[LG Refrigerators] Understanding Noises From An LG Refrigerator
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- เผยแพร่เมื่อ 29 ส.ค. 2024
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Why do you have background music when demonstrating sounds?
Hi, ira. I’m sorry to hear you're having this issue, and I’d like to see if we can assist. Please contact LG Customer Support by direct message via Twitter ( @LGUSSupport ) or Facebook Messenger ( facebook.com/LGUSA/ ), and include your contact details, the model & serial numbers, and a detailed description of the issue. ^Chad
Extremely good point!
I hope "Chad" is no longer on the social media team and the new guy can have a good laugh at how useless and out of place this comment was
@@LGUSASupportwtf
Yes very good point, why do you have a background music when you demonstrating sound and noises?
It was hard to make a difference between noises when you were playing it, I have a side-by-side LG and it has a humming (bass) noise really loud I can't sleep with that I have to turn off the refrigerator every night.
Due to loud background music the actual sounds for which the video is made are difficult to understand
Hi! We really appreciate the feedback; the sounds used in the video were used to demonstrate what to listen for, but we definitely hear what you mean. Please be sure to send us your thoughts with the link below, we're always learning and growing, so feedback like this is extremely helpful! www.lg.com/us/support/email-to-president?fbclid=IwAR2sY527SQgfxSrrT6ReHIIGU0jDEm-xHrHskOFyrcPrWWCY9Q67Etr_NQI ^Ian
I like how they totally dismissed any irregular sounds like the one my 1 week old fridge is making.
Thanks LG!
Hello, there. Thank you for sharing your feedback! It’s great to see that you’ve explored the helpful resources provided by LG. While it’s true that some refrigerator noises can be quite puzzling, rest assured that many of them are actually normal and expected.
Remember, your brand-new fridge is still getting acquainted with its surroundings! If you ever have specific concerns about your refrigerator’s sounds, don’t hesitate to reach out to us on Facebook or X via @LGUSSupport-we’re here to help! ^Sam
@@LGUSASupport th-cam.com/video/0-hnN9ZjyQE/w-d-xo.htmlsi=zOdh0cmLeRzdv70_
Was this ever settled?
Hi there. If you are experiencing any difficulties with your LG unit, we kindly request you to send us a private message. We assure you that our team will promptly address your concerns. Thank you for choosing our services.
-Renzo.
I pulled out my entire fridge thinking maybe a rat was behind it 😂 I should’ve started by watching this video lmaooo
Hey, Rachael! We're glad to have the video up for you to investigate. Having a functional refrigerator is important to your daily life, and we want to ensure that you are getting the best out of it. Should you ever have any questions or concerns, please feel free to reach out to us. Have a great rest of your day! ~Anthony
I have owned my lg LFCS27596s for 6 months and after Thanksgiving it started to make really loud consistent noise called the warranty for maintenance he thought I was standing by an ac unit outside when I told him it was the fridge the temp was still reading 34 but everything thing felt hot so I used a thermometer and it read 60 and then the code ff came on and freezer went out. Repair guy coming on Wednesday what a disaster not to mention I had insulin in the refrigerator that needed to be cool just frustrated with the cost and reliability
Hi, Neil. I’m sorry to hear you're having this issue, and I’d like to see if we can assist. Please contact LG Customer Support by direct message via Twitter ( @LGUSSupport ) or Facebook Messenger ( facebook.com/LGUSA/ ), and include your contact details, the model & serial numbers, and a detailed description of the issue.^Angel
*Fridges have become torture machine ,I've just bought a new whirlpool it's making me crazy,I'm going back to my old fridge,it's been working for 20 years with zero problem.*
Hi there, we bought LG fridge a month ago. First freezer wasn't working so it got replaced. I'm just wondering is it normal for a compressor whooshing fan noise all the time 24/7?
I just bought one and mine does this. Also I can hear the compressor running a lot too. I read a lot of reviews that said very quiet or no noise at all but that is not true.
How often should we hear the compressor noise and how long should it last? Is it normal to hear it from up to 30 feet away if TV is off and rooms are quiet?
