Vicks Warm Steam Vaporizer V150 - How to Clean
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- เผยแพร่เมื่อ 15 ก.ย. 2024
- Watch and learn how to clean your Vicks Warm Steam Vaporizer - V150.
If you still have questions, please reach out to our Consumer Relations team by emailing us at SocialSupport@helenoftroy.com. We are here to help!
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Weekly cleaning is recommended to keep your Vicks Warm Steam Vaporizer running efficiently.
Before cleaning, unplug and wait 20 to 30 minutes for the unit to cool before cleaning.
All maintenance should be done in the kitchen or bathroom on a flat, water-resistant surface near a faucet.
Remove any accessories from the device and empty any unused water from the water container.
Then rinse the container thoroughly with water, drain and wipe with a dry, clean cloth.
With the steam unit safely unplugged, soak steam unit in 4 inches of white vinegar for 10 minutes.
Then, over the sink, with fingers covering the bottom hole of the steam unit, add tap water into the steam outlet.
Cover the steam outlet with the other hand, shake the steam unit back and forth, then empty the water through steam outlet.
Repeat several times until black particles are no longer emitted and vinegar odour is gone.
If using Vicks VapoSteam, make sure any residue is cleaned off the steam unit using a mild detergent.
Next, rinse the area under the steam guard to remove any dust or dirt particles.
With a long toothpick, you can gently poke through the steam outlet and drain hole if they’ve become obstructed.
Use gloves while performing the disinfecting process.
To disinfect the water container, fill it with water to the fill line and add 1 teaspoon of bleach.
Carefully swish the solution to wet all inner surfaces of the tank. Let stand for 20 minutes.
Then empty the water container and rinse with tap water until the bleach smell is gone.
Dry with a clean cloth.
Your vaporizer is now clean.
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If you spend $10 - $12 on a set of Torx screwdrivers to open it, not only will you able to clean it much more throughly, but it is a lot cheaper than all the vinegar you’ll go through without ever opening it. A size 10 Torx screwdriver worked for me. The top blue piece was simple to remove. (The unit MUST be unplugged and you must not plug it back in until fully re-assembled.) Then I lifted out the heating elements. The heating elements are only 3 inches wide or so, meaning you no longer need container full of vinegar as shown here. I cut off the top off a soda can, filled it with 4 inches vinegar, and soaked the heating element for 10 minutes. After that, the mineral buildup scrapes right off with the back of a butter knife. My vaporizer is now making steam without needing any added salt.
Please be advised, for safety reasons, we do not advise to take the vaporizer apart for any reason. We only recommend cleaning the unit as stated in the owners manual. If you require assistance, please reach out to us directly. Our email and phone number can be found in your Owner’s Manual or on our website.
@@vickshumidifiersthermomete2655 nah you just want money. Fyi its totally safe to take apart if you know what you are doing.
I tried this as I just happened to have a screwdriver set and MAN was the amount of build-up in that thing insane. Note that I tried this AFTER I had followed the video's instructions and man did that do jack. There were 2 heating element/rods that were CAKED in build-up. The method described above perhaps only got rid of 1/5 of the residue. Most satisfying maintenance I've ever done on a device. Got rid of so much gunk. So yes, invest in the screwdriver mentioned above and save yourself the trouble.
@@lakinworley5685 you don't know how many vaporizers I have went through in my lifetime because of the units getting dirty and eventually not working even though I clean mine after every use the way the company advises. Thanks for the advise. I'll try your way of cleaning it. 🌹
Ayy Man you’re the MVP…I literally did that method and it cleans it throughly. Appreciate the instructions 🫡
Growing up my Mom always had the vaporizer going in our bedrooms as we slept. I do not remember the brand name but I thought it might have been Vicks. The only cleaning I remember her doing it's just washing & rinsing the reservoir fart with warm soapy water . I never saw her using vinegar or any other kind of cleaner on the motor. Also they used to produce some major steam, oh my! I used to love the smell of the Vicks salve she used in the machine! My sisters and I will go to bed with stuffy chest and/or heads, then wake up in the morning nearly cured! My mom had the same vaporizers for years. Now I know they don't make things like they used to but I was shocked and so disappointed at what little Steam and scent that come out of my brand new, fresh out of the box vaporizer. And after only a week it quits steaming all together. yeah I cleaned it and it then quit working totally. And had to buy another one, only to go through the same darn thing. I don't think I will ever buy another Vicks product!!
