Former Dealer Explains How to Factory Order a Car (Step-by-Step)
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- เผยแพร่เมื่อ 16 ก.พ. 2021
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Today Ray and Zach provide tips regarding everything you should know prior to factory ordering a vehicle including the negotiation process, discounts, timing, and more.
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Ray: / rasisjaz
Zach: / shefska - ยานยนต์และพาหนะ
Hey guys, thank you for the great videos. I ordered a truck 3 months ago and picked it up today. My original salesman was fair and we agreed to a price just over invoice. Today, I used your advice to see the invoice, which my new salesman was reluctant to provide, but did so after I insisted. We confirmed the OTD price minus factory incentives, and secured financing at a better rate than what my bank quoted me. I resisted the suggestion for Gap and ESP as I did my homework and found a better ESP for almost half what the dealer wanted. In the end I am very happy with my deal and, for the first time didn’t feel like I was swindled. None of this would have been possible without great content from you both. Thank you.
Geoffrey those are the comments we like to see. Congratulations on your new truck. Stay safe, Ray
@@CarEdge can I just hire you please
What are esp s again?
@@02Huntet extended service plan ( or extended warranty )
Where did u get your esp?
I had to wait 6 months but I saved thousands by ordering a car, and I feel like the dealer didn’t hassle me as much with fluff because I knew exactly what I wanted. 2 year old cars with 40k+ miles are being listed for more than the new car I ordered, new cars on the lot are listed higher than is reasonable as well.
I factory ordered my car without an engine. I'll put in my own plus I saved lots of money. Woot woot!!
Sick! Had an LS Swap kit handy ready to go huh?! Haha what model you pick up?
😂 😂
Hey, you didn't optimize enough. You could have ordered without a frame. Would have been much cheaper
I'm factory ordering next time. I did it with another high ticket item and it was the way to go, you get it built the way you want.
Nicely done! Great info!! The interaction of the Team is joy to watch!
You guys make a fantastic team with great insight into the world of automobile purchasing.
When I ordered my Jeep Wrangler I was given a link to watch it being built.
Really.. so you could tap into a web cam and watch it be built?
Really?? I am about to order a Wrangler and that sounds so cool!
how long did it take to get it done as well as what was special order on it that you got, im actually about to get this done
@@YoungBlaze It took about two weeks total. Still love the thing. It's a two door Wrangler in Firecracker Red.
@@Spritsailor Nice! im kinda in a odd place because i want the Sahara Unlimited altitude but i want the bumpers and everything on the jeep to be FIRE CRACKER RED, and i want a 4 inch lift kit with 37 inch tires, but im going the leasing route so its ideal for me to get this done at the manufacture
Years ago I ordered a Ford F-150, a 2006. Had to order it to get the manual transmission. Very good experience and excellent truck. Drove it daily for over 10 years and loved every minute of it!
I was genuinely curious about it since I am planning to factory order a F-250 one day and I stumbled on this video. Excellent content, thanks for the tips, definitely learned a lot from this. Also, love your relationship with your father, that’s what I look up to be with my son.
Asked you guys last last week on the live feed and custom orders and you guys saved me over $2k. Had one dealer say no one would go lower then MSRP and that's thr final price. Emailed numerous dealers and just placed my custom order on my new Silverado at invoice price and they're doc fees were $200 cheaper! You guys put out informative information and make it watchable and entertaining. Thank you!!
Michael that is music to our ears. I am so glad that we could help in some small way. Stay safe, Ray
@@CarEdge what help
Thanks for a truly informative video. I may never factory order a car but your video makes me feel empowered to do it successfully.
Just the way you two interact with each other is worth seeing. I love the relationship you two have. You two rock, and thank you for the awesome tips you share.
I can't believe how much I've learned... Thank you both, I'm looking into buying a factory car myself and the youtube algorithm brought me here! THUMBS UP! 👍🏻
This is the only video that clearly explains ALL the things one needs to know. Thank you both for this!
Not related to the topic of this video, but I learned a lot from this channel and was able to negotiate good deal on a car last fall. Thanks for making great content and sharing your insider knowledge!
with your humor alone you will definitely still be around in 2030 and beyond! i just love the energy, you made me laugh not even one minute in and that was an instant subscribe,
The information provided in this video is one of the strongest presentations/argument of the detriment the auto dealership model has become and how the manufacturer can sell more vehicles, have more happy customers, reduce cost and waste, and have more accurate earnings and projections to ensure their viability.