Hi, Brenda. I’m sorry to hear you're having this issue, and I’d like to see if we can assist. Please contact LG Customer Support by direct message via Twitter ( @LGUSSupport ) or Facebook Messenger ( facebook.com/LGUSA/ ), and include your contact details, the model & serial numbers, and a detailed description of the issue. ^Chad
same here , is it normal ?
@@LGUSASupport just seeing your reply. The whole refrigerator "died" in October, the day before hurricane so we were without a unit for 2 weeks due to delivery delays.
@@LGUSASupport what a useless response
Background music is annoying as I tried to listen to the fridge sounds. Such a no brainer!!
Our new LG fridge is making a banging sound every once in a while on the side where the water and ice are located. We currently do not have it hooked up for water and ice and I turned the ice maker off. I am not sure if it is coming from the water part. It sounds like it is trying to make ice or something, loud bang.
Hi, Amanda. I’m sorry to hear you're having this issue, and I’d like to see if we can assist. Please contact LG Customer Support by direct message via Twitter ( @LGUSSupport ) or Facebook Messenger ( facebook.com/LGUSA/ ), and include your contact details, the model & serial numbers, and a detailed description of the issue. ^Chad
I going through this right now😪
What is the reason behind this sound ? You got any resolution?
Exactly the same happining in my fridge too, its bought just on 03/09/22😢😢😢
My refrigerator has been making a loud buzzing or humming noise for 2 days or more. I've only had it for a year or 2. It is also not like the one in the video.
Hello! We're committed to ensuring your refrigerator works flawlessly. To pinpoint any unusual sounds, first, identify if they're coming from the door or elsewhere, like the compressor at the back. A normal compressor noise is low and steady, but louder or disruptive noises might signal a problem requiring professional repair. If such noises persist over an hour and are audible from another room, please consider sending us a private message on social media @LGUSSupport so that we can help you with your refrigerator. We're always here to support you! ^ Diego
Just the sounds with no music or talking would be great. Have the sounds and the narration separate.
Our new LG Fridge is making a knocking sound two or three times a day! Sounds like it’s coming from the freezer which is at the bottom of fridge. We don’t have an ice maker so it’s not that. Please clarify
Thank you for bringing this to our attention, Anthony. We understand how crucial it is to have a refrigerator that operates smoothly and quietly. To address this, please give us the model number of your refrigerator. We are eager to hear back from you. ^Anthony
@@LGUSASupport Thank you for the quick response! Our model is LRDCS2603S / 03
Thanks Anthony! According to its owner's manual, this may just be a sound that is part of normal operation. Still, please check out this link (shorturl.at/y9Fug) for troubleshooting tips. For examples of the knocking noise you hear, click the "Sound Diagnosis Tab." If any of those are the noises or related noises you're hearing, it'll provide you with a guide on what steps to take. Let us know if you have any other questions! ^Anthony
@@LGUSASupport thank you we will monitor closely
You're very welcome! Let us know if you need any further help! ^Anthony
Is it possible to get make a silent mode at night times? Some of our family members can’t sleep at night because of the noises the LG is producing.
Hi there Amar, We value your feedback, and we'd be more than happy to look into this with you. Could you please send us a private message via Facebook or Twitter platform with your phone number and serial number in order to effectively assist.^Tanisha
@@LGUSASupport hi and thank you very much for your answer and response…if I’m honest, I didn’t even expect it…so thank you for your time 👍🏼 I have to admit that I’m not from the USA…but the customer support from LG in Germany is very passive, I never got a response so I thought I try it here…so if I send you the private message via Twitter for example, would you help me out? I mean I don’t want to return it, or to send it to the service or so, it would be already helpful to get some general tips from you guys.
I’m just asking if there is even a point to give you the serial number, when I’m not from the US…if this makes no sense, maybe you can give me some general advise here?
