ฝัง
- เผยแพร่เมื่อ 18 ก.ค. 2022
- An Express Freighters Australia Boeing 737-300 on behalf of Qantas, registration VH-XMO performing freight flight QF-7335 from Brisbane,QL to Melbourne,VI (Australia) with 2 crew, was enroute at FL260 about 110nm northwest of Canberra,AC (Australia) when the crew received wing body overheat warning, which resulted in a reduction of cabin pressure. The crew donned their oxygen masks and descended the aircraft to FL200, the first officer became incapacitated however. The captain descended the aircraft to 8000 feet, advised they were diverting to Canberra, requested emergency services on stand by, an embulance to meet the aircraft on arrival and stairs for medics to enter the aircraft. On final approach, already in contact with tower, the captain advised the first officer was still unconscious. The aircraft landed on runway 35 without further incident. The first officer was taken to a hospital.
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![[REAL ATC] Qantas suffers depressurization | Pilot becomes incapacitated](/img/n.gif)
For those wondering (like I was) GRID MORA = GRID MINIMUM OFF ROUTE ALTITUDE VALUES. It's an altitude that provides clearance of terrain and man-made structures within a section of a chart or database defined by latitude and longitude lines.
Thanks!👍
makes sense. Canberra is surrounded by mountains
thanks mate
Cheers mate
Thank you for the information. Cheers!
‘We’ve probably overreacted on that’. I hope the airport looked like the end of Die Hard 2 with emergency services everywhere for this one guy 😃
The classic Aussi “yeah … no”. You could hear the low oxygen in his voice in the early parts of the call. I really liked the way the air traffic controller slowed down and spoke very clearly instead of the usual gabble, knowing he was apparently dealing with anoxia. 🇦🇺
Was going to say the same re the "yeah . . .nah" lol.
@@David_P132 Yeah....nah we all do it!!!!
Yeah nah the Aussies got that from us in Nu zilind ay.
You could hear the incapacitation in his later calls as well, check 6:00 when he was talking about fumes, he has word finding trouble, which is a clear indication of mental impairment.
Most things people call "Aussie" are actually also British, this and "Cheers, mate!" included.
That approach controller was right on it! Clear and supportive; almost another person on the flight deck for him, taking on navigation and giving enough feedback to ease pilots concerns without becoming a distraction. Model teamwork.
They were all great....the ATCs heroic in their own way...and so skilled...great pilot, kept his cool...
Yes, even advising on turbulence during the flare! Great stuff.
fr, i love that they offered as much help as they did when the pilot said he needed extra help on the approach cause hes on his own. i know thats how atc is meant to be especially in an emergency but it just seems like typical aussie mateship ya know?
Well, once a PAN-PAN is declared, you become the center of attention, once MAYDAY is declared, it's your universe and you're priority #1 and rightfully so.
Just listened to another instance, where the copilot had a heart attack and was already given a shock, but remained in dire condition. Bad enough that approach was announced by the pilot to be high speed approach, normal speed landing.
Both, serious code brown moments!
Wow you can hear that the quick and calm response of the air traffic controller sure helped to calm down the pilot almost immediately. He did his job perfectly. Asked the right questions and had the right answers. Well done.
This is one of the times when ATC do not get the praise they deserve. Especially Canberra which is principally a military (RAAF) base. The overall work by the ATC was nothing short of brilliant and to the very essence of the book. Their discipline, tone, speed of delivery, the whole 9 yards was beyond reproach. Thank you ATC.
Huh? Canberra is a very busy domestic airport that also handles international flights.
@@walover165 they mean its a join military and civilian port. i.e. yes its a domestic and internation civilian airport but the RAAF is based there and most likely handles the airport operations.
@@Rocker-1234 Well, that's not what they wrote, and they'd be wrong anyway. Canberra is principally a busy domestic airport with a civilian tower.
@@walover165 I wouldn’t say it’s a busy airport, but you’re right in that it is mostly civilian aviation.
@@Rocker-1234 yeah…..no. Not at all true. The military area is separate from the domestic or international airports & make up the highest percentage of all air traffic in & out of Canberra.
I've seen lots of ATC videos and this one was a very good one he understood the situation fast, didn't pressure the pilot for extra information and just stood by in case the pilot needed.
