THEY REFUSED A DELIVERY AT 3PM! “You’ll Have To Come Back In The Morning”
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- เผยแพร่เมื่อ 5 พ.ค. 2024
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Had a tyre company get fussy so i tipped a 40' on their floor and drove off. They behaved the next time. Building supplies co went home early even knowing i was coming. Got a telehandler from their neighbour and dropped it over their gate so they would have to climb over the gate in the morning. Happy days
If B&Q are so quick to fine companies for early delivery then maybe haulage companies should start fining them for delayed drops, especially when it causes unnecessary nights out like yours. This is a good example of why I went into PCVs instead of LGVs.
Turn up at 8:00 for a 12:00 drop, leave at 11:00, that's still a 1hr win in my book. They could have held him back till his drop time, that's happened to me many times and even when I am only dropping 1 pallet.
Surprising how B&Q home delivery service can’t deliver early, on time or the same day. I worked for a company who built kitchen displays for B&Q. I waited over a fortnight on a delivery from Branston depot, to Hilton. Delivery instructions were that on Fridays we finished at half past three. Twice they turned up after 4pm when no one was on site. Delivery consisted of 2 sinks, one oven unit and a few clad on end panels. It was eventually delivered in a transit connect van after a phone call to a B&Q director. 😂😂😂😂
Maybe they issue fines for being late/early because too many folks ignore the drop time they have been given, If they have their own trucks plus external loads coming in, then it makes sense that they would want to control when this happens.
Pcv industry is just as bad half the time, as u turn up for a 10am pick up n they dont turn out til 12:00 n then want you to go straight through n not stop legal breaks
I can't see B&Q giving fines for being early. That just doesn't make sense. "You're early mate, so I'm going to fine you!" "Well ok, I'll just wait somewhere else then. You can't fine me if I'm not asking to get tipped." Hmmm!
Why don't you boycott these companies that don't take your deliveries. Your industry could do a lot better to support you.
Because it's a customer and customers are thin in the ground,
Being a truck driver sucks you are treated like crap everywhere, you are the bottom of the barrow,
Forklift driver wants to F you hate security wants to F
A you
Warehouse manager wants F you
Transport authority wants to F you
You Wana take a dump petrol station F you
It's pish being a driver
O yeah
Police Wana F you
And traffic ALWAYS F you
All trucks should wait their turn regardless if they are BQ
he may have been coming in for a collection and therefore will take priority. its just the way it is. plus, it looked like a tonk so they would likely have gone round to a different part of the building that bigger trucks cant fit. plus, didnt he say at the beginning that his tip wasnt until midday? if so, he was 4 hours early and B&Q could have asked him to go park up and would have been in the right!
I've been there..they have two teams 1 is goods in..1 is goods out....goods in don't give a toss!!!!
Try saying that at Sainsbury’s stores. I set off early to deliver to a store I used to frequent. The Sainsbury’s truck was always on the sole unloading bay. One day I was there first, the unionised store a made me pull off so their own truck could go in. Then as per usual, the store a went up for breakfast with the driver. Nearly as bad as unloading at Ford Dagenham. The controller there was one of the worse units you could ever meet. 4 quick and short journeys loads per night meant the last one was all profit. He made it impossible to do that. No wonder the contract was easy to get. I stopped doing it and as far as I know they had to increase their own fleet and take on more staff. It would have been cheaper to put the delivery rate up. Having said that the controller would have held you down to two loads a night. The unions won that one. They deserved what they got when the shut the vast majority of that place down. Just like they killed off British Leyland and even the BMC part.
My mate had this on a building site supposedly urgent he left the site parked up and went on a fortnight holiday site shut down for a fortnight company wouldn't asign another driver as the load wasn't accepted on first delivery
I've always had full respect for lorry drivers and has always given them space on the road and even if its my right of way with cars parked on the road I've ALWAYS let the truck go first.
Would have been exactly same Luke. Who pays for all your waiting time? The companies should be made accountable. Admire your patience. Stay safe Mick
The "speed" is frightening! Almost as good as when I worked for the Council!
Customers are usually accountable but it's up to the truck company. I have demurrage after 2 hours but give them 30 extra minutes before I start charging. It's 2 thirds of my drive time charge due to not using fuel whilst parked. The last 2 companies I worked for both charged demurrage (Toll & Japan Post). The idea is that it speeds them up with loading and tipping.
