Just got my Levo gen2 fixed at the bike shop. They said sometimes this can happen with gen 1 due to small battery in the computer. Need to change cell battery for gen 1. For gen 2 there isn't a battery and mine was fixed by installing two updates. The shop said if the bike sits for awhile and misses updates it can stop turning on until an update is performed.
Mine won't turn on either and I can't get continuity on the exact same pin as yours. Bending the cable around makes no difference on mine either. I guess I better buy a new cable. Thanks for posting this helpful video! Oh and I'd like to add that the pin next to the bad one is not recessed on my cable and that one does have continuity on my 2020 Turbo Kenevo.
@@RickLomas Short story is I just got the new cable and it didn't work for me so I'm back at the drawing board, but I just watched your video again and noticed the recessed pin swapped sides from your old cable to your new one. Since this new cable worked for you I wonder if either of those pins even matter when plugged into the motor. Perhaps they are only needed for the charging 🤷♂
I don’t believe that pin is supposed to be connected. I also have a kenevo 2021 that doesn’t turn on. All my pins have continuity EXCEPT that brown one. I got the right angle plug shaved down and the brown wire isn’t soldered to anything! It would make sense for the user who replaced their cable and didnt fix it. I’m now skeptical too
When I looked up the part on the Specialized America website I found the following under description: "Short 150mm cable length eliminates the need for looping the cable inside of the motor covers." Is it possible that they have created a second "upgraded" cable? I don't think your video explains why the first generation cable is looped. What is your opinion?
I have 2019 turbo Levo which I’m having issues getting it to turn on. I took it to the specialized bike shop and we ended up replacing the TCU at great cost and seemed to had fixed the issue however it again will not turn on. It seems after I wash the bike (low pressure wash) this issue keeps occurring, the bike has been sitting now for two weeks so should be dry but a no go. The weird thing is when trying to turn on the battery lights light up so there is a connection? Very frustrating - was wondering if replacing the cable as shown here might fix my issue. Regards D
Did you get continuity on all the pins? I’m trying to troubleshoot my issue as we speak. I get continuity on the two rectangle pins, but not all of the small pins.
@@RickLomas I think I’m having the same problem. The one pin that seems slightly recessed. I’m not getting any continuity. Thanks for making this video.
@@RickLomas what’s interesting is I have a 2019 turbo levo and my recessed pin is in the same position as you’re bad pin and I am also not getting continuity on that pin. So to be clear, I’m getting continuity on all pins except for the recessed pin and my recessed pin is in a different location than your recessed pin. I ordered the new part so hopefully this fixes the issue
I think there were quite a few battery cable failures on the 2019-20 Levo's? I don't know when Specialized improved the cable design but would guess 2022? We have been lucky with our 2019 Levo's which so far, have been 100% reliable.
Thanks so much for the comment Chris and thank you for your help in getting it sorted. I'm surprised I didn't get stranded (well without power!) with the faulty cable. I only noticed one momentary blip when climbing a trail in The Quantocks back in April, since then, just a reluctance to turn on. Hopefully it'll be fine forever now. I do love the bike.
My bike intermittently turns off while riding and is hesitant to turn back on unless I physically push on battery port everything is clean. I’m thinking it’s the charge port wire.
I would describe this fault as a known issue that Specialized needs to recognise- beyond simply making an upgraded replacement part available at an exorbitant price. Here in NZ we have the Consumer Guarantees Act that forced retailers to repair faults like this at no cost even after the so called factory warranty has expired. The length of legal warranty is calculated taking the purchase price into consideration; less for cheap stuff but much longer for decent and expensive bikes like Specialized. 3 year old bikes would be covered and repaired free of charge. Not helpful for you but others from NZ would be interested. We have many Specialized bikes here.
on removing my battery. The bolt was seized in so tight it required a heavy duty wrench and a long bar on the end to get it out ! It messed up the threads on the bolt .There was a lot of corrosion on the bolt and in the bolt hole . To me it looked similar to corrosion you see on a battery post in your car blue green color. ? The the worst part is . When cleaning the corrosion out of the center of the bolt I found out the hole goes ALL THE WAY THROUGH THE BOLT !!!. Allowing water dirt and salt to enter into the battery ! No wonder the F*cking thing was sezied.
Just got my Levo gen2 fixed at the bike shop. They said sometimes this can happen with gen 1 due to small battery in the computer. Need to change cell battery for gen 1. For gen 2 there isn't a battery and mine was fixed by installing two updates. The shop said if the bike sits for awhile and misses updates it can stop turning on until an update is performed.