I'm saving this info ! I will be factory ordering the new '22 Nissan Frontier SV CC/LB 4X4 with all the bells & whistles as my retirement truck in a few months. Knowledge is power! Great info.
I really like those too! Love the styling
Great informational video! I used to be very savvy back in the day once the internet lifted the curtain. This new information is going to make my life better/easier! I'll order my car going forward. Save money and lose nothing.
Great job! I will watch the other videos. I'm look at buying a new car with additional features. My last new car was a 2000 Nissan Maxima SE and I got the extras and enjoyed them all these years.
Zach and Ray - very helpful video for me! You guys make a great team. I'm looking forward to more videos :)
This was fantastic information. Thank you so much!
The dealers here are putting huge markups on new cars. This was so helpful thanks guys.
Thank you for this. Its relevant to me at this time and YES the chip and inventory shortage is still REAL right now.
Wow! I watched this video just in time. I am literally in the process of doing a factory order. Thank you so much for the informative videos you produce.
Me too just ordered a GMC 3500
Hey any updates on your factory order ? Just curious. Looking to factory order a Tacoma or ranger and would like to see someone’s experience
It looks like I am going to wait , or try to wait out the chop shortage ordeal. Dealerships are not wanting to play nice , if you know what I mean.
@@OPWasatchReptiles any updates?
My Dad ordered a new Buick back in the 90's. They agreed on a selling price. Then the dealer came back and said that the cost of the car had gone up $500.00. The dealer would not come down on the $500.00. So my dad called Buick up directly and got a $500.00 voucher to cover the price increase. So there can be options out there if the dealer won't work with you.
In 2012 I ordered a Buick LaCrosse that was supposed to come in within about 3 weeks. I put down a deposit and charged it to my GM Credit Card. Several months later after a complete run around by the dealership I called Buick and they would not help me at all as they said the franchise dealer was a completely separate business. Turns out the dealer was in financial trouble and could not even order cars - I had effectively given them a short term loan. At every visit to the dealership someone new lied to me and tried to say they could get me an update in just a few more days. Thank god I put the deposit on a credit card. I'll never do a custom order that requires a deposit again.
Or just don't take delivery.
Odds are you ordered a car because you didn't want a stock combination of options, and if they are willing to tank the sale over $500, good luck to them selling it.
That is not right how could dealership justify that added $500
@@02Huntet it’s been happening more and more lately
Love your videos......the father/son banter back and forth is great.....my son and I do the same thing.
Chasing a Ford Maverick. For the price point it is a great commuter option for me. Ford's website showed the dealer with inventory at 27,440. So I messaged the dealer. Their response "The price with the market adjustment is $42,440.00." Laughable. But even more so now that I am armed with the confidence and wisdom your channel has brought me.
Keep up the excellent work.
Wow, this brings back memories of when i negotiated a factory order audi for my wife. Just like they said we got it down to invoice and it took three months and we didnt have to pay for options we didnt want!
how much lower than MSRP was invoice?
The process was very simple when I ordered my Audi while living in Germany. No dealership to deal with simply because i ordered directly from the manufacturer. The cost saving was mind boggling. 1k deposit and the build was complete in 10 weeks. Audi called and told me what day and time that my car would be rolling off of the assembly line for delivery. Was given a tour of the facility on the build completion date and watched my car roll out of the assembly line. Saved almost 10k vs what the dealership was selling them for.
Thanks for discussing the Floorplan Assistance! That will help when my new 2500HD that I ordered, comes in!
Cost savings and getting the exact packages was the reason I ordered a new pickup... plus lack of availability, and savings a few hundred dollars when it is delivered will be a bonus. 👍
I have no idea what a 2500 HD is
@@gumerzambrano cool, then keep it moving.
I'll be ordering my 2022 GMC Sierra AT4+ and this will come in handy! Great info I didn't know! Thanks guys!
Good information guys .We are going to order a truck this spring because of the configuration that we want . I’m definitely going to show y wife this video too...
Damn this is valuable stuff
All this stuff is fascinating. Thanks for doing it...
i did tis a few years go for my jeep wrangler. i got a vehicle that as way more customized than anythingthey had in regional inventory. so wort the wait. it ws the best advice i ever got from a car salesman.