Hi Barbie. We'd like to help you with this. Vaporizers rely entirely on minerals in the water in order to work properly. Vaporizers don't actually heat or boil your water using a heating element. Instead, they use two carbon electrodes that pass electricity between each other. As the minerals pass through this electricity they vaporize the surrounding water into steam. If your vaporizer is not producing enough output, we recommend mixing one or two pinches of salt (1/8 tsp) to your water. Please wait ten minutes for the salt to have an effect, and if it is still not generating steam, or is only generating a little steam, then add a pinch or two more as needed, up to 1/2 tsp. If you are in need of assistance, please contact us by emailing SocialSupport@helenoftroy.com so we can help.
@@vickshumidifiersthermomete2655 thank you for the information but I already had it. Since my mother passed away many years ago I've come to learn to Google anything I don't understand since I no longer can call and ask her...lol... seriously I saw where several people had recommended salt and I also believe I read something you guys had written when I asked the question about no steam last year. I did the pink at a time and got little and then no results. I thought the vapor God's were against me until I saw the vinegar trick and I did that on both of my machines. No results. I even saw on TH-cam where a gentleman had taken the machine apart and had something that look like ashes all in it and he showed how to clean it but I'm not about to do something like that. I don't want to play when it comes to something I have to plug into the wall We do have a lot of lime in the water where I live and it has been known to kill an appliance or two and/or render it practically useless, but that's after a while of using. Never as quick as these two have punked out on me! And IF that IS the case and the Machine is that sensitive there needs to be warning about purchasing it on the front of the box for people as myself. instead of thinking like I did something wrong so I go and find another one only for it to happen again. That makes me lose faith in you and your product completely. I'm not being rude purposely, and I hope you're understand I'm coming from. like I said, I'm a 50 something yr young woman on disability and I do not have the cash flow to make purchase like this for them not to work or at least last a year, not just a week. On my budget, this is practically like a luxury purchase for me! but one well-deserved and well needed. Good day Vicks person
@@vickshumidifiersthermomete2655 I did what y'all recommended about cleaning the machine out and now it is really acting crazy. It is now shooting water out where the steam supposed to come out at and it's very loud. Now I'm afraid to use it at all. I should have known better. I hope I can find one made by someone other than Vicks unless you want to stand by this one. But I doubt it.
Just what I thought I would hear. Crickets. You have nothing else to say huh? Anymore suggestions Vicks???
That's what I figured...
Silence.
That's a lot of vinegar to go through on a weekly basis to clean this thing
Yeppers. Buying vinegar to clean this humidifier is almost the equivalent of buying gas for a vehicle on short trips. 😆
I saw another video that instructed to remove the screws and then clean and when I did this, I found pieces of black residue as big a a cigar, chipped this off the surface of the two poles and will let this dry for a few days before I reassemble - hope it works but vinegar to the exterior may not work as I tried this first - was very worried about the black water as well as the chips at the bottom of the tank as this unit is a few years old
Please do not remove the casing around the electrodes, and definitely do not chip anything off them. Doing so can damage the unit and voids your warranty. When cleaning the unit, you soak the central chamber in vinegar. This allows the vinegar to enter into the central chamber where the electrodes are. This soaking, swirling, and rinsing removed the minerals without damaging the unit. The black particles you are seeing in the water, as well as the flakes, are minerals that are left behind in the water after being vaporized. This is why we suggest cleaning the unit weekly. If you have any other questions about the care and usage of your vaporizer, please email us at SocialSupport@helenoftroy.com.
Yeah that’s what I did it worked great it’s just mineral buildup
😂
Ahh yes vinegar and bleach what a completely safe combination!
That is a good point. Please follow the instructions carefully. Once you have done the vinegar descaling, rinse until you can no longer smell the vinegar before using the bleach solution. Then, rinse the unit until you can no longer smell the bleach. If you have any other questions, please reach out to us at SocialSupport@helenoftroy.com and we will be happy to help you.
