Became a subscriber after seeing your Atelier series! We are going there in October and hoping we don’t face any COVID issues/cancellations! Looking forward to seeing your other reviews of other resorts!
Hey Kristina, happy to have you here! I’m heading back to Mexico next week so I’m curious to see if they’ve ramped up covid restrictions since I was there in July. Hoping for no cancellations in October, as I’ll be back then too 😊🤞🏻
Watched all of your Atelier vlogs. Very informative and well put together. You've definitely piqued my interest in this resort for future travel. We've been to Valentin and Excellence Cancun and this place looks great. Thanks!
Love all your videos. The day by day vlogs work best for my viewing. Great detail but not boring. Love to see a best to worse of the places you guys have stayed so far. I’ve stayed at many of the places you guys have. We were at the swim up next to where you guys were at majestic the first time. And we are going back in April and I told my husband to try and get the same one bed room you guys had in your majestic second stay video cause the view looked a amzing. Thansk for sharing
Your overall review as well as your Day 1 to Day 6 video at Atelier was excellent. I became a subscriber as a result. I stayed at Atelier shortly after your visit and I agree with everything you said in review. If I may add one thing for your audience and that is to stay away from the room service pizza -- It wasn’t very good. I enjoyed everything else from room service. I look forward to your Atelier vs Other resort showdown. Thank you.
Thank you, Joe! I didn’t try the room service pizza. I live in the “pizza capital of the world”, so I rarely like pizza outside my city- I’m quite snobby about it. I did enjoy it at the Italian restaurant, but knew better than to try it from room service! I’m heading back to Cancun in 2 weeks, so I’ll likely make a comparison video in a few months, once my August vacation vlogs are done 🙂
Great and informative video! Watched your Atelier series from the start which helped confirm our choice of resort stay. Although I have a few questions, how was the WiFi accessibility? Are there only specific areas that it works or does you have access to it at the pool or on the beach? As far as tipping, what do you recommend how we should tip while we are there?
WiFi worked perfectly all the way out to the beach! If you want to give me your email address, I can send you the tipping guideline I give my clients. But tipping is really at your discretion, it completely depends on your finances and what service you receive!
Hi. At 6:49 you said this quickly slipped into your #1 spot. Is that our #1 spot worldwide, in the Caribbean, in Mexico, or in Cancun? Just hoping for some clarity. Thanks for the video!
Thanks for this really helpful review! We’re considering visiting here next March but we’re also considering going to Majestic Elegance and wanted your opinion which would be the better stay for adults. Which has the better ambience, architecture, food, activities and amenities (we’re looking at the Elegance Club for Majestic or the Inspira level for Atelier). If there are any other hotels in Cancun which are even better but similarly priced please let us know 😅 Many thanks!
You won’t find a resort that doesn’t have some negative reviews- you can’t please everyone! Atelier is a definite step above Majestic. I have clients at both resorts almost weekly. It all depends which better fits your budget.
We will be staying here next week and super excited! I’ve never traveled to Mexico before. What time of power outlet should I be prepared to bring or use?
Hello! Awesome video, appreciate the information, heading there in a couple weeks. Did you do the Inspira level or no? Trying to figure out if it makes a huge difference in terms of getting in to restaurants or other access.
Hi! I didn’t. If you watch my daily vlogs, you’ll see my room. I personally didn’t miss Inspira. If it’s in your budget go right ahead, but if it’s not, I don’t think you’ll feel like you missed out. I have only had 2 couples book Inspira, everyone has been happy with a “normal” room. I like to dine early (before 7pm) and had no wait. The only time we had a wait was when enjoyed lots of pre dinner cocktails, and we tried eating after 8pm. Have fun! 😊
@@MemoriesandMojitosTravel Awesome, thank you! I kinda started backwards and watched one of the last videos first so I will be watching the rest of them soon. Have never taken a vacation like this and it feels a little overwhelming so it's really helpful to have so much detail!
