So I just fixed mine, had tried shut off restart etc etc, nothing working, just coming on and the screen staying black- this was after having had it in sleep mode and then not using it for a couple weeks. Saw someone else suggesting to let it run flat again, then plugging in and putting it on- so I turned it on and left it unplugged and have just come back a few hours later where its run out of battery, plugged it in, turned it on and it worked straight away, no more black screen and is working like normal!
Hey, I tried everything in this video and nothing works. I gonna try let the battery run out method. How do you make sure the Steam Deck won’t sleep while waiting for it to run out the battery? Edit: Also, what is run flat means? Thanks.
@@i6100i Just turn it on, it shouldn't have been set to go to sleep on its own. When it goes off, you'll know the battery has run out. Plug back in and restart- thats when mine was then fixed.
@@burntbrownie I meant holding down the power button to make it restart- it didn't work. I've had this issue woth the black screen multiple times now, each time I just leave it on, let it run flat, plug it in and switch it on and it works again.
I used my steam deck 6 hours only before it blackscreened. Ive now spent 6 hour watching videos trying to fix it everyway possible. I cant believe how many problems these things have.
I had this issue with mine last week, I was playing Doom and I switched from ultra to medium graphics and the device went black. I tried everything I could find online before asking steam support but no luck. When messaging them they had me go through the same steps as in the video, but still nothing, very sad.
Nothing works, none of the valve tips they've sent me, none of the TH-cam videos work 😢 if i plug in power cable the light comes on but goes dim if i unplug it the light turns off. Bios mode does nothing
Just fixed mine! What a faff that was. So it was a black screen fan going nothing with the power button worked. So I did what others have done. Left it on the battery ALL night. Drained it completely. Plugged power in just now powered up, updated games as it does. Will try playing later this evening. I was for weeks prior to this getting battery low warnings when it had plenty of battery charge. Which was odd….
I just had this happen to mine for the first time and I finally got it back on doing the battery storage method the video suggested. Let me ask have you had this problem again since this comment?
Not since. But I am getting the battery low messages when it’s not. But can hear the fans kicking in higher. I just plug in and play. So far it’s ok after that
@@proaqua Yeah you gotta go to your properties in your game on the right side of your steamdeck before you load your game in and just change it around yo any property that works Some steamdeck games even recommend another property for you if you read carefully
So now I am trying to find a video that can solve my problem but none of the videos have a solution to my problem can someone please make a video that can help me solve this problem 😢
I was wondering where I was going to get my clickbait from today. I thought that this was going to be an actual step-by-step guide as the title says on fixing the issue instead it's a read through messages.
So I just fixed mine, had tried shut off restart etc etc, nothing working, just coming on and the screen staying black- this was after having had it in sleep mode and then not using it for a couple weeks. Saw someone else suggesting to let it run flat again, then plugging in and putting it on- so I turned it on and left it unplugged and have just come back a few hours later where its run out of battery, plugged it in, turned it on and it worked straight away, no more black screen and is working like normal!
my steam deck has a similar issue except it shows a steam deck logo when turned on and stays on it forever. i can get into the bios and ive tried everything in this video + other things like trying to boot from file. any help would be appreciated i miss my deck
Could try a different OS, windows will boot on a steam deck, then after that perhaps try a new drive. It would be easier if you had a dock and an external drive you don't use that you can boot on any OS just to prove it will boot and confirm that it's likely a dead drive. If you're still under warranty you could contact valve, despite them using support tickets, they respond pretty quick and offer a good level of support.
@@jamesmacchione5050 i was able to download steamos recovery media to a usb using a different pc which let me reinstall the os after using it on the deck i'll try and find the tutorial i followed it was pretty easy to do
Try this it worked for me: 1. Power on steam deck even though it’s not booting. Then, hold the power off button for 30 seconds. 2. Connect steam deck to charger. 3. Press and hold the volume up button and then the power button, until you hear a chime, let go of the power button and hold the volume up button until you enter bios mode. Then, select continue in bios mode. 3. Let it sit, and wait for it to run. Let me know if it works for you too.
I finally got mine to come back to life after I did the battery storage thing. It comes on and off again. Should I be worried though about this happening again and there being something wrong with my deck?
I was getting excited when you said the deck you had wasn't responding and stuff because I thought you had an answer to fix it 😢 mine randomly turns on, light shows, fans go, it does the Lil beep and the haptics are responsive. But the screen is black. I've tried EVERYRHING suggested, nothing worked
nothing x.x i wish i had an answer im sorry. I bought my steamdeck from amazon because it isnt available in my country and i know Steam can't replace it. the amazon seller is going to inspect it and replace it if they cant fix it@@SnapsZGaming
@@SnapsZGaming Try this it worked for me: 1. Power on steam deck even though it’s not booting. Then, hold the power off button for 30 seconds. 2. Connect steam deck to charger. 3. Press and hold the volume up button and then the power button, until you hear a chime, let go of the power button and hold the volume up button until you enter bios mode. Then, select continue in bios mode. 3. Let it sit, and wait for it to run. Let me know if it works for you too.