Know what you mean. My (very minimal) understanding of PAN PAN is it alerts ATC to a potential/situation, while signalling that the flight crew need time to focus on problem solving. It does seem sometimes though that the ATC heads right on over to mayday mode:)
my thoughts exactly. i've seen other like this where the controllers themselves are panicked cause they're caught off guard or whatever but this guy kept his cool and didn't pester them every few seconds to answer stuff that ain't even really important till they get closer to their alternate.
Yeah the number of times the ATC is asking for fuel and souls WAY too early. Like I know that information is useful to you, but it can wait 2 minutes while they deal with the immediate emergency
@@audigexyea but there’s a reason for that. Planes crash and they crash in built up areas and airports. You do need to know the potential fireball you might be about to face on the runway and the number of medical services to call.
Those poor pilots! Having experienced loss of consciousness from shortly after takeoff from Melbourne, until descent into Brisbane (undiagnosed pneumonia and anaemia), I could barely string two words together, much less land a plane. I’m lost in admiration for the PF, and hope the FO is feeling better. Amazing job by all concerned.
You couldn't land a plane regardless.. so what are you on about?
@@freak1sees714 Unnecessary!
@@hinterkress
It really was, wasn't it? I mean, considering she's not even a pilot it was a nonsensical and rather feeble comparison.. i agree, very unnecessary indeed..
@freak1sees She actually is a pilot lol that’s my aunt
@@xvr_demi_trees2937
Shut up!!! 🤣🤣🤣 You're pulling my leg right?? Legit??
Two professional air employees acting to save ALL lives. They will let their emotions go wild after the land. This is so impressive to hear.
I enjoyed this video & i am an 84 year old lady but it gives you an insight as to what problems pilots & crew may have to deal with. I was surprised how much information was given from controllers & people who were helping to bring them in. Thank you for the video. joan storer.
I am with you on this. I am a 73 year old lady who travels solo frequently.
I appreciate the calm professionalism that I hear in these situations.
I makes me feel confident and comfortable when I board a plane.
thank you joan storer, hope you're doing well
What is it with Aussies that the world is chaos and they're just so calm cool and collected?! Love that! A shark could swim up and bite their arm off, and an Aussie would be like, "ah man, would you look at that? that was me favorite arm. That's a bummer ay?" and never raise their voice. Bravo. glad the FO was okay! Sounds like a fantastic job by all involved.
You haven't heard this Aussie if a mouse or snake gets in the house. Sheer shrieking at full volume lol
My hubby who is a nurse is like the ATC and pilot. Calm as in a crisis.
These people never cease to amaze me as just how calm and focused they are. Pros... Good video! 7335 was in good hands. ATC was as cool as a cucumber. Good stuff.
Great job for everyone involved!
What fascinates me is the tone used by each speaker (even the captain).
Despite the possible serious consequences, each of them has the same tone: calm; professional ; precise (in one word: effective)!
Almost as detached as if it were "007" ordering a cocktail at the pool bar of a palace in Monaco
A very large and strong one while they’re working!
I think that is a case of Aussie, she'll be right.
The stress and tension in the Captain's voice was quite evident on a few occasions. But even so, he also stays calm, professional, and precise.
Superb professionalism from all involved. No wonder Qantas and Australia has the worlds best air safety record.
That was an object lesson in how to get everything right, brilliant clear coms both ways.
This video should be used as an example in how it should be done.
Glad everyone was ok.
Brilliant work by everyone: pilot and the controllers. This video should be part of training courses.
Thanks for posting.
yes, this video should be part of training courses
This was amazing -- to say the least! Kudos to all for the teamwork involved to getting this aircraft safely on the ground and everyone attended to!! Great video!! Thanks!! 👍✈✈👍
Super interesting video! Hearing the ATC communicate is cool.
I think it would be really great if you showed any acronyms on screen and what they mean when they are said in the video. Also the positions like KATIA etc. if they were marked on the map I think it would help follow along with the video alot.
agreed
Thank you so much for making these videos. I am a private pilot that doesn’t get to fly very much anymore but back when I was learning in the 90s this would’ve been so helpful thank you thank you thank you.
Unreal focus from the crew aswell as the ATC. 👏
Excellent work by the captain and ATC. The Aussie accents are just the topping on the cake.
I think ATC is South African But first part in vid, i could be wrong been away for long time .
@@jamesleicher first ATC sounded Indian to me.
I think the first controller is originally Italian @@luc4662
Or the Vegemite on the toast!!!!
@@luc4662 Yep Indian.