Hello! I really enjoy your reviews and the time you take to record all the footage of these really nice resorts! I would appreciate a video on the pros and cons of these neighboring resorts and which you would recommend to different types of people (budget conscious, family oriented, food lover, etc.) Also, can you further detail how an all inclusive resort works? Do you purchase it like a cruise ticket or is it like a normal hotel from (for example) Priceline? Thank you!!
Hey Justin! All inclusive’s are similar to cruises in the fact that your food and entertainment is included. You wouldn’t need to purchase a drink package. Extras would things like bottles of wine, spa treatments, beach dinners, etc. As for comparisons, it’s really best to work with a travel agent if you’re considering a resort. There are tons of family friendly resorts, but that doesn’t mean it would work for your family! I’m traveling to Cancun in 2 weeks, hope you’ll tune in again 😊
Hi good overview, heading to Atelier April 14th in Inspira Oceanfront Junior Suite. Can you tell me what area these are situated and on what floor as I have trouble seeing the outdor space. I seen another video mentionning room 2550. Thanks
Hi Stephanie, all the Oceanfront suites are in the building closest to the beach, on various floors. I do have a video of that room which may help see the outdoor space, if you search the channel. Have a great trip!
Great video. Is this a true All-Inclusive resort? We are heading there in 3 weeks and have read some reviews that say there may be tabs or charges for drinks and some restaurants? We have the Inspire Roof-top room. Would love your feedback. Thanks so much.
It’s a true all inclusive! I didn’t see the reviews in question, but I imagine they are referring to the Maria Delores. That restaurant is included for INSPIRA guests or any guests staying over 7 nights. If not it’s an additional fee. (It gets mixed reviews because it’s very fancy and not everyone’s an adventurous eater). If you buy a bottle of wine or a bottle of 1942 tequila, that will be extra. House wines by the glass are included. Hope that helps!
Love your videos Brittany. We watched your videos and just got back from a 7 day stay at Atelier. Beautiful resort and great food but they struggled with service . Not sure if it’s a staffing issue or just bad management. We were Inspira guests and totally underwhelmed. Old towels and sheets, no turn down service, room not cleaned until 5 pm, none of the perks they advertised for premium rooms .
That is a total bummer. I’d lean towards understaffed, but hard to say. Sometimes you’re just stuck with a crappy housekeeper. I’m glad it was good otherwise. I hope your next vacation hits all the marks for you 😊 I always request early room cleaning (between 9-10am) and early turndown service (between 6:30-7:30pm) when I arrive to a resort. They’re usually very accommodating to requests.
Hi, thanks for your insight videos and wanted to say your videos were definitely helpful and assisted me with choosing and booking this resort after all (going in Feb 2022) I had a question about your transportation from airport to the resort. Was this booked by yourself ahead of time, or was this book and arranged from Atelier? If you don't mind sending recommendations for the transportation, that'd great. Thanks!
It’s booked separately if your package didn’t include them with your travel agent. I recommend Kalido Travel if you’re booking transfers separately. You can book online. Just Google them. Have fun 🤩
I have never been to Secrets Akumal, but I’m going in April! Atelier is currently my favorite overall. For Secrets in the Cancun area I’ve been to Maroma, Vine & Playa Mujeres.
@@MemoriesandMojitosTravel thanks so much!! I was going to go back to Secrets in April but it looks like, thanks to your video, that we will be going to Altier :)
Would love a comparison between Atelier PM and Secrets PM! We were planning our next trip to SPM, but your dialy vlogs here have us really considering APM!
I never officially stayed over at SPM (I only went for the day) so it isn’t a fair comparison. I do like Atelier better in almost all aspects though. However, SPM prices very well!
Would you ever consider going to one of the clothing optional resorts in the Rivera Maya? There's 3 of them #1 "Desire Pearl Couples Only All Inclusive Resort", #2 "Desire Riviera Maya Couples only Resort" and Temptation Resort. They're more on erotic side for couples, but they seem nice upscale resorts. It would be fun to get a review of one of those resorts from you guys since you guys explain everything so well! Thanks for another great video! :)
It's a long resort, but I don't think it would take you that amount of time to get to the beach. If I walked right from my room to the beach it would probably take me 5 minutes
Easy! The bellboy will call you a taxi to the ferry. When you are ready to go back to the resort, the ferry port is lined with taxis for your return. Sometimes your original driver will give you his number for pick up.
