This hose has a serious flaw. The part that connects to the spigot, the long green/black "force control" fitting. Mine started leaking, and minutes later blew apart into two pieces. Inside was a flow regulator mechanism, and a spring. I couldn't figure out what happened at first....but it appears that the casing for these parts isn't mechanically latched/connected in ANY way. It's just press-fit inside. I don't understand what on earth they were thinking...... That would never work long term for a pressurized fluid.
As soon as I saw this hose I was like wow that looks great then I seen the part that connects to the spigot and thought... why? thanks for this comment
They tell you to stretch out the host first and hold for 1min BEFORE using as it encourages the reinforced latex tube to create expansion memory for optimal performance.
My sister bought me this hose I thought it would be great just because it’s so light to handle ! It leak the first time I used it , so took it back to Home Depot and got another one. Got home with it hooked it up and it leaks☹️
Crazy isn't it, great features - lightweight, compact, expandable, burst proof, tangle resistant, easy to fit and use but there are still a lot of comments, like yours, indicating that quality issues persist. Home Depot do carry other expandable hoses so maybe try one when you take this one back. Thanks for sharing your experiences, sherry.
I hope everyone prep stretch when they first use it before turning water on as instructed so the latex works. Just like ballons we stretch them before blowing them up. And if the plastic breaks maybe bad unit I use mine with brass quick disconnect no issues so far I too don't have powerful water pressure but I hooked up to a power washer and it did perform without burst and reached just about 60ft
I can’t get mine to stay on the faucet. The male connector works fine, but the weird black piece (not the burst proof part) pops off when I turn on the water. What the heck is the spring for, and what is the weird white piece? Spent a fortune on two of these, and just now trying to use them. I can’t return them. It’s nuts I need help with a hose!
I haven't seen these hoses in the store for a while now so I guess they stopped selling them. When mine eventually failed I cut the end off and inserted a regular brass fitting, securing it with a worm gear hose clamp. It works great now.
@@PicRic thank you for replying! I contacted them & they are sending out a replacement. What’s sad is I bought 2 at $45 each.. and the 20$ expanding hose I picked up from Walmart is way better. And it came with the little thing to wind it up for storage.
Same here mine leaks since day one, I think it's the biggest piece of junk I've ever bought. I called the Hydrotech 800 number the lady said she would send me a replacement. That was back in May of 2021 so this year, I'm still waiting for the replacement 30$ is a lot of money for a hose that leaks.
I had purchased a hydro tech hose. I am so dissatisfied with this type of hose. I bought the hose 6 months ago and I don’t have a receipt any longer. I think this type of hoses are dangerous. When the water is ON and you put it on hold the hose will a get a big bubble and burst the inside rubber. The hose starts to shrink and the steal where you open and close starts to go crazy that is what cut my husbands hand and nerve. I have pictures of the incident where it cut my husband’s hand and hit a nerve and was in pain all night. how can i get my money back. Thank you, Irene Zamorano
Not sure how I can help, Irene, but I'll have a go; Take it back to the store. Reputable ones may have a record of recent sales under your account. Call the Hydrotech folks for more help if you need it. Let us know how you get on, will you?
@@PicRic I've tried 3-4 brands but none lasted more than a year and i kept them inside the garage when not in use and still dont last. Anybody has a expandable hose that lasted 2-3 yrs or more ? Tired buying at least one every yr. Thanks for the review video PicRick
@@dinobbb1980 Thanks for watching, Dino. This second expandable probably isn't a year old yet and it spent the winter in the garage. In fact I only hooked it up on Saturday. It will be used everyday throughout summer and autumn.
Not at all, Tom. Simply showing how, even after using, this hose packs up neatly into its original box. There's not many hoses you can do that with is there?
I had this hose for quite a while, many seasons, and repaired it when it broke - long after many commentators on here reported issues. The alternative Pocket Hose I bought is still going strong. I think these expandable hoses are getting better all the time and would expect them to last much longer now. What is your experience though, Cole?
You need to make a video on repair. I can not get the sheath to fit over both the tube and fitting. It's physically fucking impossible and I'm someone who's been told many times I have retard strength!
Yes, the hose comes with the washers for each connection. They are necessary to prevent leaks - as you know. Most hardware stores carry them if you need spares.
I've since bought a couple of hoses from an alternative manufacturer (Pocket Hose Silver Bullet Expandable Water Hose) and they are used every day and work brilliantly.