@@2DogsVlogs I think all companies and all deliveries should come under that scheme. Would perhaps wake up some of idle and jobs worth off loaders especially if their companies got a large bill for waiting time. Thanks.
When we get a delivery, we have 2 hours to unload and reload the lorry . Any longer then we get charged their waiting time
Excellent video as always Luke, all the waiting around is why I got into the bus industry and your loads are self unloading! 😂 Spent the last ten years of work in the engineering dept, but was still the workshop driver and forklift driver so would always crack on with unloading as soon as a truck arrived, even if it was lunch break or home time! 👍Keep up the good work and keep safe! 🙂👍🚛
thanks for another consistent video
Had that at a Tesco depot , got them to sign refused delivery and left .still got paid and covered costs on the return journey.mind you that was a few years ago.
You certainly earn your money young fella!
I used to work at a b&q in the warehouse tipping the trucks, it used to take me a hour and a half max to tip and reload those b&q artics, over 2 hours is a joke. I'm an arctic driver now so I feel your pain
Don't you mean Block and Quayle (B&Q) ?
When I was on containers running out of Ipswich and Felixstowe we added demurrage time which was charged after 3 hours for a 40ft around £60 an hour which I wrote on the receipt so they had to sign for it.
Keep it going you are doing well all the best to you and your family 👍👍👍🥃🥃🥃
Another great vlog pal..keep up the great work 👍🏻👍🏻
Wish i had that book when i used to drop. I got fed up with companies dictating what time to deliver when you have 6 or 7 of them mixed in with a full days load and 2 would be side by side but hours appart. Iin the end id take the load off myself and stack it by the gate and take a photo... You cant do that..just did bye....
Had it happen lots of times. Companies closing goods in in the afternoon or even refusing delivery because it wasn't booked in.
There was a notorious company in the west Midlands that used to keep you waiting even though there was no queue, I recall an owner driver turning up at this company who told me what happened to him.
He'd back loaded out of Sheerness with steel rods and being already booked to load early next day he drove to the company to deliver his back load early thinking they'd have him in straight away. However, the goods in just told him to park up and he'll give him a shout when he's ready. Lol.
He replied that he'll have to shout load because if he's not going to be tipped ASAP he's gonna take it back to his yard. Lol.
So he didn't get tipped.
About a month later thebowner driver had a call from the company asking where their steel was as their customer was expecting it to have been cut to size and ready for them a week ago and they were having to hold up production their side.
He told them it was still on the trailer in his yard and told them the story and that they'll have to wait for him to get back to his yard or send someone to collect it.
So another happy customer, he said he wouldn't want to back load again from Sheerness to that company anyway.
It's the old story of a Companies office taking on too much work, to keep their bonuses up, even though they couldn't keep up with the schedule.
definitely need the patience in this industry
Nice video mate I haven’t been to imperial park over 2 years
This is the lazy country we now live in I'm Afraid no one Cares And 100% The Management had gone at 12 Closing the yard at that time of Day Is Shocking 🤬🙈
it's quiet typical in the rest of Europe
Another great video.
A very good Tuesday morning to you all
Great video Luke , observed you paid 4 qiud for 2 bottles of water deal of the day 139 for 6 highland spring in home bargains & cheaper when they have 12 packs in stock .
Tesco 12 pack highland spring 375 500ml bottles with club card
LOL as you know I drive for B&Q and I feel your pain. Health and safety in those places are ridiculous. that’s why they take so flaming long. Makes me laugh as in the distribution centres there’s forklifts everywhere.
Some of the shops can take five hours to tip you.
If that was my company I won't do that work again
The rigids (HIABs and 7.5T/10T) and transits are B&Q home delivery vehicles that are loaded in separate areas to inbound vehicles (at least that’s in Swindon store). That’s why they got in before you. The B&Q artic is inbound from DC and it normally takes around 2 hours to tip and load it back on with waste to go back to DC. It seems normal to me but I can understand why it’s frustrating when you’re waiting and it looks like people are pushing in.
