Empathy is a new trend? Yay, it's about damn time! 👏👏👏👏 Sad that it is being used as a "tip" to make more money - Oh dear, that just sounds so genuine!
It's not that empathy is a new trend, but that customer awareness is an important factor when running a business. Hopefully you found the tips helpful!
u lost me when u said giveaways.. this hurts the brand so much !! unless your brand is directed toward middle to low income class who are price sensitive. giving away 1000 $ fine jewelry is a terrible idea which brings you nothing in return
jessica, how do we most effectively gather and add /show testimonials to Instagram? for example if i have a customer who isn't keen on sending a picture of herself wearing the piece but she snds me a wonderful text testimonial, what do i do with that?
If you're keen to share your testimonials on Instagram you could use the testimonial copy on a post with a visual of the item your customer bought. I would also recommend encouraging customers to add their reviews to Google Reviews, or something like Trust Pilot. Hope that helps! x
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Do come and share which area/s you'll be focusing on this year! Jess x
I am going to try and focus my brand visuals a lot more. Also do some markets this summer and network in the real world!
Great stuff. Good luck with your plans! x
Quality video content with great information as always! Thank you sis! ❤️
You are so welcome lovely x
Tried all those engagement bits on my fb business page but no one ever bothers to react or comment etc not had a sale in over a year now
Sorry to hear that lovely. Do you have a profile on Instagram? Facebook might not be the right channel for you x
@@JewellersAcademy hi yes I have Instagram as well and the same there
@@judithchapman3280 I sympathise, it takes a long time to build...
@@suehiggins1488 I’ve been at it over 3 years no matter what I do no one can be bothered to even pop a simple like let alone comment or share
@@judithchapman3280 shame
I am so thankful that I found your channel. Subscribed!
That is so lovely to hear! Thank you for your comment x
Thank you so much for this 😍😍
You're welcome 😊
The thing I find is that the people who follow and engage on social media are always other businesses, not customers...
This is sometimes the case. They might also be friends and family too, but they will all be your fans x
Empathy is a new trend? Yay, it's about damn time! 👏👏👏👏 Sad that it is being used as a "tip" to make more money - Oh dear, that just sounds so genuine!
It's not that empathy is a new trend, but that customer awareness is an important factor when running a business. Hopefully you found the tips helpful!
Thank you.
u lost me when u said giveaways.. this hurts the brand so much !!
unless your brand is directed toward middle to low income class who are price sensitive.
giving away 1000 $ fine jewelry is a terrible idea which brings you nothing in return
thank you so much😍😍
No problem lovely x
Love to have you here🙏😀
jessica, how do we most effectively gather and add /show testimonials to Instagram? for example if i have a customer who isn't keen on sending a picture of herself wearing the piece but she snds me a wonderful text testimonial, what do i do with that?
If you're keen to share your testimonials on Instagram you could use the testimonial copy on a post with a visual of the item your customer bought. I would also recommend encouraging customers to add their reviews to Google Reviews, or something like Trust Pilot. Hope that helps! x
thank you so much😍
Hey lovely, You are very welcome. Do you have a jewellery business? x