Hotel Employees Reveal Secrets About Hotels
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- เผยแพร่เมื่อ 24 มี.ค. 2018
- Hotel employees answer our most curious questions.
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mini fridge
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Pet rat
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Condom on a bed with pillow
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Hotel reception with bell
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No Smoking Sign in Hotel Room
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EXTERNAL CREDITS
Jessie Kirch
/ memorablej
+
Phill Causey
/ phuckin_phill
“no, we don’t have anyone under that name staying here” while nodding 😂👌🏻
that's a classic 😂👌
Timestamp please
Yes thats the joke
@@deleted-user-82u3ht92 Replying to your year old comment cause I just wanted to:)
@@armourofodd277 1:58
That guy in the grey suit is PRECIOUS.
Minty Mischief thank you for your kind words :)
ikr
He is so hot
Johnathan Trombino she/he only speaks some facts. UwU you’re soft
Doesn't he look a little bit like Seth MacFarlane
*mOmMy iT sMeLls LiKe cAmEl *
im weakk 💀🤣
Mood
I, the 1000 liker
Global Allianz ikr lol 😂
😂
It's 3:54
If you're gonna smoke weed, please do it outside. Along with cigarette smell, weed is pretty hard to get out too.
I hate when people smoke outside but stand right near the door because that's "good enough". They then open the door to come back inside and _everything_ then stinks for _hours_ as it wafts in. Rooms, furniture, food, clothes, and it drives me crazy.
FunGryphon , yea then the dog at the airport goes to your carryon after being in the same room.. who needs that hassle
Can confirm, it takes 2 days to 100% clear out if you have no air conditioning (I'm from the UK)
Just light a candle for an hour and you straight
Niamiah Taylor god that sucks
If the room is clean don't go tell them it's not just to get upgraded then the housekeepers get in trouble.
The Vegan Wallflower omg yeees
I fully agree on this. If it's honest-to-God not clean then say something. However don't do it to get a free upgrade, a lot of times the front desk will go up and look at the room.
Lady Malkavian I worked at reception at a 5 star hotel and we didn't send someone up or go up if someone complains. We just move and note it on the housekeeping sheet for the manager the next day.
Why share this with us
The Vegan Wallflower you are true
"n-no we're not smoking"
whoosh
Lisa H. Shin I would like this comment but it is at 420 so I don’t wanna ruin that
nO wE DoNt hAve AnYoNe sTaying In ThIs HoTel wIth ThAt Name
I’m laughing so freaking hard
Aby M . what the . Just as the guy said it i saw this comment
@@alexlol4058 sameeeee
@@alexlol4058 same hahah😂😂😂
Alex LOL same
It wasn't even that funny. It was like smile at the screen type funny at most.
That guy in plaid gave me so much Jake Peralta vibes! If jake was a hotel employee
Nine nine
Facts
Johana M. yeheees😂
Cool cool cool cool cool cool cool cool cool cool cool cool cool cool cool cool no doubt no doubt no doubt
Noice
The guy with the grey suit and beard was too funny 😂😂😂 His facial expressions are something else 😂😂
KSM Games Yeah ik
he's adorable
That guy looks like Justin Timberlake
+Chaitanya Tripathi THAT'S WHAT I THOUGHT
3:49 tho😂😂
I used to travel a lot for work, and I always had a plastic bag for the remote, and antibacterial wet wipes for light switches and AC control. I used to stay in same hotels and after a while staff remembers you and if you are good to them they'll be good to you! One time I was staying in 5* hotel in Paris and someone canceled presidential suite last minute and they billed them cancellation fee. So instead of my 500€/night suite I was bumped to 2500€/night (200 m2 - 2,100 sq. ft.) Presidential Suite all to myself for 3 days! At that time I was working in cosmetics industry and had bunch of samples and perfume testers that I sheared with the staff. So those weren't extravagant gifts of huge tips, but people appreciate and remember.
thormaster06
Sorry miss richy rich, Jesus
lol: what's wrong with you?
