You can try the procedure to "Factory Reset" the keypad and follow the programming procedure. Click th-cam.com/video/3rK81EyaW0g/w-d-xo.html for Factory Reset instruction.
I am having a maddening issue. Since everything was installed our keypad has periodically lost the ability to open the door, but could be reprogrammed. Now, in the last month it has lost the code 3 times. It, and the opener, are barely a year old. I have replaced the battery, same issue. I have reprogrammed the keypad, it works for a while, then loses the code. Somehow now it will open the door with the press of any button, but to close the door the code is required. Makes zero sense. Frankly I think this product is garbage. If I had been given a choice of product by our builder I certainly would not have picked this equipment.
Can you have more than one working PIN number at a time?
If you forgot the original pin needed to make the change. How can this be fixed?
You can try the procedure to "Factory Reset" the keypad and follow the programming procedure. Click th-cam.com/video/3rK81EyaW0g/w-d-xo.html for Factory Reset instruction.
I am having a maddening issue. Since everything was installed our keypad has periodically lost the ability to open the door, but could be reprogrammed. Now, in the last month it has lost the code 3 times. It, and the opener, are barely a year old. I have replaced the battery, same issue. I have reprogrammed the keypad, it works for a while, then loses the code. Somehow now it will open the door with the press of any button, but to close the door the code is required. Makes zero sense. Frankly I think this product is garbage. If I had been given a choice of product by our builder I certainly would not have picked this equipment.
Hormanns doors are great but when it comes to motors lift master.