You’re welcome! I had troubles too navigating Miele’s site for information too. Hope you are able to find the right Triflex for your needs! You will love it.
About the filter replacement: Miele recommends every three years, not three months. The digital motor is 60% more powerful, not 60 times more powerful. The HX2 base model doesn't include the Headlight. You have this feature in your comparison picture.
Info exactly what I was looking up, thanks. And that cardboard pleated filter barely lasts 2 years- gets filthy and I think its a design flaw, its unhigenic from day one, can't wash it, clean it? Really? I'm used to removing a vac filter and washing/ air drying it, reusing with years of success in UK & France.
Excellent video, Miele are outstanding appliances, as for their corded vacuums the longevity and quality is as good today as it always has been, sounds like this is transferred to their cordless. I still have my parents old Miele Solution Plus from circa 1997-98. The motor is still going strong, only the housing that had finally lost one too many battles. Keep them clean, change the filters and they seem to run forever! I have just bought a cordless HX2 here in the UK, so I will be back with some great feedback soon I am sure!
Thanks for the video, very informative. If I can give a tip on recording in return, the brightness of your video keeps going up and down because your camera is set to auto exposure and you're pointing it at a window, which means it will be drastically adjusting every time a car drives past. Try having your presenter and display up against a solid wall and set the camera's exposure manually. A cheap lavalier mic would improve sound quality too cause you can get the mic nice and close to your subject.
It was hard for us too, until we realized it only could be removed when the dirt cup was removed. You might want to give it another chance. Here's our video that shows how to remove the filter...aroud 3:10 th-cam.com/video/OdUU24FyUYk/w-d-xo.html
Very well-done video. 👍I have the same question about having a light plastic bag inside the dust cup, what is so good about the bag-less phenomenon? I despise having to look at any degree of whatever the vacuum cleaner picks up! Also, I have learned that these dust cups are very small which means having to empty them often. Why not give an extra one of those. At almost $1100 they can do it!
From what I have heard before HX2 motors 60% more powerful than that of HX1. 60 times is not 60%. HX1 power consumption is 170 W. Multiplying this number by 60 we’ve got 10,200 W or 10.2 kW. Roughly it is power consumption of a motorbike.
Thank you, excellent video. Is there any reason why you can't use the hard floor roller that comes with the HX2 Pro on the HX1; are the head units different as well as the cups?
Does the HX2 use the same battery as the HX1? I’m finding the battery doesn’t last long enough to vacuum the whole house so I’d like to purchase another battery but can only find one for the HX1 on the website
Yes! Same battery. Also try using it on medium or low more...it will still pick up very well and you will get a much longer battery life. Shop small: www.vac.md/product-page/miele-hx1-hx2-battery
Great video. Thanks for sharing. One question I have, that my current LG Cord Zero I’m looking to replace does not do well with, is how does the HX2 handle larger debris like popcorn, cereal, and larger crumbs? It’s not a huge deal to lift the head over the debris and pull it backwards, but with the weight towards the bottom, is it more difficult to do so, or does it just do a great job without lifting it up and over? Admittedly, I’m lazy and wish cordless vacs had the old style height adjustment at the head you could just raise and lower with your toes. Thanks again.
Did they happen to redesign the exhaust on the HX2? The HX1 has a frustrating design flaw. Fine particles get blown out of the way before the head can pick up the dust when in the "motor near the floor" configuration -- unless you move really fast. To test this on the HX2, get some super fine light-weight particles such as dog hair and approach the dog hair on a hard-surface floor. Watch the dog hair try to run away from you... Frustrating flaw for such an expensive vac.
Do you have a comparison of the Blizzard Cx1 cant dog power line and the HX2? I am looking for a vacuum to use on stairs, hardwood and carpet. I have animals and kids. Looking for the best to keep the house clean and dust and dirt sucked up! - thanks
I’ve used both and if it were me I would use the Triflex on my stairs. The agitation is excellent and it’s easy to use because it’s cordless. The Triflex is more versatile as well.
