Tesla. The only reason that company has ever been profitable was tax credits... Meanwhile they are gathering something like 10 gigs an hour of data from every one of their vehicles, and Musk is patiently waiting for Congress to allow insurance companies to use telemetrics against customers so that he can start selling that data.
I’ve wanted a Zero FX for YEARS. But I wanted to see how Zero holds up with time.
Can’t wait for em to go out of business or fix what they’re doing. Just make these features standard and charge more. Reverse gear should be free on an electric motorcycle. You’re just making the motor go the other way. Costs nothing.
I can’t wait for an electric FZ-07. Or electric TW200. Or electric hybrid R1 with a motor up front and some motors to help the trans or rear wheel etc.
+1 here. But, speak to an owner that will actually tell you the ins and outs of the Zero M/C company and their bikes. You may change your mind.
Electric R1 with a motor up front? Do you really want a heavy lump of unsprung rotating mass on the front wheel of your ~200mph bike?
No, you absolutely don't.
I've got a zero dsr. I love it. Haven't had any issues with it at all. My dealer is also extremely responsive
@@biggums3368 Good to hear.
Do you actually get the advertised range? Or, what do you normally get?
Zero salesman/ service tech chiming in here. Just got in a 2016 Zero FXS with 17,000 miles that the owner outfitted with a chain drive and knobby tires and takes offroading almost every ride. Was the first time I had it at my dealership so I do my preliminary checks, annual updates were updated and a new dashboard update and the customer was on his way! He’s had no issues with his and on the original battery/ motor (which is not unusual) Zero overall is a great company and will warranty pretty much anything without question. The FX is our most popular model so I hope you change your mind in the future!
I've been tentatively researching to buy an electric bike. The moment I heard about the locked battery, they PERMINENTLY removed themselves from consideration.
It literally only applies to the newest 2022 bikes, all zeroes prior don't have this, AND, it isn't even live or working yet. The Cypher store launches in September and literally everything covered is subject to change still. The 15.6 battery is stil bigger than the prior 14.4 regardless if it's unlocked or not. This is much ado about nothing.
@@protonus Doesn't matter. Buy the company not the product.
@@protonus bull shit, the mere fact that they are considering the dlc features in the first place means the company is beneath notice and deserves to die. This is scumbag behavior and should be punished as such.
Energica exists.
Loved my 2015 SR. Fantastic bike and perfect for my commute. I was ready to buy into the next gen of zero bikes.
But unlocking features I already paid for on a $20k+ bike is a non-starter. I'll be going to energica or livewire for my next bike. Zero is out unless they drop this practice.
Yes, electric is more expensive to produce that gas so the prices are already high for the value. I'm OK with that. But I'm not okay with thousands of dollars in DLC on my bike, no matter who makes it. It's not cool when tesla does it, or BMW, or anyone else. It's an unacceptable business practice.
I watched your video and a video from bikes and beards and went out and bought an SR/S Premium. I love this bike. Trust me the Bike has soul. It laughs at wannabe fast cars, trucks and bikes by leaving them 100 yards behind very quickly. You form a bond very quickly with your Zero as it continues to perform and handle extremely well. I'm constantly looking for a reason to ride it. I ride it to work every day. As far as the Cypher store I don't know. Mine came with everything but if there were more I probably would buy it. Just being honest. Electric Bikes are the future and Zero will be right there in front. One more thing, they are amazing to ride. I have all my settings at Max. Works best for me. I bought mine from Euro Cycle. Thanks for the tip on that. I got a great deal. I had a guy on a Yamaha pull up next to me at a light and he revved his Engine. I looked at him and said VROOOM! VROOOM! True Story. LOL! I traded my ZX-10 for it. It only hurt for a little while.
Wow it sounds like EA made a bike
It would be cool if they “gamified” the bike in a fun way. Eg. Ride x amount of miles, go out of state, ride to a park, and unlock achievements/features for free. Micro transactions/subscription charges/paid updates suck though
I bought a USED 2019 Zero SR for about half the cost of a brand new SR/S. Comparable range, comparable power, no cypher store. I absolutely love it. I'd definitely recommend a USED Zero for anyone interested in an electric motorcycle, but beyond that I feel like the wait is on for Livewire & Energica to ramp up their options (hopefully without this microtransaction model)...
Yes, but used means there was a poor sucker who bought a new one.
I was thinking about one of these just for the commute to work. Its less than 50km a day. Youve completely changed my mind. (I was already mostly off the fence when a friend told me as a new rider, insurance would be more than I pay as a car driver). Anyway, I appreciate the video. Id like to know it these practices are still in play now, 2 yrs later.