Erik Satie for a frickin hotel room it's pretty huge
thats amazing! really hope that happens to me one of these days
@@pancake1781 Especially in Paris
“Could you please insert the credit card for incidentals?” Is a freaking mood for anyone who’s ever worked at a hotel 🤣😏
Or when it's beeping for them to take it out. And your just like "Are you gonna...the beeping. It's kind of annoying"
Oh oh and when you hand it back and they put it directly in their wallets without inserting it!!
I KNOW RIGHT LOL
Omg I just said the same thing
Yup 😂
Word!
“and when you call down and ask us to deliver condoms, we also know you’re not a magnum dude.” AHHH 😂😂
T From NC I can fit a magnum barely I prefer the colored condoms that smell like a fruit
Wtf is going on 😂
Body shaming is funny :)
"The weird blanket that they put on top for the color accent. Discard it." lmao
Yes. That thing is nasty, remove that from your bed as soon as you enter your room lol.
Dude the guy in the flannel is chill af
What's a flannel?
Pablo Ramirez square shirt
Pablo Ramirez button up chest pocket shirt with buttons
I love him
why is no one talking about what the girl said at 1:43??? CONCERN.
Why no 'me too'?
probably james charles
Its_Zel what did she do
I couldn't make out exactly what she said tho at 1:44. Come sit in the tub??
@@angierose969 i think she said come assist me in the tub
As a housekeeper, I can definitely vouch for the remote being the dirtiest thing in the room and that smoking in a non-smoking room does put the room out for about a week or so. We had someone stay for like a week and requested no housekeeping and when they left, the bathtub had cigarette ashes in it (which meant that they didn't shower the whole week) and it reeked of cigarette smell. This happened like a month ago and we just now were able to put the room back to being rented this week. Please do not smoke in hotel rooms that say no smoking, they are the hardest to clean and we have to put it out 9 times out of 10. Thanks for listening to my TED talk XD
Victoria Hobbs good to know 😆
Lol why don't you have ozone generators in your hotel? When there's cigarette or marijuana smell in rooms we usually put those machines in the room and the odor goes away in a few hours
@@sal_strazzullo we have a smoke machine that’s supposed to help with the smell but it does almost nothing for rooms that reek of it. We may just need a better machine but my boss is so stingy with money 🙄 we do everything we can including spraying the room down with a concentrated spray but you can still smell it 🤮
We have an ionizer at my hotel that gets rid of cigarette smells within a few hours. I'm a housekeeper too! :)
I hope you charged them a cleaning fee $$$
“weed nobody cares about” ay that guy is cool
Hana Sarimin “Depends... you sharing?”
He was high in that Video
Apart from in any hotel in the UK . UK people will hate that comment as well as weed is illegal here
2 blonde Nuggets weed is illegal in some places in the US but somehow people still get their hands on it... it's really annoying when people blatantly disobey the law
edit: its been a year and i don’t believe this anymore!! i just find it really funny that i was so worked up over weed 😭
Emily Burt you seem like no fun
It’s really a wonder that people don’t get the simple concept of if you’re nice to me I’m nice to you and instead treat service staff like we’re beneath them
Suzette1122 thank you for getting it!
Because when your nice people could take advantage of you.
@@dymesmimi How can service staff take advantage of you?
@@glykera providing you with insufficient or misleading information
@@dymesmimi Maybe I'm naive, but why would they do that if I'm being nice to them?
Easiest way to get an upgrade is just be super nice. No need to tip like crazy just be genuinely nice and ask politely. Speaking for myself anyways. If I see you have booked from a cheaper site or gotten a good deal then I would actually do the opposite of what that guy said. I'd try to give you the best experience I could and upgrade if possible. :) As i'm sure most people who get a good deal on a fancy hotel are going to enjoy staying at such a nice establishment a lot more than some richie rich who does that all the time!