Try this it worked for me: 1. Power on steam deck even though it’s not booting. Then, hold the power off button for 30 seconds. 2. Connect steam deck to charger. 3. Press and hold the volume up button and then the power button, until you hear a chime, let go of the power button and hold the volume up button until you enter bios mode. Then, select continue in bios mode. 3. Let it sit, and wait for it to run. Let me know if it works for you too.
My Steam deck screen is blinking on and off when it boots up and now on top of that my controls are now unresponsive what do I do I spent a lot of money on getting this Steam deck is there anyway I could factory reset it or just completely wipe its drive.
So I just fixed mine, had tried shut off restart etc etc, nothing working, just coming on and the screen staying black- this was after having had it in sleep mode and then not using it for a couple weeks. Saw someone else suggesting to let it run flat again, then plugging in and putting it on- so I turned it on and left it unplugged and have just come back a few hours later where its run out of battery, plugged it in, turned it on and it worked straight away, no more black screen and is working like normal!
My SteamDeck is stuck in a black screen with no boot sound or chime or anything except a buzz feedback, i cannot boot BIOS, UEFI or Anything. I have tried hard reset, battery reset, fully charge.. The fans work, the APU gets warm and haptics work. I am leaving it in to charge overnight in hopes it will fix..
Update. I left it plugged in, fans on, haptics working over night. I then hard restarted by holding power button for more than 10 seconds to verify off. I then tapped the power button.. Lo and behold.. It came to life.. Software issues.. I swear.. I did a factory reset just for safety as I was crashing in DRG which caused green and purple pixels and sound to bug out. This caused the original lockup/black screen.
Follow this guide and if you don't have any luck then get in touch with Valve customer services :) if they can't help or it is out of warranty then maybe we can? www.SteamDeckRepairs.com
I followed his steps and it fixed my deck by following this 5:19 step to the letter thank you
Fucking damn it am I the only person for whom the battery storage mode didn't work? Fucking blows
Same here
Mine won't flash 3 times.
Same, this useless piece of shit blinks twice blue then doesnt do anything
So I just fixed mine, had tried shut off restart etc etc, nothing working, just coming on and the screen staying black- this was after having had it in sleep mode and then not using it for a couple weeks. Saw someone else suggesting to let it run flat again, then plugging in and putting it on- so I turned it on and left it unplugged and have just come back a few hours later where its run out of battery, plugged it in, turned it on and it worked straight away, no more black screen and is working like normal!
Hey, I tried everything in this video and nothing works. I gonna try let the battery run out method. How do you make sure the Steam Deck won’t sleep while waiting for it to run out the battery?
Edit: Also, what is run flat means?
Thanks.
@@i6100i Just turn it on, it shouldn't have been set to go to sleep on its own. When it goes off, you'll know the battery has run out. Plug back in and restart- thats when mine was then fixed.
안켜진다고 이 답답한 인간아
@@Chris_Rugby by restart, do you mean pressing the power button or holding down buttons to make it restart?
@@burntbrownie I meant holding down the power button to make it restart- it didn't work. I've had this issue woth the black screen multiple times now, each time I just leave it on, let it run flat, plug it in and switch it on and it works again.
I used my steam deck 6 hours only before it blackscreened. Ive now spent 6 hour watching videos trying to fix it everyway possible. I cant believe how many problems these things have.
Same boat here.
Yep
Agreed. For $600 you'd figure they'd function. It's also great that they only communicate through email, like it's 1998.
Having the same issue, spent $600-700 to get a brick like this
Im so pissed rn mine just broke down randomly
Battery storage mode worked for me too, thanks so much!
Battery storage mode worked for me! Thanks!
I had this issue with mine last week, I was playing Doom and I switched from ultra to medium graphics and the device went black. I tried everything I could find online before asking steam support but no luck. When messaging them they had me go through the same steps as in the video, but still nothing, very sad.
One thing we are learning is to keep trying it, don't give up of as long as you can persevere as there is a high chance it will come back to life!
Same happened to mine.
Only works in dock mode at the moment.
@tjack... my one works docked only did you have any luck?
that is a bit odd, may be worth speaking to Valve with this issue too to see if they know about it.@@cjcourtenayuk
@@cjcourtenayuk it works now. I reset the device while plugged into an external monitor.
Thanks so much! Battery storage mode nailed it! THANKYOU!!!
