XP Pen Display Power Settings Solved!

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  • เผยแพร่เมื่อ 8 ก.ย. 2021
  • XP-Pen pen display and tablet users on Windows may experience their stylus pen becoming unresponsive intermittently. After some research and troubleshooting, I have found what seems to be the solution.
    Go to Windows' Power Options settings and change your USB Selective Suspend setting to "Disabled.
    Let me know in the comments if this worked for you!
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ความคิดเห็น • 109

  • @maxssss3547
    @maxssss3547 15 วันที่ผ่านมา +1

    Had this issue with a Wacom drawing tablet and out of nowhere this started giving me a headache where the Pen would not register the first part of some strokes. This fix worked instantly. Thank you so much

  • @KatieKuntsevich
    @KatieKuntsevich 2 ปีที่แล้ว +22

    :O this actually fixed not only the pen bug, but also activated 2 USB ports that never worked at all. Thank you so much!!!

  • @vrillonx4358
    @vrillonx4358 2 ปีที่แล้ว +9

    thank you so much sir! i came here because my artist pro 16 screen started flickering and this fixed my issue! god bless you. if anyone is curious to what i did , i changed the power setting to "best preformance" and i updated my usb drivers. I hope this helps!

  • @Mdnightsoldier
    @Mdnightsoldier ปีที่แล้ว +8

    I've been dealing with this issue for more than a month and no one would help me. Thank you for saving the day! lol

  • @jando3176
    @jando3176 ปีที่แล้ว +6

    Searched for a solution for who knows how long. Found it here! Finally! Thank you very much!

  • @michaeloakley3268
    @michaeloakley3268 2 ปีที่แล้ว +14

    You, sir, are a legend! Thank you! I'm always having random USB connections failures (it also fixed my XP-Pen issue too)

  • @yctspyda6163
    @yctspyda6163 2 ปีที่แล้ว +11

    Xp pen needs to hire you

  • @TheKaptiv720
    @TheKaptiv720 5 วันที่ผ่านมา

    You are my hero man! Been a pain for 2 years no on the Artist Pro 16. Found other workarounds, but it seemed everytime I ran a Windows update - back to stumbling. Appreciate the video!

  • @MichaelAdams3D
    @MichaelAdams3D 2 ปีที่แล้ว +4

    I was so hopeful! Mine was already disabled. Unplugging and plugging back in did the trick though. Thanks for the tip!

    • @keyframer.
      @keyframer.  2 ปีที่แล้ว

      Yeah, I've found that works also - I actually have had no issues since. Fingers crossed.

  • @eddiexyz1737
    @eddiexyz1737 ปีที่แล้ว +2

    I am having this problem so much right know. I already updated it and it still making this problem each 10-20 minutes. I hope this works for me!!! Thank u. I am so close to trow it on trash.

  • @sperglordsama412
    @sperglordsama412 2 ปีที่แล้ว +1

    Thank you so much, i never know that this problem could be solved easily.

  • @SunlightMazda
    @SunlightMazda 8 หลายเดือนก่อน

    Thank you for the video! The screen was flickering on my Innovator 16 and when it wasn't, the screen was barely visible. This seemed to have fixed those

  • @WormBabyZ
    @WormBabyZ 2 ปีที่แล้ว +7

    I redid the USB setting, but it still didn't read my pen. Unplugged and replugged the USB and we're back online. This is such a weird bug to me. Here's hoping changing the setting keeps this from happening again. Thanks for your help!!

  • @Istebrak
    @Istebrak 10 หลายเดือนก่อน

    Praying this is the solution. Thank you!

  • @user-kk1fp4uk1q
    @user-kk1fp4uk1q ปีที่แล้ว

    MY MAN, IT WORKED. EXCELLENT!

  • @pzychoxd19
    @pzychoxd19 8 หลายเดือนก่อน

    You're a legend! thanks for this !

  • @motionplay9480
    @motionplay9480 2 ปีที่แล้ว +6

    it's because your usb need more power remove some unnecessary to your pc then you good to go trust me i already try millions of method on this then i found that final solution

    • @keyframer.
      @keyframer.  2 ปีที่แล้ว +1

      Thanks for this! nGreat info!

  • @flux2956
    @flux2956 ปีที่แล้ว

    I just intalled something in my pc and I know it's the usb cable fault. Maybe it's a bit loose I dont know. Too lazy to open it up so I'm here and this works great!!

