Spektrum Quick Hit Tech Tips - How to Update Smart Chargers

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  • เผยแพร่เมื่อ 8 มี.ค. 2021
  • In this video Tom explains to our fellow RC enthusiasts how to update Smart Chargers so that you can utilize G2 batteries on your older chargers, such as the S1200, S2100 and S1500. Follow along to learn how!
    --Product referenced in this video--
    USB Update Cable - www.horizonhobby.com/product/...
    Link to update PDF - www.horizonhobby.com/on/deman...
    Need help updating your transmitter?
    Update via SD Card - • How to Register and Up...
    Update via USB Programmer Cable - • How to Register and Up...
    Also we encourage you, the RC community, to give us suggestions on more quick hit tech tip videos! What do you need help with or what have you found fixed what you think could be a common mistake? Let us know!
    Thanks for watching!
    Make sure to follow us on Facebook and Instagram for all Spektrum News and Promotions!
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    @SpektrumRC
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ความคิดเห็น • 72

  • @jimdeangelo9744
    @jimdeangelo9744 3 ปีที่แล้ว +17

    It would be really helpful if the update cable was available for purchase.

  • @1stMarine
    @1stMarine 3 ปีที่แล้ว +1

    Great job Tom♥️

  • @dougrymer4490
    @dougrymer4490 3 ปีที่แล้ว

    Worked , thanks for this video.

  • @nero2987
    @nero2987 2 ปีที่แล้ว +4

    After finding out this charger won't actually charge my G2 ic5, I bought the cable for the price of the charger since I had to pay shipping. After the first charge, the battery won't charge again because the charger needs an update.
    But, I'm told by Horizon Hobby the battery is broken and to send it back. The next guy I speak with tells me the charger just needs an update.
    So I go out and buy the update cable, because at this point I need to fix so I can sell, and the update does not work. Some guy was supposed to call me back, never did.
    The first Horizon Hobby bot who told me to send the battery back, after two attempts, never sent me the requested warranty claim information.
    This process has put my car out for weeks, it's cost me a lot of time and headache, cost me unnecessary money and - lesson learned. This ecosystem and the service you guys provide is atrocious. I'm being honest, I've never had a worse experience with any company OR ecosystem in my life. Absolutely pathetic.

  • @twebb726
    @twebb726 3 ปีที่แล้ว +7

    You know what would be cool? Wireless capability to connect and download firmware so you don't have to wait around for weeks and weeks to buy a cable that really isn't smart since it needs to be plugged in and manually downloaded/updated. The cable is only $12, but why not include it when you buy any smart charger and just add it into the cost of the charger. Seems like not a current way to sell a product, again, that is smart. My cheap RC cars even come with USB chargers, as Horizon itself sells. Just some food for thought. Listen to your users! Still love the smart battery technology and hopefully you'll incorporate some of these changes in the future.

    • @drawwithbeektor6329
      @drawwithbeektor6329 2 ปีที่แล้ว +1

      Amen! Dude, I’m furious right now. Just more time waiting around. Hey, make your products just work with your other products. That would be SMART. Hey, add the cable with purchase. That would be SMART. Hey, maybe even make it wireless. That would be… You get it. 😡

  • @drivenrc
    @drivenrc 3 ปีที่แล้ว +7

    It would have been helpful to be able to update my charger with ANY computer with Internet. My household has Google Crome and Mac. I would hope that you guys can create another update link that can be used.

  • @LionheartMercy
    @LionheartMercy 3 หลายเดือนก่อน

    It would likely help if the link to the update downloads was in the summary.

  • @johnrathjen36
    @johnrathjen36 ปีที่แล้ว

    I just updated the firmware on my S2100 AC charger to version .17
    Other than still having the older buttons and scroll wheel, is the charger now exactly the same as the G2 S2100????? (Function wise)

  • @wingrider62
    @wingrider62 ปีที่แล้ว

    So has there been a solution to the update program not connecting to the S1200 DC charger? I see there have been several comments but no solution. I tried the link to the xca drivers but no go.

  • @craigschray4486
    @craigschray4486 2 ปีที่แล้ว

    Hello, I have the S2100 charger. My drivers keep failing to load, even when using the driver link in the PDF. Help...

