The Mach-E Buying Experience Is AWFUL!
ฝัง
- เผยแพร่เมื่อ 25 มิ.ย. 2024
- Dealerships are the worst! Everyone knows that and everyone hates dealerships because they are incredibly stressful. The salesman is only your friend so they can make a buck, so essentially it's you against the dealer. Some manufacturers are allowing you to buy vehicles completely online which is such a relief! Other dealers are still making you go into the dealership to "buy" your car even though it can be done completely online. Ford is one of these! Watch now to see how frustrating it still is
to buy the Mach-E even though the whole process can be done online.
When will we ever stop going to dealerships to buy cars?!
00:00 Intro
01:10 Availability
05:30 Markups
08:35 You Are The Expert
13:20 Hidden Fees & Maintenance Package
23:35 Ford Options Plan
30:50 Declining the Survey
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#mustang #mache #fordmache - ยานยนต์และพาหนะ
Hey All, I’m glad you like this video! I’m getting a lot of comments on Why I chose to buy the vehicle so here it goes. I love the car! HA. There are a lot of EVs out now that each have their own personality. Tesla goes with the simplistic approach, Audi E-Tron and Jaguar I-Pace are very luxurious, Rivian is outdoorsy and the Mach-E looks sporty but has practicality at a decent price point. With all these EVs there are very very little maintenance costs ($60 for 100k miles for the Mach-E) and they are the most reliable car in each brands lineup; so service most likely won’t be needed. I hate dealerships as much as the next and with an EV you’ll most likely say goodbye to the dealer for the life of the car.
Also, just a reminder, if you reserved the Mach-E you won’t have the markup issues I had. Your reservation is at a “locked in” price. I didn’t want to wait for my reservation to arrive so I had to go through the dealership headache. But WELL worth it for the Mach-E! One day’s worth of headache at the dealership is well worth it to own an EV.
There's EVs and there's Teslas.. I feel bad for you not knowing the difference in engineering 😕 Wish you the best bro 👍
Great to see additional EVs on the street. I have been watching Sandy Munro’s tear down of the Mach E, due to the the amount of hoses and clamps used in the different systems you might want to keep an eye on the garage floor for possible leaks.
Wait till you have the inevitable coolant leak that they have engineered into the cars to support their dealership model. Go watch the tear down video's on Munro Live on TH-cam.
Sandy Munro said that the Mach-e was the best non-Tesla EV that he’s seen. Don’t listen to the doomsayers.
@@juliahello6673 He also said its an engineering nightmare still even though it is better than the rest. One look at their cooling system and the 128 points of possible failure was all I needed to say NO WAY.
FYI: This isn't just a Mach E buying experience, it's generally the experience in buying ANY car from a dealership these days.
#Stealership
absolutely!
@@GetEnergi no joke... I got 2 cars recently... 1) brand new Ram 1500 Limited, and 2) 2013 BMW Z4..... BOTH very different cars and BOTH were exactly the same as your experience... It's nothing different from what you are explaining... For the RAM, I even had to explain the features and options to the dealer. They have a job (they do terribly) and we as customers have a job (we often do well compared to them). but they count on dumb customers. I payed a LOT for the Ram, but I will say, their window sticker was so hilarious, they had to fold over the original version where they tried to charge $200 for "nitrogen filled tires" among other egregious failures
Once you experience buying a Tesla you'll never go back to a dealership again.
You are exactly right, this isn't unique to Mach E, Ford etc. Not all dealerships have those kind of fees and some managers and salespeople are sharper than others as in all businesses
except Tesla, which was an awesome experience btw
The fact there are state laws forcing consumers to purchase cars under this model is crazy.
I agree! Greed is everywhere.
Corruption someone payed for this law
It’s hard to get rid of dealership laws because everyone hates dealers but not enough to fight to get rid of them. So the only lobbying comes from dealers and dealership organizations.
@@Estoooopid Corruption? you mean legal campaign contributions and dark money super packs.
I got my Ranger 2021. Love the truck but awful dealership that tried to upcharge me 3k for fees-they cave when I walk of the lot. My next car will be a cybertruck bc I don’t like dealers.
High pressure tactics, more classy moves from car dealerships. Reserved a mach e, try to get in touch with a dealer. Immediately canceled and bought a Tesla. I might buy a mach e someday, but not from a ford dealership. Don't worry, our kids wont have to deal with them. They are the next blockbuster.
HAHA I love this response! I feel bad for the people employed at dealerships but I think the next generation will not know what dealerships are like you said. Good riddance to them!
nothing less high pressure than buying from Tesla :)
@@MrKlawUK Nice!
@@MrKlawUK Yes, the pressure from ordering online from the Tesla App is intense! In just a few short steps you must choose paint color, interior, wheels and range/performance. And the lack of pushy salespeople is a true let down when you go to pick up your vehicle.
The absolute worst is the audacity of Tesla to offer delivery AT YOUR HOME with complete paperwork. No Karen’s or Kevin’s trying to upsell you into an infinity maintenance package. No more Tesla’s for me!
They have Mach e on lots no big. Problem. Ev Dave got his in Nebraska
Dealer finance guy would not give you Ford Options plan because he’s obviously making a lot more from his own finance plan.
Exactly!! Of course they wouldn't want to do what the customer wants when it doesn't make them money... ugh.
Most dealers don't promote factory extended warranties because they follow the same rules as basic limited warranties they come with.
Warranty only covers manufacturer defects, poor workmanship or labor, and safety recalls.
Parts and labor service contracts cover more than factory warranties and are good nation wide at any service shop in most casses not just Ford shops.
Stealerships exist to separate you from your money. If they happen to provide some type of product or service for that money, that’s just a coincidence.
LOL so true!
Perfect description of every dealership I have ever experienced. This is why I don't do dealerships. For used cars, I use Carvana, etc. For new cars, Tesla only. I would gladly pay more to avoid dealerships.
Same! I used Carvana before and the experience is seemless. That's probably why its so popular
But I will buy a fully loaded Mustang Mach-E anyway. No more Tesla.
@@RichardJoashTan Sad for you.
@@RichardJoashTan You should watch a couple of recent Munro TH-cam videos. I am a 67 year old fossil, have had new Fords, Chevys and imports since 1974. I would love to own a Tesla, too expensive. Dealers have been a pain for my whole life.
@@mikemorgan4432 I'm not wealthy by any means since we are a single-income household of four, and I manage to pay for my Tesla each month. Maybe this will help you think about it more. Come up with a number in your head of what price you're willing to pay each month for any brand new car. Next, save all of your gas receipts for 1 month to find the true cost of gas you are buying per month. Add the number that you want to pay for your new car payment plus the cost of the gas that you are buying. I'm willing to bet that the total number is close to the cost of a new Tesla. My employer's office parking lot has free chargers for EV owners, so I don't even have to pay for charging. I see a lot of those free chargers in shopping mall parking lots too. No oil changes and rarely ever brake pads since regenerative braking slows the car most of the time. It's amazing and worth looking into. If you look at the total cost of the car, it can look expensive and overwhelming. But if you look at the cost per month, it looks more doable. Dreams do come true! Good luck!
Total different experience buying a Tesla, bought a Model 3 and it’s been a great experience and this is coming from a former mustang owner.
