3 hours of watching random videos i finally found the right one, youre a life saver man!! almost went to my local service centre if its wasnt for your helpful video!! thanks man
Please help me when I’m in file and in run new task I typed cmd and pressed ok AND made sure I had pressed “create this task wit administration privileges” I pressed that and pressed ok it said C:\windows\system32\cmd.exe : The file or directory is corrupted and unreadable
Scott, you are a life saver and you have relieved my stress today. This issue happened to me this Monday, followed your instructions today, and it worked almost immediately following your method. You provided easy and clear to understand instructions. Thank You.👍👍
If you need to reinstall Windows and you don't have built-in recovery, you'll need to get on another computer (friend, family, public library) and download Windows installer to a flash drive. You can then boot this system to that drive and either repair or reinstall Windows. I made a video on how to do this, maybe it will help you: th-cam.com/video/5naOPxd6vsI/w-d-xo.html
If you can open explorer, I would first try running system restore before reinstalling Windows. From search box, type rstrui and hit enter, go from there. If that doesn't work, you don't have a lot of options left before reinstalling
I did the sfc scan several times and it still says it found corrupt files and was unable to repair them. If I have to reinstall windows how do I save my files?
Your best bet is to create a Hirens boot CD on flash drive. There is an explorer style interface that you can use to access and copy your files off. Then use the Windows installer to reinstall Windows. Here's how: 2 USB boot drives EVERY PC user should make before it's too late! th-cam.com/video/uCkOVDHfFJM/w-d-xo.html Or use one flash drive for both. Here's how: The LAST flash drive you will ever need! Ventoy FULL walk-thru and review! th-cam.com/video/MIT3w-EPA9M/w-d-xo.html
Please help me when I’m in file and in run new task I typed cmd and pressed ok AND made sure I had pressed “create this task wit administration privileges” I pressed that and pressed ok it said C:\windows\system32\cmd.exe : The file or directory is corrupted and unreadable
Thank you for the awesome video helping with the issue. I had a error saying windows corrupt files unable to repair after it ran its check. I'm guessing I have more issues! Thanks for your helpful videos with these issues!!
Sir i hope u respond, i got windows 11 today (i had windows 10 yesterday) so i installed it but when i turned on it is ofc black screen and it says “windows explorer” not responding so please tell me what to do.
In my case I had to run CHKDSK /f prior to sfc /scannnow or it would say the errors cannot be fixed with scannow. In the reverse order they were fixed and I'm back in. Good point in the right direction though.
Nothing. Sounds likes Windows is seriously corrupted. You're likely going to need Windows installer disc to access the troubleshooting menus you need to fix this. If you don't have them, here's how to get them: 2 USB boot drives EVERY PC user should make before it's too late! th-cam.com/video/uCkOVDHfFJM/w-d-xo.html
When opening task manager from ctr+alt+del i still cant see it. It is opened (i can see it with alt+tab) but when im not holding alt+tab its right back to black screen with cursor.
Near the beginning are you saying to push ctrl and delete at same time or ctri first then delete button? Trying to figure some of this out when it happens again.........
The easiest way is to hit CTRL with your left middle finger, the ALT key with your left first finger and DEL with your right first finger. You can hold down CTRL and ALT and then DEL and that should do it
@@AskYourComputerGuy I got as far as the (explorer exe.) menu from watching a different video, I was hoping I could just type that in and my home page would come up, but that was already listed so my black screen with cursor was still showing and my home page still wont show up for 5-10 minutes..... th-cam.com/video/CmTQJCa2nf0/w-d-xo.html&ab_channel=EasyTechs I did like how that guy went threw each step and listed it on his video and I could see the words on my small iphone screen, but it didn't work. Luckily my son stopped in last last night, showed him your video, not sure what he did but after about 10 minutes he got my home page to show right up after typing in my PIN. So it's fixed for now till the next so-called windows update has to be up-dated........
Well my friend, at the end of the day, all that matters is that it's working. The how is less important. I'll check out that other video, maybe I can gain some insight into how to make a better video myself. Thanks for the update
I opened cmd and ran a scan like you did in the clip. Then I opened explorer in cmd after completing the scan. After a while, he opened explorer and my desktop applications appeared. Then I restarted from cmd like what you did, but the problem is usually a black screen. What can I do?
Hello, at the SFC /scannow it has the message "windows resource protection could not perform the requested operation" My windows keep on lagging because the windows module insaller thing keep chugging the memory. And all the advice i could find keep telling me to udpade the windows but when i did it keep giving me the error code and always telling me to try again later, i run the trouble shooter and it keep saying restart the PC it always did nothing. please help me...
