hi, I've just bought the brew thru and I'm curious as to how I keep the base connected during the movement from counter top to mug using the metal insert .. my trials so far are that I pick it up and the base sits on the counter and the springs come out!! I must be missing something when I disassembled to wash everything..... your help is greatly appreciated
Hi Citizen, In response to both of your comments please can you get in touch with us at hello@baristaandco.com and we'll help you assemble the Brew Thru correctly, like you guessed this is simply because the silicone stopper (inside the metal filter basket) hasn't been fitted correctly with the base and your problem can be resolved easily. Thanks
hi, I've just bought the brew thru and I'm curious as to how I keep the base connected during the movement from counter top to mug using the metal insert .. my trials so far are that I pick it up and the base sits on the counter and the springs come out!!
I must be missing something when I disassembled to wash everything..... your help is greatly appreciated
Hi Citizen,
In response to both of your comments please can you get in touch with us at hello@baristaandco.com and we'll help you assemble the Brew Thru correctly, like you guessed this is simply because the silicone stopper (inside the metal filter basket) hasn't been fitted correctly with the base and your problem can be resolved easily.
Thanks
Hi, can I use a regular V60 filter?
Hi Yara,
Yes, this product can be used with a regular V60 filter.