I should mention that my business class overall rating also strongly considers the price I paid (value for money), which was in this case appr. USD 1700, from Stockholm to Hongkong via Istanbul, and back. If I had paid 3k or 4k+, my rating would have been lower accordingly.
I flew with Turkish Airlines 4 times in the last year in business class, and every time I have had one or two flight attendants who were kinda rude, unfriendly and unwelcoming. Turkish Airlines should work on that!
Totally agree. I flew TK on CMB - IST few times in the past three months or so and they were not friendly at all. Its like we are flying for free and its a burden for them. I think they treat passengers based on the sector. This is business class i was referring to.
@ranjansamarakone6101 I hope TK is reading the comments and recognizes a certain trend in customer satisfaction. Maybe they‘ll adress the issue in their staff training.
Greetings my friend! As always I love to get notifications that you have a new review. First, WOW! that lounge was impressive and stunning, I have never been to that country but would love to try their food. Second, I am so sorry that you encountered an ignorant, rude flight attendant, nothing worse to be treated like that especially in a premium class. Maybe he thought you were an American as tensions are high in the Middle East because of the jerk that is in power here in America or he was just a jerk himself but never fear! The airlines do watch and read these TH-cam channels and they should to get feedback and make improvements. Yes sir! that meal service was very nice for business and something you just won’t see here in America as the airlines here have really gone strait to hell in many ways including service. But that was a nice touch to have a flickering tea light at your service, very nice ! Safe travels and Happy Easter to you and your family. God Bless … ->- Brian
Thank you for your kind comment and support of my channel Brian! I‘d say in the majority of my flights, there is a crew member less motivated or having a worse day than others, and I think it’s an inconsistency that is barely avoidable. So I try not to have someone’s bad day ruin my day as well. But you are right, I hope airlines take note and maybe find ways to improve trainings (or even working conditions, which goes hand in hand with service performance). Cheers, Chris
I try to limit my business class experiences to cabins with a 1-2-1 layout, or at least a layout where there is direct aisle access. Part of what makes the business class experience special is to have a good crew that is cordial and attentive. Since you did not have a friendly crew, and the cabin looked very cramped in the 2-3-2 layout, I would have only given Turkish a 5/10 score.
Thank you for your comment. Honestly, on this trip I struggled finding a good business class deal, until I came across this quite affordable flight with TK, already knowing it’s going to be an old-fashioned business class. So I rather try this than no flight at all. Plan C would have been an Economy Class flight to Asia, but these offer much less to show and tell than the premium cabin.
They have to replace these seats it’s so old and not competitive anymore, food looks delicious, well Turkish people knows what good food is 😊 and sorry about the crew don’t know why they are so cold and not engaging with their passengers. Really enjoyed your video 👍
Thanks for your review. I liked your camera angles. I am a frequent Flier on Turkish Airlines. I have always found the crew to be polite and helpful on my flights. I'm shocked to hear that they simply walked right past your call light. Let's hope your return journey will have an engaging crew. I have flown all of their wide bodies, and yes, I agree with you. The 777 and A330 hard products are outdated. Their 787 and A350s are very nice. I fly often to Colombo, and it is an A330 service. Not the best. But I give Turkish the benefit of the doubt. Thanks again 😊
Thank you for your kind words, and I’m happy to hear that you generally had good experience with the cabin crew. I guess I was just unlucky on this flight, which was a red-eye flight. This could also have contributed to the mood of some of the crew members I suppose. Anyway, I don’t want to blame anyone in particular, it’s just how I experienced this one flight. And overall it was still a good experience:)
Good morning, Chris. Firstly, the Istanbul Airport design is funky! I am also liking the TA Business Class Check-In Zone. I too am not a fan of the 2-3-2 BC layout! I have never flown with TA however liking the spaciousness and the modern look! Enjoy Hong Kong, one of my favorite places to visit as well 🙂. Enjoy your time
Thank you for your kind comment. I must say, overall I did enjoy their bc, but if it would have been fully booked, I probably would have missed privacy in this kind of layout. And HK is super nice :))
I am surprised that they let Biz seats remain empty. If they announced last minute upgrades for maybe $500, or $1,000, I bet they could fill all those seats. Decades ago, Delta used to do that with domestic F seats.