Usually when the windows resource protection error comes up, it's because the drive or file system is too damaged to run a system file check. Try some of these steps to see if you can get around that and run SFC again: www.troubleshootingcentral.com/fix-windows-resource-protection-could-not-perform-the-requested-operation-sfc-scannow-error-message/
I bought a new msi sword 15 laptop . While downloading a game , the laptop went into black screen death . Upon scanning it says the pc cant fix the corrupt files . What should I do
Sir I am form karnataka Sir screen also black u try this tricks no work please help sir Any time pc on black screen show 30 minutes later normal show What problem sir please help
You might just have a system that is too damaged to repair. If none of the fixes work, you might just need to reinstall Windows, assuming your drive is not damaged
Awesome, I did a factory reset on my laptop, after logging in my screen went black, but it do blink up the window and search icon in the down left corner of the screen and time but no app, it keeps blinking and I've tried the process in this video but all the same.
I would run chkdsk /r. Sounds like you might have some drive corruption or damage. No reason it shouldn't work after factory reload. If you only did a Windows reset, you might try a clean install instead
Sorry for the delay. TH-cam just showed me this comment from 6 days ago! To answer your question...unfortunately, sometimes Windows and/or the Windows file system is just too damaged to repair. Your best bet is to just wipe the drive and reinstall Windows from scratch. That will guarantee you get back into Windows.
Yes it will work on any version of Windows. I've got 30 years of experience in IT. Just follow the instructions exactly as I laid out and you should be fine :)
@@AskYourComputerGuy ive tried closing and reopening my laptop, but everything randomly seems normal now, i can actually sign in without a black screen, ill like this video just incase ill need some help in the future, thank you
When I enter the task “Explorer” in task manager everything goes back to normal but when I turn off my computer and come back, it goes back to the black screen. Running the task “explorer” fixes it everytime but is there any permanent solution?
Sometimes the corruption is too much and/or Windows files are missing or damaged. Reloading Windows is always the last option, but unfortunately sometimes necessary
Agreed. But I always assume things like that are not functional so I show how to absolutely do it from where you are stuck. But good tip for others watching, thanks!
the problem was with my monitor, i don’t know why but everytkme i unplugged it, the screen went back to normal. I would use an hdmi for your second monitor and make sure it’s on. and if you get the black screen, press space then enter your pin and your screen should pop up.
When I scan now it gets to 24% and then says windows resource protection could not perform the requested operation.. ? What should I do next ? .. Thank you for the reply’s I know this can be frustrating for people so i apologize for all the back to back comments.
It's all good. That's why I'm here. That's an odd issue. Usually when you get resource protection error, it's because you're not running the command as administrator
@@AskYourComputerGuy what would you recommend I do if you have time to explain? Also I’m willing to pay for a one on one walk through to try and fix lol
@@AskYourComputerGuy at this point I’m willing to erase the whole laptop and make it like I first got it but don’t even know how to do that from the black screen
I got this issue today. i did everything in the video but its still not fixed. The black screen judt goes away after 5-10 minutes and i can do everything like i normally do. Are there any other solution because i dont want to wait 5 minutes every time i want to use my pc
@@Brownie_3 I start itm It loads a bit it goes to like the loading screen before "user" and log in and then the screen just becomes black and I can only move the cursor, but it just fixes itself after 5 minutes
Sounds like a Windows reinstall is in order: Wipe your hard drive and reinstall Windows CLEAN | remove all VIRUSES! Full walk thru th-cam.com/video/jN6zir-M_WY/w-d-xo.html
I did the first method sfc scan it says it found a corrupt files but was unable to fix some of them. What can i do for this sir I found out that the windows updates are causing me this Black screen of death. I've been facing this problem for like a week now. I can use my pc but i have to do a system restore everytime it updates.
If you can, I would try only a few updates at a time, reboot, do a few more. I've found problems when downloading all the updates all at once. Worst case, you can roll back with system restore, do a disk cleanup to remove temporary update downloads and try again. Absolute worst case, reinstall Windows and let the updates all happen at once. At least you have options, so that's great
I’ve tried almost everything on every video I’ve seen, and it won’t work. I tried this but when I scanned the pc it said “found some corrupt files and cannot fix them (something similar to that.)” I’m getting desperate I can’t really afford a new pc and I’m running out of ideas
Can you please elaborate? I have the same problem as the individual above. I reset my PC and still have the black screen with cursor. I only have a SSD. Are you saying I should buy a new SSD?
It's possible. I've had SSD drives go bad on me. I just meant that replacing an entire PC isn't necessary when the problem is just the drive. But one needs to do all troubleshooting steps to ensure that's the problem first before taking that next step
Hi I'm literally desperate, after the first command it said that windows resource protection found corrupt files but was unable to fix some of them. I did everything i could think of, even trying system restore and it failed, startup repair nothing...open windows explorer,nothing, I would even consider reseting my pc if I know this would fix the issue... should I?
Sounds like you need to get access to the troubleshooting menu. You'll need access to another machine, but this should allow you to get there: th-cam.com/video/5naOPxd6vsI/w-d-xo.html
You likely need an installer disc to boot to. You will need to borrow/use another PC, but here's the process to get the flash drive to boot to: How to LEGALLY download Windows 7, 8 or 10 or Office FREE! th-cam.com/video/5naOPxd6vsI/w-d-xo.html
The terrifying problem I have is that even after selecting “Task Manager” it would even be brought into the black screen. I think whatever I have it could be a powerful virus.