Sorry if my English is bad by the way 🌹 and thank you already Tanisha
Hiya Amar! Great feedback! We do our best to meet customers expectations, however not always possible. With that said, we need to ask a few more specific questions in order to sort out the best options to fix this issue your having. We respect our customers privacy and request such information so that we can assist by using a private platform such as Facebook or Twitter. We look forward to your reply, so we can get your family that restful sleep. ~Tanisha
@@LGUSASupport Thank you very much Tanisha! Ok I will write you on Twitter then - thank you very much for trying to help me, even if I’m not from the USA and thank you very much for your time and your patience. I wish you the very best!
My lg refrigerator also makes sounds which is unbelievable.
Hi there! As you may be aware after watching the tutorial video, some noises are normal to hear, and others may indicate a problem. Do you mind letting us know what types of noise you're hearing? We'd be happy to look into this! ^Chris
mine makes a silent squeaking and water-flowing sound. I think it's a water shut-off valve that is the culprit.
My Lg so noisy I can’t hear the tv. It’s only 3 years old. I believed all the Lg lies about linear compressor.
We're sorry to hear about the noise your unit is making. Please send us a private message at @LGUSSupport on social media so we can assist you in getting this resolved. -Charles
My LG makes a sound like someone blowing bubbles through a straw in a paper cup filled with water. It also takes forever to cool down. The ice maker works fine and the freezer does too but the frige area never gets down to 40 degrees. I suspect the recirculating fan above the evaporator doesn’t work as it has completely iced up twice. Took me 3 hours to melt with a hair dryer. I hate LG refrigerators.
To better assist you and understand the issue more, could you please send us a private message along with a more detailed description of the issue on our Facebook or Twitter via LG Support USA? We're here to help! ^Mau
I’ve had the LG thinQ for almost 2 weeks. It makes a lot of noise. Really loud whooshing air sounds and low frequency humming that is getting louder each day. Is this normal or did I get a bad one? There were so many good reviews about how quiet this fridge is but it has been anything but quiet. I would say it’s been constant noise. I can’t stand to be in my kitchen now.
Hi, we realize how a noise issue in your fridge can impact your kitchen experience. Allow us to help! During normal operation, refrigerators can make different noises. A whooshing sound heard from your fridge is normal. On the other hand, so that we can look into the low frequency humming, please contact us via DM on Twitter or PM on Facebook. Our platform for both channels is @LGUSSupport. Please include your phone number and fridge information (model and serial number) in your private / direct message. It would be our pleasure to make sure your fridge is operating as it should. ^Chris
spr.ly/6052PYdsC.
My fridge is getting noise my family can’t sleep until disconnected powders 😢
Hi, I’m sorry to hear you're having this issue, and I’d like to see if we can assist. Please contact LG Customer Support by direct message via Twitter ( @LGUSSupport ) or Facebook Messenger ( facebook.com/LGUSA/ ), and include your contact details, the model & serial numbers, and a detailed description of the issue. ^April
By the way I forgot to mention the replace fridge/freezer GS-B655PL is now working, however the whooshing fan compressor at the back is always on/noise all the time, we are wondering if this is normal? Thank you.
I’m sorry to hear you're having this issue, and I’d like to see if we can assist. Please contact LG Customer Support by direct message via Twitter ( @LGUSSupport ) or Facebook Messenger ( facebook.com/LGUSA/ ), and include your contact details, the model & serial numbers, and a detailed description of the issue... ^Mary
Thank you. I had a pretty good observation with the fridge today.
30 minutes whoosy fan noise on then it stops for 15 minutes then noise starts again. During observation, fridge is closed all the time.
We are here in New Zealand it's just very annoying to go through the process again on how to sort this out.
Hi, Judieline Villanueva. Thanks for reaching out to LG Global. Let me get you connected with your region's support team, please connect with us via email at: www.lg.com/nz/support or by phone at: www.lg.com/nz/support/telephone. Life's Good. ^Mary
Worst experience with LG door-in-door fridge. It is simply impossible to adjust it to get rid of heavily annoying low frequency noise. Sound disappears when simply push fridge little bit with hand, as you release it - it is back again. After LG service visit it became even worse. After fully adjusted it begins to rattle after some time and you need to readjust it again. Even if you get rid of rattle, low frequency noise does not disappear. I do not recommend LG
Hi, Amis! We've attached a link below to help diagnose and troubleshoot the cause of the sound being emitted by your refrigerator; if none of the sounds are the same as the one you're experiencing, or if you'd just like some help figuring this all out, please be sure to send us a DM @LGUSSupport on any of our social media platforms, and it'll be our pleasure to get to the bottom of this with you! spr.ly/6054OKkuM ^Ian
But my fridge didn t hum for 20years but it s now humming why is that?