Communication in an emergency such as this is key. The approach controller was clear and concise. Being on oxygen sometimes makes it difficult to understand what is being said.
glad the pilot landed safely....
great work from those in the towers and the different profession who all helped....
1:10 important typo: He says "We're in an emergency descent" (meaning they are decending as fast as they can, ideally to below 10,000ft due to depressorisation.)
1:43 "We're both feeling unwell"
I could swear these are the same mistakes as in the vasaviation video about this incident.
Your life is in their hands. And they do an amazing job of keeping you safe!
Well done to all staff, in the air industry
How
Professional all were! Including the gentleman at the tower control. I literally had a tear in my eyes when I heard this emergency
What a smooth performance by the approach and tower controllers. Very clear and concise information, no wasted words.
That's why they get paid the big bucks.
Way too much talking from the Tower controller. All the stuff about taxiing after landing could have been said - after landing.
Maybe TOO MANY single pilot flyers skills from ATC not thinking of two pilots becoming single pilot operation?
He asked of the Pilot had the time to talk first.
do the pilots and the controllers ever meet after an incident? To thank them for the communications and help
This is my local airport, only 20min from my home, I installed and programmed security there for 7 years. This event happened one year after I left.
They all sounded calm and berhaps a bit casual at times but getting the necessary information across. I am now a HAM radio operator and listen to shortwave and Air Bands.
This incident could easily have ended very badly. Kudos to all involved to avoid catastrophe.👍🍻🇦🇺
I think the casualness was intentional. The Captain's voice reveals how much stress he's feeling, a number of times. So they went out of their way to make him feel like it was nothing out of the ordinary.. sort of a 'relax, mate.. we got this, and we've got your back. This is familiar ground, for us', kind of an attitude. And it worked. The tension in his voice fades away, as he comes to realise he doesn't need to worry any more.
@@Garryck-1 Just to add.. It’s helpful that commercial pilots and ATC (unrelated, but flight attendants as well) are all trained in stress management/reduction. For pilots, this also falls in line with the heavy CRM training they receive which doesn’t allow for much time to think about the severity beyond the safe operating/landing conditions. Of course though, if one link in that stress management chain fails, that could increase stress/emotions a bit further everywhere else. Captain Sully (of the US Airways Flight 1549 water ditching) spoke about the importance of this factor at length during several post-crash interviews.
Unrelated Bonus Information: CRM alone is such an important factor that pilots will often be required to repeat failed training sessions until they can show mastery or a mostly high competency. Otherwise, they may be banned from becoming a part of any cockpit crew entirely (especially in countries that maintain a Pilot Record Database or PRD). With a PRD, pilots can no longer hide/lie/omit past training failures on their resumes as instructors are required by law to log test failures (along with airman/medical certs, legal actions, any accident/incident history summaries, and employment history). It’s important to note that this only became implemented in the US in late 2021 and only requires adding Notices of Disapproval published from 2010 and onward. It’s hopeful that all countries will implement such a system, thus allowing for worldwide air worthiness tracking capabilities. All of this to say that in a few decades, it’s likely any pilots who cannot effectively handle stress/perform good CRM (Atlas Air Flight 3591 for example) won’t be allowed to pilot commercial airplanes (passenger or cargo).
What amazing teamwork. This form of precision communication is so inspiring. I just love how these two professional parties communicate. Great work ATCs and pilot.
I watch these videos to restore my faith in humans. :)
Amazing work by all involved! You can tell how worried the cpt was about his FO
This is my home town now and I live just near this airport. The tower is on the RAAF 34 Squadron side of the runway where the government VIP aircraft are stationed. I was a RAAF maintenance engineer there in the '80s. The other side is the civilian side where this aircraft would ordinarily have parked. The Canberra Approach controller (second last, super clear one) is at a radar screen in Melbourne; about 600km away.
I know that aircraft. I used to work for Qantas freight at Brisbane airport and loaded/unloaded her hundreds of times. Good to know they got down safely.
Completely off topic -- I'm curious what your thoughts are about Richard Russell, aka The Sky King, baggage handler and plane "borrower" at SeaTac.
This is a comment under this video. It's not much of a comment but it's my comment and I'm proud of it. Other people will see this comment and be determined that they can post a better one. They're probably right.
I'm seeing this one year later. You're welcome.
MORA = Minimum off route altitude, provides 2000ft clearance in mountainous terrain and 1000ft otherwise within 10nm off of the airway.
