Wacom ONE Pen Tablet | No display Issue [Resolved]
ฝัง
- เผยแพร่เมื่อ 26 ส.ค. 2024
- OS: Windows 10 Home
HDMI connected directly to computer.
No adapters. All directly connected to laptop port.
HDMI port of laptop is working well with other devices.
Power directly connected to power supply.
HDMI and USB cables are firmly connected.
Drivers up to date.
Tried downgrade to previous driver version where it was last working, but still same issue.
Restarted few times.
Tablet can recognize the Pen. It responds to pen. However, the problem was it has totally NO DISPLAY.
![จบจนได้ ! | Black Myth: Wukong #007 [ตอนจบ?]](http://i.ytimg.com/vi/DSqvWndF0sw/mqdefault.jpg)
It happened to me and I solved it in a very easy way. Maybe my solution will work for you. They only need to consider the single cable that goes to the Wacom. I thought I could connect it from either side because it was a type C port. I connected it with the cable coming out towards my right hand to have less cables on the table. Then I tried another PC and it worked, but this time I plugged in the cable that powers the Wacom with the cable coming out towards my left hand. Go back to my initial PC and connect it the same way and it works. It is hard to believe that this could be because in either of the two positions the Wacom has power and as proof of this is that it shows the logo on the screen but it will only mirror your PC if it is in the indicated position.
Okay this comment needs to be pinned. I had the same issue but oddly enough the glitch happened while my cursor was on screen so while the screen was black and still interactable I had a non moving cursor in the middle of my display. Figured it was some type of screen freezing glitch. Anyway resetting the PC didnt work and I tried many other things a for a full night, but after reading this comment I shuffled around the Wacom cords disconnected the HDMI reconnected, got a screen (still heavily bugged looking but it was a screen moving with my mouse) Reset all the cords to their original ports, and it was fixed. Really jumping through some hoops but you may wanna give it a shot if you dont have a warranty or money to get a new one
This worked for me ty
Thank you so much!
@@jameskangethe8952 i have it pinned. Hopefully this solution works for the rest. 💖
ok thats so dumb but atleast it works
I had this problem. Fixed by using another HDMI socket on the back of my PC
I have a Wacom Mobilestudio pro and hat's what fixed it for me as well
This worked but my pc screen went dark
After experiencing this same problem with the Wacom One, I discovered that my daughter's hdmi port on her computer had some fuzz in it that prevented a firm connection. Blew in it like an old Nintendo cartridge and it worked perfect! Hope this helps someone!
You are a lifesaver! I ran around in circles for a solution, tried all possible way to connect the ports and this is what worked :D Thanks so much!
absolute life saver, thank you
THANK YOU
Wow, I found another solution:
If you are using Windows 10 make sure that your Display Orientation is set to 'Extend desktop to this display'. Mine was set to 'Disconnect this display' for some reason. Anyways switching that fixed my issue.
Hey guys! Just an update, I have mine fixed, WACOM says it's LCD problem. Sent it to WACOM and they replaced with a new (or probly refurbrished) unit. All good now!
Did it cost money to replace it?
@@pitxelbit no. I did not pay any. Even the delivery was handled by them-
Wacom Singapore
@Fengyi Lin my warranty was still valid that's why I got a free replacement.
Good for you wish I was as lucky Hhhh works on one pc not any other
I had this problem too, I plugged in the HDMI cable from the Wacom into my pc's upper HDMI port, and it gave me similar experience as in the video. I managed to make it work by plugging the HDMI cable below, next to my primary monitors cable port, since there were two ports for HDMI there. It serves as another monitor now, and I can make the tablet into the primary display or duplicate them , etc. I believe this is how it is supposed to be, but I'm not an IT guy so do correct me if I'm wrong.
Looks like its the upper HDMI port problem.
@@graciareyes.100 THANK YOU i had it working before, but i moved, so i ended up puting the cables in a different position 😭😭😭💕💕💕
THANK YOU SO SO MUCH😭😭😭
Hi if you are having NO INPUT SIGNAL DETECTED issues like I did, and have a thunderbolt or USB-C port in your computer I was able to resolve this today by using a HDMI to USB-C adapter :)
That's great! Thanks for sharing
Help ive tried everything and the tablet screen is black, it doesnt even light up
it has to do with the power cable attached to the tablet for example, if your laptop is sitting on the left and the tablet is on your right, make sure you connect the power cable with the cable going to the left, its very weird but only the pen could work then. but after trying to swith sides with the usb type C cable that powers up the unit. it worked.