We’re going to Atelier in November I was so excited until I read in a Facebook group they that got rid of their entertainment team. Now I think it may be boring. Have you heard anything ?
@@rickestrada6752 if you're interested in a swim out, I have a great $300 a night sale happening now for dates from June-October facebook.com/MemoriesandMojitos/posts/pfbid02WdXLNd2bookUzAxsnj5aD59fQvtqeaLAghqRQcZfy62vCyPq7qLntsSn4H82pkjUl?comment_id=1635364836892262¬if_id=1676743857521795¬if_t=feedback_reaction_generic&ref=notif
Pretty much the entire planet is short staffed right now. We stayed at the Excellence Playa Mujeres in April and the service was suffering and many employees were new and learning the ropes. Will likely take several years for the resorts to recover from the covid-19 drama. I personally will never stay at Unico because they require restaurant reservations. Deal breaker for us.
I dislike dinner reservations as well, that’s usually a big factor when deciding between resorts. In saying that, I did enjoy Unico! Certainly everyone traveling needs to have more Grace with the staff and understand things are not the same as in 2019.
It is a perk for those who have older kids who don’t want to stay at resorts overrun with little kids. We have encountered teens staying there (twice), and they were more well behaved than the drunk adults.
a big YES to an Unico comparison! I'm sure it changes, but a top 5 in Cancun would be great too. Can't wait for your next vacation vlogs
Great suggestion!
Great overview of the resort and beautiful footage of the grounds!!!
Such a beautiful property 😍
Love the thoroughness of coverage, thank you! Yes, a compare of Unico v Atelier would be cool. Also EPM v Atelier!
Noted ✔️
I agree! Atelier vs EPM would be nice
Became a subscriber after seeing your Atelier series! We are going there in October and hoping we don’t face any COVID issues/cancellations! Looking forward to seeing your other reviews of other resorts!
Hey Kristina, happy to have you here! I’m heading back to Mexico next week so I’m curious to see if they’ve ramped up covid restrictions since I was there in July. Hoping for no cancellations in October, as I’ll be back then too 😊🤞🏻
Watched all of your Atelier vlogs. Very informative and well put together. You've definitely piqued my interest in this resort for future travel. We've been to Valentin and Excellence Cancun and this place looks great. Thanks!
Great reviews we are so looking forward too be going there in November. Can’t wait!!!!🤩
I’m going back in July- can’t wait!
Good overall review. Thank you. If I go there I think I need to avoid the seaweed season which I heard that it is from April to october.
Yes, seaweed is usually more prominent in the warmer months, but it’s very unpredictable. This area usually fares very well.
Love all your videos. The day by day vlogs work best for my viewing. Great detail but not boring. Love to see a best to worse of the places you guys have stayed so far. I’ve stayed at many of the places you guys have. We were at the swim up next to where you guys were at majestic the first time. And we are going back in April and I told my husband to try and get the same one bed room you guys had in your majestic second stay video cause the view looked a amzing. Thansk for sharing
Your overall review as well as your Day 1 to Day 6 video at Atelier was excellent. I became a subscriber as a result.
I stayed at Atelier shortly after your visit and I agree with everything you said in review. If I may add one thing for your audience and that is to stay away from the room service pizza -- It wasn’t very good. I enjoyed everything else from room service.
I look forward to your Atelier vs Other resort showdown. Thank you.
Thank you, Joe! I didn’t try the room service pizza. I live in the “pizza capital of the world”, so I rarely like pizza outside my city- I’m quite snobby about it. I did enjoy it at the Italian restaurant, but knew better than to try it from room service! I’m heading back to Cancun in 2 weeks, so I’ll likely make a comparison video in a few months, once my August vacation vlogs are done 🙂
Thanks for your review. We will be there in 5 weeks and your reviews and videos helped solidify we made a great choice
So glad you found them helpful! Have a wonderful time in Mexico 🇲🇽 ☀️
Thanks for a series of informative videos!
