How To Recover A Disabled Facebook Ad Account in 2024 (WORKING)

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  • เผยแพร่เมื่อ 6 ต.ค. 2024

ความคิดเห็น • 879

  • @Saphusil
    @Saphusil 2 ปีที่แล้ว +4

    my account got locked with no warning, and i have the "this is our final decision" banner thing on. it just says i didnt verify the account on time, but i was never told i needed to and theres no way to request a review or contact anyone about it. fb is a nightmare.

  • @wolfmanlateral
    @wolfmanlateral 2 ปีที่แล้ว +1

    I have been resticed from Any adverts on Facebook. I already tried to find out why as still not sure. Now it won't let me try again after 2 years without adverts. I will try and chat direct if I can. Cheers for the video.

  • @alexismorgan3581
    @alexismorgan3581 ปีที่แล้ว +14

    No doubt alot are confused as I was
    But Smart Ethics is someone who is good you don't need to be confused anymore his so helpful and generous

  • @PlanetBeatYT
    @PlanetBeatYT 2 ปีที่แล้ว +1

    My Facebook account was hacked recently and they created an ad with a budget of 50 dollars, now Facebook is charging me i've never used meta advertising i just want do delete what ever the hacker did

  • @justiceanderson6852
    @justiceanderson6852 ปีที่แล้ว +13

    I met the right person that tech genius sincerely no one but Smart Ethics who helped me out

  • @axecapital1
    @axecapital1 2 ปีที่แล้ว +2

    Hi , we did advertise insurance Company , so we asked did you have car accident (banner account ) we requested review but we can not switch of ads that všude Problems because we are banned from making any changes on account …

  • @jdavis2814
    @jdavis2814 2 ปีที่แล้ว +1

    Never had a violation in my life. My account profile has been disabled. My account has been in review for the last 2 months. Facebook Support is no help. I am at my wits end.

  • @kaminchoo
    @kaminchoo 3 ปีที่แล้ว +18

    Headache with the algorithm... hopefully they can fix it in the future. I’m learning TH-cam ads right now cause I don’t want to relying on one platform.

  • @MarketingHarry
    @MarketingHarry 3 ปีที่แล้ว +21

    This is seriously super helpful, Jordan. Such a lifesaver, no more struggling with Facebook ads!

    • @JordanPlatten
      @JordanPlatten  3 ปีที่แล้ว +1

      Thanks Harry, I'm glad you found the video insightful.

    • @tnmtent5906
      @tnmtent5906 2 ปีที่แล้ว

      @@JordanPlatten None of that is going to work, I doubt he ever even had that problem before, so let me give you the real solution, sign in using a VPN or just change your browser to Incognito mode! Yeah those little piss ants, at Facebook, half of them never even got a GED are blocking us from our actual servers, when they block you perm...Zuckerberg should be in prison, he left all these business at the mercy of uneducated social justice psychopaths!!! And he think we're going to let him control The Metaverse? Man he will be lucky to say out of prison over the next ten years!

    • @vee-ni3nt
      @vee-ni3nt 2 ปีที่แล้ว

      @@JordanPlatten help, i cant find the support team option on my page..

    • @vee-ni3nt
      @vee-ni3nt 2 ปีที่แล้ว

      @@tnmtent5906 how do i reslove mine, it didnt work

    • @tnmtent5906
      @tnmtent5906 2 ปีที่แล้ว

      @@vee-ni3nt Are you Banned from Facebook or just banned from posting ads?

  • @JojoTV290
    @JojoTV290 2 ปีที่แล้ว +2

    Hi Jordan I need help with this.

  • @BruceRead
    @BruceRead 2 ปีที่แล้ว +1

    Great video Jordan, thank you! The agency I work for has had their Business Manager blocked for nearly a month now. The account was hacked and subsequently "shut down" by Facebook (after we alerted them of the hack). We have since raised multiple tickets and pleaded with their support team for help but we seem to be getting nowhere. We've tried creating new BMs and ad accounts but these are being shut down after a day or so. At my wits' end. No idea where to turn or what to do. Many thousands of advertising dollars at stake. We don't believe we have violated any policies.

  • @babynatnat1
    @babynatnat1 2 ปีที่แล้ว +1

    Any advice for a disabled account that has gone past the 30 days. Review requested on day 1 but it was never reviewed

  • @kaminijha8257
    @kaminijha8257 3 ปีที่แล้ว +1

    My ad account got permanently banned. Plz help me.

  • @jinkazama2555
    @jinkazama2555 ปีที่แล้ว +1

    I just did mine. My ad was doing good, then they rejected my Ad. I appealed it this way (thank you by the way) so lets see what happens.

    • @JordanPlatten
      @JordanPlatten  ปีที่แล้ว

      Glad this helped!

    • @jinkazama2555
      @jinkazama2555 ปีที่แล้ว

      @@JordanPlatten It did! got my Ad back up and running! Your a life saver!