@@AskYourComputerGuy I appreciate that, but my main problem is jus that it takes an hour at least to go through with any action. Like clicking the network button, clicking on the pin button, right clicking the taskbar to bring up task manager too.
That sounds like bad hard drive. Anytime a system takes forever to do a simple task, it's likely because the hard drive is not being read properly, or bad sectors are preventing fast access
@@AskYourComputerGuy last night I was sitting by it the whole time. Took me from the morning to the nighttime just to get to my desktop screen. I’m genuinely terrified that I won’t be able to use my computer again.
Need help my screen is black with the mouse but the crtl alt eel won’t open so I’m stuck. If I reset my laptop I can login but the it’s just a wallpaper with taskbar. I can’t do anything.
Experiencing this issue since I have upgraded to Windows 10. The task manager won't open for me. Strangely the black screen always disappears after a while on it's own.
Sounds like you need to get access to the troubleshooting menu. You'll need access to another machine, but this should allow you to get there. You'll need to create a Windows installer disc. Here's how : th-cam.com/video/5naOPxd6vsI/w-d-xo.html
These are just some steps to try and repair Windows black screen. I'd try to restart multiple times to get to automatic repair, and if that fails, do a system reset. You'll have to reinstall programs, but won't lose any personal files
Your question made me laugh. Not to be snarky, but the only way to avoid it is to buy a Mac. Windows is inherently buggy. Windows updates cause these issues. So as long as there are updates, you could have this problem again. Which is why regular system restore points as well as consistent data backup are so important. It's not "if", but "when" it will happen again
Had to go back and watch it again to remember! I had run SFC then restarted. It bsod'd with a memory management error, but then I just restarted again and it went away. Probably just a glitch, as it didn't happen again
Run the scan again. Sometimes you get different results. After that, save your files, reinstall Windows. Your system files could be corrupt. If Windows still fails after that, you're looking at a failing hard drive :(
You'll likely need a Windows installer disc to access the menus you need to repair your damaged Windows. Here's how to get it: How to LEGALLY download Windows 7, 8 or 10 or Office FREE! th-cam.com/video/5naOPxd6vsI/w-d-xo.html
Hi sir, my child had deleted all of my computer files by accident then i cant log into windows because it says "The User Profile Service service failed the sign-in" then searched a solution to solve the problem but not any of them worked, always leaves me with a black screen after doing them. Then tried to solve it and found this video, tried following your steps, but it didnt worked. Do you know how to solve this problem or know someone who does? Or do i need to give my pc to an expert to this and let him/her solve it? advance thank you.
That error message means the profile (the account you log into) is corrupted and can't load. Best option is to create a new account from command prompt, log into it, then once in Windows, you can access your original files in Explorer (c:\users\oldprofile). Then just copy and paste those files into your new profile folders (documents, pictures, etc), and you're good to go. Delete the old profile and you won't have any more issues at login
I hope you get bomb head from whoever you’re attracted to. You just saved me so much time. Last video I tried to watch got me started on the right foot but didn’t have the solution. Thank god for guys like you. Seriously thank you!
CTRL SHIFT DEL is used to clear browser history. I assume you meant CTRL ALT DEL which gives you access to the task manager. If that doesn't work for you, your Windows installation is severely corrupted. A Windows reset is necessary or at worst a complete Windows reinstall
If your computer isn't outputting to a monitor, you have a hardware problem. I would try another monitor or TV to make sure the monitor is good. Or, you have it to set to digital input vs analog or vice versa. Change monitor input to "automatic" so it will see whatever signal the computer is sending
Yes. If the disc is severely damaged or corrupted, it will take longer. I've had chkdsk scans run for over 2 days before I was able to access the drive enough to grab files and then replace the drive. Just try to be patient
I followed the whole process but I have a problem with my PC I don't know why if I shut it down or restart it from start it gets stuck on the shutdown or restart in progress screen and stays there
I don't know how to solve it and then there is also the problem that after following the steps you explained, if I turn it on again it gives me a black screen and then starts
Sounds like you might have some serious Windows corruption going on. I would recommend booting to a Windows install disc and running more advanced utilities and also grabbing a Hirens disc to save your files as well. Here's how: 2 USB boot drives EVERY PC user should make before it's too late! th-cam.com/video/uCkOVDHfFJM/w-d-xo.html
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3 hours of watching random videos i finally found the right one, youre a life saver man!! almost went to my local service centre if its wasnt for your helpful video!! thanks man
Awesome!!!
Please help me when I’m in file and in run new task I typed cmd and pressed ok AND made sure I had pressed “create this task wit administration privileges” I pressed that and pressed ok it said
C:\windows\system32\cmd.exe
: The file or directory is corrupted and unreadable
this is one of the only tutorials that actually worked... very well explained
Thank you so much! Glad it helped you out
Love you bro gained a subscriber I watched 30 vids but I couldn’t fix it urs was the best
I appreciate that. Sorry you'll have to likely reinstall Windows, but I appreciate the compliment 👍
Nice! This is one of those that's easy to jump to some deep major problems, but is usually a fairly easy fix.