Find the source of the leak and try to stop it, I guess. There may be dirt or grit preventing the washer making a good seal. The washers may be old and worn and need replacing or at least turning over. Perhaps wrapping the threads in a little PTFE tape will help. Let us know how you fix it, Mary.
I have one of these hoses which was leaking from the black part of it as soon as I started using it. I called HydroTech they said they would send me a replacement hose. I used the replacement 2 months and it started leaking from the same place as the first one. HydroTech hoses are junk in my opinion. I won't waste my hard earned money on another.
Why did you tie a knot in it? I can’t figure out how to use this hose. It keeps randomly shutting off and on and I figure it has something to do with some of the valves on it, but this video didn’t explain those valves at all. Why did you tie a knot in it? There’s no explanation for anything you are doing?
Hi, to demonstrate that even under pressure, this hose full of water with its 'force control valve' is, as claimed, 'burst proof', and flexible enough to accept a simple knot without causing any other damage. Note that I also removed the knot straight after that. I don't know why yours is randomly shutting off. A little investigation seems to bring up that some users have had issues with the force control valve but I don't know the details. I suggest you contact Hydrotech and ask for assistance in resolving your particular issues, info@hydrotechproducts.com. Will you come back here and share your experience Paula?
Very poor design where the hose connects to the outside faucet - only used the hose for a week before it started leaking so badly that it was flooding my patio - fortunately I had fittings to replace the faucet connection so it is now usable again. Poor design with what appears to be a flow restrictor - Cannot recommend due this serious design flaw with the faucet connection
@@PicRic Hey I would love to know what fitting you used to replace it? Mine did the same thing and I'm on Home Depot's site wondering what to buy. Might just bring it in to the store with me and test some fittings. Thank you!
@@alanahaws5058 I used a regular 5/8ths inch brass type female fitting. I forced a 12 inch section of the outer covering back and fixed it there temporarily and worked the rubber hose over the fitting. It was a very tight fit and I ended up using a bit of grease to ease the way. Then I pulled the outer covering back over it and wrapped it in a bit of tape before finally fixing it with a hose clamp. A slightly narrower fitting would definitely make the job a bit easier.
This hose is garbage. Don't buy it. The pressure is too much for the interior lining, and it exploded, causing harm to my child. Their support told me that this can happen. I mean, buy it if you want, just wear PPE and keep out of reach of children.
Nail and head right there, Kevin! It sounds irresponsible to be allowed to sell a product they admit will explode! Hope the little un is okay now. I guess I got lucky with mine - that and not having too high a water pressure. Thanks for adding to the comments. By the way, I've had much better luck with similar products from alternative manufacturers.
This hose has a serious flaw. The part that connects to the spigot, the long green/black "force control" fitting. Mine started leaking, and minutes later blew apart into two pieces. Inside was a flow regulator mechanism, and a spring. I couldn't figure out what happened at first....but it appears that the casing for these parts isn't mechanically latched/connected in ANY way. It's just press-fit inside. I don't understand what on earth they were thinking...... That would never work long term for a pressurized fluid.
Great assessment, Patrick. Maybe share your findings with Hydrotech to help develop a solution.
same issue here. what a let down.
@@Noppers811 Mine failed yesterday and I noticed they are not available in my local store anymore.
As soon as I saw this hose I was like wow that looks great then I seen the part that connects to the spigot and thought... why? thanks for this comment
They tell you to stretch out the host first and hold for 1min BEFORE using as it encourages the reinforced latex tube to create expansion memory for optimal performance.
Yes, I've heard that but I don't recall that being part of the instruction when I got mine. I think it was added later.
These hoses are a life changer. Fell in love with the first one and will never go back to older style hoses.
They are amazing aren't they! Thanks for the feedback, Samuel S.
My sister bought me this hose I thought it would be great just because it’s so light to handle ! It leak the first time I used it , so took it back to Home Depot and got another one. Got home with it hooked it up and it leaks☹️
Crazy isn't it, great features - lightweight, compact, expandable, burst proof, tangle resistant, easy to fit and use but there are still a lot of comments, like yours, indicating that quality issues persist. Home Depot do carry other expandable hoses so maybe try one when you take this one back. Thanks for sharing your experiences, sherry.