@@vickshumidifiersthermomete2655 my vaporizing is making a clicking sound all the time and the light on top of the vaporizer is flickering whenever the sound is made. What should I do about this? I’m afraid to keep using it as I think it might be defective.
@@flippfilmz according to the manual, it might just need less salt. So if you’re adding salt actually, just do a weekly maintenance clean and refill again with no salt, only adding salt if it actually needs it to boil. It could also be from you having water that’s too hard, so if that’s the case then perform a cleaning and refill with half tap water half distilled water. Otherwise, the only other time it might behave like that is if that water level got too low. Hope this helps!
It didn’t say use them together at the same time, big brain.
I came here to say this and laugh at how many people will become seriously sick from doing this 😅
My son has really bad asthma and I recently got this vaporizer to help relieve his symptoms, after rinsing until the vinegar smell is gone and then rinsing some more, will there still be small vinegar particles mixed in with the water? And if so is it safe for sensitive lungs?
Thank you for asking us. If you rinse until the vinegar small is gone, there should be no vinegar left. If there are small particles of vinegar left, the unit will still be safe to use. If you have any other questions or concerns, please email us at SocialSupport@helenoftroy.com for assistance.
That seems like a lot of undiluted vinegar. Like, a whole bottle every time!? I wonder if diluted will do the trick the same as in my kettle.
Sandra B I foreal just diluted the vinegar a little bit... I had a 16FL OZ bottle, so I HAD to dilute it to make it "4inches"
Yeah, I thought I was getting a decent deal at Walmart when I purchased my warm steam vaporizer from Vicks but whenever it quit working after a couple uses I realize why I must have gotten it so cheap. Then I was so relieved to find the trick with the vinegar to clean it to get it back working. Well you added what you had to pay for vinegar nowadays Even If it had gotten back working, which it didn't, cleaning it with a vinegar once a week is going to get expensive by itself, but now I don't have that issue because I don't have a vaporizer that works. I feel totally ripped off and I bought one twice!!
@@barbiekoopa5230 does it turn on ?
@@shawneejohnston4872 yes it does. You know, all you have to do is plug it up and it comes on. After cleaning it a suggested, I thought it was working better than ever because steam was coming out and I could was hear the little motor going- when it usually was very quiet and barely any steam come out. I like the sound it does now myself but the spewing and spitting water is a little frightening. Especially to my cats. They freaked out pretty good about it
The vinegar can be reused if you decant it off (pour it off and leave the sediment and dump that out, keeping the good, clean vinegar). I use vinegar for other cleaning so I just put it in other bottles for that but I'm sure it would be effective the next week. Also a note, it took a heck of a lot longer than 10 minutes for mine to loosen the scaly crud in it.
Hi Vicks, I accidentally let mine out with half a tank of water for a couple months when I was out of the house during a trip in the summer. Since it's very full of insects where I live, when I returned, I found that an ecosystem of small bugs
And other critters had found their way into my vaporizer. I gagged too because of the smell and the slimy surface of the water. Is there any way I could disinfect the machine? I have followed the instructions yet the smell hasn't gone away and I'm not sure the blue part of the machine can be properly cleaned without submerging in the bleach solution?
We will be happy to assist you with your vaporizer. Please email our support team at SocialSupport@helenoftroy.com and we will be happy to look into this further.
These cost like $15, so unless you are doing it for environmental reasons (which is good) then why not just buy a new one? Do you expect them to give you a miracle solution for your mistake?
How do I get the hardened crystals out of the cup section that you would put them after I unplug it and it becomes hardened?
Hey Alicia. We recommend emptying and cleaning the Medicine Cup with a piece of cotton after each use of VapoSteam. We hope this is helpful. For additional assistance, please email us at SocialSupport@helenoftroy.com.
Look, guys, I was rinsing and rinsing, and it still smells like vinegar. I put some water on the stove, put the flame on really low, and I had steam within a few minutes . I put a drain pan with holes over the top, so it lets steam through without going dry really fast. I just put the vapor pad on top of the pan with the holes, and now I have the whole effect of the Vicks vaporizer.
P.S. I couldn’t smell the vapor pad and the vaporizer, but I can smell it now.