We were able to order food on the beach in early June, same menu they use for the pool area
That’s great to know. Perhaps it was just a staffing issue during our stay.
@@MemoriesandMojitosTravel Great Video again, Well done
Great video! Yes, I would love to see a video comparison of Unico and Atelier, and also EPM and Atelier. Thanks so much! :)
Ok, another vote adding EPM into the mix!
Great and informative video! Watched your Atelier series from the start which helped confirm our choice of resort stay. Although I have a few questions, how was the WiFi accessibility? Are there only specific areas that it works or does you have access to it at the pool or on the beach? As far as tipping, what do you recommend how we should tip while we are there?
WiFi worked perfectly all the way out to the beach! If you want to give me your email address, I can send you the tipping guideline I give my clients. But tipping is really at your discretion, it completely depends on your finances and what service you receive!
@@MemoriesandMojitosTravel that would be great! where can I send you my email privately?
@@ElaineAnourack email me: brittney@memoriesandmojitos.com
Hi there (my wife and I love your reviews). Do you know any links to the food and drink menus? Thanks.
Download the app
We are at the Atelier right now, and we love it, the food the service, the drinks. 🥰
Very jealous. It’s 28° where I am 🥶. Cozumel next week though!
@@MemoriesandMojitosTravel Cozumel, will be great. We are spending Christmas at home, but look forward to your upcoming Christmas vacation video.
Hi. At 6:49 you said this quickly slipped into your #1 spot. Is that our #1 spot worldwide, in the Caribbean, in Mexico, or in Cancun? Just hoping for some clarity. Thanks for the video!
In Cancun, certainly not worldwide 🙂
Thanks for this really helpful review! We’re considering visiting here next March but we’re also considering going to Majestic Elegance and wanted your opinion which would be the better stay for adults. Which has the better ambience, architecture, food, activities and amenities (we’re looking at the Elegance Club for Majestic or the Inspira level for Atelier).
If there are any other hotels in Cancun which are even better but similarly priced please let us know 😅
Many thanks!
Atelier is better than Majestic 🙂
@@MemoriesandMojitosTravel straight to the point! I love it 😂 My only concern is the service and hospitality had been flagged up in a few reviews.
You won’t find a resort that doesn’t have some negative reviews- you can’t please everyone! Atelier is a definite step above Majestic. I have clients at both resorts almost weekly. It all depends which better fits your budget.
We will be staying here next week and super excited! I’ve never traveled to Mexico before. What time of power outlet should I be prepared to bring or use?
American outlet plugs 🔌
I definitely want to see a Unico vs. Atelier comparison
Would LOVE unico comparison video asap! Fiancé and I are looking at booking at one of these two resorts for our honeymoon in Oct/Nov
Hello! Awesome video, appreciate the information, heading there in a couple weeks. Did you do the Inspira level or no? Trying to figure out if it makes a huge difference in terms of getting in to restaurants or other access.
Hi! I didn’t. If you watch my daily vlogs, you’ll see my room. I personally didn’t miss Inspira. If it’s in your budget go right ahead, but if it’s not, I don’t think you’ll feel like you missed out. I have only had 2 couples book Inspira, everyone has been happy with a “normal” room. I like to dine early (before 7pm) and had no wait. The only time we had a wait was when enjoyed lots of pre dinner cocktails, and we tried eating after 8pm. Have fun! 😊
@@MemoriesandMojitosTravel Awesome, thank you! I kinda started backwards and watched one of the last videos first so I will be watching the rest of them soon. Have never taken a vacation like this and it feels a little overwhelming so it's really helpful to have so much detail!
awesome review! How would you compare this one to Majestic Elegance Costa Mujeres?
Not comparable. Atelier is a step (probably 2) above Majestic. Majestic is excellent for its price point
How would you compare this report to the Grand Velas?