Nice! Yeah I heard its hit or miss with Tesla at quarters end based on the forums. But overall a better experience.
Tesla was delayed for model 3 when it came out. You can’t compare the tooo. Tesla changes prices all the time
@@markfitzpatrick6692 sure I can, I’ve bought a lot of new cars over the years and buying a Tesla was great no pushy sales / financing people no “I need to talk with the manager”. The price was the price, I have an order for the Cybertruck.
@@mongus451 Same. My wife and I test drove the Model Y at our local Tesla "dealership." The guy there basically gave us the car for an hour to test drive on our own. When we brought it back he explained the steps to order online and that was it. Delivery was just as simple "here's your car, let us know if there are any questions." Totally chill.
@@mongus451 Unfortunately People don't believe it until they have experienced it.
I used to spend 4-5 hours at a dealership for every vehicle I purchased, Tesla was a breeze - also have CTruck on order, can't wait to get rid of my second gas car on a trade in.
I knew the dealerships were bad but never thought they were THIS BAD... Ford are screwed. Tesla will take over.
Sorta. maybe. but definitely not. This is a one time thing based on everyone's experience. Tesla needs to make a profit (without selling EV credits or Bitcoin(?)) before they can take over.
@@GetEnergi They already do.
@@GetEnergi They are way ahead. Think.
@@GetEnergi Tesla has been profitable the last 7 quarters.
Ford has only been profitable 4 out of the last 7 quarters.
There’s a lot of misinformation floating around about Tesla so you always have to go to the source and look at actual figures. Tesla is profitable, otherwise the S&P wouldn’t have accepted them. They could have huge profits but they are pouring money into new factories, autonomy, solar/battery, mining, battery manufacturing, etc. They are building more factory capacity than they have now, by far. An innovation focused company can decide whether money goes into profits to impress shareholders or into innovation. That’s why most big tech didn’t make profits for years.
I'd rather get a root canal without anaesthesia than go into a dealership
HAHA
😒 I sold a few cars.
It’s annoying for us to. We have a ton of laws we have to follow!!!
@@equarg I hope you got out. For every ton of laws they have to follow, they have a ton of morals they don’t. It’s not necessarily the person but the machine. All water placed into a freezer eventually turns to ice.
@@jimk8520
Hey!!!
I have morals thank you very much!!!
@@equarg i’d bet your boss doesn’t…
Went down the same path. Slimey dealers ruin all. Ended up with a Tesla for my daily.
Nice! Yeah Tesla's are nice, just didn't fit my interest unfortunately.
I didn't have a great experience with my service advisor with Tesla
But I will buy a fully loaded Mustang Mach-E anyway.
@@palmbeachketoers6557 You should complain to the dealership
@@palmbeachketoers6557 Really? I just had my first experience with Tesla Service two weeks ago. Sensor was defective, I went in the app and reported the issue. They remotely diagnosed issue and scheduled a tech to drive to my apartment and install the sensor for free. Tech was friendly and was done in 30 minutes. Completely uneventful and the exact opposite of every experience I have ever had with any of my previous vehicles.
My wife and I were laughing through the entire video as we had a similar experience - we knew more about the car and features than the salesperson, we had to educate the dealership about how Ford Options worked and we had a negative experience on the way the finance guy presented the warranty and it became an uncomfortable situation. Ultimately, the car is absolutely fantastic and we easily moved on from the experience once we hit the road.
I feel the same! Some people said "I would just go with Tesla instead". Well I love the Mach-E and its my favorite car. I don't ever have to return to the dealership so it was inconvenient buying it but its once for the lifetime of the car. So I'm happy either way.
Me an my wife looking into one are they reliable?
@@luisnone6312 It's a Ford. It's not going to be very reliable.
Sounds like the finance guy was trying to steal your tax credit by pushing a lease on you. Good example of how the EV sales will make the dealership extinct.
I hope so!!!!
@@GetEnergi I still wonder if you didn't get a lease. You said it looked like a lease, but had a payoff at the end. Leases have a payoff at the end to keep the vehicle. Hopefully all the other specific Ford Options Plan stuff was also in there, making it clear it was not a lease.
Once the tax credits are gone cuz they are going away, than what? The tax credits won’t be there forever
Wow! After watching this video, there's is NO WAY I'd buy a Ford Mach E. I was considering it vs. a Tesla Model Y, but now I'm DEFINITELY going for the Model Y. Thanks!
No problem! This was a one time experience, very seldom among Mach-E owners but take this at face value. Neither car is perfect and Tesla has ordering issues as well. Its well documented on TH-cam also.
I would get the Tesla because of all super charger’
@@emersone863 Yeah if you need to supercharge all the time that's a good idea. I supercharge/fast charge in my Mach-E and have zero issues. Otherwise I charge 99% of the time at home.
We have a Y, no regrets.
@@GetEnergi can you describe in detail about tesla's order issue?
this all sounds like EVERY experience I have ever had when buying cars. I absolutely hate dealerships and their tactics.
Same!!
Thank you for making this video. I had the same experience trying to help my dad purchase a new Toyota. Dealerships are the worst!
Dealerships are the worst!!
I had a great experience. My local dealer was fine. Car arrived, no markups, nice people, no gimmicks. Washed, cleaned, called me back to see if I was happy with the sale. Easiest purchase I ever had. Westborough Ford. And my wife lives the car (red!)
That's awesome! I do hear this type of experience often. i wasn't so lucky.
Moral of the story: don't buy from a dealership, just go buy a tesla.
That's what i literally did yesterday. selling my lincoln navigator, i've got time from now till October on delivery. I'll maximize money offered.
Tesla's aren't for everyone though. I preordered the Model Y and unfortunately didn't like it so canceled that. I preordered the cybertruck because I want an EV truck. But hated that I only had one option back then and the cybertruck is uhm... unique, to say it nicely. But canceled that now that the Rivian R1T and Ford Lightning are coming out.
@@GetEnergi You should have watched a few Munro Videos, your Mach-3 is a stylish car but under the hood is horrible, I have owned news Fords, Chevys, and imports since 1974. I have the best luck with GM products. I would love to own a Tesla but they are too expensive for me at this time. Hoses, hoses and mores hoses, (See the Munro video), they will fail when you least expect. My 1979 Lincoln had many hoses, my 1991 Chevy truck has very few. My thoughts.
@@mikemorgan4432 They are not horrible, maybe not the best engineering, but a good EV nonetheless
Love my Tesla, but there are other fine options out there now
I've now gone through both ends of this spectrum; bought a new Chevy Bolt 1.5 years ago, and then just recently bought a Tesla. The difference between the two purchasing experiences is astounding.
Luckily with the Chevy I didn't have quite as rough an experience as you with your Ford, though still painful. Sales reps knew virtually nothing about the car. I literally had to leave the dealership 3 times before finally getting my way. And yeah, the random hidden fees were ridiculous.
There were a lot of fees I questioned, but my "lug nut story" was with a flashing brake light. They said the module was already installed on the car and I'd either have to pay the fee, or they could remove it the next day and I could come back. My response: "If I leave this dealership I'm not coming back - I'm not buying the car. So you can either waive the fee, remove the module right now, or lose the sale"... they waived the fee lol
The Tesla experience on the other hand... Super easy to take care of ordering and paperwork in account. At pickup, only a couple docs to sign (mostly for my trade-in). And the rep spent a good 15 min walking me through everything and answering questions before I left.