GRID MORA = Minimum off route altitude within chart grid lines (lat+long) that provides 1000ft obstacle clearance (man made obstacles or not) below or at 5000ft and 2000ft clearance at or above 5001ft. It is mostly used when you have to perform emergency descents and it is not possible to remain on the airway.
Well done, Captain!
He remained calm, clearly asserted his situation and needs to ATC, and didn’t hesitate to use all of the resources available at his disposal. True professionalism and airmanship!
"I need to get on the ground immediately"
" That's what we're trying to prevent, sir. We would like you to land instead as quickly as possible, but "immediately" usually means a spot on the evening news and all souls on board lost!"
Thank you for putting these videos together.
Thanks! NIce to hear the actual behind the scenes, and impressive teamwork the way it is supposed to be.....
I was glad they pulled it off with such calm clarity. gives me confidence flying. thank you for this.
Doesn't have to be flashy to be a hero
Doing your job does not make you a a hero.
Thank you for all your hard work. It is much appreciated.
Agreed, the visuals and captions are really appreciated
I love these videos! Just to see how everyone works together in a beautiful harmony to get them on the ground safely. 👏👏👏👏👏👏👏👏
That is about as professional and flawless as everyone working together can get. Much respect to absolutely everyone involved. From the pilots, on board crew, controllers, all ground personnel etc all were simply amazing. I do understand that this situation is completely different when it's hours from an airport, land, etc as well as an engine out with only 1 working etc. But great job!
And that is why I only fly Qantas when I go to Australia.
I was about to write the same thing... Only in emergencies will you get to appreciate high level pilot training. People who fly Garuda to save $200 astounds me.
I truly enjoy watching your videos yes along with the hard work that you do to put them together. I also like the descriptions that you give before the video and then the ATC information to him from the pilot. As I recover from heart surgery it allows me to really see your videos more in depth so Brenda so once again I thank you for your time And I look forward to this video and to you more thank you...Richard
I hope you are recovering well and back to feeling better quickly!
Absolute professionalism with all involved.
BRAVO to all involved, good job 👏🏾👏🏾👏🏾👏🏾👏🏾👌🏾
Very professional between pilot an air controllers under the emergency call ! 👍👍Hope the FO was ok !
ATC were awesome, so clear, polite and on it brilliant. Brilliant Aussie flying :-)!
on some channels, I have seen the owner turn commenting off due to spam / misinformation
This was great hearing.
Super excellent video. Graphics really made a difference. Thank you for posting
Thank you for giving us some insight into what goes on behind the scenes of flights. Very good work and extremely entertaining. Please keep it up.
Better safe than sorry. great job for all
Very professional handling by all concerned.
Was gonna say the same; really well handled
Great video!
Thanks for the subtitles.
Look forward to seeing more from you!
Well, I was on the edge of my seat with that one...
Very informative and interest. Thanks 👍
Thank you.
Fabulous teamwork everyone involved. 👏👏👏👏👏👏👏👏
Wonderful but scary video. Thank you for sharing.
A very cool, coordinated effort by all in landing the aircraft.
Great job all involved
Man this is an old one, I remember hearing about it years ago
indeed Aug 2018. Evenso, a lot of folk did not hear about it, including me(might have forgotten?)
"We've probably overreacted on that." IMO there's no such thing as overreacting to a rapid depressurization and an incapacitated pilot. Better to have ARFF, stairs, and an ambulance or two standing by and not need them than not. The FO needed to be checked out by medical personnel ASAP anyway just to make sure he's okay.
Great professional work by all involved. You could hear the worry in the captain's voice but he remained calm and with the help of the various controllers got the aircraft down on the ground as quickly and safely as possible so the FO could get the assistance he needed.
complete hero's aviation is so awesome
Nice work everyone!
Wow what a Hero. His voice was so calm and such a tower of strength. Like someone else had control of him - one never knows where angels tread but they do come in human form
Wow, that was close. You could hear the difference between the high altitude, 10,000 and finally 8,000.
Laughed out loud at 14:08. Bless the Capt's heart.
Great teamwork!
The wing overheat was probably a leak on the bleed air piping and consequent loss of cabin pressure. Usually one should close the bleed air valve for the corresponding engine, but if the leak is upstream from the valve, pressure leaks away. Correct me if im wrong in understanding this
Excellent!
It was not over reaction he was unconscious a long time.