Most of the time, yep. And it's almost always Windows Updates
After following the whole process until 3:15 for me it's still a black screen with the arrow. What do I do from there?
I can’t express how thankful I am for you’re video. I was having so much issues with this problem in the computer and you help so much. You rock 🎉
Great to hear!
Scott, you are a life saver and you have relieved my stress today. This issue happened to me this Monday, followed your instructions today, and it worked almost immediately following your method.
You provided easy and clear to understand instructions.
Thank You.👍👍
Sorry for the delay, but I did appreciate the update 👍
After looking for 2 hours you saved me. Your video deserves more likes, thank you so much!!!
Thanks, I appreciate that! 💪
This guy is legit!!!! After months searching, I finally fixed the laptop. For that you have my thanks man!
Glad to help! 👍
This is the best video to fix this problem I’ve seen
Thank you so much, I'm glad it helped! I appreciate you taking the time to comment :)
Thank you so much I was panicking and thought I got hacked, no other video helped than this😊😊😊
Whew! And you're welcome - it's what I do here!!! :)
1 min in the video and this man already helped me thanks a lot
Super glad to hear it! Thx!!!
THANK YOU!! Watched at least 10 different videos, this was the only one to fix it! Great video!👍🏻
Awesome, thank you!!!
Love your videos....it definitely helped me out. Keep up the GREAT work! Hugs from Okinawa....Thank you! :)
Thank you, I really appreciate that! 💪
you are a legend, i turned my pc on to this error and my heart stopped, but i followed ur instructions and its fixed, thank you so much
Fantastic!!! ❤️
My task manager does not pop up
My task manager does not pop up
My task manager does not pop up
@realnhurse3899 then you likely need to do a Windows refresh/reset or reinstall. That's a core function of Windows
works like a dream..👍
Awesome, glad to hear it :)
Thank you!🙏🏻
In this world of tech where my laptop is the bread and butter. I was scared.
You're welcome 👍
Wow! It did help. Thanks!
Awesome!
Good. It's very easy steps. Thanks a lot.
I am from India🇮🇳.
Thank you, glad it helped!
Thanks man.
Today you won +1 subscr... In you Channel.
Awesome, thank you!
Thanks very much.. worked perfectly
Awesome!
Thank you so much! I‘ve been troubleshooting for the last hour but nothing worked out. Quick and easy fix
Awesome! Glad to hear it! :)
Omg! Finally it worked in my desktop!!!
After the scan, i typed explorer and lo and behold my entire screen is fixed!
Thank you so much ❤❤❤🎉
Fantastic! Glad to hear it!
Quick question also works in safe mode? Cuz even in safe mode is a black screen?
It should work in safe mode, but if you have a black screen in safe mode, you've got much bigger problems. Expect to have to reinstall Windows
@@AskYourComputerGuy how do i do that?
@@AskYourComputerGuy but i can open explorer in Startup settings (Number 7)
If you need to reinstall Windows and you don't have built-in recovery, you'll need to get on another computer (friend, family, public library) and download Windows installer to a flash drive. You can then boot this system to that drive and either repair or reinstall Windows. I made a video on how to do this, maybe it will help you:
th-cam.com/video/5naOPxd6vsI/w-d-xo.html
If you can open explorer, I would first try running system restore before reinstalling Windows. From search box, type rstrui and hit enter, go from there. If that doesn't work, you don't have a lot of options left before reinstalling
Wow sir thank you so much you are the best 🎉🎉🎉🎉thank you once again
So nice of you
I did the sfc scan several times and it still says it found corrupt files and was unable to repair them. If I have to reinstall windows how do I save my files?
Your best bet is to create a Hirens boot CD on flash drive. There is an explorer style interface that you can use to access and copy your files off. Then use the Windows installer to reinstall Windows. Here's how:
2 USB boot drives EVERY PC user should make before it's too late!
th-cam.com/video/uCkOVDHfFJM/w-d-xo.html
Or use one flash drive for both. Here's how:
The LAST flash drive you will ever need! Ventoy FULL walk-thru and review!
th-cam.com/video/MIT3w-EPA9M/w-d-xo.html
Both the videos helped me out, also it helped to remove last updates, I guess it was also the windows 11 update my pc couldn't handle thx alot
You're welcome! Glad they helped you out ;)
Please help me when I’m in file and in run new task I typed cmd and pressed ok AND made sure I had pressed “create this task wit administration privileges” I pressed that and pressed ok it said
C:\windows\system32\cmd.exe
: The file or directory is corrupted and unreadable
thank you so much, god bless you brother you've just saved my semester with the instant of magic❤.
Boom!!! 🔥🔥🔥
Thank you for the awesome video helping with the issue. I had a error saying windows corrupt files unable to repair after it ran its check. I'm guessing I have more issues! Thanks for your helpful videos with these issues!!
Glad I could help 👍
What did you do after that, my screen says that too
Simply great😊
Very informative!!