From what I heard from friends and such is the Tesla experience is great! Makes sense too because Elon hates car dealerships so he'd definitely want the experience to be easy as possible.
I'm excited to see what happens in the future, especially with all these EVs coming out, all these dealerships like Ford and GM will start moving to online sales because a personal dealership visit isn't needed anymore.
Based on all the comments I'm reading, the stealerships are the main issues. Like your brake light fee, that'd never happen if we chose out config online and just signed the papers online, but greedy salesman ruin everything.
@@GetEnergi Yeah Teslas definitely not perfect; I had my share of frustration during the process. Mostly around the wait (3+ months) and not getting a solid answer on delivery date. My estimated delivery ranged from end of April to Sept, and changed virtually daily.
I'm obviously a Tesla fan, but stoked for more EVs in general. Glad even after that experience you're loving your car! I honestly think the Mach-E is the best looking EV on the road right now. And as more traditional OEMs go electric, their dealers are definitely going to have to adapt or die!
@@mitchdroberts Sorry to hear they are moving that delivery date around. I'm sure it'll be here before quarter's end because Tesla wants to push out all deliveries by then.
I really like the look too and am looking forward to more EVs. I'd love to get a luxury EV like Jaguar or Audi... once the prices come down. lol.
Every one of those points is spot on. So much different than the Tesla delivery!
YEP! Glad its a one and done deal at least. Don't need to go back for service. Bye Dealership! HA
You’re right it’s so much different because the car actually works and it’s assembled correctly. All joking aside the delivery system itself of Tesla is superior I agree they just need to figure out the car part
@@_kademan_v6086 hm….I’ve had my Tesla almost 5 years and no issues.
@@seanz6586 that’s great very happy for you however, you can ignore most of the nightmare stories of other owners. I walked away from pick up after I got issues after issues that they could not resolve.
@@_kademan_v6086 Specifics? Most seem to be very happy with T cars even with some bad service/repair experiences.
I'll give you 5 stars, especially since I don't have to go through a finance guy to give it to you. Glad you finally have your car. I have the Model Y and the Mach E is the real contender for that vehicle. Too bad the new vehicle style is saddled with the old dealer style of buying cars.
Thank you!
Thanks for relating your experiences. Dealerships are the worst. Have had so many bad similar experiences. With Ford too. When we last bought a car from a Ford dealer, we were shopping around, and had a salesman get so angry for no reason he started throwing things on his desk and screaming at us. This was because we didn't want a trade offer on our current vehicle, so were coming back later in the week to buy. Dealerships need to go. Also: the reason the finance guy was so mad at you regarding the financing is they get commission on selling you financing. My guess is the commission is very low or non-existent for the new Ford Options plan. I don't know this for sure but would be willing to bet based on your experience.
Agreed, dealerships are a thing of the past now, they really need to go.
I had the same suspicion, a few other people chimed in about the finance guy and said the same thing. It makes sense but I'm the customer, he should do the paperwork that I want, not what makes him the most $.
@@GetEnergi But that's the point. The dealerships are NOT going to let Ford or GM sell EVs from the factory. They're going to go down swinging and take their companies with them.
I’m all about letting dealerships go the way of the dinosaurs. My only concern is- if I’m gonna pay that much money for a car, I really need to try it out first. Are dealerships the only place to do that?
I feel your pain, I had some heartaches when I was searching for a Mach E. Some dealers had bogus fees like $400 tint and paint protection plans that I didn’t want would not take them off the price of the vehicle. I was lucky enough to find a dealer that had zero fees and bought the car at MSRP plus tax, tag and title. I’m like you , I felt like I did all the work but it saved me money in the long run. Love the MME
me too!! this car is seriously paying for itself versus an ICE. Im absolutely obsessed with my car!
Hey All! Another comment I'm getting a lot is if this video pertains to reservation holders. NO, IT DOES NOT :) If you reserved the Mach-E, you are locked into that price and the dealership can't pull any "scams" on you. Your buying experience will have ZERO issues; when your Mach-E arrives, they'll just do the paperwork (10 minutes) and you'll be on your way. My experience was different because I was impatient. I was a reservation holder but didn't want to wait the 3 months to get the car delivered; mainly because my F-150 lease was up. So I went to local dealerships and found a Mach-E (I was SUPER lucky, this vehicles are rare to find). But because of my actions, the dealership had full control of the price and situation. This is the situation that my video expresses. Thanks again for all the comments and likes on this video! I'm glad I'm helping everyone out :)
I used to sell cars and now I am a car-hauler(trucker) that delivers cars to dealerships. Here are a couple rules:
1. NEVER use dealer financing. It all goes through the same banks you can just call yourself. If your rate is let’s say 7% the dealer adds anywhere from 3-15% or more on top of that. That’s where dealerships make their money. Use your own credit union(I seriously hope you use a credit union instead of a bank). If your credit union says no to your loan, then you don’t need it.
2. Salespeople don’t know anything about what they sell, and I can tell you from experience personality is everything, so salespeople really don’t need to know anything. They just want a paycheck(don’t we all?)
3. We are currently in a seller’s market. Not a buyer’s market. The only way to change that currently is if everyone stops buying cars and walks everywhere
4. Tesla by far has the best business model, especially with owning their own dealerships. This is why the salespeople at Tesla know what they are talking about. They work for the manufacture. With every other brand, salespeople work for the owner of the dealership. The only people that work for the manufactures are the reps that come around once a year to train salespeople in the features of the new products. The problem is every dealership has 1 or 2 salespeople that have all the customers. They don’t need to know the product because they already have all the repeat customers. Everyone else sticks around for a few months and then quits because selling cars really sucks. There is zero incentive for anybody to know their product in this business.
5. Mach-E is a sweet car, but they are made in Hermisillo Mexico and Tesla made in the USA. I still like the Mach-E better though. As someone who inspects cars for damage at the factory, I can tell u Tesla’s fit & finish is terrible. However so are half of Ford’s factories too. Dearborn and Hermosillo are their best factories. Chicago is the worst factory of all car manufacturers in the world. I’ll shut up now.
thanks for the insight!
I appreciate this video very much. I am just now starting the process after carefully reviewing my options with a lease coming to end soon. I know what to expect now.
Glad to help! Based on the forums I am one of the very few that had this issue. So chances are your purchase will be very smooth.
The Ford site shows inventory then I call dealer and they say they have it. I drive there and find out it is another customers car or a mannequin. This is absurd. They said they have no control regarding the ford site. I said why when I called sis you say you had it. This happened more than once. My older I3 has poor range but rather have poor range and a reliable car with a good dealer experience. I too am considering Tesla because of the ridiculous dealer experience.
Yeah that happened to me before, then I started googling about mannequins. I don't understand why they show them as available inventory when they aren't. Its very misleading, they probably do it just to get you in the door to sell you another car. Shady.
I miss my i3, but that range was a killer. Love my model 3.
The just want to get you in the door to change your mind about EV's, as they loose money for every EV Ford stealerships sell
Love my i3. The BMW Dealership is actually super competent.
