We Got DENIED from Boarding our Flight in Kathmandu, Nepal 🇳🇵 | Our Worst Day Ever
ฝัง
- เผยแพร่เมื่อ 7 ก.ย. 2024
- As we were completing the check-in for our flight from Kathmandu to Ho Chi Minh, Vietnam, we got denied from boarding. This is our worst day ever!
Today it was a very frustrating day, as things didn't go as planned. It is even more annoying that airlines always get away with their little tricks, and yes, the fact that the airline employee behind the counter mentioned that this has happened many times and nothing has changed, has a lot to say.
Thank you so much for watching. If you liked this video please don't forget to like and subscribe, and for more travel adventures check our social media:
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Will never be flying with @vistara Based on our first experience, we wouldn't recommend this company; poor customer service in person and via email, and of course, no refund.
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#kathmandu #nepalvlog #nepal
I understand it could be frustrating... but as travelers, you should have researched and read about such circumstances, it's not the staff's fault because there are rules to be followed. Have you been allowed to board, you would have encountered problems in India (your transit) and the airline staff in Nepal would have faced issues for allowing you to board...
This is a learning experience that may hurt now but it's a learned lesson. Good luck and stay safe on your future travels.
Yes, it’s frustrating for sure and we did do a lot of research but in this case the regulations were not clear and it does happen in certain countries where it’s a bit more bureaucratic! But we appreciate the different opinions from people on this video, and ultimately our purpose of posting this video was to share our experience and for other people to be aware of the challenges we faced so that they can avoid the same problems in their travels 🤗 The bank was hurt for sure but we continue enjoying every moment of our journey and we hope you do too🫶
The problem is when Democratic India lacks a streamlined enquiry and processing for specific Indian visas. Posh Vistara airlines also should know better by giving clear advice to passengers transiting Democratic India!
I researched quite a little and found out that you guys need visa for India cause your checked in baggage was gonna be out at the baggage claim which means you guys would have to leave the transit terminal. In addition to that your luggage would not had been transferred to the flight to Vietnam so you would had to take your baggage and checked in again for the next flight. I would suggest not buying separate tickets if you guys are reading this and please read ticket like baggage not transferred or some other stuffs such as that. However, those staffs were rude to you guys and they usually are like that. Hope you guys will have a safe flight and stay in Vietnam🇻🇳🥰
How in the hell were the staff rude to them ?
Yes, true. They were super kind and giving them a life lesson they will remember forever. @@shaikhhar6911
@@shaikhhar6911 I am sorry I didn’t meant rude but rather not a kind that can have a good communication with the passengers who are frustrated by the fact that they can’t board the plane. They kind of a confused them by saying they need a visa or they need another ticket,etc. making them unsure of what’s going on and what the solution is to get a flight to Vietnam🇻🇳.
@@KR-mu9xd The passengers were filming and a bit on a aggressive mode which I think caused the staff to go defensive rather than creatively suggesting alternate options.
Thank you so much for your comment and advice! There was a lack of support from the airline from our perspective, having purchased a ticket with their airline and them having more experience it would have been easier for them to support us with alternatives. We understand the different opinions from people on this video, and of course it was very long footage so you can’t see the whole interaction that led to the heated up moments. However our purpose of posting this video was to share our experience and for other people to be aware of the challenges we faced so that they can avoid the same problems in their travels 🤗 Thank you for watching and sharing your thoughts 😁
8:25 you didn't meet Nepali People, They were Staff from Air India. Which is the worst airline in India.
Never transit through India.
The airport staff is held accountable for any mishaps.
So they just say..."Not my problem....figure it out yourself....I'm not risking my job and prison sentence for any mishaps".....
That is our take from this incident, and funnily enough, we have come across other people who have experienced the same situation
To be honest guys, you got yourselves into this by not reading visa guidelines for the transit through india. The check-in agents were competent and patient here. Imagine doing this in Heathrow or New York JKF - you’d land in an interrogation room with border agents for trying to cause trouble after a minute or two of discussion 🤣
Understandable, but during our travels we have met many other people who have experienced the same situation. This is a good way for airlines to keep the money without making life easier for customers.
We Nepalese Love you guyz..🇳🇵🇳🇵🇳🇵🇳🇵 see you soon 😊😊😊
Thank you so much, we love Nepalese too❤️❤️🫶 See you soon🤩
I understand your frustration and they could have been more helpful at check in desk. But with all due respect, it is our own responsibility to make sure we have the correct visa whether it’s a transit visa or a holiday one. And India is one of those places where you would need to obtain one. They are very strict with foreign passports. The airline doesn’t necessarily need to inform the passengers about the visas. And just for a heads up to anyone travelling anywhere that are transiting through the UK with a foreign passport you will need to obtain a visa for the UK unless your passport doesn’t require one. In the UK we have a very similar rules and I have heard of many passengers denied boarding because of that.
