REVIEW: 2019 HiSUN Sector E1 Electric UTV - 1 YEAR OF OWNERSHIP EXPERIENCE
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- เผยแพร่เมื่อ 20 ก.ค. 2024
- **Link to my original review: • 2019 HiSUN Sector E1 E...
I have had the HiSUN Sector E1 Electric UTV for over 1 year now. I am posting this review to share what I wish I had known in advance. I share details on what is good and bad about the product, what add-ons I have done (with the good and bad), and my experience with the dealership (excellent) and corporate (pretty darn bad). I hope this helps you in making an educated decision on this HiSUN UTV.
** Link to my original review: • 2019 HiSUN Sector E1 E...
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I bought a Polaris ranger EV because of this review and I am so happy I did. I have 80 hours of driving and not one problem. Thank you.
I would love to hear your critical feedback on it.
@@MikeMichalowiczPersonalPage Sure what would you like to know that others haven't covered on reviews?
Thanks, exactly the comment I was looking for, I'm thinking of buying a PR EV too.
you can buy 2.5 of these for the price of a polaris. that being said, these aren't near a durable as a polaris.
Great review. Thank you for taking the time to call out the issues and the lack of standing behind their product!
My pleasure. I'm kinda middle on the road on them. If they backed the product and had more service centers I would be 100% on board with them. But alas...
Great review. I was actually in that dealership today dropping off my ATV for service and Q&A’d them on this model (2022). I have 120 acres, just for fun, not a working farm and am seriously leaning towards one.
Nice review! It will be interesting to see which EV UTV companies survive. I remember when there were dozens of companies making snowmobiles.
Thank you so much for posting this information. You have saved us what looks like a lot of headache!
Thank you for posting your experience I'm looking to buy a HiSUN Sector ether the E1 and or the 750, before buying anything expensive I like to hit up TH-cam and find owners experience with the products, thanks for taking the time to post these.
I am happy it gave you some insights.
an unbiased review. very useful. Thanks!
Thank you for taking the time to share your experience. Since it has been almost 2 years since your review I was wondering what is the current status of the UTV. We have a 500 acre ranch and generally keep vehicles for 15-20 years. We are looking at replacing our 20 year old Jeep which has been a constant service headache for the last 10 years.
It’s my pleasure. I hope it gave you some insights. I use it minimally. Mostly just to plow our driveway (about 150 yards plus an apron). I take it out only on occasion during this past summer. With very limited use it has been fine. My fear is if I beat up on it and it had trouble, finding service would be hard. Sorry I can’t give more beyond that.
Excellent & honest review. Thanks Mike.
Thanks for taking this one off my list! Very helpful
My pleasure. Whatever you do get, post it. I am going to look to replace this puppy.
I agree with some of your commenters your review is solid. I’ve recently been looking into electric UTV’s and there’s not many, but there is Polaris and from what I’ve seen the dollar difference is isn’t worth the hassle of these off market brands.
I think you are right.
Great review indeed, thanks for taking the time to make it. Here in Australia the Polaris EV is $40k+ whereas the HiSun is less than half at around 18k, difficult to justify the 40k+ Would consider buying one without batteries and installing quality ones from the get-go.
Thanks for the review. The warranty issues are enough to talk me out of a purchase
I think that is a smart move.
Thanks for the review! I'm in the automotive industry and you shared enough to let me know to is definitely a product to stay away from!
It is my pleasure. I wish it could have been a better experience. I love the idea of the vehicle. Great in theory but not backed by the manufacturer. Some cheap shortcuts and the lack of concern from corporate to make it right is a disappointing. I think it is smart to pass on it. If I could do it all over again I would have gone with a Polaris electric.
I bought my Sector E1 for use on my 15 acre property. It's Chinese junk, but it serves the purpose of light utility use on a small ranch.
1. the suspension is horrible, adjusted it, still horrible.
2. the aforementioned suspension adjustment allows the front left tire to break the parking brake cable when turning hard left and hitting a bump. 2 new parking brake cables.
3. the plastic panels break on anything bigger than brush. had a small log come through the floorboard, side panel broke when something hit the plastic fender. just took the 2 rear fenders off so they won't catch anything.
4. dump bed does not tilt enough to drop everything out, have to use your hands.
5. the seat covering is hard and uncomfortable, also leaves you sitting crooked, had the seat redone.
6. disconnected that stupid reverse beeper.
