Bose Wireless Headphones - Can't Connect Bluetooth® Device

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If you’re having trouble connecting your Bose wireless headphones to a Bluetooth® device, like a smartphone, tablet or laptop computer, here are some common solutions for you to try.
For additional support, visit www.bose.com/en_us/support.html
Contents of this video
0:00 - Intro
0:09 - How to get your headphones ready to connect
0:55 - How to select your headphones on the device
1:22 - Clear your headphones from the device memory
1:43 - Clear the device memory of your headphones
2:13 - Reboot the device
2:23 - Update your headphones
2:42 - Get additional help