  • @epoweredrc
    @epoweredrc 17 วันที่ผ่านมา

    I have the older S2100 Dual port charger. Would i use the newer version to update? And where do you find the download on the new layout of the website? Thanks

  • @jzepp7013
    @jzepp7013 2 ปีที่แล้ว

    Where do you buy a G2 firmware update cable?

  • @klommander2506
    @klommander2506 ปีที่แล้ว

    would be nice if there would be even an update cable for the s2200, i get not connection to the device it saids, when i click on drivers, microsoft netframe stop installing cause i have a higher version of it installed and the device driver is successfull pre-installed in advanced, but i can't still update my s2200. anyway if i put my smart g2 s3 lipo on the charger, the charger don't know what it is i can't charge this lipos. how to fix any of this problems?

  • @Lino-zd4ft
    @Lino-zd4ft 2 ปีที่แล้ว

    How do I show split screen on S2100 ? I can toggle back and forth from ch1 & 2 bit won't show split screen

  • @robertsprague853
    @robertsprague853 3 ปีที่แล้ว +1

    Are the earlier firmwares posted for roll back, if so, where?

    • @SpektrumRCvideos
      @SpektrumRCvideos  3 ปีที่แล้ว

      Yes, if they are available it will be in the manuals page in the same place as the updates as a download

  • @firstphoton655
    @firstphoton655 ปีที่แล้ว

    updated my battery on my xbc100 left over night and it said still updating... so i unplugged it now my battery cant be read by the xbc100 or my s2200.... what gives?

  • @LOLRC
    @LOLRC 3 ปีที่แล้ว

    Hi, Spektrum. Just updated my Spektrum S2100 and I still cant find a way to change from Fahrenheit to Celcius in the settings. I was hoping to get this in the update. Is there a plan to include this in a future update or is it hidden somewhere in menu?

    • @SpektrumRCvideos
      @SpektrumRCvideos  3 ปีที่แล้ว +1

      Update for Celcius coming very soon!

    • @LOLRC
      @LOLRC 3 ปีที่แล้ว +1

      @@SpektrumRCvideos thanks 😊 do you have a ballpark estimate? Asked customer service about a year ago, and got the same answer😉

  • @UpcoreFunk
    @UpcoreFunk 3 ปีที่แล้ว

    What is the correct cable part number to connect a PC to the S2100. Need to down load the application up-dates. Thanks

  • @seanwoolard3314
    @seanwoolard3314 3 ปีที่แล้ว

    thank you for the review. Is the update cable the only way to update the s2100 smart charger? I would love to get the update installed. I just don't want to have to pay for a data link cable. Thanks

    • @SpektrumRCvideos
      @SpektrumRCvideos  3 ปีที่แล้ว

      The Cable is the only option.

    • @seanwoolard3314
      @seanwoolard3314 3 ปีที่แล้ว

      @@SpektrumRCvideos ok. I’ll bite the bullet and buy one. You guys forced my hand jk

    • @seanwoolard3314
      @seanwoolard3314 3 ปีที่แล้ว

      @@SpektrumRCvideos worth it regardless

    • @doubtfire85
      @doubtfire85 2 ปีที่แล้ว

      @@SpektrumRCvideos since update .won't charge 2 batteries at once ..the 2100

    • @SpektrumRCvideos
      @SpektrumRCvideos  2 ปีที่แล้ว +1

      @@doubtfire85 Try a power cycle and run the self test option

  • @marksmola7299
    @marksmola7299 3 ปีที่แล้ว

    I just purchased and received my Spektrum S1200 does it need to be updated?

    • @SpektrumRCvideos
      @SpektrumRCvideos  3 ปีที่แล้ว +1

      Is it the G2 version? If so no, if it is the older G1 version that runs on DC, then yes if you are going to be charging G2 batteries. Hope that helps!

  • @todd_s1965
    @todd_s1965 3 ปีที่แล้ว

    I don't understand how you are powering on your charger by a battery? I have the s11000 and the only way it powers up is through the plug in the outlet.

  • @wayne-oh4km
    @wayne-oh4km 9 หลายเดือนก่อน

    I have the s120 charger and I cannot update it, it just says unable to locate device no matter what I try.