Had this exact same issue when I was looking for a Bronco sport, tons of places SHOWED as having it, even would check online at their dealership, call them and verify. Then show up and get "oh we haven't had any on lot for like a month". Turned me off completely from even buying one
Thats EXACTLY why I went straight to the Tesla website, I ordered a Model Y performance, and 44 later the car was delivered. Zero bullshit/markups/scams. Dealerships are on their way to the grave, which by the way was carved by themselves.
Great honest review of buying experience. I’m surprised Ford has any customers at all with that purchase nightmare!
You should have give them a true honest review but I think your video will do that for them. It amazes me these dealers just want to deliberately rip their customers off with bogus charges and fees, ultimately just going to drive customers away.
Sit back, relax and just enjoy your Mach-E. 👍🏻
Thanks! Will do!
I'd rather root canal all my teeth than to buy a Ford and go through this hell. Buying a Tesla is the exact opposite of this entire video. Dealerships are the most sadistic experience. There's another video out now about the MACH-E phone key not working and the "fix" will brick the car. They can EV all the Ford models they want-they are not an EV company.
Everyone is slowing turning into an EV company so it'll change. Where one company shines, another doesn't.
@@GetEnergi You are a very kind and forgiving person.
@@seoultocebu Thanks!
I actually traded in my Ford for Tesla. Always had a bad experience at thr Ford service centers. Glad to end my relationship with Ford
Tesla is a software company as well. So you will get top notch software. These other companies will lack behind in software department for awhile.
Excellent video, thanks for the info!
Anytime! Thanks
Car dealerships have always been known for the “3 C’s”. “C your keys, C your car, C you later”.
for sure!
I’m so glad I found your video, I’m still excited to purchase my Mach E… but now I feel like ik what things to really look for or ask about. it definitely sounds far different than when I bought my X, so I hope by the time my Mach E is ready for pickup their process will be much smoother 😂
If you reserved it you will have zero issues. My video was about not reserving it.
Ugh, sorry to hear about your experience. That does sound frustrating.
My recent Mach E purchase that was completely painless. In fact, it was the fastest and easiest vehicle transaction I've had of the six cars I've ever purchased. I did put in an order for a Mach E in February after test driving one. My dealer was in contact with me the whole time whenever there was an update to the status, and then notified me when the car was delivered. Last week when I picked up my car, I was at the dealer for no more than two hours. At least one hour of that was used up by my contact who gave me a walk-through of the tech in the car so I could at least safely drive it home. Now, I'd watched a ton of videos about the car, so it was very familiar to me, but he did a great job filling in the details. The other hour was some waiting and the general contract signing. I did finance with a 36 month .9% plan, but no markup was even considered, and no pressure to get warranty whatsoever. I was completely surprised at how seamless it all was, and could not have been happier with the entire process.
That's great to hear! Yeah my experience is one in a million from what I'm hearing. Glad others aren't having my issues.
Which dealership if you don’t mind me asking?
At first I thought you said 9% interest rate, not 0.9% rate. I was going to say, no wonder they did not want to put the extras on, they are making a killing on the financing.
@@GetEnergi thanks for sharing this video with us, I would like to know if the reliable and practical!? I'm thinking to get one, I'm going to drive the car almost everyday for work and I would like to know your experience with the car overall!?
Thanks for sharing your experience! You did a wonderful job with all you had to deal with.
Thank you so much!
My Tesla Model 3 buying experience.
Received the bottom line price, MSRP, $1k delivery fee, tax
I financed through my credit union. At the end of the approval process, they handed me the check.
I drove around with a $60k check in my glovebox for 2 weeks.
On delivery day I checked in, signed my name twice on two pieces of paper, went to the car which had a big red bow on it and it was identified as my car.
Went over a couple of things with the associate, and driving home in about 45 minutes after I arrived.
I can't wait until next year when I get the CyberTruck!
nice!
Thanks for sharing your story. Just curious have you test drive/consider buying a Tesla before purchasing the Mach-e?
YEP! I am a HUGE Tesla fan mainly for the Model X and Model S. I test drove the Model Y and wasn't happy about the quality issues. I wasn't allowed to open the passenger door since it was so misaligned. Each company has their pros/cons.
I think your math and outrage is way off base. $4k for an extended warranty is a DEAL: it's literally just 4 sets of locking lug nuts, right?
LOLOLOL
OMG!!! I just got my Mach E GT Performance a week ago and the Dealership tried to mark the cost of the vehicle up 20k, I looked the Finance guy in the face and laughed!! I said "This has to be f * * * * * joke right" He walks away, my wife the calm one out of the both of us worked her magic, Because when he walked away I said to her you ready to go? She got up and walked over to them as I stayed seated, and worked out the deal, I still had to come outta pocket 3k but not the Ridiculous 20k Markup they tried to get me for. I 100% agree FORD your making yourself look really bad, and you really need to intervene with these dealerships!!
I absolutely hate these dealerships. Stuff like this gives Ford a bad rep
Thank you for this video!
Glad it was helpful!
I really appreciate this video as well, you're the ideal dream client for most automotive professionals.
HAHA for sure.
I actually went to the ford dealership to buy a Mach e. Was told I can’t get a test drive but will call me on a weekday or something, but I got to sit in it for a few minutes. The dealership never called. I went to a Tesla showroom at the local mall, and I like the Tesla better. I only wanted the Mach e because of the tax credit. It’s such a better car than the Mach e. The build quality must have improved bc mine was insanely well built.
yeah but most of them are shitty built that's why I haven't pull the trigger on tesla
Yeah...I know a ton of ppl that own teslas, and I've heard their complaints. I've only had my model y for less than two weeks. Way better built than my friend's model 3 he got 2 yrs ago. I had a ford explorer and it had electrical issues as well. At least I can say I actually looked at both cars and chose one. Most seem way too influenced by what ppl say on youtube.
You're so right! I'm getting so many comments on which one is better and they can only talk from watching TH-cam videos. LOL. I think all cars have their issues, minor or major, but just get the car you want. The Model Y didn't fit me well so I chose the Mach-E.
Our Model Y is perfect too. Beautiful. Just got it a month ago.
@@artmotocafela7874 I was hosting a party yesterday and gave a test drive for a few guys. They all wanted to convince their wives to get a tesla. Lol. Of course tesla is not a perfect car company but they are amazing cars. The mustang feels like a solid and good looking ev, but tesla transcends all cars imo. Maybe I'm in the honeymoon stage but I don't want to leave.
Hey, thank you for the video! You just taught me how to purchase a vehicle online and what to expect from sales and finance!
You're welcome. But trust me you won't have these issues. This was one in a million.
Thanks for sharing this experience. What a spectacular hassle.
For sure! Well worth it in the end though! I can't believe what a great vehicle this is.
Are you winning yet? You went through all that racket for a Mach-E? Go where you are treated the best. You are the customer after all. Thousand dollars for a locking lugnut? $900 discount after complaining about it? LOL. I don’t give a rat’s behind if the finance manager gets mad. I know I’m doing my job if he gets mad.
I'm 100% winning. HA. I have an EV that doesn't require going back to the dealership for maintenance or service. I had to get through the whole "stealership" experience one time for the life of the car. Now that its behind me I am extremely happy.