Cleaning only lasts for 1 or 2 days now, sometimes not even that. The water gets hot, but in the morning, nothing has evaporated. 24 hours later, the jug is just as full as it was the day before. Spending a fortune on vinegar at this point. I've got it apart, but there's not much to it. Is there a preferred way to clean the unit so that it continues to work. Seems like a lot of plastic going to the landfill. :(
Hey Stephen. This is not what we'd expect from this product. We'd like to help with troubleshooting. Please reach out to us at SocialSupport@helenoftroy.com for further assistance.
Hubiera visto este comentario antes. Lo compré pero no es lo q promete.
you have to unscrew it and clean the rods with it unplugged
I’ve been rinsing too long, and it still smells like vinaigrette….way more than the “several” times they suggest.
Hey Vicks I cleaned it like this and then the light stopped turning on. did I do something wrong?
This is not what we expect. Please email our support team at SocialSupport@helenoftroy.com and our support team will be happy to look into this and help make it right.
Wouldn't water get through to the electrical system cleaning it this way? Or are they well encased in a protective shield.
Hey Jeff. To confirm, as long as the unit is cleaned as shown in this video or as instructed in the owners manual, water will not get through to the electrical system. We hope this is helpful. If you require additional assistance, please reach out to us at SocialSupport@helenoftroy.com.
After cleaning mine it completely stopped working
Hey Elizabeth. We're sorry to hear you had this experience. We'd like to help. Please reach out to us at SocialSupport@helenoftroy.com, so we can help get this resolved.
We have well water, unfortunately my 5 units I bought was a bust…have to clean them every 2 days. Be careful if you have well water. No problems with the unit working, just full of black color all in the units after water is gone. 😢
Thank you for your inquiry. We apologize for any confusion this may have caused. The black particles that you see in your vaporizer are normal. The black residue is the vaporized remains of the mineral content in the water. The reason the minerals turn black is that they have passed through the electrodes and vaporized. As long as the unit is maintained on a daily and weekly basis, you should not experience problems with its performance. If you require additional assistance, please reach out to us by emailing SocialSupport@helenoftroy.com.
Hello, why does my vaporizer have grey chip-like things just floating around in it? is it dangerous?
Hey Yellow*Rose. We apologize for any confusion this has caused. The black particles that you see in your vaporizer are normal. These particles are the left over minerals from your water. The reason the minerals turn black is because they have passed through the electrodes and vaporized. As long as the unit is maintained on a daily and weekly basis, you should not experience any problems with its performance. We hope you find this information helpful. If you require additional assistance, please reach out to us by emailing SocialSupport@helenoftroy.com.
What happens if you get water in the back vents when rinsing
Thank you for your inquiry. We'd like to look further into this to help. Please reach out to us by emailing SocialSupport@helenoftroy.com for assistance.
Why is the water tinted black even after cleaning and using fresh water?
We will be happy to explain that Natalia. The black coloration in the water is the left over minerals after they have been vaporized to boil the water. These vaporized minerals are normal to see. Rinsing the unit between uses, and cleaning the unit regularly, will prevent any build up of these vaporized minerals.
Can I soak the top piece in 4 inches of hot bleachy water too to completely disinfect? Then rinse before using?
That is a good question Erica. You do not need to let the central tower sit in bleach like the central tank. However, if you want to, that should not hurt the vaporizer. If you have any other questions or need assistance, please email our support team at SocialSupport@helenoftroy.com and we will be happy to assist you.
So what do we do if it starts shooting water out through the vents when plugged in?
These units rely entirely on minerals in the water in order to work properly. It sounds like the mineral content in the water you are using is high, which may cause this unit to oversteam. We would recommend using partially distilled or filtered water to cut down on the amount of minerals in the water you are using. For further assistance, please contact us by emailing SocialSupport@helenoftroy.com, so we can help.
Mine did the same thing today when I open it up to see the problem the white thing and steam itself was extremely hot 🤔
I cleaned it took apart chipped away at the mineral build up, used distilled water and it still spits water. It’s headed for the trash at this point
How the hell do you drain all the water out there is always like 50ML of water left floating around. For the life of me can never get it out!!!!
Hey samosa. We would be happy to assist you with your inquiry. Please reach out to us at SocialSupport@helenoftroy.com.
Hi Vicks, my humidifier ran out of water so I put more water into it and the element doesn't seem to be as strong as it was before. Could it have cooled down too quickly?