I love you guys!!! I knew immediately who to look up for this question
Excellent review! I factory ordered a 2020 F150 in July 2020 and had to put down a $500 deposit. I was able to negotiate a factory spray in bed liner and a bug deflector at no cost in order to close the deal. Since the truck arrived in Sept 2020 I received additional incentives that Ford offered at the time the truck arrived. I was glad that I custom ordered the truck because I was able to get the color I wanted along with the options I wanted, instead of a lot of unnecessary options that the trucks on the dealer's lot had.
Did they have to run ur credit?
@@TheLakeShow323 No credit check, I paid cash for the truck.
@@darrylwilliams2216 if u were financing would u happen to know if they run credit? Thats what the manager told me about building a Jeep.
@@TheLakeShow323 My guess is if you are financing through the dealer they would run a credit check.
@@TheLakeShow323 do you know if I can do this with Toyota??
I know this is an older video, but I have a few questions. If dealers have a set number of special orders, is that number set by month or quarter. And depending, are they more willing to work on special orders at the end of that period?
first video of yours that I've seen ... great vid ... love the father son angle!
Just started the process of custom ordering a jeep Sahara. So this is good stuff to know.
How did your process go? I am about to begin that EXACT same process in a few days - that's why I I'm watching these videos.
@@1950justin very smooth. even though i am in Dallas i am getting my jeep from ken at Peterson jeep in Nampa, id. just make your build on the jeep website and email it to him and he will walk you thru the process,. he keeps me in the loop with where my jeep is in the build status about once every 2 weeks or so. even though chief blue and nacho show as options on the jeep site according to the email i got from jeep they are no longer an option. (i wanted chief blue). and yes the deal is so good that i am flying to Idaho to pick up the jeep.
@@dannycnoble Thanks!
@@1950justin no worries and good luck
This vid literally save me thousands! I saw this 2 weeks after I ordered a jeep. I ended up going back and negotiating with other dealers with the understanding I may lose my deposit in the process. Ended up talking the origional dealer down to invoice price plus 2k in rebates. Thank you soo much!
Ordered jeep last week got 5 %under invoice will never buy off lot again so much stress and haggle at a lot
Thank you so much! Love your dad's energy.
Thanks for this information . Knowledge is power . That 5 thing to know priceless ???
Just got a GMC canyon 2021, thanks for the tips, saved ~7 grand.
I just found a diesel Canyon that I like near Salt Lake City and I’m near New Orleans. That’s a fly and drive scenario.
@@dam4274 Good luck, they are few and far between.
@@kevinkirk3156 Hey Kevin, I'm about to do a build out on a '21 Canyon and order it through the dealer. Did you order from the factory? When you say that you "saved ~7 grand" was that off of sticker or invoice?
Kevin Kirk, we just ordered GMC3500 on 7/09 we have our sale order the dealer sent in; once it arrives can/will dealer try to add on to the price from the sales contract written up?
We obviously won’t get our loan going until a week before it arrives and doing outside financing on our own.
Just don’t want surprises ?
Im never buying off the lot again.
No point these sales women/men don’t know shit about what they’re saying
Europe has been factory order for a long time. Ya they have stock but not your choice.. 8 weeks. Bullshit it takes more than that in transport. Never mind the lineup on the line.
You soon won’t even be able to with the way these manufacturers are shifting everything.
@@Nahbruhsheesh yea im seeing things become weird with this. Theres almost an element of exclusivity to it. The common man can buy their car off the lot with no choice of personalizing their car. But the high class man, he can waltz right in and make and demand for his factory order.
@@Nahbruhsheesh Maybe not so due to electric vehicles. Tesla sells directly customer and Ford is setting up to do the same with their electric vehicles
Awesome video! I have factory ordered two trucks and didn't know a couple of those things! I know now!
I just want to say thanks because this was super helpful
Wow I was just about to comment on a different video for this! Awesome
I hadn't thought about special ordering my last car. I bought one with options I didn't want in order to get the ones I did want.
That can be annoying. Cuz you can never get the prices of those unwanted options off.
Great info guys, love your videos.
The video I needed to see. Thank you guys!