@@GetEnergi I’m not a Tesla fanboy. I own a Tesla but am also thinking about getting a Rivian. If you have any software issues with your Mach-E, please be careful and take it to a dealer that knows how to work on your vehicle. th-cam.com/video/sCqFFZmXiMA/w-d-xo.html
@@GetEnergi You ran the dealer gallant and survived.
I have owned 3 Fords over the years. Never again. Have owned my Tesla Model S for almost 5 years and over 64k miles and no issues. Been a fantastic car. Ordered online and they delivered to my house!
ok you lost me at 64k with no issues. don't believe that
Congrats!
I have a 2015 model s 85d. So far my maintenance cost is 2 bottles of windshield washer fluid and air in the tires. The 12v battery had to be replaced but was covered under warranty and mobile service came to my house. I've never seen any other company cover 12v battery.
@@jm100368 Because you don't own a Tesla.
@@j.kevinmcnary9561 it’s because I do own a Tesla
Excellent video! I learn a lot from it!
Thank you!
Great video. Thanks for sharing your experience!
thanks!
Thanks so much for sharing. I bought a Nissan LEAF in 2011 and looks like things haven't changed much. Dealerships are just as scummy as ever. Wait until you book service. They'll ask if you want the usual oil and filter....
LOLOL, "can you put 5w-30 in?" Good luck trying to find the inlet. HA.
Had a terrible experience with my Mach E purchase, mostly due to an incompetent/lazy finance guy. I wanted the Ford Options and they didn't know what to do. I had to tell them the terms of the deal. Gave the dealer 1 star because it couldn't be zero. Great car though.
Yep!! I feel your pain. The worst part is they don't care to learn the Ford Options plan because they are just lazy. I feel like its the best option for this vehicle but we have to teach THEM how it works, that's sad. Glad I have my car now and never have to go back to a dealership.
@@GetEnergi I'm willing to bet they do know about the Ford Option Plan. They just want to make it more difficult and hope the customer will change their minds because they don't get much or any commission for using the Option Plan.
In the past 15 years, I only buy a
cars through a local fleet broker. You pay 500 ~ 600 documentation fee and he will deliver the car to the place you assigned within 30 miles. No need to go to dealership. I still remembered the experience I went to a Toyota dealership 18 years ago. That was a nightmare.
Hey, great video! I know exactly the feeling when dealing with a scumbag dealership, I’ve been in your situation in multiple dealerships and it’s not a great experience, it’s unfortunate and exhausting! You should send this video to Ford HQ, they really need to see what is representing them.
Ford is aware but since dealerships are "separate", they can't do much.
Thanks for sharing hopefully I get to pick up my new Mach-E on Monday. But I’m going through the same thing With the dealership not knowing anything about the car or the finance option. Fortunately I found a great salesman at Ford but they didn’t have what I wanted. So he low-key sent me to another dealership. But he worked with me until 10 o’clock at night to figure out and understand what I was trying to explain to him. So hopefully Monday evening pans out, fingers crossed‼️great video.
Congrats!!! You'll love the vehicle, and you won't ever have to go back for maintenance/service. It'll take Ford some time to figure out the car and the Ford Options plan since they are so new. But the car is so worth it!
@@GetEnergi Ford recommends bringing in the Mach E every 10k miles to inspect the cooling system. Read the owners manual.
Good luck! 🍀 😉
Your patience is gold!
I hear that a lot. lol
Very interesting, thanks. The dealership model really is something from a different world.
for sure! hopefully it goes away.
Can't believe this guy actually bought the car and didn't walk out without it.
I absolutely love this car! So worth is honestly.
@@GetEnergi .... predict the Mach E will join BMW as the most buyers' remorse vehicle in the country. Dogs bark, should have been named "Spot." Try charging it on a road trip? Try solving the fluid leak problems? Try getting it fixed when it breaks? Don't park it indoors? Rust-O-matic?
Great car highlighting negatives of legacy car experience. Nice vid. Enjoy the car!
Thanks!!
I wanted to test drive the mach-e, the first dealership I went to told me I could take a look at the car but couldn't drive it because it was raining that morning. I was surprised by that because that same morning before I went to ford I test drove both the Model 3 and Y in the rain. The representative from Tesla didn't seem to have any issues handing me the key cards and let me take both vehicles on the road for an hour each. The following weekend I went to a different ford dealership, I figured maybe I'll have a better experience there. I was told to " wait, a sales person will be with you shortly". After waiting for about 25 minutes or so with no sale person in sight, I left went home and order a Tesla Model Y.
I had the opposite experience. It was like pulling teeth to get a Model Y test drive. They kept cancelling because the car was unavailable or it was brought in to have issues fixed. Finally after 3 reschedules I was able to get a test drive. That's the video I posted. With Ford, I went to 3 dealerships, they handed me the keys and I took 2 hour test drives. All 3 dealers were super cool with me just taking it out without them going with. I went to 3 of them because I was so excited driving it, I felt weird going back to the dealer to ask for another go. HAHA.
@@GetEnergi Wow. I'm surprised to hear that. a drove the Tesla multiple times. after a place my order. Every time I called it was alway come on right over. I even took a friend with me and we both got to take a vehicle out and he wasn't even scheduled to be there. I really wanted to drive the ford because I didn't just want to get a Tesla because that's what everyone else was doing. I like to think for myself not just blindly follow what others are doing.
I did went back to ford a third time a was able to take the car out for 15 minutes, however the people were rude and the manager yelled at me because they were about to close (it was Father's Day) and I was taking too long checking out the car. my experience with Tesla so far has been great.
Thank you so much for this
Absolutely!
I was talking with someone about mice and rats, and he remarked that, unlike most animals, at least city mice and rats don't appear to have any claims to positive ecological roles; they appear to be parasites in every sense of the word.
I think of dealerships as the mice and rats of the economy; they serve no purpose whatsoever; they are entirely parasitical entities kept alive by legal protections of dubious historical origin.
Great analogy and I agree with you.
That's awesome information you gave in this video, A huge misconception with ev's is, zero maintenance for an electric car, lots of things go bad with electric cars, and when those components go bad they can remain a mystery for months, you have all the electronic components, the electric motors, but you also have all of the same mechanical components as a regular car, the only difference is you don't have a gas engine and you don't have a transmission...
True but the engine and trans make up the bulk of the roughly 10k parts in a car.
@@GetEnergi I love EV's, always have but I also have a lot of experience with tesla, I can literally give you a list of about $9,000 in repairs that I have done in the last year to my car alone, and I did all the work myself, what a gas car need repairs like that, 90% of them yes.. To clarify I love electric cars, I wanted to start an electric car company myself like 14 years ago, but all the white curtain marketing by a certain person just makes me cringe, the cars are great, but it's weird how nobody knows anything about vehicles and the companies are very misleading, there are also countless design flaws for instance, if you develop an oil leak in the gearbox of a Tesla, there is absolutely no sensor or no way for you to know that the oil has leaked out until the gearbox seezes up or the bearings are shot, I have another TH-cam channel where I'm going to post all of my overhaul videos when I completely tore my car apart.. but yeah they are just cars like any other car they have all the same parts that go bad even more... Everyone will see in time. When I post those videos very soon on my other channel I will try to remember to come here and share a link, seems like you're into Tesla's so you are really appreciate them.