I hope everyone prep stretch when they first use it before turning water on as instructed so the latex works. Just like ballons we stretch them before blowing them up. And if the plastic breaks maybe bad unit I use mine with brass quick disconnect no issues so far I too don't have powerful water pressure but I hooked up to a power washer and it did perform without burst and reached just about 60ft
Good advice, Victoria. When my plastic fitting failed I replaced it with a brass one and I'm still using it everyday.
It is best to take the Hose and bring it indoors after each use? I guess it will last longer and will keep it from being stolen.
I'm sure you're right on all those points, 56strine. Thanks for chipping in.
I can’t get mine to stay on the faucet. The male connector works fine, but the weird black piece (not the burst proof part) pops off when I turn on the water. What the heck is the spring for, and what is the weird white piece? Spent a fortune on two of these, and just now trying to use them. I can’t return them. It’s nuts I need help with a hose!
I haven't seen these hoses in the store for a while now so I guess they stopped selling them. When mine eventually failed I cut the end off and inserted a regular brass fitting, securing it with a worm gear hose clamp. It works great now.
@@PicRic thank you for replying! I contacted them & they are sending out a replacement. What’s sad is I bought 2 at $45 each.. and the 20$ expanding hose I picked up from Walmart is way better. And it came with the little thing to wind it up for storage.
@@kelammo I'm pleased your story has a happy ending. Live and learn, eh!
I bought one two weeks ago and it's already leaking at the point where the hose connects to the coupling that screws into the slicker.
Maybe I was lucky, the hose works as well now as it did on day one. Have you tried cleaning or changing the washer, Omar?
Same here mine leaks since day one, I think it's the biggest piece of junk I've ever bought.
I called the Hydrotech 800 number the lady said she would send me a replacement. That was back in May of 2021 so this year, I'm still waiting for the replacement 30$ is a lot of money for a hose that leaks.
@@byronw8861 Hydrotech really need to address this issue now, don't they.
@@byronw8861 Yes mine leaked from the moment I hooked it up so I'm right there with you
I am still waiting for a replacement hose, I am still using the hose i connected it to a hard rubber hose so it doesn't flood my house.😡
I had purchased a hydro tech hose. I am so dissatisfied with this type of hose. I bought the hose 6 months ago and I don’t have a receipt any longer. I think this type of hoses are dangerous.
When the water is ON and you put it on hold the hose will a get a big bubble and burst the inside rubber. The hose starts to shrink and the steal where you open and close starts to go crazy that is what cut my husbands hand and nerve.
I have pictures of the incident where it cut my husband’s hand and hit a nerve and was in pain all night.
how can i get my money back.
Thank you,
Irene Zamorano
Not sure how I can help, Irene, but I'll have a go; Take it back to the store. Reputable ones may have a record of recent sales under your account. Call the Hydrotech folks for more help if you need it. Let us know how you get on, will you?
PicRick, Is your hose still holding up after all these months?
No, it gave up a while back now, maybe 9 months ago. I did buy another expandable from a different manufacturer and that one is holding up well.
@@PicRic I've tried 3-4 brands but none lasted more than a year and i kept them inside the garage when not in use and still dont last. Anybody has a expandable hose that lasted 2-3 yrs or more ? Tired buying at least one every yr. Thanks for the review video PicRick
@@dinobbb1980 Thanks for watching, Dino. This second expandable probably isn't a year old yet and it spent the winter in the garage. In fact I only hooked it up on Saturday. It will be used everyday throughout summer and autumn.
So he was packin it up at the end to bring it back to the store?
Not at all, Tom. Simply showing how, even after using, this hose packs up neatly into its original box. There's not many hoses you can do that with is there?
Did he put it back in the box to return it?
Mine worked okay for a long time but did eventually fail and I fitted a replacement (homemade) connection and it still works now.
Longevity though?
I had this hose for quite a while, many seasons, and repaired it when it broke - long after many commentators on here reported issues. The alternative Pocket Hose I bought is still going strong. I think these expandable hoses are getting better all the time and would expect them to last much longer now. What is your experience though, Cole?
You need to make a video on repair. I can not get the sheath to fit over both the tube and fitting. It's physically fucking impossible and I'm someone who's been told many times I have retard strength!
What is the washer that you inserted in the beginning? Does the hose come with it? Mine leaks at the faucet without it.