7. If I don't charge it every evening the cord gets so hot it almost melts the insulation and sometimes trips the 20amp breaker.
other than that, it's electric, and has good torque, almost a 3rd the cost of a Ranger. get what you pay for.
Hi Mike, great review. Sounds to me like HiSun has discovered that a lot of dealers will submit phantom, bogus warranty claims so they have decided to clamp down.
Ah OK... that makes sense. I wish they would have shared that when I was talking with them. At the time they gave no reasoning for their approach.
@@MikeMichalowiczPersonalPage two years later and has service or part availability improved any?
@@coburninator I haven't needed any repair since, so I can't give any updates on service/availability at this point.
Thanks for sharing. That's a rough ownership experience.
yes. it has been.
@Mike Michalowicz may I make a couple of suggestions 1) when you get out of warranty get them at the same or better specs from an aftermarket MFG - chances are they might be better than the originals! I had the same situation with BMS Motorsports which is a rebrand of HiSun, now I have a die hard with less hassle than the China originals! 2) power both the winch and your LED lights with a seperate battery as when you lift and drop the plow if more snow than usual, you will draw on your battery quicker and will reduce the juice to return to your house on a cold day! Also if you find that you are snapping winch cables swap out the steel cable for a moose blue plow strap! Hope this helps!
@Ray - This tips are fantastic. I am making note. Thank you. One question in regards to the batteries: Do I need to swap out all 8 at once, or change them as they die?
@@MikeMichalowiczPersonalPage Based on my knowledge of basic electronics, Yes all 8 should be change at once because you want all 8 to be the same age for charging and discharging as you ride! This would even be true with a 2 battery system! If one of two is 2 years old the other is new! When they age the loose effectiveness!
@@MikeMichalowiczPersonalPage here’s another tip your Sector is the brother of the Massimo Buck which you can look up at scautosports.com then select Buck 60.
@@MikeMichalowiczPersonalPage this would be the Massimo rebranding of your sector. www.massimomotor.com/SIDE-X-SIDE/ELECTRIC
You are very forgiving.
Ha! #truth
Hi Mike - thanks for your review. I currently own a Polaris Ranger EV but have been curious about the Hisun Sector E1. Have you considered replacing the batteries with a lithium battery option? It seems like most of the problems I have read online have to do with the bad batteries (same as the Polaris). Do you think replacing with high quality lithium batteries would alleviate any of the issues you've encountered so far? Also - hows the machine running in year 4? How many km/hours?
Thanks
I have not replaced the batteries. Since the warranty replacement of them, they have worked 100%. But I love your idea. Now that it is our of warranty I would probably do what you suggest, should/when the batteries fail. My over all experience is that the Sector E1 is "meh". The power just isn't there to do a steep climb. The quality of the materials is meh... a big branch went through the floor on the passenger side and a key bolt (there are two) that is used to connect the plow broke. But, for the demands I have, it is fine. It is quiet (which I love), it is no regular maintenance (oil, spark plugs, etc). And it has been excellent at pulling out so deep rooted stumps (I was suprised how well it worked). The question, is would I buy it again knowing all this, and the answer is a qualified yes. I would if there was local dealer support and the way they addressed warranties didn't stink. But since neither is the case, I would not buy it.
Thank you.
hold down bar for battery would short the terminals , turns a little more ,be careful
Thanks for your review
Unfortunately I also have been experiencing the same warranty issues that you have... I purchased this unit. In October 23
Was in the shop for about 6 weeks waiting on parts... Hisun Corporate is NO HELP!
I would not recommend a Hisun to anyone!
Yup. If you are up for it, start calling corporate, every extension, daily and maybe just maybe you will get a response.
Awesome!. Thank you
Very helpful, we have had our sector E1 for about 6 months with no issues. Our property in upstate NY looks a lot like yours with hills, woods, rocks. Question- what are the symptoms to look for with a failing battery?
That's great. The indicator is that an error code would flash on the dash when climbing a hill (even only a small gradual climb). I don't recall the flashing code at the moment. But even with just one battery dead, it would die climbing a steep hill. I used a volt meter to test each battery and could easily identify the bad ones. HiSUN would not honor it (i provided all documentation and proof), without bringing it to a service center to do that same process and wait and wait (for 2 months) to get replacements. When the identical problem happened again, I was forced to repeat the process with the service center and it took another 6 weeks. Now that it is almost out of warranty, when the batteries fail again, I will likely replace all of the batteries.