Hi! Your refrigerator's humming noise may be a result of uneven doors, your refrigerator not being level, or it could indicate a deeper compressor issue; that all being said, the humming noise is also a normal operation of the refrigerator, but it shouldn't last more than 1 hour. We've attached with more information about refrigerator noises below. If it does last more than an hour, please be sure to send us a DM @LGUSSupport on any of our social media pages, and it'll be our pleasure to help! spr.ly/6054OVVmM ^Ian
lol 20 years , time to change it , nothing last forever
Everytime my ice tray fills the water going through the tube to the ice cube tray makes a loud squealing sound! Why is it doing this?? We've only had the fridge 2 weeks.
Hello! Thank you for reaching out to us today. We want you to know that providing the best support care is what we strive for, and to find the best resolution to the issue with your LG Refrigerator. In order to better assist you, we must switch to a platform that allows for back-and-forth conversation. Please send us a private message on Facebook or Twitter using @LGUSSupport, and we'll be so excited to see what we can do to help. In the meantime, Please check out this link for reference on what some of those noises may mean: www.lg.com/us/support/help-library/refrigerator-noises-CT10000021-20150292153479s. We look forward to helping you out ~ Tanisha
in back of fridge the 2 connectors, that connects the hose, was not completely connected, mine leaked and I had to replace my wall. When I touch the metal on the fridge it makes a humming noise.
Hi Tonya. We regret to hear of the leaking issue in your fridge, however we're here to assist you with this! If you don't mind, please send us a DM on Facebook or a PM on Twitter at the handle @LGUSSSupport. We look forward to assisting you and resolving the leak! ^Chris
@@LGUSASupport I don't have twitter or Facebook. I snapped the connectors in, not leaking now, but had to tear out a wall and replace it.
Hi there, No worries we can still help with that issue. We would like to give you our email address, so we can continue to assist in another platform. However, Don't worry we won't leave you hanging Email: www.lg.com/us/support/email-appointment. We can also be reached at 800-243-0000 www.lg.com/us/support/help-library
We will be waiting for you. ~Tanisha
How about a super high pitched tea kettle noise that stops our dinner conversation across the room. Only lasts for about 3 to 5 sec?
Hi, Kris. Trust us when we say that your comments does not go unnoticed. Your feedback helps us keep a fresh perspective regarding new ways to improve our services and future product developments. Should you need any assistance with your LG product, please send us a DM on Facebook or Twitter at @LGUSSupport and we'll be happy to help. ^James.
Mine randomly makes a loud long held buzzer noise and then stops. The ice maker is turned off. No idea what it could be
Hello Lindsay. Thank you for taking the time out of your day to share this with us. We read from your comment that you were having trouble with the product, so we’d like to help make it right. Please send us a DM on Facebook or Twitter and we'll be ready to help. -Mishi
What about a constant beeping sound like a battery that needs changed in a smoke detector
Hey there! We appreciate you asking us this question! Check if the door is closed completely. If beeping sound continues, reassemble shelves and racks. If you need further assistance on this, please get a hold of our customer care team @LGUSSupport on social media with your contact details, model, and serial number. We're always here to lend a helping hand! ^Anthony
What about a water trickling noise and build up of snow at the back. It is a self frosting freezer that is no longer freezing
Hi there Avril. Welcome to our Social Media page. Based on your recent post, we see that you may need support. Please send us a private message with your name and phone number, and we would be happy to investigate this further. ^Melvin
I'm passing by to check up on your case. Do you still need assistance? If so, let us know if there is anything that we can do for you.^Melvin
We have not received any response from you. We assume that your concern has been resolved. For now, I will go ahead and end our session. Should you have any other questions or concerns, please feel free to reach out again, and we'll be happy to assist. Have a great day.^Melvin
I have double door refrigerator...when ever I m open and close fridger compartment...a sound like water is driplling
Hello there. We greatly appreciate your effort to let us know about this. You did great on catching that sound. Please send us a private message via Facebook or Twitter with a handle @LGUSSupport and we'll figure this out together. Thank you!!
