Starting an MSP, tools providers holding MSPs back, and MSP disruption with Marcus Olson

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  • เผยแพร่เมื่อ 8 พ.ค. 2024
  • Marcus Olson is the CEO and founder of Pliancy, a technology-enabled professional services company that helps growing startups scale their corporate IT.
    Marcus worked at several startups and realized that smaller companies lacked access to technology that could help them collaborate better, work faster, and communicate more effectively. He knew growth-stage companies could accelerate their missions and create meaningful change-with the right tools and the help of passionate technologists.
    Since launching 5 years ago, Pliancy has bootstrapped its way to $36 million in annual revenue and has over 125 employees in 7 offices across the U.S. Pliancy cultivates deep relationships based on trust, not transactions, and strives to put the human element back into IT. With a rare balance of technical knowledge, visionary ambition, and radical empathy, Marcus Olson is leading the charge into a new chapter where technologists are regarded as enablers of human potential.
    🎬 Part One of this interview: • How this bootstrapped ...
    ⏰ Story Duration:
    00:00 What keeps Marcus up at night?
    04:58 Do you worry about Microsoft or Apple moving into this space?
    08:26 If you were starting an MSP today, what would that look like?
    09:57 Will this space look like the CPA space?
    15:38 Are the MSP tool providers holding this industry back?
    19:24 Do you think this space is ripe for disruption?
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ความคิดเห็น • 14

  • @MonctonSEOGuy
    @MonctonSEOGuy ปีที่แล้ว +2

    100% agree.... finally others see it the way I have for years!

  • @ScottMillar
    @ScottMillar ปีที่แล้ว +2

    19:24 a few big thinkers in the channel and those with deep wallets need to get together and disrupt the space. I’m neither but at the front of the line. Great interview.

  • @Jasonscanlon1
    @Jasonscanlon1 ปีที่แล้ว

    Finally I find someone who has like minded sentiments about the MSP market. Marcus is so on the money.

  • @AndrewSBaker
    @AndrewSBaker ปีที่แล้ว +1

    Very intriguing interview. I like his distinction between VC funding and PE funding, and its impact on innovation.
    I do think that Microsoft is going to achieve some level of commoditization of the management stack, though, over the next 3 or 4 years.

  • @bradtomkowiak5164
    @bradtomkowiak5164 ปีที่แล้ว +1

    Great stuff!!

  • @PS-pr5ch
    @PS-pr5ch ปีที่แล้ว

    Great content and 100% correct

  • @tortoiseandharesoftware
    @tortoiseandharesoftware ปีที่แล้ว +2

    I agree on venture money coming into the space here in the future, but mainly because I think the SaaS industry is shooting itself in the foot a little bit by charging too much and not delivering enough. I see downward pricing pressures there that will make investments into the MSP space more attractive by comparison.

    • @waynejones3844
      @waynejones3844 8 หลายเดือนก่อน +1

      The SaaS market is over saturated. There are too many solutions out there to choose from.

  • @ChrisBangsOfficial
    @ChrisBangsOfficial ปีที่แล้ว

    Excellent as always.

    • @MSPRadio
      @MSPRadio  ปีที่แล้ว

      Thanks again!

  • @waynejones3844
    @waynejones3844 8 หลายเดือนก่อน +2

    Saying that Teams sucks and is not zoom.... It is better than zoom... Slack is better than Teams but it is that all encompassing suite that is M365 is why there is a market and it is improving with co-pilot.

    • @MSPRadio
      @MSPRadio  7 หลายเดือนก่อน +1

      Entirely fair. Different tools for different situations - Teams fails for me often due to not being inside the organization, but that’s one experience. The key - this kind of customized advice is why there will be a market for IT services.

  • @Nicole-if1rj
    @Nicole-if1rj 5 หลายเดือนก่อน

    ❤❤❤

    • @MSPRadio
      @MSPRadio  5 หลายเดือนก่อน

      Glad you like it!