hey, thank you for this, i thought i was resetting it right but after i watch this its actually incorrect. it works now. also if your tag still signed into other device, delete them first
If you've went through all the steps in the video and even a hard reset doesn't work, it may be physically broken unfortunately, you have to send it in under warranty or return it if possible.
I don't know if you can help me. I need to remove ownership from my smart tag. Lol it's not stolen! I had to restore my phone and didn't know I had to delete the tag before restoring my phone. Now the tag is dead. Any thoughts?
As long as you logged into the same Samsung account as the one it was originally registered with, you can open Smart Things, edit button beside the tag, and select remove. You can then probably reset the tag and re-pair with it.
Hey guys, I definitely can't guarantee any of these will work for you but hopefully puts you on a right track. This is a good compilation of things I tried through trial and error that got mine working. The hard reset I think is the most powerful thing you can do as it returns your SmartTag to essentially a brand new state. Please comment below if this helps you in any way, or if you have more tips you can share! Cheers
Excellent information, thank you for sharing. Suggestion, mount the camera. Then you can use both hands and viewers do not have to watch a bounce video. As the video bounces it is difficult focusing on what you are doing.
hey, thank you for this, i thought i was resetting it right but after i watch this its actually incorrect. it works now. also if your tag still signed into other device, delete them first
Great! Glad to hear & thanks for sharing that 😊
I tried it, and it worked, THANK YOU
That's awesome! 😀
I worked for me thanks
If cleaning, bending and attempt at hard reset dont work as there is no sound, then only warranty?
If you've went through all the steps in the video and even a hard reset doesn't work, it may be physically broken unfortunately, you have to send it in under warranty or return it if possible.
I don't know if you can help me. I need to remove ownership from my smart tag. Lol it's not stolen! I had to restore my phone and didn't know I had to delete the tag before restoring my phone. Now the tag is dead. Any thoughts?
As long as you logged into the same Samsung account as the one it was originally registered with, you can open Smart Things, edit button beside the tag, and select remove. You can then probably reset the tag and re-pair with it.
I returned the tag what I had for a new one. And I'm not have that battery issue anymore. So I definitely had a bad device.
At least we tried! Thanks for the update! Glad you have something working now properly
Hey guys, I definitely can't guarantee any of these will work for you but hopefully puts you on a right track. This is a good compilation of things I tried through trial and error that got mine working. The hard reset I think is the most powerful thing you can do as it returns your SmartTag to essentially a brand new state. Please comment below if this helps you in any way, or if you have more tips you can share! Cheers
Excellent information, thank you for sharing. Suggestion, mount the camera. Then you can use both hands and viewers do not have to watch a bounce video. As the video bounces it is difficult focusing on what you are doing.
Thanks for watching! I'll keep that in mind :)
I had 3 pieces unfortunately all dead
Oh my. What happened? Did you try the hard factory reset yet?
Mine is completely dead for no reason at all, it does nothing