Quinn Reed very true. They appreciate way more. Richie rich usually don’t care
to much to read
Yayyy you are the best. I would do the same .good vibes everyday
I VERY rarely upgrade people who book from discount sites. Just because there's so many issues with those sites, I try to discourage people from using them. So I upgrade people who booked directly with us or on our site. Even if they aren't paying much, although yes, I do typically upgrade people who paid more first, or if they're a member of our rewards program. Although honestly, if someone asks i NEVER upgrade, unless they offer to pay for it. I hate people who want freebies. Upgrades are a gift, not something you're entitled to. If you want the bigger room, pay for it. If you go to a restaurant and order a 4 oz steak, you aren't going to expect to be "upgraded" to an 8oz
Katie so you don’t like getting free things once in awhile?? I once walked into dunken donuts to get one donuts which they didn’t have and they gave me (I WAS NOT EXPECTING IT)5 dozen donuts and two boxes of donut holes for free I was so happy and shared it with everyone around. (Co-workers, soccer team, family, friends, and neighbors) sometimes it can make someone’s day to upgrade without them having to pay more.
The rat idea was kinda smart but the person who threw the receipt in the trash can in the room is not smart
Well they would pay for the rat at smart then take care of it for the rest of its life JUST BY THE ROOM
and definitely not PetSmart
That one guy lowkey looked like a Jonas brother.
LinkinParkgirl1234 I was thinking the same thing! Kevin, is that you? Lmao
lmao I was thinking I found my own Kevin Jonas hahaha he was always my favorite ;)
Either that, or a weird offspring of Seth MacFarlane
LinkinParkgirl1234 Your username! 💙
You are cute Johnathan.
Wow whoever the girl is, I love her voice!
TATIANA ikr, she’s so pretty too
TATIANA thank you hahaha
MemorableJ You're so beautiful. I'm currently on holiday in Chicago and I regret picking up the remote whilst eating😭😭
Jennism Hahahaha I’m sure you’ll just become healthier and thank you !
It’s Mila Kunis !!!
“you can’t really spray a remote down” yeah you can
It's called wipes, not spray! I was a bit angry when he said that, lol
You can bet your damn ass NOW they're cleaning more thoroughly..... At least I would hope so.
"do we say anything? that all depends, man. are they sharing?"
what a g
I like these employees reveal secret series. Keep them coming buzzfeed!
You have over 350 likes
kakuella I need subs
lol actually it's now 1.8 thousand likes
2,000 now
Actually it’s 2.2k likes now
3:54 I was minding my own business and then I took a sip of my drink and he said that and I started laughing it was great 😂😂
Hmmmm mommy it smells like camel
Tara Grace you made me thirsty for a drink
The guy in the grey coat is cute
Tara Grace hmmmmmm mommy it smells like camel
mUmMy It SmElLs LiKe CaMeL
Working in hotels, I’ve never seen as many grown adults throw tantrums in my life. I’ve worked at very nice hotels too.
The best hotels attract the biggest bitches... In our hotel we had David Schwimmer with Seth Green staying once and when there were other guests asking for a picture, David would literally scream ''dont you even dare take any pictures of us!''
@@dacksie100 I can’t imagine anyone wanting to take a pic of David
Guy in the suit be looking like Kevin Jonas 😂
yesssss thought that too
I used to work for a hotel company on the reservation side of things, if you have a loyalty account and you’re rude to anyone it gets noted and we can see all of it, from complaints from the hotel, to comments made that were offhand and crass. Hotel staff know everything, as do the reservations team. Respect your reservationists as well as your hotel staff and they’ll extend the same courtesy to you.
Bree Von Bash this is so true. And if you have scammed before too.
It works the other way too! My mom used to plan large trips for her company and used some of their loyalty points for personal vacations (with permission). We got treated like freaking royalty at some hotels because my mom's employees were great guests and the company budgeted to tip the hotel staff like crazy.
Bree Von Bash lol.
Yas
Yes, just be nice toward workers 👍
Now I don’t feel weird anymore for using Lysol wipes on the remote and door handles
NEVER FEEL WEIRD!!! People have the nerve to look at me weird for wiping stuff down before me and/or my toddler touch it but if they only knew....