Staying here in January for my birthday. Did you do any off resort excursions?
Not this trip, but I use Project Expedition, have a great time! pe.tours/NzA3MjI=/
Hello! I really enjoy your reviews and the time you take to record all the footage of these really nice resorts! I would appreciate a video on the pros and cons of these neighboring resorts and which you would recommend to different types of people (budget conscious, family oriented, food lover, etc.)
Also, can you further detail how an all inclusive resort works? Do you purchase it like a cruise ticket or is it like a normal hotel from (for example) Priceline? Thank you!!
Hey Justin! All inclusive’s are similar to cruises in the fact that your food and entertainment is included. You wouldn’t need to purchase a drink package. Extras would things like bottles of wine, spa treatments, beach dinners, etc. As for comparisons, it’s really best to work with a travel agent if you’re considering a resort. There are tons of family friendly resorts, but that doesn’t mean it would work for your family! I’m traveling to Cancun in 2 weeks, hope you’ll tune in again 😊
Hi good overview, heading to Atelier April 14th in Inspira Oceanfront Junior Suite. Can you tell me what area these are situated and on what floor as I have trouble seeing the outdor space. I seen another video mentionning room 2550. Thanks
Hi Stephanie, all the Oceanfront suites are in the building closest to the beach, on various floors. I do have a video of that room which may help see the outdoor space, if you search the channel. Have a great trip!
If you had to choose between this resort and Secrets Impression Moxche, which would you choose?
Maybe Impression? I’m not sure. It depends what I was after for that particular trip. They’re different
Great video. Is this a true All-Inclusive resort? We are heading there in 3 weeks and have read some reviews that say there may be tabs or charges for drinks and some restaurants? We have the Inspire Roof-top room. Would love your feedback. Thanks so much.
It’s a true all inclusive! I didn’t see the reviews in question, but I imagine they are referring to the Maria Delores. That restaurant is included for INSPIRA guests or any guests staying over 7 nights. If not it’s an additional fee. (It gets mixed reviews because it’s very fancy and not everyone’s an adventurous eater). If you buy a bottle of wine or a bottle of 1942 tequila, that will be extra. House wines by the glass are included. Hope that helps!
@@MemoriesandMojitosTravel Yes thank you so much. Looking forward to our stay there.
Love your videos Brittany. We watched your videos and just got back from a 7 day stay at Atelier. Beautiful resort and great food but they struggled with service . Not sure if it’s a staffing issue or just bad management. We were Inspira guests and totally underwhelmed. Old towels and sheets, no turn down service, room not cleaned until 5 pm, none of the perks they advertised for premium rooms .
That is a total bummer. I’d lean towards understaffed, but hard to say. Sometimes you’re just stuck with a crappy housekeeper. I’m glad it was good otherwise. I hope your next vacation hits all the marks for you 😊 I always request early room cleaning (between 9-10am) and early turndown service (between 6:30-7:30pm) when I arrive to a resort. They’re usually very accommodating to requests.
YES to Unico
Hi, thanks for your insight videos and wanted to say your videos were definitely helpful and assisted me with choosing and booking this resort after all (going in Feb 2022)
I had a question about your transportation from airport to the resort. Was this booked by yourself ahead of time, or was this book and arranged from Atelier? If you don't mind sending recommendations for the transportation, that'd great. Thanks!
It’s booked separately if your package didn’t include them with your travel agent. I recommend Kalido Travel if you’re booking transfers separately. You can book online. Just Google them. Have fun 🤩
Any comparisons between this and Secrets Akumal? I've been to Akumal in 2020 and that really set the bar for what an AOAI resort should be.
I have never been to Secrets Akumal, but I’m going in April! Atelier is currently my favorite overall. For Secrets in the Cancun area I’ve been to Maroma, Vine & Playa Mujeres.
@@MemoriesandMojitosTravel thanks so much!! I was going to go back to Secrets in April but it looks like, thanks to your video, that we will be going to Altier :)
Would love a comparison between Atelier PM and Secrets PM! We were planning our next trip to SPM, but your dialy vlogs here have us really considering APM!