We will be happy to assist you Adam. If the unit is not vaporzing as much as before, this could be either because there are not enough minerals in the water or because there is too much build up on the electrodes in the central tower. We would advise cleaning the unit as per the Owners Manual, then running the unit. If the unit is still not producing much steam after cleaning, then use the instructions for adding minerals to the water from the Owners Manual. If you have other questions or need additional assistance, please email our support team at SocialSupport@helenoftroy.com and we will be happy to assist you.
Sometimes using half bottled water and half tap water with a few tiny pinch of salt will help a ton just remember salt will build sediment overtime on the inside and so will the water so I would give it a good clean they warn nit to take the unit apart bc it voids a warrantee but the only way u can truly clean it is taking it apart and soaking it an a 60/40 mix of vinegar and water u never use straight vinegar as overtime it'll kill the electrical components although Vicks will probably deny that tbh but it's the truth had it happen with 1 of my humidifiers before bc the vinegar by itself is too acidic.
What are the grey particles floating around in the water?
Hey, Rhonda! The black/grey particles that you see in your vaporizer are normal. These particles are the left over minerals from your water. The reason the minerals turn black/grey is because they have passed through the electrodes and vaporized. As long as the unit is maintained on a daily and weekly basis, you should not experience any problems with its performance. For additional assistance, please reach out to us by emailing SocialSupport@helenoftroy.com, and we will be happy to help.
LOL this is a bunch of bull. After cleaning very little steam was coming out of the unit. I added about 2 tsp of salt still nothing. What a ripoff!
@@gordonhmalone3298 I add a lot more salt then the recommened and it works great that way
I don't use bleach because of the ingredients, can I only use white vinegar?
Thank you for your inquiry. We would advise performing both cleaning procedures, as the vinegar cleaning is to remove mineral build up, while the bleach disinfecting is to prevent mold and bacteria growth. If you have any further questions or need assistance, please email our support team at SocialSupport@helenoftroy.com, and we will be happy to help.
Mine has been thoroughly cleaned, and still nothing. When I lift the top, though, steam comes out of the tank
Hey Spooky Studios. Please note, these units rely entirely on minerals in the water in order to work properly. It sounds like the mineral content in the water you are using is low, which may cause this unit to not produce output. We recommend mixing one or two pinches of salt (1/8 tsp) to your water. Please wait ten minutes for the salt to have an effect, and if it is still not generating steam, or is only generating a little steam, then add a pinch or two more as needed, up to ½ tsp. For additional assistance, please contact us by emailing SocialSupport@helenoftroy.com, so we can help.
What are the blacks hard chunks that rattle out ?
We apologize for any confusion this has caused. The black particles that you see in your vaporizer are normal. These particles are the left over minerals from your water. The reason the minerals turn black is because they have passed through the electrodes and vaporized. As long as the unit is maintained on a daily and weekly basis as stated in the owners manual, you should not experience any problems with its performance. We hope you find this information helpful. If you require additional assistance, please reach out to us by emailing SocialSupport@helenoftroy.com.
I haven't used mine in like 5-6 years should I replace it or should it be fine
Hey James. Thank you for your inquiry. You may continue to use your vaporizer. However, we would recommend following the cleaning instructions prior to use. If you require additional assistance, please reach out to us by emailing SocialSupport@helenoftroy.com.
Is this everyday cleaning with vinegar or weekly?
Thank you for your inquiry. We recommend cleaning your vaporizer weekly. We hope this information is helpful.
Can’t dish soap like Dawn be used for the daily cleaning of the tank? Also, I bought two of these but I end up having to use salt every time and I’ve had to unplug it to add more to it. We have soft water (don’t confuse with a water softener) and is that why we don’t see any steam only for the first ten minutes? Does it mean it doesn’t work when there’s no steam?
Hey DC CD. We can only advise to clean the vaporizer with undiluted distilled white vinegar for descaling and bleach for disinfecting, as outlined in the owner's manual. Please note, these units rely entirely on minerals in the water in order to work properly. It sounds like the mineral content in the water you are using is low, which may cause this unit to not produce output. We recommend mixing one or two pinches of salt (1/8 tsp) to your water. Please wait ten minutes for the salt to have an effect, and if it is still not generating steam, or is only generating a little steam, then add a pinch or two more as needed, up to ½ tsp. For additional assistance, please contact us by emailing SocialSupport@helenoftroy.com.