    • @alexismorgan3581
      @alexismorgan3581 ปีที่แล้ว

      Reach out to Smart Ethics for help

  • @LanNguyenLoves
    @LanNguyenLoves 2 ปีที่แล้ว +1

    My ads never got rejected and I randomly got disabled. Even the Facebook rep said she can see that we haven’t done anything wrong. We’ve maxed out on appeals for the day (I had no idea there was a limit :() so going to wait until that window opens up again.

  • @AnotherSkyTV
    @AnotherSkyTV 2 ปีที่แล้ว +1

    Lol, I just logged into business manager because a client wants fb ads and it seems my account is restricted since June! I had no ads running at this time, since all my clients were on google ads then. Wtf. How could I break any policies if I wasn't even using fb ads during this time? There was some button there, I clicked that, it told me to give my email address and upload ID, I did.

  • @gibfortune
    @gibfortune 2 ปีที่แล้ว +1

    If we make a new account using the same phone number As they disabled account, will that make Facebook ban the new account

  • @funfila4321
    @funfila4321 2 ปีที่แล้ว +1

    very informative video sir, i send appeal to facebook but they still disable my ad account, please any other tip if u share

    • @samanthageorge9388
      @samanthageorge9388 2 ปีที่แล้ว

      Quickly go to Jordan ethics lG page to enable you get access to your ads account

  • @malakbenhmeda1725
    @malakbenhmeda1725 2 ปีที่แล้ว +3

    Hi Jordan, I think you are the only person on the planet who can help me. My ads manager has been permanently disabled (this happened in October 2020 and I buried my hand in the sand as I could not understand what was happening) - it won't let me contact support, add a new ads manager or anything - no matter what I do, I just keep getting sent back to the restricted page. I have googled everything possible but all the guides show things on their screens that do not come up on mine - please HELP!.

    • @contactopirocc_techeninsta9906
      @contactopirocc_techeninsta9906 2 ปีที่แล้ว

      👆contact us for a solution to your account recovery and guidance.

    • @hiddengem2930
      @hiddengem2930 ปีที่แล้ว +2

      ​@Johnava3spam bot

    • @DanaCasey92
      @DanaCasey92 ปีที่แล้ว

      He's a scammer. Told me he would assist me with my appeals and has stolen $400 from me. @Johnava3

  • @cherylscarlato8146
    @cherylscarlato8146 ปีที่แล้ว +1

    My business. which is lucrative, is a "MLM" how do i get around this and verify my website? When creating a new business account ... am i also creating new business pages? I have 3 business pages on the restricted business account . all of which have been restricted.... I want to use my name ( branded) but my page with my name has been disabled . Do i start completely over? Can i use the same name ? I also created a second profile after getting shut down , to do ads on and you are right they shut that down immediately ... do i delete that profile? and then update my main profile name to what is on my drivers license/

  • @waterkipje4023
    @waterkipje4023 3 ปีที่แล้ว +1

    4:26 this button cannot be clicked on in my account...

  • @ItsEmeraldAcademy
    @ItsEmeraldAcademy ปีที่แล้ว +1

    Please sir I have done all I know to but yet my ad account is still disabled,help me sir to recover it

    • @ItsEmeraldAcademy
      @ItsEmeraldAcademy ปีที่แล้ว

      Thanks Joyce Moses,I've messaged him,but no reply yet

  • @dawnmageenovascotiarealtor
    @dawnmageenovascotiarealtor 2 ปีที่แล้ว +1

    its asking me to send ID?

  • @FudgeArmy
    @FudgeArmy 2 ปีที่แล้ว +8

    I've maybe watched this video a total of 5 times at different points. We have a disabled ad account and a restricted business ad account. The disabled account was our fault because it was a FB page that wasn't used. However, the restricted business account was new. One day everything was working fine and then later on throughout the week, everything went downhill. Ads were getting rejected one by one. We reached a support person who basically told us that our account was restricted because of ads. We already knew that. We filed a review of our account in July and it's now August. Facebook told us to remove a user from the advertising business page and leave it to just one person. So I did. The next day, they disabled the account so we cannot add anyone else. I fear that if I create ads on Instagram, Facebook will create the connection between the Fb account and the Instagram account and ban it as well. Is there anything else I can do?

    • @AnotherSkyTV
      @AnotherSkyTV 2 ปีที่แล้ว +1

      Move from that facebook shit to google ads

    • @michalsekara
      @michalsekara 2 ปีที่แล้ว +7

      I'm at the same position, banned with the final decision, as we spend money on those ads this should be reviewed before we launch and not banned once there.

    • @FudgeArmy
      @FudgeArmy 2 ปีที่แล้ว +4

      @@michalsekara exactly. Sucks because the same rules apply to instagram now that meta owns it. I’m better off posting reels and adding a million hashtags

    • @CeramicArt_AliNabavi
      @CeramicArt_AliNabavi ปีที่แล้ว +3

      @@michalsekara exactly!!! I hate fb!