I never officially stayed over at SPM (I only went for the day) so it isn’t a fair comparison. I do like Atelier better in almost all aspects though. However, SPM prices very well!
@@MemoriesandMojitosTravel thank you very much for responding!
Just booked my reservation for July. Just for clarification the flight from the US was to Cancun and not Cozumel correct?
If you’re staying at Atelier you fly into CUN 😊
@@MemoriesandMojitosTravel ok thanks for the reply!
Would you ever consider going to one of the clothing optional resorts in the Rivera Maya? There's 3 of them #1 "Desire Pearl Couples Only All Inclusive Resort", #2 "Desire Riviera Maya Couples only Resort" and Temptation Resort. They're more on erotic side for couples, but they seem nice upscale resorts. It would be fun to get a review of one of those resorts from you guys since you guys explain everything so well! Thanks for another great video! :)
Likely no, but there’s lots of resorts out there to see, so keep watching 😊
I am planning to go to this but its looks so long and it probably going to take 15 min to get from family side to beach? What do you think about that.
It's a long resort, but I don't think it would take you that amount of time to get to the beach. If I walked right from my room to the beach it would probably take me 5 minutes
We just got home Saturday from a week at Excellence Playa Mujeres. How does it compare?
I found the food and drinks better than at EPM. EPM is livelier. (I was at Excellence Riviera Cancun last week) ☀️
@@MemoriesandMojitosTravel how did Riviera Cancun compare to EPM
Extremely similar, at a much lower price point. Beach is significantly better at EPM, and rooms are “fancier”. Everything else is pretty identical.
How easy is it to catch a ferry to Isla Mujeres from Atelier for a day excursion?
Easy! The bellboy will call you a taxi to the ferry. When you are ready to go back to the resort, the ferry port is lined with taxis for your return. Sometimes your original driver will give you his number for pick up.
We’re going to Atelier in November I was so excited until I read in a Facebook group they that got rid of their entertainment team. Now I think it may be boring. Have you heard anything ?
I haven't heard that. I have a hard time believing they'd have no entertainment team, but I'll look into it1
Yes please… compare the two.
Please compare unico and atelier
Can you compare to atelier and majestic elegance playa mujeres
They don’t compare. Atelier hands down
Curious you had one choice.. Secrets Moxche or Atelier Playas Mujeres?? I'm undecided..u pick...winner is _____!
Atelier
Thank you!..I was swaying that way too..
@@rickestrada6752 if you're interested in a swim out, I have a great $300 a night sale happening now for dates from June-October facebook.com/MemoriesandMojitos/posts/pfbid02WdXLNd2bookUzAxsnj5aD59fQvtqeaLAghqRQcZfy62vCyPq7qLntsSn4H82pkjUl?comment_id=1635364836892262¬if_id=1676743857521795¬if_t=feedback_reaction_generic&ref=notif
Pretty much the entire planet is short staffed right now. We stayed at the Excellence Playa Mujeres in April and the service was suffering and many employees were new and learning the ropes. Will likely take several years for the resorts to recover from the covid-19 drama. I personally will never stay at Unico because they require restaurant reservations. Deal breaker for us.
I dislike dinner reservations as well, that’s usually a big factor when deciding between resorts. In saying that, I did enjoy Unico! Certainly everyone traveling needs to have more Grace with the staff and understand things are not the same as in 2019.
Gotta ask why don’t you want to see the humans delivering room service
Why not? Then you can order and not worry if you’re getting dressed when they arrive, are in the shower, still asleep, etc.
16 yr old kids allowed? No way, that sucks. This is not a perk, this is a detriment. , no thanks
It is a perk for those who have older kids who don’t want to stay at resorts overrun with little kids. We have encountered teens staying there (twice), and they were more well behaved than the drunk adults.
Love your channel HOWEVER... your UPTALKING is annoying...sorry.
I love a good backhanded compliment. ✌🏻