I bring cleaning supplies like I work there and will clean the room before I relax 🙈🤣 Who wouldn’t bring lysol wipes
Nancy Canto me too, I used to work Molly Maid back in the day
Nancy Canto I’ve done that too!! Omg I’m not alone lol!!!
Lysol doesn't kill everything (and more is becoming resistant to it all the time) and your going to give your kids allergies if your don't let them get exposed to mild pathogens. Also lysol isn't good for you itself. The wipes aren't too bad (They hit what you are trying to hit and nothing else) and in some situation they are great, but that spray crap is inaccurate garbage that is going to get on your cloths skin, eyes and lungs and will most likely miss a lot of the surface you are trying to clean unless you uses an excessive amount like they do in the commercials.
“If they’re smoking weed we know they aren’t gonna be causing trouble” wish everyone was that smart
I know a girl who always puts the complementary shower cap around the remote control to protect her hands from germs whenever she stays at a hotel. Not a bad idea actually... 🦠
Brilliant!
Or just wipe it with a disinfecting wipe
@@sal_strazzullo that can damage it tho
@@fhhjgfdhgtd4228 I doubt it because at the hotel where I work the housekeepers are supposed to wipe it with a Lysol wipe (but btw most of the times it's not done)
@@sal_strazzullo the hotel i worked at too. I always wiped down the remotes since people tend to use them a lot.
Y'all should do secrets from housekeepers. Being an ex housekeeper for a hotel we got some nasty stuff
Say-D these weren’t even secrets
The sheet-shitters are the worst. 😂
Housekeepers are the best, befriended one and her daughter oversea once, they surprised me with a gift at the end of my stay, which was very nice, but I felt kinda bad 'cause the salary was very low in Turkey! Weird how you meet ppl for 2.3 weeks and at the end everyone is crying their eyes out when one has to go :) oh well...
Say-D ikr
Please do tell
I agree with the tv remotes. however, the bathtubs are the grossest thing in the hotel room. No one has time to clean a whole room in 10 minutes and also make sure the bathtub is 100% clean
I think that depends on the hotel. I worked as a housekeeper for the summer and we had to scrub de bathtubs until our arms fell off, our manager would check them everytime and if she didn't think they were clean enough she would make us wash them one more time. Also, we cleaned the tv remotes with a damp cloth sprayed with antidust spray. But again, that's the case for the hotel i worked at.
andreea nuconteaza ^same.
andreea nuconteaza please share the name and location of the hotel. That place deserve more clients.
Who said they did it in 10 minutes?
Tosca Esmé that's why I take showers at hotels with my flip flops on lol
The dude in the gray suit is sooo handsome
Zoee Burgoin thank you I appreciate the compliment :)
@@johnathantrombino9132 do u have instagram account u are so hot
@@SR-xk5ih I mean to each there own 😂
He looks sort of like Kevin Jonas
Thought I was the only one
I can tell who the manager is. As someone who works in a hotel, this is so accurate. Good to know it’s the same no matter which hotel you work in 😆
I used to work hotel.. I think I can tell...but I'm unsure lol it's between 2 ppl hahah
My dad used to be the Night Manager for the Hampton hotel in our town. He managed to meet Avril Levine (she had just released skater boi) and saw Ice Cube stumble into the lobby all beat up and bloodied. After having that job for five years, he understood why Mr. Mosby was always in a pissy mood.
+Onyx Fire hi! i respect you as a human being
hejmeli who pissed in your cereal today?
So what I’m getting from this is that Avril Lavigne beat up ice cube
No, these were two separate incidents. My apologies for not articulating the separation.
Ice cube? Beat up n bloody? I think not!