    • @DanaCasey92
      @DanaCasey92 ปีที่แล้ว

      I paid this guy $400 AUD days ago & he's ghosted me. @Johnava3

  • @kookssahota
    @kookssahota ปีที่แล้ว

    Thank you for this - super useful. I think my appeal has been lost in the ether and I will have to set up a new business manager account through someone I know

  • @highnooncompany2185
    @highnooncompany2185 2 ปีที่แล้ว +1

    One more thing, I cant seem to find the link for Snap Chat.

  • @boohooasmr3240
    @boohooasmr3240 2 ปีที่แล้ว +3

    My Facebook ad account got disabled, I can’t find ads manager I am so lost, I need help

    • @JordanPlatten
      @JordanPlatten  2 ปีที่แล้ว

      See if you can speak to Facebook support via the link here:
      business.facebook.com/fmp/partner-toolkit/support/operational

  • @AdelioKing
    @AdelioKing 8 หลายเดือนก่อน

    I need help really bad Facebook disabled my account bc I didn’t pay the amount due I put the money on the card and updated payment and it still wouldn’t let me pay I’ve tried to go get help from Facebook that didn’t work idk what else to do I’m really finna cry

  • @ak-0151
    @ak-0151 2 ปีที่แล้ว +1

    There is no contact support team button for me?

  • @KarenKefauver
    @KarenKefauver 2 ปีที่แล้ว +1

    Help! I am restricted from using my two ad accounts, one for me personally and the other for my business page. The option Request Revew is grayed out. And says I can't request because can't verify my identity. But there is nowhere I can upload ID??

  • @shamiajones420
    @shamiajones420 3 ปีที่แล้ว +2

    next to the restriction it says request appeal and its 'unclickable' and says I need to verify my account first, but when I go to verify my account that is also 'unclickable' . Im not sure what to do at this point i dont know how to get in contact with support because nothing is allowing me to contact support . smfh

  • @YourMarketingMentor_
    @YourMarketingMentor_ ปีที่แล้ว

    I'm going to try some of your advice. I'm permanently banned, NO idea why, I've scoured everything multiple times ... I'm just screwed it seems. But I will potentially make a new ad account. FINGERS CROSSED because this is something I need to have. Thankfully it's just my ad account that is banned, and not my entire account.

  • @worldofnissanka9222
    @worldofnissanka9222 2 ปีที่แล้ว +1

    Totally agree with you.. i got disabled my facebook ad account even after nearly one week run my ad nicely.. i think facebook have a problem with approving ads process ,if not why my account disabled.. that what i am wondering.. no problem we consider alternative options if facebook not review my request .. because as i know i didnt make any unnecessary thing according to my understanding.. thank you

    • @contactopirocc_techeninsta9906
      @contactopirocc_techeninsta9906 2 ปีที่แล้ว

      They never get to sort it out. Don't waste your time. Contact us on Instagram for a solution to your account recovery and guidance

  • @faithdance4593
    @faithdance4593 3 ปีที่แล้ว +1

    How come I don't see the "contact support team" button? What should I do?

  • @ashleymcmahon3953
    @ashleymcmahon3953 2 ปีที่แล้ว

    The contact support option doesn't pop up. It takes me back to submit a review. I submitted a review and today it gave the option to submit for another review. I've. followed the help options but it says there is nothing else I can do.

    • @ashleymcmahon3953
      @ashleymcmahon3953 2 ปีที่แล้ว

      @Jonah Wilson no, I didn’t know that. This is the first I’ve ever come across his content. No need for sass.

  • @slimwalk708
    @slimwalk708 3 ปีที่แล้ว +1

    Jordan Platten, from 4:21 in your video I followed the steps and Facebook actually called me on my phone and chat online. It does work folks.

    • @JordanPlatten
      @JordanPlatten  3 ปีที่แล้ว

      👌👌

    • @slimwalk708
      @slimwalk708 3 ปีที่แล้ว

      @@JordanPlatten That's a 'subscribe' from me. Cheers.

    • @BlackHairandSkinCare
      @BlackHairandSkinCare 2 ปีที่แล้ว

      @ 4:18 If that ain’t Mark Zuckerberg

  • @highnooncompany2185
    @highnooncompany2185 2 ปีที่แล้ว

    I have looked at many videos for help and trouble shooting, but your tutorials are always the ones that make sense and work. Thank you so much for the knowledge and insight.

  • @elijahthyrone6032
    @elijahthyrone6032 3 ปีที่แล้ว +30

    Getting access to my account back really made me happy a lot and it's all thanks to john_bentley16 who made it all happen... Gracias

  • @ali.solitaire
    @ali.solitaire 3 ปีที่แล้ว

    Hi I’ve got a Facebook account disable for no reason can you help fixed my account it’s connected whit a page and group so I lost everything if you can help I will pay for it thanks

    • @ali.solitaire
      @ali.solitaire 3 ปีที่แล้ว

      @@ohhmii3230 thanks for your replay but a most of this people they are scam I had some like this they want just money and that’s it but thanks anyway

  • @anjokwakernaak
    @anjokwakernaak 2 ปีที่แล้ว +1

    I changed my business name as we are rebranding and now my Ad Account has been disabled...didn't even make an ad... what to do???