You helped a lot best help thank you
My pleasure 👍
Thankx dude you are a life saver
👍
thank you for helping sir ! This video helped a lot
It said some files are not able to be repaired but I was able to access explorer and everything else
should I perform a restore just incase ?
Only if it's not working as it should
thanks mate, you save meeee ❤
Awesome!
Sir i hope u respond, i got windows 11 today (i had windows 10 yesterday) so i installed it but when i turned on it is ofc black screen and it says “windows explorer” not responding so please tell me what to do.
I would try the Windows install again. If not, roll back to Windows 10. There may be a problem with your install disc
In my case I had to run CHKDSK /f prior to sfc /scannnow or it would say the errors cannot be fixed with scannow. In the reverse order they were fixed and I'm back in. Good point in the right direction though.
Super helpful
Thank you! Glad you enjoyed it
THANKS MAN!!!
You bet! 👍
Thank you so much
Welcome!
When I typed
SFC /scannow
I got
Windows Resource Protection could not start the repair service
???????
Ctrl alt delete not working everything is black except cursor what am i doing
Nothing. Sounds likes Windows is seriously corrupted. You're likely going to need Windows installer disc to access the troubleshooting menus you need to fix this. If you don't have them, here's how to get them:
2 USB boot drives EVERY PC user should make before it's too late!
th-cam.com/video/uCkOVDHfFJM/w-d-xo.html
Thank you so much, it helps fix my pc❤️
That's so awesome to hear! Thanks for watching! :D
Thanks it worked 🙏🙏🙏🙏🙏
Sir u have made my day thanks alot
I’m a loyal follower from now on🔥🔥
Awesome, glad it helped!!!
When opening task manager from ctr+alt+del i still cant see it. It is opened (i can see it with alt+tab) but when im not holding alt+tab its right back to black screen with cursor.
May god bless you. My computer is know working!
Awesome!!!
Thank you so much may God bless you.
Thank you! Glad the video helped :)
Near the beginning are you saying to push ctrl and delete at same time or ctri first then delete button?
Trying to figure some of this out when it happens again.........
The easiest way is to hit CTRL with your left middle finger, the ALT key with your left first finger and DEL with your right first finger. You can hold down CTRL and ALT and then DEL and that should do it
@@AskYourComputerGuy Thanks for the tip, if my home screen wont turn on tomorrow morning I'll give that a try....
Good deal. Keep me posted
@@AskYourComputerGuy I got as far as the (explorer exe.) menu from watching a different video, I was hoping I could just type that in and my home page would come up, but that was already listed so my black screen with cursor was still showing and my home page still wont show up for 5-10 minutes..... th-cam.com/video/CmTQJCa2nf0/w-d-xo.html&ab_channel=EasyTechs I did like how that guy went threw each step and listed it on his video and I could see the words on my small iphone screen, but it didn't work. Luckily my son stopped in last last night, showed him your video, not sure what he did but after about 10 minutes he got my home page to show right up after typing in my PIN. So it's fixed for now till the next so-called windows update has to be up-dated........
Well my friend, at the end of the day, all that matters is that it's working. The how is less important. I'll check out that other video, maybe I can gain some insight into how to make a better video myself. Thanks for the update
I opened cmd and ran a scan like you did in the clip. Then I opened explorer in cmd after completing the scan. After a while, he opened explorer and my desktop applications appeared. Then I restarted from cmd like what you did, but the problem is usually a black screen. What can I do?
If the problem continues to repeat, back up your files and reinstall Windows. There is obviously something that is continually getting corrupted 🥲
Hello, at the SFC /scannow it has the message "windows resource protection could not perform the requested operation"
My windows keep on lagging because the windows module insaller thing keep chugging the memory. And all the advice i could find keep telling me to udpade the windows but when i did it keep giving me the error code and always telling me to try again later, i run the trouble shooter and it keep saying restart the PC it always did nothing. please help me...
Usually when the windows resource protection error comes up, it's because the drive or file system is too damaged to run a system file check. Try some of these steps to see if you can get around that and run SFC again:
www.troubleshootingcentral.com/fix-windows-resource-protection-could-not-perform-the-requested-operation-sfc-scannow-error-message/
I bought a new msi sword 15 laptop . While downloading a game , the laptop went into black screen death . Upon scanning it says the pc cant fix the corrupt files . What should I do
Have you done a chkdsk /r to try and verify if the drive is damaged or if it's just windows corruption?
Sir I am form karnataka
Sir screen also black u try this tricks no work please help sir
Any time pc on black screen show 30 minutes later normal show
What problem sir please help
You might just have a system that is too damaged to repair. If none of the fixes work, you might just need to reinstall Windows, assuming your drive is not damaged
Thankssssssss sooooo much
I was having so much trouble loading this as all my office work is stored in my pc after literally 2 days of searching I finally found a way
You're welcome! Glad it helped!!!
Awesome, I did a factory reset on my laptop, after logging in my screen went black, but it do blink up the window and search icon in the down left corner of the screen and time but no app, it keeps blinking and I've tried the process in this video but all the same.