Agreed! But that’s the nature of bagless vacuums. Im coming out with a video on a cordless you will not have to handle or expose yourself to any dirt. Stay tuned!
Would love to see the Dyson v15 detect vs this machine. The hx1 was destroyed by the Dyson so wondering if this one competes. Also the pro is 1299 here in Canada and the Dyson is 999. I get your store probably is a Miele dealer and if this is the case please advise. Tx
We are a Miele dealer. But we also service Dyson’s on a daily basis. Plus, I’ve owned one myself (not the V15…but we have used and repaired them) I choose not to carry dyson. I choose not to because they are not as good as the Miele in quality and after sales support. If you are using it on hard surfaces, you probably won’t see much of a difference for the $300. If you have area rugs or carpet, the Miele will blow the Dyson V15 out of the water.
@@kimberly.thomason hi there and thanks for the reply. So our neo mastiff has severe allergies. We had to remove the carpets on the main floor where she hangs out. Essentially we have 1/2 horse stall mats as flooring or pure rubber runners. Having said that , sand and hair etc fall in the cracks. Our purchase is 95% for hard rubber or tiled surfaces. We might do the stairs which are carpeted. Our local shop is a Miele dealer as well but they tend to go hard on the Dyson is crap sales tactic which is bad business imo. Thanks for the honest answer. Prolly makes it easy to get the V15. The V8 stick is on sale for 399 here but seems like it’s probably too weak. Any thought on that ? Thanks again.
You say the Triflex is better than dyson in suction, quality, features and design. But how? What are you using for your comparison? Because the Triflex is limited in hard floor use. And its bin is unnecessarily complicated. I'm sorry but without a proper comparison, you're just throwing information out there without demonstrating your arguments are valid. Show us what you're talking about if you want to get your point through, because I can't see this vacuum being better than other cordless models.
Thank you so much for watching! This video wasn't meant to be a Triflex vs. Dyson comparison. But I guess I can't help but mention the Dyson whenever I speak about the Miele because so many consumers have them. Some of the aspects that make Miele better in my opinion as a retailer, consumer AND also owner of both Dyson and Miele would be the following: Miele is better made and better quality. It is made in Germany and it shows. Dysons are made in China and it shows. Miele has a much better brush roll for the agitation of carpeted surfaces. I don't have specs, you can just feel and see the difference. Miele has better after-sale support. The company is much more helpful and accessible if and when it is time for support. I am not sure what you mean about limited hard floor use...I use the triflex on all different types of hard floors and it works fabulously...even with my kitty litter. Miele also has the ability to stand up on its own. This is huge. I have experienced MANY Dyson breaking because they fell over. The V11 and up models of the Dyson cordless we have experienced many common "issues." The inside rings break, the triggers are breaking all the time and we have had to replace many bodies. We don't see that many issues with the Miele, which would also lead me to believe they are better made. I hope this was helpful to you and others. I don't intend on making a side-by-side comparison video, so you might just have to take my professional word on it. I was not paid to make this video, I just made it because of my passion for the vacuum industry. Thank you again!
@@kimberly.thomasonI concur! The difference in quality isn’t something that’s hard to miss. It’s very noticeable from the moment you touch a Miele. They feel very solid. Their canisters feel even more so, but for a stick the Triflex is very solid feeling and performs quite well. I have the HX1 and the V15 Detect, which I’ve had 3 warranty claims on in less than a year of purchasing it. My Triflex hasn’t broke, and yes it does do a great job on hard floors!
I am using Miele vacuum cleaner since 45 years and have never been disappointed, including having various models in our home. I just bought the TriFlex and I am impressed by the handling and performance.
Wouldn't recommend. Terrible process to empy the canister. Very unhygienic. Dust gets caught up high in the cannister and it has to be picked out manually. Disgusting. This alone cancels out all the positive features.