Yeah that’s pretty much it mate. I’ve DC work before for other companies and they’ll have a fully loaded truck tipped and reloaded in 30-45 minutes. 2 hrs is a joke to be honest 😂 but yes the others were not technically pushing in as, like you said, they had different areas
Also, I’ve done DC work for B&Q out of Swindon before as well 😂 that’s how knew they’d be slow.
I don't understand how some of these companies stay open. I was a secretary for a firm of solicitors re both commercial and housing conveyancing. If there was a completion for a particular day, we had to complete it and that's final. We never told a client that they had to come back another day to finalise their property. It had to be done on the stated date, and I've done several completions in one day. Talk about stress. I know where I would park, and that's right in front of the gates. Depending if the person you talked to is actually a worker for the firm or a security guard for an agency, he probably couldn't give a toss
The annoying side of logistics. I can understand places that have time restrictions if a site has residential close by, buton the right day / having enough space should not be an issue. When you consider B&Q have had issues at some stores with plant deliveries with no space in the garden centre / yard, pushing H&S regs on space, they can not refuse the delivery, so some store end up putting the stuff in the car park (risking theft). Having worked for Tesco aswell, it was "get tipped if I have enough room, first come first served, unless you have a timed pick up, then get down the side." Some lorries would deliver frozen, the get a timed pick up for frozen bread... so do not want to get bumped down.
As for fines for early, head office stupid rule? Areasonable manager would accept it so they can store it then have time later for other things.
Ad blue is highly caustic. It will rot through your cab pretty quickly.
I've been in there for Boots and I'm pretty sure some other retailer! I know I've been in there several times.
When you went over the first roundabout Luke for the Bristol b&q you could of took the first slip road on your left which would of took you under the bridge rather than going up to the small roundabout by selco and coming back on your self to take the slip road I literally live 2 mins from there😂
I've done some rigid delivery work for Nicklin on the agency a year back, they definitely finish at half three
did agency work for Christian Salveson and delivered to B&Q in Edinburgh some easy one a reverse of road up steep ramp into car park and along front of shop with punters just walk behind me and one like your delivery with 1/4 mile drive in reverse out / or in reverse that was only one had to wait for someone to open gate
Nice to finish at 3.30 !
Is he. It is sleeping in the truck these days? Finished at 3.30 wow amazing where are you ? In a truck in an industrial estate taking a dump in a bucket, cooking on a camping stove.
Britain at its best 😂
Do you guys store a chem toilet in case you're caught short on a night out? Or is it off to find a bush with shovel in hand?
Been and queued.
Used to do multi drop. These companies are a pain. Miss your delivery slot due to traffic, delays and they say come back tomorrow after wasting fuel to get there just to return next day !!!! Left that job.
Hey Luke, where did you get your cushion?
Always the way company trucks ger priority
You get paid a day rate, it works in your favour if they don't tip you until the next morning. Count yourself lucky
Chill out harry we know it’s you 😂
Pratt
Luke, that yfood stuff......do you use it as a literal food replacement (for every meal) or do you have one for lets say lunch and have actual food breakfast/tea? I'm wanting to lose weight and moving about it quite difficult for me to do.
I will be honest, mate. I don’t actually currently drink it. I am trying a diet where I don’t replace my meals.
That being said, I obviously have had it and they are actually very nice . Similar to a protein shake.
The reason I’m not currently drinking them is because they have 500 cal and I’m trying lower quantities at a time . Ie, Trying not to eat 500 cal in one sitting.
They really are very nice and if you would like to drink instead of eat, I 100% recommend them. Just for me I’m trying to increase my protein so at the moment they are not my first option
That’s me being totally honest with you
I understand his point he doesn’t want to work for free and why should he
Totally agree. However, wouldn’t be working for free if he got on with it when I arrived. I turned up at 15:10 or somthing. Still a good 20 minutes of paid time. Even if he started and finished in the morning would have been better than nothing 👍🏻 absolutely don’t expect people to work for free.
@@lukecinahgv What day was this, weekend? Pretty sure B&Q opens later than 3pm. To think they have nobody there after 3pm that can drive a forklift is embarrassing for such an established business.