I tried scf/scannow and it says the problem has been fixed but after windows restart, i got no positive response
I would run chkdsk /r. Sounds like you might have some drive corruption or damage. No reason it shouldn't work after factory reload. If you only did a Windows reset, you might try a clean install instead
@@AskYourComputerGuy done, the PC is now working, but the search bar and some apps aren't working.
Was this after the fix, a Windows reset, or a full factory recovery?
I've done everything, still on the black screen. And when i try to scan it again it says its fine
Sorry for the delay. TH-cam just showed me this comment from 6 days ago! To answer your question...unfortunately, sometimes Windows and/or the Windows file system is just too damaged to repair. Your best bet is to just wipe the drive and reinstall Windows from scratch. That will guarantee you get back into Windows.
does this actually work? im not a computer guy and all of this genuinly scares me, this works on windows 11 right?
Yes it will work on any version of Windows. I've got 30 years of experience in IT. Just follow the instructions exactly as I laid out and you should be fine :)
@@AskYourComputerGuy ive tried closing and reopening my laptop, but everything randomly seems normal now, i can actually sign in without a black screen, ill like this video just incase ill need some help in the future, thank you
Glad it's working again. Thanks!
When I enter the task “Explorer” in task manager everything goes back to normal but when I turn off my computer and come back, it goes back to the black screen. Running the task “explorer” fixes it everytime but is there any permanent solution?
From command prompt, I'd run SFC/scannow - sounds like you have Window corruption. After that, a reset or Windows reinstall might be in order
Thank you bro you saved my $30 to reinstall the windows
Welcome! 👍
Do you have to write shutdown ,wouldn't it be easier to just mannually shut down ?
Yes, unless you don't have access to the start button. The shutdown from command prompt will always work
@@AskYourComputerGuy unfortunately it hasn't worked 😅 the only plan I have in mind is to reinstall windows I've tried everything
Sometimes the corruption is too much and/or Windows files are missing or damaged. Reloading Windows is always the last option, but unfortunately sometimes necessary
you can shut it down by doing ctrl alt delete then going to bottom right there is the shutdown/restart button
Agreed. But I always assume things like that are not functional so I show how to absolutely do it from where you are stuck. But good tip for others watching, thanks!
So, my computer found corrupted files but couldn’t fix some of them. What should I do?
I would run a chkdsk /r to make sure you don't have physical drive damage. If that checks out, a Windows reinstall might be in order
Thanks a lot
I have this issue, but when I press control alt delete nothing happens. Any advice?
If you have exhausted your other options, I'd reinstall Windows. Sounds like there is Windows corruption
@@AskYourComputerGuy An update on this, a power outage caused one of my SSDs to stop functioning, and removing the SSD fixed all my issues. Thank you.
@sisterkatherine3409 good deal. Sucks that the SSD is shot, but glad you figured it out 👍
the problem was with my monitor, i don’t know why but everytkme i unplugged it, the screen went back to normal. I would use an hdmi for your second monitor and make sure it’s on.
and if you get the black screen, press space then enter your pin and your screen should pop up.
When I scan now it gets to 24% and then says windows resource protection could not perform the requested operation.. ? What should I do next ? ..
Thank you for the reply’s I know this can be frustrating for people so i apologize for all the back to back comments.
It's all good. That's why I'm here. That's an odd issue. Usually when you get resource protection error, it's because you're not running the command as administrator
@@AskYourComputerGuy what would you recommend I do if you have time to explain? Also I’m willing to pay for a one on one walk through to try and fix lol
@@AskYourComputerGuy at this point I’m willing to erase the whole laptop and make it like I first got it but don’t even know how to do that from the black screen
Got the same problem, but mine got to 64% and I ran the command as an administrator... I'm going insane here! 😣
I'm sorry, I'm just seeing this comment. Did you figure it out?
I got the same issue, when i hit CTRL + ALT + Delete (nothing happen)
Only black screen with cursor
I would recommend using a Windows installer disc to boot to, then you can troubleshoot
I got this issue today. i did everything in the video but its still not fixed. The black screen judt goes away after 5-10 minutes and i can do everything like i normally do. Are there any other solution because i dont want to wait 5 minutes every time i want to use my pc
Do you boot up your pc and then wait the minutes and it fixes itself?
@@Brownie_3 I start itm It loads a bit it goes to like the loading screen before "user" and log in and then the screen just becomes black and I can only move the cursor, but it just fixes itself after 5 minutes
You might consider a) reinstalling your display driver by)doing a Windows reset or c) reinstalling Windows
@@AskYourComputerGuy thank you I will try these and tell you if they worked
What do I do if I can’t even pull up the task manager
I also can’t pull up tasks manager
Mine is not either, did you ever find a way?
Sounds like a Windows reinstall is in order:
Wipe your hard drive and reinstall Windows CLEAN | remove all VIRUSES! Full walk thru
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Thanks 🙏 it worked for me.
Awesome!
After sfc / scannow I got my explore back. But after restart It cause the same problem. What should I do?