When did Kevin Jonas start working in the hotel industry?
he looks more like a grown up Frankie Jonas with a beard lol
“MoMmY iT sMeLLs LiKe CaMeL”
I have just died 😂
Damn haha I scrolled past this at the exact moment he said it
@@hannahwoods573 oh my god I was about to same thing it happened to
Andy Samberg from a different dimension
1:58 lol
Varunprasad Athi a
I thought the same thing lol
Not even funny
@@laralara6607 Yet she laughed💀
The guy in the fancy suit is hilarious
maegan james thank you for your kind words!
Johnathan Trombino You're welcome!
true he made my day😂
That celebrity part of being offended when you ask their name... I can relate! Hahaha
The lady’s voice so relaxing😭
“she would do things to me...” Ummm... Wut?
Probabbly finger each other and cuddle, then some feet fetish n stuff
@@rihardsluu lmfao
@@siunmadness5009 itd be a nice time for both of them
Rikardos Gaming More like a nice time for you with how much you’re thinking about it :I
Evanz111 UwU naughty me hehe
Movie theater employees should be next
I've worked at a theater for 8 years, I don't think y'all are ready for any secrets we have. 😂
spill the teaaa
ColdThund3r oh please I'm dying to know the secrets now. Please do tell.
Jahnavi Sodha ok, ok, I'll give you one but you'll regret asking... My company reuses hot dogs that have been cooked and haven't been sold for the next day.
ColdThund3r phew! I only get coke at theatres.. and if you don't mind me asking, why do you people always bother offering service right at the time when couples are making out? It's so embarrassing right? Like we know that you know that we would be making out, but you don't even try hiding that fact. You people have a smirk on your face that says everything! 😅😅
3:54 OML I FREAKIN DIED
“Mmm mommy it smells like CAMEL”
Is none gonna talk about what the girl said about the celebrity that would “do this to her if she did it”?!
happens all the time. Trust me. Everyone that has ever worked with guests in hotels (doesn´t matter if a waiter or receptionist or a bartender or a housekeeper) has had this thing at least once in their career. Had the same about a man in one room who said the AC wouldn´t work. Had to go up to the room and he was just wearing a towel which also was way to short(must have been a hand towel) and he asked me if I could fix it and stay a bit to check if it is really working. This happend while I was a trainee in my apprenticeship. You´ll get used to it and you´ll learn how to react. Trust me.
This just makes me never want to go to a hotel ever again
TheSammyShow I never been in a hotel and honestly i wouldn't want to right now
I lost it after the porn shoot thing was discussed. I pray that I never end up in a room where that has happened.
You probably shouldn't then
I personally carry a bottle filled with rubbing alcohol (with a few drops of lavender oil) every where I go and I spray pretty much everything I touch.... If you think hotels are gross, then you don't want to know whats on shopping carts....
Good please don’t 😂
Why replace items in the mini bar when you can just consume the item that you’re going to use to replace?
Joshua so you can consume them whenever you want and just replace them later 🤙
Joshua that's what I thought 😂
Joshua I’m guessing to not have to pay for an overpriced chocolate bar or drink just because it was late your you didn’t feel like walking to the store 😂
Guys, you do know that hotels charge more for minibar items to make profit, right?
Because it's more expensive in hotels
When we go to hotels I always give the people a big tip for dealing with my parents lol.
LOL! I sanitize the remote when I travel and do a wipe down of the room.
I’m at a hotel right now and was lying on those accent blanket things until the dirty things fact. Then I just slowly slid it to the floor...
Kat'z Meow yeah. they don’t wash them regularly
😂😂
the floor is even dirtier
E J especially if it's carpet
Kat'z Meow yeah the floor is even worse you know they don't deep clean the carpets unless they have to so other than that just a quick vacuum so plenty of bodily fluids all over...
One time my mum called the front desk to ask if they had a spare wardrobe. Not even kidding, and she didn’t have hidden intentions. She genuinely wanted more storage space bc it was a Mum and 3 girls in 1 room. Anyway they moved us to the penthouse
"I only care when you're putting a 20 in my hands" 😂😂
Love that guy
"Mmm, mommy it smells like Camel!"