Many cordless bagless vacuums have this issue with the lightweight debris. Bags are definitely a much healthier way of capturing and emptying vacuum dirt. I had hoped Miele would come up with a small bag in this unit. Oreck had a cordless bagged model out for a hot minute, but they are no longer made.
I’m in the UK and I was tempted by the Numatic Quick (Henry and Hetty are a well known vacuums) for its bag. As these are a well known brand here, I mean the corded version, these are the mainstay of every cleaner and janitor closet in our country. I had a great deal come up on a used HX2, so am going to give a Miele a go, having owned 2 corded Miele over the last 25 yrs, both still working - until the oldest ones body recently gave in and I can’t hold it together with anymore duct tape! I literally have used it for decorating dust and cleaning the car interior. When I was in high school (late 90’s) my father worked in a domestic appliance store where we got our first Miele and it was the first vacuum I purchased for my own home. I like the idea of a pod bag for a cordless vacuum. I don’t know how effective the Numatic bag pod system is for allergies which is my main concern, second is suction performance I have noted a UK based reviewer observed suction depleting as bag filled which I suppose is a trade off for the cleanliness of a bag and not having to clean a filter.
I usually tell people to take vacuum reviews with a grain of salt because everyone has different standards of cleaning. Also when you blindly purchase a vacuum online that isn’t necessarily right for your needs, you may not give it great reviews. Just the other day I told a customer she couldn’t buy a Triflex because she wasn’t capable of changing the positioning. If she had purchased it first, she may not have given it the greatest review.
@@kimberly.thomason the poor reviews surround quality issues, problems with the floor head and the headache that is the dust container being both too small and disgusting to empty
@@Olliebobalong in our experience with repairing these and other brands, Miele’s “quality” issues really revolve around lack of proper customer maintenance. The cleaner head frequently will die if customers are not maintaining it properly. Dust containers on all bagless vacuums are unhealthy to empty, but again, with proper education on how to empty the dust cup it isn’t any more difficult or dirty than Dyson’s, sharks and others. Manufacturer defects are rare on these units, unlike the other brands we service we see design and manufacturing issues more frequently. Have you tried a Miele Triflex?
@@kimberly.thomason you’re missing my point; this isn’t to do with maintenance. The head on the triflex is weak out of the box. People are buying these brand new and various bits fail on then prematurely. In the UK at least, customer reviews of the HX1 and HX2 are awful, many people saying it’s not up to typical Miele quality and not a patch on their corded model. Compared to a Dyson which is child’s play to empty, you have a pleated filter inside the dustbin of the Miele which soon becomes clogged and very messy to clean.
Had our HX1 just over a year, the roller head has broken twice, the plastic lugs that guide the handle on are munted, and now the motor just burnt out. Rubbish plastic POS.
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Thank you so much for this video. The Miele website was not helpful with figuring out what the differences are. This was perfect!
You’re welcome! I had troubles too navigating Miele’s site for information too. Hope you are able to find the right Triflex for your needs! You will love it.
About the filter replacement: Miele recommends every three years, not three months.
The digital motor is 60% more powerful, not 60 times more powerful.
The HX2 base model doesn't include the Headlight. You have this feature in your comparison picture.
Thank you. Yes I realized these things but I can't change the video now. I appreciate the help!
Thank you for mentioning the filter. Three months would have been a dealbreaker for me. This was very helpful
Info exactly what I was looking up, thanks. And that cardboard pleated filter barely lasts 2 years- gets filthy and I think its a design flaw, its unhigenic from day one, can't wash it, clean it? Really? I'm used to removing a vac filter and washing/ air drying it, reusing with years of success in UK & France.
Excellent video, Miele are outstanding appliances, as for their corded vacuums the longevity and quality is as good today as it always has been, sounds like this is transferred to their cordless.
I still have my parents old Miele Solution Plus from circa 1997-98.
The motor is still going strong, only the housing that had finally lost one too many battles.
Keep them clean, change the filters and they seem to run forever!