It was our mistake indeed, our research led us to this situation. But airlines knowing about the documentation needed would make passenger's life easier, rather than customers doing research from 0. Also, this heated conversation occurred 1 hour/ 2 hours before the flight, and we have not received a refund as apparently "we didn't notify them before the flight" even though they denied us boarding. Situations like this helps us be better prepared in the future
@@carmaadventures sorry to hear that. Fingers crossed you will get something back from the airline. Keep writing to their customer service team with all the necessary evidence. And I agree, it would make life much easier if the airline could inform passengers in advance of the necessary documents required and help with an extra added stress of travelling
The problem is when Democratic India lacks a streamlined enquiry and processing for specific Indian visas. Posh Vistara airlines also should know better by giving clear advice to passengers transiting Democratic India!
I worked at the airport before. Aviation rules are very strict, if you need a visa you need a visa and there is nothing that check-in staff can do about this.
Thank you for sharing! That makes sense, our frustration was the whole situation and then the lack of support with alternative solutions 😅
Don’t buy any Indian airlines ticket they’re very lie I have very bad experience specially air India😑
But the rude lady speaking to them is nepali girl isn't it? It's never about the airlines, its about the rude nepali airport staff
Haha indian
@@nallaguntlavamshi7098 nah thats prolly an indian cause the accent is indian cause in think most of the airlines have their own people at their counter and i have seen that in tia
@@KushalMahat99 heck no, They hire local people to work for the airline, who would leave their country to work at a desk in other country airport. She is definitely a Nepali working for that airline👦. Stop defending when she did wrong
@@nallaguntlavamshi7098 No indian airlines have indian nationals in ground handling in Nepal Tribhuvan international airport.
It is obvious if you buy tickets from 2 different airlines and transit via 3rd country, you would need visa for sure. I think you tried to save couple of pounds by buying tickets from different airlines in a third party site.
We’ve never had this issue before but now we know for future and anyone who watches this video will too! Thanks for watching and sharing your thoughts 🤗🤗
Have a safe flight✈️❤🙏 Hop to see you soon again in nepal🇳🇵
Thank you so much, we will return ❤️🫶🇳🇵
I think its the language barrier and explanation issue here esp. when the local staff has to explain somethng that was not meant to be or not in the regulations... The forigners try everything that they can relate to from the countries they have visited and by default they try to base their reson here like why isnt it working here, then the local staff just panickingly trying to give the rules and regulations monologue and that creates a vibe like they are showing harsh attitude rather than helping
Thank you for sharing your opinion, we do appreciate it. From our perspective there was a lack of support from the airline. We understand the different opinions from people on this video, however our purpose of posting this video was to share our experience and for other people to be aware of the challenges we faced so that they can avoid the same problems in their travels 🤗 Thank you for watching anyway😁
How she is rude haha
Thats your fault guys dont try to blame others
I too have a Portugal passport living in india.. you do need a visa for india but i got NRE passport/
Thank you so much for sharing! 🤗
Thanks for visiting Nepal visit again and have awesome journey to vietnaam
thank you very much for having us 🫶
It's easy to blame others for your ignorance.
The problem is when Democratic India lacks a streamlined enquiry and processing for specific Indian visas. Posh Vistara airlines also should know better by giving clear advice to passengers transiting Democratic India!
Hope so see you soon
Informative video 🎉🎉
Thank you so much for watching and for showing your support in the comments ❤️🫶
Hey thank you for being in Nepal. But was it really worth it? I mean, for the adventure, fun and culture-I definitely think so. But from the career point of view? Leaving your corporate jobs and flying to do what you love is a dream of many like us. Was it really worth it?
Looking at it from the point of view of living a life we want and following our dreams, yes. As a potential future job it is difficult to say. We only live once and following our dreams is what makes us alive, so regardless if it works out or not, we are experiencing adventures that we never thought we would
You good person bro love from Nepal🇳🇵 ❣️
Thank you so much for watching and showing your supporters! Love from Vietnam, let us know what your thoughts are from our new videos❤️🫶 we appreciate so much🥹🤗
See You soon Guyz 🩵🩵🩵🫶 Safe Journey 🩵🤘🤟
Thank you so much🫶 Love the supportive and we hope you are enjoying our videos, we are now in Vietnam ❤️🤗
Shame on Nepalese government such a poor management.