Sounds like Windows corruption. Have you run a chkdsk? If so, I would probably refresh Windows
@@AskYourComputerGuy I updated windows and tried more now I think it's fixed. Thanks a lot for your help.
Glad to hear it! 👍💪
I did the first method sfc scan it says it found a corrupt files but was unable to fix some of them. What can i do for this sir I found out that the windows updates are causing me this Black screen of death. I've been facing this problem for like a week now. I can use my pc but i have to do a system restore everytime it updates.
If you can, I would try only a few updates at a time, reboot, do a few more. I've found problems when downloading all the updates all at once. Worst case, you can roll back with system restore, do a disk cleanup to remove temporary update downloads and try again. Absolute worst case, reinstall Windows and let the updates all happen at once. At least you have options, so that's great
I’ve tried almost everything on every video I’ve seen, and it won’t work. I tried this but when I scanned the pc it said “found some corrupt files and cannot fix them (something similar to that.)” I’m getting desperate I can’t really afford a new pc and I’m running out of ideas
That error usually indicates that the damage to the drive is beyond repair. You don't need a new PC. You need a new, working, hard drive.
Can you please elaborate? I have the same problem as the individual above. I reset my PC and still have the black screen with cursor. I only have a SSD. Are you saying I should buy a new SSD?
@@AskYourComputerGuy Thank you 🙏🏾
It's possible. I've had SSD drives go bad on me. I just meant that replacing an entire PC isn't necessary when the problem is just the drive. But one needs to do all troubleshooting steps to ensure that's the problem first before taking that next step
Hi I'm literally desperate, after the first command it said that windows resource protection found corrupt files but was unable to fix some of them. I did everything i could think of, even trying system restore and it failed, startup repair nothing...open windows explorer,nothing, I would even consider reseting my pc if I know this would fix the issue... should I?
It can't hurt. Try the "keep my files" option first if you can
@@AskYourComputerGuy I'll try thank you so much!!!
I just finished , and it didn't work, I will try full reset
Keeping my fingers crossed!
Update: it didn't work so I just ended up reinstalling windows sadly. Thank you for the help, much appreciated 🙏
Hey sir, hyd? Well, the black screen with the cursor just appear after the login... what can I do??? Im freaking out...
Sounds like you need to get access to the troubleshooting menu. You'll need access to another machine, but this should allow you to get there: th-cam.com/video/5naOPxd6vsI/w-d-xo.html
What if the device doesn't react to mouse moving neither keyboard typing like in my case?
Please reply right away if u see it now
Restart in safe mode and see if your mouse and keyboard work there. Could be a driver issue
@@AskYourComputerGuy I fixed it thanks a lot
what should i do my pc cant open even with ctrl alt del and it still black screen with cursor when its in safe mode
You likely need an installer disc to boot to. You will need to borrow/use another PC, but here's the process to get the flash drive to boot to: How to LEGALLY download Windows 7, 8 or 10 or Office FREE!
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The terrifying problem I have is that even after selecting “Task Manager” it would even be brought into the black screen. I think whatever I have it could be a powerful virus.
You might have to use a Windows installer disc then to get to the troubleshooting menus you need. Here's how: th-cam.com/video/5naOPxd6vsI/w-d-xo.html
@@AskYourComputerGuy I appreciate that, but my main problem is jus that it takes an hour at least to go through with any action. Like clicking the network button, clicking on the pin button, right clicking the taskbar to bring up task manager too.
That sounds like bad hard drive. Anytime a system takes forever to do a simple task, it's likely because the hard drive is not being read properly, or bad sectors are preventing fast access
@@AskYourComputerGuy last night I was sitting by it the whole time. Took me from the morning to the nighttime just to get to my desktop screen. I’m genuinely terrified that I won’t be able to use my computer again.
Yeah, my money is bad hard drive. Drop a new one in there, install Windows and you should be back in business!
It didnt load task manager
What about in safe mode?
Need help my screen is black with the mouse but the crtl alt eel won’t open so I’m stuck. If I reset my laptop I can login but the it’s just a wallpaper with taskbar. I can’t do anything.
If you have serious Windows corruption, a reset might not help. I would do a full reinstall (clean). A reset just replaces Windows files
Experiencing this issue since I have upgraded to Windows 10. The task manager won't open for me. Strangely the black screen always disappears after a while on it's own.
That's odd. I would either do a refresh or even roll back to your previous Windows. Sounds like something didn't go right during the upgrade
For me, even task manager also not opinion.. what do I do please help..!!
Sounds like you need to get access to the troubleshooting menu. You'll need access to another machine, but this should allow you to get there. You'll need to create a Windows installer disc. Here's how : th-cam.com/video/5naOPxd6vsI/w-d-xo.html
Hello mr, when i scan with cmd, thats not any problem with my laptop, my laptop keep on the black screen rn, how to fix it?
Sorry for bad english 🙏
These are just some steps to try and repair Windows black screen. I'd try to restart multiple times to get to automatic repair, and if that fails, do a system reset. You'll have to reinstall programs, but won't lose any personal files
@@AskYourComputerGuy i already reinstall the windows sir, then how to avoid the black screen again?