    • @JordanPlatten
      @JordanPlatten  2 ปีที่แล้ว

      Hello, it looks like your page has been restricted for some reason by Facebook. Navigate to the burger menu too left of your screen & find Ad Account Settings. There may be an error message explaining the reasoning behind the restriction.

    • @JordanPlatten
      @JordanPlatten  2 ปีที่แล้ว

      or see if you can speak to Facebook support via the link here:
      business.facebook.com/fmp/partner-toolkit/support/operational

    • @anjokwakernaak
      @anjokwakernaak 2 ปีที่แล้ว

      @@JordanPlatten there’s no chat function… i have lodged a few appeals but all come back as rejected… this was literally caused by just changing the page name 😩

  • @AceOrganics70
    @AceOrganics70 2 ปีที่แล้ว +2

    Please I really need help serious with my ads account, is really frustrating.. I can't request review, am not allowed to confirm identity 😑 😪

    • @JordanPlatten
      @JordanPlatten  2 ปีที่แล้ว

      Hi there! See if you can speak to Facebook support via the link here:
      business.facebook.com/fmp/partner-toolkit/support/operational

  • @jarodgivoli6393
    @jarodgivoli6393 2 ปีที่แล้ว

    Hey i had to confirm my identity, sent a clear high resolution photo of my entire government ID, and facebook rejected my ID verification... any reason why this happened? it says i have to confirm my ID first before i can request review but i dont know how to further confirm my ID

  • @carolinadavid168
    @carolinadavid168 3 ปีที่แล้ว

    What do i do? My ad account got disabled for no reason since last night and I can't seem to get it back, I'm frustrated at this point

  • @vgaming2126
    @vgaming2126 2 ปีที่แล้ว +1

    So let's say, they disabled your account; what's gonna happen to your pay out for the month???

    • @JordanPlatten
      @JordanPlatten  2 ปีที่แล้ว

      It depends

    • @vgaming2126
      @vgaming2126 2 ปีที่แล้ว +1

      @@JordanPlatten Can you elaborate plss

    • @alexanderharris6699
      @alexanderharris6699 2 ปีที่แล้ว +1

      I CAN ONLY REFER YOU TO THIS GENIUS 👇
      --------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------to only one person which I think and know best for sure can be able to get everything and anything you want recovered back or fixed i was also refer to this guy called
      CYBERWEBNOTZ on TELE_GRAM
      whats_app +1 (314) 850-5830
      by my cousin who really help me out in everything I want after that never got any issues again kindly message him and see if he can also help you out okay

  • @xerikho
    @xerikho 2 ปีที่แล้ว +1

    Hi Jordan!
    Thankyou for the great instructions.
    Firstly,
    My facebook ads problem basically caused by an unpaid transaction, which I've put my detailed credit card in it, but transaction didn't happen. I've put the money based on the amount for the advertisement. and now my account has been restricted without any statements. Everything is unclear, and not just being restricted. My post is hidden on my followers so my post won't be found in realtime. So I didn't get audiences either. I really need help with this cause its already been a year and still can't figure it out, thankyou

  • @adonayrussom522
    @adonayrussom522 3 ปีที่แล้ว +1

    This came out in the right time 😥 my ad acc was disabled for a month now I had no idea of what to do. I appealed and nothing has happened to this day

    • @JordanPlatten
      @JordanPlatten  3 ปีที่แล้ว

      I hope the information at 7:43​ helped you understand what to do if you do not get a response from Facebook's support team.

  • @maricriscaampued8081
    @maricriscaampued8081 2 ปีที่แล้ว +1

    could you help me to recover my facebook ads someone used it i didnt aware of that i think it was hacked now i want run my own ads but its already restricted

    • @JordanPlatten
      @JordanPlatten  2 ปีที่แล้ว

      See if you can speak to Facebook support via the link here:
      business.facebook.com/fmp/partner-toolkit/support/operational

  • @Jane-tt9pl
    @Jane-tt9pl 2 ปีที่แล้ว

    I don't have an ad account and I didn't upload any ad but my account got suspended for 30 days and when I requested for a review it said that they won't be able to re-enable it and there is no further action that I can take from there, I just want to know if after 30 days will I be able to open my facebook account again or it's forever gone?

  • @mralextobar
    @mralextobar 2 ปีที่แล้ว

    Hello, I do not see the contact support on my screen. Any idea why?

  • @BrandonMasonShow
    @BrandonMasonShow 2 ปีที่แล้ว

    The chat option worked like a charm! At least to connect to someone and speak directly for supoort.

  • @DaveSILVA-ot6oy
    @DaveSILVA-ot6oy 8 หลายเดือนก่อน +1

    do anybody ever had the error "Insufficient funds" even though there's enough money in the ad account?

  • @MelissaMay09
    @MelissaMay09 8 หลายเดือนก่อน

    What if there is no place to request appeal or send contact any support?