  • @DatabassDesigns
    @DatabassDesigns 4 ชั่วโมงที่ผ่านมา

    Ah yes I’ve found my fucking savior. Jesus first time xp pen user here with a dual monitor set up and no joke I was about to crash out because it shouldn’t be this frustrating having to reset this.

  • @jegantdragoch.7088
    @jegantdragoch.7088 2 ปีที่แล้ว +1

    had this problem a few times - and hope this solution works . well hope to never see the problem again if this solution works
    well new problem and how i found this tutorial is because my screen suddenly (morning it works - then night time does) - where the screen is in a gray tone - and no windows that I pull in to that screen is showing anything.
    going to windows table to identify each windows (1,2,3) does work to show it knows there is a xpen there, but doesnt show the number and doesnt show anything.
    a friend said its maybe the HDMI suddenly stop working but it will be a cost to find a replacement to test this theory out.

  • @GotSomeThoughts
    @GotSomeThoughts ปีที่แล้ว

    While you were talking about your quick fix, I tried it also: simply unplugged the XP Pen at the tablet itself, plugged it back in... and now it's reading my stylus again when it didnt register AT ALL. The weirdest part is that I actually just turned on my PC, and yet it didn't work at all... thank you so much for this. EDIT: Never mind. I changed the setting you showed to "disabled" and shortly thereafter my stylus stopped being detected.

    • @keyframer.
      @keyframer.  ปีที่แล้ว

      So weird! Glad it’s working!

  • @RainHeaven
    @RainHeaven 7 หลายเดือนก่อน

    thank you..still working for me

  • @VermilionPandora
    @VermilionPandora ปีที่แล้ว

    thank you so much!

  • @imti3934
    @imti3934 2 ปีที่แล้ว +2

    Sadly, I can't find the USB settings.

  • @intrastellar5245
    @intrastellar5245 2 ปีที่แล้ว +2

    Thanks, i just got one so need all the help i can get lol

    • @keyframer.
      @keyframer.  2 ปีที่แล้ว +1

      You’re gonna love it!

  • @Jonesy_Bonez
    @Jonesy_Bonez 2 ปีที่แล้ว +2

    Calibrating pen on the tablet might also help

  • @AnimeloverotakuloveNinachan
    @AnimeloverotakuloveNinachan 9 หลายเดือนก่อน

    what about it going to the wrong monitor when drawing Directly on the Display tablet

  • @lillyanab
    @lillyanab 4 หลายเดือนก่อน

    I don’t have usb settings in mine mine under balance performance which the only one listed

  • @LotFrat
    @LotFrat 2 ปีที่แล้ว +3

    Did nothing to me,
    My 15.6 just shows No Signals and then Power Saving and then nothing.
    I can use the pen but my PC doesn't seem to detect the tablet, I have to draw with the main monitor, which annoys me.

    • @keyframer.
      @keyframer.  2 ปีที่แล้ว +2

      It seems there are many various versions of the Windows OS - not sure why or how this feature can be available for some and not others. Weird.

    • @LryDeBaino
      @LryDeBaino ปีที่แล้ว

      Mine, same

    • @valegalan3822
      @valegalan3822 3 หลายเดือนก่อน

      Were u able to find a solution?

    • @LotFrat
      @LotFrat 2 หลายเดือนก่อน

      @@valegalan3822 My problem is that I don't have a second hdmi port that connects to the graphics card.
      The solution to my problem would be to connect my tablet to the graphics card (But the place is already taken by my main screen)

  • @yctspyda6163
    @yctspyda6163 2 ปีที่แล้ว

    See u are a hero

  • @didigameboy
    @didigameboy 4 หลายเดือนก่อน +1

    Hey this is a great tip, but not fixed for me, also I updated all driver, re-connected usb and restarted and nothing.. It fixed when I unplugued and replugued the tablet from power dc!

  • @asteralempress8895
    @asteralempress8895 ปีที่แล้ว +1

    mine still says no signal

  • @dragz4life422
    @dragz4life422 ปีที่แล้ว

    thx bro

  • @Ultra_Super_Star
    @Ultra_Super_Star 3 หลายเดือนก่อน

    I don't have the Rearrange your displays in my Windows 11

  • @guachinc
    @guachinc 9 หลายเดือนก่อน

    Sir you saved my ass! Thanks!