😂
@@soniadewan9102 why are you laughing, Sonia 😊
Any 3rd world passenger who has transit in UK has to take transit visa in advance, same rule there for Brits having transit in India
you should do research before you buy the tickets as to your checked in baggage are automatically transferred to ur next flight or you have to recheck in because some countries require transit visa if you have to recheck in. I don’t think you can blame the staff for that. However I’m not saying the staffs at the Nepal Immigration are good. They even treat more worse to the Nepalese people arriving or leaving Nepal. It’s good you opted Malaysia to India because Indian Immigration staffs can be very troublesome….
Yeah, funnily enough during our travels we have met other people who have experienced the same situation
Airlines are only responsible for your tickets, all documentation are passengers headache. You made a mistake and next time you will do better. Next time do some research before you take a flight. Happy travels.
It's actually your fault to be honest 😅
There was a lack of support from the airline regardless. We understand the different opinions from people on this video, however our purpose of posting this video was to share our experience and for other people to be aware of the challenges we faced so that they can avoid the same problems in their travels 🤗 Thank you for watching anyway😁
always love you guys✅
Thank you so much for your support ❤️ Lots of love from us all the way in Vietnam 🫶 Hope you keep supporting our journey
have a safe flight
thank you very much 🫶
airport staffs are too much rude ever and ever experienced
Airport of nepal they have may problem i sweare because of i am from nepal
this is not an airport problem dude... kura bujhera matrai lekh
There was a lack of support from the airline and by no means reflects on Nepalese people. We love Nepal and this negative experience does not change that. We understand the different opinions from people on this video, however our purpose of posting this video was to share our experience and for other people to be aware of the challenges we faced so that they can avoid the same problems in their travels 🤗 Thank you for watching anyway😁
Extremely sorry for the behaviour of that people in airport 😢. Hope you will love to visit again Nepal. We love you videos too much. ❤
Thank you so much for watching and for your support!! 🥹❤️Truly means the world to us🥰🥰 We will return to Nepal for sure (definitely not through Vistara though 🤣)
Sorry for feeling uncomfortable here in nepal.safe journey ❤🎉 and hope to get you once again in nepal🇳🇵🎉
Thank you so much for watching and we will absolutely be back in Nepal (for longer too)🤗🫶
Revolut bank for travellers
This thing happened to me aswell
It’s so frustrating!! But we learned from this and will make sure it doesn’t happen again😅 Did this happen to you flying to India or anywhere else?
Hi men very nice job bro
thank you very much 🫶
❤❤❤🎉🎉🎉
Because of them we neoalese are getting wrong impression 😢
No they are doing their job.
Ea veda Muji
It was our experience of unfriendliness but by no means does it reflect on Nepalese people!! We love Nepal and its people and can’t wait to return ❤️🇳🇵
Doesn’t reflect on Nepalese people but our experience was they were very unhelpful and because we are customers we were expecting support🤗
What a parbalam guyz Nepal airport…?
sorry we didn’t understand?
@@carmaadventures what parbalams Nepal airport
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# NEPAL AIRPORT BEHAVIOR IS WRONG, THEY SHOULD BE HELPFUL TO GUESTS ,BUT YOU GUYS ARE ALSO WRONG FOR NOT KNOWING THE VISA SYSTEM FOR COUNTRIES, ON POSITIVE SIDE, SAME NEPALI PEOPLE HELPED YOU, IT CAN HAPPEN IN ANY COUNTRIES ,SO DON'T TAKE IT TO YOUR HEART ,PLEASE DO VISIT NEPAL THE HEAVEN ON EARTH , AGAIN AND AGAIN , THANK YOU, PEACE
There was a lack of support from the airline and by no means reflects on Nepalese people. We love Nepal and this negative experience does not change that. We understand the different opinions from people on this video, however our purpose of posting this video was to share our experience and for other people to be aware of the challenges we faced so that they can avoid the same problems in their travels 🤗 Thank you so much for watching and sharing your thoughts!! We will return to Nepal (just not through Vistara airline🤣)
i'm from nepal and airport staffs in nepal are the worst. they suck.
Wow thank you so much for sharing!🤗 We felt that whilst we were panicking about what to do next there was only one guy that actually wanted to help us and he was in an office in another building so to get to him we had to go through a lot of other unpleasant staff
This is such a dumb video i came across. India is a totally different country than Nepal and they do have a different law for immigration no matter if its a for a second or a year. If you’re getting off from a plane to another country always check their visa requirements. You cant blame the airlines, its not their Job to check your visas.