  • @Liquidate
    @Liquidate 3 ปีที่แล้ว +3

    I'm new to digital marketing, and I started working for an agency a few months ago as an apprentice. Facebook Ads accounts being banned/suspended is definitely something I've seen more than I thought I would!
    Thank you for the video :P

  • @_IMAGIN
    @_IMAGIN 3 ปีที่แล้ว

    I signed up for facbook ads and got disabled right away. i used my own account and still got disabled. and i didnt even create an ad or anything. i just signed up and got disabled

  • @juhairacaderonsalik2360
    @juhairacaderonsalik2360 ปีที่แล้ว

    Hello sir hope u help me my Facebook Ad account was disabled I don't know what to do it makes me fraudulent please help me to restore my Facebook account back 😭

  • @colt24
    @colt24 2 ปีที่แล้ว +1

    I had the chat feature and now it's gone! Help!

    • @JordanPlatten
      @JordanPlatten  2 ปีที่แล้ว +1

      See if you can speak to Facebook support via the link here:
      business.facebook.com/fmp/partner-toolkit/support/operational

  • @emovip_jxx4562
    @emovip_jxx4562 2 ปีที่แล้ว

    Hi, my personal ad account was permanently restricted and i cant appeal anymore. On top of that i'm the only admin in my business manager (managing client pages)... On the verge of breaking down because i cant remove myself or the client page or do anything because of the permanent restriction
    Please anyone save me...

  • @Doawesomesam
    @Doawesomesam 3 ปีที่แล้ว +2

    What should I do if there is no "contact support team" or "request review" button? I don't see either of those buttons

    • @JordanPlatten
      @JordanPlatten  3 ปีที่แล้ว +1

      Hey Sam, if you're unable to request review this often means that the decision from Facebook is final.
      Try this link here for contacting FB support: business.facebook.com/fmp/partner-toolkit/support/operational
      You should see a "Chat" button half way down this page.

    • @Doawesomesam
      @Doawesomesam 3 ปีที่แล้ว

      @@JordanPlatten thank you very much! I appreciate the support!

    • @vickydickinson5506
      @vickydickinson5506 2 ปีที่แล้ว

      After so many efforts to get my Instagram account activated and reinstated, I felt like giving up not until I was recommended to solidhackss.05 on ig who got it fixed out, and now working perfectly he’s a genius’s

  • @TheLightElias
    @TheLightElias 2 ปีที่แล้ว

    Hey Jordan what can I do about an ad account that’s been disabled and it says they can’t confirm my identity so I can’t request a review?

    • @josephjwagnermotorsandspar2840
      @josephjwagnermotorsandspar2840 ปีที่แล้ว

      I had similar experience I tried all possible means use different method it was not working but I got in contact with tech guru he knows alot on issues like this he can help you

  • @jairusantoniariola3743
    @jairusantoniariola3743 2 ปีที่แล้ว +1

    Hi! I have requested a review from Facebook for my restricted ad account. Where shall I see their response (if they have already responded)? Thanks!

    • @samanthageorge9388
      @samanthageorge9388 2 ปีที่แล้ว

      Quickly go to Jordan ethics lG page to help you get back on your restricted ads

  • @karishmaverma5945
    @karishmaverma5945 3 ปีที่แล้ว +1

    My ad account is disabled..when I click on request review they show u don't have any ad account 😭😭

    • @JordanPlatten
      @JordanPlatten  3 ปีที่แล้ว

      To get in contact with Facebook support…try this link here:
      business.facebook.com/fmp/partner-toolkit/support/operational

  • @TheBryceJohnston
    @TheBryceJohnston 2 ปีที่แล้ว

    I just made an account and it banned me for no reason And i don’t know how to get unbanned

  • @KSmashTheChamp
    @KSmashTheChamp ปีที่แล้ว

    What if you haven't launched anything at all and just are starting to set up? I was just setting my business account up and it got banned. No ads made nothing.

  • @rachelb9141
    @rachelb9141 2 ปีที่แล้ว +1

    How would I handle a scenario where we missed the 30 days request period? Also, my "help" area looks so different than this. Why don't I see the option to "Contact Support". I can't find it anywhere. Thanks

    • @JordanPlatten
      @JordanPlatten  2 ปีที่แล้ว

      Is your Facebook updated?

    • @rachelb9141
      @rachelb9141 2 ปีที่แล้ว

      @@JordanPlatten No! They haven't responded to us at all.

    • @swiftie4ever2010
      @swiftie4ever2010 2 ปีที่แล้ว

      I only have 21 days left to confirm my identity... 😭

  • @Ta3m.Wy.Re7a
    @Ta3m.Wy.Re7a ปีที่แล้ว

    I don’t know why every time I submit the stream ads for review, and I waited like couple days, and I got the same message to submit it again for review.again that happened more than 20 times
    My page is illegible and a met all the requirement

  • @chilln4342
    @chilln4342 3 ปีที่แล้ว

    how to do if the request review button is not working? i'm clicking it and there's nothing happening

    • @JordanPlatten
      @JordanPlatten  3 ปีที่แล้ว

      Try using this link here to talk directly to Facebook Support: business.facebook.com/fmp/partner-toolkit/support/operational

  • @doeunpoch9455
    @doeunpoch9455 3 ปีที่แล้ว +2

    I got account disable! Can you help me ? please!