The guy in the plaid is literally the best asset in this video 😂😂
izabella west that’s Phil he rocks
I've stayed at a suite hotel, it was spotless! I accidentally flung the lid to the coffee carafe behind the refrigerator ( this suite had a full kitchen) we moved the refrigerator to get it and under it was spotless!! I was very impressed! I used to be a janitor and cleaned professionally for 12 yrs. I get excited over spotless hotel rooms or suites.
I thought this was going in a diff direction lol...
Wow the dude in the plaid killed all my dreams for upgrading a room 😂
Give a good tip to the Receptionists. Always works. 😊
The overall lesson from these videos is to be nice to the workers.
Another hotel secret..if u have to cancel ur reservation in the last 24 hours then u have to pay a penalty, so to avoid that change ur reservation date to the next week and call after 2 days to cancel it without penalty
would there be a fee to change the reservation date?
Eh, that doesn’t apply to every hotel/motel/resort.
That’s only if you book a flexible booking!
That really doesn't always work. I highly recommend not trying this unless you booked flexible dates. Also if you're booking during a very, very, busy time for the hotel the cancelation policy changes. For example when it was graduation time and you had to cancel The reservation you only had 45 days prior to the event. Once it hit that 45 day mark or less than 45 days you would be charged one night for cancelation. And that cost would be an average of $400
The guy with the suit is so cool
thatss.Myia_ thank you haha, never been called cool before.
Johnathan Trombino ur so hot too
Cyclops ummm thank you? Haha
Johnathan Trombino notice me bcs ure so cool im crying
Johnathan Trombino yes you are super hot. Can we have your Instagram or Facebook please
When there's an oder or cigarettes or weed in the room we charge them durning and after the fact. Some people think they are being sneeky and then find their cards charged a fee for it.
We had a guest who requested no cleaning for the few days they were there, they just took clean sheets and changed it out themselves... they were frequent guests on contract with the railroad... when they checked out last month, housekeeping discovered they had not only smoked in the room, but tampered with the smoke alarm as well. Their company was called, they were charged a huge fee, and banned from staying with us ever again.
I am a houseman and I don't snitch on smokers, however I find rude they smoke weed and don't leave a piece of it for us 😐
"The only anniversary i care about is the one you are handing me a $20." Woohoo!!! Right on target man.
"Be nice and treat everybody well" gotcha👌
that guy’s lisp was HELLA cute
jackson flower YEEESSS
IKRR
Ritika Mendes no? Tf💀
Which one?
Ritika Mendes WTH noooo
I’ve worked as a housekeeper, laundry, breakfast attendant, dinner attendant, and now I work at a front desk. I will say that all of these statements are 100% relatable 😂
I work for a hotel software company (I support the software used to run the hotel). It's amazing what staff and guests will try to do to work the system.
At a hotel I worked at I kept getting complaints about certain guests. I went up to their room to ask them to be quiet because of all the complaints. I also needed o make sure they weren't destroying the room. A guy answered the door, holding the cabinet door in his hand....he assured me nothing was wrong and they'll be quiet. Long story short the next am I had to call the police to remove them out of their room. They left a lot of booze, weed, coke, and a cat.
(Don't worry I found the cat a good home)
How the cat’s doing?
So grey suit can like....get it
Red Truth Lmao
Totally
ikr
Oh, Bella
Baby boy is hella fine tho 😍😍😍😍
“MOMMY I SMELL CAMEL”
🤣
I’m a house keeper and I always clean the remotes.. y’all are gross
That's exactly what I was thinking. I'm a housekeeper, so its common sense to wipe down the remote when we have a checkout. I even wipe down the remote controls at home.
I'm a houseman and some of the housekeepers told me nobody ever cleans them :O
@@sal_strazzullo oh god that’s just being lazy.
How about the bed sheets? HmMmM? It has different kinds of body fluids in it. So disgustang
Since covid 19 now they wrap them in plastic and spray the plastic with cleaner
I remember when Jay Z checked in my hotel back in December for his 4:44 concert, and he went under the name Jermaine Zion😂
oo honey dont expose him...