I bought a sector e1 past Sept, about 9 months ago. dealer said doesn't come with a manual, was curious if yours included a manual?
Thank you for your great review. I think I’ll go ahead and let go of the extra cash for the Polaris
Thanks. I think that is a smart move. I met with a friend who is a firefighter, and they have concluded that Polaris is the "workhorse" of UTVs.
@@MikeMichalowiczPersonalPage There is also a very good review by a man who switched from Polaris over to Honda. I prefer the easy, but it is disappointing. I talked with the hisun dealer in new Braunfels Texas this morning. He said he had been there for two years and had not had one single electrical problem. Dealer chowder?
@@rcarter5109 Maybe HiSUN changed the battery source. My UTV is 2+ years old. I think the machine is good overall, it is the batteries that was the problem and the service has bad (the dealer as great.... the manufacturer was horrid)
Mike, you should be on commission from Polaris! lol
Thank you!!!
Thanks for the review! What were symptoms when your batteries failed? I'm having an issue right now where It goes about 15 - 25 feet, then I lose power. The screen still is lit up, but it won't engage the motor. If I turn it off and back on, it lets me drive another 20 ft before it dies again. Wondering if this is what happens when the batteries start to go bad
For me it would get an error code (I don't remember the code, but think it was 3 digits and the letter F) that would flash on the screen, when the UTV was under load. Even minor stuff, like going up a 3% grade. On steep grades it would just not have enough power and stop.
@@MikeMichalowiczPersonalPage Good to know. Appreciate the reply!
!
have already done that over and over again... I guess it worked
Seems like the problems have finally been fixed... only took 4 months
Has corporate customer service improved since? Are you aware of fixes or upgrades for the 2022 model? Many thanks!
Sorry, I have not update regarding corporate. I do know that the dealer I used dropped the line because of their experience.
How steep would you say that hill you went up was in degrees? Have you gone up anything steeper?
hey any chance you could do a video on what sort of maintenance you do to it... mine actually came without gear oil in the gear box under the engine.. I have squeaks and things always... I cant get to the drive shaft to grease it. Wondering what you do and how you maintain yours.
Good question... with a bad answer. I have had the dealer do the maintenance. Would you be willing to make a video showing the stuff that you do?
@@MikeMichalowiczPersonalPage I am going to start a channel soon. Right now I just grease the fittings and make sure to charge your batteries every time you go out... It is not good to let them draw all the way down... It will kill your batteries. For example I have a solar system. If I draw my batteries down every day I they will go bad in 1 year or less... If I keep them topped off they will last 10 years... Just a helpful hint... A lot of those grease fittings are a pain in the ass to get to... So I had to buy special 90 degree fittings and things of that nature...
@@alexandermarek9528 Thanks for the tip on topping off the batteries. I haven't been doing that!
@@MikeMichalowiczPersonalPage You mean to tell me that you didn't know that you had to keep your batteries fresh/topped off, what elementary school did you go to so I make sure Not to send my kids there!
@@gonzobongo6669 Busted. It was a New Jersey school... so there you have it.
Good info video
Here I am one year later..
The HiSun E1 has a few things going for it, like lower cost, especially for what it comes standard with. I could have easily spent another $5k+ for a tricked-out Polaris or other brand. The problem is reliability. I looked at many reviews, and saw many negative comments, but I decided to get one, since the US HDQ is based so close (75 miles) to me, plus I was assured from the dealer (who just started carrying HiSun) that service (if needed) would be no issue.
Well, there were issues. The first time it quit running, and the problem was electrical in nature, the cables going to the fuse block had apparently become loose, arced, and then melted. The second time was also electrical, but it’s still back at the dealer. I’ve only had the E1 for about 3-4 months, and between the two issues, it’s spent a total of 5 weeks (so far) back at the dealer. The dealer has had other E1s with the same problem.
Like many things these days, the HiSun E1 is made in Asia (Vietnam), and I’m fine with that, as long as the dealer support network is in place. One would think that’d be an easy case for mine, but 75 miles might as well be 750.
I haven’t decided whether to keep mine yet, but I’m considering having the dealer take it back under my state’s Lemon Law. I don’t want my E1 to strand me somewhere.
UPDATE 8.9/2022 Today marks it being 4 weeks my E1 has been back at the dealer with electrical problems. Do not appear to be getting communication and coordination between local dealer and HiSun HQ office in McKinney, a mere 75 miles away. Ugh..