  • @Questionablexfun
    @Questionablexfun 4 วันที่ผ่านมา

    I thought this would work but it didn’t for me ;-;
    My pen registers pressure but nothing else - it won’t drag or click at all 😢

  • @caydensartanimations3301
    @caydensartanimations3301 2 ปีที่แล้ว +3

    for some reason my 15.6 pro wont connect to the lap top even when all the cables are attached and would just say that it can't find a connection yet when i press the pen to the tablet it'll suddenly start showing up on the laptop. but nothing will display on the tablet. would this solution work for that issue as well or do i replace the cable? ive had this thing for about 2 years and haven't had a problem till now

    • @Deviljho5
      @Deviljho5 ปีที่แล้ว +1

      Exactly the same issue I am having😢

    • @YeetTheMeat
      @YeetTheMeat ปีที่แล้ว +1

      Same issue here. It was working find when I got it. All drivers are updated, windows is updated and I'm not running any anti-virus and did what this dude did too and still same issue. I've restarted,unplugged and re plugged every connection I can find and double checked everything is in place. I have a pc and the extra power cable so I don't understand the issue. I have an hdmi to USB adapter but I've never had issues with it and it still works. This is driving me nuts as I take commissions and what not so I need it to work. I'll play around and see if I manage to make it work

    • @valegalan3822
      @valegalan3822 3 หลายเดือนก่อน

      ​@@YeetTheMeatwere u able to find a solution?

    • @YeetTheMeat
      @YeetTheMeat 2 หลายเดือนก่อน +1

      @valegalan3822 I did actually. I'm guessing it was a power issue with the cable or a faulty connection as I ended up upgrading to a bigger one anyways and just used that cable and it worked fine again. I would recommend contacting customer support tho, they may be able to help you in getting new adapters and cables if needed or helping you in the process :)

    • @valegalan3822
      @valegalan3822 2 หลายเดือนก่อน

      @@YeetTheMeat thank u! I actually dis both suggestions, i try with a new cable and it disnt fix it at all, and suport it's only it's not even helping 😭 But thank u i will try with the bigger cable

  • @youdjparents
    @youdjparents 2 ปีที่แล้ว +1

    this is the exact problem i'm having and it's so frustrating! unfortunately this didn't work for me. I don't think their drivers are very compatible with Windows 10.

    • @keyframer.
      @keyframer.  2 ปีที่แล้ว

      It could be the issue. I recall there were 2 different drivers - one was named "UI Driver" and it's unclear if one, or both need to be installed. That could be the issue.

  • @seriaz3933
    @seriaz3933 2 ปีที่แล้ว +1

    So my display screen on the tablet turns on but after like a second it turns off, but It still registers my pen and i can use it but the screen is off. What can i do?

    • @candyrushsweetest
      @candyrushsweetest ปีที่แล้ว

      That's the problem I'm having as well :/

    • @seriaz3933
      @seriaz3933 ปีที่แล้ว +1

      @@candyrushsweetest So my issue was that i had a faulty cable for the whole thing. And i ended up getting a new one and my issues stopped.

  • @xiao1161
    @xiao1161 2 ปีที่แล้ว +1

    My Artist 13.3 pro is shows no signal on the screen when powered on and it appears as a keyboard on my connected devices. please help

    • @irasheva8159
      @irasheva8159 2 ปีที่แล้ว

      Did you find a solution? I have the same problem :(

    • @LryDeBaino
      @LryDeBaino ปีที่แล้ว

      Me too

  • @the.a.e.chelsae
    @the.a.e.chelsae 6 หลายเดือนก่อน

    Man, I think this is my problem but I have a Mac, if you have any idea how to get to this setting on a Mac that would be great!

    • @keyframer.
      @keyframer.  6 หลายเดือนก่อน +1

      Tricky! I'm on a Mac also (since this video was made) and I'm looking for any kind of power settings for USB-C devices.

  • @daslolo
    @daslolo ปีที่แล้ว +1

    and when the tablet display doesn't work?

    • @BostonDrummer
      @BostonDrummer ปีที่แล้ว

      Doesn’t work meaning it won’t turn on? Open unresponsive? Reinstall drivers?

    • @daslolo
      @daslolo ปีที่แล้ว

      @@BostonDrummer nah, that was USB power profile messing it up - again!