Shady
TeEra Richards 4:44?
Not calling you a liar but wouldn't Jay Z have a manager booking his hotels for him? I know famous people use fake names or their managers names to book hotels.
Nah he use his kids names
You should have added "what is the worst they had ever to clean up" makes for good stories. *grins*
moonygarou I'm pretty sure these were front desk people and not housekeepers, so they probably don't clean.
Punky Pie I work front desk at a hotel, and one of my jobs is to actually help housekeeping clean rooms when needed.
It really depends on the type of hotel/motel. I’ve worked at four hotels and only two required me to run things to rooms and fold laundry, etc.
I am just saying, the sink full of puke will be forever ingrained in my memories.
I've puked on a hotel carpet I felt so bad!
That lisp! Jeez I can’t anymore 😂😂😂😂😂😂💕
Always leave the tip in the room when you leave, the housekeepers get the money for keeping the rooms clean
I legit couldn’t stop laughing. I work at a hotel and these were all spot on!! Honestly, the best way to get free upgrades and get the room you want is just being nice to us. If you come at us demanding upgrades and thinking you own the place, we won't really bend over backwards to honor your requests. And for the love of god, DON'T begin an argument because you don't want to pay for the incidentals, we can't check you in without one 😅
When's the best time and what is the best way to ask for it without sounding like a mooch? I legit want to try this the next time I go on a vacation. Lol :P
Jean Ko Din it honestly depends on the person. But from my experience, ask to see how busy they are that day and if they aren’t sold out, ask while checking in! Saves us all the trouble from moving you later on. But ALWAYS be nice to the front desk staff..you’ll most likely get whatever you want from us that way :)
I always tip the front desk for upgrades lol 😂 I know how customers can be difficult about their "special day" so I'm just like, here you need this $20-$40 for the stress for today. Lmaoo
The key with me is being funny and nice. I’ve given free upgrades only because I found a guest hilarious. Also, it’s harder, but you have more chances of getting it if you’re coming mid week on a not so busy period
You are spot on. I work at a hotel doing front desk. If a guest comes in rude i will be polite but i wont bend over backwards with all of their requests. Theres nothing worse the being treated like your nothing when you are just trying to do your job and make someones vacation enjoyable
0:42 this guy is so sweet and cute🙂
Thank you lol
Johnathan Trombino awww you’re lovely!
“MmMmM MoMmY It SmElLs Like CaMEl” --- i died laughing
Please do more of these!!!!
MMM MOMMY IT SMELLS LIKE CAMEL
Kaustabh Ganguly *camel
Sarah Maher 😂😂😂😂
LOL!!!!!!!
Ok guy who said "are you sharing" I'd smoke with and tip
Sherita Nipper Totes
I love the simultaneous head nod and and verbal discomformation.
"They're just gonna be sitting around, watching movies, and raiding the minibar. That's the kind of clientele we want..."😂
LOL I was always paranoid about being fined or something for the weed smell. Thanks for reassuring me.😂
You can still be fined if the hotel can’t use the room for the next few days because of the smell. I think he meant more like we don’t care that’s it’s illegal, but if the room smells, of course there’s a problem.
The guys lisp is sooo adorable!
No it’s irritating
i didn’t even notice it lol
i do agree
I wanna slap him make him talk right
Hotel night manager for 4 years
pro-tip: Don't use Expeida, Bookings, Priceline etc to get a better rate. A little secret for you: We set the rates with Expedia, priceline, etc. So unless you just REALLY want to do it all on one website, you're better off doing it on the hotel's website (or better yet, call their reservation line and talk to someone who works there. Trust me, it makes things go a lot smoother)
not all revenue managers allow their staff to match rate that customer has found online unfortunately ( and i have worked for 6 years in reception myself) often customer is ending up with having reservation for wrong date as for example expedia comes up as cheaper but also it has changed date to get you cheapest deal where customer thinks its the same date as you wanted - to make things worse, majority of these deals are non-refundable
I recently booked a room because I couldn't find the Hotel's website. Also, I'm not about to call to set reserve a room lol.