I tried that, still not working...i have an black screen...
Yeah that's weird though. I tried that- dint worked as well. You can only plug it in towards to the left. Otherwise, it won't be fully plugged in. Glad it worked for you!
@@graciareyes.100 What do you mean, to the left?
oh my gosh thank you! that was exactly the problem with mine!!
Hi! Have you figured out your problem yet! I am currently experiencing the same problem.
WACOM Support says its LCD problem. If your device is still under warranty, you can get a replacement tho
Try Carlos Ignacio's solution. I have it pinned fromt the comments. Hope it helps
I had the same problem. I was using it well, but when I unplugged and reconnected it with Wacom, the coordinates were entered, but the screen did not appear.
I solved this problem, which was to do factory reset the display setting in the Wacom driver.
Thanks !! I was mad with this problem but solve it with your advice!😅
Just had this problem.
I know this post is old, but the solution is ran into was so random. If you have a graphics card, nvidia GEFORCE in particular, update those drivers.
For some reason after updating that it worked like normal again.
Hello all. I was having the same issue with my Cintiq 13HD on a Mac. Here's my two cents on how it was fixed. It was the simplest thing and you would think a digital artist with over 13 years of experience with these digital devices wouldn't have made such a rookie mistake. The issue came from me plugging in the thunderbolt cable incorrectly. That was it. After unplugging and replugging the cables, downloading any driver updates available, and rebooting my mac a few times, it came down to a backwards thunderbolt cable. D'oh! So, my advice, as simple and maybe even stupid, as it may seem. Double and triple check HOW your cables are connected. Hope my tomfoolery helps someone :)
If only I found this video 10 minutes earlier before ordering a new cord. Until then At least I can draw!! "D Thid fixed the issue/ Thank you again.
glat it helped
For me, the solution was simpler than I thought.
At the beggining i thought it was the connector since my power connector was working ok and when i connected USB i could use the tactile pen, even tho i had no signal (That would made me buy an adapter or in the worst case scenario, buy a new 50 bucks connector from wacom). So I opened wacom display center and updated every driver (general and firmware). Then i kept my tablet on and reboot the computer.
When it was iniciating, i had a gigabyte motherboard signal in my tablet screen so it wasn't display signal the problem actually. I went to my desktop, right click and Nvidia control panel. For some reason when i toggled the option "Configure multiple screens" my wacom was disabled. I enabled it and it started working again.
could u simplify how to fix the problem as I dont understand
ty
my pc and tablet thank you for saving their lives.
I have the same problem. Updating the driver did not help. Everything is connected in the same way as it was before I was just cleaning at the table. Unfortunately, when I did this, the tablet fell on the display, but when I connect it to the display, there are no problems. The Wacom inscription glows clearly. But it says on the monitor that the PC does not give a signal. I rearranged the drivers, as well as swapping the HDMI ports with the main monitor. And still does not connect. Before that, everything was working normally. Although there used to be such a problem and somehow it disappeared. And I just found a way to adjust the table so that I can comfortably draw on it. I wanted to kiss and damn... how the hell
(I'm from Ukraine, translated by Google translator)
Fixed.
Windows 11. I was running nvidia studio drivers. Completely did a clean install of the drivers and I have to enable the inbuilt gpu (Ryzen 7950) even thought I’m running 4090 and 3090 separately.
Found a solution. Had the same problem. What helped me is switching oit of electricity my wacom port (not the table but full port too) and waiting for 10 seconds. Then is suddenly worked again
That's a hack! Thanks for sharing
Omg this worked for me, thank you kind sir!
@@nishchay7571 no prob Nish ⭐️
Omg thank you, it worked for me. Hopefully I won't have to do this every time I turn on my computer, but at least I know how to fix it now.
@@felantian9661 needed it only for the first time
*If you have two video cards, you need to select the default one in the system BIOS. That was the solution in my case*
thanks for sharing!
Going through this too imma cry
Hey! Try solution from pinned comment. Hope that helps 🤗
Wacom doesn’t need to save the planet and papers
Include a proper instruction manual with it
I got myself a gen 1 One Pen Display
The Wacom logo shows up then The “No Signal detected” pops up.
I don’t think the tablet has any issues with the LCD display
I think I’m having issues with my HDMI port on my laptop.
My laptop is quite old.
Gonna check it on some newer laptops tomorrow
If that doesn’t work
I’m gonna cry
RN I’m at the brink of crying but just holding up.