I have seen it with (very few) other airlines, where they would sell last minute upgrades at the gate. But I think most carries don’t do it to avoid loosing the full fare business class payers, as they‘d all speculate for a cheaper tactic.
232 is pretty awful for business class if you're stuck with that middle 3 seat! Also, it would have been nice to see more of the bed as I feel it's very important for business class how well you can sleep.
@@forgotmypassport The reviews are extremely helpful still, but yes I always consider the sleeping conditions ahead of everything else with international flights. Bad sleeping means I am tired, sore muscles and can thus lose 2-3 days recovering where I am not fully alert and able to enjoy my stays. It looks like with Turkish the middle seat must climb over the aisle passengers, unlike JAL etc where you have your own exit?
@soobz that is indeed the case, and I‘m surprised such business class still exist. But it seems TK is not the only airline with a 2-3-2 Business class. I think some of the older B777 with Emirates have the same configuration. Luckily it seems, TK will install new seats as of next year.
sed to be so much better 6-7 years ago but only going down since then, especially after Covid. I travel business with Turkish at least 6-8 times every year and the service is getting worse year after year
Die Lounge ist halt schon sexy.. Muss ich auch mal wieder n Zwischenstopp machen.. Aber d Sitzkonfiguration ist schon was ganz wildes.. Kann man eigentlich auf ner Premium Route nach Hong Kong nicht bringen..
Ja bin überrascht, dass TK da nix moderneres in der B777 hat. War eigentlich nicht schlecht, aber auch nur weil die Kabine fast leer war. Ansonsten null Privatsphäre.
Yes, I agree it's a magnificent airport, so much better than anything in the UK. It's a mystery why so many Turks come to live and work in the UK when their country is so modern (and prices are so high!)
It's not you, Turkish crew is some of the coldest, arrogant and most indifferent business class crew I have ever traveled with. They treat the Turkish passengers better.
Um welche Uhrzeit war der Flug denn? Normal ist die Lounge abends so gegen 22 bis 1 Uhr immer voll und falls man einen Platz mit Steckdose sucht, dann kann man schon mal Pech haben. So leer wie in deinem Video habe ich jedenfalls die Lounge nie erlebt. Auch das die Business Class so leer ist, hatte ich auf meinen Flügen nach Kuala Lumpur, Singapur, Saigon oder Jakarta nie. Da war vielleicht mal ein oder 2 Sitze frei. Mit der Crew kann man Glück oder Pech haben aber ich hatte nie eine Crew, an die ich mich später nochmal erinnern konnte, weil es besonders war. Bei dir war dann die Crew wohl extrem schlecht. In der alten Business Class hat man auf jedenfall noch viel Platz. In der neuen C wäre so eine riesen Ablage wie im Otoman super. Aber an die Schuhschachtel muss man sich wohl gewöhnen. Auch von den luxuriösen 3 Fenstern muss man sich verabschieden. Es bleibt eigentlich nur noch ein Fenster, das Zweite ist schon hinter der Seitenschale vom Sitz versteckt.
Ja vom Platz her ist diese alte Business Class nicht schlecht. Aber halt kaum Privatsphäre. Abflug war kurz nach Mitternacht, und ich war so um die 22 Uhr in der Lounge. War anfänglich praktisch leer, füllte sich gegen Mitternacht jedoch ziemlich rasch.
The legroom in the Business Class section looks absolutely MASSIVE. I would prefer this layout to the 1-2-1 layout since the legroom is better and hence sleeping is likely to be easier.
Ich finde die 2-2-2 bei LH oder teilweise EK schon echt grenzwertig, aber 2-3-2 geht echt überhaupt nicht. Wäre für mich der absolute No-Go. Gar nicht vorzustellen, wenn die Kabine dann auch noch voll wäre.