boy these LGs are noisy
Hi, there. I’m sorry to hear you're having this issue, and I’d like to see if we can assist. Please contact LG Customer Support by direct message via Twitter ( @LGUSSupport ) or Facebook Messenger ( facebook.com/LGUSA/ ), and include your contact details, the model & serial numbers, and a detailed description of the issue.
yes , i dont think it is normal noise
Ok....., understand that refrigerators make noise, but the noise coming from our nearly new (14 months) LG LRFCS25D3S 33" French Door Refrigerator is not smooth, it's not a motor 'whirrrr'ing or 'hummm'ing sound, it's often a hard knock, knock, knock, and thump, thump, thump and thud, thud, thud on occasion. It's not consistent in tone or volume, as noted, so while it 'whirrrrs and hummmms, it also thumps, knocks, and thuds on occasion, not always, just sometimes as in 2-3 maybe 3-4 times a week.
So,... Am I to be concerned? It is concerning, the noises it makes, but, can I safely ignore these thuds, thumps and, just remembering, sometimes a whining that seems a bit too strenuous, concerning but, who knows? Maybe it's supposed to sound like this? If it is, it's loud enough to disturb a quiet night home watching telly, so, thinking need to pay attention to decibel volumes when shopping refrigerators, who knew?
Any helpful thoughts welcome,
I’m sorry to hear you're having this issue, and I’d like to see if we can assist. Please contact LG Customer Support by direct message via Twitter ( @LGUSSupport ) or Facebook Messenger ( facebook.com/LGUSA/ ), and include your contact details, the model & serial numbers, and a detailed description of the issue.
^NS
@@LGUSASupport Hi Folks, thank you for your prompt reply. Unfortunately, I have to point out that if LG's only route for Support is via Twitter or Facebook than that informs me that I have most certainly made a very bad choice in buying my appliances from this group. Had I known before I bought I would not have made the purchases. Don't get me wrong, Twitter and Facebook are fine, but I am dead-set against being forced to have a relationship with a third-party platform that is far-tangent to the relationship I expect to have when working with the team that I am spending significant dollars but more so, significant trust, in. Who thought this was a good idea? An analogy for the inappropriateness might be along the lines of standing in the middle of a crowded downtown in heaviest rush-hour and shouting out all of my personal problems. Think about it, not far from on point, some may feel perfectly comfortable shouting in a crowd, but a polite Host would not put their Guests in such a situation, certainly not one that hopes to have further commercial relationship opportunities. Enough..., going to now research where my next refrigerator is going to come from when this 14-month old dies, as it apparently is heading towards.
Hi! I’m sorry to hear you're having this issue, and I’d like to see if we can assist. Please contact LG Customer Support by direct message via Twitter ( @LGUSSupport ) or Facebook Messenger ( facebook.com/LGUSA/ ), and include your contact details, the model & serial numbers, and a detailed description of the issue.
^Nolito
I just want to turn the door alarm off or to a higher time. I don’t want my fridge dinging every 30 seconds when I’m looking for food. I’ve downloaded the app and linked it. No settings to turn this off in the app or on the actual control panel. I don’t mind the alarm. But we should be able to set it to a higher time than 30 seconds.
Hi, I’m sorry to hear you're having this issue, and I’d like to see if we can assist. Please contact LG Customer Support by direct message via Twitter ( @LGUSSupport ) or Facebook Messenger ( facebook.com/LGUSA/ ), and include your contact details, the model & serial numbers, and a detailed description of the issue. ^April
You need to be faster to save energy
Hi, I’d like to see if we can assist. Please contact LG Customer Support by direct message via Twitter ( @LGUSSupport ) or Facebook Messenger ( facebook.com/LGUSA/ ), and include your contact details, the model & serial numbers, and a detailed description of the issue. ^April
Mine makes water flowing sound ... ( especially when it start, it makes a sound of o waterfall...)