Yup, WACOM can make a grown ass adult cry
Update, the issue is fixed, I yanked and gave some good old slaps to the HDMI port
Started working, as of now I’m having no problems with it.
Good old S-whooping works everytime 😅😂
The best way I've got mine to work was fully power the laptop off, unplug then plug the cords back in, then power on, it the one thing that works for me
Same happened to my veikk display but it does work on my iPad however
i got the same problem but when I plug it into my graphic card it will display but I need to unplug mi monitor so the Wacom become my monitor- If I plug the Wacom to my mainboard will not display anything
same here
@@MaizConLechee i resolve it by buying and adaptator. u need to have plug it into and HDMI entry (the wacom)
@@adriankamt3261 hi may I ask what kind of adapter exactly? I have the same problem but nothing works
@@adriankamt3261 oh, thank you!
@@midlifecrisis151 U NEED to have 2 hdmi entrys so you can plug your monitor and your wacom. My pc don't have 2 hdmi just 1 i buy un VGA to Hdmi so I can connect both monitor and wacom to an HDMi entry.
how did you solve it? please help
So I fixed this problem but now my computer does not recognize the tablet is connected to it and because of that the pen isn’t working. Any tips?
Just recently I had the same issue and managed to resolve! Apparently, I mistakenly switched the wrong end of USB to power adaptor and to my laptop.
i have the artist 12 xp-pen drawing tablet and i dont know what to do. i have the exact same problem and i tried plugging it in multiple times turns out it works temporarily, but later it doesnt want to anymore.
Hello! How do I get the pen arrow on the computer screen when I’m moving it on the Wacom. I accidentally did that feature and don’t know how to get back to it
Do you mean you want a duplicate screen? If you have duplicate screen you can get the pen arrow moving on computer screen while you move it on Wacom
Im using a UGEE and the same thing is happening ¿got any advice?
Mine doesnt work, i tried pretty much everything the comments say, still nothing. I can't go in my screen settings either, it says " to use this app, connect a compatible devine like a Cintiq or a MobileStudio Pro"
I have to buy another tablet ?
no you don’t !
what helped for me (if you have a desktop)
is to plug the hdmi into a different port
the thing is that i have a gaming desktop and i unplugged the hdmi that was in the « bottom » part of it that connects to my screen
and i put the hdmi of the tablet in that place instead, and put the other one of the screen in the upper part
i’m sorry if it’s not clear english isn’t my native language
@@littleweirdogurl oye yo tengo ese mismo problema, me podrías ayudar? Tengo una PC de escritorio
This is also my problem to solve. So update wacom driver also not helpful. Thanks for your video.
Hey Ann, you may want to try the solution from Pinned comment. Hope it helps
Oh I already fixed the problem HDMI input on laptop got wetten by water from cup. It wasn't my Wacom problem. But thanks for caring.
@@ieml1109 great! 💖
Why is this even an issue? Wacom, this is so stupid.
Did you succeed in resolving the issue? I'm having the same problem.
I got a replacement. The rest in the comment section have shared some solutions that worked for them
@@graciareyes.100what kind of replacement? Is it the cable? The display? Is it cost you?
@@igniiix did not cost me any amount. Still under warranty, they replaced the LCD.
I KNOW that I'm late, and being so off topic, i'm really sorry for disturbing you!!! But, does anyone have this problem? I can't use half of the tablet of my wacom one. It would sometimes jitter or lag on the left side, but it functions just fine on the right side. Anything helps. Again, sorry for this!! Thank you!
How do you fix this problem with Chromebook?
was also having this problem, got me stressin until i switched my monitor and my tablets hdmi ports. update: nevermind, after two little windows sounds it turned right back off and lost power supply. what is HAPPENING. just want my tablet man!!
mine displays but doesn't work when i use the stylus on it, in the wacom desktop center it says"no device detected even though i plugged in everything and i signed up in my new wacom acc, help-
Have you tried to re-calibrate the pen settings? If you have multiple USB ports on your laptop you may want to try the other ports.
Try pinned solution from comment section. See if it helps 🤗
@@graciareyes.100 i forgot to mention that it ended up working, the problem was with my pc so i fixed it, thanks for your suggestions !
I had my adapter pluged in upside down, I was confused because i saw it when i first logged in
are there any hdmi to usb adapters that work? or am i doomed to buy a whole new laptop?