Die Kabine ist aber oft voll, weil TK gerne mal 1 bis 2k billiger ist als Singapore, Lufthansa oder die Arabischen Airlines. Ein Flug aus Europa in der Business bekommt man oft für 1.800 bis 2.300 € hin und zurück. Da muss man dann halt auch etwas Abstriche machen. Wobei ich letztens die neue C im A350 geflogen bin und wirklich gut fand ich die jetzt nicht. Viel zu eng und wenige Ablagemöglichkeiten.
I can relate to this review. Mirrors my experiences. Food on Turkish is exceptional. I've also had on Qatar, unfriendly and inept FAs in Business, ignoring call buttons, the red wine for my main meal I finally got with desert, stale bread you could feed ducks with.... Food portions are huge, but taste a league below TK. The same for the food in Qatar lounges.
Not true. But I've had once a terrible female crew "serving" my section of Business Class. The males were ok. As if they had mental problems, incompetent too. A gentleman across the aisle, professor type, smiled at them politely each time there was interaction. By the time we reached the end of the longhaul flight, his smile had gone from his face completely.
Not always, please don't generalise. It backfires on you and is unfair vis a vis hardworking and friendly Flight Attendants... And believe me, I've had one or two really dreadful ones. I am a frequent flyer with TK. May I suggest you have a look at your usage of "always"?
I love loove loooove this old but gold business class. I take such a comfy seat any time over the new "privacy/cramped' business class style, Flew this plane and business class for more than 20 years. Jakarta-Istanbul-Jakarta. I "hate" the new business class. Yes, more privacy, but that doesn't help much if you cannot sit and/or sleep relaxed. Gruess uus Jakarta und guet Flug. Wohere au immer 🙂
Surly staff. Generally mediocre food along with premium economy style seating but they are cheap relative to other business classes. Hence i am stuck flying them frequently but i would never spend my money flying Turkish Airlines.
Turkish airlines quality has dropped COMPLETLY ! I fly 6 to 7 trip a year betwen JFK and IST. Back in 2014 and 2015 there wer ethe best. the food service in BC was that of a 5 star hotel. The flight attendants were anticipating your needs. Unfortunatly due to teh colapse of teh Turkish economy, so has the quality and service of TA. Gone are the amaing meals and dishes. Gone is teh service. And teh interiro of the 777 transatlantic fleet are horribly dated and ancient by modern standards. The only good thing goign on is the price for BC travel. Avoid Economy at all costs.
Flying business class ftom istanbul to lax... iasked silice of baklava with my gurkish coffee but iwas told they cant serve it because others might see and ask for it!!! Iasked a bottle of water iwas told they Re out of it!!! Its like a joke ..maybe because of ramadan or??? Imagine if ihad asked for a whisky???? Its Too bad and very poor service
Turkish airline crew has the worst attitude ever thats none of my family members ever travelled in that airline again its sad to see that they still didn't improve
It’s a pity. A friend of mine praises TK very much, so I was looking forward to this flight. However, it’s probably worth mentioning, that my friend is Turkish ;-)
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I should mention that my business class overall rating also strongly considers the price I paid (value for money), which was in this case appr. USD 1700, from Stockholm to Hongkong via Istanbul, and back. If I had paid 3k or 4k+, my rating would have been lower accordingly.
I flew with Turkish Airlines 4 times in the last year in business class, and every time I have had one or two flight attendants who were kinda rude, unfriendly and unwelcoming. Turkish Airlines should work on that!
I agrees, had same experience with more than one or two in my case.
Agree, and feels awkward though
The Turkish is rude there is nothing to do about that.
Totally agree. I flew TK on CMB - IST few times in the past three months or so and they were not friendly at all. Its like we are flying for free and its a burden for them. I think they treat passengers based on the sector. This is business class i was referring to.
@ranjansamarakone6101 I hope TK is reading the comments and recognizes a certain trend in customer satisfaction. Maybe they‘ll adress the issue in their staff training.