Great video. Is there any way to find out what the holdback, advertising assistance, and floor plan assistance is is for a particular make and model of vehicle? Or would the dealer normally just say OK to selling it at invoice as stated in the video?
I will be factory ordering a truck at the end of the year. This is an excellent and informative video. Thank you.
Must be really exciting! Have you ordered your vehicle yet?
Maverick? Because I am!
Which truck?
F250 with 7.3 gasser
@@ldlanter Godzilla is an amazing engine that shows diesel what gas is made of! Ford forged and enlarged all the parts of this engine!!! High output torque as 1500 rpm
You guys are great. Gotta love Pops!
I always shop three dealerships with the same vehicle spec. On my recent Ford purchase, all three dealerships told me I got either the rebates at time of order, or time of delivery, whichever is better. My usual dealership never asks for a deposit when I order. There is no discussion of add-on accessories and they don't happen. They show me MSRP, invoice, and all the plan prices right up front. I ask them how they are figuring the deal and they tell me most of the information, like the incentive they get for selling X-plan, what the actual cash value is for my trade, what they will put it on the lot for, etc. I don't ask them about holdback or other factory to dealer incentives but I realize that, along with profit on my trade, is their incentive to sell. Yes, they make pretty good money on my deals for the amount of time we spend together.
Audi dealer insisted no deposit necessary for my order. Should I insist making some deposit to ensure the vehicle is mine? Dealer offered and I accepted 11% off MSRP plus incentives available at delivery.
I ordered a Ford Transit and didn't negotiate the price (oops, didnt know I could on a factory order), although I did catch them trying to slip in the 'market adjustment fee' of $2k and told them I wouldn't be paying that. You guys saved me $2k right there, thank you! Now that I have already ordered and put my deposit down yesterday, I'm going to negotiate the floorplan assistance fee and try to get closer to invoice. Any advice?
I ordered and took delivery of a Chevy Blazer RS last year. First, the sales manager made it obvious he didn't want to order a car but to sell me his inventory. He kept talking about financing and "$ per month. Finally we ordered what I wanted. He wouldn't budge off MRSP and only charged me $100 deposit. It was like clockwork and the car arrived as promised, 2 1/2 months. I then negotiated my final selling price but they insisted on the $300 dealer prep.
Your dad is awesome 🙏🏾🙌🏾
It’s 2021 and I still can’t believe that we still have dealerships 🤦♂️
Should be able to order them directly to your home. Dealer mark ups KILL so many deals especially in these current times. And dealer orders are usually very convoluted and with stupid option combinations that people wouldn’t get otherwise. Which is a waste of resources that could go into making a vehicle EXACTLY the way a customer wants
If you want to deal with manufacturer defects, go ahead 🤣
Dealer markups?? Its the manufacturer mark up. Unless you have a dealership charging you over sticker
My understanding is the dealers in England only have a few vehicles on their lot. You test the one on the lot, then you discuss prices and order the vehicle. The new vehicle shows up and you finish the paperwork then drive away.
@@Harry-zz2oh That makes so much more sense & you need Far less land!!
@@Hybridv9 a lot of dealerships are charging markups for desirable cars.
Please make a video on what those invoice prices are.... Everybody would love to know what the dealers pay for cars
Well it depends on whether or not the dealership owns it’s own inventory or if they use a large banking source to which they just pay a monthly premium for each unit that sits in the lot from month to month. The pricing structure between the two are hugely different.
Just ask the dealer, they use it as a selling point when you take them to it.
Dealer: “This is as low as we can go, its invoice”
Me: “The Holdback/floor plan assistance from manufacturer will suffice if you want this sale..”
Dealer: “Sign here, how much you putting down again?”
Me: “Zero dollars down and I’m qualified for the 0.00% financing.. thank you but can we hurry this up, I’m busy”
😂
Thank you for this video! I just factory ordered a Ford Maverick last week! I'm a week late in watching your video. I guess there's no more room for me to negotiate. Nonetheless, keep your videos coming, and more power to your channel!
This is so timely since all the dealerships I have been to have said there is atleast a 6 month wait.
Ordered a new Ford F-150 xlt reg cab short bed today. Paid INVOICE
What’s the price difference between invoice and sticker? I plan on ordering a platinum f150 in the next few months.