  • @Ruthlesswoodshop
    @Ruthlesswoodshop 2 ปีที่แล้ว

    Can we do it with a Mac

  • @wingrider62
    @wingrider62 ปีที่แล้ว

    Is there any reason HH can't help those of us who are having issues with the updater link? I tried going through the website support and got someone who not only can not answer questions but has no knowledge of the product and the only help was to send me another update link cable even though it is CLEARLY not a hardware problem. IS THERE ANYONE OUT THERE? YOU AREN'T ANSWERING OUR QUESTIONS!!!

  • @nolacross704
    @nolacross704 3 ปีที่แล้ว

    why can't it be updated with Mac now I can't get g2

  • @HardysHQ
    @HardysHQ 3 ปีที่แล้ว

    I have the S2100. Ive bought the Update Cable and Downloaded the G2 update files from the website. Charger is powered on. Files from the Zip download, have been extracted. When running the application, it will not detect my charger. I've tried lunching it and connecting all kinds of way to get it detected.
    I called horizon and customer service says there is a "New Update" in the works? Please advise, thanks.
    -Hardys RC HQ

    • @SpektrumRCvideos
      @SpektrumRCvideos  3 ปีที่แล้ว +1

      Did you try the Alternative XCA100 - Driver link in the PDF? There are no additional updates in the works FYI, what is online is the latest version.

    • @HardysHQ
      @HardysHQ 3 ปีที่แล้ว

      @@SpektrumRCvideos I have not tried the XCA100 Driver link. I will give it a shot and follow up here. Thank you.

    • @HardysHQ
      @HardysHQ 3 ปีที่แล้ว +2

      @@SpektrumRCvideos Good Afternoon. I downloaded that XCA-100 Driver and I was able to detect right away after launching the S2100 V1.1.0.7 Updater. I am now able to charge my new G2 Batteries on my S2100! Thank you.
      -Hardy's RC HQ

    • @Mao_tse_tung
      @Mao_tse_tung 2 ปีที่แล้ว

      @@SpektrumRCvideos it says I already have the driver installed but it does the same thing I can’t connect

  • @OneMansAdventure
    @OneMansAdventure ปีที่แล้ว +1

    tried everything and it still says connection failed

    • @wingrider62
      @wingrider62 ปีที่แล้ว

      Have you tried HH support? I did and am still waiting for a competent support person to help.

  • @SaveTITANFALL
    @SaveTITANFALL 3 ปีที่แล้ว

    hi i need help my kraton 8s ESC is flashing red is there a fix out?

    • @SpektrumRCvideos
      @SpektrumRCvideos  3 ปีที่แล้ว

      Are you getting any control? Normally that means it is not getting signal, so I would check connectors and rebind and recalibrate AVC. We have a how to video on that process :) - th-cam.com/video/wmPatUav2hw/w-d-xo.html

    • @paparazzii952
      @paparazzii952 3 ปีที่แล้ว

      @@SpektrumRCvideos i think i found the problem the receiver is not working it dont show any life no signal at all.

    • @SpektrumRCvideos
      @SpektrumRCvideos  3 ปีที่แล้ว

      @@paparazzii952 Will it go into bind mode? Also make sure everything is plugged into the rx correctly. Polarity is key :)

    • @SaveTITANFALL
      @SaveTITANFALL 3 ปีที่แล้ว

      @@SpektrumRCvideos no it still wont work i even put it on my arrma typhon jjust to make sure it was not my esc. but it still wont work i check around google and some ppl have the same problem i even uplload videos on my channel

    • @SaveTITANFALL
      @SaveTITANFALL 3 ปีที่แล้ว

      @@SpektrumRCvideos also im facing another problem my servo is weak it stutter while moving look like it dont have power at this point im not sure what to do i already message HH i hope they can help but here a video of my servo th-cam.com/video/dT6noPC0YeY/w-d-xo.html

  • @George-wj2xl
    @George-wj2xl ปีที่แล้ว

    Update did not work for my S2200 G2 charger. Tried the other drivers and still does not work. Updating Spektrum devices is a pain. Every product, radio, receivers, ESC, chargers all take a different cable different processes. It should not be this difficult and time consuming. The only software update that has went smoothly is the NX radios with WI-FI. But now after doing two updates in a month on my NX, I can’t access any screen that I used to access by rolling right on the roller. Monitor, telemetry, Avian access screen.

    • @SpektrumRCvideos
      @SpektrumRCvideos  ปีที่แล้ว

      The S2200 uses a micro usb cable and in many cases those cables can be "power only" and may not support data transfer. My suggestion would be to try another USB cable. On your NX transmitter there is a setting in the telemetry menu that could have been changed that would cause that to happen. Go to telemetry > Settings > and adjust the display setting. Hope that helps!