Another excellent video and may I compliment you on your excellent English. Thank you very much for sharing 😊
Thank you so much! And it’s the first time I read a compliment about my English. Usually I receive the opposite feedback ;-)
Greetings my friend! As always I love to get notifications that you have a new review. First, WOW! that lounge was impressive and stunning, I have never been to that country but would love to try their food. Second, I am so sorry that you encountered an ignorant, rude flight attendant, nothing worse to be treated like that especially in a premium class. Maybe he thought you were an American as tensions are high in the Middle East because of the jerk that is in power here in America or he was just a jerk himself but never fear! The airlines do watch and read these TH-cam channels and they should to get feedback and make improvements. Yes sir! that meal service was very nice for business and something you just won’t see here in America as the airlines here have really gone strait to hell in many ways including service. But that was a nice touch to have a flickering tea light at your service, very nice ! Safe travels and Happy Easter to you and your family. God Bless … ->- Brian
Thank you for your kind comment and support of my channel Brian!
I‘d say in the majority of my flights, there is a crew member less motivated or having a worse day than others, and I think it’s an inconsistency that is barely avoidable. So I try not to have someone’s bad day ruin my day as well. But you are right, I hope airlines take note and maybe find ways to improve trainings (or even working conditions, which goes hand in hand with service performance). Cheers, Chris
I Love The Cuisine Aboard,I Am Not A Fan Of 2-3-2 In Business Class.Great Trip Report
Thank you very much :)
Yes, I‘d consider booking them again just because of the cuisine 😄
I try to limit my business class experiences to cabins with a 1-2-1 layout, or at least a layout where there is direct aisle access. Part of what makes the business class experience special is to have a good crew that is cordial and attentive. Since you did not have a friendly crew, and the cabin looked very cramped in the 2-3-2 layout, I would have only given Turkish a 5/10 score.
Thank you for your comment. Honestly, on this trip I struggled finding a good business class deal, until I came across this quite affordable flight with TK, already knowing it’s going to be an old-fashioned business class. So I rather try this than no flight at all. Plan C would have been an Economy Class flight to Asia, but these offer much less to show and tell than the premium cabin.
Definitely better than economy.
Great video. The crews attitude surprised me, but I guess everyone has off days!
Thank you very much. That is true. I‘ve also heard quite positive feedback from others, regarding cabin crew. I guess I was unlucky
They have to replace these seats it’s so old and not competitive anymore, food looks delicious, well Turkish people knows what good food is 😊 and sorry about the crew don’t know why they are so cold and not engaging with their passengers. Really enjoyed your video 👍
Thank you very much:) Yes, the food was quite a highlight:))
Thanks for your review. I liked your camera angles. I am a frequent Flier on Turkish Airlines. I have always found the crew to be polite and helpful on my flights. I'm shocked to hear that they simply walked right past your call light. Let's hope your return journey will have an engaging crew. I have flown all of their wide bodies, and yes, I agree with you. The 777 and A330 hard products are outdated. Their 787 and A350s are very nice.
I fly often to Colombo, and it is an A330 service. Not the best. But I give Turkish the benefit of the doubt. Thanks again 😊
Thank you for your kind words, and I’m happy to hear that you generally had good experience with the cabin crew. I guess I was just unlucky on this flight, which was a red-eye flight. This could also have contributed to the mood of some of the crew members I suppose. Anyway, I don’t want to blame anyone in particular, it’s just how I experienced this one flight. And overall it was still a good experience:)
Don't be shocked, they are rude if you are not Turkish. I have flown with them several times.
Good morning, Chris. Firstly, the Istanbul Airport design is funky! I am also liking the TA Business Class Check-In Zone. I too am not a fan of the 2-3-2 BC layout! I have never flown with TA however liking the spaciousness and the modern look! Enjoy Hong Kong, one of my favorite places to visit as well 🙂. Enjoy your time
Thank you for your kind comment. I must say, overall I did enjoy their bc, but if it would have been fully booked, I probably would have missed privacy in this kind of layout. And HK is super nice :))
I am surprised that they let Biz seats remain empty. If they announced last minute upgrades for maybe $500, or $1,000, I bet they could fill all those seats. Decades ago, Delta used to do that with domestic F seats.
I have seen it with (very few) other airlines, where they would sell last minute upgrades at the gate. But I think most carries don’t do it to avoid loosing the full fare business class payers, as they‘d all speculate for a cheaper tactic.
232 is pretty awful for business class if you're stuck with that middle 3 seat! Also, it would have been nice to see more of the bed as I feel it's very important for business class how well you can sleep.