@@cecho9367 I built this truck with just what I needed. MSRP 39,420 Minus 1,000 XLT MID discount = $38,420. The invoice price is $36,222 Rebates and incentives that are available at delivery will be applied. Right now that’s about $2,000
So I need to have a car loan approval before or at the time that the car arrives? Because my understand is that car loans expire 30 days if not used/funded
Waiting for a answer to this question im trying to order a mach E but they want me to apply for financing now vehicle takes 4 - 6 months to arrive
Thanks for the great infr, I recently bought a vehicle and the dealer messed up badly,(over $ 2,000.00),but it was in my favor, again, thankks for the info, it very usable and valuable.
I think #5 item should read "Be aware" not "Beware" as it's a positive thing, not negative. Still, great stuff guys. We really appreciate you sharing your knowledge as well as your guests... 👍😎
Very informative!
The first time I negotiated for a car the salesman told me I hadn't allowed for advertising cost. I countered with not allowing for the holdback, which is roughly equal, so let's call those even and go back to talking about now much over invoice I'm willing to pay.
Boom!
Great Video! Thank You!👏🏼👏🏼👏🏼
I swear every time I think of a question, I see one of your videos explaining it 😂😂😂 I love it
The simplest way is to go to the manufacture's website and build your own, print the build sheet and take it to the dealership. Put down your deposit and you're done. If that dealer is marking up over MSRP, find another dealer.
This is the video I've been waiting for! Thanks!
Some clarifications:
1. Wouldn't a discussion on financing or trade-in only happen AFTER agreement on an OTD price?
2. When does the conversation with F&I take place -- when ordering or upon delivery?
3. How can I obtain insight into the local dealer's FPA, AA, and holdback? Perhaps ask to see an invoice from an on-the-lot vehicle?
4. Some manufacturers have websites allowing you to spec out a vehicle and forward the results to a dealer so they can act on it. Any drawbacks with that approach?
Very good questions. Can't wait to read the answers.
Great questions. Looking forward to hearing their response.
@@Rodrigo_xt8c2 thank you very much for the link.
I hope you get a reply on these great questions.
1.) yes 2.) delivery 3.) For specific dealer, ask them. otherwise to get a general idea reference the link I posted 4.) Yeah, most dealers I find can't match that specifically. They search for similar ones coming into the region and try to steal them away for you. Toyota, for instance, says they can put in a factory preference order with your selections, but many that I talk to pretend like it's not possible or they are unwilling to do it, so good luck with that. So basically, build a car is a lie for most manufactures selling in NA. Hope this helps! I gained all the knowledge from zach and ray's other videos and livestreams.
Wow, thanks for the great video & info guys 👍...I'm actually looking for this very info coz I'm shopping for 2021 F150 and I can't find the specs combo I like so I've decided to go for factory order but don't know the ins & outs of the process. I would appreciate more info from you guys to guide me or even hold my hand coz been itching to start the process since last week!😁
This video is helpful as I will be ordering a 2021 Dodge Charger Scat Pack Widebody so thank you! I will try negotiating a selling price to match invoice as suggested. A few dodge dealers around me so im sure one of them is willing to work with me on that.
If I understand correctly, when you order a car, you are not tied to getting a “package” if you want or don’t want an item that is normally part of a package?
No vehicles can only be ordered the way a manufacturer allows it does allow you to order options and packages that your local dealer may not have in stock
Ray: let me explain a concept in a very simple, understandable way. Zach: Let me see if I can restate what you said.
thanks guys, I've been waiting for some insight on this topic
You guys are AWESOME!!!!!!!! HELPED SO MUCH! Right now... I want to order a Chevy Tahoe RST.. One dealer says, no problem.. SUV will be ready in 8 to 12 weeks from ordering... another dealer says OH it takes 4 months... another dealer... OH, it can take 8 Months????
Who is telling the truth?????
None of them they're car stealerships!!!
Also don't expect an accurate delivery date ever, there is so many variables that could slow or stop the build or delivery
Facts I had waited 9 months for my last V8 C63s told lies left & right about when it would come but then again it was right in the middle of the pandemic April 2020 so I knew what I was signing up for. But I didn’t pay a dime over msrp after all fees & taxes & my car loan so it was a win for me ! Check out my review video on how I did it
@@cexy63s yeah the Pandemic really slowed up a lot of production. It's with everything from PS5's to furniture. I just ordered a 2021 challenger rt through Dodge and Chrysler two weeks ago. Hopefully everything goes good, but I can also wait, so that I can save money until I start making car payments.
