READ ME: We have an updated version of this video for 2021 with updated information. You can check that video out here: th-cam.com/video/gdQQRFo4lJA/w-d-xo.html ----------- Other Resources ----------- 6 Ways To contact Uber Support In 2021: th-cam.com/video/Q54ixejBZsA/w-d-xo.html
I've had this number fr 7 months. It's associated with someone else so I cannot make a lyft account. Vote of the most stupid things I've ever encountered
FYI, that number that you provided is only to let a person know how to contact Lyft via the app or the website. After telling you that information, it hangs up. We’ve tried it several times and cannot get to a customer rep nor is there an option to speak to a customer rep.
I think I'm done driving for both of these companies, getting paid "piece work" on cars that are designed to break down and have issues after 100,000 miles (taxi cars can last 1,000,000 miles, research it). Uber and Lyft need to be broken up into 8 smaller companies.
Someone reported me as not wearing a mask when I clearly was, in order to avoid a $5 cancellation fee. I didn't even get to their exact location before they cancelled, then somehow they reported me as not having a mask when they couldn't even see me at night 2 blocks away still driving to their location. People are so SHADY!! I cannot believe Lyft actually fell for this. I disputed this, and am still waiting to hear back. I even wear the mask when I have no passengers, this makes me so angry.
Same thing happend to me 3 times.this third time they suspended me for 2 hours.. After 2 time i was wearing mask all the time even without passenger but still happening.make me so angry!
I've been suspended up to 4 days straight for 6 hours at a time. A couple of times I was in a surge for $25 and $30. One lady told me she cancelled and said I didn't have a mask because she didn't want to pay. But she really didn't have a carseat for her 1 year old. She said I should have just let her in the car. The next night I had a phone convo with a customer who told me the rider was 17 but the rider had already told me she was 15, that was New Year's 2021.
This app overall is robbing people.. I'm no driver just a customer but I can definitely say this for sure.. I've placed rides on this app and it's always taking me either next door or the building near it and that allows them to put another charge and now I have a hold on my account
Jay the first way you showed doesn't work. I found if you go to the screen that shows under 18 or no car seat. Tap one of those. It gives you the the option to email or call. Lyft then calls you. It's the critical response team. Just ask to speak to driver support. You talking to a person within a minute.
BOOKED A RIDE WITH A STOP. $79.00 DRIVER DIDNT TAKE ME TO THE STOP HE DIDN’T MAKE THE STOP SAID HE DIDNT HAVE IT. I WAS OVERCHARGED THE AUTO HELP BUTTON SAYS NOT & YOU CANT CONTACT LYFT FRIM THAT PHONE NUMBER YOU CANT REACH A HUMAM BEING BY ANY MEANS
I don’t know where you’re getting your information but the telephone number is just another dream. I no more than got my application to drive then I had a family emergency 1500 miles away from home if I could’ve simply called them on the phone and explain things it would’ve been great but when I open my app and I was 1500 miles away from where I registered they almost 💩their pants I don’t know if I’ll still be registered drive when I get back in a week or so but I’ll see.
I've have never had any luck with Lyft support. Passengers can say anything and destroy your driving rating. Waiting your turn is not a service flag. Waking up late for work is not is not a reason to retaliate on driver feedback. Some people are just angry and I don't have half a day to try and defend myself. Also, your big gulp fountain drink doesn't go in the side pocket of the door
Lyft driver support is terrible. It's so true that you can get flagged for no reason and no issues. Passengers can just bring down drivers' rating by just flagging or making unfounded feedback. The support is totally incompetent and couldn't care less about their drivers.
Lyft , if you wanna they can call you back. Just do 3 steps. Go to last ride or any. Click and go to help. Choose Damage. Next click Citation and choose phone call. 3 sec and you get call.
