"Requirements gathering is a crucial step for any project's success. It's essential to listen carefully to understand stakeholders' needs while gathering requirements, avoiding repetitive questioning. When gathering requirements, ask open-ended questions instead of close-ended ones, ensuring they make sense. Another vital point is to focus on the present and next step, without jumping ahead to later steps. For example, when discussing a login feature, ask questions like: "What type of Login ID is required? Is it numeric or alphanumeric?" As a Business Analyst, it's important to avoid making assumptions and not to impose your own requirements. Your role is to facilitate stakeholders, business owners, and SMEs to share their knowledge, speaking as little as possible yourself. This ensures that their needs are accurately captured and met."
It's important when you're working on a Salesforce project, that you understand Salesforce, period. That applies not only to BA but also project managers. I was on one project where the project manager didn't understand Salesforce and its limitations, and did things ever go sideways on that one.
"Requirements gathering is a crucial step for any project's success. It's essential to listen carefully to understand stakeholders' needs while gathering requirements, avoiding repetitive questioning. When gathering requirements, ask open-ended questions instead of close-ended ones, ensuring they make sense.
Another vital point is to focus on the present and next step, without jumping ahead to later steps. For example, when discussing a login feature, ask questions like: "What type of Login ID is required? Is it numeric or alphanumeric?"
As a Business Analyst, it's important to avoid making assumptions and not to impose your own requirements. Your role is to facilitate stakeholders, business owners, and SMEs to share their knowledge, speaking as little as possible yourself. This ensures that their needs are accurately captured and met."
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It's important when you're working on a Salesforce project, that you understand Salesforce, period. That applies not only to BA but also project managers. I was on one project where the project manager didn't understand Salesforce and its limitations, and did things ever go sideways on that one.
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Lovely presentation, definitely demystified what BAs do in the conversation. Thanks Vanessa
Glad you found it helpful!
Amazing Vanessa! Thanks😊
Awesome gist about SFBA
Thanks Vanessa!
Great presentations and understanding! thanks much!
Glad we could help!
Thanks for posting this!
Our pleasure!
So almost all salesforce projecf are brownfield ??
Never thought this way
not entirely true ..I have worked on greenfield projects as well.
@@awesomekj5812 If it's on the Salesforce platform, there's already code that you're building on.