Prison Voicemail: How It Works

Prison Voicemail is an award-winning service helping families to maintain stronger ties with a loved-one in prison.
The service, which launched in 2015, is used across England, Wales, Scotland, and in Australia.
Prison Voicemail enables approved family members to leave voicemails for a prisoner, which the prisoner accesses by calling their unique voicemail phone number from any phone within the prison. Once they’ve heard the waiting voicemails, they can leave a reply. The family member is alerted and can either join the call via the Prison Voicemail app, or listen to the reply later.
This solves timing issues in situations where family members work shifts or children are at school, and has conveyed moments including a child’s music recital, antenatal scans, births, countless bedtime stories from fathers and mothers, and other moments which help the prisoner to stay connected with everyday life on the outside.
Find out more at prisonvoicemail.com

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