But i use these because I'm from a whole another continent. The bill to get through alone would be more!
Exactly. Not only that but the room type you think you booked on Expedia, Priceline, etc isn't always what they reserve. Recently I had a guest book through Expedia. They booked a wheelchair accessible room with 2 beds. They specified it on their reservation (on Expedia's website) mulitple times they have a wheelchair bound guest and needed first floor or near an elevator etc. Well. What did Expedia reserve? A standard single king. Right and there were also 3 adults and a child. When I called expedia to tell them they needed to place the guest elsewhere because we didn't have an available wheelchair accessible room to accommodate any changes, they said they were aware the guest requested that room but wanted our hotel, they thought the guest wouldn't mind a standard room.
May god bless you
Wow. I'm not usually a Buzzfeed person, but I do appreciate this. Thank you.
My dad has worked at a hotel for so many years. So I been knew these tricks and stuff, plus the discounts we get for and at hotels bc my dad is an employee for a hotel under the same owners is great
“No, we’re not smoking.” WHOOSH!
Too damn funny and too often.
Why was everyone in this video so cute?? Buzzfeed, if your interviewees are single hmu 😂😂😂
SarahKellyKansas thank you for the compliment haha
Johnathan Trombino Absolutely 😊
I loved this video... I worked at the Marriott for 14 year's from agent to manager (hurricanes too) I've seen it all. I could have added SO much more to this list lol
Loved this!
I work at Sky Zone, its a trampoline park, I think you guys should make a video like this using Trampoline park employees. I guarantee you'd be surprised at the things we could tell you.
Giuliano Di Lallo yesss
tell us
I just went to a sky zone, so now I want to know!!
I would never go to one of those, I can tell they're a health hazard a mile away. So many bare feet and sweat...-gag-
I’m a lead at a partner Trampoline Park and I 100% agree this should be the next video
I paid $500 per night to stay at the Four Seasons in Maui and you know I took advantage of everything to make every last penny count. Took extra extra long showers and baths, took advantage of the complimentary drinks inside the room and in the lobby, made sure to take the bars of soap, shampoo and conditioners with me when I left, took rolls of toilet papers and Kleenex boxes, took pens and notepads... Etc..
Ross Gellar?
xogemaxo LMAOOOOO
xogemaxo 😂
bittermelonleaf LOL toilet paper rolls LOLOL
Haha Maui is a beautiful island
Love these videos
The easiest upgrade I got was when I gave myself a day trip and booked a nice hotel for my birthday :) Got an upgrade on check in and a nice little cake 💓
1:58 - 2:01 😂😂 *mood for the rest of my life*
Why is that baby shark song stuck in my head
Liz Z ikr
As soon as u said it it's stuck In my head.
Is the baby shark song something y'all sang in school? Because I säng the Swedish version in pre school all the time!
Noooooo
Liz Z baby shark dodododododododododododododododododododododooddoododododododododododododooddodood
A couple years ago, we were staying the night in a hotel (in a different state) because we were all too tired to drive home. We had to book the room once we got there because we hadn’t planned ahead. Now this room, only had two beds. There are 4 other people in my family. My parents slept in one bed, my sister and brother slept in the other, I slept on a couple of blankets on the floor. Not only did it not have enough beds, but it was one of the few rooms that you could smoke in(Pretty sure we got the last available room so there was no option to switch rooms). My siblings and I were still kinda young then (not sure how old exactly) probably around 7-12 ish.
This was the night we learned my sister had an allergy to tobacco smoke. It’s not bad enough that her throat closed up, but we were all coughing all night, not being able to sleep, stuff like that.
My sister’ allergy has gotten worse over the years, and now whenever I walk past someone smoking I hold my breath until I pass them
4:04 lmfaooo yup he’s a pothead 🤣