@@tjbjjtkd oh damn fingers crossed bro Mercedes canceled all 2022 orders that had V8 besides the S class it’s so bad rn
You guys are the best! I do have a question for both of you. Now that there is such a shortage of cars translating to low numbers of vehicles to dealerships and even fewer vehicles actually on the lot, are manufacturers reducing or eliminating "floor plan assistance" to dealerships?
Well????
Curious as well....
Follow
???
Incentives are usually stock driven, from my understanding. That is to say, if there's not an excess of inventory, what's the incentive to whore them out? Seems like it's the opposite.
Love your channel and this video was super helpful. I wish I was buying a car from you guys😅
I recall how my grandfather and uncles would order their new cars every couple of years and they would have never thought of just buying one off of the lot. I really thought that the practice was dead but had no idea why it would be other than the dealers and manufacturers did not want to be bothered with a single order.
I’m factory ordering a Mazda 3 turbo hatch on Tuesday, my birthday! 🎉🎉🎉
Fun car and great customer service.
will I really need to show up at the dealership? to order a new vehicle or can I do it all on-line.
Happy I found this channel.. ty
Just ordered a 2022 ram power wagon can't wait
Excellent information, guys. Keep up the great work! I have a question: When does the credit check hit in a factory order scenario? I am buying a house, and I also want to order a vehicle, but I don't want the new vehicle credit check to impact my mortgage application.
excellent question
Buy the house first. Any debt you have when you purchase your home can effect your loan application. And yes it will show up on your credit report if someone else runs your credit
Buy the car with cash
Thanks! I’m planning on factory ordering a 2022 Dodge Charger. Scat Pack. This was helpful. Do I negotiate those additional fees too that dealers overcharge when I negotiate the price?
Same here
You can try but it’s all on the dealer on how much they want to stick you, I ordered a 2020 scat pack and I was able to get it for about 10% under msrp but then I ended up having to pay everything else on it. But my challenger I got the sales tax and all the fees were covered by the dealer
Great video! Thank You
I have spoken with 4 dealers. All have said once I’ve ordered, the only changes that can be made, or may be made when picking it up from dealer, would be if interest rates are lower, and incentives are better. Then the rates can change and it’s a benefit for the buyer
Thanks... Helpful.. but the prices are still too damn high
I have always ordered my new vehicles and have never in 59 years bought off the lot and i buy new every 3-4 years. I can honestly say that i have never bought a vehicle that i had trouble with and most were trouble free, in other words i never took them back to the dealer for and warranty work. I know for a fact that a customer sold order is assembled with more care than a dealer inventory order.
Work at Ford dealership. Dealer stock is being marked up 2-5k depending on the car, we are pushing a lot of factory order which we do sell for MSRP maybe 1k dealer discount.
Thank you for such great info!
So, if I order a vehicle in September with a 3 month wait, I might just get a great deal because it arrives around the end of the year?
Was thinking the same.
In terms of manufacture rebates potentially.
No
Where does a down payment on a factory built vehicle come into play? Can you use that while negotiating the price. For example the vehicle you are having built comes out to like $40,000 and you have a down payment of $20,000. Will a dealer be a lot more open to negotiate a price when you have the vehicle factory built?
No, the down payment is only crucial to when you're applying for the loan. By putting down half the purchase price you will greatly increase your loan offers and better competitive financing rates. That big down payment covers the depreciation and the lender is protected. If you have a trade in, don't mention it till you finish negotiating the deal because you don't want the dealer to adjust the price beforehand because of your trade.
Great video. I'm finding the Jeep folks don't want to provide information on how to order and what the process is. Blows my mind why they're so secretive.
Excellent timing gentlemen. I am planning to factory order a new truck later this year. Saved this one for future reference.
Thank you for the video guys. I am thinking this is the route I'm going to take to buy my next car. Could you clarify how to finance the car in this situation? Is negotiating the financing included in discussing the original price or after the car delivery to the dealership? Thank you so much.
Marcos if financing is going to be an issue discuss it at the time you place the order. You also would want to make arrangements for your own financing so that you can make sure that you are getting a competitive finance rate. Stay safe, Ray