@@vickshumidifiersthermomete2655 All I could find is Pure White Vinegar, is that okay to use? I couldn’t find any that said “distilled”. Thank you
@@dccd673 yeah that's good
Mi vaporizador es nuevo apenas lo compre ayer y ahora me tiro agua en lugar de vapor que puedo hacer?
Hola J. Gracias por contactar al departamento de relaciones con los consumidores! Para obtener asistencia en español, contáctenos por teléfono al 1-800-554-4558.
I tried this and it made the water just about boiling hot through the plastic. I needed a towel to move the humidifier. Any suggestions?
We apologize for the experience you've had with this vaporizer. We'd like to look further into this to help. Please reach out to us by emailing SocialSupport@helenoftroy.com for assistance.
@@vickshumidifiersthermomete2655 I sent an email
This is the weekly cleaning right? Is there a daily cleansing or after every use cleansing??
Hi Tiyanna, thanks for your question. For daily maintenance, we recommend emptying the vaporizer out when it is not in use, allowing it to air dry. If you have any questions, please reach out to us by emailing SocialSupport@HelenOfTroy.com. Thank you.
There is more steam coming from my cup of coffee than this cheap unit!
How do I change the filter in this machine? Can that be done?
Hey Captcha. Please note, this Vaporizer does not require a filter. If you are in need of assistance, please reach out to us by emailing SocialSupport@helenoftroy.com.
Is it important to put the vapor pads?
Hey Jessica. Thank you for your inquiry. We can confirm these VapoPads are not required for operation. These VapoPads are an option accessory. We hope this is helpful! For additional assistance, please contact us by emailing SocialSupport@helenoftroy.com.
Its when your sick you use them
hey vicks humidifiers and thermometers can you make a video about the vicks qltraquiet cool mist humidifier V5100NS model please
Hi Matthewi, thanks for your input! I'll share with my team that you would like to see a video for the V5100-N.
Spent a long time trying to get all the black minerals out! Running it now and it smells musty. Should I be concerned???
That is an odd smell. We would be happy to look into this. Our support team can be reached by emailing SocialSupport@helenoftroy.com.
Has anyone had a positive experience with these Vaporizers or any humidifiers? I go through one almost every winter and I have no idea how to keep them alive or if it's just a poor quality product.
Thank you for your inquiry. We'd like to look further into this to help. Please reach out to us by emailing SocialSupport@helenoftroy.com for assistance.
Sound like it’s just a poor quality product. Does anyone remember the green colored one like my Mom used? I don’t know what brand it was, but I don’t think she had to go to all this work cleaning it. Not sure how many years it lasted, but it’s the only one I remember as a child, and just about every time we were sick she had the steamer (old name for a humidifier) going. Anyway, I might be shopping vintage vaporizers. I also think we called them evaporators back then.
I cleaned mine and now it stopped working!
Hi Sarah, this is not what you would expect from our product. For assistance, please contact us by emailing SocialSupport@HelenOfTroy.com. Thank you.
I know Sarah, so did mine! Since I was sick as a dog and desperate I had to go purchase a replacement that did the same thing after only a couple of uses! I followed the instructions to a 'T' even more carefully the second time around, so I know it wasn't me! I'll be hard-pressed to believe that I got a defective machine 2 times in a row! I always thought that Vicks was a company that was trustworthy and produced well made products, but now I don't feel that way. And being as I'm on disability, I can't afford to go buy another machine than won't function. But when I do, I can promise you it will not be a Vicks!!
Yes, cleaning did nothing! What a ripoff!
I know I’m late but if you add just a tiny bit of salt to your water when getting it started it will instantly start woeking
Lydia LaBelle I have to put like a whole table spoon in mine to get it to work 💁🏻♀️
Can u use something else instead of vinegar?
Hello Yessica. We cannot advise for you to use anything other than vinegar to clean the minerals from the unit, as harsher chemicals can damage the humidifier. If you have any other questions, please feel free to email us at SocialSupport@helenoftroy.com.