  • @dylanhoffman8317
    @dylanhoffman8317 2 ปีที่แล้ว

    need help un banning my instagram ad account can you guys help?

  • @BROMUSIC33
    @BROMUSIC33 2 ปีที่แล้ว

    Hey there Jordan! If you haven't already, can you make a video on how to login to a friend/family member's account to access our page/ad account and how to assign them a role like admin and such? It appears I'm quite limited on my disabled personal account :(

  • @CalmOasis5
    @CalmOasis5 ปีที่แล้ว

    Many thanks for the video, i have been struggling with this kind of issue throughout this week, niw facebook rejected my appeal a nd nowhere to get to support team or make another review of the account.what can i do to get this rectify.

    • @alexismorgan3581
      @alexismorgan3581 ปีที่แล้ว

      Reach out to Smart Ethics for assistance

  • @jasonl5500
    @jasonl5500 ปีที่แล้ว

    So my campaign was running smoothly and all of a sudden every day for a few weeks now FB is disabling my ad account every day for spending limits. They are telling me that any day it will be lifted , but it just keeps disabling every day. Since this has started my conversions have dropped off considerably. Is it possible that the disabling and reenableing every day is effecting the algorithm and hurting my campaign?

  • @entertainmentsolutions1528
    @entertainmentsolutions1528 3 ปีที่แล้ว +2

    great video mate, much appreciated. will let you know how i get on

  • @chandellschofield6260
    @chandellschofield6260 2 ปีที่แล้ว

    Thanks for your help, but mine says that it has been too long to get a review. I didn’t even know o was banned as I had done no advertising I had only tried to sell a horse riding saddle and a tarot cards of my sons in market place. In Australia we do not have live chat. How do I contact them ? What can I do

  • @atomiczapper5182
    @atomiczapper5182 2 ปีที่แล้ว

    Quality Content. Very Insightful!
    Can't find the link to snapchat ads in the description though

  • @SolomonAAoC
    @SolomonAAoC ปีที่แล้ว

    Please help, I am having an issue I have struggled to find anyone else that has had.
    My main account (which I’ve had since 2008) has been completely restricted. So includes all Facebook business pages, the reason for this restriction is not for violating any Community standards or running ads at all.
    The reasons for my restriction, is failing to prove my identification within 30 days of being prompted to when the Professional dashboard was introduced. I have since become Mega verified, so my identification has been confirmed. However the restrictions stay in place and says “this is our final decision” this is ridiculous. I have never run an ad or violated their community standards, with no option to request a review.
    Please any help with this, or know what to do?

    • @Emily191ee
      @Emily191ee ปีที่แล้ว

      Do you know I got suspended couple of weeks ago?
      I was left with no choice because I've sent to them appeal countless times but no results.......but I later contacted the most recommended person here on TH-cam I saw a lot of people talking about him who perfectly helped me out constructive_fx

  • @cleencustoms
    @cleencustoms 2 ปีที่แล้ว +1

    okay here's a grand question for you. My ads accounts has been disabled for probably a decade. long story short, my buddy did affiliate marketing while we were in college and borrowed my account..and well, never been able to get it back. (tried like 10x) Here's where it gets trickier. I tried to take time off of Facebook personally just a few years ago and delete my personal account. When I did that , it took me off of my business page as admin and made a business manager account the admin (that I didn't have access to) ...it's been a pain in the arse!!! This also hurts because instagram and Shopify requires for the most part a Facebook page to run good ads.
    Help ? lol

  • @Italstvonline
    @Italstvonline 2 ปีที่แล้ว

    My account was permanently restricted for location issues and I think it's because in Uganda we use VPN to access Facebook. How can I go over this problem? I'll be very grateful if I happen to get any help. Thanks

    • @JordanPlatten
      @JordanPlatten  2 ปีที่แล้ว

      See if you can speak to Facebook support via the link here:
      business.facebook.com/fmp/partner-toolkit/support/operational

    • @hbmcrackoninstagram9798
      @hbmcrackoninstagram9798 2 ปีที่แล้ว

      Hello itals Need help? Dm the above name he'll help you out

    • @Italstvonline
      @Italstvonline 2 ปีที่แล้ว

      @@JordanPlatten Thanks. I'm gonna try this

  • @anthonyciarrocca7702
    @anthonyciarrocca7702 2 ปีที่แล้ว +3

    Thank you for the content. Got the exact answers I was looking for!

    • @JordanPlatten
      @JordanPlatten  2 ปีที่แล้ว

      Great to hear!