Thank you for the comment. I‘ll keep it in mind, to include more details about the bed 👍
@@forgotmypassport The reviews are extremely helpful still, but yes I always consider the sleeping conditions ahead of everything else with international flights. Bad sleeping means I am tired, sore muscles and can thus lose 2-3 days recovering where I am not fully alert and able to enjoy my stays. It looks like with Turkish the middle seat must climb over the aisle passengers, unlike JAL etc where you have your own exit?
@soobz that is indeed the case, and I‘m surprised such business class still exist. But it seems TK is not the only airline with a 2-3-2 Business class. I think some of the older B777 with Emirates have the same configuration. Luckily it seems, TK will install new seats as of next year.
sed to be so much better 6-7 years ago but only going down since then, especially after Covid. I travel business with Turkish at least 6-8 times every year and the service is getting worse year after year
Die Lounge ist halt schon sexy.. Muss ich auch mal wieder n Zwischenstopp machen.. Aber d Sitzkonfiguration ist schon was ganz wildes.. Kann man eigentlich auf ner Premium Route nach Hong Kong nicht bringen..
Ja bin überrascht, dass TK da nix moderneres in der B777 hat. War eigentlich nicht schlecht, aber auch nur weil die Kabine fast leer war. Ansonsten null Privatsphäre.
Thank you. Excellent review
Yes, I agree it's a magnificent airport, so much better than anything in the UK. It's a mystery why so many Turks come to live and work in the UK when their country is so modern (and prices are so high!)
It's not you, Turkish crew is some of the coldest, arrogant and most indifferent business class crew I have ever traveled with. They treat the Turkish passengers better.
Um welche Uhrzeit war der Flug denn? Normal ist die Lounge abends so gegen 22 bis 1 Uhr immer voll und falls man einen Platz mit Steckdose sucht, dann kann man schon mal Pech haben. So leer wie in deinem Video habe ich jedenfalls die Lounge nie erlebt. Auch das die Business Class so leer ist, hatte ich auf meinen Flügen nach Kuala Lumpur, Singapur, Saigon oder Jakarta nie. Da war vielleicht mal ein oder 2 Sitze frei. Mit der Crew kann man Glück oder Pech haben aber ich hatte nie eine Crew, an die ich mich später nochmal erinnern konnte, weil es besonders war. Bei dir war dann die Crew wohl extrem schlecht.
In der alten Business Class hat man auf jedenfall noch viel Platz. In der neuen C wäre so eine riesen Ablage wie im Otoman super. Aber an die Schuhschachtel muss man sich wohl gewöhnen. Auch von den luxuriösen 3 Fenstern muss man sich verabschieden. Es bleibt eigentlich nur noch ein Fenster, das Zweite ist schon hinter der Seitenschale vom Sitz versteckt.
Ja vom Platz her ist diese alte Business Class nicht schlecht. Aber halt kaum Privatsphäre. Abflug war kurz nach Mitternacht, und ich war so um die 22 Uhr in der Lounge. War anfänglich praktisch leer, füllte sich gegen Mitternacht jedoch ziemlich rasch.
Amazing video
2-3-2 configuration for business class should be illegal
I'm also going to fly business class on Turkish airlines 773er and I want to get an engine view which seat do you recommend
I recommend to check aerolopa.com website, I use it for checking the best seats, depending on the aircraft type.
@@forgotmypassport thanks😁
The legroom almost looks like too much. If you can't reach the Ottoman.
The fact you have to straddle your next-seat-neighbor to go to the toilet in business class nowadays is ridiculous.
I travlled many time I feel they can improve their product but they need to teach staff mannerism and how to talk and behave
The legroom in the Business Class section looks absolutely MASSIVE. I would prefer this layout to the 1-2-1 layout since the legroom is better and hence sleeping is likely to be easier.
It was indeed massive, more than what you get in many new Business Class. But the lack of privacy is the downside of this layout.
Ich finde die 2-2-2 bei LH oder teilweise EK schon echt grenzwertig, aber 2-3-2 geht echt überhaupt nicht. Wäre für mich der absolute No-Go. Gar nicht vorzustellen, wenn die Kabine dann auch noch voll wäre.