So you wont get in trouble for doing it that way if its not an actual accident? I just may try that cause i'm tired of just getting these stupid copied & pasted responses from these agents & they rarely solve anything anyway..its just a waste of time & effort
They got rid of the phone numbers, closed hubs and I'm stuck with chat. No matter what I contact them about they don't help. They even come off as rude and seem to deliberately leave me in the bs. I've even responded to emails with a long letter about multiple issues and got no response from weeks ago.
Lyft ripped me off of my $2100 bonus and now has ghosted me on email as I’m trying to dispute it but somehow they come up with a different figure. No live person phone numbers don’t work!! Help!
Hi I need help to sign in my Lyft account in different state but it couldn’t help to open new account in new state . Always open old account and not working how can I change it .. please ans me it’s really urgent….
Only if you are a current Driver, can you get through to them at same number you called. It does not let customers get through. I am so frustrated because I'm trying to sign up to be a Drive and it's saying that my email address is not the one associated with my phone number. It won't let me update my email nor will it tell me what email is associated with my account. How frustrating. I must have applied before.
Thanks Jay, just started Jan. Lyft Express, the earnings dropped off, the hub is closed, couldn’t reach anyone to take the vehicle until this passes thanks for your information!!!!
I finally got started driving for Lyft again but I’m having some problems. Lyft’s GPS system is quite awful for the Kansas City area, plus, I am quite frustrated with no having my destination address in front of me at all times (when the GPS is acting up, at least with the address I could look it up via another source before calling the customer). Any advice.
Stop letting lyft take 60% of your fare because it's your car your gas and times here's how after you pick up the passenger after 1mile end the ride early and ask passenger to add the difference as a tip thank me later
Sure waste more of our time and be put on hold, my Lyft Driver, Hussein in Burlington , Ontario returned my lost phone to me. He cared enough and went beyond what is expected. Lyft management take note Drivers know who their customers are for the day. A reward system money for drivers who understand What true customer service is like Hussein human contact not the BS of "technical robot support) 🥁⏳☎️
Update I did finally get an email to contact Lyft you have to dig for it but it’s hidden in there somewhere. The total charge ended up at $94 which should have been $58. Well I got an email back & they credited me the whole $94 dollars with a profuse apology. I was shocked they didn’t just adjust it to the correct fair. Im really sorry I didn’t save that email address DUH.
How do I get into my account from a new phone with a new number? I can't get into email from the new phone to verify so I can't use Lyft on the new phone! Nothing shows in help. So sick of using a driver app that is so user unfriendly
Out of service Indianapolis, 10001 E Washington St.out of gas joined gas app. Please respond if you can and let me know if someone can help, and when please
FYI, much of this information is no longer true. Uber changed their app and it is no longer that easy to contact them. In fact, I cannot figure out how to contact them outside of going to their website.
I've had this number fr 7 months. It's associated with someone else so I cannot make a lyft account. Vote of the most stupid things I've ever encountered
Skip this time wasting video and head to a hub to talk to a human. Save your 5min. watching this until it is updated - today is March 11 2022 - The number no longer works it redirects like all the other mentioned help. ? Maybe someone else can answer this question - What if you drive 8.2 miles (13minutes) costing gas and time, customer says they canceled butI know this hasn't happened as I'm stuck in the app and can not do anything but arrive and pick up client in the app. Eventually I had to cancel and get dinged for it because the rider refuses to cancel because they don't want to pay for your time and gas. How do I get a hold of Lyft - it does not even show the ride in my history to talk about it. WTF. Anyways thanks to anyone who answers this question. Extremely frustrating to have a rider waiting in que and have no recourse when the rider forces me to cancel to move onto my next rider.
I just tried to call the number you gave us, but I can not get through. This is outdated information. I think you should inform your subscribers. Basically BS information
We’re is Uber‘s telephone number where you call them by Pushing 10 numbers On my cell phone they answer the phone and say hello. This is Uber and how may I help you ? Tell me where is that number? I don’t want to push any buttons. Or listen to any recordings I just want a normal person to say hello. How can I help you? So could you please just give me that number . So now just give me that number just type it down in your reply. Thank you so much.