Thank you for bringing this to our attention, Jaslin. We're sorry to have that you are having that kind of issue with your Refrigerator. To better assist you and maintain your privacy, please send us a private message on our Facebook or Twitter using @LGUSSupport, and we'll work towards resolving your concern promptly. -Francine
This video would actually be helpful if you could hear the sound being described. Between the narrator and the music you can hardly make out the refrigerator’s noise.
Thank you for the feedback. We're sorry to hear that the sound in the video was unclear. If you're experiencing any noise issues with your LG Fridge, please message us on Facebook or Twitter through @LGUSSupport, and we'd be pleased help you out. ~Bridge
After closing door some bip sound comes
Hey there! Dealing with a beeping door alarm? No worries, we've got you covered. First off, let's figure out if it's a push-button or magnetic switch. If it's a push-button, simply hold it for a minute, and if it's a magnetic switch, try using a magnet on the sensor to possibly stop the beeping. Also, check to ensure all door hinges are nice and tight and that the doors are even, as this could be causing the alarm. If you need to, find the control panel and give the "Alarm/Lock" button a press to hush the beeping. Let us know if this helps, we're always here for you. ^ Diego
What about a banging noise on the side where there is ice it was banging all day and all night just bought the fridge so worried and noise so disturbing
Hello there! Welcome to our Social Media page. Based on your recent post, we see that you may need support. Please send us a private message with your name and phone number and we would be happy to investigate this further. `Gem
Hi, I’m checking in to see if you have any other questions or need any help with you. I’d be happy to assist you in any case. `Gem
Hope you’re doing well. I’m checking in to see if you have any other questions or need any help with you. I’d be happy to assist you in any case. `Gem
Hope you’re doing great. I'm passing by to check up on your case. Do you need any additional help? I’d be happy to assist you in any case. `Gem
Hope you’re doing great. I'm passing by to check up on your case. Do you need any additional help? I’d be happy to assist you in any case. `Gem
My refrigerator is sounding like water dripping continuously,
Tip tip tip .......
Hi, I’m sorry to hear you're having this issue, and I’d like to see if we can assist. Please contact LG Customer Support by direct message via Twitter ( @LGUSSupport ) or Facebook Messenger ( facebook.com/LGUSA/ ), and include your contact details, the model & serial numbers, and a detailed description of the issue. ^April
Damper noise is very annoying
I’m sorry to hear you're having this issue, and I’d like to see if we can assist. Please contact LG Customer Support by direct message via Twitter ( @LGUSSupport ) or Facebook Messenger ( facebook.com/LGUSA/ ), and include your contact details, the model & serial numbers, and a detailed description of the issue. ^Nolito
Upgrade your design so customers won’t have to deal with these issues. GE products never had any of these issues… LG 좀 뭘만들때 좀 제대로 만드는게 좋을것같은데
If there is sound like piano 🎹. ....it is coming from our lg refrigerator
Hi! Welcome to our LG US social media page, based on your recent post, it seems you need an assistance. Please send us a private message together with the model number of your unit, so that I can assist you further.
^Arnel
Hi, I'm passing by to check up your case, and this is regarding about your refrigerator that making a sound. Do you still need my assistance? If so just let me know. Is there anything else that I can help you with?
^Arnel
No thank you ...i understood the case ....if you open and close your refrigerator without actually closing it ...means it's light on and of ...so it will make a sound like piano ....thank you for your answer
You're welcome, If you have any other concern, don't hesitate to reach out to us, and we will be more than happy to assist you, for now I'll go ahead and end our session, but first let me do a recap. You reach out here regarding about your refrigerator that having a piano sounds, and you already figure it out where the sounds came from. If you have any other question, just send us a message anytime, for now I'll go ahead and end our session. Again thank you very much and have a great day.
^Arnel