Würde mich interessieren, ob TK ein “Update“ deren B777 BC plant. In der A350 haben sie meines Wissens eine zeitgemässere 1-2-1 BC.
@@forgotmypassporteine neue 777 business class wird ab 2025 installiert 😊
Ah cool, na dann bin ich ja schon mal gespannt. Danke für die Info:)
Die Kabine ist aber oft voll, weil TK gerne mal 1 bis 2k billiger ist als Singapore, Lufthansa oder die Arabischen Airlines. Ein Flug aus Europa in der Business bekommt man oft für 1.800 bis 2.300 € hin und zurück. Da muss man dann halt auch etwas Abstriche machen. Wobei ich letztens die neue C im A350 geflogen bin und wirklich gut fand ich die jetzt nicht. Viel zu eng und wenige Ablagemöglichkeiten.
I can relate to this review. Mirrors my experiences. Food on Turkish is exceptional. I've also had on Qatar, unfriendly and inept FAs in Business, ignoring call buttons, the red wine for my main meal I finally got with desert, stale bread you could feed ducks with.... Food portions are huge, but taste a league below TK. The same for the food in Qatar lounges.
Sorry but the cabin crew are always unfriendly
Not true. But I've had once a terrible female crew "serving" my section of Business Class. The males were ok. As if they had mental problems, incompetent too. A gentleman across the aisle, professor type, smiled at them politely each time there was interaction. By the time we reached the end of the longhaul flight, his smile had gone from his face completely.
Not always, please don't generalise. It backfires on you and is unfair vis a vis hardworking and friendly Flight Attendants... And believe me, I've had one or two really dreadful ones. I am a frequent flyer with TK. May I suggest you have a look at your usage of "always"?
Well said 👍
@@classics39 yes i fly 4 times per month
I love loove loooove this old but gold business class. I take such a comfy seat any time over the new "privacy/cramped' business class style, Flew this plane and business class for more than 20 years. Jakarta-Istanbul-Jakarta. I "hate" the new business class. Yes, more privacy, but that doesn't help much if you cannot sit and/or sleep relaxed. Gruess uus Jakarta und guet Flug. Wohere au immer 🙂
I wonder if it's annoying to see your neighbour's movie so clearly when you are watching yours?
Surly staff. Generally mediocre food along with premium economy style seating but they are cheap relative to other business classes. Hence i am stuck flying them frequently but i would never spend my money flying Turkish Airlines.
Food I found among the best tbh. Interesting how experience differs ;-)
Turkish airlines quality has dropped COMPLETLY ! I fly 6 to 7 trip a year betwen JFK and IST. Back in 2014 and 2015 there wer ethe best. the food service in BC was that of a 5 star hotel. The flight attendants were anticipating your needs. Unfortunatly due to teh colapse of teh Turkish economy, so has the quality and service of TA. Gone are the amaing meals and dishes. Gone is teh service. And teh interiro of the 777 transatlantic fleet are horribly dated and ancient by modern standards. The only good thing goign on is the price for BC travel. Avoid Economy at all costs.
That’s not an up to date business class. I would not choose them on that basis alone. That and it’s a Boeing is another strike. No thank you.
Flying business class ftom istanbul to lax... iasked silice of baklava with my gurkish coffee but iwas told they cant serve it because others might see and ask for it!!! Iasked a bottle of water iwas told they Re out of it!!! Its like a joke ..maybe because of ramadan or??? Imagine if ihad asked for a whisky???? Its Too bad and very poor service
Turkish airline crew has the worst attitude ever thats none of my family members ever travelled in that airline again its sad to see that they still didn't improve
It’s a pity. A friend of mine praises TK very much, so I was looking forward to this flight. However, it’s probably worth mentioning, that my friend is Turkish ;-)
the ground staff are horrible in Turkey
the hard product is so bad
Uzas ....2x3x2 TO JE GROZNA KONFIGURACIJA ....
It seems TK is planning to introduce a new Business Class for the B777 as of 2025. we‘ll see.