I have just bought a cordless HX2 here in the UK, so I will be back with some great feedback soon I am sure!
Can't wait to hear your feedback on the HX2. Thank you so much James!
Thanks for the video, very informative. If I can give a tip on recording in return, the brightness of your video keeps going up and down because your camera is set to auto exposure and you're pointing it at a window, which means it will be drastically adjusting every time a car drives past. Try having your presenter and display up against a solid wall and set the camera's exposure manually. A cheap lavalier mic would improve sound quality too cause you can get the mic nice and close to your subject.
Thanks for the tip!
Thanks for the video - appreciate the effort.
1. motor sound, which is quite?
2. does the pet hair tool work well?
Great video and now I know the difference between HX1 and HX2
Awesome!
I had HX2 Cat&Dog but removing dust filter was very hard. So I returned the product.
It was hard for us too, until we realized it only could be removed when the dirt cup was removed. You might want to give it another chance. Here's our video that shows how to remove the filter...aroud 3:10 th-cam.com/video/OdUU24FyUYk/w-d-xo.html
Screw Dyson, a vacuum German engineered to last 20+ years, I'm selling my soul to this thing.
Amen!
Nice review thanks lady . 😉👍 just bought the HX2 Pro today charging the batteries now .
Hope you enjoy it!
A bag would be a game changer. The henry quick is the only cordless stick at the moment that uses one.
Correct!
Really appreciated this review. It was very helpful. Thank you.
You're very welcome!
Very well-done video. 👍I have the same question about having a light plastic bag inside the dust cup, what is so good about the bag-less phenomenon? I despise having to look at any degree of whatever the vacuum cleaner picks up! Also, I have learned that these dust cups are very small which means having to empty them often. Why not give an extra one of those. At almost $1100 they can do it!
Have you watched my video about the Henry...its awesome (Henry that is, you can be the judge of my video) th-cam.com/video/oEuWWyOLfho/w-d-xo.html
@@kimberly.thomason The Henry's nowhere near as good, and its cumbersome too. This from a Brit. Miele needs to improve this designI use the HX1.
From what I have heard before HX2 motors 60% more powerful than that of HX1. 60 times is not 60%.
HX1 power consumption is 170 W. Multiplying this number by 60 we’ve got 10,200 W or 10.2 kW. Roughly it is power consumption of a motorbike.
You are correct. I miss spoke!
Great presentation as usual!
Thank you so much for watching. I appreciate it!
Thank you, excellent video. Is there any reason why you can't use the hard floor roller that comes with the HX2 Pro on the HX1; are the head units different as well as the cups?
Good question! Nope you can use it in a HX1 heads are the same.
Very helpful ❤
Glad you think so!
Excellent video, super knowledgeable! 😌😌
Thank you!
Does the HX2 use the same battery as the HX1?
I’m finding the battery doesn’t last long enough to vacuum the whole house so I’d like to purchase another battery but can only find one for the HX1 on the website
Yes! Same battery. Also try using it on medium or low more...it will still pick up very well and you will get a much longer battery life. Shop small: www.vac.md/product-page/miele-hx1-hx2-battery
Great video. Thanks for sharing. One question I have, that my current LG Cord Zero I’m looking to replace does not do well with, is how does the HX2 handle larger debris like popcorn, cereal, and larger crumbs? It’s not a huge deal to lift the head over the debris and pull it backwards, but with the weight towards the bottom, is it more difficult to do so, or does it just do a great job without lifting it up and over? Admittedly, I’m lazy and wish cordless vacs had the old style height adjustment at the head you could just raise and lower with your toes. Thanks again.
What’s nice about the miele cordless is you can put a straight suction parquet floor twister. That would work best for this!
Thanks for the response. I appreciate your feedback and follow up.