Do I use straight vinegar or mix with water
Thank you for your inquiry. We recommend using undiluted distilled white vinegar to clean the steam unit. If you require additional assistance, please reach out to us by emailing SocialSupport@helenoftroy.com.
What if you can't use bleach, period? I have a allery/sensitivity to it. Would something like Lysol cleaner work just as well?
Hello Veronica, if you have a bleach allergy, you may opt out of using bleach and solely use vinegar. We can not recommend any other types of cleaners. If you have any questions, please contact us by emailing SocialSupport@HelenOfTroy.com. Thank you.
Can any kind of vinegar work or does it have to be white?
Thanks for your inquiry. We would only recommend using white vinegar. If you need additional assistance, please email us at SocialSupport@kaz.com
@@vickshumidifiersthermomete2655 I used rice vinegar and it worked the same, but thanks!
What type of salt do you use?
Hi Kevin, we recommend to use table salt. If you have any questions, please contact us by emailing SocialSupport@HelenOfTroy.com. Thank you.
Hello folks ! Late to the game here any alternative to vinegar ??
Thank you for your inquiry. We can only recommend using undiluted distilled white vinegar to clean the vaporizer's steam unit. If you have further questions or need assistance, please reach out to us by emailing SocialSupport@helenoftroy.com.
Why do you have to cover the hole on the bottom?
That is a good question Cole. When shaking the central tower to allow the liquid to move around inside, you want to cover the bottom hole to keep the liquid from splashing out and making a mess.
I have a question. What about sanitizing tablets that are meant to be a brushless cleaning? There are some meant to sanitize dishes and there are other tablets used for baby items and dentures. Wouldn't filling the basin with water then dropping in the tablet and replacing the center blue piece just to soak for awhile be a good way to clean it?
We cannot advise for you to use a sanitation tablet, as these remove germs and plaque, but not encrusted minerals. Additionally, we cannot say what effect these will have on the electrodes in the unit. The best way to descale the unit is by using white vinegar.
Why does my vaporizer produce very little steam?
Hi Clarisee, if your vaporizer has been thoroughly cleaned and is still not producing steam, your water may require more minerals. These units rely entirely on minerals in the water in order to work properly. Vaporizers don't actually heat or boil your water using a heating element. Instead, they use two carbon electrodes that pass electricity between each other. As the minerals pass through this electricity they vaporize the surrounding water into steam.
If there are not enough minerals in your water, we recommend mixing one or two pinches of salt (1/8 tsp) to your water. Please wait ten minutes for the salt to have an effect, and if it is still not generating steam, or is only generating a little steam, then add a pinch or two more as needed, up to ½ tsp. For assistance, please contact us by emailing SocialSupport@HelenOfTroy.com. Thank you.
@@vickshumidifiersthermomete2655 actually quite helpful! Thanks, even though I didn't ask.
If you're like most people and don't actually do all this stuff every week it's probably got too many mineral deposits in it
Add salt
I added salt. Also think cause this one is a piece of crap compared to previous models of theirs I got.
I bought this and there was black stuff coming out of it
Thank you for your inquiry. The black particles that you see in your vaporizer are normal. These particles are the leftover minerals from your water. The reason the minerals turn black is that they have passed through the electrodes and vaporized. As long as the unit is maintained on a daily and weekly basis, you should not experience any problems with its performance. If you require additional assistance, please reach out to us by emailing SocialSupport@helenoftroy.com.
What do you use if your allergic to bleach?
Hey Baranduin. We'd be happy to assist you with your inquiry. Please reach out to us by emailing SocialSupport@helenoftroy.com for assistance.
Why not make this easier to clean? Also, the instructions say "Cover Steam outlet with other hand, shake vigorously, then empty the water through steam outlet." However, this is impossible to do because the Steam Guard is in the way. The hole in the bottom is too small for most of the black/grey particles to come out.
We apologize for any inconvenience this may have caused. For additional assistance with cleaning your vaporizer, please reach out to us by emailing SocialSupport@helenoftroy.com.
Mine shoots black water out
We sincerely apologize for any inconvenience this may have caused. We'd like to look further into this to help. Please reach out to us at SocialSupport@helenoftroy.com for assistance.
Why is it you pay so much and have to buy one every year.. I did things the vicks says it will work and no... My mom can't breath at night hence why I bought it for it! Not every happy at all!