Thanks for the update I was really looking forward to going eco to drive back and forth from work but I didn't realize the cons of it. This really helped
Zero was the leader of EV moto for a long time. They paved the way an were on track to becoming the biggest ev moto company in the world. Then they cut corners and got greedy. RIP
EDIT: Don't mention Lightning motorcycles or Damon. They don't exist
you just have to remember that companies like zero and Tesla etc aren't vehicle manufacturers, they're technology companies and this sort of thing is exactly what they do.just fingers crossed the proper vehicle companies don't follow suit
According to Car and Driver it's already in the works.
You'll own nothing and you'll like it.
I've been looking at Zeros on and off for 9 years. This video pretty much ended my interest. I loved the idea of never needing to stop for gas but I was constantly reading people having big issues within 2 years of purchase. I'd be interested to know who still has a perfectly working, never had an issue Zero working 5+ years after purchase!
I decided to turn my attention to Can Am Rykers/Spyders. As someone who grew up with ATVs I love the idea of 2 wheels in front so you never need to put your legs out at a complete stop & more stability. They're super fun to ride and can go cross country compared to a Zero which will have to stop to charge for over an hour.
To be fair, gas vehicles aren't immune these sorts of issues. Just look at BMW's heated seat subscription for a pretty close comparison. You could build an electric bike with no connection to the Internet and you could build a gas bike that has all the issues you described.
thanks for letting me aware of this electric motorcycles, now I can wait for Honda, BMW, Yamaha and other reputable manufacturers to design their own version to buy in 10years.
That's why if I ever own an EV it won't be a Tesla.
Kawasaki Endeavor likely the first to enter
Funny because this is what most manufacturers do and what almost every video game does. My MT09 has a bunch of features that I’d have to buy even though it’s set up for bolt on like the heated grips and USB ports. I took a zero out at the IMS and loved it, it’s fast and super fun. Theyre doing the same thing everyone else is doing.
This points to the warranty law, it needs a HUGE update to keep up with tech. Well consumer protection in general.
I will never buy a bike in which you have to pay extra to unlock things already installed on the bike. Good job Zero, you’ve torpedoed an entire customer segment.
What I'd like to see is some standardization, plug-and-play safety, portability, and utility in the lithium battery pack field. If a 50AH, 72V battery say, 4,000KWH on a small e-motorcycle like the Sondors will cost me over half the value of the bike, that's a significant investment. You'd need two of those for twice the power on a larger electric motorcycle. I'd like that battery or battery or twin pack to be able to be pulled easily, for urban dwellers who lack an outdoor charge outlet, and the compartment key-locked for battery theft prevention when briefly parked unattended. For homeowners, I'd like that battery pack to also work with a pure sine wave inverter as a handy AC power source during outages, and also be able to put it in a riding mower, powered watercraft (outboard or jet-ski), hydraulic log splitter, wood chipper, bandsaw, etc. Why buy multiple batteries for these things and more when you will be using only one of them at a time, or only sporadically? There should be an on-board charger, and one for charging the battery when it is off the bike. This would significantly lower the carbon end ecologically-damaging mining and battery manufacture processing footprint of e-vehicles. Zero should be willing to partner with other manufacturers to create an industry standard to power mid-size applications.
Performance upgrades can kind of make sense. If adding more power or longer range puts extra strain on the parts that are still covered under warranty that price increase could help cover the increased chance of warranty claims. Purely luxury items like heated grips on the other hand, Inexcusable.
This has been common practice with ICE cars for years and years already. Higher specced models are often using the same engine as lower specced ones, for example the Mini 1.5 turbo cooper models. The only difference is the software. Same goes for some features as folding mirrors in some cars, you can even unlock these with an OBD dongle and an app.
Yeah same thought. Most of the Cars in germany have exactly this feature it’s nothing new.
I heard Zero bikes were promising and a possible future for Motorcycles, but Fortnine (their vid on electric bikes) and other vids like this showed me WHY it won't work. Zero thinking people are gunna buy into a first generation tech bike for 27k is nuts.
cause they don't show you Energica's that do.
@@RedBatteryHead energica has their issues too. ICU vs EV on a motorcycle is inherently more efficient. If I want to charge I'll buy a hyper scooter
@@AuRowe Energica charging is 19-23kW. DC
Non of the EV bikes out there match that.
Only issue they can have is in high temperature and fast riding that the charge speed drops cause of hot battery.
It's the best EV bike it there. And their new Experia is even better.
@@RedBatteryHead Energica is doing great compared to any other. Didn't mean to group them with Zero lol just saying the smaller size of EV motorcycle has inherent problems compared to ICE
@@AuRowe what problem? I've got an 11,3kWh useable pack.
Touring for 2 - 2,5h. And charge in a stop I did doing the same on my ICE bike.
Battery is full in 35 minutes. My lunch takes longer. I do 180-250km tours just as easy as in the past.
My problem is ICE polute my tour whilst out in the wild for my fun.
So why should I do that any longer😉
Heh. Ever got my hands on one I'd want to hack it to unlock everything and then tune further if I could.