Yes, the hose comes with the washers for each connection. They are necessary to prevent leaks - as you know. Most hardware stores carry them if you need spares.
@@PicRic Thanks, mine did not come with those washers, I'll have to find one of the right size at the local store.
Mine finally leaked after only using it about 7x in less then a year shame
I've since bought a couple of hoses from an alternative manufacturer (Pocket Hose Silver Bullet Expandable Water Hose) and they are used every day and work brilliantly.
@@PicRic I believe i bought the same but but this time at menards and i like this one. Now just hope it last long.
@@seosarang Great! I am very pleased with mine and, more importantly, so is my wife.
mine leaks horribly what can I do? it has washers
Find the source of the leak and try to stop it, I guess. There may be dirt or grit preventing the washer making a good seal. The washers may be old and worn and need replacing or at least turning over. Perhaps wrapping the threads in a little PTFE tape will help. Let us know how you fix it, Mary.
They have a 10year replacement warranty so if you got a bad one try contacting them or bring it back to the store and exchange it
@@onemansvideos2134 Good point!
I have one of these hoses which was leaking from the black part of it as soon as I started using it. I called HydroTech they said they would send me a replacement hose. I used the replacement 2 months and it started leaking from the same place as the first one.
HydroTech hoses are junk in my opinion.
I won't waste my hard earned money on another.
Why did you tie a knot in it? I can’t figure out how to use this hose. It keeps randomly shutting off and on and I figure it has something to do with some of the valves on it, but this video didn’t explain those valves at all. Why did you tie a knot in it? There’s no explanation for anything you are doing?
Hi, to demonstrate that even under pressure, this hose full of water with its 'force control valve' is, as claimed, 'burst proof', and flexible enough to accept a simple knot without causing any other damage. Note that I also removed the knot straight after that.
I don't know why yours is randomly shutting off. A little investigation seems to bring up that some users have had issues with the force control valve but I don't know the details. I suggest you contact Hydrotech and ask for assistance in resolving your particular issues, info@hydrotechproducts.com. Will you come back here and share your experience Paula?
Why does it cause my house to shake?
It’s garbage. I bought it and the green connector head completely separated. It’s what I get for buying plastic.
Mine is still going strong. Time to test their warranty?
@@PicRic second one and same exact issue on second try.
@@stevenbuteaux That's unfortunate, Steven. I guess their quality control is not so good.
Same thing happened to mine. It didn't last 4 hours before the green connector head separated from the other part. So ticked.
Mine is the same. I keep trying to reconnect it but it won’t stick
Very poor design where the hose connects to the outside faucet - only used the hose for a week before it started leaking so badly that it was flooding my patio - fortunately I had fittings to replace the faucet connection so it is now usable again. Poor design with what appears to be a flow restrictor - Cannot recommend due this serious design flaw with the faucet connection
Mine lasted about six months before the plastic connection failed so I replaced it with a brass one and I'm happily using it again.
@@PicRic Hey I would love to know what fitting you used to replace it? Mine did the same thing and I'm on Home Depot's site wondering what to buy. Might just bring it in to the store with me and test some fittings. Thank you!
@@alanahaws5058 I used a regular 5/8ths inch brass type female fitting. I forced a 12 inch section of the outer covering back and fixed it there temporarily and worked the rubber hose over the fitting. It was a very tight fit and I ended up using a bit of grease to ease the way. Then I pulled the outer covering back over it and wrapped it in a bit of tape before finally fixing it with a hose clamp. A slightly narrower fitting would definitely make the job a bit easier.
@@PicRic I e-mailed the company and within 4 days I received a new hose under their warranty.
@@Marilyn52 That sounds like good service. A tip for others who have a problem.
My burst too! Junk!
I agree, mine eventually failed too.
This hose is garbage. Don't buy it. The pressure is too much for the interior lining, and it exploded, causing harm to my child. Their support told me that this can happen. I mean, buy it if you want, just wear PPE and keep out of reach of children.
Nail and head right there, Kevin! It sounds irresponsible to be allowed to sell a product they admit will explode! Hope the little un is okay now. I guess I got lucky with mine - that and not having too high a water pressure. Thanks for adding to the comments. By the way, I've had much better luck with similar products from alternative manufacturers.
That is garbage I bought one in two week was broken
Yes, the connection is. I cut it off and fitted a regular brass like attachment.
Will buy 2 ASAP