Have had deliveries that the receiver were lazy about begining the unloading process about getting the product off the truck when arriving during the comfirmed deliery time that I would inform them they had a specific time to remove the load or that I would be leaving and they would have to reschelude a return delivery with a second delivery charge,, ,When they realized that I was serious usually they would get busy and take their product off the truck....
I watch all your videos keep up the good work mate
Don't say much onyour channel but I always like and subscribe as I enjoy your content
Good video. But a great example as to why people are leaving the industry because of the constant pissing about. Stay safe 🚛
I literally quit a good job because I couldn't take one more delivery into a B&Q for the sake of my own sanity. The final straw was when they started dictating to us how we must strap our loads (which was obviously dreamt up by someone who had never done the job) and then, the first delivery after that I drove 200 miles to the store on the south coast to be told that "its windy so we cant unload you, can you come back when its not windy?". I gave them the choice of unload it now or i'll take it back and they'll have to pay for the return... they opted for taking it back. Apparently one of their grade A incompetent forklift "operators" managed to drop a fence panel on themselves so health and safety had decided that they cant operate in the wind anymore..... at a store, next to the sea.
Haulage companies should delay the deliveries if they want to be awkward. It works both ways
If a company is open until 8pm then they should accept Deliveries until at least 7:30. Fair enough a company telling you you can’t unload when you arrive at 4:45pm when they close at 5pm.
Yeah, I turned up at 3:10 and they went home at 3:30 so yeah it’s totally fair enough. Although just frustrating they finish at 3:30 because it means I was behind for the rest of the week.. wouldn’t have had that issue with B&Q tips me quicker as well. It was just one of those days.
Missed the story with The Range, wgat happened? Know they got snippy about the filming, is that why?
excellent video as always luke 👍
Nice one Luke, thanks 👍👍
So it was 15:30 outside when you parked up, did you stay the night outside in the lorry? What do you do for food and entertainment when something like that happens?
Uber eats. You can get most things delivered. Or go for a walk to shops. Can get taxis to town if you wanted. I very nearly got an Uber to a vue cinema. But decided against it. Didn’t want to be to far away from truck. I’ve got a TV, unlimited data, laptop, ect so I can enjoy me evening that way too ☺️
I’m sorry that happened. I would be so frustrated if that happened in my job. So you’re not always going to make it back home. Fair enough if you knew in advance. Does your firm pay you extra for situations like this?
Hi luke great video again keep trucking and stay safe mate
Lando did good in Miami. 🎉
Did you get to go home early after that last tip?
stressful=annoyed Luke ;-)
Enjoyed that Luke and do you know where jenko is😂😂😂😂😂😂😂❤
He's at TDW, cannot vlog
After telling us all week after week that he loved the continental work and he's always wanted to do it, he jacks it in and goes back to the firm who won't let him vlog!
@@franklove9897 Apparently he quit for family reasons, as he was away too long. But surely he would have known that before he started with Broughtons? It’s a shame though, because he’s a good vlogger.
I don't know how places like that b&q get away with that.
They are essentially stealing from your boss.
I don't know the whole situation maybe their trucks always go in and they have their own loader and zone to do it all but if not and they just kept cutting in front of you, to me its just theft.
I can see someone getting banned from B&Q next 😂😂
5 times you told us the van driver was up your arse or in the way. we got it the first time Luke
Thanks
@@lukecinahgv I wasn't trying to be arsey Luke, but once is enough, or maybe twice just to remind people. But if you thought I was being a jerk, I can only apologise.
However, speaking as an ex truck driver, when people just won't get out of your way!! I've lost count of how many times I have had to have words with van drivers who think they know how it is because they're in the same business.
One time when I was in my mid 20's, I was getting some diesel and had just paid and was about to pull off. So I'm inching my way out when this jackass pulled in front of me and backed up to the pump. I asked him politely if he wouldn't move out of the way as he hadn't even taken the cap off yet. So he looks at me, looks down my rig (I have a drag on a 7.5 tonk). Then he looks back at me and tells me I have to back up. You know that colour you see that turns pink when you add white? So anyway, I told him if he didn't move his car out of the way I was gonna see how long it would take for me to roll over it with my truck. He moved!!!
i went to a flooring company once in derby they made me stand on the green manhole cover accross the other side off the yard they painted it green not allowed near the waggon and no phone untill finished unloading .
