The Art of Negotiation | Maria Ploumaki | TEDxYouth@Zurich

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  • เผยแพร่เมื่อ 28 ก.ย. 2024
  • During TEDxYouth@Zurich, Maria talked about the “Art of Negotiation”. She explained how every negotiation is different and walked us through what are for her the most important pillars of negotiation: logic, emotion and reputation - as per Aristotle on persuasion: ethos, logos and pathos - and explained why each one of them is crucial in the negotiation process. She offered three practical tips on how to think and interact during a negotiation, taking us through resilience, the importance of kindness and consideration, and lastly our ability to gain control over how we react in a given situation.
    This talk was given at a TEDx event using the TED conference format but independently organized by a local community. Learn more at ted.com/tedx

ความคิดเห็น • 180

  • @smartdemocracy9630
    @smartdemocracy9630 6 ปีที่แล้ว +22

    EXPECT THE UNEXPECTED BE TOUGH TO THE CAUSE BE KIND TO THE PEOPLE AND ALWAYS ACT NEVER REACT....nice ending, logos pathos ethos

  • @johnsonwang867
    @johnsonwang867 4 ปีที่แล้ว +153

    3 tips:
    1. Expect the Unexpected. (Logic)
    2. Be Tough to the Cause. Be Kind to the People. (Reputation)
    3. Always Act, Never React. (Emotion)

    • @RPDBY
      @RPDBY 4 ปีที่แล้ว +1

      very succinct and useless summary

    • @justinschexnayder8485
      @justinschexnayder8485 2 ปีที่แล้ว +2

      @@RPDBY very good summary of the summary

    • @PremOswal
      @PremOswal 3 วันที่ผ่านมา

      best summary

  • @MansaKimani
    @MansaKimani 3 ปีที่แล้ว +3

    "Every Single One Of Us Sees The World through a different lense." - Truth. It's called Individualism. And Diversity. It's Beautiful

  • @angelicawinton2534
    @angelicawinton2534 8 ปีที่แล้ว +2

    I too like the concept of combination lock and Maria gave good advice I, like when she gave the advice that we should know what kind of game we are playing, and she used a lot of comparison to tell her story

  • @marrianesmith8484
    @marrianesmith8484 8 ปีที่แล้ว +10

    This is currently my favorite TED talk on conflict negotiation. I thought the delivery was very well done. Perhaps I related well to the perspective of the speaker. It was well structured, so I came away with a coherent message. It was engaging so that it held my attention. She also mentioned many aspects I have not heard in the 20 or so conflict management videos I have listened to so far. I feel like I came away with some solid tips for surviving a difficult environment.

  • @sumanfoods2908
    @sumanfoods2908 2 ปีที่แล้ว +1

    Every negotiation is a different animal. Wow 👏👏👏

  • @danieliskander9680
    @danieliskander9680 6 ปีที่แล้ว

    i think if you have been in a position to negotiate..and didnt so so well...this material can be very useful. i have been in numerous negotiations in the past year. it is so easy to fall in the two ends ..either be rigid with what you want or fall completely comfortable when things start to seem are going your way. either way you risk loosing so much more if your oponent is better at the art.

  • @chrystaslis9189
    @chrystaslis9189 9 ปีที่แล้ว +1

    Ενώ είχε αυτοπεποίθηση και καλη προετοιμασία, έλειψε η συνοχή και η επιστημονική προσέγγιση στο αντικείμενο. Δε θα τολμούσα να εκφράσω γνώμη αν δε διδασκα ο ίδιος διαπραγματευτικές ικανότητες και ρητορική. Μακάρι να βελτιωθεί στο μέλλον, θα ναι καλό για τη διεθνές κύρος των Ελλήνων που τόσο καταρρακώθηκε από τις οικτρες εγχωριες πολιτικές εξελιξεις

  • @conniekadansky9093
    @conniekadansky9093 7 ปีที่แล้ว +8

    If you give someone your "Remote Control" you have lost the negotiation. They will push your defensive buttons. Good stories to back up her logic.

  • @danielbalev991
    @danielbalev991 8 ปีที่แล้ว +1

    Great presentation Maria !
    Just one little note at 3:06 Aristotle 2400 years ago.

  • @stevanradojevic4
    @stevanradojevic4 7 ปีที่แล้ว +101

    She literally didn't give me any tips on how to negotiate better. Terrible.

    • @throttlebuff
      @throttlebuff 6 ปีที่แล้ว

      agree

    • @troybody6662
      @troybody6662 5 ปีที่แล้ว +2

      Maybe you can help? How do you act without reacting? How do you be tough on the subject and not on the person?