Did they happen to redesign the exhaust on the HX2? The HX1 has a frustrating design flaw. Fine particles get blown out of the way before the head can pick up the dust when in the "motor near the floor" configuration -- unless you move really fast. To test this on the HX2, get some super fine light-weight particles such as dog hair and approach the dog hair on a hard-surface floor. Watch the dog hair try to run away from you... Frustrating flaw for such an expensive vac.
They did not redesign that…but I also never noticed it doing that. 🤔
Do you have a comparison of the Blizzard Cx1 cant dog power line and the HX2? I am looking for a vacuum to use on stairs, hardwood and carpet. I have animals and kids. Looking for the best to keep the house clean and dust and dirt sucked up! - thanks
I’ve used both and if it were me I would use the Triflex on my stairs. The agitation is excellent and it’s easy to use because it’s cordless. The Triflex is more versatile as well.
I would like to see them let you clean the filter using a tool and the vacuum power - who wants to handle a filthy filter-
Agreed! But that’s the nature of bagless vacuums. Im coming out with a video on a cordless you will not have to handle or expose yourself to any dirt. Stay tuned!
Would love to see the Dyson v15 detect vs this machine. The hx1 was destroyed by the Dyson so wondering if this one competes. Also the pro is 1299 here in Canada and the Dyson is 999.
I get your store probably is a Miele dealer and if this is the case please advise. Tx
We are a Miele dealer. But we also service Dyson’s on a daily basis. Plus, I’ve owned one myself (not the V15…but we have used and repaired them) I choose not to carry dyson. I choose not to because they are not as good as the Miele in quality and after sales support. If you are using it on hard surfaces, you probably won’t see much of a difference for the $300. If you have area rugs or carpet, the Miele will blow the Dyson V15 out of the water.
@@kimberly.thomason hi there and thanks for the reply. So our neo mastiff has severe allergies. We had to remove the carpets on the main floor where she hangs out. Essentially we have 1/2 horse stall mats as flooring or pure rubber runners. Having said that , sand and hair etc fall in the cracks. Our purchase is 95% for hard rubber or tiled surfaces. We might do the stairs which are carpeted.
Our local shop is a Miele dealer as well but they tend to go hard on the Dyson is crap sales tactic which is bad business imo.
Thanks for the honest answer. Prolly makes it easy to get the V15. The V8 stick is on sale for 399 here but seems like it’s probably too weak. Any thought on that ?
Thanks again.
You say the Triflex is better than dyson in suction, quality, features and design. But how? What are you using for your comparison? Because the Triflex is limited in hard floor use. And its bin is unnecessarily complicated. I'm sorry but without a proper comparison, you're just throwing information out there without demonstrating your arguments are valid. Show us what you're talking about if you want to get your point through, because I can't see this vacuum being better than other cordless models.
Thank you so much for watching! This video wasn't meant to be a Triflex vs. Dyson comparison. But I guess I can't help but mention the Dyson whenever I speak about the Miele because so many consumers have them. Some of the aspects that make Miele better in my opinion as a retailer, consumer AND also owner of both Dyson and Miele would be the following: Miele is better made and better quality. It is made in Germany and it shows. Dysons are made in China and it shows. Miele has a much better brush roll for the agitation of carpeted surfaces. I don't have specs, you can just feel and see the difference. Miele has better after-sale support. The company is much more helpful and accessible if and when it is time for support. I am not sure what you mean about limited hard floor use...I use the triflex on all different types of hard floors and it works fabulously...even with my kitty litter. Miele also has the ability to stand up on its own. This is huge. I have experienced MANY Dyson breaking because they fell over. The V11 and up models of the Dyson cordless we have experienced many common "issues." The inside rings break, the triggers are breaking all the time and we have had to replace many bodies. We don't see that many issues with the Miele, which would also lead me to believe they are better made. I hope this was helpful to you and others. I don't intend on making a side-by-side comparison video, so you might just have to take my professional word on it. I was not paid to make this video, I just made it because of my passion for the vacuum industry. Thank you again!