Mine won't turn on either and I can't get continuity on the exact same pin as yours. Bending the cable around makes no difference on mine either. I guess I better buy a new cable. Thanks for posting this helpful video! Oh and I'd like to add that the pin next to the bad one is not recessed on my cable and that one does have continuity on my 2020 Turbo Kenevo.
Interesting I wonder what is different in the Kenevo models.
@@RickLomas Short story is I just got the new cable and it didn't work for me so I'm back at the drawing board, but I just watched your video again and noticed the recessed pin swapped sides from your old cable to your new one. Since this new cable worked for you I wonder if either of those pins even matter when plugged into the motor. Perhaps they are only needed for the charging 🤷♂
I don’t believe that pin is supposed to be connected. I also have a kenevo 2021 that doesn’t turn on. All my pins have continuity EXCEPT that brown one. I got the right angle plug shaved down and the brown wire isn’t soldered to anything! It would make sense for the user who replaced their cable and didnt fix it. I’m now skeptical too
When I looked up the part on the Specialized America website I found the following under description: "Short 150mm cable length eliminates the need for looping the cable inside of the motor covers." Is it possible that they have created a second "upgraded" cable? I don't think your video explains why the first generation cable is looped. What is your opinion?
I have 2019 turbo Levo which I’m having issues getting it to turn on. I took it to the specialized bike shop and we ended up replacing the TCU at great cost and seemed to had fixed the issue however it again will not turn on.
It seems after I wash the bike (low pressure wash) this issue keeps occurring, the bike has been sitting now for two weeks so should be dry but a no go. The weird thing is when trying to turn on the battery lights light up so there is a connection? Very frustrating - was wondering if replacing the cable as shown here might fix my issue.
Regards D
Well there’s only one of finding out. It’s a shame it’s an expensive way to find out.
Did you get continuity on all the pins? I’m trying to troubleshoot my issue as we speak. I get continuity on the two rectangle pins, but not all of the small pins.
No see video 03:53 - the small pin on its own was not connecting on the old one, but was on the new one.
@@RickLomas I think I’m having the same problem. The one pin that seems slightly recessed. I’m not getting any continuity. Thanks for making this video.
@@RickLomas what’s interesting is I have a 2019 turbo levo and my recessed pin is in the same position as you’re bad pin and I am also not getting continuity on that pin. So to be clear, I’m getting continuity on all pins except for the recessed pin and my recessed pin is in a different location than your recessed pin. I ordered the new part so hopefully this fixes the issue
It was the pin next to that. I think that recessed one isn't used.
please let me if the new cable fixes it
I think there were quite a few battery cable failures on the 2019-20 Levo's? I don't know when Specialized improved the cable design but would guess 2022? We have been lucky with our 2019 Levo's which so far, have been 100% reliable.
Thanks so much for the comment Chris and thank you for your help in getting it sorted. I'm surprised I didn't get stranded (well without power!) with the faulty cable. I only noticed one momentary blip when climbing a trail in The Quantocks back in April, since then, just a reluctance to turn on. Hopefully it'll be fine forever now. I do love the bike.
Lol all my proper bikes "turn on" everytime, I just spin the cranks with my legs 😂
My bike intermittently turns off while riding and is hesitant to turn back on unless I physically push on battery port everything is clean. I’m thinking it’s the charge port wire.
@@jglassman1122 yeah mine did that. I'd say, with great certainty, that you have the same problem.
@@repo4my washing up bowl is more reliable than my dishwasher too. I know what I’d rather use 😂
I would describe this fault as a known issue that Specialized needs to recognise- beyond simply making an upgraded replacement part available at an exorbitant price. Here in NZ we have the Consumer Guarantees Act that forced retailers to repair faults like this at no cost even after the so called factory warranty has expired. The length of legal warranty is calculated taking the purchase price into consideration; less for cheap stuff but much longer for decent and expensive bikes like Specialized. 3 year old bikes would be covered and repaired free of charge. Not helpful for you but others from NZ would be interested. We have many Specialized bikes here.
Thanks for this. I didn’t know that about New Zealand, very cool.
on removing my battery. The bolt was seized in so tight it required a heavy duty wrench and a long bar on the end to get it out ! It messed up the threads on the bolt .There was a lot of corrosion on the bolt and in the bolt hole . To me it looked similar to corrosion you see on a battery post in your car blue green color. ? The the worst part is . When cleaning the corrosion out of the center of the bolt I found out the hole goes ALL THE WAY THROUGH THE BOLT !!!. Allowing water dirt and salt to enter into the battery ! No wonder the F*cking thing was sezied.