Yeah EVs will have issues like any car. I think it'll take a long time to perfect them. And yes send a link when the video is ready! It'll be interesting to see.
This is blatant misinformation. Ev's don't have the following
- engine
- transmission
- fuel pump
- alternator
- pulley system attached to engine
- catalytic converter or exhaust system
- OIL system anywhere near that of an ICE vehicle
and many more
@@Saleenrulz huh? EVs don't have the items you listed, I specifically say that in the video...
The minute I was hearing "over MSRP" during our car buying journey I just hung up. I don't care what the figure is, over MSRP is an automatic no for me dealership hacks.
In other news, we are very much enjoying our new Tesla Model Y 😏.
Same!!
The Tesla has much better engineering
Thank you for sharing your story. We ordered a MY in early May, still waiting, and I've been pretty frustrated with the estimated delivery date moving around so much. It has made it hard to plan for events like an upcoming wedding and such because we only have one car and need to sell it soon, this week actually, to lock in our value. We've made a plan to get by until the end of sept where our current EDD is at as a start. I've gotten upset at the stress of trying to figure it all out a few times but after hearing what you've had to go through with ford O.O . Thank you for sharing your story because its given perspective to me about the stress we've gone through. Glad to hear that you love your new EV though!
Thanks! Yeah each brand has their issues.
Thank you for making this video, Thank you. !!!!! Hope the Mach e brings you no problems and great experience.
Thanks!!
Thank you for this video. Dealers will go out of business soon.
Hope so!
I wish, but unfortunately, they probably won't.
@@biz4twobiz463 They will because Tesla is taking over.
So without a dealership how do you expect to buy a new vehicle? Manufacturers have no interest in selling directly to the public, too much work.
Even if manufacturers did sell directly to the public there would still be sales people, delivery people, financing people, delivery centers, etc.
The demise of the franchised dealer model would eliminate competition. Less competition always means higher prices.
Anyone loving the Tesla model can achieve it at any car dealership. Just agree to pay the asking price.
@@jerrylundegaard2592 Wrong.
Wow! My Model 3 purchase was so much easier, smoother and... straightforward!
That's great!!
@@GetEnergi Funny thing is - before I ordered Model 3 (in March of this year - 2021), I actually tried to look at Mach-E, but NO dealerships around me had one available even for a quick test drive.
Me too! Ordered my model 3 from my phone in 2019. 2 weeks later it was delivered to my home. Signed paperwork in 5 minutes and delivery guy showed me car basics and he took off in an Uber back to Tesla delivery center. Best car buying experience EVER! Car has been maintenance free and sooo fun to drive! Will probably be replacing other car soon and after watching this I am gonna let my spouse deal with this since he likes the mach e
You should have pulled out your phone while you were there, ordered your Tesla, Ans said to him see “this is how easy it should be”. Tesla a better car anyway.
Thanks for this video..I made tons of mistakes when I bought my first car
Same!! I thought the dealership was on my side, HA.
Wow, you are a freaking hero man. When I moved to the states and had to buy my first car, I fell for all the scummy fees and finance tactics. Wish I had your knowledge back then. You did a great job. Hoping to get a premium space white soon, AWD long range like you. A cluster is so important, shame Tesla only add them to the super expensive models.
Thanks! Yeah the cluster is very important, I love that the Mach-E has it. You'll love the car!
Lmao. I walked into the dealer and said. Hey. I want to drive that white Mach E. Took the test drive and Drove the car home in less than 2 hours. Was literally the best and easiest car buying experience ive ever had.
Great to hear! My experience was one in a million, i was very unlucky with the POS dealership.
I had the same experience with the $4000 warranty. The finance guy sold that to me based on my fear of the battery going bad. Because I found your video today I marched back in to the dealership and asked for a refund and I got it in like 5 minutes.
I'm happy to hear that! Glad I was able to save you money. The warranty really isn't needed. Ford had to have a highly competitive warranty because Tesla and Rivian have great ones. So we are covered for a very long time. Also, I dug deep into this battery (new video in the works about this) and its made by LG and they use these batteries in many different EVs with no issues. Plus Tesla is using this exact battery in their Model Y's now instead of Panasonic so that speaks volume!
Thank you so much. You put together is story very well. I was on the fence between a mach e and model Y. Because of your video I just ordered a Model Y. The whole process took 10 mins and all took place on my couch. Your awesome: thank you
No problem!
Thanks. This video convinced me that I need to buy a Tesla. Because NO ONE at the dealership was looking out for you. Not even the sales rep. She was concerned about her commission. She had little to no knowledge of a product they knew would be sold on their lot. And the whole markup and hidden fees BS should have raised your spidy senses and sent you running.
People are waking up to the traditional dealership model and it's dead. People are paying way more for cars than what they're worth and it's worse because of the immediate depreciation.
Buy a Tesla or a car completely online and avoid the sales tactics, lies, incompetence and overall laziness of those trying to separate you from your hard earned money.
I agree and also don't on some things. Just because Tesla is the only one that doesn't have dealerships doesn't make it a good car. I am a huge tesla fan but am severely disappointed with the Model Y. I had to cancel my reservation because of all the quality issues. But each brand has their pros/cons.
Hello Get Energi, I wanted to give update on my experience with two dealerships... Not until your video did I realize how much trouble Ford and other legacy auto manufacturers are in due to, for one, their outdated dealership model. In a nut shell Ford and its dealers are taking FULL advantage of the $7500 tax credit, supply shortages, and demand for the Mach E. The dealer I leased my last two Explorers from told me with a smile, "we have the car you want, come sign the papers before it's gone, its $5,000 over sticker". The second dealer same deal, like the mafia "it's minimum $5,000 over sticker take it or leave it!"... These legacy manufactures/dealers are in such bad financial shape, that they must double down on their predatory practices (vicious cycle). I'm awake to them now and will not be a victim of. If Ford/Dealers were not trying to take advantage, under a lease/Options plan, they would be taking the $7500 off the top. IE $50,000 - $7500 lease based off $42,500.... Ford if you paying attention, when current lease is up, Tesla will be getting my business.... Once again great informational video, you saved me a lot of $$$$$.
Yeah dealerships are hurting and are on their way out!!
Rivian and Lucid are the same. I hate dealerships.
No they are far from hurting lol
Awsome video.
Thanks!
Thanks for the great video! How’s the stereo in your opinion?
Absolutely amazing! The bass is ridiculously good.
@@GetEnergi thanks very much for the response!
Great video man.
I Appreciate it!
Reason #1 i bought a tesla. No haggle with the finance guy. Ford definitely has to address that all. Great video.
Thanks!
My current Explorer lease is up soon, and I want to lease this car.... I have been calling dealerships and they're clueless about this car not to mention how the federal tax credits work under a lease. I sold solar systems for 5 years and very familiar under purchase and lease situations. Repeatedly I ask under lease does the $7500 come off the car price, cause the lessor collects the $7500, I get the same answer "call your tax professional".... Ford, I hope you're paying attention, watching these videos and taking action, cause this video pushed me closer to a Tesla...