  • @wcpaulk
    @wcpaulk 9 ปีที่แล้ว +12

    I still dont understand.....

  • @kreeastichattopadhyay2965
    @kreeastichattopadhyay2965 4 ปีที่แล้ว +2

    After 7:10
    1.Expect the unexpected
    2.People forget what we say but they never forget how they feel,so be kind to them but be tought to the cause.
    3.Every action has a reaction so always act,never react.When someone push to swipe u out from ur place immediately stop to hold ur place.What people do their choice,ur action is ur choice.

  • @bernardting3361
    @bernardting3361 3 ปีที่แล้ว

    Excellent analysis

  • @PremJay
    @PremJay 5 ปีที่แล้ว +1

    very nice presentation.

  • @sleepycobra9152
    @sleepycobra9152 8 ปีที่แล้ว +3

    Can someone summarize what she is saying ?

    • @marsontran1692
      @marsontran1692 8 ปีที่แล้ว +11

      1. Expect the unexpected.
      2. Be tough to the cause, be kind to the people.
      3. Always act, never react.

  • @stephengoh5456
    @stephengoh5456 3 ปีที่แล้ว

    Awesome! Love it. Thank you.

  • @nickdimitressis7158
    @nickdimitressis7158 8 ปีที่แล้ว +7

    Disappointing presentation. Although as a general rule I rather write a positive comment or none a all, I can't resist and say I don't think anyone would become even remotely wiser when it comes to negotiations by watching this clip. Lots of platitudes and vague concepts that are not tied in convincingly in a negotiation setting. Also some original ideas would be nice. Hope this negative comment would make the speaker try harder to make her material easier to relate to.

    • @smartdemocracy9630
      @smartdemocracy9630 6 ปีที่แล้ว

      Nick always bear in mind the pressure she gets to follow Tedx pattern.

  • @njohanaes
    @njohanaes 5 ปีที่แล้ว +1

    Very nice conference !!

    • @ibrahimhamada5751
      @ibrahimhamada5751 3 ปีที่แล้ว

      It really thrills me to see a beautiful and adorable woman like you with such an amazing smile

    • @njohanaes
      @njohanaes 3 ปีที่แล้ว

      @@ibrahimhamada5751 thank you!

  • @masoodrana9425
    @masoodrana9425 5 ปีที่แล้ว +2

    Wonderful tips.
    Thank you.

  • @WeFocusClasses1
    @WeFocusClasses1 8 ปีที่แล้ว +3

    So Effective :)

  • @bns3543
    @bns3543 3 ปีที่แล้ว

    Well said thanks

  • @axiacapitalinmobiliario111
    @axiacapitalinmobiliario111 7 ปีที่แล้ว +1

    As many others comment on this video, she didn't say anything that could help you to make a better negotiation

  • @SKILLSITE
    @SKILLSITE 3 ปีที่แล้ว

    Great!!

  • @tookool4school
    @tookool4school 9 ปีที่แล้ว +46

    that was just a bunch of random facts....

    • @Sesamestreet9080
      @Sesamestreet9080 8 ปีที่แล้ว +5

      Yeah but nothing wrong with Learning something new that could possibly help you out

    • @gingerindian1141
      @gingerindian1141 8 ปีที่แล้ว

      +Bananasauce There is a big learning here - emotions always influence logic. if you are negotiating with a person/persons and your tone, your word choice, your body language, the ideas you present - are causing either an accumulative emotional antagonistic effect then that dial she referred to is going the wrong way for you. This lecture only means something if you have to negotiate at a significant level every day or so. Hence why it seemed a worthless event to you.

    • @tookool4school
      @tookool4school 8 ปีที่แล้ว +2

      +Greg Ingram no shit sherlock. i said they were random facts not worthless, but thanks for making an assumption.

    • @tookool4school
      @tookool4school 8 ปีที่แล้ว +1

      +Sesamestreet9080 yes very true :)

    • @gradingterminal807
      @gradingterminal807 8 ปีที่แล้ว

      +Greg Ingram logic is a falLos symbol humanic recognition nurture them nature ... for that reason only endure
      divine çomedy nologic is not negotiation as positive perceptilog

  • @mselizabethsteel
    @mselizabethsteel 6 ปีที่แล้ว +1

    what is a bag

    • @rayhabnduati6383
      @rayhabnduati6383 5 ปีที่แล้ว

      Buck* it's the animal put up on her screen...

  • @veronajurgen3173
    @veronajurgen3173 7 ปีที่แล้ว +82

    how to talk for 15 minutes without saying something...