I suggest test your ports with other device to justify if it's laptop problem before you buy a new laptop. 😊
Hi if you are having NO INPUT SIGNAL DETECTED issues like I did, and have a thunderbolt or USB-C port in your computer I was able to resolve this today by using a HDMI to USB-C adapter :)
which software you are using?
please tell me!
Wacom Desktop Center for managing table setting.
@@graciareyes.100 okay thanks
i love you thank you soso much i was so scared
Hi, pls help. When i connect wacom one to my pc, then turn on tablet and pc. My tablet display doesnt work, at the same time my pc's display turning black. When i disconnect tablet from the pc, then my pc's display works normal. What can i do?
Hi! Is your PC display setting set to extended display? Im just thinking maybe it is set to Show only 1 display.
Have you tried update drivers and check all ports?
Salut
Hier j'étais le même problème mon écran wacom noir mais le stylo sa marche idée moi svp
The WACOM Support says it is LCD problem. Have you tried the basic troubleshooting? See if your problem is laptop's HDMI port.
I'm also having the same problem
im having the same problem yet the problem comes from 2 ways
A. the original cable that came with the tablet broke (the HDMI port broke)
B.im not using an original one
C.im on a laptop, the solution displayed by Carlos is good but dosent work for me
Hi if you are having NO INPUT SIGNAL DETECTED issues like I did, and have a thunderbolt or USB-C port in your computer I was able to resolve this today by using a HDMI to USB-C adapter :)
Have had the same problem,but whenever I restart my laptop while it's covered,it works. N I'm using win 11
having the same issue. then bought a new cable from wacom, worked perefectly for 3 days. again problem started.
Fixed it.
You need to do a clean installation of the nvidia drivers. Before that make sure your remove the Wacom drivers as well.
And I’d you have an igpu like mine. (Amd 7950x ) you need to enable that.
Does anyone know what to do when the pen isnt in sync with the cursor? I tried unplugging it and everything
Try re-calibrating the pen. Use Wacom device manager
same problem. Someone could fix it?
Try solution from pinned comment. Hope that helps
It works on my other laptop! Idk how to fix my other one though.
Como resolver: ( Desconecte o cabo 3 m 1) ( Espere 15 segundos ) ( Abrir Configuração de Exibição ) ir com o cursor do mouse em cima de (DETECTAR TELAS) Conecte o cabo novamente e clique em Detectar Telas ao mesmo tempo. Esse Bug é resolvido.
Espero ter ajudado.!
How did you fix it I have the same problem
i have mine replaced.. seems it's LCD problem
but there are some fixes below, maybe it will work for you.
pls help nothings working
Hey does anyone know the email to message them directly , I tried all methods but still not working sadly
Where u at? They usually have a support by country. Try support.wacom.com/hc/en-us.
Mine is around Asia pacific.. I could share the email address to you, let me know
i have the same problem but it reverse, my wacom 13 screen is on but my laptop screen gone black, can anyone help me :( i tried restart the computer many time but it still the same
Hi! See your display properties, maybe it is set to display just 1 screen? Try to select extended or duplicate display
When you unplug the HDMI connecting to your laptop, was the display on laptop went back? If it is.. then it's probably your monitor display setting....
this is happening to me to! help!
Same were u able to fix it?
Try to contact Wacom dear. If it's purchased less than a year, they'll replace it for free
@@graciareyes.100 Did it 2 times, should i do it 3 times? Replace is easy. The will send you unlimited amount of these cheap boards, the issue above does not have a fix at this time.
@@AndreiV101 i heard one solution works. See from pinned comment. Something about cable~
@@mariaeugeniagaleas6200 mine was solved by getting a replacement. But if you are looking for a solution, maybe u can try see from Pinned comment. Works for them
Didn’t show that it worked ! This machine is useless, taking it back for a refund
Oml it worked
Great!
this happened to me too
Muchas gracias 🤠!!!
De nada! Glad to help
@Gracia Reyes Please pin this comment, in case it helps others: I had the exact problem (and it drove me nuts =.= ) What actually helped was to install all drivers in my new laptop (especially the graphic drivers). Maybe others need to update them. After you install/update, restart PC/laptop and it works.
Same
Hey, see solution from Pinned comment, hope that helps
Fixed.
Windows 11. I was running nvidia studio drivers. Completely did a clean install of the drivers and I have to enable the inbuilt gpu (Ryzen 7950) even thought I’m running 4090 and 3090 separately.
currently trying it right now i have the same settings as you so im hoping it will work