READ ME: We have an updated version of this video for 2021 with updated information. You can check that video out here: th-cam.com/video/gdQQRFo4lJA/w-d-xo.html
----------- Other Resources -----------
6 Ways To contact Uber Support In 2021: th-cam.com/video/Q54ixejBZsA/w-d-xo.html
I've had this number fr 7 months. It's associated with someone else so I cannot make a lyft account. Vote of the most stupid things I've ever encountered
FYI, that number that you provided is only to let a person know how to contact Lyft via the app or the website. After telling you that information, it hangs up. We’ve tried it several times and cannot get to a customer rep nor is there an option to speak to a customer rep.
Agreed. I knew it was too good to be true.
I think I'm done driving for both of these companies, getting paid "piece work" on cars that are designed to break down and have issues after 100,000 miles (taxi cars can last 1,000,000 miles, research it). Uber and Lyft need to be broken up into 8 smaller companies.
THE PHONE NUMBER IS NOT TAKING CALLS.
I’m here to support the awesome people just like you thanks for sharing .
That number does not work. It gave its message, then hung up
This number is no longer in service. Can you make another video to let us know the new number for Lyft?
Lyft is out here dodging ppl
He SAID the wrong# but the # on the screen is THE RIGHT# .
Someone reported me as not wearing a mask when I clearly was, in order to avoid a $5 cancellation fee. I didn't even get to their exact location before they cancelled, then somehow they reported me as not having a mask when they couldn't even see me at night 2 blocks away still driving to their location. People are so SHADY!! I cannot believe Lyft actually fell for this. I disputed this, and am still waiting to hear back. I even wear the mask when I have no passengers, this makes me so angry.
Same thing happend to me 3 times.this third time they suspended me for 2 hours.. After 2 time i was wearing mask all the time even without passenger but still happening.make me so angry!
I've been suspended up to 4 days straight for 6 hours at a time. A couple of times I was in a surge for $25 and $30. One lady told me she cancelled and said I didn't have a mask because she didn't want to pay. But she really didn't have a carseat for her 1 year old. She said I should have just let her in the car. The next night I had a phone convo with a customer who told me the rider was 17 but the rider had already told me she was 15, that was New Year's 2021.
This app overall is robbing people.. I'm no driver just a customer but I can definitely say this for sure.. I've placed rides on this app and it's always taking me either next door or the building near it and that allows them to put another charge and now I have a hold on my account
The number provided is just a recording telling you to get help using the app & won't let you speak to anybody....
It don't work anymore that phone number is useless
This is exactly why Uber is better
I called it doesn't work!! After your video they probably disconnected it..ugh!!
this number does not hookup with a person. it tells you to go to lyft driver app and then it hangs up on you... please give us another number.
Jay the first way you showed doesn't work. I found if you go to the screen that shows under 18 or no car seat. Tap one of those. It gives you the the option to email or call. Lyft then calls you. It's the critical response team. Just ask to speak to driver support. You talking to a person within a minute.
BOOKED A RIDE WITH A STOP. $79.00
DRIVER DIDNT TAKE ME TO THE STOP HE DIDN’T MAKE THE STOP
SAID HE DIDNT HAVE IT.
I WAS OVERCHARGED THE AUTO HELP BUTTON SAYS NOT & YOU CANT CONTACT LYFT FRIM THAT PHONE NUMBER YOU CANT REACH A HUMAM BEING BY ANY MEANS
The number has a new automated message that directs you back to the app or the website.
I don’t know where you’re getting your information but the telephone number is just another dream. I no more than got my application to drive then I had a family emergency 1500 miles away from home if I could’ve simply called them on the phone and explain things it would’ve been great but when I open my app and I was 1500 miles away from where I registered they almost 💩their pants I don’t know if I’ll still be registered drive when I get back in a week or so but I’ll see.