Definitely should swap those for lithium. Even if you don't increase the rated capacity you'll see no drop off as they get low percentage and you'll probably double your range.
I'm curious to know if you still have it and could give an idea as to how it has held up over the last few years if you still have it? I'm looking to purchase a 2022 model that has not been used much at all. Your thoughts would be appreciated.
Still have it. The batteries after the 4 were replaced are consistent - no more problems. BUT…. My son backed into a tree at what I believe was a strong speed (between 5 and 10 Mph). I smashed the rear gate. The gate is nearly all plastic. The big issue though was that it went out of alignment. It felt like a broken tie rod. Pulling extremely to the left. Since I don’t have a service center near by (another reason to avoid) my auto-mechanic gave it a go. Sure enough with the alignment rack and a few other tweaks it is 95% solved. Drives well again.
@@MikeMichalowiczPersonalPage Thank you!
Last year, I showed up at what I thought was a HiSun dealer in McKinney TX, but it was actually the corporate office. They referred me to a local dealer, and when I schlepped down there (that sold multiple brands) they didn't have any HiSuns. I left multiple emails and messages looking for a real dealer, and never heard back. Having such a poor experience even trying to buy one, that left me with concerns about servive after the sale issues, and your video seems to confirm my decision not to have purchased one. Polaris has a new Ranger EV model coming out this fall, so I reckon I'll take a look at it.
Mark - I think your instincts were spot on. I look forward to getting a Ranger EV in the future. Dealer support is key.
How far have you jumped it?? Looks like it could probably jump pretty dang good!!
Make some videos of you jumping and just ripping it hard!
Thanks 😊
Probably not a good idea to jump due to the fact this thing weighs over 2000 pounds because they’re still using a lead acid batteries
Nice review, but I would suggest you try to learn a little low voltage electrical work. It will serve you well having an electric vehicle. Nice job.
Thank you for that. It is a great tip. I am going to replace the batteries at some point and it will be time to learn.
I have 2 hand it 2 u...U have a hell of a lot more patience with these corporate aholes than I ever will. I'd b tearing some new holes with that kinda BS!
We have had one for 3 yeas. and Ran it off in a water whole. has not worked right since. 2000/ just to get it started. and now it want stay started. and now i can not find a carbuetor.
This on is an EV. Not sure what water would do. Kill every battery?
Extend battery life. Plug in after each use.
I watched the whole video listening for whether the batteries are lead-acid, LiIon or LFP. Did i miss it, or did you not mention it at all? IMHO lead-acid is terrible for this application.
They are lithium.
Bottom Line is, Anyone owning a HISUN product should be Pretty Mechanically Inclined !!. I own 3, a 500, 550, and 1000 and they are pretty great machines. Maybe I'm used to owning Junk, But at 50 years old and 40 years of that I've been riding ATVs and UTVs, And anything else with a Motor and Mud Tires, And a Mechanic the Same length of time, I'd hope I know Junk from Quality..... Yes some minor things have happened, Worst being having to replace the Clutch on the '17 MSU 500. But we run them HARD and treat them just like we do the Kubota, CanAm and Polaris we own !!!. And they hold up to the beating !!. AND I've worked on the "Name Brand" stuff just as much as If not more than these Chinese Knockoff machines..... I also own a 2013 Oreion Sand Reeper with 8000 HARD AZZ MILES on it, And it's also a Chinese machine !!!! And as of last weekend, I just started having some MINOR Issues !! But it still runs and drives !!!!. Knowing how to work on them makes owning them great !!!. All mine are Gas machines. A EV would die everyday because of how much we "USE' our UTVs !!. Golf Carts don't even last a couple years !!. If you can work on them, Your CRAZY not to buy these over the"Name Brand" machines !! All my saved money pays for our trips across the Country to ride/trail with our Jeeps and these machines !!.
I think you make a GREAT point. The quality (as in ruggedness) of the HiSUN is excellent. If you can fix yourself, you are set.
I have a sector 1000 and it's a beast. I don't Thrash it too much but I also don't turn back if it gets rough. I would recommend one
Alrighty then. No thanks. Polaris it is. I just wish Kubota made an electric.
perfekt
hey i just got 10 hours on my 500. i am going to put a fuel filter on it. which brand would be the best?
Thank you for doing this video. Clearly this is not for a lot of land and heavy workloads. I will not be buying one of these.
Yeah... I think you are right. I would pass on it If I could do it all over again. It has such potential, but the lack of corporate backing of the product, it just isn't a prudent choice.