Yea my F150 lease was up and I had a bunch of equity so I bought it and sold it asap. I suggest staying away from the lease, you lose the $7500 credit because its not in your name. Ford does give you $2500 off MSRP but its not worth it. In Colorado I'm getting the $7500 federal plus $2500 from state. I'd suggest to do the Ford Options plan. Its a lease hybrid so you'll get the full tax credit but still have the same term contract. Mine's 48 months and I have a $20k "balloon" payment at the end. I can either give back the Mach-E or finance the $20k. This reassured me that if this was ever a lemon, I can just give it back with no strings attached. But if i continue to like it I can finance the last $20k. Plus Ford Options gives you a great interest rate! I did the math too, going Ford OPtions plan for 48 months then financing the $20k versus just financing for 6 years, it came out to within $500 so WELL worth it for me. I'm planning a video on this soon since Ford doesn't do a good job in explaining the Ford Options plan.
@@GetEnergi So under the Ford Options plan I get federal tax credit?
@@GetEnergi My thoughts are lease and let Ford get the tax credit, as long as it comes off the cost dropping the monthly... If I can get into this car for $500 a month I'm good, I have solar, all local driving and will save $300+ per month in gas... a $700 monthly lease negates the gas savings.... Thoughts?
@@Mrfall5038 I agree, also depends on the model you want. For my model, Extended Range, AWD, premium, With zero money down you'll be in the 700s with Ford Options or financing. But you'll get tax credit at the end of the year. Leasing will net you a lower monthly but I'm not exactly sure how much. Maybe 600s? Personally, I'm taking the higher monthly payment in the 700s, using the $10k tax credit at the end of the year to pay off a debt which will save me $200 a month. So technically the Mach-E is costing me $500 per month.
@@Mrfall5038 Absolutely! 100% since the loan is under your name. Its basically a hybrid of leasing and finance. You get the term limit of a lease but the ownership is in your name for the tax credit.
I'm blown away at how anyone would still be interested in this car. After the endless charging failure experiences. How ford dealerships have 0 knowledge for maintenance. And finally Sandy Monro did a teardown of the thermal cooling system and found a disaster.
Oy, I've heard this fake comment a lot. So here it goes. Charging failure isn't an issue. That's been fixed a very long time ago, people making YT videos about it are trying to get views. Second there's no maintenance on EVs. Sandy's video is actually clickbait. I like the guy but every auto engineer (like me) knows the best thermal cooling system is one with hoses. Super cheap, easy to replace and extremely reliable. That's why EVERY SINGLE CAR in the world uses hoses. LOL. Except Tesla who uses the octavalve. If my hose breaks, I buy one for $10 at autozone and I'm on my way. If the octavalve breaks, I wait a very very long time for it to come in and spend a thousand for one part. This is the exact reason every single car manufacturer still uses hoses...
@@GetEnergi no maintenance lol ok
You are spot on in everything you said. Your experience mirrors mine. I asked about the free charging I get and how it works and no one could tell me what to do in order to get it; I figured it out but jeez!
Impossible to change the dealer experience. They are independent business that know ev vehicles have lower service requirements.
Yep! Hopefully Ford can just "skip" over the dealerships. haha.
@@GetEnergi They can't. They would need to buy them out. I heard that they did offer to buy out some dealerships that didn't want to deal in EVs. The dealership laws in pretty much every state protect them and it will be very difficult for Ford to get rid of them.
I'm completely confused why you would buy such an ugly vehicle in the first place. More importantly, why buy a car that doesn't test higher in safety than Tesla? That seems really irresponsible.
At 18:25 you are literally giving me flashbacks to buying from dealerships. Pure torture.
They removed $1,900 and then tried to add $2,000 in maintenance package that probably did not cover the most expensive maintenance needed. This is getting scary.
31:15 good cop, bad cop. Classic.
LOL your comment is subjective. That's like saying the Camaro is ugly when you are a mustang fan. Same safety rating as Tesla!! Which is awesome. Super responsible.
@@GetEnergi Tesla's have least chance of injury. Safety rating only goes so high, while NHTSA chance of injury is a numerical value. Tesla has the best safety of any vehicle ever produced.
Good job explaining.
Glad it was helpful!
Thanks for giving me things to look out for
Any time!
I really appreciated this video. I haven’t bought a car in 10 years and I’m really dreading the finance process because I’m going to be declining everything like you did.
This is my last car until dealerships are gone. HA. If that'll ever happen. I'm just tired of dealerships.
Then buy a Tesla.
I can't believe you had to deal with so much BS to buy a Mach E. I wanted an EV for a while and finally decided to buy a Tesla. It took 30 mins online to do all the financing and set it up. As soon as my Model 3 was manufactured I got my vin and delivery date. The delivery date updated daily, shifting to an earlier date as time went by. When I arrived to get my vehicle I showed up and unlocked the car with the app, and signed the papers that were sitting inside. I left the papers in a drop box and left. Hearing your story is super cringe. I can't believe some dealers sell any cars. For used I would only go to Carmax and new whoever does the online stuff like my Tesla experience. I'm glad to hear you love the Mach E, because it made the horrible buying process all worth it.
Yes, it was WELL worth it to me. This vehicle is dang near perfect. HA. Its a one and done deal anyways, I won't have to go back to the dealership thankfully.
Thanks for the video. I have a Y (that I love), but I'm looking to replace my wife's X3. Are software updates done over the internet or do you have to bring the car in?
100% over the air! I've had 3 updates so far. I've had zero issues with this car so far.
Great video thanks for sharing! I am and am not surprised by your dealership experience! I just bought a Tesla Model 3 LR and, though pricey, really appreciated (for the most part) the online buying experience, no haggling, and smooth delivery - it was like buying an iPhone. I love the car. Your experience with the Finance guy was exactly like my experience with my last car - a Mazda 3 - which I bought in 2010! All these years later and things have not changed - amazing. I will say my wife had a much better experience at a GMC dealer last year when leasing an SUV. The Ford looks like a great EV - glad you are enjoying it. Good luck!
Ya i really think it comes down to if the dealership is a crappy one or not.
You should check out the Munro Live channel and watch his teardown of the Mach E cooling/thermal management system. A real eye opener.
I've been an automotive test engineer for awhile now. These tubes are absolutely no issue. Reliable and cheap. When one breaks (if it does), go to autozone with $10 and top off the coolant. If an Octavalve breaks... oh boy. I'm all for simplicity but new models should never have all new tech, that's a standard practice. Too many variables that could go wrong. Go the reliable route then slowly implement changes after the reliability factor has been established.
@@GetEnergi Was with you till this statement
Ford reliable route ?
From an engineering standpoint ?
@@db-mp2of I’m with you. This won’t age well
@@GetEnergi Do they use the same coolant that ICE cars use for the radiator? I think these are different. Sandy is an Automotive engineer as well and he seems to think all those hoses are just additional points of failure for leaks. I would imagine that the car has several valves that could go bad as well. Tesla does have a problem that they are so busy manufacturing cars that they can't produce a decent inventory of spare parts that people can buy to fix their cars.
Yea the mach E is definitely all over the place when it comes to engineering compared to the Tesla model y. You can't put a bigger motor and say you have more range, everything is factor the biggest is weight reduction, Ford needs to do their homework and not rushed vehicles and not let the consumer be the Guinea pig thanks ford!
What happens when the lightning comes in to dealerships?
This will be a MAJOR turning point with Ford and their dealerships, I believe at least. The F150 is their best selling vehicle and something will need to change with these dealerships.