  • @United_By_Water
    @United_By_Water 2 ปีที่แล้ว +2

    Being a Mac user I have to be straight forward about my comment. When you say, "we recommend a windows based PC" it probably would have been a good idea to also mention you can not update the firmware with a Mac. Unless Spektrum plans on developing the firmware to be cross platform, you just lost a potential customer.

  • @angrypickle
    @angrypickle 2 ปีที่แล้ว +1

    This worked on my S150, but my S1200 says "connect the device failed" no matter what I try.

    • @SpektrumRCvideos
      @SpektrumRCvideos  2 ปีที่แล้ว

      Are you using the 2 different updater apps for each charger?

    • @Mao_tse_tung
      @Mao_tse_tung 2 ปีที่แล้ว +2

      Mines doing the same and it’s irritating

  • @craigschray4486
    @craigschray4486 2 ปีที่แล้ว +6

    What a gimmick. They charge us for an update cable... smh

    • @tomgiorgini9154
      @tomgiorgini9154 ปีที่แล้ว

      horizon is all about screwing you for pennies absolutely ridiculous

  • @timothytreneff2640
    @timothytreneff2640 3 ปีที่แล้ว

    I installed the alternate drive but the app still doesn't connect. No app version.

    • @SpektrumRCvideos
      @SpektrumRCvideos  3 ปีที่แล้ว

      Hi Tim! Which charger?

    • @timothytreneff2640
      @timothytreneff2640 3 ปีที่แล้ว

      s1200 1x200 watt. using the spmxca cable. Seems like windows recognizes the spmxca with the ch430 on comm 7. the computer doesn't see the charger and the charger doesn't see the pc.
      @@SpektrumRCvideos

    • @timothytreneff2640
      @timothytreneff2640 3 ปีที่แล้ว

      Any Ideas?

  • @brian-tm1fq
    @brian-tm1fq ปีที่แล้ว

    Too bad there’s not an update app for us without laptops

  • @black_baron_net
    @black_baron_net 2 ปีที่แล้ว

    ☠BLACK BARON☠ I tested the software over a period of time of several months using a S2100. The charger shuts down during the charging procedure by using a Spektrum G2 battery on channel 1 and a Spektrum G1 battery on channel 2. It also happens that the charger is "rebooting" sometimes with the batteries G2 + G1 connected.

    • @SpektrumRCvideos
      @SpektrumRCvideos  2 ปีที่แล้ว

      Which firmware version are you running?

    • @black_baron_net
      @black_baron_net 2 ปีที่แล้ว

      @@SpektrumRCvideos ☠BLACK BARON☠ Firmware? The latest and greatest.

    • @SpektrumRCvideos
      @SpektrumRCvideos  2 ปีที่แล้ว

      which version # Exactly?

  • @Sgtbowman71
    @Sgtbowman71 ปีที่แล้ว

    i need to charge a battery that's why I got the charger, so I don't have a battery for this update! not very helpful.

  • @philbarrett3739
    @philbarrett3739 3 ปีที่แล้ว +2

    Not really that "smart" if you need to explain in a video how to update a charger!

    • @SpektrumRCvideos
      @SpektrumRCvideos  3 ปีที่แล้ว

      Not the chargers fault, more of a user thing ;)

    • @jimmieleonard7856
      @jimmieleonard7856 3 ปีที่แล้ว +1

      Smart ass reply. What do you expect from Tom.

  • @ChevyMalibu69
    @ChevyMalibu69 27 วันที่ผ่านมา

    I have 2 spektrum batteries that i haven't altered and my S155 keeps telling me that the battery polarity is incorrect and won't charge, even after the update, these weren't cheap batteries and they're less than a year old and now they're useless. Absolute garbage, i don't have any issues with my traxxas batteries or Chargers and they're the same age!

  • @rudebuddha4895
    @rudebuddha4895 4 หลายเดือนก่อน

    Wish someone would do the S2200. And Windows 11. Mine wont update or recognize "failed to connect".. Both S2100 using the Spektrum special cable and the USB for the S2200. I suspect Window 11 isn't approved yet. Anyone who has had success with Windows 11 please let me know.