@@kimberly.thomasonI concur! The difference in quality isn’t something that’s hard to miss. It’s very noticeable from the moment you touch a Miele. They feel very solid. Their canisters feel even more so, but for a stick the Triflex is very solid feeling and performs quite well. I have the HX1 and the V15 Detect, which I’ve had 3 warranty claims on in less than a year of purchasing it. My Triflex hasn’t broke, and yes it does do a great job on hard floors!
Miele is a million times better its the best vacuum money can buy.
I am using Miele vacuum cleaner since 45 years and have never been disappointed, including having various models in our home. I just bought the TriFlex and I am impressed by the handling and performance.
Wouldn't recommend. Terrible process to empy the canister. Very unhygienic. Dust gets caught up high in the cannister and it has to be picked out manually. Disgusting. This alone cancels out all the positive features.
Many cordless bagless vacuums have this issue with the lightweight debris. Bags are definitely a much healthier way of capturing and emptying vacuum dirt. I had hoped Miele would come up with a small bag in this unit. Oreck had a cordless bagged model out for a hot minute, but they are no longer made.
Lindhaus makes one. If you are in the UK Numatic makes one too.
@@sprockkets we will be carrying the Neumatic soon!
I’m in the UK and I was tempted by the Numatic Quick (Henry and Hetty are a well known vacuums) for its bag. As these are a well known brand here, I mean the corded version, these are the mainstay of every cleaner and janitor closet in our country.
I had a great deal come up on a used HX2, so am going to give a Miele a go, having owned 2 corded Miele over the last 25 yrs, both still working - until the oldest ones body recently gave in and I can’t hold it together with anymore duct tape! I literally have used it for decorating dust and cleaning the car interior.
When I was in high school (late 90’s) my father worked in a domestic appliance store where we got our first Miele and it was the first vacuum I purchased for my own home.
I like the idea of a pod bag for a cordless vacuum.
I don’t know how effective the Numatic bag pod system is for allergies which is my main concern, second is suction performance I have noted a UK based reviewer observed suction depleting as bag filled which I suppose is a trade off for the cleanliness of a bag and not having to clean a filter.
@@kimberly.thomason That's great, and I hope you are successful selling them. I assume you are getting them from Nacecare?
Customer reviews on this thing are abysmal
I usually tell people to take vacuum reviews with a grain of salt because everyone has different standards of cleaning. Also when you blindly purchase a vacuum online that isn’t necessarily right for your needs, you may not give it great reviews. Just the other day I told a customer she couldn’t buy a Triflex because she wasn’t capable of changing the positioning. If she had purchased it first, she may not have given it the greatest review.
@@kimberly.thomason the poor reviews surround quality issues, problems with the floor head and the headache that is the dust container being both too small and disgusting to empty
@@Olliebobalong in our experience with repairing these and other brands, Miele’s “quality” issues really revolve around lack of proper customer maintenance. The cleaner head frequently will die if customers are not maintaining it properly. Dust containers on all bagless vacuums are unhealthy to empty, but again, with proper education on how to empty the dust cup it isn’t any more difficult or dirty than Dyson’s, sharks and others. Manufacturer defects are rare on these units, unlike the other brands we service we see design and manufacturing issues more frequently. Have you tried a Miele Triflex?
@@kimberly.thomason you’re missing my point; this isn’t to do with maintenance. The head on the triflex is weak out of the box. People are buying these brand new and various bits fail on then prematurely. In the UK at least, customer reviews of the HX1 and HX2 are awful, many people saying it’s not up to typical Miele quality and not a patch on their corded model. Compared to a Dyson which is child’s play to empty, you have a pleated filter inside the dustbin of the Miele which soon becomes clogged and very messy to clean.
@@Olliebobalong I understand!
Had our HX1 just over a year, the roller head has broken twice, the plastic lugs that guide the handle on are munted, and now the motor just burnt out. Rubbish plastic POS.
Usually maintenance is needed on all vacuums. Were you cleaning the hair out of the rollers often?