If you ever do need to replace the batteries out of warranty I'd go with Odyssey if you're sticking with sealed lead acid. You could upgrade to lithium which would be even better, more than double your run time, lighter weight, last longer, and you don't have to keep them topped off all the time. I ran Odysseys in my 6 wheeler for 10 years and they were still good but I wanted to upgrade to lithium so I did last year.
Thanks for the tips!!!
@willisarron22 Nice, which LTO batteries did you use? I got a set of used Toshiba Scib 24V LTO batteries that I'm going to use in some lawn tractors. I got a large battery heating blanket that I used to wrap my LiFePO4 batteries in my 6 wheeler. LiFePO4 can be discharged below 32F but need to be above that when charging.
@willisarron22 How do you charge them? The build-in charger would be set for lead-acid and would be too high of a voltage for lithium.. wouldn't it? I'm starting to wonder if my E1's batteries are dying as it's not lasting as long as it used to and would love to swap to lithium.
Li will need a different battery management system
I can cross that one off my list.
I think that’s a good move.
ok there are supply issues on everything everywhere , so it might not of been customer service ,
True. But I did buy it pre-covid. And the replacement parts then were hard to get hold off. The repair center blamed it on protocol. Supposedly they had the parts but policy delayed the distribution.
@@MikeMichalowiczPersonalPage not because of covid, ,its china attacking our economy , buy not giving what we need to build things but not giving us parts, they make all the solid state parts, resistors, capacitors, batteries, metal, screws, mechanical parts, relays, just everything, I was supporting a factory and fixing returns, we kept running out of parts, couldn't find any to buy, every vendor was out
Took about 40 days to get new replacement transmission for my Silverado truck early this year.
This is the link to my original review: th-cam.com/video/Y3NY3Wdt_cM/w-d-xo.html
unnecessary Cup holder?!?
Are you paying income-tax on the TH-cam income
3500lb winch
just put wet cwlls in it and call it a day 100 buck each
Top speed 25 mph?!?! LOL Well, I won't be getting this.
I deal a lot with batteries, warranties and charging. I would say that there is a 0 - .05% chance that you got multiple batteries with manufacturer defects. I don't deal with those particular batteries nor do I have any affiliation with any manufacturer. I would almost certainly say your battery issue is coming from the charger, connectors, voltage regulator, an over voltage draw, etc. Its probably easier to get new batteries than track down the real cause though. Thanks for the review!
Thanks for sharing that. It totally makes sense what you are saying. They did replace all the defective batteries and as of today they are all still good. It was a harsh winter and I plowed (a lot) and put it under a lot of strain. Batteries, for now, seem ok.
Excellent point
@@MikeMichalowiczPersonalPage Maybe you would have done better with a mini tractor, for snow ploughing? I'm guessing that these UTVs are really designed for transport, not ploughing
@@charleswhite758 that’s a good point. I have used it for two seasons of plowing. Probably 25 or so plows in total. It has done a good job …. But I question how many seasons it can go.
you paid 14k for that thing?? why wouldn't you just spend 12 on a Polaris Ranger EV..??
Great question. The Polaris was stripped down at $12k. The equivalent Polaris was $18K. That being said... I believe the Polaris is a better value. I have never owned a Polaris so that is my assumption. Here is a basic price compare: www.powersportstv.com/compare/2020_Hisun_Sector_E1_1_vs.2020_Polaris_Ranger+EV_Base_1/ (note that is the stripped down Polaris)
Why in the world would you buy an EV UTV?
I hope I didn’t offend you by getting one. Just wanted to share my honest experience.
If you are truly curious, I bought it because I also have an electric car and it is cheaper to maintain and operate than my gas cars. So I want to see if it made sense with a UTV. Hope that helps.
go to battery university about brake in
Thanks.
Translation: "I hate this piece of garbage".
LOL
14k? oh hell nawww
So let me get this straight... You were so wrapped up in being a good liberal. You bought an electric utv. Thats like buying a bicycle peddle driven refrigerator. Where is your moms demand action bumper sticker?
You certainly know your tribe signage. What could conservative and conservation possibly have in common.
Not just about emissions, also about no noise. It's nice to hear the birds sing as one potters about. That's the main selling point for me anyway. Ideally I'd like to be on a horse, but that's too much work.
Sorry I didn’t respond to this sooner. And please accept my apologies for making you angry. I actually did not purchase it for any political reasons or statements, but for instead for the price and convenience.