    • @MeliGirlM
      @MeliGirlM 2 ปีที่แล้ว +4

      She said a lot. Maybe you should watch again with an open mind.

    • @itssaranroy
      @itssaranroy ปีที่แล้ว +4

      How to hear, without listening.

    • @sharafdeen9920
      @sharafdeen9920 2 หลายเดือนก่อน

      😂.. wow

  • @SKtheGEEK
    @SKtheGEEK 6 ปีที่แล้ว

    why exactly you are talking ???

  • @MarkJeffries
    @MarkJeffries 7 ปีที่แล้ว +5

    I'm sorry but this is simply a collection of random words and the unconnected quotes of others. I was hoping for some fascinating content...The search goes on.

    • @nighthawkviper6791
      @nighthawkviper6791 5 ปีที่แล้ว

      Purdue replaced Trump's Art of the Deal with this meathead, vomiting the work of others.

  • @juliozavala698
    @juliozavala698 6 ปีที่แล้ว

    Abastecimiento estratégico

  • @ssc_cgl_2024_topper
    @ssc_cgl_2024_topper ปีที่แล้ว +1

    Kids attendance here😂

  • @yurypopov6149
    @yurypopov6149 3 ปีที่แล้ว +1

    I have a mixed feeling after watching that video. Definetely presentation skills should be mastered, still I am convinced that she rehersed several times.
    The fundamental fear that anyone can relate to - is fear of not be liked. That fear transforms in the motive to prove others that you deserve to be liked. But no one really cares.
    You either come and appear who you are and transfer a signal of genuine person. You either step out of comfort zone and be a completely different person. Being in between - just not convincing.
    The subject is very wide and it starts with ethimology of word negotiate, that have roots back to time between Roman wars, when you can do nothing "otios" or you make yourself busy "neg otios". So negotiation and business are indeed simular words... and so on...

  • @benotaku3296
    @benotaku3296 7 ปีที่แล้ว +1

    The presentation is all over the place and not captivating. She perhaps has the facts but she does not take us from point A to point B.

  • @edla4967
    @edla4967 3 ปีที่แล้ว

    I negotiated with a grizzly bear.. I lost

  • @lindor1695
    @lindor1695 4 ปีที่แล้ว +1

    Over weight immigrant teaches Americans negotiations.

  • @tubemate007
    @tubemate007 4 ปีที่แล้ว +6

    The worst TED talk?!? Ever watched!

  • @zipperwax8372
    @zipperwax8372 7 ปีที่แล้ว +1

    I heard goat, maths and .......zzzzzzzzzzzz. Where's the money?

  • @adnankhan-vi2mo
    @adnankhan-vi2mo 15 วันที่ผ่านมา

    Wawoooo you are so beautiful

  • @rowanwood5397
    @rowanwood5397 4 ปีที่แล้ว

    greece produces a lot of geniuses, and a lot of peasants. i wish they could elect a leader to fix their systemic problems.

  • @1914_
    @1914_ 7 ปีที่แล้ว +3

    Thick af damn

  • @Lyndonkabillion
    @Lyndonkabillion 4 ปีที่แล้ว

    china

  • @cdo29mike
    @cdo29mike 6 ปีที่แล้ว

    Boring

  • @avinashramdawor1817
    @avinashramdawor1817 7 ปีที่แล้ว

    Absolutely useless!

  • @ishtiaqahmedchowdhury9840
    @ishtiaqahmedchowdhury9840 6 ปีที่แล้ว +145

    best lesson: people will forget what you said,
    people will forget what you did but
    they will never forget how you made them feel

    • @richardkombea6566
      @richardkombea6566 6 ปีที่แล้ว

      Lol.

    • @friedice45
      @friedice45 4 ปีที่แล้ว

      T h I s.

    • @HH-ng3lm
      @HH-ng3lm 3 ปีที่แล้ว

      Yes exactly

    • @HH-ng3lm
      @HH-ng3lm 3 ปีที่แล้ว

      @@richardkombea6566 why is this funny ?

  • @QurbanYazdaniInIIUMFromBamyan
    @QurbanYazdaniInIIUMFromBamyan 7 ปีที่แล้ว +24

    Well, but there is nothing about art of negotiation here.

  • @oematthews7353
    @oematthews7353 4 ปีที่แล้ว +10

    this is such a bad talk! it's like a string of stories and trite sayings disguised as 'insight'

  • @JonMichAttunaga
    @JonMichAttunaga 29 วันที่ผ่านมา +1

    For some reason. Some comments here almost made me stop watching the video. Luckily i didn’t. Her delivering the message to me makes me realise things.