Im getting my F150 lighting platinum with a 3 year lease as soon as they call my number up! and they can keep all ghat extra BS
Great video. Just liked and subscribed.
Thanks for the sub!
Ran across your video and smiled most of the way through it. Like you, I knew a lot more about the car than the staff. I had to establish a personal relationship with three different people before I could buy the car. In negotiations, they pulled that trick where they let me walk out on their best deal ($750 short of what I wanted), and then called me half an hour later to say okay, come back.
But at least they were honest, compared to your people. Except for saying no to what I wanted to pay, they didn't lie about anything.
'23 GT PE
Great video with great information. I just ordered a GT last month and found it strange that I had to go through a dealer nearly entirely for a supposed online buying experience. Did not know about the Ford options stuff. Dealer offered me a lease where I get an additional 2,500 off. Probably at the cost of the 7,500 rebate. Gotta look the options plan up and send it to my salesman so he knows what I want/expect. Had a similar experience with my salesman. Great guy, but I knew way more about the car than he did. I believe they'll know a lot more about the lightening when it drops (cause, F-150). I'm reading a lot of dealers are just not taking this car seriously. Ford better do some educating to get some dealer buy in. People should not be more enthused to buy them than the dealers are at selling them.
Thanks! Yes they offer the 2500 since the lease doesn't qualify for the 7500 tax rebate. Personally i ran all the numbers and the ford options plan is the way to go if u want a lease option. It opens up the 7500 credit plus you get lower payments. Best of both worlds. And you can finance the balloon payment at the end.
I hate that we have to buy them thru the dealer too. Even though i technically bought it online, went in and signed the paperwork on an iPad. I could've done that at home. Hah. But this is Ford's first true EV so they are trying to utilize online sales and their dealerships. It'll get better in the future especially with the Lightning coming out. Salesman will have to learn about this new F150 since it's their best selling vehicle. Congrats on the GT too!! I was heavily contemplating selling my premium and getting the GT.
Used to sell Fords years ago; dealerships are con games. Lie, cheat, whatever…”service” department was where much of the profit came from.
But watch Munro Live about the Mickey Mouse “engineering” of the Mexican Mustang… what a hurry-up job! “Gotta compete with Tesla…” Tesla is probably 5 years ahead of any other car company in producing electric cars.
I'm glad a salesperson chimed in! thanks for that, i agree they are deceptive. As far as the cooling system. Its actually the best around based on an engineering POV. You NEVER want to use a new technology on a new vehicle. Hoses are cheap and reliable. If they go out after 200k miles, go to Autozone with $10 and fix it quickly. If an octavalve goes out... oh boy...
i am an attorney. i have purchased 4 new vehicles in the last 4 years. these are not replacements - i just added additional vehicles. before i went to the dealership, i researched what the MSRP was for the vehicles and then told the dealer i would only pay a maximum of $500 over "invoice" - and i wanted to see the actual invoice. at the moment i encountered a problem, i simply said "i am going to purchase this vehicle on my terms or i will go to another dealer." that usually solved the problem. on one vehicle, there was an "exchange" agreement on switching out the wheels (my RAM pickup) and i wrote the "terms" of that agreement myself on the sales contract and had the salesman initial it. on another vehicle, when it came to picking up the vehicle, there was an attempt to add a surprise fee. i told the Sales Manager that i would not pay anything extra and that we could "do this deal the easy way, or the hard way. if you insist on this fee, i will sue your dealership and i will make sure that this deal costs your dealership the most money in your entire history." that speech also eliminated the surprise fee. i don't like to play the "i'm an asshole lawyer and i'm going to ruin your life" game very often - but sometimes i have no choice.
oh dang, I definitely need to hire you next time I buy a car! Glad they removed that fee for you. These fees are bogus.
@@GetEnergi LOL! sometimes my "negotiating skills" cause people to "hate lawyers."
Your definitely the type of lawyer who plays that card every chance you get
@@wilhathaway1987 how would you know the behavior of a complete stranger? i only resort to the "ball bat in the face lawyer behavior" when there is no other way to solve the problem. but i will share this thought with you Mr. Hathaway. in my 28 years of active practice, i met a lot of people who didn't like lawyers and always had something negative or insulting to say about them. ironically, the attitude of these "lawyer haters" always changed the minute THEY needed a lawyer for something.
your experience has great insight to obtaining a ev without the headache and what to look out for
For sure!
I just picked up one (AWD, Extended Range, Premium) yesterday. I called over 15 dealers with $3,000 to $15,000 markups. I found a dealer who sold me someone else's order who was ghosting them. I got it for MSRP plus $85 doc fee. Love the car!
Love hearing this! Its such a great car! Enjoy!
@@GetEnergi Thanks! You as well.
Dealerships are the worst!! Tesla makes it so easy… I don’t ever want to step foot in a dealership again.
Yes they are the worst. They are owned by people in your community. Hire people in your community. Give back to the community. Also because dealers compete with one another can negotiate a better deal. Also have more locations so can service you better. Your right dealers suck. How you buy a car is up to you but if you like to pay full list for your car on your phone. Plus what bonehead buys a car without driving it. Plus have fewer locations for service. Buy from a big company who gives nothing back to the community. Buy a Tesla.
@@bikingD ok
@@81MercTurbo good to see you care about the community.
@@bikingD you must own/work for a dealership
@@81MercTurbo Not at all. 30 years ago I did a co op course for business with a Chrysler dealership.( Example of community involvement) Then after at the time I became the youngest Manager at a Chrysler dealer in Canada . Stayed in the business for about 5 to 6 years and loved it besides the hours. Will tell you this the dealer sponsored local kids sports, involved in community events. The city I worked in also had 3 Chrysler dealers with different owners and between them alone hired about 200 people. Never mind other brands. Salespeople, admin, service, managers. Etc. It gave customers 3 places to shop. Made competition so the client got the best deal. Give them choice on service. Give them better selection. So many reasons dealers are good. A big company owning a location means no community involvement. Means the money is leaving the community. Means that you will have less locations to service at less selection and have to drive farther to get to select locations. Can't shop as strong for a better deal if you like a make if only 1 location owned by the manufacturer. Just because this guy dealt with a bad dealer that don't mean anything. In fact being a dealer vs a manufacturer location if didn't like it he should have just drove down the road to the next dealer instead of complaining on You Tube. That was his prerogative no one forced him to buy a car there.
I agree, the buying experience was the worst part of the process...they know nothing about this car at either the sales or service levels...they missed 3 promised delivery dates. I love the car itself but post purchase service is not there. I waited 17 months between the reservation and the delivery. Deming said "Every problem is a training problem..." and that has certainly been true in spades in this whole experience. Incidentally, had the exact opposite experience with buying the BMW i3 (at a lower price...new) in 2015 where both sales and service knew the car inside and out. Get the dealers in line (trained) or eliminate them...or consolidate all EV activities in a new dealer chain built on the needs and realities of the EV world.
Agreed. I wonder if BMW gives commission on sales of the i3? That's the biggest issue with the Mach-E because the sales team doesn't give commission so they don't have an incentive to learn about this vehicle. But its also a double edged sword because if they get commission, they might be even worse with the markups.
That was interesting and informative.
Thanks!