Your question made me laugh. Not to be snarky, but the only way to avoid it is to buy a Mac. Windows is inherently buggy. Windows updates cause these issues. So as long as there are updates, you could have this problem again. Which is why regular system restore points as well as consistent data backup are so important. It's not "if", but "when" it will happen again
at 3:04, you get a blue screen. Then the video hops to the log in screen. How did you get from the blue screen to the log in screen? Thank you.
Had to go back and watch it again to remember! I had run SFC then restarted. It bsod'd with a memory management error, but then I just restarted again and it went away. Probably just a glitch, as it didn't happen again
@@AskYourComputerGuy okay. Thanks.
When I did the system scan it finished and told me that it found corrupt files and could not repair them, what should I do?
Run the scan again. Sometimes you get different results. After that, save your files, reinstall Windows. Your system files could be corrupt. If Windows still fails after that, you're looking at a failing hard drive :(
Hey what do you do if the ctr alt dlt doesn’t work and task-manager not prompting
You might have to use a Windows installer disc then to get to the troubleshooting menus you need. Here's how: th-cam.com/video/5naOPxd6vsI/w-d-xo.html
I've tried using the ctrl + alt + delete but nothing happens what should I do?
You'll likely need a Windows installer disc to access the menus you need to repair your damaged Windows. Here's how to get it: How to LEGALLY download Windows 7, 8 or 10 or Office FREE!
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Hi sir, my child had deleted all of my computer files by accident then i cant log into windows because it says "The User Profile Service service failed the sign-in" then searched a solution to solve the problem but not any of them worked, always leaves me with a black screen after doing them. Then tried to solve it and found this video, tried following your steps, but it didnt worked. Do you know how to solve this problem or know someone who does? Or do i need to give my pc to an expert to this and let him/her solve it? advance thank you.
That error message means the profile (the account you log into) is corrupted and can't load. Best option is to create a new account from command prompt, log into it, then once in Windows, you can access your original files in Explorer (c:\users\oldprofile). Then just copy and paste those files into your new profile folders (documents, pictures, etc), and you're good to go. Delete the old profile and you won't have any more issues at login
I got my profile to load up after running file checker but as soon as I restart it goes back to the black screen
What about safe mode? Does it load the desktop fully there?
Hi for some reason Crlt alt delete doesn’t open taskmanager is there some other way to open it I try the other one with esc
That's not good. You may have to boot to the Windows installer to use that feature. Here's how to get it: th-cam.com/video/5naOPxd6vsI/w-d-xo.html
@@AskYourComputerGuy would that erase all my documents?
Not at all. Unless the drive has failed already. Right now it could still just be a corrupt Windows
@@AskYourComputerGuy thank you I will try
Keep me posted 👍💪
I hope you get bomb head from whoever you’re attracted to. You just saved me so much time. Last video I tried to watch got me started on the right foot but didn’t have the solution. Thank god for guys like you. Seriously thank you!
LOL best comment ever...I'll pass it along to my bride 💪😂❤️
Why doesn't ctrl + shift + delete work? Its really frustrating
CTRL SHIFT DEL is used to clear browser history. I assume you meant CTRL ALT DEL which gives you access to the task manager. If that doesn't work for you, your Windows installation is severely corrupted. A Windows reset is necessary or at worst a complete Windows reinstall
I tried to turn on my computer but my monitor just said « no signal detected, monitor will run in standby mode »
Can you help me ?
If your computer isn't outputting to a monitor, you have a hardware problem. I would try another monitor or TV to make sure the monitor is good. Or, you have it to set to digital input vs analog or vice versa. Change monitor input to "automatic" so it will see whatever signal the computer is sending
Waiting it checks my laptop dude only 8% should i wait more???
Yes. If the disc is severely damaged or corrupted, it will take longer. I've had chkdsk scans run for over 2 days before I was able to access the drive enough to grab files and then replace the drive. Just try to be patient
For me, ctrl alt delete does nothing
thank you for some reason when i did scannow thing my computer loaded up
It probably found Windows corruption, repaired it and let you in. Exactly what the program is supposed to do. Awesome! 💪
Tysm bro
You're welcome!
Thnk you🙏❤️
I followed the whole process but I have a problem with my PC I don't know why if I shut it down or restart it from start it gets stuck on the shutdown or restart in progress screen and stays there
I don't know how to solve it and then there is also the problem that after following the steps you explained, if I turn it on again it gives me a black screen and then starts
Sounds like you might have some serious Windows corruption going on. I would recommend booting to a Windows install disc and running more advanced utilities and also grabbing a Hirens disc to save your files as well. Here's how:
2 USB boot drives EVERY PC user should make before it's too late!
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For me ctrl alt del doesn't work idk what to do I tried everything
You might have to use a Windows installer disc then to get to the troubleshooting menus you need. Here's how: th-cam.com/video/5naOPxd6vsI/w-d-xo.html