The battery storage mode fix worked for me.
mine just turned off and whent black while i was playing... nothing is working
Nothing works, none of the valve tips they've sent me, none of the TH-cam videos work 😢 if i plug in power cable the light comes on but goes dim if i unplug it the light turns off. Bios mode does nothing
The battery storage mode trick did the fix for me. Steam deck lcd that had black screen when I played to battery drain
Worked for me, my SD suddenly not receiving any power from the charger, but when I tried this. It suddenly charging 🤦♂️ its a WTF moment for me 🤣
My steam deck only works when it is connected to a tv and when I disconnect it it shows a black screen
did you fix this issue?
@@skonuksal nope
Same prob :( any luck on a solution?
@@renwick7267 nope
Tks Bro, battery storage mode solved my problem! Just liked your video and subscribed to your channel
Just fixed mine! What a faff that was. So it was a black screen fan going nothing with the power button worked. So I did what others have done. Left it on the battery ALL night. Drained it completely. Plugged power in just now powered up, updated games as it does. Will try playing later this evening. I was for weeks prior to this getting battery low warnings when it had plenty of battery charge. Which was odd….
I just had this happen to mine for the first time and I finally got it back on doing the battery storage method the video suggested. Let me ask have you had this problem again since this comment?
Not since. But I am getting the battery low messages when it’s not. But can hear the fans kicking in higher. I just plug in and play. So far it’s ok after that
@@stevenbell1496 I’m hoping this is just some kind of software bug and not something fundamentally wrong with my deck.
If noting help open steam deck and unplug inside battery cable
A hard reset with the battery disconnected and indeed this could also work well :)
I did this and it didn't work.
its years since the last uplodad
Certainly is son!
The white light hasn't been working since day one. I just ignored it. But still can't get screen to work at all!
Mine screen is black pissing me off
I get the black screen i get volume , fan noise but can't do anything
I’m having the same thing. Were you able to fix?
@@proaqua Yeah you gotta go to your properties in your game on the right side of your steamdeck before you load your game in and just change it around yo any property that works
Some steamdeck games even recommend another property for you if you read carefully
So now I am trying to find a video that can solve my problem but none of the videos have a solution to my problem can someone please make a video that can help me solve this problem 😢
I was wondering where I was going to get my clickbait from today. I thought that this was going to be an actual step-by-step guide as the title says on fixing the issue instead it's a read through messages.
So I just fixed mine, had tried shut off restart etc etc, nothing working, just coming on and the screen staying black- this was after having had it in sleep mode and then not using it for a couple weeks. Saw someone else suggesting to let it run flat again, then plugging in and putting it on- so I turned it on and left it unplugged and have just come back a few hours later where its run out of battery, plugged it in, turned it on and it worked straight away, no more black screen and is working like normal!
my steam deck has a similar issue except it shows a steam deck logo when turned on and stays on it forever. i can get into the bios and ive tried everything in this video + other things like trying to boot from file. any help would be appreciated i miss my deck
Could try a different OS, windows will boot on a steam deck, then after that perhaps try a new drive.
It would be easier if you had a dock and an external drive you don't use that you can boot on any OS just to prove it will boot and confirm that it's likely a dead drive.
If you're still under warranty you could contact valve, despite them using support tickets, they respond pretty quick and offer a good level of support.
@@Anthony-yj4pf nah i fixed it then thanks for the advice though
@@noidTV How did you end up fixing this?
@@jamesmacchione5050 i was able to download steamos recovery media to a usb using a different pc which let me reinstall the os after using it on the deck i'll try and find the tutorial i followed it was pretty easy to do
My steam deck doesn't power up the screen comes on but it's dark and none of the controls are responsive.
Have you tried everything in this video?
@@Appleipodparts I have tried everything now RMA
That's fair enough! If RMA doesn't help, you can always send it to us at www.SteamDeckRepairs.com
Thank you!
10 minutes of my life wasted. I watched it entirely and no solution.
Try this it worked for me:
1. Power on steam deck even though it’s not booting.
Then, hold the power off button for 30 seconds.
2. Connect steam deck to charger.
3. Press and hold the volume up button and then the power button, until you hear a chime, let go of the power button and hold the volume up button until you enter bios mode.
Then, select continue in bios mode.
3. Let it sit, and wait for it to run.
Let me know if it works for you too.
omg i just had this happen to me and my warrinity is over so i guess its a paper whieght now
No way man, get it into us at www.SteamDeckRepairs.com and we can either repair or replace your main board!
Where is the demonstration of how to fix it? What a big 👎🏻
I finally got mine to come back to life after I did the battery storage thing. It comes on and off again. Should I be worried though about this happening again and there being something wrong with my deck?
Can you shoot me a video of how to play it because I did not understand its explanation
Nothing of all these advices work for me.