  • @MeliGirlM
    @MeliGirlM 2 ปีที่แล้ว +3

    Top comment almost made me pass this video but she had some AMAZING talking points. Definitely worth the watch.

  • @polinaruseva9752
    @polinaruseva9752 9 ปีที่แล้ว +14

    Cool talk. I really liked the part about the remote contol... very true... we've all been there

    • @Balling117
      @Balling117 8 ปีที่แล้ว +2

      Cool comment! I really like that part about her cool talk...verytrue... we've all been there!

    • @ibrahimhamada5751
      @ibrahimhamada5751 3 ปีที่แล้ว

      ❤️🌹👍

  • @hsetiono
    @hsetiono 5 ปีที่แล้ว +9

    1. Expect the unexpected
    2. Be tough on the cause, be kind to the people
    3. Always act, never react

  • @vladimirpacheco
    @vladimirpacheco 7 ปีที่แล้ว +10

    I really liked this presentation. Ploumaki is composed and never loses control. She uses a combination of facts, analogies and personal narratives to bring her messages across. It will be difficult for left brain people to understand all of her points but right brain people will find this refreshing.

  • @itzzcuzimwhiteee
    @itzzcuzimwhiteee 9 ปีที่แล้ว +4

    ehh

  • @MicahBuzanANIMATION
    @MicahBuzanANIMATION 9 ปีที่แล้ว +19

    Some great advice here. Can be applied to any type of human relationship - be it business or casual.

  • @briankim9283
    @briankim9283 5 ปีที่แล้ว +5

    Never be on the defensive side. Always act never react

  • @babeadmiral
    @babeadmiral 29 วันที่ผ่านมา

    My legs actually twitched

  • @Joseph-j8v6w
    @Joseph-j8v6w หลายเดือนก่อน

    Thank you for the talk

  • @alexandroschatzopoulos7285
    @alexandroschatzopoulos7285 7 ปีที่แล้ว +3

    Πάρα πολυ καλή Μαρία μπράβω σου. Σαν συμβουλή για public speaking θα πρότεινα να χρωματίζεις τη φωνή σου λίγο παραπάνω, τονικά για να κρατάς σ επαφή το κοινό σου. Τέλεια δομή, άψογο περιεχόμενο.

  • @FRANCISJULIEN-z4u
    @FRANCISJULIEN-z4u 5 หลายเดือนก่อน

    Wow, love I!!!

  • @artmin7071
    @artmin7071 7 ปีที่แล้ว +4

    She stated deep universal messages. All negative commentators just do not get the points. I clearly got them. And the introduction with a goat is a very nice metaphor. Such a pity there are only 3 pieces of advice from her in the video))

    • @troybody6662
      @troybody6662 5 ปีที่แล้ว

      I can get the messages, but how do you apply them? How do I act, but not react, for example? I'm trying to understand BATNA. How do I be tough on the situation, but not on the people?

  • @nandkhidkikar5350
    @nandkhidkikar5350 6 ปีที่แล้ว +3

    Three nice tips To enhance negotiation skills.

  • @karolboratynski9685
    @karolboratynski9685 6 ปีที่แล้ว +7

    "If you are in defense position reposition yourself" And no explanation given or example. Not very practical mention.

  • @bizgraft
    @bizgraft 9 ปีที่แล้ว +1

    Very well researched and well prepared however not the best delivery. Language barrier perhaps but understandable. Very interesting tips to apply. Thank you

  • @vikivoicecoach
    @vikivoicecoach 4 ปีที่แล้ว +1

    I did not learn the art of negotiation, not a great talk

  • @anisamuel3205
    @anisamuel3205 6 ปีที่แล้ว +1

    It's obvious... Good topic lack of cogency and demonstrations.

  • @luv4life1
    @luv4life1 ปีที่แล้ว +1

    Definitely one of my favorites. And this can be used is so many things in life!

  • @chandrashekhar1961
    @chandrashekhar1961 8 ปีที่แล้ว +2

    It is good. I liked the concept of combination lock. It would help in all sorts of negotiation

  • @PhilShary
    @PhilShary 7 ปีที่แล้ว +1

    TED is so freaking superficial.

  • @Favoritetransparency
    @Favoritetransparency 2 หลายเดือนก่อน

    Great delivery of the material!

  • @lorenzocarrasco1072
    @lorenzocarrasco1072 3 ปีที่แล้ว

    Esto se encuentra traducido al españo ?

  • @Tpb.3
    @Tpb.3 4 ปีที่แล้ว

    Accent made it hard to understand tbh.