This humidifier should last much longer than a year, especially if you are using it and cleaning it correctly. Please email us at SocailSupport@helenoftroy.com and we will be happy to look into this for you.
This video and all these comments are sooooo confusing :)
Hey Tony. We apologize for any confusion you have experienced. We ask you to please contact our team at SocialSupport@helenoftroy.com, so we can help. Thank you.
I think I'll stick to the top comment here and pull it apart to clean it. That's how I clean everything from vacuums to turbochargers. Besides, this video DIRECTLY contradicts the user manual on how to clean.
Thank you for your inquiry. We can only advise to clean the unit as outlined in this video link or according to the owner's manual. Unfortunately, due to liability reasons, we cannot recommend that consumers attempt to repair or take apart their product on their own. If you require additional assistance, please reach out to us by emailing SocialSupport@helenoftroy.com.
There’s really no way to get rid of that black stuff that form. You can rinse it out but eventually clogs up the electrodes and then the vapor riser will start spitting water.
As far as sanitizing it as Vic recommends, this is steam. Steam kills just about everything. It might not kill black mold.
It might be better filling a crockpot full of water and letting it run. One of these Vicks vaporizer only works for maybe 50 or 60 uses before it becomes unusable.
We apologize for any inconvenience you've experienced with this vaporizer. Please be advised that the black particles that appear in your vaporizer are leftover minerals from your water, which turn black after they have passed through the electrodes and vaporized. Additionally, the only thing that can cause this unit to oversteam is an excess of minerals/salt in the water. If there are too many minerals present in the water, you may experience a loud snapping, or crackling, noise and some spurts of hot water coming from the nozzle. This can be corrected by cleaning the unit as outlined in the owner's manual. We would also recommend emptying and rinsing this unit between uses. If you require additional assistance, please reach out to us by emailing SocialSupport@helenoftroy.com.
No way,just use it
Bleach feeds mold tf is this
Thank you for your inquiry. For additional assistance with cleaning your vaporizer, please reach out to us by emailing SocialSupport@helenoftroy.com.
DO NOT FOLLOW THIS VIDEO. The water seeps into the electric part of it so easily. Use a screwdriver and take the two screws out and it comes apart super easy and you can clean it safe and much more effectively! I'll be lucky if mine works after following this video 🤦
Hey Miranda. We can only advise to clean the unit as outlined in this video link or according to the owner's manual. Unfortunately, due to liability reasons, we cannot recommend that consumers attempt to repair or take apart their product on their own. If you require additional assistance, please contact us at SocialSupport@helenoftroy.com.
absolutely
What a flipping mess. ...and most people don't have a commercial/gourmet sink and faucet like this.
I followed all these instructions and now my poop is green. What gives? 🤨
We apologize for any inconvenience you've experienced with your Vicks vaporizer. We'd like to help. Please reach out to us at SocialSupport@helenoftroy.com for assistance.
@@vickshumidifiersthermomete2655 I SHIT MYSELF 😭
Este producto es realmente un error. No es lo que promete. Además mucho vinagre y mucha agua. Ademas el vapor no se distribuye se queda en el mismo lugar. Dinero perdido.
Hola Carmen. Gracias por contactar al departamento de relaciones con los consumidores! Para obtener asistencia en español, contáctenos por teléfono al 1-800-554-4558.
was really thinking i was gonna be able to clean this joint in 10 minutes 🥹
Me too. This process seems way more involved than your average humidifier
Question about dangerousness: I think I was just partially electrocuted by this Vicks humidifier. I put a significant amount of salt in there because I wanted to see if it would make it steam a significant amount more, it did start to steam right away, I put my hand over the steam and I felt a zap. I look down at the hole where the steam comes out and I was seeing water being spit out of the hole. And I know the system is just heating up the water with an exposed double prong with electricity running through it. I also know that water carries electricity. So do you think it was just a coincidence and maybe it was static electricity, or do you think The significant amount of salt (at least five times the maximum amount I should’ve used) cause a chain reaction and the steam was carrying electricity?
We're sorry to hear that you had this experience. We'd like to look further into this to help. Please reach out to us by emailing SocialSupport@helenoftroy.com for assistance.