Winner winner 🎉🎉🎉🎉🎉🎉
I was getting excited when you said the deck you had wasn't responding and stuff because I thought you had an answer to fix it 😢 mine randomly turns on, light shows, fans go, it does the Lil beep and the haptics are responsive. But the screen is black. I've tried EVERYRHING suggested, nothing worked
What did you do?
nothing x.x i wish i had an answer im sorry. I bought my steamdeck from amazon because it isnt available in my country and i know Steam can't replace it. the amazon seller is going to inspect it and replace it if they cant fix it@@SnapsZGaming
@@SnapsZGaming
Try this it worked for me:
1. Power on steam deck even though it’s not booting.
Then, hold the power off button for 30 seconds.
2. Connect steam deck to charger.
3. Press and hold the volume up button and then the power button, until you hear a chime, let go of the power button and hold the volume up button until you enter bios mode.
Then, select continue in bios mode.
3. Let it sit, and wait for it to run.
Let me know if it works for you too.
did you fix this issue?
@@skonuksal yes! Steam deck has been working well.
"Promo sm"
Just did 6:00 and worked🎉
Errr
Battery storage mode helped. Thank you for sharing the info!!
I have same problem guys 😭😢
Oh my God dude you are a legend the battery storage mode worked. Thank you you’re amazing man I really can’t thank you enough.
i was right it was a battery storage issue lol. would of been easier if they let me just take out the battery for a sec
That did work nice one ^^
Mine only works when docked to my tv. The screen is black. What can i do to fix it while in dock? Is my LCD screen fried?
Try this it worked for me:
1. Power on steam deck even though it’s not booting.
Then, hold the power off button for 30 seconds.
2. Connect steam deck to charger.
3. Press and hold the volume up button and then the power button, until you hear a chime, let go of the power button and hold the volume up button until you enter bios mode.
Then, select continue in bios mode.
3. Let it sit, and wait for it to run.
Let me know if it works for you too.
@@SpiritofOurLord the screen won't turn on.... How can I enter bios mode? Maybe while docked?
@@SpiritofOurLord I tried it while docked and nothing.
Same here. I replaced my screen and it didn’t fix it…
did you fix this issue?
My samsung c charger killed mine.
6:00 thank you bro
This helped me a lot. Thanks!
You're welcome! If you need anything then head to www.SteamDeckRepairs.com and drop us a message :)
Two questions 1) Why did you not try and repair it yourselves ? 2) why did you not try to plug it into a monitor ? Thanks Roy
My Steam deck screen is blinking on and off when it boots up and now on top of that my controls are now unresponsive what do I do I spent a lot of money on getting this Steam deck is there anyway I could factory reset it or just completely wipe its drive.
Holy shit. Battery storage mode worked. Thank you
My son hit my steam deck on his legs and it didn’t won’t turn on no more but open it up and the battery cord got loose and boom it works
It is work thank you bro for help ❤
Just ordered a steam deck and now im thinking to send it back for a refund, too many people have this problem
The pros and enjoyment defo outway the chance of this happening so I wouldn't let it put you off getting one! They are awesome :)
@@Appleipodparts there won't be much enjoyment if this happens 😂
very true indeed lol @@k9ine787
You’re not wrong. Updates mess up the whole thing and can brick your deck. It would be good for $200
They’ll send you a new one if it ever happens and you can’t fix it
Absolutely nothing works
So I just fixed mine, had tried shut off restart etc etc, nothing working, just coming on and the screen staying black- this was after having had it in sleep mode and then not using it for a couple weeks. Saw someone else suggesting to let it run flat again, then plugging in and putting it on- so I turned it on and left it unplugged and have just come back a few hours later where its run out of battery, plugged it in, turned it on and it worked straight away, no more black screen and is working like normal!
My SteamDeck is stuck in a black screen with no boot sound or chime or anything except a buzz feedback, i cannot boot BIOS, UEFI or Anything. I have tried hard reset, battery reset, fully charge.. The fans work, the APU gets warm and haptics work. I am leaving it in to charge overnight in hopes it will fix..
Update.
I left it plugged in, fans on, haptics working over night.
I then hard restarted by holding power button for more than 10 seconds to verify off.
I then tapped the power button.. Lo and behold.. It came to life..
Software issues.. I swear..
I did a factory reset just for safety as I was crashing in DRG which caused green and purple pixels and sound to bug out. This caused the original lockup/black screen.
Great news! well done for sticking with it. I think that a lot of these black screen issues are software related rather than hardware.
@@mcutshall32 I have this problem right now, Ive tried all the troubleshooting but not this, wish me luck because my warranty expired.
Has it given you issues since @@mcutshall32?
@@Funrides91 Did it work? Thinking about doing this myself
I’m having the same issue with my steam deck
Follow this guide and if you don't have any luck then get in touch with Valve customer services :) if they can't help or it is out of warranty then maybe we can? www.SteamDeckRepairs.com
SHOW HOW TO FIX IT NOT INFO