  • @KenyanOtaku
    @KenyanOtaku ปีที่แล้ว

    Here's to improving my negotiation skills 💪

  • @akashgupta1189
    @akashgupta1189 6 ปีที่แล้ว +1

    Very well said

  • @BJ-dd9ek
    @BJ-dd9ek 6 ปีที่แล้ว

    i repeated this video more than 5 times. but i think this is not good video.

  • @kingech_B15
    @kingech_B15 3 ปีที่แล้ว

    THick

  • @SolidHelion
    @SolidHelion 4 ปีที่แล้ว

    I have some really bad news for Swiss corporations if this is the best they can hire..

  • @theschoolofbodylanguage
    @theschoolofbodylanguage ปีที่แล้ว

    Thanks ❤

  • @rubentrancoso
    @rubentrancoso 2 ปีที่แล้ว

    mandela? please

  • @allylioness732
    @allylioness732 5 ปีที่แล้ว +1

    Great great love it

  • @kanangasimov8461
    @kanangasimov8461 3 ปีที่แล้ว

    Just time wasting

  • @kashifsheikh9955
    @kashifsheikh9955 3 ปีที่แล้ว

    Oh! What the a**.

  • @BJ-dd9ek
    @BJ-dd9ek 6 ปีที่แล้ว

    Her voice is too weak..

  • @thomasmalischewski3801
    @thomasmalischewski3801 3 ปีที่แล้ว

    is that true?

  • @jaykobwalson1941
    @jaykobwalson1941 3 ปีที่แล้ว

    Ah yes, the negotiator!

  • @satendrasingh1803
    @satendrasingh1803 2 ปีที่แล้ว

    Thank You Maria .

  • @TrioPack2222
    @TrioPack2222 6 ปีที่แล้ว

    The negotiations were short.

  • @user-qf7np7uz8i
    @user-qf7np7uz8i 7 ปีที่แล้ว +3

    سبحانك اللهم وبحمدك سبحان الله العظيم

  • @hamzaaures7060
    @hamzaaures7060 6 ปีที่แล้ว

    A waste of time!

  • @masoodrana9425
    @masoodrana9425 2 ปีที่แล้ว

    Wonderful

  • @BJ-dd9ek
    @BJ-dd9ek 6 ปีที่แล้ว +3

    Her lecture is too sleepy

  • @Salwa-Alnkhli
    @Salwa-Alnkhli 8 ปีที่แล้ว

    خسارة مافي ترجمة 😐

  • @zico471
    @zico471 9 ปีที่แล้ว

    Utopia world of negotiation :D

  • @brandon909able
    @brandon909able 3 ปีที่แล้ว

    Nice graph

  • @guillaumenouri6903
    @guillaumenouri6903 8 ปีที่แล้ว +2

    She blatantly stole that story at the beginning about the buck and the barn... It's from the book 'how to win friends and influence people' by Dale Carnegie, which has sold over 16 million copies. I don't doubt for a second that she has read that book since she's into business. Check it out if you want, chapter 3 of the book on the second page of the chapter. It's a great story with a practical moral, just no need to pass it as one of hers...

    • @polinaruseva9752
      @polinaruseva9752 8 ปีที่แล้ว +3

      +guillaume nouri - Hi Guillaume, I see your point, at the same time I hope I can change your opinion with this small clarification: I know Maria personally (she is a good friend on mine). She grew up in a farm and her dad keeps a nasty scar from that buck's horns... I think it is ok for something described in a book to also happen in real life :) I guess the buck makes a good example of how to influence animal behaviour and I bet it is described in more than one book. Best, Polina

  • @LieveVereycken
    @LieveVereycken 7 ปีที่แล้ว

    X

  • @mohamedalfaradi606
    @mohamedalfaradi606 6 ปีที่แล้ว

    The points are really helpful.

  • @alinabizadeh9989
    @alinabizadeh9989 8 ปีที่แล้ว +3

    she moves more, talks slow.. headache

  • @Algorythm-C
    @Algorythm-C 6 ปีที่แล้ว

    brilliant

  • @antons6417
    @antons6417 7 ปีที่แล้ว

    Lacking

  • @Aviao100
    @Aviao100 8 ปีที่แล้ว +3

    dont understand anything

    • @shahh7835
      @shahh7835 7 ปีที่แล้ว

      +ninuxy Looool deep

    • @topgun6674
      @topgun6674 5 ปีที่แล้ว

      Its because you are a pendeja!

  • @unixriver
    @unixriver 6 ปีที่แล้ว

    she is gorgeous