£5 a month bit steep any way great watching o would think be better £1.90
Mate, i did some b and q, what a pain in the booty!! They will never just take delivery, theres always some reason to mess with your day, and alot of the time they dont have a forklift driver, its a floor staff member who is either working a till and busy or on his break... nightmare to deliver too...
Bet you enjoyed the F1 yesterday Luke 😃😃
Pathetic way to treat a delivery. No wonder some companies go bust when they employ clock watching staff like this .
They definitely rushed home.
Yet another problem for the transport industry and they wonder why they can't get drivers it was the same back in the 90's being F🤬🤬k around by the likes of Netto's,Tesco's etc that used haulage companies a temporary storage for a few hours or next day just parked up waiting.
Your man Lando won this weekend.. first win of many I hope.. you’ll be in a good mood this week. #4
good vid
Offer him £20 for an hour
love u contant
.that b&q is a feckin joke...told forklift driver has phone you ring, and can't answer when driving the forklift...what a system!!!!!
The 8th letter of the alphabet if 'AITCH' NOT 'HAITCH' get yourself a dictionary even a primary school version will show you A_I_T_C_H - the letter 'H'.
Do you mean “is” and not “if”?
I wonder if your boss watches your videos and realizes how much he is paying because these companies total disregard of the grief they are causing.
Yeah, they watch them. But to be honest, they don’t need to watch them because it all gets reported to them anyway by myself. I don’t just sit there for two hours and not tell them. 😂 I am on Tracker so they know where I am. How long I’ve been there if I’ve had breaks, et cetera.
I remember when going on mine and my hubby's first holiday together from Manchester to Cornwall, all on the main road (A49) through the night back in the 1970s. We drove through Bristol (before satnav), and I don't know how it happened, but we drove through a churchyard, through one gate, down between the graves, around the church, and through the gate at the opposite end. Have never driven in Bristol since🤣
beer to a person at the sawmill?not good
Why not? It’s not like he’s drinking whilst at work 😂 plus it’s the owner. He’s doing me a favour 💪🏻
A company cant fine a company a judge fines a company or a person , I worked for a huge removals company years ago any damage or scratches on furniture they took £45 of each of the 4 men on the removal ,Even though the home owner bought there removal insurance from the company .
You could of got of there instead of going all the way around
*A* heavy goods vehicle, *An* HGV
Broken Britain No one wants to work Anymore and Especialy as he was not even a Britain citizen, We finish at 430/ 5pm But would never refuse to offload a Hgv Driver even at 5pm ,This would have you on the road Earley in the morning, Just over 30 minutes you would have been Tipped in our yard ,Disgraceful Luke 😡👍
he didn't say he didn't want to work. he said he didn't want to work for free. big difference.
Lazy immigrants
are you allowed 2 use electronic devices at a fuel pump ?
I’m a naughty boy
A bit of trivia that probably explains it being cold - West Bromwich Albion football club is the highest (above sea level) League ground in the country!
The Ban Q vehicles that went past you work for that store . There the home delivery team . They are only 7.5 tons . And load in top of the yard .. artics load at the bottom of the yard . You arrived at 8 o’clock for a 12 o’clock time slot you just fell unlucky that the RDC waggon was already in there they always take 2-3 hours to tip and reload. Wait till you have 15 of them in 2 days you need the patience of a saint 😂😂😂😂
load refusal at 32:50
That’s a great way to ruin retention for the content creator. Thanks for that.
It’s like spoiling the end of a movie.
@lukecinahgv People so impatient nowadays 😅.
Sure I seen your wagon on M5 heading north last week. I was heading to Sidmouth from Cannock..
@@lukecinahgv and some content creators spend 5 mins doing timestamps don't be salty brother 😅😂
Hopefully the bosses of your company factored in their poor rate of unload/delay when they signed the contract. There is not necesarillary a shortage of HGV dvrs, but the few we have have been so unproductive cos rubbish unload/load practices. Sorry for bad spelling.
I think BAQ should not refused your delivery as it’s not your company fault
You need to get people to share your channel to gain big subs so maybe do a giveaway if they tag say two freinds and share your channel on they’re socials and then after a certain time you will pick a winner or assign us a number whatever you know what I mean mate
Great video luke keep it up mateb