I've have never had any luck with Lyft support. Passengers can say anything and destroy your driving rating. Waiting your turn is not a service flag. Waking up late for work is not is not a reason to retaliate on driver feedback. Some people are just angry and I don't have half a day to try and defend myself. Also, your big gulp fountain drink doesn't go in the side pocket of the door
Lyft driver support is terrible. It's so true that you can get flagged for no reason and no issues. Passengers can just bring down drivers' rating by just flagging or making unfounded feedback. The support is totally incompetent and couldn't care less about their drivers.
Lyft , if you wanna they can call you back. Just do 3 steps. Go to last ride or any. Click and go to help. Choose Damage. Next click Citation and choose phone call. 3 sec and you get call.
So you wont get in trouble for doing it that way if its not an actual accident?
I just may try that cause i'm tired of just getting these stupid copied & pasted responses from these agents & they rarely solve anything anyway..its just a waste of time & effort
Today may 22 2021. That number it doesn’t work.
The phone number is not working e we I’ll tell you to go to the app.
THE HELP BOTTON ON THE APP IS COMPLETLY USELESS
🎉🎉🎉🎉thanks for your Support
Please let us know if they responded about your sick pay query.
This number is no longer work to talk to someone from Lyft
I dialed that number and it still didn't go through it looks like lyft no good they won't answer phone think uber better storyteller
They got rid of the phone numbers, closed hubs and I'm stuck with chat. No matter what I contact them about they don't help. They even come off as rude and seem to deliberately leave me in the bs. I've even responded to emails with a long letter about multiple issues and got no response from weeks ago.
I don’t even know how you get a chat line
Lyft ripped me off of my $2100 bonus and now has ghosted me on email as I’m trying to dispute it but somehow they come up with a different figure. No live person phone numbers don’t work!! Help!
Hi
I need help to sign in my Lyft account in different state but it couldn’t help to open new account in new state . Always open old account and not working how can I change it .. please ans me it’s really urgent….
Thank you!
Thank you so much for sharing
Can disability people use a lyft app for transportation to go to the shelter about adult abuse when people call 211,I'm living with disability.
Rhat phone number doesnt work any more
Thank you.
What if your messages aren't coming from the messages code and another number?
Why is it so hard to talk to them
Only if you are a current Driver, can you get through to them at same number you called. It does not let customers get through. I am so frustrated because I'm trying to sign up to be a Drive and it's saying that my email address is not the one associated with my phone number. It won't let me update my email nor will it tell me what email is associated with my account. How frustrating. I must have applied before.
I’ve never been able to actually talk to a person at Lyft never ever communicated via email or other I’ve only gotten computer generated messages.
Thanks Jay, just started Jan. Lyft Express, the earnings dropped off, the hub is closed, couldn’t reach anyone to take the vehicle until this passes thanks for your information!!!!
The phone number doesn’t work 😞
The number was useless it just bring back to the app
that's great, thank you
How can I refer a lift driver to a friend?
I finally got started driving for Lyft again but I’m having some problems. Lyft’s GPS system is quite awful for the Kansas City area, plus, I am quite frustrated with no having my destination address in front of me at all times (when the GPS is acting up, at least with the address I could look it up via another source before calling the customer). Any advice.
this number do not respond anymore
I really appreciate you. Thanks for the tip.
The number works but you cant talk to anyone.
Stop letting lyft take 60% of your fare because it's your car your gas and times here's how after you pick up the passenger after 1mile end the ride early and ask passenger to add the difference as a tip thank me later
How ?
Sure waste more of our time and be put on hold, my Lyft Driver, Hussein in Burlington , Ontario returned my lost phone to me. He cared enough and went beyond what is expected. Lyft management take note Drivers know who their customers are for the day. A reward system money for drivers who understand What true customer service is like Hussein human contact not the BS of "technical robot support) 🥁⏳☎️
Do not work anymore, the answer machine say if u are in an accident call 911 otherwise go to your app and select help
Update I did finally get an email to contact Lyft you have to dig for it but it’s hidden in there somewhere.
The total charge ended up at $94 which should have been $58.