  • @ahsokatano6727
    @ahsokatano6727 ปีที่แล้ว +1

    I use Xp Pen Star 03 v2. My stylus stopped working overnight. I wish this helped (went there from support comments)... The tablet itself works, but the stylus doesn't. I tried everything. Changing cables, different USB ports, even changing the pen tip, but nothing seems to work. Anyone knows what might be the problem?

    • @keyframer.
      @keyframer.  ปีที่แล้ว

      Hard to say without seeing your sys specs and if you're fully updated. Reboot? I'm sure you did. Uninstall/reinstall XP-Pen drivers?

    • @ahsokatano6727
      @ahsokatano6727 ปีที่แล้ว

      ​@@keyframer.I just realized this. I think that I may have possibly damaged the tablet bc I unintentionaly bent it (it fell behind my bed but got stuck between the bed, wall and railing, which bent it). By tablet working, I mean the buttons, the part that you draw on probably sustained damage. My parents are gonna kill me...

  • @scarecrowhobo
    @scarecrowhobo ปีที่แล้ว

    didnt work back to the search bar

  • @SMK-jl4gn
    @SMK-jl4gn ปีที่แล้ว

    I dont have these options

  • @MrGreenFantasy
    @MrGreenFantasy 2 ปีที่แล้ว +1

    Hello guys! Maybe someone can help me. I bought xp pen artist 22 pro, first couple of weeks was working fine (using with laptop). But then screen just stopped showing the image (black screen). But touchscreen is working good you can draw , only you will need to watch on laptop screen cuz xp pen screen is black. Mb something in setting i can doo something, but only i don't know what exactly. :(

    • @keyframer.
      @keyframer.  2 ปีที่แล้ว

      Hmmm, are you using the HDMI cable that came with the display? Try testing with another one of you have one.

    • @MrGreenFantasy
      @MrGreenFantasy 2 ปีที่แล้ว

      @@keyframer. with original and with new another one , not working (even no "no signal'). I buy a VGA to HDMI cable, tomorrow ill check , maybe the problem is in hdmi input. And maybe with VGA will work.

    • @untitledghosty6511
      @untitledghosty6511 ปีที่แล้ว

      @@MrGreenFantasy Hi, does it work now?

    • @valegalan3822
      @valegalan3822 3 หลายเดือนก่อน

      I have the same problem! Were u able to fix it? I realized that we're a lot of people with the same issuw

  • @Karzt.t
    @Karzt.t 2 ปีที่แล้ว +1

    What animation app do you use?

    • @keyframer.
      @keyframer.  2 ปีที่แล้ว +1

      Adobe Animate

    • @Karzt.t
      @Karzt.t 2 ปีที่แล้ว +1

      @@keyframer. Can i add audio while animating

    • @keyframer.
      @keyframer.  2 ปีที่แล้ว

      @@Karzt.t of course you can. Import WAV or MP3

  • @TheoStarlight
    @TheoStarlight ปีที่แล้ว

    if there's one fore windows 11 or could anybody help me through a windows 11 version?

    • @eddiexyz1737
      @eddiexyz1737 ปีที่แล้ว

      In the search bar, type "Plan" and the option will appear

  • @laroussedqs
    @laroussedqs 11 หลายเดือนก่อน

    I have a problem with my Artist Pro 12 tablet, maybe you have already had it :
    So the problem is that when the tablet starts to heat up slightly, after 40 min ~ of work.
    there are little glitches every 2 seconds and it's really annoying
    I put a video of the problem that I recorded for you to see for yourself
    thank you, waiting for your answers, diag

    • @keyframer.
      @keyframer.  11 หลายเดือนก่อน

      I’d get some compressed air and blow out any dust. Also try putting a small fan on it from behind to see if that helps

  • @tay_xqrty9193
    @tay_xqrty9193 2 ปีที่แล้ว +1

    it didnt help at all idk whats wrong with my tablet and pen everything seems fine until i start using it the light on the tablet comes on when the pen is detected but still nothing shows

    • @keyframer.
      @keyframer.  2 ปีที่แล้ว +1

      "nothing shows" where exactly? When you draw?

    • @emlaurent1575
      @emlaurent1575 2 ปีที่แล้ว

      @@keyframer. this is my problem! i have just got my tablet out for the first time in ages and its all fine, however the pen will not draw or actually press anything, and nor will my finger. it still displays as usual and the tablet recognises the pen is there and the cursor comes up near the pen, however it doesnt actually press or do anything!! dont know what to do and the new windows settings means i cant find these in your video :(

    • @keyframer.
      @keyframer.  2 ปีที่แล้ว

      @@emlaurent1575 this is the 22 XP Pen Display? The drivers up to date?