Because the majority of airspace in Australia below 10000ft is OCTA, there was a need to confirm LSALT, but as the aircraft was outside controlled airspace, could have tracked direct to Canberra. Strange the centre controller didn't advise him of this.
It would be helpful, please, for the initial info, about the incident , to be on the screen a little longer. Do read at a fairly decent clip, but not quite that fast. Great clips! Keep up the great work!
I use "pause" in such instances, so I control the amount of reading time.
Cheers!
"oh yeah, if we could get a favour can we get an ambulance?" What a badass.
Hi Everyone. @15:31 he said "Oh this is gonna be fun", meaning the turn off the runway was going to be tight.
Huh wow! Nice work to capt. (y)
I don't know if it bothers anyone else, but it bugs me so much that one can get in the habit of trailing off the annunciation of their words towards the end of their sentence, such as the case of the first air traffic controller. By the end of his sentences, it's pretty indeterminable.
We had a teacher like that.
She inadvertently ensured we listened hard or ended up sitting on the front benches
Fantastic
ATC in Australia, seem to respect pilots and act professionally. Unlike our friends in the U.S.
Man these air control agents have nerves of steel
This occurred in 2018 - worth mentioning :)
Saves me watching it again.
It says 15 August 2018 in the beginning before the audio starts
@@robincharles7057 you’re right. My bad - missed it :)
Enjoyed that. Hope the FO recovered
It's a pretty good reconstruction/simulation. While I am quite familiar with the terms, it would be good however I think if you would add to the captions the explanations of the acronyms (ILS PAN PAN FO, etc.) for the General Public. You could even make these a different colour so as to easily separate the from the actual dialogue, say yellow or something. This was a very well handled in-flight emergency, real professionalism always shows. Crew was lucky, lucky, lucky that there was no other air traffic, comms were clear, weather was good. Further explanation for the public in comments would be good, as most will certainly understand a MAYDAY, but not so much a pan pan, or how a pan pan can quickly become a mayday. All the Best! 73 DE W8LV BILL
Why don’t you write a post explaining it all? If it’s any good the video poster can pin it at the top. Show us all your skills... 👍
ATC is the ultimate ASMR...
Wow!
How crazy must that be. To be so calm and do your job within touching distance of a dead man. Incredible focus.
I don't think the first officer died, though...
Wow. Lucky the pilot didn’t go unconscious.
There’s actually 2 pilots. 😂
@@sqwk2559 He's talking about the other pilot.
In this situation there was a PIC and a FO. The FO's incapacitation was due to Hypoxia and unless that is now instantly contagious the PIC just isn't going to 'catch that', ever.
@@joesinakandid528 it turned out to be the exact opposite of hypoxia!
“The ATSB is investigating a depressurisation and crew incapacitation involving a B737, VH-XMO, near Narrandera NSW, 15 August 2018,” the ATSB said on its website.
These are so interesting. As an ex-AT Controller, I feel like I am in the chair. Just one more thing, as a controller I never berated any pilot for making a mistake. Of course not serious incidents. I have listened to a few ground controllers get impatient, in noncongested situations, berate the pilot and it is just unnecessary. Controllers, go ahead and give me hell.
That takes some balls!!!!
Air fright night flying shift work fantastic
- “I can’t understand your Aussie accent.”
- “I can’t understand YOUR Aussie accent.”
Here's my procedure
Low Ox
OK
Turn on seatbelts sign
Auto pilot AAAWFFFFF
Barrel Roll to inverted
Just before fully inverted follow up with 1 G pull UP to initiate dive without alerting the passengers or crew of the issue and prevent spillt drinks
Engage reverse thrust in the initial pull up
Continue pull
At 35 degrees Throttle to idle
Disengage revese thrust
Continue pull
At 10 degrees go to 50 % throttle
Pull to level and adjust throttle as required.
This concludes the "aviate" part
now pan pan
communicate bit done
request vector to closest airfield
navigate bit done
Nailed it.
Cool.
I don't think he ever answered the dangerous cargo question.
:-/
Correct. However, if you are the only one able to act on a plane that is going to land, you either know this in the first place or you will never find out.
Aviate, Navigate, Communicate. In that order.
Just after 04:17
ATC: “if you can just get back to me with the dangerous cargos and the POB, sir”
Pilot: “2 POB & Wilco on the other”
That was great.
Cool
Amen 🙏 ✈️✈️✈️.