Well I got an email back & they credited me the whole $94 dollars with a profuse apology.
I was shocked they didn’t just adjust it to the correct fair.
Im really sorry I didn’t save that email address DUH.
Sooo what is it? Everyone is keeping it a secret. What is the email?
How do I get into my account from a new phone with a new number? I can't get into email from the new phone to verify so I can't use Lyft on the new phone! Nothing shows in help. So sick of using a driver app that is so user unfriendly
That number tells you to go online or go to the app and then hangs up.... Absolutely no human contact on that phone number at all. None.
You need to update your video bro that number doesn't work bro seriously wow!!!🙃🤣😂😂😂🤦♂️🤷♂️
Number dont work
Thanks I’m new driver
That number no longer works. It just gives you a message and then it hangs up.
Number doesn't work
Out of service Indianapolis, 10001 E Washington St.out of gas joined gas app. Please respond if you can and let me know if someone can help, and when please
Number doesn’t even give us an option it just direct us to the app then it hangs up
That number don't work my account been block for month now I can order more can you help me please
I left my phone in the Lyft so I can't reach my driver and can't get into my account 😢
Can anyone tell me how to delete ride history and if there is a number that is actually recent and in service?
FYI, much of this information is no longer true. Uber changed their app and it is no longer that easy to contact them. In fact, I cannot figure out how to contact them outside of going to their website.
I dialed that number and was told to go to the app and then HUNG UP ON 11 times!!!
Omg the number told me to look at the app and hung up !
3:54. You misspoke 3677, it is 3667.
As of this day the number does not work
Now they just have a recording and no way to choose to talk on phone. Lyft is a trash company to work for.
phone number does not put you through live support.
That phone number is not working anymore
The number hangs up after a recording!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
I've had this number fr 7 months. It's associated with someone else so I cannot make a lyft account. Vote of the most stupid things I've ever encountered
OMG THAT NUMBER I CALLED DON'T WORK
Numbers the same generic general number no support. Great information though
That number doesn’t work.
Skip this time wasting video and head to a hub to talk to a human. Save your 5min. watching this until it is updated - today is March 11 2022 - The number no longer works it redirects like all the other mentioned help. ? Maybe someone else can answer this question - What if you drive 8.2 miles (13minutes) costing gas and time, customer says they canceled butI know this hasn't happened as I'm stuck in the app and can not do anything but arrive and pick up client in the app. Eventually I had to cancel and get dinged for it because the rider refuses to cancel because they don't want to pay for your time and gas. How do I get a hold of Lyft - it does not even show the ride in my history to talk about it. WTF. Anyways thanks to anyone who answers this question. Extremely frustrating to have a rider waiting in que and have no recourse when the rider forces me to cancel to move onto my next rider.
I just tried to call the number you gave us, but I can not get through. This is outdated information. I think you should inform your subscribers. Basically BS information
Phone number is trash
NO IVE THE OTHER BUTTON JUST FEEDS YOU BACK TO RHE MAIN MENUE
Does not work
all the phone number did was say contact by app and hung up
Lyft driver support is non existent they literally tell you why they can’t help you that’s all they do
It don't even work..is a set up
You can't speak to anyone. It's just a voice message and it will hang up right after they finish talking..
That phone number is dead
*
Hi there im loiokimg fir my 10.99 form
New Card ...number didnt help .....blah blah dated video worthless 7-5 -20
So is 3677 or 3667?
The number is 844- 313-3667
Doesn’t work
This chat stinks
We’re is Uber‘s telephone number where you call them by Pushing 10 numbers On my cell phone they answer the phone and say hello. This is Uber and how may I help you ? Tell me where is that number? I don’t want to push any buttons. Or listen to any recordings I just want a normal person to say hello. How can I help you? So could you please just give me that number . So now just give me that number just type it down in your reply. Thank you so much.
Doesnt work anymore
Lyft in most cases uses in App Chat as a method for contacting support.
That number does not work.
That phone number is dead
That number doesn’t work