NinjaOne RMM, Huntress, SentinelOne and other IT/MSP Business Tools We Use in April 2022
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- เผยแพร่เมื่อ 8 พ.ค. 2024
- Forum Post:The Software The Runs Lawrence Technology Services IT/MSP Business
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00:00 IT & MSP Business Tools
02:16 Forum Post
02:26 Reviewing New Tools
#RMM #MSP #Business - วิทยาศาสตร์และเทคโนโลยี
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Forum Post:The Software The Runs Lawrence Technology Services IT/MSP Business
forums.lawrencesystems.com/t/the-software-the-runs-lawrence-technology-services-it-msp-business/13666
Your channel has been a constant source of entertainment and knowledge over the last four years. Just so happy with the way the channel and your business has grown. Now that I’m starting a Local MSP and working on launch in next six months it gives me yet another reason to watch your videos. Thanks for the info! I just hope my small northern Indiana town is ready for me lol
I've been researching RMM software this weekend and of course you would post a video about what you use. 😎
Great video, but it seemd more to be like „click the link in the description otherwise no info here“ most of the video was mainly about the risks and the link, but not actual content…
Thank you really great video
I like your intro 👌
Liked the video of you testing ZFS to see how robust it is. Pulling the RAM out of a live system during a copy is priceless! ZFS took the hit! That's why I keep coming back. I value your information. I also test software limitations, not blowing systems up though. ;)
Thanks and I need to do a video like that again.
Hey Tom, great vid. Re: Huntress, it works natively with Managing MS Defender for AV. With S1 in the mix, and no Defender, does that diminish the value you get using Huntress? Also, did you evaluate Crowdstrike when deciding on S1?
We did not test Crowdstrike and S1 offers more features than if we used Defender so I don't really see the value diminished at this time.
Start the programs
What was the major motivator for changing RMM? We have been a kaseya shop for 4+ years. As much I would like something with a nicer UI I feel the hassle of changing would outweigh the benefits.
We are doing more and more co-managed IT and NinjaOne has a better setup for that.
What do you typically approve and or reject for windows / software patching as a general rule of thumb? I know that some clients are different.
Patch everything, rollback if something breaks. My staff handles the specifics of the patching.
Hutnress or Huntress? Great video though Tom!
Typo fixed.
Tom, why did you go with FreshDesk instead of using the Ticketing System already integrated in NinjaOne RMM?
We were on FreshDesk prior to moving to NinajOne and have not tested if NInjaOne will handle things as well as FreshDesk.
Have you ever checked out Pulseway as an RMM option?
nope
I have a site with a USG and a pfsense at another site. So you have a video on how to setup a site to site vpn from the USG to a pfsense box
nope
@@LAWRENCESYSTEMS May be a good idea for a video. Help make the move to pfsense. 😁
It can be done using IPSEC but mostly people just replace the USG because it can be buggy for setups like that.
Thanks. How you deal with customers still running their company on win7 and don't want to upgrade ? Do you take the risk or just don't take them ?
We don't offer managed service to those companies.
Do you think you''ll make an update on this in the future, I'm just a bit curious. currently running datto for RMM, I was also hoping you might make a video on tools like ITglue which we are currently running. Remember kids, document like you know nothing or your new intakes are gonna be scratching there heads.
I am going to make a new video on our 2024 stack soon. NinjaOne, Huntress, and S1 are all still part of it.
@@LAWRENCESYSTEMS Sounds good, i look forward to seeing it. im using huntress right now aswell was using webroot secure. how is NinjaOne, we've been thinking of switching to it, how is it ?
What backup solutions do you use?
Comet
@@LAWRENCESYSTEMS Hey Tom, Thanks for letting us know about the backup system, I met with them on the weekend, and it's an excellent product, they wanted to know how I came across their product, I informed them you shared this info.
@@LAWRENCESYSTEMS Hi Tom. I really enjoy your content. Do you find Comet to be more cost effective vs NinjaOne? Also, what made you change from N-Able to Ninja?
@@jjbtech We stopped using Comet, found some deployment issues at scale, N-Able does not do co-managed well
@@LAWRENCESYSTEMS did you change to ninjaone backup?