    • @vickydickinson5506
      @vickydickinson5506 2 ปีที่แล้ว

      After so many efforts to get my Instagram account activated and reinstated, I felt like giving up not until I was recommended to solidhackss.05 on ig who got it fixed out and now working perfectly he’s a genius’s

  • @magicadolratz99
    @magicadolratz99 2 ปีที่แล้ว +2

    the problem is I Don't advertise anything in FB, yet there's a notification that I owe facebook $13.30 I checked it out it is legitimately from fb. but I never used my personal account for advertising purposes. why is this happening?

    • @chandellschofield6260
      @chandellschofield6260 2 ปีที่แล้ว

      Facebook is good at this, this did this to me for eight months straight at $42 at a time. My add account is disable so it’s not for advertising. I tried contacting them, no reply in the end I had to close my bank account. I wonder how many millions per year they are scamming off of people.

  • @luisferdinandbillaoac350
    @luisferdinandbillaoac350 2 ปีที่แล้ว +1

    More than 30 days have passed since you started but didn't complete a request for review of your advertising access that was restricted due to unusual activity on your account. To help ensure the security of our community, you won't be able to advertise using Facebook Products. This is our final decision. this is the message i receive from facebook what can i do sir please help me I'm starting livestreaming but i cant run ads :(

    • @JordanPlatten
      @JordanPlatten  2 ปีที่แล้ว

      Hey man, sorry to hear you're having issues!
      See if you can speak to Facebook support via the link here:
      business.facebook.com/fmp/partner-toolkit/support/operational

    • @nasrodineelghalbzouri4849
      @nasrodineelghalbzouri4849 2 ปีที่แล้ว

      "but didn't complete a request for review" >> does that mean you haven't submitted review request during those 30 days?

  • @iamYasin22
    @iamYasin22 2 ปีที่แล้ว +2

    Ad account permanently disabled -------- Any solution for this........ This ad account, its ads and some of its advertising assets are disabled because it didn't comply with our policy on Low Quality or Disruptive Content.

    • @JordanPlatten
      @JordanPlatten  2 ปีที่แล้ว +1

      See if you can speak to Facebook support via the link here:
      business.facebook.com/fmp/partner-toolkit/support/operational

    • @iamYasin22
      @iamYasin22 2 ปีที่แล้ว

      @@JordanPlatten got back

    • @msbathbomb2239
      @msbathbomb2239 2 ปีที่แล้ว

      @@iamYasin22 how did you get it back?

    • @iamYasin22
      @iamYasin22 2 ปีที่แล้ว

      @@msbathbomb2239 Hi Team Facebook,
      I have followed All terms and rules. I think there would me a technical error please review it again. Thanks

    • @msbathbomb2239
      @msbathbomb2239 2 ปีที่แล้ว

      @@iamYasin22 that’s what you said to them and they reinstated it?

  • @noblepolygon8694
    @noblepolygon8694 2 ปีที่แล้ว

    It's so frustrating. I just signed up to run my first ads and I'm already disabled. I'm only showing my right arm on my ad so I think the algorithm detected my skin.

  • @HaidarJd
    @HaidarJd 3 ปีที่แล้ว

    Hi, I got 1,2 in costumer feedback so I sent many documents why this happened and then they said: Er have reviewed your account and your ads are violating with out policys. So we have restricted your ad account. also on my ads it says: Ads for this page are no longer allowed on Facebook because its advertising goes against our Misleading Claims policy. Any active ads for this page have been canceled as a result. See details on this page's Customer Feedback dashboard.-- What should I do now? Should I open a new ad account in the same ad manager?

  • @benshalom7442
    @benshalom7442 3 ปีที่แล้ว +1

    What if my ads account was permanently disabled, can I still recover it back

    • @benshalom7442
      @benshalom7442 3 ปีที่แล้ว +1

      @@abdulrasheedkolawole6308 was your ads account permanently blocked too

  • @fuegosthekid3200
    @fuegosthekid3200 2 ปีที่แล้ว

    I’m brand new to Facebook in general but especially when it comes to ads, I was messing with the interface and getting a feel for how everything works but all of a sudden literally 5 minutes in to even figuring out how to use the thing I’m putting in simple payment info and I get disabled????? Lol could someone help me out?

  • @charlottevalentine2006
    @charlottevalentine2006 3 ปีที่แล้ว +3

    I need your help! I do not have the option to request an appeal and therefore have no idea what to do! My ad account got restricted because I moved and when I logged into Facebook at the new location it was seen as "unusual activity". idk what to do, PLEASE HELP!

    • @JordanPlatten
      @JordanPlatten  3 ปีที่แล้ว

      Hey Charlotte, an ad account disabled for unusual activity is usually fine. You should be able to confirm your identity by uploading your license/passport & within a few days be back up & running. There should be a 'request review' button which will direct you to upload these documents. 👍

    • @Indalomusic
      @Indalomusic 3 ปีที่แล้ว

      @@JordanPlatten I had the same experience where there was no review button and all the ‘verfiy account’ buttons would say ‘something went wrong’ after pressing. The easiest and smoothest solution was to try promoting from the linked Instagram account and following the instructions there. It only took 2 minutes to get everything back to normal.