    • @emlaurent1575
      @emlaurent1575 2 ปีที่แล้ว

      @@keyframer. yep i re installed the latest driver, restarted my laptop and my tablet and it still doesnt work. its annoying since the tablet can detect my pen but i cant actually touch anything on the screen, draw, or use my finger :(

    • @keyframer.
      @keyframer.  2 ปีที่แล้ว

      @@emlaurent1575 I may be confused - you mention "touch" capabilities - what exact tablet do you have?

  • @RakkiOfficial
    @RakkiOfficial 2 ปีที่แล้ว +4

    OMG I didn't believe this would actually work with me..... I've wasted sooo many hours in the last 4 1/2 years trying to find solutions xDDD

  • @levanth
    @levanth 10 หลายเดือนก่อน

    Android version pls

  • @frannyfaustino2334
    @frannyfaustino2334 10 หลายเดือนก่อน

    I am getting this No signal Power Saving and it is driving me crazy!! The cables are okay, I tested it at my mother's notebook so I realize the problem it is at my notebook. I am trying to solve it but I am angry. And like, It was working, than I just restarted the notebook and now its not working anymore. AHHHH

    • @keyframer.
      @keyframer.  10 หลายเดือนก่อน

      Have you run all updates to your OS?

    • @frannyfaustino2334
      @frannyfaustino2334 10 หลายเดือนก่อน

      @@keyframer. Just went to techinical and he just put the drive back to it's factory setting. It worked '-' I am feeling dumb ahhahah 40R$ was paid for this ahhah

    • @keyframer.
      @keyframer.  10 หลายเดือนก่อน

      @@frannyfaustino2334 good news! I feel dumb all the time so, there's that :)

  • @marrow1364
    @marrow1364 ปีที่แล้ว

    Does anyone know how to do this with windows 11?

    • @Deviljho5
      @Deviljho5 ปีที่แล้ว

      Same issue I have but I just typed in usb settings in the search bar

    • @eddiexyz1737
      @eddiexyz1737 ปีที่แล้ว

      Type in the search bar "plan" and the option will appear.

  • @MotherDeath.
    @MotherDeath. 2 ปีที่แล้ว

    still not working for me

    • @keyframer.
      @keyframer.  2 ปีที่แล้ว

      Hmmm not sure what could be the issue other than to uninstall and reinstall all drivers

    • @MotherDeath.
      @MotherDeath. 2 ปีที่แล้ว +2

      @@keyframer. thanks, the pen was broken

    • @eddiexyz1737
      @eddiexyz1737 ปีที่แล้ว

      @@MotherDeath. is there a way it can be a problem with the pen? Mine still with the problem. Connected and not connected. I cant draw.

  • @yctspyda6163
    @yctspyda6163 2 ปีที่แล้ว

    Fucking hero

  • @ARKIUM
    @ARKIUM ปีที่แล้ว

    I bought my xp 24 in and a month later damn pen wont work actually both pens dont work in photoshop and if it its for a sec very aggravating. Now i wish i new these issues before buying it i wouldve went for waccom or something better. You get what u pay for and i paid for a piece of shit so i guess its fare i get shit quality.

    • @keyframer.
      @keyframer.  ปีที่แล้ว

      Sorry to hear that. Wacom drivers are notoriously buggy. The fact that both your pens don’t work means it’s an issue elsewhere.

    • @ARKIUM
      @ARKIUM ปีที่แล้ว

      @@keyframer. Yeah major disappointment. For about 2 yrs watched animators use it couldnt afford it was able to save up for it. Then i get kicked in the nut by XP. ty for info about Wacom. Back to my dependable mouse.

    • @keyframer.
      @keyframer.  ปีที่แล้ว +1

      @@ARKIUM I wouldn’t give up. If you want, message me via keyframer.com and I can try and troubleshoot and maybe enlist the help of XP engineers

    • @ARKIUM
      @ARKIUM ปีที่แล้ว

      @@keyframer. Thank you bro. I was able fixed problem after the 3rd reinstall of drivers. Appreciate ya bro.

    • @keyframer.
      @keyframer.  ปีที่แล้ว

      @@ARKIUM Nice!!! Glad it worked out!