    • @vickydickinson5506
      @vickydickinson5506 2 ปีที่แล้ว

      After so many efforts to get my Instagram account activated and reinstated, I felt like giving up not until I was recommended to solidhackss.05 on ig who got it fixed out, and now working perfectly he’s a genius’s

  • @deanna9lenora
    @deanna9lenora 2 ปีที่แล้ว

    Hi, what should we do if you do not have the contact support team button?

    • @JordanPlatten
      @JordanPlatten  2 ปีที่แล้ว +1

      business.facebook.com/fmp/partner-toolkit/support/operational

  • @jmsdigitallifestyle8078
    @jmsdigitallifestyle8078 2 ปีที่แล้ว

    I'm not using my ad account for a year now. Then 2 days ago, I got a notification that my ad account is restricted. What should I do now?

  • @REYXN
    @REYXN 3 ปีที่แล้ว +1

    I cant find contact support team

  • @Infectious1
    @Infectious1 2 ปีที่แล้ว

    I made a Facebook account and automatically, my account was disabled because I “never followed community guidelines”.
    I never got to check out Facebook. How do I fix this??

    • @JordanPlatten
      @JordanPlatten  2 ปีที่แล้ว

      It would be good to check out Facebook support-- and make sure you really follow their guidelines. It's all there.

  • @MA-dk8qd
    @MA-dk8qd ปีที่แล้ว

    What if you can’t appeal ?

  • @saranprincess
    @saranprincess 2 ปีที่แล้ว

    I did a boost and later an ad. They were both approved and we’re running. Then my account got disabled. I had no idea why. I went to the ad policies and red them all one by one. I did not violate any. I did the appeal and explained that I really didn’t have a clue of what policy could I violated. They replied that my account was disabled for violating the following policies: you have violated the Facebook ad policies. Then they said that they could not reinstate my account because I consistently violated Facebook policies (with only one boost and one ad, spanning around 2 days). They eliminated my account. I could not even go and see the ads or anything. Erased. I can only think it could have been something in my website. But because I don’t know what it is I have no way to fix it. I have nothing dangerous, misleading or false claims (unless they think I do).

    • @samanthageorge9388
      @samanthageorge9388 2 ปีที่แล้ว

      Quickly go to Jordan ethics lG page to help you get back on your account because he has been helping a lot of people and so many people keep say positive things about him and keep recommending him cus he's expertise is Worth recommending and legit

  • @Honeymati
    @Honeymati 3 ปีที่แล้ว +1

    Thanks for the information its so helpful

  • @durgaprasad7542
    @durgaprasad7542 3 ปีที่แล้ว +1

    Thanks Jordan, content is very helpful.

  • @lezzamotion5866
    @lezzamotion5866 3 ปีที่แล้ว

    Mate i did this but facebook gave me a error code “couldn’t send request try later” after about 10 days it still gives me the same error code do you know how to solve this by any change ?

    • @JordanPlatten
      @JordanPlatten  3 ปีที่แล้ว

      Try this link here dude to email support…
      business.facebook.com/fmp/partner-toolkit/support/operational

  • @mysteryzone28
    @mysteryzone28 ปีที่แล้ว

    It's my first time trying an ad on instagram and I got my ad account disabled. I don't see anything offensive or against their rules in my ad, I'm just trying to boost a post. They sent me an email with a link - 'URGENT: Your ad account is disabled from advertising' but when I click on the link to resolve the issue I just get an error message. Now I'm stuck. ☹

  • @hutsieclan-rocketleague962
    @hutsieclan-rocketleague962 2 ปีที่แล้ว +1

    My ad account was disabled for "unusual activity" after trying to add several payment methods to the account, I asked for a review of the account and it's been 2 weeks with no response, is there anything else I can do?

    • @tiptopliving3964
      @tiptopliving3964 2 ปีที่แล้ว

      I am having the exact same problem

    • @JordanPlatten
      @JordanPlatten  2 ปีที่แล้ว

      Hello, this is very common but unfortunately there is no magic answer for this. Facebook do like to take their time! My best advice is to keep emailing & contacting support until you get it resolved. I would ask to get it escalated too in the hope that it gets pushed through quicker.

  • @lilianwaeltz1047
    @lilianwaeltz1047 3 ปีที่แล้ว +2

    I don't have any idea why? I have done everything, and all I hear back is to wait. Well, the wait has already been four months.

  • @fredso
    @fredso 2 ปีที่แล้ว +1

    It doesn’t matter what you say, they don’t read it anyways, just a bot answer

    • @JordanPlatten
      @JordanPlatten  2 ปีที่แล้ว

      Hmmm

    • @fredso
      @fredso 2 ปีที่แล้ว

      @@JordanPlatten I mean I can’t get any human to read my complaint

  • @bunge7
    @bunge7 2 ปีที่แล้ว

    I don't even have the contact support team button :S